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Staff at Royal Shewsbury Hospital have come under fire after they were caught on film laughing about how they weren't hitting targets after they admitted one of their patients had already waited 46 hours for care.
Former NHS Chairman, Roy Lilley explains to Talk's Kevin O'Sullivan that even though the laughing may be seen as "black humour" by some people, staff should not be doing it. He says: "It's disgusting."
Kevin says: "You go in with a broken leg, you want to be seen a bit quicker than that."
#nhs #accident #emergency #healthcare #talk
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