Snap On Tool Warranty Covers The Cases, Plus New Tools On The Truck Today!

[@Mannyyy22]

Clay I know you’ve probably heard this many times but I gotta say we appreciate the content that you put out all the time. Love seeing new tools and hearing stories and much more. You got me into buying Matco tools and to search out for a dealer since we only get a Snap-on dealer at my shop. Anyways love the videos man

[@KoonTrucking]

Appreciate the support!

[@Huffy_Turns_a_Wrench]

YES!!!! you aren't going to sell me something I already have but im still going to support you..... because you have always been there for me..... THIS!!!!

[@KoonTrucking]

Yep

[@texasforever3.025]

I just emailed Snap on about a broken case on my bluepoint 100pc kit. They had no questions. Just sent another one. I’m happy

[@inidaho6740]

Great to see new and old tools, this is what makes this vid interesting, thank you!! I enjoy the content, stories of all your vids! Your background in trucking parallels my experiences! Post trip, pre trip? Lol lol

[@bluefj-wc3vz]

That semi deep set in case with the pliers and ratchet screwdriver is indeed hard to walk away from. 😂

[@AJ-ExoticaATL]

I’m a merch guy for sure, I have snap on EVERYTHING lol

[@Huffy_Turns_a_Wrench]

Thanks Clay for showing this video.... so many people dont understand how a tool truck works.... they may be high for those that dont get what service is.... no.... im not a dealer.... but i do understand..... Huffy Turns a Wrench.....

[@rlenoxIII]

Thanks for another fine video👍

[@pedroreyes9884]

gotta agree with the whole tools trucks, in the end it’s a service they’re providing for us and it’s not like someone is making you get on the tuck. I recently got 2 hammers a dead blow & a bal pin from a snap on dealer here where I lived and it was cheaper than the website which I was happy. now he won a customer for life. sure harbor freight is cheaper but on some tools I rather buy what I actually like.

[@Onemoretake01]

You now have Snap-on Thursday. I've started having what i call Mighty Matco on Thursday! He just started stopping at our shop when one of the guys said he wanted to see their truck. Between you and him, i love Thursday! Great content!

[@KoonTrucking]

Sounds like you’re having a good Thursday!

[@bobbycakes]

clay, thanks for the heads up on the plastic cases. i have had a broken case for 30 years. it looks brand new. but the little tab broke & it won't stay closed on the hinge side. i hope i can get a new one! i will look into it! love the work you put in the videos! laughed a lot with the wing eating video!

[@lamiglass1]

I wish my snap on guy kept his truck as stocked as Kevin does, 3/4 of the time I have to order things because they aren’t on the truck

[@cyrusmoser1090]

Wait until you no longer have a dealer. It sucks. I changed employers and no longer get any trucks. I meet my mac dealer about once a month. He'll get my Snap-on stuff warranted out for me. I sold all of my matco tools on ebay bc I've had nothing but problems getting stuff warranted. Matco couldn't keep a dealer in my area. My mac dealer is absolutely awesome!!

[@survivalSC]

If your snap on dealer truck has a mostly empty truck then it’s just time until he goes out of business

[@AJ-ExoticaATL]

I saw my snap on guy today too! I got two multi positioning socket wrenches, heated jacket, and some other goodies, he gave me a cool Snap on Drag Race tree game thats sooo fire! I got one of the Epiq liquor 🥃 bars and it’s beautiful in my living room, everyone shits when they see it

[@KoonTrucking]

That sounds like a good haul! I need to get that tree game!

[@AJ-ExoticaATL]

MatCo came cleaned out my wallet today lol

[@Stickyrick6]

I know this is a snap on video but i just grabed the 6 piece mac antivibe hammer set and im stoked to receive it, he only had red in stock so had to order the green in. Cannot wait! Cheers from 🇨🇦

[@scottaddison8071]

That guy is doing a Great job

[@justinvanburen8259]

Another great video!! Thanks!!

[@jamescaron6465]

Yea snap on can be pricey but they also make some tools you can’t get anywhere else and some unique tools that make a particular job much easier to do. Time is money and if you can save time you save money.

[@jantrzesiara8095]

That’s funny you say that Clay. I ran my 1/4 inch set over with a 938 cat loader lol. It was a. Bit thinner of a set but my dealer warranted it case which was pretty awesome

[@AK74Man87]

Damn I need that bottle koozie

[@alexhalfa3039]

I learned very quickly to write up on the up side of my craftsman briefcase style set 😂 nothing better then when your 10 mins from quitin time and you dump out a 200pc tool set

[@randysmith9636]

Do trucks still offer the calendars? The really good looking calendars. Being retired i dont have access to trucks unless i call one up or see them uptown. I have mugs, drink glasses, posters, etc. with very attractive representatives.

[@KoonTrucking]

Yes they had them in the Christmas catalog for sale. Even the small ones that have the stick on back. They weren’t much. Trucks used to give them away in Jan but times are tougher i guess!

[@oldman3388]

I was on the truck the other day got a few things new mini torch and got a free t shirt. I know my dealer gives deals to his better customers that's how I have gotten free jackets, hats and all kinds of things. 🔧🔧🔧🔧

[@KoonTrucking]

Yeah buddy! That kinda stuff goes a LONG way!

[@BDauto86]

Ppl lose there minds cuz they see MSRP but if you have a good relationship with your rep they'll hook u up. My KTL MSRP was like 10,995, I got it for 5g.

[@elijaharne]

Talk about how they discontinued the hard handle rachets and if there’s any loophole to still get them

[@georgeferlazzo7936]

Hello again, Clay and Kevin Thank you for another Great Video 👍 Did you get any of the snow ❄️ Stay safe and warm. Again thank you 👌

[@KoonTrucking]

We didn’t just the cold this time. We got snow a few weeks back.

[@kratanicverses4805]

Heck!, forget price differences from franchisee to franchisee, a franchisee may have a price discrepancy from one customer to another!

[@KoonTrucking]

True. Usually the guy that buys regularly and pays like he’s supposed should get a better deal. Kinda like a credit score. You don’t pay or pay regular you should have to pay a higher rate than someone that pays what and when they agreed on.

[@charliesierra2131]

Buy more pay like you should or better you will get better pricing and service.

[@anthonyacosta5336]

I've been buying SNAP ON Since I was 19rs old I have just about everything.. Most of my boxes are metal with snap on stamped on the lid...lol..😂😂 but I like getting On the Truck just to see what's new and cool😂

[@randysmith9636]

@@anthonyacosta5336 Same here, I'm 65 and have been buying for 45 years.

[@AJ-ExoticaATL]

I have the general service set, I keep that in my 4Runner in case I break down

[@sm400]

In a 4runner your not going to breakdown....it's not a renault😂😂

[@robbycheaib1719]

It’s a matter of time before snap on is going to have to decrease pricing to stay competitive with the thousands of new tool brands that have popped up this past decade, they are some quality ones too. That way this guy can stay in business and we get better deals at the same time

[@glenngosline3303]

Another great video

[@survivalSC]

Sounds like you got a good snap on dealer. Seems like a good guy.

[@KoonTrucking]

He’s a good dude

[@imbowser]

it's an interferometric synthetic aperture optimized for higher altitudes (inside the radiation belts). It's a 14F01 Neitron, based on the older Kondor platform

[@ecleveland1]

My father was a cabinet maker. He had a wooden box with about 8 separate partitions for each nail size. If you want to know misery have that nail box hit the floor and all those nails dump out. I’ve sorted nails for hours and hours because he sure wasn’t going to sweep them up and throw them out.

[@andrewr6861]

If you can get a replacement case can you get a replacement tray? I have a 1/2 wobble plus extension set that the tray is held together with silicone for the past 8 years. I know most trays have part numbers.

[@Poizen22]

My reps exclusive and has no competition. Ive never asked for a discount i ask him the price he throws hefty deals at me and i take em everytime he does. Dude took 100 off my 24 inch 1/2 drive ratchet. I bought 2 100 tooth ratchets he gave me 30 and 40 off each respectively and I never even asked. I did buy a box this year so definetly appreciate the discount. Hes a good rep though he comes through with hats, and merch for even the guys who dont spend with him

[@KoonTrucking]

You can’t ask for more! That’s awesome!

[@romanduran4829]

I see snap on trucks around town sometimes stopped at a shop. I’m a mechanic in a different field and was wondering if I see a snap on truck parked out somewhere would I be able to pull up and walk in or do I have to work for that shop for me to be a customer? Basically just asking if anyone can buy stuff from a truck and not just the guys that work there

[@KoonTrucking]

Yes just go up and talk to him. They want to sell tools!

[@MidwestToolReview]

Sometimes I wish I had an official Snap-on dealer...

[@VictorAugusto86865]

In Japan no warranty at all. The only warranty is till u walk out the door of the van

[@adamchristopher2086]

Clay, what is that right at the 49 second mark to the right of the hammer bin and under the ratchets? The two red instinct grips with the chrome attachments.

[@kevinchamblee-p9t]

I believe what you're seeing is a 2 of our demos

[@tonycroteau9264]

Great video 👍

[@ranacherian]

Need part# for the red eye lens.

[@nickayivor8432]

Did overtime last night,Friday not working 👋 Kevin 👍 Kevin Enjoy your weekend with all your family around you. Kevin ASTUTE,Koon Trucking Brilliant 🎥 footag ❤it, Koon Trucking Take care,Koon Trucking Enjoy your weekend with all your family around. Koon Trucking 👍 From Nick Ayivor from London England UK 🇬🇧 ⏰️ 06:07AM 🌧 🌦 🌂 ⛈️ ☔️

[@R0GUEC0BRA]

I wish I still had a dealer because snap on customer service won't warranty my snap on case!

[@KoonTrucking]

That sucks

[@LouisCapps-p3z]

Snap-on now once the broken item back before they will issue a new one. My local guy doesn't want to deal with mobile mechanics etc. He only once to deal with dealerships, large shops etc. 😮

[@RugerNuger]

Love the vids csn u ask him if the heated jacket is any good i see him wearing it 🤟

[@kevinchamblee-p9t]

I love the heated jacket. It's very warm even without it turned on

[@RugerNuger]

@kevinchamblee-p9t thanks I'm gonna ask my dealer to get me one gets cold here in Ireland 🇮🇪 🤟

[@inidaho6740]

SHOCKING WARRANTY UPDATE!! I finally received shipment of warranty tools I requested. However SHOCKING got a call from snapon, they have a dept and live person that sells tools, handles all issues, like a franchisee without a truck. And will deal. We will not have a new snapon guy for another month or 2 or 3. IM TOTALLY IMPRESSED!!

[@TheCerroFam]

We didn’t get the beanies here in California that sucks I’m looking to buy them on eBay lol

[@AndrewM83]

What's that set called and/or part number at 9:05? Tried looking up the numbers on the case in the video but that didn't work for me on Snap on Website

[@jefferysmith5280]

Stay warm

[@Charles-k6l9f]

I wish they warranted the wrench trays

[@WilliamStiles-o7y]

My snap-on dealer doesnt know anything about snap-on connect is that something just in your area or what direction can I point my dealer in ?

[@KoonTrucking]

@@WilliamStiles-o7y no it’s brand wide (national). Snap On created it. Your dealer just isn’t paying attention to the new stuff snap on is doing for its customers

[@mikej5959]

I wish I could find dealers on the app. I’m an aviation mechanic and I cannot get a Snap-on dealer out to the airport. Not enough business for it to be worth it for them which I understand. That said I see when driving around where I actually live. He stops at one of these auto mechanics. I just haven’t gotten his name. If I could get on the Internet and find him, I would go to one of his normally scheduled stops myself and buy stuff. I don’t like shopping online because you’re right. The dealers are a better deal.

[@denniswright432]

I have several snap-on tools and I was told they won't warranty them be they are older tools from the 80's

[@KoonTrucking]

Really …. Take a look at this video. kzbin.info/www/bejne/op3OoKRnfdqimLssi=K8OpMjO8EIrWbzGg it all depends on your dealer

[@denniswright432]

@KoonTrucking I even called corporate headquarters and that's is were I was told about the warranty.

[@carlhansen8668]

Can you buy the case and foam?

[@theone9564]

Hamilton!! How is he doing?

[@KoonTrucking]

Haven’t talked to him in a while.

[@Ruodrik13]

Did you all get some snow in southern Mississippi? In Chicago it was -10 on Tuesday. Saw it snowed in New Orleans😮 thanks for another good video!

[@KoonTrucking]

Yeah they got like 8-10” thankfully we missed it this time. We got it a few weeks back!

[@jamescaron6465]

@@KoonTruckingit was our turn 7.5 at mobile airport. Set a record and our roads are still a mess.

[@datboisp4267]

What’s that part number from the pliers, screwdriver bit, soft handle ratchet with sockets and extension in that case?

[@KoonTrucking]

We showed it a few videos back

[@johnnyramirez9082]

I want that blue kit instead of red bro

[@91rss]

try dealing with warranty if you work nights or are a travelling mechanic. they fight tooth and nail to get out of help. and if you do get help, guys said its months getting the stuff back. Gearwrench beats them hands down. Proto is real bad. and Pelican as well. Seeing the Harbor freight long nosed talon grips are out now for 25 bux and autozone is clearing a lot of stuff out, Mag rails were under 7 bux.

[@KoonTrucking]

You should try doing it from snap on website or calling. I went 4 years without a dealer and it was super easy. I called and talked to them on the phone and there was ZERO hassle at all to get it warrantied. I even made a video showing just how simple it is, and no I didn't tell them I was recording it, take a lookkzbin.info/www/bejne/kGG3f357n66Fb7csi=-L88WzSklHOiSpBP Those that complain, obviously haven't tried calling or using the warranty email. I prefer calling so I can actually know someone got it.

[@91rss]

@@KoonTrucking called multiple times and was even told warranty ends when they stop selling an item vs lifetime.

[@doctordiesel5467]

Interesting as I've used the phone service for warranty before and they took care of it no problem item was supercede like 3 times and sent me out the most current model snapon has been good last 10 years from my experience with phone customer service

[@91rss]

@@doctordiesel5467 I was hoping for that and when told warranty ends when they stop selling it. That was it for our shops.

[@doctordiesel5467]

@@91rss who told you that

[@joecastelvecchi1888]

What is the BOGO deal that Kevin was talking about?

[@BlueMax717]

I never even considered to get mad over the price differences between trucks. I just get mad that my dealer doesnt stock his truck. Dudes truck has been empty for like 4 years and all he does is complain nobody buys anything. lol

[@brandonm6052]

My dealer is a hardarse and everything is msrp

[@KoonTrucking]

Some are like that. Me personally I expect to pay full price the first couple times then if it’s list, unless I need it, I just put it back. Won’t take them long to figure out why. Even $2-5 off makes a difference

[@randysmith9636]

@@KoonTrucking Yes it does. My Snap On and Matco dealers were really good. I had a couple through the years that didn't want to deal but only a couple. Most were, "How much is this" XXX "When I get my account down I will get it" Go ahead and take it, I know where you work. Many times without increasing my payment or very little. Or how much? It's X but if you want it give me Y for it. Sold. Probably explains why I have a large drawer full of ratchets and dang near every color of ratcheting screwdriver available.

[@andrewgarcia1250]

Tap and die set is horrible to dump

[@KoonTrucking]

Done that also. It sucks

[@davidwalle5025]

The biggest problem with snap on is the dealers you either get a good dealer or a dealer who is worst that a car dealer who will not warranty anything

[@KoonTrucking]

Warranty through snap on website. It’s a breeze. Or do like I did and talk to them on the phone. Check this video out of how easy it is kzbin.info/www/bejne/kGG3f357n66Fb7csi=Ds9cXZ5C444E9-76 Can’t get any easier plus they had no clue I was recording it

[@doctordiesel5467]

Man my former snapon dealer retired he was good was dreading what would be his replacement then wholla new dealer comes around and I know him and man is he great

[@inidaho6740]

I do have to comment on warranty...my long time friend and dealer retired in Nov., new guy takes over in Feb. I have warranties so i contacted snapon, send list, emails, phone calls, etc., week goes by. Finally live person tells me they will send a call tag to get warranties, takes another week, week to send tools, and then they tell me takes 2 weeks to get new tools. Math...maybe 4 to 5 weeks out? NO WAY! After talking to mr. A, mr. B, supervisors, they agreed to send me new tools and destroy the warranties. Math again...week has passed, tools havent been sent out yet, no ship date available. Is this the way they treat long time customers? For your info....snapon owns the customer list, not the franchisee.

[@Daniel-vz4fq]

Well there's good dealers and bad ones. Everything i ask my dealer about prices he 9nly gives list. So if I'm only getting list pricing from him, I'll just buy direct.

[@KoonTrucking]

@@Daniel-vz4fq yeah that sucks. Some dealers are like that

[@DylanKoltz21k]

First view! BOOM!

[@KoonTrucking]

Appreciate you!

[@Lukedriveitlikearental]

I know for a fact that my dealer gives every one dollar off every item on the truck and he gives me some extra discount because I am in a apprenticeship

[@DeadeyeDgen]

The thing is I only ask what the part number is if I do. Because to tell you the truth, the only price that matters is from my snap-on guy. And I don't even ask him the price. If I want something I get it

[@SPMech1]

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

[@popeofwrenching4357]

Unless you are going on the truck paying in full with cash , you can’t really bitch about list price . I happen to make payments haha

[@Ratchet313]

Lol, “I appreciate you not putting the prices” in others words, “I can’t rip you off if you know how much it really cost”. Tool trucks are a scam. You go in debt for vanity tools that are, maybe, 10% better and cost 200% more. Shop at Harbor Freight and get the lifetime warranty, any day of the week, not just the day the truck shows up.

[@ericumlauf9734]

Who produces your tools? Your wrenches are made by the same company as Cat Diesel tools. They are half the price of snap on, with the same lifetime warranty. If you produce them for Cat Diesel, how can they sell them at half of your price and still make a profit? Someone should investigate your business practices.

[@dmenas1]

Can you give me his contact number?

[@kevinchamblee-p9t]

Do you have a dealer?

[@dmenas1]

@kevinchamblee-p9t I did but then he changed his route