Sorry Audi | $100,000 Car Shopping

[@Y14nny]

New cool content coming on the Yianni KZbin channel. Please hit that subscribe button. Thank you!

[@rj.reliable]

💯 everyone who reads this, it's worth it as he has given a little taster and don't forget High Wycombe 15.9.24, BHP 😎⚡🎚️🎛️☄️🗣️🔊

[@hogwild5844]

Yianny you do know you can also get the LC500 as a convertible right? I mean you were really keen on the porsche because its a convertible and were saying you could do with a convertible in your life. Well if you go to autotrader there is a good few LC500 convertibles within budget. One of which is bang on £80k in white black roof black interior. Looks awesome. The benefit of the convertible is you get the full experience of the exhaust sound of the car which is amazing. Also when you test drive the LC500 remember that it is a GT not a sports car so while its "quick" its not a missile its just swift but designed more for wafting with urgency.

[@Shivamsingh-xs8vn]

Try jaguar or range rover they also have good options

[@Shivamsingh-xs8vn]

If you have any byd showroom try byd seal you will love it ! Just issue with groud clearance else it is just epic car

[@GoogleUser-qv9oz]

@@Shivamsingh-xs8vn man said BYD LOOOL

[@JavierTorres-ng6ct]

LC500 got the comfort, the luxury, the sound, and the customer service. I really do believe its a no brainer. You dont see much of them! Its a batmobile

[@CROWNZI]

Picking a Lexus over a german brand is a NOBRAINER in a bad way.

[@ThrottleBody]

@@CROWNZIexplain that one…

[@demirbo7639]

@@ThrottleBodymate that lexus is japanese plastic. Just because they put some curves on the body and made the exhaust loud doesnt put it over a quality performance German like an Audi RS3.

[@bencocker7487]

​@@CROWNZIgive me one good reason why you think that. You're clearly blinded by badges.

[@CROWNZI]

@@bencocker7487 Well Japanese market has taken a huge hit in the past 8 years, generally their electronics are sluggish aswell as gearboxes, build quality, the only thing that is better is probably the service cost but you will be in the service alot more often than in a german car. Everything that Lexus has germans can do better, its a fact. Well not to mention that half of Japanese cars are built on german platform.

[@Bruno-xb2mt]

“You know what I like the most, the price” 10/10 negotiation skill Yianni 😂

[@JustGoodfella]

I’m 21 and remember when I walked in to a Porsche dealership, we immediately got greeted by a salesman and he gave us all the information we asked 10/10 customer service . Was treated like a proper customer even though he could see we can’t afford a Porsche 😂

[@johnyoung267]

I went into a ford dealer when i was 21 to look at a fiesta, and i was treated like dirt

[@Armandotah]

@@johnyoung267 i went to mercedes at 18 looking at a 30 grand car. Salesman immediately warned me that they don’t like time wasters so I bought the car cash without test drive. He apologised and confessed at the end saying wearing pijamas and slippers deceived him 😂

[@BackLever22]

@@Armandotahyou just insinuated that you only purchased the vehicle because he didn’t think you could afford it, that’s weird.

[@Armandotah]

@@BackLever22 i wanted the car anyways lool but their attitude made me buy without test drive. I didn’t want to prove them wrong. But ey living in the uk as a brown young man is hard I’ve had worst experiences at vertu motors bolton buying my range rover.

[@HdHd-hp6qz]

Good salesman know you are the customers of tomorrow. Having the balls to walk in there in the first place says to the salesman that this person is serious about our brand.

[@vincentcallut]

Actually, I quite like it when a salesman does not bother me right away and let me watch the cars in peace at first.

[@Anfield_the_place_to_be]

I get your point, but there is a difference of them just saying hi, or just ignore you

[@miketurin5233]

True. But a simple Hi and „can I help you“ is sufficient.

[@underdirect1745]

Yianni says that at 5:45 when in Porsche. If he wanted assistance he's got it right away, he didn't so he's just walked around minding his own business. But you still get greeted, in this case she even offered him a drink which is even better.

[@osmanmukhtar4528]

My suggestion: Go for LC500 (dark green) as a daily. You already have quick cars (urus, revoulto etc) Go for power and luxury for lexus. That lexus with an exhaust is a perfect daily.

[@arizshah588]

M5 COMP better

[@asifnoaman8978]

@@arizshah588 absolutely boring. The LC500 is a work of art

[@CONNNE]

@@arizshah588 He's searching for a rich daily, not a spaceship, mother of all cars

[@derbigpr500]

Being totally ignored is definitely an Audi showroom thing, at least in Europe. I noticed that in all of their showrooms I've ever visited, and their logic is to let you look around and sit in the cars without any pressure, they don't want to bother you or make you feel like they're forcing you into anything. Anyone who's ACTUALLY seriously interested in buying an Audi, will ask for help.

[@JeDxDeVu]

Exactly. Nothing worse walking into a place and being approached straight away. Everyone is different.

[@jagunz1]

And when you ask for help it doesn't come.

[@sickbozzer]

This is the Audi way, they just allow you to walk around and then you can approach a sales rep and then they treat you really well. As a kid my parents always bought Audis, and they would always offer biscuits and hot chocolates free of charge to me (and my sister) along with coffees to my parents. They were also very friendly and down to earth. More of a ‘formal setting’ until you can be bothered to talk lol (kinda catering for more quiet and introverted people)

[@vipstarizm6990]

Great video. Doesn't always need to be about a 500k car. This is interesting and more relatable for a lot of people. Still really nice cars too

[@yiannimize]

Absolutely!

[@wesselkramer8177]

he wanted audi to be good so badly that he went to a dealer he knew and i can't blame him

[@yiannimize]

lol

[@XENONEZZ2]

Yes that was just so obvious..... didn't prove anything.

[@pedrooliveira6887]

@@XENONEZZ2 he loves Audi and normally we give more chances tot he ones we love, at the end of the day i hope the head of business of Audi in UK makes their sales people change their aproach, because that could be a turn off to most of people.

[@domgoestravelling]

Yianni what Alan Finnie said is absolute bs btw, I watched your video and went into the same dealerships 3 days after and same trash service, big up your local one though

[@Chris-hw4mq]

He wants attention like a instagram model

[@7443jan]

Holding your hands in your pockets can give off different impressions depending on the context and the situation: Disengaged or Uninterested: In a social or professional context, it could be seen as a sign that you're not fully engaged, interested, or that you're distancing yourself from the situation. Reserved or Closed Off: Holding your hands in your pockets might also be perceived as a way of closing yourself off from others, making you seem less approachable or reserved. Stylish or Cool: In some cases, especially among younger people, it can be seen as a laid-back, cool, or even stylish gesture.

[@BunFight]

I can’t stand places that jump on you as soon as you walk in. If I want a sales rep I’ll find one. I prefer to be able to walk about in peace.

[@ru6886]

Sometimes a hello is nice though

[@pantelisridis4642]

It's apart of a salespersons job to be nice and say hello.

[@JamesCollins-oq9hx]

Me too

[@dannipm]

The worst thing is being jumped like that. I prefer to walk around by myself and get an impression myself without someone constantly rambling in my ears and trying to persuade me to purchase what he believes is the best thing ever... because it's his job. So I completely agree with you. Stupid success criteria by Yianni.

[@visualbree]

Diana in this video literally told him if you want something come find me. All he wanted was a hello

[@PotatosPotatoes]

I appreciate walking into a dealership and not being hunted by salesmen. That's why I bought my Audi.

[@XENONEZZ2]

The Lexus you looked at had real style..... Audi's are everywhere..!!.

[@pedrooliveira6887]

RS3 and RS6 aint...

[@biafo4541]

​@pedrooliveira6887 compared to other Audis, but compared to the LC500, it's not special. Faster yes but not special

[@Aaraa-t2b]

@@pedrooliveira6887mate there are still much much more rs3s and rs6’s than an lc500 on the roads.😂 I’ve seen maybe 1 lc500 in Ireland whereas I’ve seen 10+ rs3 and rs6’s

[@wimgeuens8433]

@@pedrooliveira6887 Check 2nd hand sites, A LOT of RS models compared to the LC.

[@pedrooliveira6887]

@@Aaraa-t2b i never said it didnt, but rs cars are not that usual still.

[@parvinkukar1259]

Coincidentally I dropped off a Porsche 911 targa gts at Porsche Tonbridge for a customer and I received the same customer treatment as you from the same lady at reception. So she is very consistent in her level of customer service regardless if you are rich, famous, or just a driver

[@hardcoreep]

You know, its funny. We're all different. I like to be left alone. If I see something I'm interested in I'll ask. I don't like that sales rep interaction, and actually get turned off by it. As a long time/older car owner/buyer I guess I'm dealing with the trauma of crappy/pushy sales people. 🤣 I like the modern leave me alone/no-haggling on price style.

[@oneville1321]

Agreed - One of my pet hates is sales people approaching me. One of the reasons I don't enter the likes of Currys. I get it, staff get paid on sales but for me personally, I'll go in knowing what I want and if that want is needing someone to ask, I'll ask.

[@NaCl_Saltyy]

I see what you are saying but it’s nice to hear that you are at least seen. I think someone should come up to you and ask if you need any help, then you tell them I’m looking around and they say I’m here if you need anything and that’s it. But no interaction at all is a little ridicules to me

[@jimmyjt16]

I’m with you on that. I can’t be doing with being greeted and hassled. I don’t get why he’s getting so hung up on it. If you’re interested in something ask for help.

[@adamchambers1393]

Completely get that but it just look how Porsche was. Basic hello and if want a drink etc. Kept simple and polite and left him too etc. Nothing more than that. Yes can be really bad if hassle and pushy etc. But simple and polite is basics.

[@alcatrazgh7593]

agreed

[@41Cornflower]

Lexus all day!

[@Rocky-hh3yg]

Don’t say it. Dont say it. Ahhh I can’t help myself. Yian, you already own an Audi 😂

[@yiannimize]

😂🥹

[@erikzabava937]

Volkswagen :D

[@safian.8x]

@@yiannimize bmw

[@wingcommanderdaltonwalton67]

I prefer the sit back attitude,I can’t stand pushy salesmen. I won’t buy if I feel any pressure selling but hey we’re all different?

[@drk-ent]

😂😂😂

[@calebmcclure3893]

14:36 Yani definitely got someone in trouble at that dealership

[@Fazzinoo]

jaw-dropping design, raw V8 power, and Lexus' unmatched reliability, the LC 500 is the way to go! It’s got that perfect mix of luxury and performance, with a naturally aspirated engine that sounds like heaven and a design that stands out from the crowd. It gives you supercar vibes without the supercar headaches. Make the smart choice and go with the Lexus-it's a car that’ll make you feel special every time you get behind the wheel!

[@bighes100]

But he said it didn't

[@numpty94]

It's comfortable reliable and special, not to mention beautiful, why he wouldn't choose this as his daily just tells me he hates Japanese cars lmao

[@KlassikMafiaProduction]

4:00 me personally i prefer the opposite i dont wanna be bothered by anyone while I'm going arround and looking for the one that i want.. but at least a hello should be said

[@tommartin5821]

I’m a Audi man always had Audis,The way they seem to work is have a look around and if you see anything approach a sales person,They are always willing to do anything just think it’s the Audi way,Let customers have a look and don’t overload them,But guess it works both ways

[@OfficialFA]

Customer self-service.

[@sebastianharalambous8218]

When my mom was at Audi looking at cars, they offered her a coffee. When she said that she wanted a cappuccino, they told her, there is the machine, help yourself

[@andrefortuin4554]

Yianni you are driving an Audi(*Urus). Once you entered an Audi dealership yard, the dealership sensors detected you are driving an Audi already and notified the staff not to attend to you. Try going with a different car😂

[@footballdrama.videos]

@@andrefortuin4554 🤣🤣🤣

[@mineigshi]

Lmao this guy is pushing to another level to trigger him🤣

[@4JaayTv]

Why don’t you guys call the 911 an ‘Audi’ like the Lambos

[@mineigshi]

@@4JaayTv because Audi owns Lambo. Porsche is still under the VW family but it's like dad - son. Cousin - son relationship.

[@Lil_princess962]

The Urus is NOT an Audi! just because it uses the same parts, doesn't mean it's an audi! it's a Lambo! 😡😡😡

[@mks1702]

Audi's RS cars just make you want to keep coming back even if the sales experience was not great. Talk about product quality and brand pull

[@feefeee]

So boring to drive and looks like a vw interior

[@Ma1efcent]

Souless, and common-as-muck.

[@Alikerry]

@@Ma1efcent what do you drive?

[@82fx-]

2:00 you can’t really go in incognito with a Yiannimize t shirt 😂

[@firef00t]

I drive an A6 so I was in and out of different Audi dealerships when I was searching for my car. I'm convinced its part of their sales protocol that salesmen don't approch you when you come in. you can wonder around both the forecourt and and the new car section for a solid 20 mins and no one will come up to you. In fact their on-to-one desks are always tucked away in the back so you can't apprroch a salemn until you ask for somone at the helpdesk.

[@moussakouzrit2278]

DRIVING THE LC500 ... LET'S GO !!! I feel excited as it would be mine ! 😢

[@natrey14]

I had a similar experience with Audi. They leave the door open for anyone to walk in a see all the cars. No pressure, no sales men running over to push a sale. They let you wonder around freely. The cars speak for themselves. I admit it took also a while for a sales men to come over. Once they did super friendly and got me into a test drive car right away. Once they get your contact. Email/Texts, they follow up and share options. I think it's Audis way of selling and stopping the stigma of going to a dealer and getting rushed over with a sales option.

[@TAI-cn2ky]

The lexus is on a different level 🔥🔥🔥

[@just_justin6411]

Bro is in a toxic relationship with Audi Audi: *cheats on Yianni* Yianni: But she can change Audi: *cheats again* Yianni: She's different

[@DillyPK]

I’ll be honest Audi has amazing cars but the dealers customer service is generally from my experience terrible unless you book an appointment in advance with them they don’t rly like walk ins, also you should consider a RS5 in blue with the white seats

[@frederiksteffensen4083]

Hi Yianni. In my experience, from someone who has worked in sales and directly with customers, it is a hard line to walk between greeting customers and not greeting them. Some people really want to be greeted while others want to be left alone. I have had people extremely happy about me greeting them, but also had people absolutely furious I went over to them and greeted them, because they just wanted to be left alone. It is hard to say, but yeah I would always greet someone when they walked in, regardless if they liked it or not. When someone enters "my home" I always say hi and ask if I can help them. So yeah, AUDI might be a bit behind compared to Lexus and Porsche :)

[@Eliddinn]

Audi probably get so many people in saying they are just looking round, like you did, that they just let people have a look round first see if they like anything

[@markramsay6399]

In 2008 I wanted to buy an A5. I went to Reading Audi (Rose Kiln Lane) dressed as I do when not working - scruffy! No one took any notice at all. Even when I finally made contact they did not seem interested in a sale. I was looking to order a new A5 for cash - one of the first in the UK. There were only two models at the time 3.0 TDi and the S5. The TDI was about 48k (fully loaded). I left and went to Slough Audi - dressed the same. Met a chap called Sanjay. What a different experience. Took me as I was, not how I was dressed. He got the sale and car was ordered. My first RS6 also came from Slough Audi via Sanjay. Then things moved on and my latest RS6 was from Reading Audi (relocated and new company) - a much better experience than in 2008. / OK I am not in the league to buy some of your cars Yianni, but a 90k (one year old) RS6 is still a lot of money and I expect / demand absolutely 100% top attention and service. It is a huge amount of money to spend. Mark.

[@ralphkbauer]

A sales person that doesn't know Yianny is not into cars. That's a fact.

[@safye4]

Wow, it's so crazy seeing how Audi dealerships treat you in the U.K. It's the same way in the U.S.! I've been multiple times to Audi dealerships and have had no one come up to me at all.

[@scorpionukk9561]

Even when u enter JD they greet you 🤣

[@kimkimkim8]

You are right, Porsche customer service is second to none. I've only been to the Solihull branch, and i just walked in for a nose, and I was greeted as soon as I stepped through the door. I was given a quick layout of the showroom, offered a drink, and then left to wonder around. The same goes for Tesla and Polstar. Ford, Seat could learn a thing. 👏🏽👏🏽👏🏽👏🏽👏🏽👍🏽😊

[@Rafz90]

I’m a massive Audi fan but i’ve also had MULTIPLE MULTIPLE bad experiences with them to an extent where i had to go through Audi HQ to get a warranty issue sorted with my car. Sales men in Audi Halesowen are some of the worst too. I still drive an Audi only because i love their cars but i now go to private dealers!!

[@GazMoby]

I'm about to go through a warranty issue with Audi. I'm probably going to have to go above the dealerships head to get it sorted. Such a shame they are so difficult to work with.

[@WIPEYOURLENZ]

@@GazMoby Yeah my alternator went 2 weeks out of warranty and they were not interested.

[@notoriouslifestyle]

You're right about Halesowen Audi

[@gherasimtibi]

Audi for u is like that hot girl that u know deep down she doesnt like u. But everytime she even says something remotley nice to u. U fall inlove all over again

[@zeesiiij]

RS3 brand new is a missile of a saloon car, but the LC500 oozes sophisticated baller vibes, Yianni. Get something unique and frankly rare for the road, make it white on white and it be the 3rd coolest ride/daily you have. 😎👍💨

[@alashaut624]

Most Audi dealerships are exactly the same here in France. They will completely ignore you until YOU go look for them!

[@Taken_for_Grant.d]

Yian, the RS3 has literally just gotten a facelift so I'd hold off buying one until the new ones are in stock.

[@robinthebobin6537]

Awesome video as last time, it's great to see your honest experiences with different dealers. But for me, the LC500 still stands out. You've got plenty of flashy show off cars - and that's great! Lambos etc are awesome cars to have. But there's something special about an LC500, they ooze class in a way few other cars do. Incredible road prescence, absolutely beautiful, while not being too showoffy so as to attract negative attention from non car people. Along with the build quality, reliability, and service provided by Lexus. I'd go for that.

[@canonndaleguy3658]

Went to Audi on Scotswood Rd, Newcastle, got totally blanked 2 staff on their phone ,2 more chatting, lost a sale ,Bought a VW instead.

[@MightyCalves]

After your first video in this series my eyes was opened for LC500. Wow, I didn't know how awesome that car is! The second-hand prices here in Norway just creeps up.

[@zerafians8145]

owned an LC for 2 years and modified it quite a bit. I loved it but if you want the feeling of any power, its not the car for you. The 471hp to the crank is just not enough, due to the 4400-4500lbs that it has to pull around. And yeah, I know its an LC (Luxury Coupe). Lexus tunes it, as I describe it to my friends, you can floor it and sip your tea. Currently drive a 24' RS3 and its small but super "zippy"...fun to drive. Id personally go with the porsche or Audi.

[@rj.reliable]

Luxury EXport to the US 😉

[@Aaraa-t2b]

He has a urus, would u rly want more power? I’d personally go lc500 cuz it’s a touch of class, and a rare car as well, but I definitely don’t think he’s getting one more than likely the Audi or Porsche unfortunately

[@zerafians8145]

@@Aaraa-t2b I just look at his cars and think he will want that feeling at some point and its tough to find a torquey powerband with the LC. Even if can do, the trans in 1-3rd gear can be really delayed...unpredictable in some cases.

[@Markyboy699]

And this is the point - just because it's a daily doesn't mean he has to sacrifice 'fun'. The LC doesn't have a great bhp/tonne figure (approx 237) but then it looks and sounds great which muddies the waters. But I'm with the OP, it simply isn't fast enough and the novelty of the supercaresque looks/V8 sound will wane quickly. Given the size of the budget (80k gets you a LOT) Porsche seems the obvious choice because you can have your cake and eat it (meaning it will tick all the boxes, including 'fun'). Hell, given the very nature of a daily and it getting driven the most, one might argue that it needs to be the most fun of all of his cars!

[@neilmoore2963]

A few years back i had the same experience at two seperate Audi dealers myself. I left with the same confusion. Went to both bmw and mercedes and the customer service was a different class. Both greeted on arrival, offered beverages, just what you expect from premium brands.

[@Daytonafox1]

Yianni I worked in retail management for 11 years I've started & owned company's and my number 1 was customer service greeting people and interacting with people inside while working just letting people know your there to help and making relations. I hate sales people jumping on you and sticking with you with the hard sell all the time that's to pushy. But in todays times it's very sad that even in a Greggs there's no hello greeting, no how is your day? Customer service as you and I know it has gone from every region. Some company's have it but it's a rare thing these days and I'm near on 50 now but I still kid myself and expect it but 9/10 times I'm disappointed.

[@yiannimize]

👌🏼

[@NozmulIslam-i1p]

Dianne - Hello Yanni - WOOOOOW EXCELLENT CUSTOMER SERVICE!

[@fozzyhull05]

I recently called into porsche with my 15 year old daughter as she's a big porsche fan, we didn't look like we was seriously looking to buy but sales guy was straight to us to see if we needed any help, I explained she was a fan of porsche and that we was just looking but he still offered us drinks and and further help if we needed it. Was really impressed as was expecting to be kinda looked down at or time wasters/ dreamers

[@jagunz1]

That's good customer service.

[@costasgeorgiou5015]

Come on my guy.... Audi don't need vulture sales folks the car sell themselves bro you drive Audi's 3:29 all the time 😊

[@andrewl8199]

I agree with some of the comments.. I want to be left alone. When I have chosen a car then I would ask for help.. until then leave me alone. What your feeling is entitlement!

[@samdown1914]

Imagine having an ego this fragile 😂

[@yiannimize]

Thanks for watching and being a fan! 😊

[@BookishDadReads]

I don't think it's an ego. When you are spending that level of money you would expect a certain level of service.

[@ColeyDuncan]

Yianni, you savage! Kids of Audi salespeople ain't eating dinner tonight.

[@kaney2011]

Get our Dianne a bonus 😂

[@dlj1285]

We have a Mercedes dealer here, same thing…It’s like it’s part of their approach to treat you like garbage. Went in there with a buddy years ago and saw how he was treated when purchasing a new sports sedan. Turned me off the brand ever since. That experience stayed in my mind. And I know it was not a one-off, as my wife and I gave the dealer a chance for one of our own purchases and same thing…Crazy, but that’s fine…Lots of places to buy nice cars.

[@Eric2x1]

I'm 39, $75,000 biweekly and I'm retired. I'm not boasting but something about this video reminded me of my past!!!💔

[@JaymeLicano]

I'm inspired. Please spill some sugar about the bi-weekly stuff you mentioned.

[@Eric2x1]

I raised 75k and Christina Ann Tucker is to be thanked. I got my self my dream car 🚗 just last weekend, My journey with her started after my best friend came back from New York and saw me suffering in dept then told me about her and how to change my life through her. Christina A. Tucker is the kind of person one needs in his or her life! I got a home, a good wife, and a beautiful daughter. Note: this is not a promotion but me trying to make a point that no matter what happens, always have faith and keep living!!!

[@AdellSpang]

Wow 😱 I know her too Miss Christina Ann Tucker is a remarkable individual who has brought immense positivity and inspiration into my life.

[@AdellSpang]

I started with a miserly $1500. The results have been mind blowing I must say TBH

[@KristynFerratella]

< I know that woman(Christina Ann Tucker) If you were born and raised in new York you'd know too, No doubt she is the one that helped you get where you are!!!!

[@Mrjoboo1]

Absolutely love this series!

[@nahnatsnotme937]

If they’d seen the Urus they’d be on you like a rash😂

[@rj.reliable]

You would be surprised how many don't notice and as an ex car dealer new and used I would ensure I knew what you pulled up in after all you may part ex 😎

[@iloveACID]

Audi are like apple of snobbery brands. Like there doing you a favour especially t wells branch.

[@Harley_Baker]

Love the videos yianni such a genuine guy. I know Audi customer service is bad but I would have the Audi rs6 ❤

[@garethtalbot8950]

You've awesome customer awareness Yanni. It's a lost art, just being nice, welcoming,. I walked into VW dealership last year and 3 people ignored me. When I engaged them one told me he had paper work to finish. The other made us feel like we were bothering him. I was driving vw at time. No more, switched to Toyota over the experience.

[@Boshlemon]

Yianni-“I need a daily smoker which is economical “ proceeds to go look at poursche 911’s

[@yiannimize]

I dont think I said economical did i 😂🤯🤷🏽‍♂️

[@oscartaylor8834]

Audi Chelmsford were awfully rude to us - we came looking at the Q4, empty showroom but no salesman available funnily enough. No offer to unlock the car they had parked outside for us to look at or anything. However, I had gone to Audi in Stratford-Upon-Avon a month prior to look at the A3 and the saleswoman and reception staff were excellent, they went through all the options within my budget, showed me round a couple of cars they had in stock and made me feel important! Whilst I went for a different brand in the end, the service from Stratford was excellent!

[@grecoceltlufc6491]

So you were acknowledged get over yourself man

[@mraidymaddful]

I am guessing Yianni that after that call from the Audi Exec, that particular dealership got a bit of a telling off, and rightly so. Looking forward to the next instalment of this gripping saga, will he get a Porsche; will he get an Audi or will it be the Lexus. Only Yianni knows.............

[@kamilkierski7971]

Please no boring audi. Lexus seems a good option

[@markwilson9061]

You lost some weight Yianni, lookin' well man. 👍👍

[@AM_9924]

Quite surprising. In my experience Audi customer service has generally been quite good. Love their cars but it’s obvious something has changed.

[@lawbird4490]

Yanni pls consider the Mercedes GLE . The car looks incredible despite Mercedes not having the best customer service

[@misterdroneboy8999]

That salesman in Audi was brilliant

[@McÐädi]

These are the kind of videos that the big tubers should be making on a regular basis. To specifically test customer service, etc... with different brands.

[@johnnorthwood]

Premium car dealers are diabolical. We have BMW, Audi, Land Rover Jaguar and Mercedes and they are all the same you experienced at Audi! I even parked my 18 month old Mercedes C200 in front of a jaguar showroom window walked all around the showroom and nobody acknowledged or approached me.

[@davidcook5672]

I'm lucky enough to have just placed an order for a Macan GTS, and the service I got from the first visit up until ordering has been fantastic. What I expected but to actually experience it first hand was great. Big up OPC Colchester and Ian

[@danhall5761]

I’m a salesman at Porsche, honestly I don’t think any brand has customer service as good as ours!

[@funnytoad31]

Everyone knows Yianni is going for Audi at the end... 😅😅😅

[@marioandrei142]

I work as an Amazon driver and I always deliver to Porsche and the amount of respect they giving out its impressive . They be treating me as a buyer which is cool

[@allenstevenson5986]

the audi service techs will be glad to greet you lol

[@senhajie]

I had a similar experience in Denmark-Audi provided no service mindset at all. On the other hand, I received exceptional service from Mercedes, which has made me loyal to their brand

[@fernandoalvarez939]

Yani some people like to be left alone and ask for help when needed. Also if you watch back you said hi first to the Porsche dealer if you stayed quiet there is no telling how the interaction would of gone also they recognise you. Me personally I hate when sales people come and greet me when all I wanna do is see the cars and if I got a question then I don't mind talking to someone.

[@alextz.3979]

In Audi's defense, this is not the standard sales tactic and is something that the brand has been actively working on improving. I have worked in the network development department at the headquarters of the company, and we worked on many projects that are tied with improving the customer experience. On top of that, we tested monthly each dealer through mystery shopping to check the overall standards of each of Audi's dealerships. Sadly not all dealerships are quality-wise where they should be, but I know for a fact that Audi knows about this, and they are trying to improve.

[@puffminister]

Audi RS3 is a pocket rocket. getting gour wheel drive and 400 horsepower for under 80k is literally the best bang for buck.

[@mikeperri354]

LEXUS LC 500! 100% the noise, the interior, n/a v8. Did I mention the noise!? Another video on KZbin that made the owner almost cry its so good.

[@ChrisWillner-t1f]

Absolutely agree. Audi Shrewsbury exactly the same attitude. Don’t deserve any custom whatsoever 🤷🏼‍♂️

[@Jude_a]

Hi Yani 👋 How about checking out below cars too? 1. Mercedes-AMG GLC 43 4MATIC AMG Premium 2. Jaguar F-Type / Other Jaguar SUV 3. Aston Martin DBX (2021,2022) 4. Lexus RX 500H F SPORT

[@WhiteHartMart]

Not isolated - walked into an Audi dealership a few weeks back in the South West - walked around the showroom for 5 minutes or so and then around the used area for another 10 minutes - not a single element of human contact.

[@MAV3RICK404]

How many Audis do people need? Yianni: Yes.

[@Thenguyenbros]

Lexus is PERFECT!!! 🔥🔥🔥

[@Ben_9476]

I absolutely love Audi as a brand, currently looking to get an S3 myself. However, I have experienced the very same experience from 2 different Audi dealers in Yorkshire/Lincolnshire. They seem to have the “customer will approach us” and “the brand will sell itself for us” attitude, which is horrendous for such big brand.

[@ibbytop]

you know what Yianni i think its VAG thing, Up in Leeds and Huddersfield in both VW and Audi dealers are set up the same. All the desk and workers are pushed to the far back or side of the showroom and both brands removed the reception desks completely. The idea is for them that when people do walk in someone from the office notices you and approach you. However with my experience as a current VW customer who comes in to get their car serviced. I found myself waiting 10 mins while staring towards the office hoping someone would acknowledge sometimes.

[@dana5865]

It is not the story about Audi that I expected but another story about himself who has something I don't have. I'm not talking about money but his smile. I wanna smile as he does. 😊

[@zaccyboy1011]

Hi mate, my partner and I just bought an rsq3 sport back-absolutely amazing car, we went to literally more than ten Audi dealerships in and around london and they were all pretty poor. Poole Audi was absolutely incredible compared to the rest, could not recommend them highly enough and if you want that RS3, they had 7 in stock when we went all in the forecourt

[@BlueBearbw]

the RS3 saloon has gotta be a great option because of the 5 cylinder sounding amazing - if you go with an rs6 it’s basically the same engine with a different shape

[@billalnawaz]

Had same experience with Audi, no greeting no nothing for ages. Walked out that very day and bought an XC90 from Volvo down the road.

[@ahmedfarooqui7350]

Loving the new content mate!

[@kaandal7265]

Can corroborate your experience at Audi Whetstone, that customer service definitely extends to people who go there for the first time. Was interested in an A3, went to a different Audi dealership in North London and found the service to be very pushy and one sided, but at Whetstone couldn’t have been better - friendly, understanding, and helpful. I spoke with Patrick there but seems like it extends to the whole team there. Good to see

[@atef1211mw2]

Hey Yianni, you got me all hyped for that Lexus test drive! It’s Tuesday now, and I’ve been refreshing my feed like crazy since Friday. When’s that vid coming, mate? Don’t leave us hanging! 👀

[@James-ns6jm]

One thing I hate at car dealerships is when I am hassled. I don't mind the walk up be asked "Hey how are you doing? Is there anything I can help you with or are you just browsing? Well my name is Yanny so, give me a shout if there's anything you want to ask me." That to me is perfect but often I find they're kinda pushy is I prefer to approach them then be approached.