SWT Tourism Skillshop - Social Inclusion

Social inclusion is a framework developed by Destinations International that contextualizes societal issues (e.g., homelessness, community engagement, workforce recruitment and retention, crime and safety, etc.) within the tourism sector. This framework can unlock untapped potential, drive innovation and productivity, and create a more welcoming visitor experience for people of all backgrounds and abilities. Webinar attendees will learn how to foster inclusion, empathy, and belonging in their destination communities. Sophia Hyder Hock, chief diversity officer at Destinations International, will discuss how a holistic approach to social inclusion is the foundation for understanding systemic barriers to progress, building alliances, and driving sustainable economic growth. Rose Noble, CEO of Visit Spokane, will elaborate on social inclusion efforts in her destination community. This webinar will also preview the upcoming Social Inclusion Summit (Oct. 28-30) in Spokane.