Sony CRE-E10 OTC Hearing Aid: Full Feature Review on Sony's Award Winning Tech

[@kle0patr0s]

Got no issue with the form factor or visibility of these but not having full Android compatibility is a deal breaker for me 😢 Surely companies with the heft of Sony and WS Audiology have the resources to solve this problem once and for all. I'm hoping for an updated or Android version that fixes it. Thanks for the great review, Matthew.

[@HearingTracker]

Hey Kleopatros, I agree completely. I'm hoping that down the line this is one of the first things that they look at for Gen 2. Thanks for watching and for your kind words. Matthew

[@meric12131415]

I fully agree although to kinda make you feel any better it's the way even prescription hearing aids are going these days leaning more towards iPhone than Andriod leaving us users without much of a choice where we don't have to wear a neck loop I mean there are pros and cons to wearing one but still I wish most of them had true Andriod compatibility

[@rebell813]

It's very annoying considering Sony makes their own Android phones. The Xperia 1 IV for example is a flagship model and they market it to audio/video oriented creators. Touting it's ability to record and reproduce high fidelity audio. Really seems like a missed opportunity for them to market the HAs along side the phone. I have the Xperia, it is great hardware, though comes with classic Sony drawbacks in terms of software quality and high price tag. I am planning to get to CRE-E10s for my father for his birthday. I'm really hoping these workout for him, unfortunately he uses a Samsung ☹

[@zanebkhan3950]

Thanks for an informative review. When will these be available to purchase in the UK? The Hearing Control app isn’t currently downloadable here either.

[@HearingTracker]

Hey Zane, sadly not and there’s no sign of them coming over any time soon as they fall under the US’s OTC scope. Keep watching and I’ll keep you posted if there’s any change on that front. Matthew

[@marioevillarreal3013]

Hi, Are they useful for profound hearing loss? That is to say, does it transfer the audio from the right ear to the left ear to be able to listen?

[@HearingTracker]

Hey Mario, only mild-moderate. Thanks for watching, Matthew

[@johngroan8785]

The BIGGEST problem with OTC hearing aids is there is not a matrix spreadsheet that shows all hearing aids with features. Things like Android capability, in ear or over the ear, chargeable of battery etc etc etc. I keep buying hearing aids that don't do a lot of things I want and I am waiting patiently for that pair to arrive. It hasn't yet.

[@HearingTracker]

Hey John, have you been over to the hearing tracker website?! You’ll like it… 😊 Matthew

[@davidskaw]

I wear resound aids now similar size as these. They are prone to issues and have been warrantied twice in as many years. Would you suggest I try these?

[@HearingTracker]

Hey David it’s really hard to know without knowing details about your hearing loss. Chat to your audiologist and hopefully they can help. Alternatively there is a decent return period so maybe worth a try anyway? Matthew

[@peter7239]

Hi Matthew. I would be very interested to read your opinion on Dr Cliff's finding of unsatisfactory upper frequency amplification. Perhaps he overlooked the fine tuning capabilities of the e10

[@HearingTracker]

Hey Peter, I haven’t seen his video covering it I’m afraid. Have you reached out to him? Matthew

[@peter7239]

@@HearingTracker Hi Matthew. Yes, I have but he hasn't responded. It's worth taking a look at his video when you get the chance.

[@mauryk]

Hi. Just starting the OTC hearing aid search. I really appreciate your information on KZbin. I’d like to ask a couple of questions, please. I wear hats and sunglasses or reading glasses most of the time. Where are the microphones located on the over ear units and are they compatible with hats and sunglasses? I can’t let no hearing aids be messin’ with my style. Can your wear either in or over ear type when lounging on the couch watching TV and laying on your side, head pressed into a pillow? I realize they won’t pick up sound, but will they be uncomfortable? Are the any good in ear OTC hearing aids that are rechargeable and don’t need frequent changes of batteries? I’m stylish and lazy. Thanks, Maury

[@Lilacsangel]

I have Bose before Lexie so must buy batteries Is this product better, my high freq. is 8000. My low I can hear all with aids on.

[@HearingTracker]

Hi Julie, check out hearadvisor.com/ where they're all independently tested. Thanks for watching, Matthew

[@VoltaireParis]

awsome video, thanks for this very complete though concise review - I will myself have to wear hearing aids soon and this kind of video is very helpful👋

[@HearingTracker]

Hey David, thank you so much for your feedback! Have a super day 😊

[@albertmeursault]

These have surprisingly been my preferred HAs for my tinnitus. I have a couple other BTE/RIC aids, but also wear glasses, so recently I have leaned on wearing these ITE Sonys as they are more comfortable for me. I also think that they sound the best for me compared to my other aids. The streaming function for Apple iOS is also really nice and sounds almost like a pair of normal headphones which is a plus as I use the streaming for masking sounds all day. Highly recommend them and thanks for a great video!

[@Brightsparks1960]

I have the Signia Active Pro's which are in the same model range as the CRE E10 but have some additional functionality. Based on my user experience the points you discuss in your thorough review are detailed and accurate and you highlight the relevant considerations and caveats to the design. I personally like the style and they work well although mine were configured to my audiogram by an audiologist. Downsides: The charging case internal battery failed in first 6 months requiring warranty replacement and the metal contact based charging design in the case is prone to wear resulting in it becoming difficult to place the earbuds to make contact in order to charge. Something that could be improved in a gen 2 model?

[@HearingTracker]

Hey Brightsparks I'm grateful to have feedback from someone wearing similar tech. Thanks for taking your time out to share with the world. Matthew

[@martvogt7019]

We'll wait for something in Android. Question, ❓ I and frequently out with sprinklers in the field. If I get hit with water either from a sprinkler or from a drop of rain my hearing aid will go dead with the over-the-ear type hearing aid. Would these be more from water? Thanks

[@HearingTracker]

Hey Mart, great question. If your hearing aids are up to date they should have an ip68 rating which is the same that the Sonys have. Matthew

[@SunojFrankline]

HI, where do we find the serial number of this model on the product ?

[@utuber1000]

I have severe hearing loss starting at 1khz and profound hearing loss starting at 3khz. Would any OTC hearing aid sold now resolve that loss?

[@bohdanjopyk8988]

hello, I've just heard that this hearing aid is not suitable for me because I have problem with high frequency , my low frequency I hear OK, so this hearing aid will increase low fr. making booming efekt ???

[@georgieek]

Hello, First thank you for the video and the links/references that you shared. I have met an ENT doctor and he requested that i do an audiogram test, I do have the test results with me and I wonder if any of the following devices: Sony CRE-E10, Jabra Enhance Plus, the Eargo 6 OTC or Eargo 7 OTC allow me to manually enter the results of the audiogram test? by that I meant the hearing level / frequencies to be entered on the device application manually instead of following the preprogrammed test that each device will do on the mobile application before the start of using the product? My second question: my right ear have more serious hearing loss than the left, i want to use only the right side device, please advise which brand/model is best in operating as solo instead of pair? I mean if I want to use the right side device only, would it be possible and do I get the most performance from it? Any disadvantages? Thank you for letting me know.

[@williamwaters4506]

Great review, I wonder how many years the batteries last if used daily?

[@LovinLnCottage]

If you have small ears and ear canals, don’t expect to get these to fit in your ears. I had to return them. I couldn’t even get them in my ears to try them out.

[@HearingTracker]

Hey Lovin, thanks for the feeback that's important for people to know! Matthew

[@rbh3482]

That's a done deal for me. I also have small ear canals.

[@christerpstra6032]

Thanks for the video. I live in Europe and those OTC hearing aids are not for sale here. So I ordered them in the USA, but next problem: the Sony app isn't available in Europe as well. I asked the Sony helpdesk and they confirmed: only for USA. I managed to work my way around this problem and have got the app on my Iphone, but be warned: if you don't live in the USA this could be a problem for you.

[@sheilaholland2519]

May I ask what your work around was?

[@greghaff229]

I can't hear the setup, so my right HA does not work.

[@dzunku1]

I am currently using Starkey high end model. Its sound quality is very poor. I can hear but cannot listen many of conversations because of lack of low frequency side of any sound. I use ordinary wired earphones to watch KZbins without any problem since these give me full range of frequency. My question is if this SONY's Aid gave me better sound quality?

[@299300projects]

On the subject of worrying about what someone else thinks of my wearing or not wearing them, my attitude is, It's none of your business! If you don't like it, look the other way! I have said before I think that hearing aids especially earbuds will become a fashion statement in the not-to-distant future.

[@HearingTracker]

Yes yes yes! Matthew

[@DICKYDO50]

BLUETOOTH

[@HearingTracker]

A must IMO! Matthew

[@garyhutsell1355]

Although I have no idea the percentage of Android users, I can't help but think they are missing out on a considerable amount of the population by not offering at the very least ASHA Android. I would have been somewhat interested in them, but I have no interest in buying a iPhone.

[@HearingTracker]

Gary I'll pass this onto Sony, thank you! Matthew

[@MrMNRichardWright]

I want rechargeable batteries, Bluetooth , all day use with iphone

[@HearingTracker]

Cre-e10 it is! Thanks for watching, Matthew

[@shaffar]

$1300 ??? you can buy at costco a real hearing aids BTE for the almost same price and have 180 days trail

[@HearingTracker]

…and receive full audiological support. My point entirely

[@joedusel]

Does Costco carry earbud style hearing aids?

[@darrenowens143]

Really disappointed they don't stream with Android. Especially as my SONY smartphone is Android!

[@johnnewbrough18]

time it will last and bluetooth with iphone phone calls

[@amaury1264]

Unbelievable that these will not work even with Sony Android phones!

[@peepers4763]

Functionality over discreetness, every time! What? No android Bluetooth support? Strange that!

[@johngroan8785]

Why you would market a product that does not cover 80% of the cell phones in use is beyond me. Android capability is what would cause me to buy these hearing aids. I will look elsewhere.

[@HearingTracker]

Hey John, thank for the feedback, Matthew

[@footscorn]

My thoughts exactly - just doesn't make sense.

[@mudwiser1391]

Hey Matthew. Your vids are top notch. You cover everything. I am currently wearing a more expensive set of HA’s that are 6 years old, the battery door latch broke off so the door slant snap shut. I am going to see if there’s a trial period available. I would go with the more expensive Sony set. Again, great vid.

[@greghaff229]

Total rip-off, they lasted 6 months and that was it. Calling there help center is silly as you can't hear so you can't hear what they are saying.

[@niktafr]

Discreet

[@HearingTracker]

Thanks Niktafr, that's interesting info. Matthew

[@IKRAM-96]

Can you give me a gift of a hearing aid..from malaysia sabah

[@davidmintzer3743]

Not a word in this review of how these things are in terms of quality. In my mind, a waste of time.

[@earlt911]

Bulky looking. Avoid chargeable aids at all cost. Battery fails to charge after awhile. If your job is critical on hearing, you'll want to be able to swap out a battery within seconds. Only one color? Not for me - move on.

[@HearingTracker]

Hey Earl, thanks for taking the time to comment and for sharing your thoughts. Matthew

[@IG-mommyserrano12]

I have severe hearing loss, will it works if I buy the Sony ITE self fitting OTC hearing aids? I used to wear Resound hearing aids with battery for 5 years and the volume keeps going down and up on my right hearing aids and messed up soon before I purchased the new hearing aids…

[@HearingTracker]

Hey Mommy, sorry they’re only designed for a mild-moderate loss so aren’t designed for your degree of hearing loss. I hope this helps, Matthew