Worst Car Warranties! (And Best)

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We're at it again. Many of you have asked us for feedback on a few aftermarket car warranties, so here it is.
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💡 Highlights from Today's Video:
• Worst Warranty Marketing Strategies to Watch For 0:49
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👍 If you found this video helpful, give it a like and share your thoughts or questions in the comments below!
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Thank you for watching, and see you in the next video!

[@777guitarplayer]

What it boils down to is that there are a lot of liars at car dealerships!

[@davidrasch3082]

I prefer the self insure path, banking the premium montly.

[@goatisnice]

A warranty only costs like $4k paid over 3+ years. So like after a year of banking monthly payments you'd have only like $1800. The trans on my truck costs like $8k to swap.

[@deanhockenberry9268]

I have an unintended son in law who just spent $11,000 on an extended warranty. All I could do is say ahh well okay then, he is the type that knows everything and isn’t afraid to tell you so.

[@DST.73]

Unintended? How do you mean? You likely know, if the price of the warranty is over 5% of the car's value, it's a rip-off. Unless he's driving something currently worth >$200K, he got screwed.

[@deanhockenberry9268]

@@DST.73 I mean he bought a used Ram 3500 for 60K and added the 11K to the loan. He knows I’m retired after 45 years in the business but as is his personality he knew he was getting a killer deal. In this case I don’t believe killer deal means the same thing.

[@deanhockenberry9268]

@@DST.73 I was trying to be as nice as possible without lying. My daughter has made by her own admission some regrettable choices in men. The term unintended was in reference to how she was raised and values she held growing up. She had the training and education to pick better but the bad guys apparently offer a measure of excitement for her.

[@DST.73]

@@deanhockenberry9268 I'm sorry, didn't mean to pry. I totally get it now. Just never heard that term used like that before.

[@DST.73]

@@deanhockenberry9268 Wow...that is pretty bad! Dealer was jumping up and down I'm sure!

[@michaelmartin2276]

Last fall i bought a used Subaru. I registered it where I live in Western Pennsylvania. To this day i still get calls, text messages,emails and mail dria number of these companies. Dod some research and found out the Pennsylvania DMV actually sells my information to these warranty companies ! Crazy and just pisses me off !

[@ShadetreeAutomotiveLayton]

Frustrating! I have over 30 registered vehicles between my family and business vehicles so just imagine how many calls I get. It is crazy!!

[@Piznick64]

Another western PA guy here and I can vouch

[@MrDejast]

The USPS sells your data too, when you fill out a change of address . You get spammed with a ton of junk mail.

[@michaelmartin2276]

@@MrDejast Yes indeed they do !

[@SheLoveSports]

@@MrDejast Yup! I learned that you can submit a temporary mail forwarding instead of a permanent change of address. The temporary mail forwarding lasts for 6 months and can be extended another 6 months but it keeps the post office from selling and updating your personal information with all of those companies that send junk mail.

[@triumph25]

Thank you for your channel. My sad story is about the exclusions. A chevy 305 motor with aluminum heads. Yes your correct, head gaskets, so while driving down the road, check engine light comes on. Pull over ASAP, car gets towed to a repair shop. Clause K (O from Car Shield), reads if any damage caused by lack or contaminated lubricating oil, claim is denied. Well as we know, head blown gasket means ani-freeze in the oil. Spun a few bearings, engine knocking and so on. A known 305 cast iron block, head gasket issue. Claim denied.

[@ShadetreeAutomotiveLayton]

Dang it!

[@mattdecker6791]

My grandmother found out the hard way about all the things that weren't covered under her new Chevy pickup's "bumper-to-bumper" extended warranty. Those dealership bastards charged her everytime she had a problem . . . and she had lots of problems.

[@knighttimestorieslv]

I've seen Endurance ranked #1 in a couple warranty-review sites. I always figure those review sites rank things according to the size of their affiliate commission so it's good to hear from an actual shop that they're one of the better ones.

[@nique1944]

I have ENDURANCE. They deny a claim if it is in regards to a leak. I guess they would deny a claim if the bottom of a transmission blew out, claiming it was a leak.

[@SlotWhisperer-MO]

We are waiting on endurance to approve a engine failure on our 17 Chevy Silverado. Lifters and cam the dealership thinks it should be a complete engine swap because of the damage. We are at least 4 weeks down so far on the truck and not sure if it is the warranty company or the dealership causing the slow down. This is very frustrating.

[@325xitgrocgetter]

About 5 years ago, bought a CPO used car. Pretty much got the push on the add ons....sealant and warranty etc. I pushed back on them...."don't you want to save time and not have to wax your car?" I responded, I'm happy to do it myself...I find it relaxing to detail my cars. With the extended warranty, he started to pit my wife against me....about the security and expense of modern electronics. I pushed back...suddenly, I found he was willing to negotiate on price. So we got the warranty. I've used it once...to replace a door mirror switch which was covered with no hassle. But based on that..they are still making a profit even after paying that signal repair. The service writer will caution by saying, we have to get the approval first.....and I remind him how the dealer touting the advantages of the warranty when we bought the car.

[@elliott3991]

cpo at that brands dealership by that same car oem company or extended warranty by the oem , not the third party, usually honored, might be expensive. And now so many different (lesser) versions of "CPO". Like PPG certified,, that is just a third party warrantee added on that can perhaps deny your claim (ie...seems like car shield service equivalent.

[@garysgarage.2841]

Just watched a video about how endurance screwed a guy over big time. They'll pay the little things but when something big breaks they want nothing to do with you.

[@modquad18]

I can’t believe all of our beloved celebrities and coaches would work on behalf of CarShield if they weren’t totally above board 🤨

[@nique1944]

Money talks.

[@marth6271]

When we wanted Hondacare for our pilot, i called then visited 3 dealers here in the DFW area. Not one would sell me a honda dare but sure tried to steer me to an aftermarket one. One dealer finally admitted they would sell a hondacare, but it had to be approved my gen manager- and he was on vacation for 2 weeks. I laughed in his face and left. Found a young man in Nebraska who sold hondacare online from a honda dealer. As I said in earlier post on part 1, we have been happy with factory extended warranties for 25 years. Thanks again for your great videos, kind sir.

[@KXKKX]

I had a similar experience trying to get a GM (Chevy & Cadillac) warranty. F&I at dealers gets paid too much by the 3rd party warranty companies so it is against their interest to sell you OEM warranty. LIke you, I found a remote seller (through forum posts) that sells GM warranties with minimal markup.

[@michaelriebandt6754]

I have a 2016 Chrysler 200C AWD and bought extended warranty from Mopar because of advanced electronics in car, used once and never had a issue with mopar warranty services. Purchase a warranty from manufacturer, first time I ever bought warranty on all my Chryslers over 30 plus. Chrysler dealership serviced car, they were great keep informed too.

[@ShadetreeAutomotiveLayton]

You are welcome!

[@wnsr95]

@marth6271 what is the name of that Nebraska Honda dealership?

[@wendwllhickey6426]

Learn how to do basic repairs on your car you will save a lot of money and time ,parts are not expensive but .the labor which is the most expensive 😂

[@ethimself5064]

A little critical🤣Way too polite

[@midiman5045]

Great info thanks for sharing!!!

[@ShadetreeAutomotiveLayton]

Glad it was helpful!

[@gkcamden9050]

Thank you for this information Shadetree Automotive!

[@ShadetreeAutomotiveLayton]

You bet!

[@ethimself5064]

Been around for a while and worked in for 3 dealerships back in the day/correct me if I am wrong - I doubt if there is a dealership that does not commit fraud several time a day between their sales, service desk and their repair shops. Woops, forgot that I have known many mechanics who agree with me. Just mt experiences

[@travisbakeriii3053]

And there are many customers trying to commit fraud as well.

[@ethimself5064]

@@travisbakeriii3053 They are no match for dealerships🤣

[@DST.73]

New-ish car,

[@ethimself5064]

@@DST.73 I simply don't know as to why they don't get charged wit criminal fraud, I really don't. My brother is still twisting wrenches and was licenced in 79/80. When he was young he worked for 3 -4 dealerships and quit every one for his work orders were being falsified by the service managers. He finally went out on his own and never looked back. Retired few yrs ago and still 6 days/week

[@johnschaefer2238]

Once again great video from you guys. Hope more folks see it and seriously consider taking a chance on these companies.

[@ShadetreeAutomotiveLayton]

Thanks John!

[@rondail5675]

Thank you!

[@Stargate555]

Thank you for your honesty. Also, these car warranties sound 4:40 almost as bad as Medicare Advantage Plans. They deny & delay not to pay.

[@Mike-gc9ih]

The dealership gets 3 percent of the MSRP back from the car company when they sell

[@eddymahon1503]

Heading up to your establishment from Saint George. I have a 24 CRV hybrid and my Honda dealership, Stephen Wade won’t do an oil change because I haven’t traveled 10,000 miles yet. It’s at around 4000 miles and I want an oil change before I go on a long road trip. And I don’t trust dealerships anymore for maintenance. I trust you because of your great KZbin channel👍👍

[@ShadetreeAutomotiveLayton]

Sorry you have to drive so far but that is such a huge compliment! Thank you!

[@eddymahon1503]

@@ShadetreeAutomotiveLayton I’m never sorry about driving in the best state in the country 😁😁

[@lorentenold5372]

I bought a SmartAuto Care (part of Endurance I think) Warranty with my truck when I bought it. It extended the bumper to bumper warranty out on my truck to 6 years 100k miles. I renewed it when it expired and extended it to 10 years 180k miles. They paid out way way more than it cost me. I think both times it was $2500 but they paid out well over $25k over the life of the 2 contracts. My truck is a 2500 Dodge Ram Diesel so all repairs are expensive. They always paid for everything covered in contract. Never had any big problems with them and they never tried to get out of something they were supposed to cover. They treated me well. The only annoyance was that on expensive repairs they'd want someone to come inspect vehicle before approving it which took a couple days typically. And towards the end of the contract (post covid after repair costs really skyrocketed, they started wanting to supply the parts themselves and mail to the shop because the could source them cheaper than the shop (cause they had bulk purchase contracts) which made the repairs take way longer. And they would only cover rentals for while car was actively being repaired not while it was waiting for an inspector or parts which I always felt was unfair cause that wait time was being caused by the warranty company.

[@justindozone2160]

You need to always include 2-5-0 in your lottery picks!

[@BryanNogues]

Thank you so much for sharing your insight.

[@ShadetreeAutomotiveLayton]

My pleasure!

[@stevenweiss2148]

Yes yes buy carshield cause they hire tv actors!

[@randylahey1232]

Correction....shitty tv actors

[@larryjohns8823]

A comment: when buying a new vehicle, it comes with a standard manufacturer warranty! The extended warranty they are pushing can be purchased Anytime. So if the vehicle is a problem then get the warranty later, if not you saved $$$😊

[@Support_Ad_Blocker]

Also, if your extended warranty is for 100K miles and the factory warranty is 60K, then the extended warranty is only good for 40K since it does not take effect after the original warranty expires.

[@JobyJoby-iw2wr]

I own two vehicles. Purchased the Ford ESP Premium Care and the Mopar MaxCare - both were purchased just before the factory warranties expired at $50 over cost - fingers crossed. No warranty issues with the Ford and three minor warranty issues with the Chrysler while it was under factory warranty. Dealer (selling dealer 500 miles away) charged me for two repairs (neither done correctly), while the third was deemed 'within factory specifications'. I ended up paying my independent mechanic for the repairs (again). Our last new Mopar was bought in 1985 - exact same situation with multiple dealers several states away. Trying a different Mopar dealer for service going forward.

[@thomasdeady4491]

You mean ICE TEA is lying to us 😂😂

[@barnhousegarage]

Make sure when getting an extended warranty that if you choose to trade in the vehicle in, say, six months, you can get reimbursed for the remaining warranty that's left,l know a dealer in my area has it in fine print that if you decide to get rid of the vehicle with the warranty they will keep your money you paid for the warranty

[@tonysantini3885]

Remember one other thing too… their advertising says we will pay for all COVERED repairs, rest assured your claim will most like be denied due to one of the hundreds of parts being not covered!

[@DST.73]

There's another video about CarShield not covering a repair. They said they would cover the engine and the transmission, but this person had the flywheel break. While it sits between and engine and transmission, it's not technically part of either, so nope, not covered.

[@stangedude5646]

I called my Senators office and asked them to look into auto and home warranty companies.

[@jimalonzo2876]

I appreciate your feedback

[@goldie260]

I had got car shield and when I wanted to use them. all my Acura dealerships said uh nope we dont use them 😂 they take forever to pay and there not a good on extended car warranties so I just dropped them...after my initial payment. I have a 2012 tl awd 3.7 I just hit 173k miles and and I've only changed the alternator and belt I still havent done no major work like timing belt

[@GuyRegular]

I operated an auto repair shop for 40 years, One guy came in with a transmission problem and we went through the procedure of contact the warranty company and I believe the estimate was about $1,500 at the time, so they said that the car was only worth $895 which wasn't really accurate and they would only pay up to the amount the car was worth. They charged the guy $1,200 for the warranty that they would only pay $895 maximum out on. I told him to file a complaint with the State insurance commission.

[@Mr6384]

Interesting thing that I’ve learned is that when you trade the car in, you can get a refund. I’m about to cancel mine

[@slscamg]

The only warranties I like are from the manufacturer. I still don’t buy them, but they at least get me to read the fine print.

[@grandmastert01]

Can you recommend a garage in the Provo area? My son and his wife desperately need a good garage like yours but they are 1 hour away from you.

[@biglew1161]

they're always like your warranty is about to expire. and I'm thinking I don't even have a warranty left to expire.

[@Support_Ad_Blocker]

If you must buy, try to find an exclusionary warranty. One that lists what is NOT covered.

[@HarveyWallbanger-ho2cq]

There are exclusions and fine-print in EVERY insurance policy. I takes an idiot not to read them before signing on the dotted line.

[@TheMB2333]

A Honda dealership pesters me monthly via an email from the owner (yeah right) to purchase extended warranty coverage. It's an 18' accord with $59K. No thanks!

[@timdugan1896]

Do you have any experience with a place called Carma Care? Thank you.

[@Charkatak]

Did you have any experience with Mechanical Breakdown Insurance from Geico?

[@ThePica68]

Have you dealt with assurant company? Are they good, decent, or bad? Thanks!

[@alexanderschonfeld5879]

I do't see any warranty companies leaving protest comments defending themselves.

[@ShadetreeAutomotiveLayton]

I was a little worried about that as I don't want any trouble but felt it important to let my clients know.

[@nzobrist6525]

Suprisingly enough the extended warranty company I got actually paid for most of a valve cover leak and a partial front end rebuild on my F250. I got my money back on the price of the warranty.

[@CastIronEric]

I just bought TSW from Honda on a used Pilot. Anyone have experience with them? Good or no?

[@CastIronEric]

I cancelled it after re-reading the fine print.

[@ethimself5064]

Kool review👍

[@ShadetreeAutomotiveLayton]

Glad you liked it

[@Princelee444]

Warranty company is a scam. What i would do is save $100 - $200 a month for car repairs. Either put it in a bank and get interest rates or just stack up and hope nothing terrible goes wrong while you save. I heard nothing but bad things about these car Warranty places.. some of them won't even pay for the repairs.. some paid actress 👏🏾 😂😂

[@markday5797]

I'd never buy an extended warranty, after listening to the video of yours. And others. I just put a few $ away for unexpected repairs each month. And this is after paying cash, for the new car.

[@ShadetreeAutomotiveLayton]

Glad to help!

[@lorali1256]

My niece makes 250 thousand dollars a year for selling these warranties in a Mercedes dealership.

[@booterone1]

They appear to spend more on advertising than they do claims.

[@markcollins457]

I know a guy who was denied a warranty claim because he used his car for commercial purposes (he delivered pizza) as a second job.

[@DST.73]

Yeah, that's something you want to keep to yourself... Make sure you take down the Domino's sign off the roof before taking it in lol.

[@ShadetreeAutomotiveLayton]

Yes, we have had something very similar. The warranty companies ask us if there are any decals on the vehicle related to business use also.

[@marks2254]

Is carshield the one Danica Patrick is selling?

[@DST.73]

Oh, I hope not. I like her, but she sold her soul if she is.

[@stevescafa6711]

She promotes Endurance.

[@ShadetreeAutomotiveLayton]

Not sure...I think it may be Endurance which isn't too bad

[@it1988a]

WARRANTIES CAN ONLY BE ISSUED BY THE VEHICLE MANUFACTURER

[@slscamg]

Ok Mr Technical

[@patanasoff7]

I've watched a couple of videos where you talk about car warranties. What do you recommend to your clients instead of a warranty to pay for costly repairs?

[@marth6271]

If a manufacturers extended warranty is available, i will say we have had very good results with GM and Hondacare ones. And you can get it on a used vehicle if the miles and age meet the limits.

[@sammcrae8892]

Buy a Toyota.

[@ShadetreeAutomotiveLayton]

Save the money you would have spent on the warranty or if available, buy the extended warranty offered from the manufacturer.

[@alanlangley7246]

I just purchase a 2024 Forester it come with the 3 years 30k but i did get a extra 3 year warranty thru Subaru extended plan i paid 900.00 i dont know i quess its a peace of mind .Subaru will come and get it ,Subaru will work on it.

[@ShadetreeAutomotiveLayton]

I think $900 for an actual Subaru extended plan is great!

[@jeffreyjourdonais298]

If you buy a car with a good value reputation like a volvo, you don't need an extended warranty if you keep up on the maintenance.

[@vincentsrv8555]

WE quit accepting car extended warranty jobs. The warranty company you are speaking about is the worst, it was because of the problem with them that we had the customer's car removed and we quit doing the warranty jobs period, not worth the trouble we had to go through to repair a car properly

[@dannytavakol285]

What about NVP Warranty

[@ShadetreeAutomotiveLayton]

Not sure what that one is

[@firstlast1732]

Most insurance companies suck they don’t pay even homeowners policies

[@christopherbradley5575]

I never buy car warrantys. Sure Ive had car trouble a few times but if I bought a warranty on every car I bought and compared what it would have paid to the cost of the breakdowns I've had with those same cars, I would have totally lost my a$$ over the past 30 years. Dumbest thing you could ever buy.

[@briq4409]

Last Honda I bought, the dealership actually tired to talk me out of Honda Care Warranty saying it has a lot of exclusions. Yet it’s literally a paragraph. What’s your experience or do people only take their Honda Care coveted cars to Honda dealerships?

[@marth6271]

Several Honda dealers in DFW would not sell me a hondacare. Found a desler on line in nebraska who sells them. The dealers make much more upfront $$ on aftermarket warranties. I even complained to Honda corporate About the deslers here. Their response was the deslers are independant and blah blah blah.

[@briq4409]

@@marth6271 there is an online honda dealership that sells hondacare warranties I purchased one for my 2023 CRV sport touring for 8 years/120,000 miles $0 deductible for $1,463.00. Anyone interested look up Saccucci Honda. Fantastic deal.

[@ShadetreeAutomotiveLayton]

The Honda Care Warranty must be serviced at the Honda dealer but I am a fan of extended warranties direct from the manufacturer, even though my clients have to go to the dealer if I find a covered repair.

[@charliemagoo7943]

Sorry . Brakes and shocks are wear items. You aren't covered

[@DST.73]

Those are never covered, even under factory warranty unless they broke in a very unexpected way.

[@charliemagoo7943]

@@DST.73 shocks covered under factory warranty. Brake rotors are at gm. My point is you give a customer 27 point inspection, find pads worn and shocks leaking. Then customer thinks those are covered under their warranty. I have had claims rejected because they tie up my lift, Ive already done the inspection,. The adjuster comes, claim is denied because technician is uncooperative.😜

[@DST.73]

@@charliemagoo7943 Anything worn out/wear item would not be covered. Shocks or brakes or rotors breaking due to reasons outside of wear or improper use should be. It's tricky though with those. Something like rotor gets warped early in life, is it due to a manufacturer defect or someone riding the brakes constantly...

[@charliemagoo7943]

@@DST.73 I know well. It's the customer ( guest) YOU can try to convince the warranty they bought does not cover those parts. Its only coming in my bay once for a check . When they say they have a warranty, it goes outside and they can fight the warranty company . By the way, if you follow service bulletins brake pads can be replaced for squeaks and front shocks can be considered a spring if the assembly is replaced .

[@tiffaninicole18]

?????? Brakes are never covered- even on brand new cars- oil changes, brakes, tires are never covered! Those are maintenance items 😊.

[@sportsMike87]

Take your money and put it in an emergency fund

[@mossmiller]

When I lived in NY, they called me every day about a warranty for my '13 Subaru. Told them I had 350,000 miles to get rid of them. A few even said they would cover me anyway. All these warranties are mostly worthless. Home warranties just as bad, same dodging techniques. With Subaru, they gave me an free extended warranty on my CVT, covered a minor repair at 80,000 miles for the relay package, no questions asked and I got a free loaner. Have also heard the Volvo factory extended warranties are good. But stay away from aftermarket companies.

[@Eightball2516]

The reason why you guys also hate warranties is so you can charge a ton of money to work on that car that is why I do all my own work to my vechicles

[@ShadetreeAutomotiveLayton]

Good on you for being able to repair your vehicle but you are way off base my friend!

[@brucefredrickson9677]

How do these 3rd party outfits know my car warranty is about to expire?