SHUT UP and Listen! How to Get Your Customer Selling Themselves: Using Silence to CLOSE More Roofs

[@Hackshadow]

Hey Adam, Just wanted to thank you for the videos you put out. Just made my first sale while going door to door!

[@TheRoofStrategist]

Heck yeah dude congrats 👏!! You deserve it! One of many to come!

[@unpopularopinion149]

One opener I use when in a heavily canvassed area by multiple contractors is “Have you been approached by a lot of contractors in the recent months?” They often kind of laugh and say “yes I have oh my goodness what is going on?...you’re like the 8th guy this past month. Then I simply ask..”Well what’s your thoughts on that?” Or “so where are you at in the process?” Works great.

[@TheRoofStrategist]

Thanks for your sharing your insights and experience to help others on the channel! 🙏 The power of this community is growing because of people like YOU. Dig it! Thanks for being here and keep it up!

[@uknomeasjmo]

Awesome content!

[@TheRoofStrategist]

Appreciate it my dude! Thanks for being here!

[@floridaroofingguy8223]

This is gold man! I'm 2 months green and training people thanks to you...haha

[@TheRoofStrategist]

DUDE! I LOVE hearing that! 💪 Keep rockin it my man!

[@two15AQhdc3s]

This ^^^

[@TheRoofStrategist]

@@two15AQhdc3s 🙌

[@joetwo7951]

There are thousands of sales books for free on KZbin. If your in sales and your not reading/listening to at least one sales book a week, you will never make the money you want to be making. I listen to 2-4 books a week just doing my regular stuff. Get a blue tooth speaker and bring that bad boy everywhere, I listen when I wake up, in the shower, driving, cleaning. I even make my kids listen to them. I fully believe that there is not one aspect of anyone's life that cant be made better because of their ability to sell.

[@TheRoofStrategist]

PREACH MY DUDE! 🙌 I agree 100%. Brian Tracy, Zig Ziglar, Oren Klaff, Joseph Sugarman and many many more!

[@chrisis5884]

It is as simple as going to the door and saying "hello sir/ ma'am, i noticed your roof and would love the opportunity to offer you some free help."

[@TheRoofStrategist]

Simplicity is powerful!

[@Davez2023]

Thanks so much for this Adam. I'm struggling with canvassing for my new window cleaning company and your videos are really helping. I've been finding it hard to find an open ended question for window cleaning? I've been thinking "how are you managing with your window cleaning?" But I'm not confident with this one. Do you have a good idea for open ended question for window cleaning? I hope to hear from you.

[@TheRoofStrategist]

DIG it man! Quite a few folks here doing window cleaning and adapting my strategies. Open ended questions - When was the last time you had your windows squeaky cleaned inside and out? How often are you cleaning your windows inside and out? Just a few thoughts to experiment with :)

[@Davez2023]

@@TheRoofStrategist thank you so so much Adam your reply means alot!

[@MindsetBuildsControl]

I’m guilty , not quite that fast but I do tend to word vomit a bit , I try my best to slow it down , and the SLAP is gold I’ve used it since day one , less than a month into roof sales and 7 on the roster ready to get built with a couple home runs on deck . Thank you for all the info you provide . You have given me the ammo I needed to jump into this head first with confidence.

[@TheRoofStrategist]

Hey man! So pumped to hear that SLAP has helped out a ton. YES it will help you word vomit less - and believe me, I was 100% guilty of the same thing in the beginning. It's sort of like a martial art. Simple movements (or pitching) take time to distill down into action that you can master without even thinking. 7 sales on the board is solid and will set you up for a great year :) I'm happy to help and can't wait to hear more about your continued success!

[@avielfasi]

Sometimes the most powerful thing someone can say is nothing! I absolutely appreciate this video!

[@TheRoofStrategist]

100% agree! You got it :)

[@bradylightning8106]

Do you let them speak first when they open the door? Or do you introduce yourself first then let them talk? Who had the first line?

[@TheRoofStrategist]

Great question. Slow down and be patient. Sometimes they'll speak first. Sometimes they'll be silent. I use the forehead raise and eyebrow flash with a smile instantly to put them at ease. Then I'll hear them out, or I'll speak first if they are silent.

[@two15AQhdc3s]

This is next level stuff brother! Let that silence loom 😂😂😂 you had me rolling. I love it man. I wanted to give you an update. I had a 60 day review with my VP last month... they bumped me up from 15 to 20% commission to keep selling instead of taking the FS position!!! Fast forward to my 12th week in the business with 70 approved jobs on the board sitting at 4th place in the company in sales out of 4 offices and I started fresh in the business with 0 experience (other than mattresses sales) on June 1st. Thanks again for everything you do for the community brother!

[@TheRoofStrategist]

🤑🤑🤑🤑🤑🤑 DUDE! I am so happy for you. That is absolutely awesome. Life changing - truly. You put in the work and made it happen. You deserve it man. One more push away from top 3 baby!! YOU. GOT. THIS! You know how to reach me any time if you need anything ;) Congrats my man!

[@maysonmadden6006]

This man is absolute gold. I seriously have started adopting everything he says and it works. Shutting up is my newest adoption/ Adam, ik you’re really busy, I was wondering if there was anyway to contact you. I have some questions pertaining to my situation that I’d like to ask you.

[@TheRoofStrategist]

Dude! So glad to help, Mayson :) Stoked to see you using what you're learning. Sure thing. Fire me an email: adam (at) roofstrategist.com

[@Jorgie9891]

Adam your amazing man, thanks for all the tips. I followed up with a 71yr old customer on his roof that’s getting put up this week. He liked me so much he offered to hop in my truck to door knock and grab his other neighbors. Your videos are a great help brother 👍

[@TheRoofStrategist]

HECK YEAH dude! That is the ultimate sign that you are delivering 5-star service and in the fast-lane to becoming THE neighborhood roofer!

[@ramio42]

He sounds like uncle Tilman Fertita😅

[@TheRoofStrategist]

I didn't know who that was until I looked it up. 😂

[@joetwo7951]

Two ears One mouth

[@TheRoofStrategist]

Like what my momma told me ;)

[@TheRoofStrategist]

PS - you are quickly becoming the #1 commenter on the channel with the highest likes on your comments. Dig it and appreciate it!

[@joetwo7951]

I becoming

[@evolgenius1150]

Ive seen those videos. Homeowner: Not interested. Rep: Yeah cool, so anyways were in the neighbirhood...🤡 OR yeah thats exactly why im here.

[@TheRoofStrategist]

Yup. That led to this one: kzbin.info/www/bejne/qYu8fWp3oLqLb5I

[@evolgenius1150]

@@TheRoofStrategist boom. Keep it up Adam. Youve got gold.

[@TheRoofStrategist]

@@evolgenius1150 🙏🏼 thank you my dude :) Happy to help!

[@robertbogan7557]

Car salesmen are a gas. They try to sell lemons that's why they don't get sales. If someone's at your dealership they probably have specific cars they want to see not the unsellable lemons.