STUCK IN NEW YORK! British Airways vs American Airlines Economy Class!

[@ThomasGazis]

Watching this specific Noel's video, him travelling with his wife, Noel earned much more respect from my side! It's so touchy when we see a married couple with its members loving and supporting each other, staying together for very many years despite the adversities...And kudos to Noel's wife for raising their kids while Noel was busy flying those "russian roulette" or "luxury class" flights!

[@whoopsydaisy6389]

One flight with AA was enough to ensure I'd never make that mistake again. They were shockingly rude. First the male attendant in my section refused to put my bag in the overhead despite the fact that I had my arm in a sling. Another kindpassenger was kind enough to do it for me and also got it down when it was time to de-plane. Then a man went to the restroom and the female attendant told him in a tone dripping with condescension that the seatbelt light was on. He said he knew but he had to go. She told him "If we hit turbulence and you crack your skull open that's on you!", rolled her eyes, then proceeded to loudly talk crap about him to another passenger the entire time he was using the facilities. I dont care if she was having the worst day of her career, that was inexcusable. I vowed to never fly them again and 13 years later I still haven't.

[@johnnyboy3949]

Noel goes on a trip and actually makes money! 😂

[@canispeakwithyourmanager591]

How . What's this guy's story. I really like his vidoez. New fan but I'm tryin to figure everything out.

[@missyette]

@@canispeakwithyourmanager591 he mentions it in a few videos, but there is one video where he goes right into detail of how he does it

[@markmartin9346]

being based at JFK for many years flying for TWA and American, it looked like you landed 31R and took off 4R. TWA flight attendants were the best and you could tell who the AA FA's that were ex TWA because of the service and they were very nice .

[@saetemusic]

Who saw the concorde at 5:18?

[@bsr6823]

Beautiful!

[@scottvogel8477]

It's always bitsweet seeing it. The plane is so gorgeous yet it's just sitting there not flying.

[@michaelkitchin9665]

It should be on display somewhere. Why is it just sitting there?

[@-ezeg1834]

I was like OMG A CONCORDE

[@jrx5759]

yeah pretty sure its filled with rats and rotting inside. saw it when i went Heathrow

[@calvin419]

My experiences with AA's service have been the same...they're either really good or really bad. No in between!

[@ladder3257]

_laughs in united_ in all seriousness united has really stepped their game up tbh

[@Rosetheromani]

Noel, It would be good to see more flights with your wife as fibromyalgia is so debilitating and is quite a common syndrome. It is good to see a person with fibromyalgia traveling and being outside of their comfort zone. Travels with your wife is a good role model of what is possible. Maybe more input on whether the travel caused flare-ups with the fibro would be good too. I noticed on the lunch in Spain vlog that your wife suffered from a flare-up halfway through the day. I really enjoy your videos.

[@chriswilkes5938]

Good point.

[@LilJessye94]

My aunt, cousin and a few family friends have fibromyalgia

[@MummaBearallday]

I have fibromyalgia and some physical disabilities and it's such a strange one . Whenever I fly or go anywhere I use a mobility scooter up to the plane door and I've always been treated very well from Gatwick, the lounge wasn't as nice when we last went but that was 6 years ago . Disabled travellers are very good to see xx

[@mjc1027]

'Get to da chpoppah!' 'don't do that ...' Brilliant 😂

[@alex321neo]

Coops in the USA I’m with Rach

[@goldy_on_pc930]

Noel and his wife is the most wholesome thing to see on the internet

[@WeMuckAround]

It’s really not

@@WeMuckAround LMAOO

[@PinkIsAwesome361]

Noel IS, Noel and his wie ARE! Learn your language.

[@goldy_on_pc930]

@@PinkIsAwesome361 ok grammar nazi

[@AndrewTubbiolo]

I love it that when you decide to take a day out of town with the misses you jump the pond to NYC USA like it's your own back yard. Awesome!

[@shaneweightman]

Put a complaint in about the rude blunt staff buddy

[@thevirgintraveller]

I've given this video a like just for the $70 Blade ride. Bargain!

[@jamesJohnson-zi9zz]

Just came back from New York and I watched this and straight away ordered a flight on that helicopter ride and it was amazing

[@SB-000]

I love how you take charge of the trip and then your wife does the driving home! A girl after my own heart! BTW she does very well with her disability! It must get a little tiring.

[@EmLovesCW]

I'm an American who has flown BA's nonstop from Miami over to Heathrow several times, and I would pick BA over AA any day of the week.

[@CallieMasters5000]

I remember hearing about a transatlantic flight in the 1980's that had a security threat, and most of the passengers transferred to other flights when they heard this, but a few didn't, so they took off with only 4 passengers. They told them to sit wherever they liked on the plane, including first class, to thank them for sticking with the flight.

[@benjaminsmith7031]

Pretty sure that I had that same cabin crew with BA from Heathrow to Nashville on the Dreamliner. They were fantastic!

[@TransistorBased]

Their 787 is amazing

[@kylercolbert7770]

Love the relationship you have with your wife Noel, consider the delays an extended New York Vacation!

[@watershed44]

@Kyler Colbert Yes, a very nice couple. Good vibes!

[@airborne63]

I've flown the BA 787 from Toronto to Heathrow and back in 2012, I believe. It was crowded, the economy class seats have had padding removed, are closer together, and the seat pitch is useless. That's what turned me off on 787s...(client paid for economy ticket) and I have refused to fly 787 Cattle-Class ever since....on any airline.

[@nicolescott1354]

They should have upgraded you all to first class, especially since it was empty. Your wife was a trooper!

[@ryanAAL1]

They would not have been able to move everyone up to first class due to weight and balance issues.

[@ianallen1948]

Need to try Air New Zealand before they pull out of London

[@ianallen1948]

It’s the best kept secret in airlines

[@jonnymckee7798]

Well, for a budget airlines it's very good

[@hoover517]

They are a full service carrier.

[@ianallen1948]

Yes, full service

[@christinegraham7693]

Ian Allen A full service but you have to pay extra for everything but the loo.

[@flyer1658]

I always think transatlantic BA and virgin are by far the friendliest crews and nicest service any other airline would have to be a lot lot cheaper to stop me using one of these 2. Loved this vlog thanks both of you

[@craigsutherland4726]

I have friends that live in Mansfield. I’m from Scotland and the last time I was in Mansfield to see them was the 1980s. There was a club called the Pink Flamingo or something that they stayed near

[@shaunganley]

4:25 Watching in May 2021, so sad seeing all those now retired 747's in the video

[@Fanumcalcium123]

Yes 😢

[@dennisforfun]

15:01 "As usual, you are too premature!" Awww Noel, poor thing!

[@stu8998]

dennisforfun 😂

[@januarybaby1063]

Sickest burn of the year

[@MarcCorn]

Opps, burn! :D

[@womanslifestyleshow3933]

So funny 😆

[@alex321neo]

dennisforfun typical women

[@ryanwilliams2437]

Interesting about the crew you flew with on American. When I flew from Sydney, Aus to LAX with them in 2016, the plane was about 1/3 full. Their service was fantastic, they would walk around every half hour or so to make sure everyone was comfortable and if they needed anything. They put all the extra snacks and drinks by each sets of toilets so that people could get whatever they liked (barring alcohol). They came around and helped people with their immigration cards if they had never been to the USA before. Everyone who I saw stepp off that flight looked really pleased with the experience When I flew from LAX to Auckland, NZ 3 1/2 months later, the plane was full. A couple of the flight attendants were relatively friendly, but the rest didn't want to be there and seemed to be frustrated that the plane was full. They ran out of food options for meals and had the same reaction to people asking about what was left when they had run out. Moral of the story, the emptier an AA flight is, the better the service!

[@emma_rose_1810]

I got stuck in New York last year with my sons bc of the drones at Gatwick. Two extra days we were there for and BA were brilliant. We flew back with AA instead as all BA flights were fully booked.

[@travelshad]

Seat-wise, American looked more comfortable. The seat pitch on BA's Dreamliner looked rather ghastly. Service-wise, I guess BA took the cake although in all fairness, the load on BA was waaaaay lesser.

[@jayd1426]

4:25 to 4:33 I for one will be sad to not see the signature aircraft of British Airways, the 747, at London Heathrow. That’s how my love for flying started, seeing all the BA 747s at Terminal 4(previous BA Terminal) and now at Terminal 5.

[@CelineNoyce]

One reason I try not to fly in the winter. Snow and weather can really put a crimp in things. I am not sure what disability your wife has but it is lovely to see how the staff takes care of her.

[@conniethomas4753]

Mrs P is so sweet when she is introduced to this is aviation history.; the first 787 to JFK & she glances up & says “Oh” ;-)

[@Welsh_Girl_UK]

Love you two, even though I bet the delay was annoying it all seems worth it in the end. Thanks for another great report Noel.

[@YarmouthMark]

Loved seeing the old Concorde as you took of from Heathrow :-)

[@GraemeCampbellMusic]

This was great. You two work together really well, I enjoyed it. My experience of AA was always good but I know what you mean about the service it tends to be brilliant or surly with not much in between.

[@steve-marsh]

Noel we were in New York at the same time!!!! We should have had a flight vloggers meeting! :)

[@markcurtis2078]

Love the reaction regarding the 787 History making. I got the exact same response from my Mrs when I sent her a photograph of me boarding the BA a319 in it’s BEA livery over the summer. “Looks the same as all the others”. 🤷‍♂️

[@Baker-Antarctica]

The long haul attendants on AA are, in my experience, consistently AWFUL!

[@traction222]

I've only been to NY once and went AA. Big bloke at the back of the plane, doing nothing, I honestly thought he was security. American woman came round giving my food out, and literally said "here" and dumped it on my table. I thought American's were meant to have excellent customer service skills. BA back and *MUCH* better

[@livingdeadcakes6454]

LOVE your wife she's awesome

[@Raider00999]

"That dinging is doing my head in" Comedy gold 😂

[@timfinch9076]

No, it's really immature

[@Radictor44]

"Lets just hope we don't get stuck in the snow storm... oh wait.. I told you about that didn't I!?" -- this cracked me up!

[@benharrrisss]

Love that you flew to NYC to do Christmas shopping. Have a merry Christmas and a happy new year.

[@philippal8666]

Noel’s grumpy old man side comes out’I’ve got a tree at home’.

[@kenv3179]

Great video, as always! Thanks. Honestly, I've flown AA and BA internationally many times over the years, including as recent as last year. In years past, BA always stood out; however, today, in my opinion, they're about the same as AA when it comes to service and food. Personally, I think AA has better seats in first and business when compared to BA, particularly when compared to BA's tight business class cabin/seat.

[@jcr150658]

At 15:25. Night time you missed the best Christmas light show ever! Saks 5th Ave.

[@MDL-lw9my]

American Airlines FA’s seem to either be outstanding or the absolute worst, so you described it quite accurately, Noel. Cheers 🥂

[@lolaflores5388]

Dude! I love you and your videos!!!

[@NateR227]

I like BA , they are really nice and fantastic service. I flew BA from San Jose,ca to Heathrow and then Heathrow to Dublin about 4 years ago. They have a way better product than American in my opinion.

[@BigOldScout]

Watching the transfer to baggage on the Airport Car reminds me of the first time I flew through Heathrow. We traveled to Florida with four little kids, ages 18 months to 6 years old. They gave us a ride to the connecting gate, and the staff was very professional courteous, and kind the whole way.

[@losamigos51622]

Thank you Noel when I fly I always look forward to the service when it’s bad I don’t give it another go. Anyways thank you for showing us the difference between BA and AA.

[@Aviatial]

Very enjoyable video, I love these long videos they are very interesting and enjoyable (as always 😂), and it was lovely seeing your wife in this video! Thank you, I can’t wait for the next one :D

[@aspiringaviator3095]

My dad is an engineer for AMIA and most airports and he helps do the buggies.

[@philippkoziar1407]

Marry Christmas 🎄 to you, Noel and your lovely wife and kids! Thanks for all this year! Incredible! Best, Philipo

[@craigsutherland4726]

Noel and Christmas. Doesn’t get more festive does it 😉

[@AussieTomsTravels]

I found the same on recent AA flights. Some staff members are surly and not at all friendly. Serious attitude adjustments required and makes me wonder about their training.

[@tb9489]

I've seen several of your videos and enjoy them very much. This is the first where you've included your wife(I'm assuming) This was my favorite so far!

[@normalcynormalcy2338]

A346 is such a beaut.

[@enzocg9103]

Are you mad XD

[@msquaredmedia8717]

Absolutely stunning 😍

[@bbtravelvideos]

Great and entertaining video Noel! Always nice to spend a couple of days in New York. That night helicopter ride was amazing with stunning views, wow! Shame the crew on American were so bad.. but not totally surprised to be honest. Big delays are never good, but all the compensation makes up for it nicely :) Regards, Brendan

[@LiamHardwickTV]

Great Video Noel, I am gradually working through your travel videos. I find them easy to watch and is giving me ideas for my own travels in the future. Keep up the great work. P.S good old Mansfield. My hometown 🤣

[@matthewforster2661]

Congrats on surviving an economy trip on American. You perfectly described their standard of service.

[@Aviation18]

That is exactly what I have noticed with United airlines, on every flight I have taken with them it has always been the same, the older cabin crew are nice and friendly but the younger ones do not look like they wanna be there at all and are quite rude, I flew United from Zurich to Dulles a couple of months ago in Polaris and as I was asked what I wanted with my Sundae I asked "What are the options?" and the cabin crew, this young woman, said and I quote, "*Sigh* It's on the menu, did you not read it?" in a very sarcastic tone and I was tempted to just be like Boi, you better watch your mouth, I'm payin your wages atm, but in the end, I just had butterscotch lol, also amazing video!

[@joehoward9422]

Aviation18 hi joe

[@Anyone553]

I would of said something to her when getting off that plane! What a bitch!!

[@lucianaleblanc1563]

I took American for the first time last week and I had the exact same thoughts. flight went smoothly apart from the attitude of the flight attendants. They kept hitting the meal trolley into my armrest and either finding it hilarious or giving me a dirty looks every time and when I dropped a packet of milk after it was carelessly tossed at me, the woman gave me a disgusted look, sighed and picked it up half throwing it in my hand. Made me feel totally appreciated as a customer

[@parilpas4914]

exactly I would show give them what they deserve

[@kylercolbert7770]

I experienced the same with United, had a lovely older gentleman who handed out snacks four times during an hour hop from Toronto to Newark, he cracked jokes during snack and beverage service and was absolutely wonderful company, but then I connected at Newark to Miami with United and the younger crew came past once and barely acknowledged the passengers and "skimped out" on the snack/beverage service and then were never to be seen again.

[@govantrueblue9426]

I refuse to fly AA as the last time we flew with them we where treated the same as you so never again

[@Thatguyjack758]

I was treated like a terrorist when I crossed the first class curtain to take a leak on a flight from Ohare to Frankfurt. It was my first long flight like that so of course I didn't know

[@Thatguyjack758]

@@visionist7 ayyye, that is funny. And what was strange was on the way back (from Heathrow to Ohare via United) the crew was very polite about telling people not to do that since a few people made the same mistake.

[@Rocwallaby]

Another thing I’ve found on pretty much all US airlines is that the closer to the back of the plane you are sitting (in economy) the less choice you’ll get. I was on one flight that was only a couple of hours and we had to buy food, by the time the trolley got to me there was no food left, not even pringles!

[@andrewschmitz9707]

I must say crew as you said makes it. I live in New York, but I am flying into Manchester later to see my mates at Survivors Manchester and couple others, but far as carriers in US go Delta is consistently better. I fly them alot and have been happy .

[@Mergatroid]

I often fly British Airways and American transatlantic between Chicago and London Heathrow to connect on to Europe and my experience is almost always the same with each of them. American is usually fine overall with surprisingly good food, and British Airways has terrible food but is fine otherwise. To me, they're both decent but far from the best experience. EDIT: I should specify that American uses their 787-9 Dreamliners and British Airways uses their A380s for those flights. I usually sit on the upper deck on the A380 which is a much better experience than the lower deck. Also, on American I've only ever had the opposite experience with the food. They always have multiple meat options but you have to order a vegetarian meal in advance.

[@betrousaltaweel]

I thought BA Chicago to Heathrow uses the 747

[@Mergatroid]

BB1349 one of their flights does. The other uses an A380 and I’ve always wound up on the A380 flights.

[@awaywithpaul3423]

Really loved this video, a great Christmas treat. We got to see you both which added a nice dimension.. was nice to see you both bouncing off each other, and the views of NYC from the helicopter were incredible. Love to see more of these style trips that combine the flights with destination reports. Great footage of NYC too. All in all a lovely video. Happy Christmas to you both 👍

[@salconroy9345]

It's not often your aircraft can race another, I remember on my way home from Malaysia in 2009 our Air Asia plane was racing with another plane just a few hundred feet below us to our right I was lucky enough to be able to watch the other plane from my seat, we lost but it was all good and fun we also ended up landing early at the gold coast airport that trip had 6 flights in it over 2 weeks but that last one is one i will never forget

[@zgreyling7340]

Thank you Noel. Im heading to NY soon as i can afford it and the borders opens. Ive been looking into airlines and im realy happy to have seen this. I will defenately NOT be choosing American Airlines now.

[@flashcar60]

That NY Christmas tree is nothing special during the day. But when its lights are on, it's dazzling.

[@herenow6953]

Well even though the delay must have been a bit frustrating, coming out of it with a profit is what I call a WIN! BA all the way - the US meal service was appalling- they need to have a mystery shopper on their flights because I’m sure that wasn’t a one off and it’s just unacceptable when people have saved their hard earned money to travel and to then be treated so poorly. Loved the heads up on the helicopter transfer - sounds like the deal you got may be comparable to the cost of a cab? Great views - oh and that sunset flare on the clouds was beautiful on your approach to JFK 👍

[@TOBLEROWAN123]

Such relaxing and Un assuming vlogs I love it

[@frogstamper]

19:26 Just loved this comment from Rachel, she had a number of one-liners that made me laugh...I'm wondering how many you cut out that couldn't pass the censor.:) As always great video and an extra night on BA in NY.

[@CrazyStepper1]

I’m Crew For BA... so I’m partial... I have had amazing service with AA... but also crap service as well... my mum ad Dah moved to RDU for IBM... soo take the AA 173 / 174 direct on the 777/200.

[@williammonaghan3724]

Me and my now girlfriend flew with AA from Manchester (EGCC) to JFK on a 757 in 2014 and the crew had an attitude then!

[@mariannamayes8267]

Omg I love you too guys together it’s always interesting and funny 😂❤️

[@Lex5576]

AA has some nasty acting cabin crew, sometimes also United. The best cabin crews I've had flying an American flag carrier no longer exist.....Piedmont Airlines. They were marvelous back in the day flying Gatwick - Charlotte. Genuine Southern American courtesy.

[@loreannecaruana6760]

It is sad how even one or two awful crew spoil the experience, United especially.

[@eldaiblol1492]

actually i like it when you show more business/ first class. much more interesting. also much more to show. Also your wife is lovely and its nice to have her in your videos!

[@tjoelfoster]

That helicopter ride price was great. 15 years ago my boss didn't look at the map and booked a round trip to Dulles for a destination that was 3 miles from BWI. Dulles taxi was estimated at $135, we took a shared shuttle van thru DC for $85. The return taxi was estimated at $70, ended up being $88.

[@RobertJohnson-uf3ej]

I took my first BA flights ever in October. A 777 BWI-LHR, the 787 return. The outbound gate agent at BWI asked me if I cared to upgrade to Premium Economy for $150 which I took. My gripe with the 777-200 seats is that all the connectivity was old, USB inoperative and located at your hip. Nothing stayed in. But the staff were very good and the meal and beverages exceeded my expectations. The return 787-8 at a window in coach was fine. At 6'3", I can only be so comfortable. One month prior, my wife was re-routed BWI-CLT-LHR on an American A330-300 due to strikes. She thought it was quite good.

[@mightyred1967]

I flew with AA in 2018 and I didn’t see the crew apart from when they delivered the food...it’s a long flight to Orlando but hardly saw them.. Plane was excellent but the staff was just indifferent They didn’t even check to see if everyone’s belt was buckled... even one bin was open.. Was not impressed...

[@WillScaryForCandy]

American Airlines international service is trash! The old flight attendants are able to fly those trips due to seniority and know they have job security. This gives some a license to be miserable people to the passengers. Just a week ago, DFW-LHR, the flight attendants were old and miserable to the passengers. Did not even offer to help me and my spouse with snacks after our special dietary meals were not loaded onto the plane (another WTF moment), just a "they didn't make it onboard" British Airways on the return trip was phenomenal and well worth the cost.

[@noelphilips]

I just flew Singapore Airlines on a US-UK flight. Good Lord if they ran on all the major routes they'd wipe the floor with most of the American carriers.

[@josephlindquist506]

Noel, your vlogs are so much more informative than those of the much better known "jazz guy 13" and "simply aviation" producers (I am convinced they are all related, if not the very same parties) - you really include the human touch. My own most memorable flights came in 1970 nd 1971 - - - New Jersey to Vietnam both ways on DC8-63CF planes. 29 hours over with 3 ground stops, 24 back with two stops. Japan to Seattle in 7:15; pilots had to throttle back to avoid going supersonic! Is there anything flying today that can compare with those planes?

[@arielfrancisleathem3280]

OMG! My birthday is 3 days after yours. *High Five*, Absolutely love your videos and have been a subscriber for about 2 years.

[@emmabentley7945]

As a sufferer if Fybromialgia, I have often thought of getting assistance I think next flight I will do this. Hope your wife is well and you as well X love from Emma in Stoke on Trent x

[@tomzimnoski97]

Great Video (I just stumbled across it). I live in Miami so down here we're use to the "AA Service" you described :-)

[@maryanne1367]

I enjoy seeing you travel with your wife/family ❤️

[@flysky6248]

Thank you Noel,love your videos,very informative.

[@voxley19]

A truly great video made all the more interesting by that long delay. But to go on a trip to New York and actually make a £115 profit is incredible!

[@zionsinger78]

I avoid flying AA at all costs. If I’m flying domestic, I go with Jet Blue or Southwest. If international, I try to go with a European airline, as I find them to be more friendly and accommodating. The cabins are also better.

[@Lexington101]

Did you know the Heliport in lower Manhattan is across the street from the Vietnam Memorial? If you visit the memorial during the day, the sound of choppers landing and departing adds an element of realism to the memorial site.

[@TheLifeEvents]

I agree BA are brilliant. Pity their pension fund is a bit of a mess.

[@AmyAnnLand]

How strange that they served curry as the main and only dish. That's not a very widely loved meal. And to not have an alternative.

[@APisceanSlant]

Always enjoy the banter between you and your wife

[@NurseEmilie]

It really made me sad about you having rude staff on American Airlines. I hope American Airlines found out about that. That should not be tolerated ! I've never been treated rudely by any airlines and am so sorry you experienced that. I'm in North Carolina. Enjoyed this video.

[@srmashwani]

What else can you expect from airlines of the US. Rude service has been the benchmark for them

[@brandonwilliam2618]

I’ve had great service on many us flights

[@williamnicholson7492]

Really enjoyed this video!

[@DaleSteel]

Because how planes are maintained means they actually never get old.

[@debbiea6782]

Kinda new sub, just got to watching this video. More Rachel please, she’s funny. As usual you’re premature. 🤣🤣. Sorry Noel, I really do enjoy your vids, I’m binge watching. 😊

[@MrCc4pm]

Took the 787 LHR to ORD return at Christmas with AA in PE. The outward crew were pretty good. The return were simply awful. I have never met a more hostile and rude crew in all my years of flying. I was very disappointed with the soft service. The food was also very poor. Flew internally with Delta and have nothing but praise for their crews.

[@bruh-wh8qz]

5:16 is that a model Concorde or is there actually a Concorde parked at this airport?

[@seanrizzo4686]

i saw that and checked the comments to see if anyone else did