Why Ford Is Failing And I'll Never Buy Another One - Share Your Stories!

[@StoneyRidgeFarmer]

stoneyridgeshop.com Folks thanks so much for watching today! Please...grab yourself some Stoney Ridge goodies and support the farm/channel and content! It all helps so much....Without you there would be no Stoney Ridge Farm! I appreciate you all so much!

[@saj1995]

You should know who makes the parts that’s why it takes so long it’s from China

[@tim724]

I went through your pain but with Chevy, I am strictly Toyota/Lexus now. these guys are treating me like they actually care and not just dumbass who paid with hard earned money then to Fuck me up. Will never buy another chevy or GM

[@timbobjustthefacts6712]

2016 F-150 but the Sport XL package and the little 2.7. Only issue I've had is the Clock Spring going out in the steering wheel behind that air bag. Around 103K in miles. Sorry you're going through such a horrible time with customer service, inexcusable. Believe all major brands outsource parts. 3.5 is the powerhouse, but I've read the 2.7 is built better. 3.5 gives you the ability to actually tow, while the 2.7 can tow, it's more of a cruiser. My honest opinion, I believe customer support isn't good all across the board with all. It's reflective of all customer support these days. The customer is always right is dead and gone.

[@zbrazdis450]

I'm a full time mechanic. I work on new Fords on a daily basis. The quality and problems that I've encountered on near new, low mileage Ford vehicles would blow your mind. In 20 years working on cars, I've never seen anything like this. America is in for some very dark days ahead.

[@jayr9810]

Same story for GM and Dodge

[@Art-ot2jn]

To much emissions control labor layoffs since the strike

[@roberttassone7676]

Yes we have come a long way since the days of quality is job 1.

[@HiddenAgendas]

@@roberttassone7676 ???? Ford was NEVER known for quality. lol Show me one data which ranked Ford top in quality. It has always been Toyota, Lexus, Acura, Kia, Genesis Honda etc.

[@ro6742]

Society in general is suffering from a Crisis of Competency. It’s because everyone with any brains at all can see what’s happening and said “F this! I’m Out!” and retired early or simplified their life so they could work part time. Only the most delusional are still out there chasing the FAKE dollar. Go Galt! 😎

[@jvsmeds]

Josh, the saddest part of this story is it isn't just Ford. It's many industries. I do HVAC work and so many furnace and ac parts are obsolete it is so disheartening having to tell one of my customers, we can't get parts to fix your equipment anymore you need a new one. Even though it's only 10 years old. Makes me wish we could bring factories back here to manufacture our own parts.

[@albertabluesky]

This is due to the planned obsolesce of consumer goods to keep us trapped in a buying cycle, all to keep the wheels of capitalism running, but not in favour of the consumer!

[@fredwilliams7893]

Your being lied to! Amazon and eBay has everything! I can still find parts for my 10 year old husqvarna ride mower and hvac parts!

[@z71btruck]

@@fredwilliams7893I agree you can find parts but as another HVACR Tech I’m not going to stand behind that part with my 90 day warranty if my distributors won’t either. My labor costs a lot and I still need to pay bills. Some parts can take a day to install would you like to do it for free and eat the price of that part. Then if I were to give them the option and it continues to break because the part sucks that customer could have saved the extra $1500 and just put it towards the new unit. It’s a circle of terror and big manufacturers are to blame.

[@FixItStupid]

@@fredwilliams7893 Been Rip Off On Both eBstupid & Amzastupid

[@fredwilliams7893]

@z71btruck I don't know! But I do know my my condenser started having problems and turns out it was the fan motor then the relay switch. Total cost 200 bucks and that was 3 years ago. New condensers cost 5 ton10 grand! So in my case I saved thousands buying cheap parts instead of a whole new unit !

[@louclawges9069]

My wife and I bought a used Toyota Highlander years ago at a Toyota dealership. After a few years and having it regular serviced for oil changes and such, a few days before my wife had to make a long trip in the dead of summer, the air conditioner had a problem. We called the dealer and he said it was probably just a sensor and to drop it off around lunch time the next day, get something to eat and it will be ready. He said it would probably cost around $275 to fix it. Great, we did just that, got some lunch, came back, and the guy gave us the keys and said, "well, no charge". I asked why and he said that when they pull the part, Toyota said that sensor should have lasted at least to 180k miles, you only have 130k. So parts and labor are free. That sold me for life! There is a Toyota and a Lexus in my garage and it will always stay that way. Do you think Ford, GM, BMW or any other car maker would even think of doing something like that??? NEVER!

[@StoneyRidgeFarmer]

TOYOTA!!! It's going to be my next purchase Im' sure

[@rickys6770]

@@StoneyRidgeFarmer I bet Ford will get even worse because with the wage increases from the UAW strike (which was a good thing) I doubt that money will come out of the CEO's million dollar salary. Ford will find a way to use even cheaper parts and lower quality.

[@Rhinozzzz]

You will never regret it, I had a 2005 4Runner that I sold for $5,000 at 300,000 miles and it was still running strong. I just sold my 2005 Toyota Corolla for $3,800 at 213,000 miles running strong, only oil changes on both vehicles and a new head gasket on the corolla at 180,000 miles!! The sales amount at that high of mileage tells you the high regard these vehicles have. You can't go wrong with a Toyota. They are over engineered.@@StoneyRidgeFarmer

[@andybales7318]

@@rickys6770 always hearing people like you that have zero clue about anything give your .02 🤣

[@Life78775]

My 2012 tacoma has 205000 miles on it and the only major mechanical trouble I've had was an alternator about a month ago. Very very pleased with that truck.

[@rickortiz1461]

I get it. I bought 2020 Ford Ranger used with just 24,000 miles on it. Wt 28, 000 miles I took it to the local Ford dealer in Las Vegas for a shifting problem on the 10 speed TCM transmission. Turns out the mechanic recommended a full trans rebuild! So, one month later, I got my Ranger back, but noticed it was still shifting hard. I was told not to worry as the TCM trans was re-memorizing my driving habits. So again, the trans got real bad at 32,000 miles with hard downshifting. Having said that, the dealer did give me a loaner Ford F-150 for that month, and experienced the same shifting issues with the loaner!! It was then I decided to make that problem go away. I traded it in and replaced my Ford with a 2020 Ram which had 61,000 miles on it. I've had my Ram for one year now with NO PROBLEMS whatsoever! Ford, you've lost my business forever....

[@inezjackson2244]

Thanks for sharing my friend I hope u continue happy trucking

[@RooTs1100]

They do around 3rd gear this is normal

[@BayshoreNY]

That’s happening to my 2022 ford ranger too thanks

[@codis1625]

You got burned. I have a 2019 Ford Ranger with 200k on it and no problems with the 10 speed. Yea it has shifted weird 2-3 x when i change my driving style. Nothing major! I run synthetic oil in it and change when the oil change light comes on. I also has the transmission serviced at 175k miles.

[@oldman-zr2ru]

I've had a few GM vehicles and all were garbage, I will never buy a GM again. My buddy has a 2002 Chevy truck with 300K on it and it does well. I have all Ford trucks and zero problems. It just depends on the particular vehicle in my opinion.

[@barrywegner7779]

I didnt leave Ford. Ford left America.

[@kevmac1230]

It's no longer "Ford Tough" it's,Ford Tough luck.

[@happycommentator6773]

After all the issues with our 2013 Explorer Limited, I am seriously thinking about buying a Toyota 4Runner. SMDH

[@padrescout]

"Left America"? What does that statement mean? Seems they're making F-150s in Kansas City. So I'm assuming you have some sub-textual implications locked in there. I'm assuming because "America" specifically you are also making some assumptions about what it means to be made in America in particular. Wanna fill in those of us that missed the secret club meeting this year?

[@alexmoissiy9471]

@@happycommentator6773 Hi happy, i had ordered a Bronco in 2021. when a Bronco finally showed up at my dealer, i sat in the truck and thought the fit and finish was terrible. i bought a 2021 Toyota 4Runner TRD Off-road. Love it, well made and reliable (made in Japan) I'd suggest getting a 5th generation. I wouldnt buy the new 6th Gen

[@rockscrambler6700]

Ford shit the bed, RIP.

[@Carnage376]

My buddy had an identical problem as you. His ford was at the dealership for repairs after only a few months of purchase. He never got it back after over 2 years. He is now suing Ford

[@the906kid9]

I get made fun off for my 94 F150 , the best part is that I don’t worry about all that electrical issue the new trucks are having off the lot lol

[@StoneyRidgeFarmer]

I have a 95 and it's great!

[@eric-.]

I just a few days ago bought a '94 F-150, specifically because I believe it will be more reliable and exponentially less cost to maintain versus a post 2000 model.

[@robo6863]

Hell i have a 91 only issues i ever have is electrical. 😂

[@mattkrumal239]

I have a 94' F150 long bed XLT, I drive it every day and routinely get compliments on it. Cheap and easy to work on, everything works as designed and just like these fancy 85k trucks it runs, drives and hauls cargo.

[@eric-.]

@@mattkrumal239 "runs, drives, and hauls cargo" it seems like sooo many people have forgotten that THAT is what a truck is for.

[@angielover100]

EX master certified Ford mechanic here, turned wrenches for Ford for 16 years, and left the industry 6 years ago because of poor engineering and even worst technical support for these ridiculously OVERengineered vehicles. Sometime around 2012-2013 is when quality went bad for Ford, and has never gotten better. There are too many examples to list, but for me the never ending recalls that started coming around in 2012’ish finally did me in, and the final straw, was when Ford issued the THIRD door latch recall on the 2015 and newer F150. After having removed the door panels, off the same vehicles, for the third or more time, I knew things weren’t going to get better for Ford, and I took my $30,000 worth of tools, my education, and certifications, and left the business entirely. I’m now working for Honeywell in the Aerospace industry. Oh, and as I continued watching you video and you were showing the “TSB” repair on your vista roof panel mechanism, and immediately started having PTSD flashbacks of performing hundreds of those repairs, because Ford, in their infinite wisdom, decided to install plastic parts that are constantly exposed to sunlight, on their vista and sun roofs. Where are my meds? 🤪🤪

[@bobfranke2347]

Siemens (German) uses only metal replacement parts. But their engineering, tool and die operations almost won a world war. Plastic? Think China 🤮

[@menotyou5065]

You're right about "over-engineered" - why does a working truck need a 10 speed gearbox when 4 gears used get the job done.

[@diadhaire]

@@menotyou5065 Federal Fuel Requirements. You're right- 4 speeds worked

[@ammoalamo6485]

Hasn't it been known for many, many years that sunlight destroys many or most plastics? I just broke an old lawn chair that had been in the Texas sun for 20 years - and it was my fault because I was pushing it with my riding mower and let a leg get in a bind between the mower and the ground, forcing it to break. So if a lawn chair in full sun can last 20 years of intermittent use but full sun exposure, why can't those Ford sunroof parts do as good or better?? Many official brand auto dealers today practice some form of Stealership, in which they cut corners or just fail to do the work the customer paid for. It becomes up to the customer to find an honest auto repair shop that will actually diagnose and fix problems, often in the process discovering that the Stealership simply defrauded their customer to make a few extra unearned dollars. I live 90 miles from the nearest Chrysler Dodge dealer other than the one in my town. But that one has messed up repairs three out of four actual visits, and lied about things, then got mad at me for pointing out where they charged me for work not done. We had three Chryslers, now down to two, soon to be only one. I have mainly been unhappy with their paint which has not held up to the Texas sun anywhere near as well as other brands' paint have held up. At 50k miles and above I got bubbling clear coat on all my Chrysler products. The one I am selling is a great little car, I call it my little Bimmer because it drives and handles so well. But it is supremely ugly due to their paint failing. I'll never sell it for what it is worth as a comfortable, drivable car with 105k miles getting 24mpg and few problems, but since I seldom drive it it is not worth paying insurance on it anymore.

[@angielover100]

@@jaimebond Huh? You’re obviously thinking about GM. Ford didn’t need, or take, a dime.

[@newtonfrazer4096]

As a mechanic for 30plus years I deal with this every day for all makes. It seems like we spend as much time talking and educating customers about poor quality in newer vehicles and lack of support from the manufacturers as we do working on the vehicle.

[@rob_v_nj]

Thats why im still driving my 84 F250 (4.9) 97 / 2000 Expeditions with 2 valve 5.4 all around 200k .

[@waynebaker5720]

​@@rob_v_njyep Same And if that 5.4 or 4.6 ever flatlines I'm just replacing it with a rebuilt or reman with a 5-7 year warranty from Jasper or powertrain

[@bryanleverett2830]

I work on electric forklifts and I bet I spend 51% of my $187 per hour on filling out paper work for liability and customer education.

[@MrLanternland]

@@waynebaker5720 i should have kept my '97 ford f150 5.4 4wd with 332,000 miles. Still ran like new.

[@waynebaker5720]

@@MrLanternland I still see some for sale that are looking to be in decent shape. You might be able to run across a good deal if that's your choice.

[@Jabbernack]

As a former FORD employee at a dealer, I can attest that you are 100% correct. I could not remain there in good conscience.

[@byronharano2391]

👍

[@TermlessHGW]

I was going to say that it vastly depends on the dealer itself since they are basically privately owned. My experience was with Honda though. The one closest to me is absolute garbage. Talking now about service and parts department. So I drive 50 miles one way and honestly couldn't ask for better service. But then again, entirely different brand.

[@rickwhite5206]

Nothing's changed at Ford in 40 years. 1982 I bought a new car from their dealer. Water leaked thru all the windows when it rained. I mean the trunk filled with water. The floor pans where you feet rested front and back seats filled with water till it reached the sills and poured out the bottom of the doors. After many failed attempts to correct this the car became moldy and stinky and mildewy. The engine never ran smooth, lots of banging and surging. The vehicle spent 5 months of it's first year at the dealership, and was vandalized while in their possession. I was forced to hire a lawyer, sue them in court, and successfully got my lawyer fees and vehicle cost back to me. So not surprised at your runaround, I haven't the time to go into other issues with the car, the dealership, Ford motors.. Customer satisfaction not their concern. Them going out out of business, not my concern.

[@sferg9582]

I had a brother in law (R.I.P.) that sold cars for a living at various dealerships and to him, the worst one to sell for was Ford. He literally had to leave there because the owner was forcing him to lie to the customers about the quality and the resale value, bla bla bla. He couldn't do it.

[@midnight347]

​@@rickwhite5206I've had a ton of reliable fords but I work on my own shit and don't depend on dealers. Most dealers suck now and it isn't just Ford.

[@trutrek913]

Rule 1: Never buy any vehicle that has cylinder deactivation. Even if made well, the temperature differential from the unused cylinders causes head gaskets to leak and ruin your engine. Rule 2: Never buy an undersized turbo charged engine, always opt for the larger non-turbo engine if available. Just saved you tens of thousands of dollars.

[@clintonadams8434]

Or tune out the deactivation for $200 (Range device or tune). Not 100% effective at lifter failure prevention, but might just save your engine.

[@akamanonthemoon]

Yes going with a 6cyl Tacoma or 4Runner in the 2023. My 2019 Ford Ranger with Turbo boost has had the transmission go out of it at 69000 miles and they have had it for 6weeks now and don’t plan on getting to it till mid January 2024 at earliest.

[@trutrek913]

@@akamanonthemoonI was thinking of getting the same thing. Sometimes if you special order what you want, it might be an even better deal.

[@trutrek913]

@@clintonadams8434Great for those that want to keep their trucks for a long time.

[@awakentruth1116]

​@@akamanonthemoon Ouch! 😫

[@gabeseibel9877]

I have a 2019 Ford F150 Supercrew. I purchased it used with 41K miles. It currently has 71K miles. It has been dealer-maintained, by the book, for the life of the vehicle. A few months ago the check engine light came on and threw some timing codes. I took it to the dealership, and they said the cam phasers needed to be replaced. $4200. We did the repair. I got the truck back and a few weeks later the shifting started to be erratic. I called the dealership. They said if it wasn't throwing any codes to keep driving it and the same stuff "TCM, blah blah blah, learns your driving habits, factory reset". Finally the check engine came on after some very rough idling and hard shifting. I took it back to the dealership. It took over 2 weeks to get a diagnosis. They told me it was "high oil pressure" and I needed to REPLACE THE ENGINE. I have a very comprehensive third party warranty I purchased and now they have been fighting over it. I have been without my truck for 30 days, no end in sight. The warranty company says they won't cover an engine and we have to find the "cause of failure". And the dealership says they can't help me unless I want to do a complete engine tear-down to find the cause. But the dealership says they do not have the ability to put it back together after they tear it down. So we would just waste 20 hours of diagnosis just to be back at an engine replacement. This Ford F-150 is garbage. I cannot believe what I have done.

[@BigJim-wj4xr]

Wow sorry about your loss. I agree that the late model Ford trucks are junk.

[@electrake2063]

I learned this lesson many years ago. I’ve always found that it cost me less to do my own work to repair things and takes less time if I don’t have to deal with anyone else if I just do it myself. Since age 15 I’ve pretty much done enough work on all of my vehicles and can call myself the best mechanic I know. I have amassed enough tools to tackle almost any job, and when I’m on the road I generally know the issue just by the sound. those are just a few of the benefits of learning to work on your own vehicles. I am now over 50 years old and have my own car lift, and will never own a home without one. Being a mechanic (an engineer actually) and having looked under the hood of Ford pick up trucks, I would never buy one. I have a 2003 Dodge Cummins 1 ton pick up, and that engine has been so easy to work on. You can actually see the engine unlike a Ford! I just changed my water pump and it took less than one hour. Do that in a Ford! I have never bought a warranty on anything in my life. Financially, I am so far ahead it isn’t even funny. Having never bought a warranty in my life has the added benefit of always knowing that I don’t have to wonder if I have one… and ‘where in that damn receipt!’

[@MikeHensley-sc3ns]

Dodge with Cummins are bulletproof .. smart man. Regular doses are junk like ford. They all are except Toyota they aren’t built for failure.. they are built for high mileage.

[@safffff1000]

Bingo, buy good proven older trucks and keep them repaired

[@AmandaHugenkiss2915]

Same here but I still need to get my own lift. I've saved hundreds of thousands over the years doing my own repairs and maintenance on all of our cars and houses. What for others is a crisis, for me is a minor inconvenience to be addressed on a Saturday morning.

[@safffff1000]

@@AmandaHugenkiss2915 Never faced a serious or extensive repair upgrade yet?

[@jimsix9929]

god bless you, I thought I was the only one that thought that way, I have had new cars under warranty and have made handshake deals with the service guys to give me the parts let me do it, I will let your guy inspect it and get the labor time, and yes I also have a 7,000 pound lift, no other way to get things done

[@glencrouch442]

Welcome to the brave new world Josh. Sadly this isn't just a Ford problem, have had similar issues with my dodge 2500. Good customer service is just lip service these days, and is a very rare thing to actually see it anymore. Hope you get your issues all fixed.

[@paulmcdowell7628]

Toyota, at least until they get stupid too!

[@DamBevers]

Of course you did. Dodge never ever produced a good product. A Ford actually looks good next to a Dodge. How long has that company been around, and they still can’t build a reliable drivetrain?

[@dpl2617]

Just curious, is your engine a 6.4 hemi ? Because I'm interested in a 3500 with the gasser and I've been hearing problems...

[@jgmullins1]

All of the big three domestic full size trucks are garbage. It starts with the active fuel management systems (cylinder deactivation) that can cause engine failures right off the lot. Longevity is a thing of the past. Garbage parts and shoddy assembly. Quality is a mess. Toyota or Honda is about all that's left standing and they don't necessarily have a vehicle that fits the needs of all customers. Thankfully, my Dodge Challengers were built in Brampton, Canada which closed in December. My daily drivers are Honda or Toyota.

[@jameswoodall899]

@@paulmcdowell7628 Too late.

[@eddiesheeran5791]

Thank you for sharing the objective truth. I'm 31 with an engineering education & experience, and it is extremely obvious to me that the quality of just about everything we interact with in our lives is on a downward trajectory. Corporate greed & lack of caring for the customers is eroding people's trust & directly/indirectly harming our collective quality of life. We have to turn this around somehow & restore people's desire for quality & authenticity. We've been sliding down a slippery slope for at least the past few decades.

[@mplslawnguy3389]

What kind of quality do you think you're going to get when you farm out production to countries that treat people like slaves. What's the incentive to care? As long as they pump out X-number of parts per day, it doesn't really matter.

[@zski66]

The problem isn't that they cannot make quality vehicles while saving money, that is a good thing. The problem now is they are making very complex vehicles with lots of expensive electronics doing way more than is needed. Expensive finicky parts tend to fail. Stick with the more basic vehicles and your reliability will go up. K.I.S.S. Keep it simple stupid.

[@phillmccracken4219]

He shared a biased opinion. Obviously wasn't maintained properly. Now he's crying about it. End of story.

[@ChristopherJones16]

Coincidentally America has been in a downward spiral ever since the immigration act of 1965 was signed into law. That displaced thousands of our workers with highly unqualified unskilled workers. Worst is the healthcare industry where it’s half immigrants. Malpractice across the table since they give out med degrees to foreigners to meet diversity quotas.

[@joshramsey3099]

@@phillmccracken4219glad someone else sees this peddling crap

[@LeadStarDude]

On that TCM issue, you can pull the relay for it out of the fuse box, wait a few minutes, and then put it back in, and that will reset it without going to the dealership. That will last for months at a time.

[@RebelScumSPPD]

Please explain how to find … what will it be called ?

[@detroitdevo]

I just sold my 2018 Raptor after four replacements of the Cam Phasers as well as the front vacuum lock system for the 4WD which went out 3 times. I traded it up for a 2024 Tundra, and I was super impressed and pleased! I feel you, friend.

[@jitterspec]

2024 tundras having tons of problems. Don't buy a turbo

[@hadtobe4502]

Sorry to hear about all your troubles. As for me, this is the number one reason I will never sell (or give) my unwanted cars to my family members or friends.

[@kenpfeiffer8498]

A breath of fresh air the first 15 pages in this story are blank and we are supposed to believe it's been in a glass house ad and taken care of and so on dealerships are a nightmare from my own experience with ford but he lost me when he bought used be it from the queen of England it he got it brand new and this was his story I get it but his book is missing the beginning of the story when he wasn't around and to just throw the whole company under the bus WOW

[@robertwarner1633]

​@@kenpfeiffer8498 I agree with you 100% on this one. So much we don't know here and just need to take his word on it. I don't know this guy and it's a used 2017 Raptor.

[@kenpfeiffer8498]

@robertwarner1633 I understand he tried to get get the warranty transferred over and didn't play out like he wanted and anyone who bought a new vehicle of the lot and it's stupid to bring down said company you have to wait like everyone else people please go to your local dealer ship glance at the new vehicles then head to the service department get a cup of coffee out of the machine on the table and just listen as you look through brochures when I've sat and waited for my vehicle I was thinking they need a popcorn maker from the stories you over hear but I'm going to tell you what I would do if I bought a raptor find anything that I could jump drive through that was over the bottom of the door buy a pickup for highway miles but buy a raptor and just highway miles the only reason I would have bought was to drive the shit out of it but there are people who buy this stuff as a symbol the ones who think they're shit don't stink

[@rickreese5794]

ford. TURNING DREAMS INTO. NIGHTMARES 🤡🌎

[@carlosbaez7430]

Sir that's why I dont buy used vehicles from a friend or family member. I been buying new ford vehicles over 20 plus years and had no problems with them. Been lucky I guess. Good luck with your problem. NEW is the best way to go.

[@masonh2260]

Similar issue happened with a friend's dodge 2500 bought brand new in 18. The rear transfer case wasn't getting lubricant to the top of the gears and would basically make obnoxious sounds and then freeze up. The engineers determined that replacing the fluid every 3k miles was determined to be the best option. He had the rear end rebuilt 5 times in two years with his truck being out of service for months. He finally after warranty expired replaced the whole rear axel and hasn't had issue since. But nonetheless a 80k dollar truck that is going to be in the shop all the time is not worth it.

[@RelaxantMusicTV]

Is your friend a masochist or idiot? Why would anyone put up with repeated problems like this especially if it were a work related truck? Some people deserve it.

[@SonofHardrada]

Its an absolute shame what they are charging for these trucks with the quality they are putting out, and what choice do you have because all the manufacturers are having problems.

[@medicmike4906]

No vehicle is worth that kind of money .

[@crforfreedom7407]

@@SonofHardrada You couldn't PAY ME to buy a vehicle MFGd within the past 15 years or so. I love Jeeps and I'm currently planning a CJ build from the ground up. It will be a very simple tank that won't require 6 different scanners and an engineering degree to decipher.

[@scrapmanindustries]

At least mopar rebuilt the rear end. I had a 2015 Chevy 3500 that was pissing oil out of the axle where it mated with the differential. I monitored it and before the warrenty ran out I took it in to get fixed, the service guy said we wiped it down with a rag, if it leaks again bring it back. You think I hadn’t been doing that. I had another issue that another Chevy dealer in Pa said they rewired the entire rear end of my truck. They even charged a dealer down in Texas for it. Turns out they didn’t touch a damn thing on it. I still had mud from Texas on all the wiring they claimed to have just replaced brand new. Bunch of con-artists running these dealerships nowadays.

[@Fillup60]

Purchase my dream truck 2021 F250 lariat, pinion seal 11,000 miles a total of six trips back for them to replace the seal as per Ford. The seventh trip they replaced opinion gear at 36,000 miles. It finally stopped leaking sold it at 43,000 miles. Will never buy a Ford again. That was the least of my problems.

[@seanjamesmacleod241]

gee man, this is crazy, and these trucks are super expensive now to top it all of.

[@chadpeterson2289]

shouldn't have take so many trips for sure. however, most brands run the same dana rear ends that ford does. probably be difficult to get something in a larger rig that does't have that same differential.

[@blake63120]

The last bad experience I had at a dealership was for my wife’s Subaru. I took it up because it had an emissions fault and was supposed to be under warranty. Turns out it wasn’t under warranty due to rodent damage. They wanted like $1500 to put a whole new wiring harness in. I said show me the damage. A rat had chewed two wires in two. I butt spliced them back together. Took 5 minutes but you know they were taking advantage of customers. Reliable Subaru Springfield, Mo

[@louismoore4376]

They get kickback for screwing customers

[@LayzeeGiant]

It’s sad that so many vehicles get a bad rap because of shady stealerships ripping people off.

[@ivanbonderov618]

My girlfriend purchased a 2022 Forester from Reliable Subaru Springfield MO. The hands down worst dealership experience ever. The salesman messed up the paperwork multiple times and each time we had to drive one and a half hours from FLW to correct the mistake.

[@wysetech2000]

And if they cobbled up the job like you did, charged you, and it failed 2 weeks later you would be pissed because they didn't repair it right.

[@JennandChad19]

soy based wire insulation = rodent breakfast, lunch and dinner. peppermint oil is your friend. Seen it many times. dealers will not splice a wire.

[@mcmillan1963]

As a mechanic for over 48 years and a truck junkie for 60. I saw the writing in the wall when Ford introduced this 3.5 twin turbo as a truck engine. It was a quick fix to meet regulations. Small underpowered displacement, so you put twin turbos on it as cheap power adder. Knowing there's already cam phaser and oiling issues. The Raptor should have only had the 5.0 coyote option. Sorry about your issues, but like the comments mention it's industry wide.

[@paulhunter9613]

A coyote with high oil consumption, the cold start death rattle, MDS, and a multitude of other problems. Not ever gonna be in a truck I own

[@carlbrutananadilewski8395]

Nothing is wrong with turbos. Americans in general just make low quality, disposable sht that's built with planned obsolescence in mind. They can't even make a reliable NA engine, let alone FI. Europeans and Japanese vehicles have no issues with using forced air.

[@bryanw9425]

Funny because the 2.7 probably been one of the better engines with less problems

[@GlycerinZ]

A friend has a 2nd gen Fusion and had an issue with the cam phaser

[@BrickMudge]

The 3.5 isn't what it's cracked up to be, but it's no less reliable than a V8. The 2.7 "nano" on the other hand, is probably Ford's best engine, most reliable too. In my opinion, if an F-150 w/ a 2.7 isn't powerful enough to haul or tow whatever you need, you should be looking for an F-250 w/ a diesel. I'm just say'n.....

[@comeasyouare4545]

It's not just Ford. Most new models no matter what brand are having supply problems. And your uncle seems to have sold you, his problem. But you're right about one thing. Older models without all the whistles, and bells were a lot more reliable.

[@chrisspear3551]

Simplicity is truly the key to longevity 100%

[@padrescout]

@@chrisspear3551 If that is true - How do you explain something like all the early Lexus sedans still tooling around? Those were posh luxury machines with all the bells and whistles. Or take Ural motorcycles - they're two tires and a spring on a 70 year old air-cooled engine design, you couldn't build a simpler motorcycle if you tried. Those Urals break *constantly* - like... it's a running joke at this point. Are we certain that maybe attention to detail and consistent application of quality assurance standards isn't a better idea?

[@patrickesteban6698]

Hi Josh, any update on your Raptor?

[@bradbowles1153]

Another thing for I have noticed with newer vehicles is the use of LED taillights. When they burn out you replace the whole assembly not a $3.00 bulb.

[@neilschlemeel5751]

They're way too bright as well

[@ross7684]

Hundreds of dollars for the assembly, also!

[@josephlegacy4879]

Makes me appreciate my old 2004 Toyota Tundra. Dead simple truck, over 350k miles, and still running strong.

[@dougmedeiros8862]

I have put 100’s of thousands on my Toyota’s I was a tech at AAA shops I saw the most trouble free miles on Toyota’s than any other car or trucks

[@clauderivet5180]

Toyota is the only one left. However, the new Tundra no longer comes with the 5.7L it's the 3.5 twin turbo and lotsa recalls on new/newer vehicles. Now North America wants to phase out gas engine to only have more pollution mining minerals for EV auto batteries and to power all of this. I'm gonna build a long box 4×4 diesel/bio diesel 3/4 ton van. F**k the Government

[@Vince-m2m]

Toyota is the only decent vehicle manufacturer out there

[@andrewinaustintx]

I'm with you. After watching videos like this one, I really appreciate the older build of my 2005 Tundra.

[@davidmiracle7946]

Ex use employee. Don't buy any American automotive companies vehicles...

[@robertmontalvo597]

I've been in the automotive industry for over 10 years now and I can tell you that this problem is across the board with all manufacturers

[@robertgoodrich8953]

Not Toyota or Lexus! I have had nothing but these manufacturers products for 25 years. The 2019 Mustang Bullitt was a good vehicle when new. But I’ve had more problems with the Mustang than all the Toyota products combined over 25 years. And on the rare occasion I need work done the Toyota dealer is prompt, friendly and quick. After my Mustang gets repaired AGAIN, I am selling it and getting a Toyota Supra. I also have a 2022 Ram Power Wagon. I’ve only had it about 8 months, but it has only required oil changes, which my Ram dealer handles promptly and appropriately. It isFord that is the problem, with Bradley Ford in Lake Havasu City, AZ being an additional problem for an unreliable vehicle. Last time it was in the shop they kept it for two months while refusing me a loaner car. No more Fords, and no more service at Bradley until I get rid of the POS they sold me!

[@Dansk55]

Then why was I able to get OEM struts on my 2003 Lexus RX300? 20+ year old parts STILL available...

[@LJK69187]

Agreed, I have a Chevy and the transmission didn’t even make it 100k miles!

[@your_royal_highness]

@@robertgoodrich8953isn’t the Supra mostly BMW? But i agree with Toyota except i hated driving my 2023 Lexus .NX350. Great tech etc but joyless to drive. So i went and got a new SQ5. Plan to keep to 75k miles or so. Actually the tech in many respects is not as good but it is such a nice car to drive. Quieter than the Lexus and even a Q5 would have be much better in terms of acceleration handling etc.

[@OtisFlint]

@@robertgoodrich8953 Lol, Toyota people are such clowns. Yes, Toyota has the same types of issues. So does GM, so does Ram.

[@fernandoboero1852]

I’m a mechanical engineer working for last 43 years. The problem is a lack of engineers with fabrication/hands on experience. We have a lot of of computer based analysts who don’t how things work. They all want to be Oppenheimers & don’t want to get their hands dirty.

[@414s4]

I think ford just isn’t attracting good engineering talent. The best talent out of school is going to Tesla, not ford.

[@madmaxxx69]

It's on purpose guys hello ​@@414s4

[@SupraSav]

DING DING DING! THIS IS SO RIGHT. I work in the nuclear industry for BWXT. It's the same deal. A bunch of hotshots who have a piece of paper and think they can conquer the world with a computer program some formulas and ZERO real world experience. Compound that with RAMPANT nepotism and the professions are turning into a complete shitshow.

[@jamesburns2232]

My friend is an engineer and he's all about AI. He said: "With AI, I can work from anywhere!" I asked him if AI could help me replace the 50 gallon water heater in my basement? He looked at it, looked at me, and said: "NO! You will need a plumber for that!" 😅🤣😂🤑😒🙄😳🤡💩

[@notchagrandpa8875]

In my personal opinion ford knew how to build a strong dependable truck back in the 1990’s but somewhere along the way they discovered how to build vehicles that last just long enough to pay them off before major problems start to appear and it’s an endless cycle of diagnose and repair thereafter.

[@deerock7]

I own a 2023 F150 Platinum, which is a great-looking truck with an interior I really like. However, I've encountered numerous problems while driving around the country writing for a cattle ranching magazine. The transmission broke, leaving me without the truck for over 100 days. The sunroof glass exploded on the freeway due to thermal change, showering me with glass while driving. Ford denied the claim, saying, "We don't cover glass," so I had to use my auto insurance, which raised my rates. A Ford-approved collision center took over three weeks to fix it and had to redo the repairs, leaving me with a tiny loaner car for another two weeks. The constant hybrid transition issues caused another transmission failure, adding to the over 100 days without my truck. On top of that, the moving vents in front of the radiator broke, and they wanted $1100 for repairs, which I refused. They say something hit them but there's no damage seen, other than they simply fell out of their mounts due to a few potholes I'm sure. I'm still without the truck, waiting for a new transmission. I've started the buyback process because I'm over it. I love the Azul Grey look, and I added bigger tires and leveled it, but it’s useless if it's always breaking down. I own a ranching magazine called American Beef Producer, so I'm visiting ranches around the country most of the year and can’t afford to be stuck with a constantly unreliable truck. 😔

[@billmiddleton1235]

Trusting any warranty, service or business in the current climate is unadvisable. Thanks for confirming what I already knew, I'm sorry for your situation

[@stevesaffer9884]

My friend had a Chevy truck n they replaced the ac compressor free of charge 200 miles after the warranty expired

[@ahastar1141]

My dad always told me, buy the simplest tuck you can stand. Modern American trucks are no longer trucks (durable work vehicles), but glorified luxury vehicles and the amount of issues they have reflects that. The irony is that Toyota seems to be the brand that best understands the expectations of truck owners from a service and reliability stand point. Owners want a reliable capable truck, and straight forward honest customer service when things go wrong. I think American truck companies are about a generation away from being in really really bad shape, and we're already starting to see the cracks.

[@TIJoe-te9qu]

Even more ironically, Nissan seems even more in tune, offering only N/A v8 power in the Titan and not all these complex twin turbo stressed engines, and generally great Japanese durability. Now they are gonna stop making it because of misplaced big 3 brand loyalty.

[@jayflo714]

My Nissan frontier has basic hard plastic and simple buttons inside. No frills, no gadgets and I love that.

[@TIJoe-te9qu]

@@jayflo714 👍 My Nissan Hardbody is very basic. Only a carburetor truck would be more simple. I like it more each year as I see these guys paying 80k for a rig that lives in the repair shop. One payment of $2500, 29 years ago. It's shocking that Nissan can't sell the Titan with their good truck reputation. I guess the big pickup boys want to pay to share misery stories about their favorite American brands.

[@TIJoe-te9qu]

@@jayflo714 it's funny, but these guys who gripe about hard plastic would have never made it in my dad's generation. A Custom Cab Ford meant a metal interior with a heater, AM radio, and sun visors on BOTH sides! That was deluxe. Now a Toyota Tacoma needs a POWER tailgate? Really wish my father would have saved that old 1964 F 100 for me, instead of selling it to someone who destroyed it.

[@larryburton1489]

Thank you bro. For sharing I hear you loud and clear 😢

[@dukebeach1]

Josh, man, I feel your pain. This is becoming so common from the Big Three, and particularly Ford. One way consumers can determine whether or not they are getting a good product, is to listen in on the quarterly investment calls with stock analyst. This is where publicly traded companies like Ford have to detail their performance and basically “pull back the curtains” on any anomalies on the balance sheet. For the last several years, CEO Jim Farley has had his team set aside 100’s of millions of dollars for “warranty and quality” expenditures. I believe in the October quarterly that number was over $1B. So to its shareholders, Ford is admitting they can no longer build a trouble free product. The fact that this number has been building every quarter for years is the best indicator that the consumer has of a systemic quality problem within. All companies set aside expenditures for warranty, that’s normal. Stuff sometimes goes wrong. The “tell” is whether or not that number builds over time. Marketing is all BS. It’s the analyst calls where they must come clean or they violate SEC regulations and can end up in serious hot water. Best of luck resolving the issue.

[@ClockworksOfGL]

That’s what happens when bean counters run a company. I’m sure a bunch of engineers cry foul whenever a bad part is discovered, but Ford ships it anyways. They did exactly this with the PowerShift transmission, which never worked right and the company knew it all along.

[@paulcoonce2493]

All of the big three are like that these days. Schedule driven results for dollars takes precedence over quality. I was in the industry and your point is well taken. The upper management want's their bonuses and they don't seem to care what happens after that.

[@10bears]

Thank you so much for making this video. I was literally going to buy a Ford truck in a few days you just completely changed my mind I will pass your video to all of my truck buddies. Again thank you

[@BeverleyGoodlet]

Josh, I purchased the 2020 F-350 Tremor Diesel. At 29,000 km the air intake system plugged up with snow and ice, the result was damage to the turbo and engine. Truck went into local dealer for assessment, 30 days later finally got word back that it would not be covered on warranty because it was a result of “road conditions”. Up here in Canada we have a road condition called winter, when it snows the blowing snow actually forces its way into the air box which is located right behind the grill. Final after 4 months, I paid to get the turbo fixed myself, within a week I traded the truck in on a brand new Duramax… I will never buy a cord product again. Ford Canada was absolutely useless in backing up any warranty claim.

[@kpmmsupervision1297]

Sorry to read what happened to you sir.

[@gregorylyon1004]

You said that you bought a junk 6.7 powerJOKE Diesel??? That's what I thought. But I don't know if the Dirtymax is much better. But I don't hear near as many warranty issues as Ford

[@wattyd6867]

I did the exact same thing dumped the Ford and bought a Duramax.

[@ignatiusduggan9831]

Sorry to hear about all your trouble and thank you for sharing. My family has a long employment history with this company since the beginning, it’s really disappointing this is happening.

[@FredyRivera-m8q]

I found your videos while looking for honest reviews on used trucks. I watched the video of when you first got the truck and it was very informative and honest. After the video ended, this video popped up and it provided me with the review I've been looking for. Although reviews are often informative, they do not provide what you just gave us, a review of the customer experience with the manufacturer. Thank you and I am sorry for the experience you went through. I do hope it gets resolved on your favor without additional headaches.

[@toyotacorollaaltis8613]

Remember this if theres water in the radiator its a no go and also look up what colour coolant is supposed to be in whatever car you are thinking of buying if it doesn't match once again don't buy it those are just 2 clues the owner didn't care for the vehicle and it will have issues later

[@rogeliogaribay6319]

I feel you brother, I went through that headache recently with my brand new, zero miles f150 with 3.5 V6. I had it for about six months before it broke down on me and was at a Ford dealer for repairs for over a month with no loaner vehicle offered to me until 3 weeks into the problem and not before I called corporate. I thankfully was able to return the vehicle to Ford and recieved most of my money back because I thankfully heard of the Lemon Law. Good luck, and I won't go back to Ford either.

[@dalegnodle]

He has a lemon for sure. It happens, and that's why there are laws to protect us from them.

[@joepat2788]

One of the reasons I left a Ford dealership was because one of my customers had a similar experience, His F150, actually his company"s, had an issue with I believe the timing chain that took a couple of weeks to resolve. I argued with the manager to at least give the guy one of the used trucks on the lot for a loaner. They refused. They lost a customer that potentially could have led to much more business.

[@roblatour8696]

So sad. What happened to ford? My 2012 f150 5.0,6 speed auto finally died. Transmission went ar 662000km. All original. I went with a silverado but I'm not happy. Almost wish I had gone with a Japanese truck.

[@googleuser1686]

Honda OEM thermostat

[@johnbianchi5152]

Ford makes a good V 6 4.0 but any V6 is not good for a heavy vehicle, even the 4.0.

[@SevenFortyOne]

I've never been a Ford fan and am not defending them....but...this is how the world works now with EVRYTHING. Even when an issue like this is brought to public attention this stuff continues to happen because people have no choice but to continue buying these products with substandard quality. Cars, appliances, tools, furniture....its all like this now and it sucks.

[@carlbrutananadilewski8395]

It's worked this way since the 40s. We've always had planned obsolescence as soon as credit to purchase became a thing. Gotta keep everyone in a perpetual debt hole and buying new sht every 3-4 years.

[@LibsRDumbarses]

Completely not true.

[@LibsRDumbarses]

You always have a choice. Plenty of vehicles to choose from. Same for most other things

[@willb3018]

So true. So sad.

[@alexiscamacho264]

Thanks for the video. You make me made my decision about going to another company for my next truck. Ford should study what happen to KTM and customer reacted accordingly. Thank again.

[@StoneyRidgeFarmer]

buy used low mile early 2000s pickups....stay out of debt my friend!

[@Dakavajo]

Your story drives home the simple truth that the American work force is failing across the board. Every industry in America is having similar issues. We major on packing our products full of high tech gizmos and forget all about quality build and durability. I have thought for a few years about buying a new truck, but every time I start shopping for one I get scared off by these very issues. So, I will keep driving my 2004 Ram 1500 work truck. I might do some upgrades to it. But it is mechanically simple and very dependable. I've never had a problem with it beyond normal wear and tear issues. Of course, parts availability might be an issue at some point. But so far it hasn't been. I hope you find a resolution for your Ford Raptor issues.

[@JS-nd1po]

I think it’s planned obsolescence. They purposefully do it for money. It’s sad state we are in.

[@neilduncan8657]

I make good money....but choose older vehicles I can fix them myself.....no "gizmo's" or touch screen.....I just need a Aux cable to Connect to older 4 speaker stereo....no other advanced tech desired

[@artiglesias9317]

Exactly I keep my 1994 F-250 running, which I bought new.

[@IamCaleum]

The issue is that Ford, GM, and Stellantis are more worried about share holders and stock prices than anything else and the more stuff they can jam onto a truck, the higher it will cost, and the more profit they get per vehicle. The "big 3" look to make their money NOT on the original purchase, but on all of the repair work and parts you will need to buy over and over and over to keep it running. Remember, many companies now build cars and trucks "for life", but that "for life" is only the length of the warranty and NOT 10 or 15 years, its now 3 years/36000 and after that they don't care. It is sad, Ford used to be so good.

[@rossetti1313]

profit profit profit its what drives everything

[@erniesautomotiveperformanc9252]

I am a professional automotive technician and a shop owner. What you’re describing is basically the new reality. I see it all the time on all product lines. Ford is definitely right up there as one of the worst though.

[@En1337Rich]

HOw are those 3.0 GM diesels? found in the Sierra

[@heatherfitzgerald9244]

The 3.0 diesel’s are 💯 pure crap! Back in August 2023 I bought a new GMC SIERRA AT4 truck $80k with the 3.0 diesel, and after 10 days of ownership the DEF system went out and I was stranded on the side of the highway for two hours waiting on AAA to show up. GM told me that I would have to wait 3 months for the parts to fix the truck, and I told them I wasn’t waiting and that I would call an investigative news reporter and report the issue. Then all of the sudden the GM dealership where I bought it had claimed to have fixed the problem and I got my truck back. Three weeks later I was hauling my 22 Ft Carolina skiff boat with this vehicle and the diesel engine caught on fire while on the highway. The cause of the problem was a bad DEF sensor that wasn’t sending DEF fluid to the engine. At least this is what I was told by the service manager. I called GM, called an attorney etc. 7 days later GM refunded me the full purchase price of that vehicle. There have been many issues with the 3.0 diesel trucks from GM and yet GM still refuses to issue a formal recall. I also own a 2023 C8 Corvette, and have no issues. I currently have a 23 Tahoe, so far no real issues. But however, I’m hearing from other Tahoe owners that they are having issues with their vehicles. I feel that all American vehicles now are taking a serious nose dive in overall quality.

[@En1337Rich]

@@heatherfitzgerald9244 thanks for the story.

[@lancelotlink3907]

FORD - Fix Or Repair Daily

[@BigBirdBiking]

​@lancelotlink3907 No longer a true statement. Can't fix or repair daily when it's in the shop for weeks at a time. Nothing like making payments on a truck that cost almost as much as my first house that Well sits there just like the house

[@Pete-p6p]

I feel your pain, I'm going through much of the same with my $74,000 F-150 Tremor, nothing but problems with this truck. It's been into the dealer twice and told it was fixed just to find out it wasn't. It's going in for a third time and if every issue is not fixed I will be calling ford and possibly filing for the lemon law. It's a 2022 with 47,000 miles now but baught it new with 3 miles on it. I've had 4 F-150 trucks and Ford's all of my life, I'm 58. This will be the last Ford product I buy. As for the loaner vehicle, the first time they did rent me a car (not a truck) the second time they loaned me a truck with about 100 miles on it and it had a seriously bad vibration but I drove it anyway. I have been told when I take it in again there will be no loaner vehicle so I'm expected to walk, borrow a vehicle, ride one of my motorcycles or rent. Completely lost my future buisiness and trust. Oh they did say they would give me a ride home if I live within 20 miles, guess what, I live 25 miles away, guess they will stop at the 20 mile mark and just drop me at the side of the road.

[@jsl5570]

After I retired we were planning to travel in our motorhome and I needed a tow vehicle. I had a 1999 Tacoma Prerunner V6 with about 144k miles. The problem was that it couldn't be flat towed, so I got a new 2017 F-150 XLT 4x4 V8 because they can be flat towed. It has under 30k on the odometer, plus 2 trips being towed from CA to the east coast & back. I bought a 100k, 7 year extended warranty that expired in May 2024. In October 2024 we went to Oregon and ran into some rain. It started throwing codes. Advance Trac, Hill Assist, ABS, Check Engine, etc. They would clear with the OK button. Now they won't, and many more codes and errors. A mechanic scanned it and it showed that the SCCM (clockspring) was bad so he replaced it. Then the gauges temporarily went black along with the dash lights, the power steering only partially works, the steering wheel buttons don't work, the wipers only work at high speed, 911 assist not available announcement, etc. Scanning shows U codes and modules don't communicate. I think that it might be the Body Control Module. It looks like Ford can't build a truck that can be reliable for 30k miles of driving, and still under 45k if you included the miles that it was towed. I'm taking it back to the mechanic on Dec 30 & we'll try scanning all of the modules and update the firmware as needed. I'll call Ford HQ & file a complaint. The local dealer here is a bad joke. I took it there for the door latch recall & they did their multi-point checklist. They listed the tire pressures at 35 PSI. I knew that was BS because I had a slow leak. They ranged from 28-37 PSI. The "service" department was too lazy to even look at the display and lied about checking the pressure. Jim Burke Ford has a very well deserved reputation as a lousy dealer. I wish that I still had my trouble free Tacoma instead of a Ford F-150 pile of crap. Ford's motto needs to be changed to "Quality is job NONE."

[@matthewholzmueller6292]

Before the internet car companies could screw a customer with a lemon and lose one customer, now we all can share our stories, SHAME ON FORD! I hope he gets this straight.

[@bobbipson8906]

While traveling through Southern Illinois with my family, we saw a car sitting on the street (across from a used car dealer). It had lemons stuck all over it, and the guy held a sign saying 'Come see my lemon'. We ate lunch and when we came back out to continue our trip, the car was in the car dealer's lot with the hood open. It doesn't take the internet every time!

[@ubeuonly]

Ford is very aware of this and they're doing damage control by intervening conversations on social media and spending millions of dollars to try to get negative things removed from the internet

[@jimdavis6833]

Nothing beats advertising. Many years back I had a friend that bought a brand new Chrysler New Yorker. It spent most of the first year in the shop, He kept returning it for the same things over and over. At 18 months old, it was still f**ked up, and the dealer wouldn't do anythng. He still had his old car because of the unreliability of the new one. Where he lived, there was legal parallel parking in front of the dealer available 24/7. He parked the New Yorker there and painted lemons all over it. They called the cops, but the cops told them it was legally parked and there was nothing they could do. It sat there for over 2 months. The dealer finally gave in and gave him a brand new one just to get him to move it.

[@enzoh7763]

More than 20 yrs ago , Our mercury villager was in & out of Ford shop . They fix , we drive , we return , They fix , After the 5th, A young apprentice was risking his job, Come out afterward , And told me, There's no need to return for service, We just spray , clean wipe, the exygen sensor , and you're paying too much for a 10 min clean job. He suggested , buy a used sensor, it could last better than the faulty sensor we got there. We did , drive 3 more yrs, and retire her as spare for occasional use. Lesson learned , Dealership service shop are CASH COW, and FORD motor didn't even response to my complaint of this practice . Both Ford & dealership 23:05 lost my business forever

[@midnight347]

​@@enzoh7763this is likely true I don't use them for anything I do my own work and own research when something is wrong I'm an enthusiast who mods cars to go faster. Relying on the dealer to fix stuff for you isn't smart and this is proof of what I already believed. I think this happens far more than some wanna admit. Using dealers for maintenence and to fix things isn't a good idea imo and could be the majority of people's issues. I have a 2016 fiesta st 1.6 ecoboost since new it's dead reliable at 120k I've always maintained it though and I do my own work never rely on dealers for anything. Mine is modified making 60% more hp than stock has been since 40k and tuned since 2800 miles. Now see l beat it alot but don't beat it cold and always maintain it properly. Having a basic understanding of how vehicles works helps alot actually. Too many are clueless and have to rely on terrible modern dealers it's no wonder people have issues. Many don't have basic understanding of how they work and skip out on maintenence.

[@jimmyjimjims7483]

I'm an ASE tech in TX for a large company who buys dozens of these (and many other vehicles) every week and the sheer amount of Ford products (and also Chrysler) that come in at 90k miles with slipping or failed transmissions, rattling timing chains, BCM failures, bad heads, blown motor mounts, leaking oil etc absolutely blows my mind. Its mostly the domestic vehicles that are junkers, we get a good amount of Toyotas in at 150k with little to no issues at all. And these aren't heavily abused either, just driven like you would a car but they're not holding up

[@rodneywise6413]

The fact is that these companies are building what they consider “disposable” products. Not meant to last OR be repaired anymore. They expect the consumer to simply fork over another house payment all over again.

[@duanedragon2]

Can I come work with you for a day?

[@fredwilliams7893]

I have learned out of experience. Best half ton pick up by far is a Tundra! My 13 has been very reliable at 110k miles! No issues domestics make good preformance cars. Chargers challengers camaros. And mustangs! When it comes to trucks? Pure garbage

[@bruceh.1281]

Ford is not the same company of yesteryear they’ve become a company of screwing customers for pure profit,now things are turning on them big time and thank God people are waking up to it and many other things.I had a beautiful 2019 King Ranch crew cab F-150 and had the same issues and all before 30,000 miles I actually drove loaner trucks more than I did mine,stuck exhaust valve before first oil change,cam phasers replacement before 2nd oil change and the whole time transmission was rough shifting and then again cam phasers replacement before the 3rd oil change finally Fraud Motor Company decided to put in a Re-manufactured motor and offered me 10k and another 100k warranty or try the New Re-manufactured motor and if I wasn’t satisfied with it they will buy it back so finally I though I was gonna start loving my truck so I drove for about 2 weeks and low and behold the famous rattle at start up was starting on my re-manufactured motor.we called Fraud back and started the buy back procedure and received All of our money back and they lost not just my business forever but my friends and families business,so needless to say Fraud motor company deserves to suffer a little until they can absolutely prove that they can make a product that can last and at a better value.P.S. This year 2023 I went and bought a Nice Ram Crew Cab Laramie with the Hemi and am I am absolutely loving it.Dont waste time with Ford unless you like stress and a life of aggravation.All this said with sadness because I’ve been a Ford customer and fan for over 40 years.

[@MrZarono]

Tundra is a domestic truck. Designed and made in USA. 110k miles is hardly any at all. Tundras have issues like any other vehicle, but are very expensive to fix. @@fredwilliams7893

[@jeffreyblanton9877]

I had a similar issue earlier this year with car repairs and I determined that the cars are so complicated that this is the new normal. I spent my whole life driving used vehicles and paying for repairs. This worked well for a very long time but I found out the hard way that the cost of repairs and finding a reputable mechanic is few and far between. My recommendation is to buy new and when the warranty expires it’s time to sell. If you want to keep it longer make sure you purchase the extended warranty at the time of purchase. I would also only consider Toyota if I needed a 1/2 ton truck.

[@joewolfe642]

its the Big 3 - Ford is junk now. If Toyota isn't making it - i am not buying it was thinking of getting another 3/4 ton - but i am glad I didn't buy more junk.

[@larsch6529]

You think new vehicles, cars/trucks, are complicated? Watch a few John Deere tractor videos. They are complicated and very expensive. I wonder why corn, beans, potatoes are not $100.00 a pound.

[@RichSterrett-ny6ty]

I have a 2010 F250 and will not go any newer. Runs great, no issues. Has a 6.8 liter Triton V10. Thirsty but trusty. Good luck.

[@lightningdriver81]

Bought a new Tacoma in 2015. Aside from regular oil changes and routine maintenance (and little of that is required) I’ve had absolutely NO issues. Ultra reliable, I could take it across the country today with utmost confidence.

[@donniecreasey7722]

Smart man

[@BOSS-xy8op]

Very Wise Choice!! Toyota Reliability!!

[@Erskinegc]

That’s why I’m not gonna replace my 2006 land Crusier for a truck, bc nothing seem dependable any more

[@BigCountry1]

thats you lol my uncle bought anew 1 the motor started rattling a week later and locked up ALL brands have there issues no matter what sucks but happens and in this cause he bought a used raptor with 7k that already had major engine work should have said pass from the start

[@keithdavis3411]

My taco is great 2

[@manfredstrappen7491]

What’s funny is that everyone used to trash the 2nd gen’ Tundra for being too old school. Not enough gadgets, not enough gears, etc. They work though.

[@sd906238]

All of that fancy flashy stuff is just more junk to break.

[@jakeparry6172]

How long has Toyota had that 2” long digital clock in the dash? It just works I guess…they must be proud of it. It…just…works.

[@cambo1200]

I daily a 2006 Tundra with 260k on it, still drives great. Keep up with maintenance and it’s darn near indestructible.

[@davidbardsley7652]

@@cambo1200 that can be said about almost everything!

[@gmusiclarsen1163]

Hmm, let me get this straight now- the truck was made by...ah yes..Ford Motor Company😂My fomoco had the cam phasers changed at 50000 miles🎉

[@mcdradus]

thank you for this one, I bought a 2009 f150 with 40k miles every time I took it into the dealer for service it was between 700 to 1000 bucks for so called "needed repairs" computer, charging system, head gasket on and on it was never ending I traded it in the same year I bought it for a new Toyota tacoma 275K miles later still running strong. never another ford or chevy product for me!

[@feoxorus]

Add Dodge to your list. And if you need an HD truck just go buy an old Deuce and have it rebuilt.

[@ambientmethod]

moving forward, what full size truck would you recommend? I ask, because I've been looking at purchasing an 2015-2017 5.0 4x4 f150 within the next few months.... Now, I'm strongly reconsidering.

[@StoneyRidgeFarmer]

Here's the truck I recommend, any truck that's had a proven track record of reliability. I hear good things about the 5.0 coyote with the 6speed....and I'm really a huge fan of a low mile early 2000s Silverado 5.3 Those trucks are known for well over 300k miles. Cummins dodge, or OBS ford....just depends on what you're trying to do. My good friend loves his raptor 6.4 but man it drinks the fuel

[@isaeagle4031]

Every Ford product I've had over the last 20+ years has been problematic. From engines that just went at 120k miles (meticulous maintenance) to transmission failures at 10k. Never again.

[@MikeHensley-sc3ns]

I can’t say that knock kn wood .. never mind I won’t but have one with over 300k miles… mileages stoped long ago so maybe 4 to 500k.

[@mr.wilson8340]

If they are that bad why did you continue to buy them for 20 years? You put your foot in your mouth dude.

[@isaeagle4031]

Didn't mean to imply that I've bought them continuously for 20 years. I've bought a few Fords over that time. An F150, a Sable, and a Ranger.

[@dennisdowning3851]

My last F150 had the simple 302 v-8 1995. I put 508,000 miles on it. Never ever even had the valve covers off. Original water pump. Ran great. The new over complicated trucks today, forget it! Money pits, hell my first house was only $73,000 dollars.

[@racerx2580]

Great post.

[@thomassherry2672]

I own a 1994 F150xlt 4x4 with the 302. And I have 121,000 on the odometer. Only major work done was a transmission rebuild. I'll never sell that truck.

[@thomassherry2672]

also, my daily (work) driver is a 2016 F150 XLT crew cab, 4X4. 130000 miles on it, not a single issue with it ever. On the third set of tires, original brakes and rotors. 3.5L 6 speed. Flawless. I bought it in 2017 with 15K on the odometer. I may take that truck with me when I retire.

[@Bryan-Hensley]

I get 600,000 plus miles out of the small block Chevy vans. They stopped making the SB about 2002. I still try to find pre 2003 vans. The 302 and 351w was good Ford engines. Some of their engines were completely garbage though, like the 351c.

[@maddmaxx6730]

The Toyota Tundra is built in Texas, I got a chance to drive one for a week as a rental and it drove great. I spent a year renting vehicles every week for work and the Tundra was the best drive of all the full size trucks and I got to drive them all.

[@glasser2819]

Toyota is the world leader... everything else needs high profit returns

[@swayback100]

The motor is built in Alabama however.

[@StrongerThanBigfoot]

It’s doesn’t matter where Toyota is built. What matters is Toyota is making whoever builds their vehicles have strict quality control like they do in Japan. As long as they do that they can make them in Mexico and I’ll buy Toyota

[@hokie9910]

Preach

[@joshogle8556]

I’m a Toyota guy through a through. But, I love my Titan XD. Never thought I’d own a Nissan but I really like the big V8 on my 2017.

[@j.l.salayao8055]

So sorry for your experience. Our very first diesel truck is a 2017 f350 powerstroke that we purchased new back in late '17 for full-time rv travels. We had it for 6 years without any problems except front end minor death wobble and rear differential leak. I traded it in for a new 2023 Ram 3500 diesel for I wanted more simplicity of the inline 6 Cummins diesel with the Aisin transmission combo. I went with this route as I planned on keeping this one as my final diesel truck. I really hope you will find the best truck for you and your family.

[@jamesjohnson6841]

This is why I sold my F150 about 12 years ago and bought a Toyota Tundra. I would definitely recommend buying a 2010-2021 Toyota Tundra, I know of many people who have Tundra’s and all are happy with them. I can’t comment on the newest body style Tundra, but I can definitely recommend The 2010-2021 ones!!!

[@trkcop]

I’ve owned 2 F-150s and 1 Silverado and an older Tundra and even a Tacoma. Got a 2022 Tundra Limited and it’s been flawless…best truck I’ve owned thus far. Will never buy Ford or Chevy again.

[@hdg9790]

Sorry to hear all the problems. I have a 2017 ford raptor super cab and have had zero issues. It runs great. I have 75 k miles. I hope it remains that way! Fingers crossed !

[@ricksmith1382]

Dude, 75k miles is nothing these days. Heck that is still a new vehicle. See what you have after 100k miles, if you still have it.

[@820todd]

I had one same year cam phaser started to go bad about the same miles as what you had. Then the transmission went out…… was told it would take 7 months to fix because of lack of parts so I was forced to trade it in and get hosed! Good luck ! Sell it now

[@justinomora6695]

You must be one of the very few without mechanical issues.

[@MrTbirdteddy]

I have NONE also !@@justinomora6695

[@andybao7839]

it it was your best truck it should be your only one not your thirds ahahahahaha piece of junk raptor

[@handyman2183]

Back in 2019 I was between a TRD Pro and Raptor. Raptor was more expensive, towed and hauled less, but was a more purpose built off-road truck and for sure had a higher “cool” factor. Ultimately chose the TRD Pro for exactly the reasons you detail in your video. The Tundra has never left me stranded and has never been in the shop outside of routine maintenence. I used to be a “Ford Guy” (Mustang, Explorer and Expedition,” but I am in the Toyota camp with my third vehicle and yet to have any issues.

[@hugostiglitz8465]

Toyota is far superior to other manufacturers.

[@zerkfitting]

I heard that. I've owned 5 Toyota pick-ups over a period of 20 years. I love the Raptor, however, after hearing all the horror stories I'll stick to what works; and it ain't Ford.

[@lukasrael1211]

My family has three Toyotas, 550k miles combined, ZERO repairs.

[@Zenergy0101]

Same here. Ford made a Toyota guy out of me.

[@justinpaone2227]

im toyota all the way, but they have zero cool factor these days, everything is so pointy. i've had several toyotas. i'm a mechanic and a truck driver. nothing beats toyota. there are failure points on older ones like the copper radiators but were talking 90's and older. i've put a radiator in every toyota i've owned lol. but mostly, no issues. head gasket once, door handle. minor stuff. when you consider head gaskets on american cars at the time was multiple times the cars life. not one at 200k.

[@alp3781]

My dad never ever wanted to own a Ford. I asked him, what is the beef with Ford? He replied: in 80 years of living, Ford is known for quantity NOT quality.

[@StoneyRidgeFarmer]

modern vehicles have changed it seems....too many fancy luxuries when we need to focus on mechanical quality in my opinion

[@alp3781]

@@StoneyRidgeFarmer Its true. Its not only Ford, these days. Its actually scarry with all the recalls every Mon and Fri. We spend so much money on a car and yet, we get so many letters to contact the dealer to schedule repairs. Where is the end here?

[@9of966]

Okay, I'm 68 years old so that's over 50 years of driving, and have had many Fords all my life, but my last 3 vehicles have been a Camry, a RAV4, and now my Tacoma. I still keep my V10 Excursion and my '94 Cougar out of stubbornness ' because I just can't let them go, but after having Toyotas, Ford has permanently lost me.

[@boboren8246]

You sound like a loser

[@itsneight1260]

this video ended with bad Ford sales practices... but Toyota sales practices are WAYYYYYYY worse. Borderline scam. Good luck with that. They're doing the same thing to customers but their fanbase eats it up and wants more. Gone are the days of the 90's Camry reliability. I wouldn't touch a Toyota made after 2010.

[@bluetocop]

i switched from FORD to TOYOTA and never looked back

[@larryprice8081]

Yeah racing racing to the junkyard do you mean

[@COMMANDER-ONE]

@@itsneight1260, I have a 2021 tundra and it is one of the best vehicles I’ve ever owned.

[@tjacquez2448]

Your video is spot on. Come December 11th our 2018 Ford F-150 will be in the Ford dealer service shop for 4 months. We are having the same issues. First 2 months, they can't figure out what's wrong. A month later, "Oh we think the problems are from a lightning strike, you need to file a claim with your insurance company." At first all parts and repairs were being approved through the extended warranty. Well, the problem overall has been waiting for parts, which take a minimum of one week to arrive. The PCM finally came in and was replaced but now it's a fuel pump and accelerator issue. We are so irritated by this whole thing. We will never purchase another Ford vehicle, ever. So , I feel for you.

[@jonrod8731]

Lightning you say. Better buy an EMP box for the next strike. $400.

[@yeranus2]

Before I retired from one of the big 3 automakers I could see the decline beginning. Government and internal policies resulted in hiring weak, unprepared, unmotivated and entitled personnel into the salaried ranks. This poisoned the corporate culture and it spread like a disease. The trend continues.

[@bionicman6969]

Unfortunately that poisonous culture of hiring unqualified people because of their gender or color has spread to almost all corners of America, and the military. There is no doubt this is being done on purpose.

[@JohnMDiLiberto]

"competency crisis"

[@haywoodyoudome]

@@JohnMDiLiberto "diversity hires"

[@jaytownjunkyardfiles1999]

No work ethic, morals values = a blob of mashed potatoes. They literally breath oxygen and take up space.

[@loosemoose9799]

The engineers would likely have problems with Tinker Toys and Erector Sets.

[@jamesevans20]

Good video, good clean vent, I hope this does massive damage to Ford Sales!

[@StoneyRidgeFarmer]

well...I don't wish anything bad on ford, but I do wish this truck would have held up appropriately

[@myhdcycle]

I have a 2016 F 150 FX4 with the 5.0 engine and it has been flawless. Never have had a single issue in 7 years.

[@michiganman4398]

Same here. The pre 2018 5.0 is the best engine. Before they added direct injection and cylinder deactivation. I have 135000 on mine.

[@TheyLive2024]

Good to know, I just bought a 2020 F150 XLT FX4 with 33k miles 3 days ago, 5.0 Coyote. Got a great deal. I'm loving it!

[@tony8295]

I had a 6.2L Ford Raptor and this was my experience with it. Multiple electrical issues and check engine lights, but the dealership technicians took the cake. 1st time I took it to the dealer, they said it was ready and fixed. The technicians had eaten lunch in my truck. Bags and straw wrappers left inside my truck. Check engine light back on before I even made it home. 2nd time I took it to the dealer, they had it 8 weeks, and curbed my $3000 rims. Took a chunk the size of a quarter out of the brand new front wheel. Had yellow curb paint on it, same curb paint right behind the dealership. I took back my 90k Raptor unfixed, and traded it in. Never again will I own a Ford anything, or let them ever touch a vehicle of mine.

[@-Silly-Willy-0]

Fuse 27 is the only issue I ran across from owing one for 13 years

[@WiFiBERnet]

@@-Silly-Willy-0 Same the 6.2 has never let me down. 2011 and its only at 140K miles. gonna try and get it to 400K never selling it. never left me stranded.

[@crumplezone1]

Rule number 1 never sell cars to other family members

[@gregorylyon1004]

His uncle sold him a used condom. Lol

[@JimCasler]

Why. He has no beef with his uncle.

[@crumplezone1]

I know it is just a saying :)@@JimCasler

[@maxford27]

​@JimCasler would you rather shit of Ford or your uncle? Who knows what's happening off camera.

[@Art-ot2jn]

He bought a lemon a nd his uncle knew it

[@richardhunter1467]

I love my F150 2015, V8-Coyote engine, 6 speed, I did have sunroof issue, oil pan leak, water pump failure, however my ford dealership has been fair, my truck only has 85K miles on it. Hoping it will last a lot longer! Is my 1st truck I do love it.

[@StoneyRidgeFarmer]

well bro...you've got a 10 year old truck with 5 year old truck miles...it should last ya! Now...why on earth would a truck with 85k have a water pump failure or oil pan leak? Not the ford of my dads day that's for sure!

[@k.b.322]

$85k for a used 1/2ton truck is insane.

[@itsneight1260]

that was the new price. But there are some used that price now. and yeah... delusional is the word.

[@Calislav96]

Not for boomers

[@scottshepherd7881]

$85k for a new truck is insane period.

[@bradturner3361]

Hu?

[@mikelezcurra810]

Dollar ain't what it used to be.

[@michaelparks2398]

Bro, your patience is way beyond what I would have been able to muster. I had a similar issue with dodge where the truck went in for service and came back with a significant fuel leak. They played the same games until I took it to Google reviews and yelp. After I did that, they were reaching out to me at the corporate level to make it right. They take those reviews really seriously because it can cost them a future sale or future service appointment. If you haven’t done that yet, I would take that route as well. I was surprised how quick the shit attitude I was getting from customer service turned into, “how can we make this right” in exchange for you taking that review down?

[@melissasmess2773]

😂👍

[@KyleRichmond7]

I have a 2016 5.0 with 150k mikes. Owned since new and have literally done nothing but oil and brakes and a coolant y connection (small leak). I drive hard, tow way too much for a 1/2 ton and hunt. Maybe it’s a 2018+ issue but honestly I couldn’t ask for it to be more reliable. I’m leary about getting a 2018 or newer.

[@Hymanleon]

Hopefully that truck will continue to run. 2015-2017 are the best f150 class especially the 5.0

[@jimmyrobinson3258]

I have a2012 fx4,over 200k,just replaced the belt ,people that sy bad things about Ford don't understand the Ford nation ,my wife's explorer, r300,k,they are upset Ford kills them every time.

[@hokie9910]

You have the last of not only the good f150s, but I would say the last of any of the good domestic trucks. Hemis have never been good I think we can all admit that, Silverado’s went down after AFM and 6 speed trannys, and Ford in only the way Ford can do..ruined a great engine being the 5.0. It’s pretty much the Tundra at this point…the most American made truck is actually Japanese and that right there shows why our country is in free fall.

[@scott1564]

Pre-2019, it was the eco-boost. Post-2019, its everything. I also have a 2016 with a 5. Although I've only had it for 2 years, I don't think the truck itself has had any issues. Ford has had hit and miss problems with the eco boost since almost day 1. Only the 2.7 has been somewhat trouble free, and that isn't absolute. The bottom line: DO NOT buy a domestic truck. I wanted a Tundra but couldn't find one and lucked out on mine. I have a warranty that covers me through at least 5 years of ownership. If I have any issues after that, I'm dumping it.

[@hokie9910]

@@scott1564 I so wanted Ford trucks to work for me, but when one literally tried to kill me….I was out. I hope Toyota keeps making good stuff.

[@thecheesecakehandler]

Little late to the party but man. Long story ahead. I've been a Ford guy all my life. It's the truck my pawpaw drove so I naturally became a Ford guy. Growing up he had a 99 f150 5.4 triton and surprisingly the thing last a long time. I still see it around town every now and then. I had an 08 4.6 f150 4 speed w/overdrive. Drove over 200k. Still being drove around. Then I had a 15 5.0 f150 6 speed. Loved it. Got it at 120k(ish) and got rid of it around 170k but I wanted to buy a vehicle under 100K miles and 4wd. Never would have thought I would have so many issues. I blame the dealer I bought it from the most and Ford Company. It's a 19 5.0 with the 10 speed and bought at 82k miles. All together between dropping it off and picking it up, it has been in the shop for almost 2 months. First it was this grinding sounding noise, I thought okay it's the 4wd drivetrain because I know that's common. My pawpaw had that replaced on his 18. Easy fix. Then I notice the truck shifted hard from 3rd to 4th gear and 4th to 5th. All within 2 weeks. Brought it in to the Ford dealer I purchased from to have them take a look. They updated the PCM if I'm correct and during the update it broke the radio but they'll replace it. No problem. They could not find this grinding noise I was talking about. Okay fine sometimes it's not that loud. Then for the transmission, they said they looked at everything and could not find an issue so they reset the TCM to learn my driving habits. Also told me the 4wd it fine. Well couple days later, truck is still hard shifting and I hear the noise still, even my girlfriend hears it and then the truck just dies while turning. No lights no nothing. Had them tow it back to the dealer and they said could not replicate issues, could not hear this grinding noise, and told me "You need to just get used to the truck" alright. I told them get me out of this thing because too many issues and it's not safe. Well, they said no because of the numbers and there's nothing on the lot comparable to swap me out. I call BS because there were but whatever. Brought it to a different ford dealer. They immediately told me, "hey, you have no transmission fluid. It's barely on the dipstick" sweeeeet. I was so livid but they filled her up and told me they couldn't hear the grinding noise but they did a TSB for the transmission shifting solenoid strategy. It did drive better but then it got rough again. Brought it back 2 weeks later. This time I had a tech drive with me and he could hear the noise and said it's possible it's the 4wd. Left it there and they told me the 4wd is actually fine but they think it's the engine but they only have 1-2 engine techs. They ran test and etc and turns out 2 of my valves are junk and engine is consuming a lot of oil. Barely on the dipstick i was told as well. And I haven't each reached 6k miles for an oil change or of ownership yet either. So they did a TSB for the oil consumption and I have to bring it back after 1,000 miles. And the reasoning is that if it's still consuming heavy oil, basically getting a new engine so it'd be pointless to work on the valves. After a 1,000 I brought it in and they told me it's a little below the mark that they put but left it there due to the transmission. Told me it needs to get rebuilt. 3 weeks go by and I finally get it back on a friday. The 20th of December. They explained everything to me and said I shouldn't have more transmission issues but the engine is the next big project more than likely. So currently half way through my 2nd 1,000 miles then I bring it in again to check for consumption and if it's still making the noises. If issues are still the same after the 3rd 1,000 miles then we go from there. Transmission does shift a lot smoother and drive a lot better but when it's cold it shifts a little firm from 3 to 4 but that's normal from what I read online until it warms up. And ford motor company has been nothing but talking to a wall almost. They told me I qualified for the buyback program but oh to bad so sad, I'm over 80k miles and they can't take it back because the state I live in. Unless you live in California which it doesn't matter the mileage you have. The aggravating thing with Ford Motor is that they didn't really want to talk about your vehicle unless it's in the shop. But same as you, no loaner because all the loaners are out have to wait 3-5 weeks for one. Only granted $40 a day for 7 days through 3rd party. I made my formal complaints and everything and nothing really happened. It's so bad that it makes me wanna switch brands to like a GMC or an older Tundra, even though they all have their issues. I'm simple. I like my v8, 4 doors, and a 4wd if possible. Thank God for extended warranty though. I'm only 24 so it's a big life lesson to do a lot more research into buying a vehicle then just "I like this brand."

[@garymcconnell4379]

Over 30 years as a full time mechanic. Unfortunately these horror stories are common. Rec a tundra or buy an older model not in rust belt. People are getting crushing repair bills that can truly be life altering.

[@alewis6451]

last sentence sums it up why you see alot of walkers and bicyclers as buying insurance, gas, and a tag is enough, saving for a repair can be a long way off.

[@joebrenner4428]

I work on those junk assed Tundras all the time.Tbey are just as much shit as everything else too.

[@Notfiveo0]

I do know why he says cheap plastic parts, the reality is they are expensive plastic parts.

[@jjohnson8977]

2004 tundra 120k miles not one thing broke on it ever. bought it used for $17k resold it 14 years later for $18k. Know quality and buy quality

[@gregorylyon1004]

​@@joebrenner4428I just saw a Tundra with blown engine at 27 thousand miles. V6 twin turbo junk

[@x1181andc1079]

I have 2019 ford ranger. The truck has been great. Not one thing has gone wrong since I bought it new. It still runs and drives like new. Really sorry for your experience. I am glad mine has been much different.

[@robertthomas5590]

I lived near a Ford dealership and would wonder through their lot on weekends just looking at it's inventory. Two observations that got my attention were sun roofs not fitting properly and dust with poor paint coverage on the bottom of vehicle doors. Basically their careless manufacture process. I bought Fords for many years with no problems but I had growing concerns and switched to Toyota about 25 years ago. The issues Ford is currently having and my experience with owning Toyota vehicles has been a wise decision and money in the bank.

[@mstrdiver]

I grew up in a GM family and been a Toyota fan since 1985 when I bought first 4WD half ton PU. This was before the Tundra and Tacoma, and I would still be driving it except my daughter came along and there was no room for a baby car seat, and I purchased a 1986 4 Runner. I haven't looked back and drove several vehicles over 250k each. This is horrible customer service by Ford.

[@justinpaone2227]

my dad had an 84 that rusted away, but then he bought 90 and damn that was a nice truck. and it would go through anything. i miss that truck.@@mstrdiver

[@MrZarono]

So you "lived near a Ford delalership" and you happened to notice sunroofs not fitting properly? LMAO! Cool story bro.......Seems just a little sus...............................

[@paulhunter9613]

@@MrZarono I thought the same thing, somebody’s been reading a lot of 💩 on the internet and he actually believes it🤪

[@markstephens5120]

I have a 2016 XLT FX4 with a 5.0, I think it has 68k miles on it and no problems knock on wood. Still has the 6 speed tranny. I bought it new when the 17s were on the lot and they were really pushing the 3.5 eco boost and 10 speed. I decided the 5.0 with the 6 speed was the way to go. I'm glad I made that choice as I've heard of a lot problems with that setup. I will not be buying another Ford after buying them for the last 25 years. Good luck brother!

[@StoneyRidgeFarmer]

6 speed and coyote! You got it!

[@deborahlush2426]

I get it! I was buying my third used vehicle (20 Escape) from my same dealership (all three because of wrecks where other people ran into my vehicles).. I had taken a pic of the odometer. I had told the salesman to have a tire checked out because it looked low to me. When I went to pick it up, the tire still looked low so I made them go check it .. there was a nail in it and they were going to plug it .. I told them I didnt want a plugged tire after i had already gone around with this slimy salesman and had asked for it to be checked (was that too much??). I had to sit and wait after a long day and the things I had asked to be taken care of not! Not only that but when I went to pull away, the odometer read over 150 miles more than the pic .. when I called, the store manager kept giving me reasons for it being different than the paperwork had read (like Im a stupid female) .. I said something about the slimy salesman or someone else having used my vehicle and that I had a frickin pic of the odometer and knew what the hell I was talking about .. I was furious! I made them put another new tire on the rear of my vehicle so they would wear the same .. they never came through with the warranty they were supposed to have on those. If I hadnt been rear-ended and in dire straights, i would have cancelled and went elsewhere for a vehicle. Really great customer care for a returning customer!! Then .. there was a recall on this vehicle that said it should be checked as soon as possible because fuel could accumulate and there be a possibility of fire .. so every time I called to see when they would be able to get to it, they kept telling me they could only get so many parts and I ended-up waiting for several months before it could finally be taken care of. This vehicle has already had THREE recalls! And the 2018 I had before that had three as well by the time it was totalled in 2021. No, No more fords for me either!!

[@anthonysgarage]

Sorry about your situation. I don’t think this problem is limited to Ford. My buddy works at a Chevy dealer and has seen several quality control issues as well, including brand new engines crappin’ out do to lifter failures. Between supply chain issues and nobody wanting to work these days, I think it’s gonna get worse before it gets better. Good luck.

[@RicondaRacing]

People want to work but companies don't want to pay.

[@anthonysgarage]

@@RicondaRacing I disagree. I literally watch people who clearly don’t give AF whether they get fired or not. They have the company over a barrel because if the company fires someone, it takes months to train the next person. And there’s no guarantee that person is just as worthless as the person they fired. The market determines what you’re worth. If you’re worth more, nobody is forcing you to stay. If you can’t leave and make more elsewhere, then you’re probably at the market rate for your talent.

[@byrdbands8360]

@@anthonysgarage economics of talent, nice summation.

[@manictiger]

I have some people I know stuck in the 1970s that don't like Toyota. I've never heard anyone complain about a Toyota having shoddy suspension, engines, drive train, axles, etc. etc. etc. I never see people complain about them. Maybe these (not made in America) "American" cars... Maybe they're just not that good. Hmm.

[@manictiger]

​@@anthonysgarage There is a selection bias in that assessment. People who are really smart, tend to go into business for themselves. You don't generally see them taking these jobs, where their ideas aren't listened to or respected, and the upward mobility is either based on nepotism, luck or obliterating their integrity and creativity. The best and brightest don't work for other companies. They make their own companies.

[@Flyingmikey62]

Complexity is the enemy of reliability.

[@watchthis401]

BINGO !!

[@BenjaminDixon-x1n]

Your story is nearly identical to mine. I bought a 2023 Ram with a cummins diesel in April of 2023. At 4k miles the engine went out of it. Due to time I can't tell you all that went on. Dealership was just as bad. They had my truck for 3months and wouldn't give me a loaner. When they said it was done I went and picked it up and it shook so bad and I could not keep it in the road. I took it to the Ford lot and bought a F250 with a powerstroke. So far it is amazing.

[@abefriesen6497]

I have a 2019 F150. I bought a brand new and I love it. I had to take it in for warranty twice and they treated me excellent if I get another pickup it will be another FORD

[@StoneyRidgeFarmer]

I"m glad you've had good luck with them

[@georgeaustin9569]

Apparently you've not read many of these many comments!

[@StoneyRidgeFarmer]

man....no need to be condescending to me.....if you like Ford and that's what you want...then great, but no sense in being condescending. If you've had great service out of your vehicles then that's great....I hope nobody has to go through what I went through here

[@abefriesen6497]

No I have not read that many comments what do you mean by that​@@georgeaustin9569

[@abefriesen6497]

😂😂😂😂😂​@@StoneyRidgeFarmer

[@lilythepig]

I was driving with a friend who had recently purchased a factory-new heavy-duty F-250, and as we were driving on the freeway he was explaining that he'd purchased this truck so he'd have bulletproof transportation - and as he was speaking, the transmission failed and he had to pull over and get towed in for repairs. You should have seen his face when it broke down AT THE MOMENT HE WAS BRAGGING about how reliable his factory-new heavy-duty F-250 was supposed to be.

[@thomasdillon5133]

Jinx's it !

[@justinpaone2227]

well that new 10 speed was co designed with gm. just saying.

[@toro220d]

I was a die hard Ford person I like ford's all the way till 1996 when they went with super duty on their pick ups that term has been around since the 50s it was cute when it first came out and the thing with it now it has gotten ridiculous it says super duty on the new ford's probably about 15 times like it wants You not to forget that it's a super duty the Ford fan boys are Really ridiculous with their little diesels and I won't own one also because Ford turned woke I will keep my 2007 Dodge Ram mega cab which is my dream truck and I had wonderful experience with the Dodge dealer When I bought it used I got a steal of a deal I had a Ford Ranger and I had nothing but problems with that piece of junk and my mom had a Mustang 1984 model that was a lemon since the day it was driven off the lot that car almost got us killed several times The ranger also was a 1984 model biggest piece of junk and the dealer was terrible with fixing both of them

[@toro220d]

​@@justinpaone2227 The new GM's are junk too

[@MrZarono]

Sure it did. Cool story bro..........................

[@TdrSld]

The second gen and third gen Tundra's are rock solid, my only advice if you're looking at getting one it to get one with the max tow package. The max tow package comes with 4.30 gears in the axles and pulls just about anything I have put behind mine (2010 4x4 5.7l Double Cab SR5 with 4.30's axles with 300k on the clock). If you aren't in a hurry and can drive 60mph with out going insane it can make over 20mph with those axle ratios.

[@455buick6]

You mean MPG, typo

[@DirectCurrent4u]

I would go Insane only driving 60!🤣

[@VooDooDaddy46]

I just changed the oiil/filter and serviced the transmission on my GF's 2011 Toyota Highlander which now has 353,000 miles on it. Drives great, dry as a bone underneath with absolutely no leaks, has good power, runs silky smooth, does not burn a drop of oil and blows absolutely no smoke. Yes, it has needed a few things over the years such as brakes, shocks/struts, alternator, and a fuel pump (which were ALL replaced by me), but if you really want a well-built, well-engineered, reliable car or truck; buy a Toyota. 'Nuff said.

[@Probe253]

Have a 2012 V6 I agree 👍

[@deepee9601]

GM make one of the best Trucks Toyota also.

[@roc9265]

Thank you for this video. I'm a farmer as well. I wanted to buy this truck for ranch work but not anymore. It sucks cause it was my dream truck

[@StoneyRidgeFarmer]

yep...get ya a gen 2 cummins or 7.3 powerstroke and call it good...no more fancy computer controlled junk!

[@2pintsofcremedementh]

Based on my experience down here in New Zealand, the corporate cost-cutting really started to show in Ford products way back in the early 2000s. On the 2002 BA Falcon, a car once regarded as the definition of rugged Australian engineering, the four-pinion diff used for decades and capable of well over a million km, was swapped out for a two-pinion design. That was the canary in the coal mine, because quality fell off a cliff from that point onwards. The "Powershi*t" six and ten speed automatics fitted to most Fords from 2010 onwards are reliable only in the sense that they fail reliably at 100,000km. Basic cars like the Mondeo are routinely scrapped at low mileage due to these dodgy transmissions, while owners of the bestselling PX (2012-2021) Rangers have to fork out $15k+ on transmission repairs, whether automatic or manual. Across all models the explosion of electrical complexity comes with exponentially higher costs for obscure (but essential) replacement parts. Bits of plastic and interior trim that are still good on 90s Fords start failing at five years old on more recent models, betraying the planned obsolescence inherent in their design. It is very sad how the big US carmakers have squeezed their customers for every cent they can and rewarded loyalty with total arrogance and contempt. Henry Ford is rolling in his grave.

[@jamesmedina2062]

absolutely golden truths and the biggest shame I see is that Australian designers and engineers were not given power and say in the course Ford was steering through because obviously the opposite happened. Ford and Holden manufacturing was shut down. No common sense but some a-hole at Ford is playing golf thinking how great he is for helping Ford to cut costs.

[@DanielSan-ch7dr]

I can agree that ford went downhill but not in the ba era it was when they went to rangers and it's got worse from then on and when I heard they were merging with vw I thought that's going to be one major shitbox and it seems I was correct cause there is so many branndew cars with major failures in less then 50k. I've had fords upto 800k on the clock and my ba has 380k on original motor never been opened and rarely serviced and it still keeps going.

[@jamesmedina2062]

@@DanielSan-ch7dr i used to think Toyotas were great and so durable because they "keep going" but come to find out they are hot garbage with higher miles. And me getting to 330k in a VW seemed great until the emissions from my car started trying to kill people. Running and running well are two very distinct things. People get so proud of higher mileage. The Japanese know the way. They have laws that say to get higher miles cars OFF THE ROAD ...PERIOD.

[@brandongustafson7497]

As a mechanic in a small shop for the last 4 years, I wouldn’t purchase a raptor if it was offered to me for a thousand dollars. One of many we have seen needed a new engine after blowing up at 100k and a new rear end at 30k. Ford has a huge issue with their engines going very premature.

[@MrZarono]

What engine? Coyote's are reliable. Early ecoboosts had issues with DI valve carbon build-up, but that is about it. And that is a problem with all early DI engines. Ford 9" rear ends are notoriously strong, used by drag racers for ages. I think you are bs'ing out your rear. Ecoboosts are strong engines, Ford 9" are almost a drag racing standard, and Coyotees are reliable. Why make stuff up?

[@MrZarono]

What specifically failed on that rear end, mr. "mechanic"? And why on earth would anyone bring a Raptor with ~100k to a "small" shop? Seems pretty sus there mr. small shop mechanic.

[@gdaytrees4728]

​@@MrZarono2 notes: 9" axles were discontinued many years ago. The "new" 9 inch axle is not the old 9 inch axle. As for EcoBoost? They are well known in private mechanic businesses as EcoBoom engines. Just ask the small repair shop. Stealerships are not telling you what they are troubled with.

[@jamesgullo8240]

@@MrZarono LOL The Ford 9 inch rear you refer to hasnt been around since 1986!

[@peterljubicich9451]

I agree 100% and this is not a new problem. In 1991 I bought a new F250 and it was a POS from day 1. Constant breakdowns and terrible dealer experience and service even under warranty. Finally in late 1997 I traded it in for a new 12 valve Cummins Ram the last year of that engine. I take care of my gear, and 26 Alaska winters later it’s still my daily driver. I’ll never own another Ford product.

[@JeremyRElson]

2018 F-150 XLT. Not a super fancy truck but nice enough for me. 3.5 L Ecoboost engine. I bought it in 2019 1 owner used from Washington Ford in Washington, PA. I bought the extended warranty as I always do. The warranties are cheap so why wouldnt you. My 2010 5.4 Triton was a tank, but started to rust so it was time to trade it in. At any, rate, I think it was about 70k miles maybe less when I started to get the phaser rattles. Took it in under waranty and had them replaced. The truck just went over 109k and For about 3 weeks now the phaser rattle is back. The transmission shifts super rough. Luckily I know how to use Forscan so I can reset the TCM myself. I have always had the leaf spring squeak, but I just ignored that. The pinion seals are leaking and I too notice issues with the stearing wheel controls doing what they want. In this economy with the interest rates what they are I am struggling with trying to decide if I need to drop the 4k to 5k it would cost to have the phasers fixed AGAIN or do I just trade it, hoping that I get a decent price for it. Just a crap situation to be in right now. The prices on all new trucks are so high I have no idea how anyone affords them. It's just super sad that Ford places profits over reliability and nothing they make lasts. Anyway that is my Ford story. I may be riding in a Toyota or Chevy after this experience.

[@mikejbam]

That's terrible. My experience with Ford has been the exact opposite. I've owned a number of them over the years and had almost no issues and really excellent service when we needed it. We also have a fleet of them at work and they are super reliable. South Dakota is really hard on vehicles and the F-150's especially have been phenomenal.

[@safffff1000]

What years and models?

[@UHSftball54]

My ‘17 F350 powerstroke is the best truck and / or vehicle I’ve ever owned. My wife’s ‘15 F150 is the next best vehicle we’ve ever owned, only because I’m biased 😂

[@TheRange7]

Yeah, the vast majority of Fords and Chevy's will run right into the ground as long as you maintain them properly. 500K plus miles with no problems other than Oil changes, brakes, fluids, etc. These stories about his Raptor though, sadly are becoming more common on all sorts of makes and models. With all the tech we have today, one would think this would be a thing that'd get better and better over time.

[@fahey6797]

I have a 03 F-250 with the last of the 7.3's. 52,000 miles on it. I only use it when I need a truck. There were a few hiccups with it when I bought it, but its overall been a reliable vehicle. I hope it will last as long as I do because new trucks are crazy expensive, complex, and less reliable.

[@stevencrosft7631]

Hey would you be interested in selling? Thanks

[@Fred_Durst1]

my god man. this thing might be worth more than a brand new ford f250.

[@dhmalcolm]

Thank you for sharing a former exclusive Ford Family. I bought a Hyundai Tucson with zero issues at 112,000 miles and get 27 mpg.

[@childersls]

I bought a used Ford 150 XLT Super Crew a few years back. It looked like new inside and out. I loved that truck.. Shortly after I bought the truck, I started experiencing transmission problems. I took it the local Ford dealership and they said they found nothing wrong, it worked just fine. I then looked on the internet an found a service bulletin about the problem I was having. I took the truck back to Ford and told them about this bulletin, even gave them the bulletin number. I went to pick up my truck and they told me there was nothing wrong with my truck. I live in Kentucky..... I took my truck on an extended trip to Arizona. I had multiple problems with the transmission, some even required that I pull off of the highway, shut the vehicle off and restart it in order to get it to move again. This was three days of pure hell on the road. I got to Arizona and took the truck to a dealer there and described my problems. They said " Oh yes, there's a service bulletin on that, we'll order the part from our Memphis warehouse and fix it for you".They did. The truck worked fine after that, and to this day I've no more transmission problems with this truck. The Dealer you take your truck to is of paramount importance. Some dealers are not justified in taking up the real estate space their dealership sits on. I too will never again buy another Ford product,..... unless I'm living in Arizona at the time.

[@GabrielCalva-se9od]

Sorry for you dude, I hope everything went well, enjoy your family.

[@donaldalbert4773]

My brothers own a garage and they absolutely love it because they are in business because of them. In past years I owned 3 Expeditions and an Escape and was always spending a lot of money to keep them running. My brothers recommended a Toyota. I bought 5 years ago a used 2010 Toyota Sequoia with 160,000 miles for $25,000. The truck now has 212,000 miles and does not burn any oil. The crazy thing is 5 years later, 14 years later, I can still get what I paid for. All this to say that I am done with Ford.

[@5Elmer]

The problem Toyota has is corrosion in the northern or coastal states.

[@byrdbands8360]

If Toyota had chosen to make a 2022 or 2023 V8, many of us wouldn't have purchased a Ford. Thankfully, my 3.5L Eco 2014 4x4 that I purchased at 176,000 is still running well at 211,000. She won't sell for what I paid, that there I'll absolutely give you credit for. So how's everyone's 2023 Tundra running? I've yet to meet someone who's satisfied with their non-V8 Tundra.

[@happyhusker1163]

I have a 2008 tundra with no issues 220,000 miles.

[@happyhusker1163]

@@5Elmer I live in Nebraska it has no body rust other than on the frame surface rust.

[@5Elmer]

Unfortunately Minnesota uses way too much salt and saline solutions on our roads.

[@dirtfloormotors]

I have Model A Fords which are over 90 years old and I can get about any part in a few days, I think the key is to have a vehicle that is old enough to be outside of the Ford dealer system and still simple enough to repair. I'm not saying get a model A as it won't do what you need, but it is amazing that a vehicle that old has suppliers and parts after so long, it comes down to people who care verses those who don't.

[@williamsampson4926]

Henry Ford wanted to control his cars and not be at the mercy of suppliers back then and for years he made every single part and bolt of every car he even made. Check it out it's a fact.

[@thefireamregistry]

Amen Broh! American car and truck quality (and design to some extent) peaked in the mid 1960s. Downhill ever since.

[@dondickerson9978]

A family member was a service manager for Ford dealers for over 20 years. They said if it wasn't for the recall work, the dealers would not be in business

[@mikeadam6776]

REALLY!!!!!!!!!!!!!!!!!!!

[@matooleyobrien2918]

CHEVY EXACTLY THE SAME WAY TOO...FORD LAST FEW YEARS REALLY BAD..CHEVY HORRIBLE LAST 20 YEARS... CHRYSLER ALWAYS SUCKED.

[@zski66]

So you are saying that if the vehicles never needed repair, they wouldn't be in business, sounds about right.

[@ExaltedDuck]

Think about it for a sec... who is a car manufacturer's customers? It's really easy to assume that it's the car-buying public but it's not. The manufacturer's customers are the dealerships. And when they purchase new vehicles to turn to sell to the public, do you think they would want something that makes them 15-20% profit once every 10-15 years with maybe $300-400 per year in ongoing maintenance? Or do you think they would want something that could draw in $1500-2500 per year in repairs and have to be replaced in 6-8 years? The fact that the dealerships then get to point fingers at the manufacturers for shoddy design and build quality rather than as a complicit partner in pushing the industry into a dumpster and setting it on fire, just isn't right. There needs to be systemic reform.

[@Kingofthehill84]

Bingo 😂

[@rickhughett6713]

I’m so glad you told me about this. I was truly thinking about trading my 2015 LTZ Silverado in on a new F150. My truck has never had an issue and with 86k miles I was thinking why not. There is absolutely NO way I would do it now. This is the second story I’ve heard about Ford on Facebook in the last few weeks.

[@StoneyRidgeFarmer]

Once again I'll ask ....why trade a perfectly good truck and go into debt for another one? Hear me out, and I say all this with the utmost respect. I'm not sure if you listen to Dave Ramsey....but you should my friend. I'm also not sure if you're buying on credit....but I'll tell ya....Car debt and credit card debt is the first thing we all need to eliminate from our financial burdens in order to become successful, have a good retirement and crawl out of this lower middle class hump! I will not buy another vehicle on credit......having a $800 car payment is completely foolish...buy something good, reliable and practice some sacrificial self control. I encourage everyone to listen to Dave Ramsey...you will think about money differently and start building wealth v/s going into debt for a consumer item like a car. Never again I say to the car payments! I encourage you to do the same my friend....not letting our wants exceed our needs. Take a moment as you drive through your neighborhood/community on a Saturday afternoon...with everyone's garage doors open. They're boats, jet skis, motorcycles, new mustangs and everything in between....sitting out there in front of their $400k house all being sucked dry by the banks paying interest on every depreciating thing in the yard/garage. Think about that nice new Tahoe the neighbor just bought.....$85k of consumer debt .....a $1200 car payment that could be dropped into a savings account and make them a multi millionaire by retirement. It takes sacrifice my friend...drive that old truck, be proud that it's paid for. I drive a honda element most days.....I went for a mountain bike ride with a doctor buddy of mine and he asked me "so, Josh...why in the heck are you driving this old honda when you make a good living".....he drives a brand new Porsche and a Tesla...lives in a 1.2 million dollar house in the suburbs and is in debt for everything! I simply told him "because I want to retire wealthy, not give my money to the bankers" .....he's got $2400 worth of car payments a month! That's tossing $700 in interest at the bank.....a forever middle class doctor that earns $500k per year!!! Discipline wins out every time!

[@mikehughes8]

Get the Tundra instead , specifically the 5.7 in the 2018 and under model , very good engine and trans!

[@wilsonhub]

I can relate to your issues. Bought my 2018 F150 w/ 3.5 V6 new, have had cam phasers replaced, entire transmission replaced and continue getting poor mileage! Dealer was no better than the one you talked about, in their defense Ford has the dealer by the balls. Hope you can finally get some sort of resolution with Ford. Reminds me why in the 60's why those of us who had muscle cars stayed away from FORD: Fix Or Repair Daily.

[@richardandre9811]

Or Found On Road Dead!! Have owned good Fords, but nothing recently made.

[@fromthebackofmymind]

Kirk: "Mr Sulu, lock phasers on target." Sulu: "Yes Captain, wallet is targeted."

[@keylargo2001]

I presently own a 2013 F150 with a 5.0 engine in it. When I bought the truck I inspected the truck and it was like brand new. It qas previously owned by someone local. When I looked under it the frame had zero rust on it. When I opened the hood I noticed that the engine was brand new. I asked the salesmen about it and he told me that the previous owner ran the truck without oil in it and it seized. So when he turned the truck in they replaced it. So I bought the truck and have not had any type of engine or transmission problems at all. But I did have 2 problems with the truck. The first was the radio went out on it and the heater fan would only work on high fan. So I set up an appointment to drop the truck off on a Saturday. I dropped the truck off and they gave me a ride home and told me they would call me later when the truck was ready. Six hours later they called me and sent a person to pick me up. They told me that they would have to order the parts. First the radio was out and they wanted $995 for it. It's not a fancy radio in any means. Then they told me that the control panel for the heater/AC was bad and they would have to replace the entire panel which listed for for $1600 not including labor. I told them to order the parts. On my was home I stopped at the parts store and picked up a fan resistor for $8.89 and installed it in under 5 minutes and it has worked great ever since. The radio I found a factory radio at a vehicle vibe installer that wanted $225 for it installed. The dealer called me 3 weeks later saying the parts were in. I told them thanks but not needed. I sent a letter to Ford with a complaint as I felt that because of my age which is 70 that they were trying to scam a senior citizen. I did not hear from Ford for 3 weeks who said they would forward my letter to the dealer. It took the dealer 3 months to respond to it.

[@jongreen9250]

What was the dealers response to the letter?

[@josephbenge8707]

​@@jongreen9250You still alive? 😂

[@dogpack2508]

I am sorry about your ordeal with Ford and I pray for you and your family. I have had similar experience along with a short tempered customer service representative. The latest issue was with my Ford Mustang GT year 2005. This is a gem. I suspected on might have an issue so I made an appointment and dropped it off. It sat there for 2 1/2 weeks before they got to it. then he discovered it was a matter of some glue loosening up and that held a small plastic part. I went to pick up the car after calling almost daily, and dealing with the irate customer service representative. Now my car is a classic there has been all tricked out, his less than 30,000 miles on it, and a spotless. When I picked up the car, it was obvious they had been kept outside. It was covered with mud. You can see where they use the windshield washer to clear the windshield so they could see out when they bought the car upfront. There also was mud in the carpet from their boots. I was pretty upset, but said nothing when I got home, I called the service manager who said to me “yeah, that sometimes happens.“ he did offer for me to bring it back and let him hand clean it. I responded that they would never touch that car again. It is the worst service I have ever had and not the first time at that dealership.

[@Real_Tim_S]

I am reminded of the movie "Office Space" - "I have people skills; I am good at dealing with people. (frustrated) Can't you understand that? (yelling) What the hell is wrong with you people?!?!?!" Similar experience, my wife had a 1990s Chevy Cavalier - had a recall for a defective hazard light switch, which if you turned on the hazard lights would make the whole rear-end go dark (no brake lights, no turn signals, no hazards - nothing). Brought it in to the local Chevy dealer as directed by the recall LETTER FROM GM - parts supervisor said there was no recall for the vehicle in his system (first bad sign). Figuring I'd just have the switch replaced out of pocket and then go after GM for the cost directly - I put it in with the specific instructions "replace defective hazard light switch as per recall", and signed the quote. Four days later (should have been a one day job), got a call from a tech saying "the rear bulb sockets were bad and that's why the rear hazards weren't working". Well I've worked on cars my whole life and had just finished an Electrical Engineering degree - and the brake lights use the same filament and contacts in the sockets as the hazards, and THEY WORK when the hazard light switch is off. Explained this to the tech and he swore up and down that he would need to replace the whole rear wire harness ($2,700!!!!!!!!!) and it would take a week. I told him "no, close it up I'll be there to pick up the vehicle in 20 minutes, stop all work". When I got there I had to deal with an angry service writer, who REALLY wanted to have that wire harness put in. They said they couldn't give me back the car in its condition - to which I demanded they show me "what the hell they did to our car?!?". When they walked me out, all they had done is pull the tail light housing off the car and stick multimeter probes in the sockets while the hazard light switch was on - that was the total extent of their "diagnosis". The single simple instruction on the work order would have told a compentent tech everything they needed to know, but they went fishing in a poo lagoon and were ready to eat what they caught until i told them it was sh_t. I told the service writer the tech had five minutes to put the car back together because it would take me 2 minutes, and I was taking the car. He said he had to charge me $200 for the diagnosis and the labor - to which I said, "no - since you didn't do the work requested and went off on your own to do this other work it was not in the agreed quote, that and the diagnosis was not worth anything because it was facially WRONG". I plugged one of the bulbs the tech had on the trunk into the dangling socket and had my wife push the brake pedal and the bulb lit. Staring both the Service Writer and Service Tech "The same bulb, socket, wiring harness is used for both the brake lights and turn signals AND the hazard lights - the only place there is a change-over is internal to the hazard function switch, which I did ask you to change and you have't - you have 4 and a half minutes to finish putting the car back together or I'm calling the Sheriff and a tow company to come seize the vehicle off your lot, and then we'll figure this out in court". They had it done in 6 minutes... probably just to give me the finger. I took the car and a replacement switch I sourced to an independent mechanic I've used now for 25 years, and he had the part changed in an hour - and he had to pull the steering wheel, with an airbag. He makes his money by doing a lot of cars and not having them come back for mistakes - and his "advertising" is existing customer word-of mouth. Here's the most f'd up part of the story though - my parents were very good friends with the family/owners of the dealership - they sat together in church every week. Until that happened (no w they don't even go to the same church) - and then about 10 years ago GM restructured their dealerships during bankrupcy and that one lost its franchise. It's true what they say - in life you need a good Doctor, Lawyer, Mechanic, Banker, and Locksmith.