Wow! This is a golden nugget, not only for aspiring service designers but also any entrepreneur in the inception stage and beyond!!
@kristinludlowUX2 жыл бұрын
This talk made me realize I've been a service designer my entire life.
@dhruvwork2 жыл бұрын
Same. I have been a service designer all this while 🥲
@silviaambrosini5583 Жыл бұрын
Same!
@NorthWriter23 күн бұрын
Same!
@omarmiz2 ай бұрын
I thought this was a really valuable introduction to Service Design. Thanks
@Kl4x46 жыл бұрын
excellent example, citing the hotel room experience ...this got started thinking how user experience design in both digital and physical realm make sense
@dianeodell29092 жыл бұрын
Decades of knowing the gifts of my thinking and experiences- and no one has ever hired me to do it. The burden of potential is great. This helped me “see” what role I should be seeking. The need has always been, but not the opportunity to be me! Hoping employers see past age and get the value of experience brought to services.
@carolmendes2011Ай бұрын
So good! Thank you! Im so inspired
@yuelin3417 Жыл бұрын
Brilliant, brilliant talk
@FutureLondonAcademy6 жыл бұрын
Love this! We just posted a really awesome interview with Jess from Adaptive Lab about how to become a service designer in London!
@Abdurahim.22 жыл бұрын
Thank you
@titikyulvarilmanda95582 жыл бұрын
Thanks for video sir
@mauriciogianfrancoponceapa90534 жыл бұрын
amazing content!
@harumtchit44333 жыл бұрын
thanks
@sheeldamani4 жыл бұрын
This is a helpful session. Thank you.
@ProductizedConference3 жыл бұрын
Glad it was helpful!
@mukolaga75596 жыл бұрын
great presentation thx
@user-bu5vu1xg9l7 жыл бұрын
Brilliant presentation! Helps a lot
@ProductizedConference5 жыл бұрын
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@salmansaafi3 жыл бұрын
Superb content.
@Taeseong015 жыл бұрын
Okay. Everything else is cool. Presenter is okay. Presentation is informative. But camera man / editor sux. Can u show the slide whenever he changes the slide. Especially on the key points. I want to look at the slide to better understand what he is saying but all i am greeted with is camera either zooming on his face or show him walk back and fort on the stage and slide behind is blurred
@YosefShuman3 жыл бұрын
I had the same frustration, did a google search and found this: www.slideshare.net/Productized/jamin-hegeman-so-you-want-to-be-a-service-designer-productized16
@Taeseong013 жыл бұрын
@@YosefShuman yo thanks alot
@alevieirareis7 жыл бұрын
Excelen presentation! Thank you!
@rdhill175 жыл бұрын
@ 37:12 That should read, "Our Products don't live on their own" not "there".
@marcuskirsch41282 жыл бұрын
Jeez, sorry to say but this is not a confident presentation. Too complicated and unfocussed.
@Cantinatollo13 жыл бұрын
It's almost like he was making up all that garbage as he was talking along...
@adanramos48317 жыл бұрын
Funny, He is talking about SERVICE design and using the term CUSTOMER instead of CLIENT all the time. Excellent presentation anyway.
@bweb7787 жыл бұрын
A customer and client are different people in his line of work. The client is someone who is offering services, for example, the hospital. The customer is the person who pays for and receives those services, for example, the patient.
@adanramos48317 жыл бұрын
Brooke Webster A client buys services, a customer buys goods
@akkinana6 жыл бұрын
Can you tell us what is the source of this information.. That client buys services and customer buys goods? You mean to say that someone who goes to a restaurant to have dinner is a client? Or someone buys movie tickets is a client?