TAM Linhas Aereas A330 Pan Pan at JFK (ATC Recording)

On September 26, 2012, a TAM Linhas Aereas Airbus A330-200 operating flight 8078 from Rio de Janeiro to New York, declared pan pan, reported a landing gear malfunction, and aborted its first attempt to land at JFK. After troubleshooting the issue and assessing loss of nose wheel steering, and expecting a normal landing, the crew returned to JFK for a second attempt: while on short final, the Tower observed and reported that the gear was in a sideways position: again, the pilots went around to prepare for a landing under the new circumstances. Things still appeared normal from the cockpit, with the exception of the nose wheel loss of steering indication: ATC relayed a message from TAM's maintenance suggesting the copilot recycle the anti-skid & nose wheel steering switch, which positively cleared the malfunction indication. Again, the crew turned toward JFK for a landing, full stop, but requesting Tower to again confirm visually the position of the nose wheel during short final. The Tower observed that the gear was still cocked at 90 degrees: when it hit the runway, though, it straightened out.
Wonderful job and very high standards of professionalism by all those involved in managing the incident.
Audio Source: Liveatc.net
Edited by Daniel Mori ( / kenadamsusa )

[@heythere9380]

great job by all involved. sounds like Mr. Kennedy Steve guiding them in until the hand off to the tower.

[@brch2]

Steve only worked in the Tower, Approach is NY TRACON which is in a different facility somewhere else.

[@deltaglez788]

For those of You saying they have a bad english, THEY DID A TREMENDOUS JOB, their english was perfectly understaood, I know English is the Aviation language, but those of You thinking their english is bad, Id like to see You having an emergency and speaking Portuguese in Sao Paulo. Good Job for the Crew and ATC.

[@kralc93]

"putting yourself in someone else's shoes" as they would call it

[@Vref75]

bullshit vale they chose to land rather than divert then land. Lots of non standard English phraseology from the controllers.

[@NeneExists]

Why would they divert away from KJFK when they have the longest runway in the area?

[@martinjuulandersen9694]

Proper English is a work tool they don’t Master period. If Chinese was the aviation language then every other pilots should be able to speak that. But it isen’t. It is English! Hence their skillset as pilots are lacking.

[@infectdiseaseepidemiology2599]

Their English is impeccable. She has an accent. So do you. Controllers are trained to understand.

[@williamherrera1496]

why do people think that a pilot with a heavy accent is somehow less competent.? try flying in China and see who's the one with the accent.

[@miniena7774]

Aidan Your point being? There’s no correlation.

[@mortalclown3812]

@@miniena7774 Sure there is: it's seems a lot of the commentators kvetching about accents are nationalist more than anything else.

[@bktodc]

This by far is one of the best if not the best ATC recordings I've heard in a while. I agree with most of the posters on the professionalism of all controllers and both crew members. Usually JFK controllers get a bad name but they did awesome here. I noticed some changes in protocol due to the AV52 accident .

[@JoelWelter]

Very professional ATC. Also, very professional aircrew.

[@JessieColt2]

All things considered, I feel that both the Flight Crew and the Air Traffic Crews did a tremendous job. The flight crew had a warning indicator regarding the steering on their nose gear. Obviously since they couldn't get out and check the gear, they had no way of know that the gear itself was turned 90 degrees. On approach, the tower visually saw that the gear was not in proper orientation for landing and advised the flight crew. Yes, it took the crew 2 advisories to make them understand that the gear itself was not properly orientated, however, as you are doing an approach for landing, you are paying attention to a LOT of stuff in the cabin. All things considered, the crew asked for 1 clarification from the tower and then chose to abort the initial landing and go around. There are plenty of times when a native English speaking crew will ask for clarification or in slang "say whut?" in because they may not be 100% sure they heard correctly, even if they did in fact hear correctly the first time.

[@Brigadelokcom]

NY Departure controller sounds like Kennedy Steve with a very controled voice, knowing he's dealing with very busy pilots under mechanical failure stress. It is good to hear this guy in a non humorous way, so we can fully appreciate his skills at handling situations. Thanks for sharing.

[@janethouse1779]

I thought it might be Kennedy Steve as well, very professional! Love that guy.

[@grahamnancledra7036]

@@janethouse1779 I'm not an airline industry professional but from the Oil and Gas Industry and used to dealing with unexpected problems that require calmness of voice and attitude in an emergency. I have to agree that the gentleman at NY Dep, was both extremely professional and totally reassuring. Compared to the others I heard in the process. His was the voice I liked immediately. If I was ever to have the good fortune to meet the gentleman, I'd shake his hand and buy him a couple of drinks.

[@nealparry]

Pilots spoke English fine. It's just Americans who appear to struggle to understand any person whose 2nd language is English. Why do you think they have subtitles on the television in the USA for anyone who has a hint of a non-American accent and who is attempting to speak English? Too lazy to listen properly I think.

[@williampenley1260]

The communication was ineffective. They come to our airspace, in order to maintain safety, they should be more fluent.

[@bramer2008]

William Penley I agree when you say they should be more fluent. But the communication was indeed effective, otherwise they wouldn't have landed at the right place, especially at JFK, the busiest airport in the world.

[@paganviodio]

William Penley "our airspace" does not exist, our, your kind of thinking cause accidents, the plane is in the air and it should be helped to land safely, nobody can speak a second language like a native speaker...i am sure those tower personal are much more positive and helpfull, than you...otherwise nyc would be a scarry airport to land, because the other couldnt speak "your" language so good, as you wish.... you gotta hear american speak german, or even better you gotta hear american speak french in paris or so...it is much more funnier than this...

[@cottagechskitty]

***** I rather object to making a blanket statement like that. I can also understand the pilot just fine, but some struggle with accents, no matter what their first language is. I know many people who struggle with an English accent. or Southern American accents. Or whatever

[@lcmark]

The communication was somewhat ineffective. At times I struggled to understand her, and both she and the controllers clearly had some trouble understanding each other (and she had trouble finding the correct words). It was better when the male pilot stepped in, but he awkwardly rambled...pilot/ATC communications are supposed to be clear and concise. It's not about "our airspace" -- English is the international language of civil aviation, so pilots need to be fluent.

[@DanielMori]

I think their English was satisfactory.

[@mortalclown3812]

It's definitely harder to understand complaints about their accents than the voices themselves; I could make out every sentence and that's not always the case with these recordings. 😂

[@powersurge001]

ATC are really the best kind of people. The amount of patience and understanding to solve the issue was exemplary. Complete professionalism.

[@a24396]

And now: we make the holding! Actually, all kidding aside - well done by all... A potentially serious problem managed with the help of controllers by the pilots, even though English was clearly not their language of choice. I think everyone owes everyone else beer on this one!

[@12345fowler]

Absolute stellar job by the TAM crew, firstly they kept cool during the whole event and made good decisions all around. They managed to communicate effectively with ATC despite the language barrier, which is not easy and another source of stess for the crew. English aviation is rather easy as long you use standard calls etc. but as soon you have a tense moment with technical stuff happening it complicates a lot the communication. Here they exchanged with ATC on a precise manner and no message was left not understood, which is what counts in such moments. ATC did help a lot and adapted to the language barrier by speaking more slowly and more articulate so that the TAM crew could understand. To people complaining about the crew's english, go outside your U.S.A. for once and see what happens.

[@darrell190967]

These brazilian pilots did seem to struggle with the language a bit, but I also noticed that some US ATC controllers seem to talk too rapidly

[@marcioaguiar1985]

I agree! They are dealing with foreign pilots in a stressfull and absnormal situation, so it would be reasonable, to say the least, talk to them more clearly. It seems that they want to make it difficult.

[@XionUnjust]

At that time TAM was one of my carriers at T4. Even as an apron controller there we were stressed out seeing her fly over with the front wheel pointing sideways. Glad everything worked out.

[@AEMoreira81]

When did TAM (now LATAM Brasil) move to T8 fro T4---when they ,merged with LAN?

[@AgrabATC]

Both the crew and the ATC staff did a great job, very professional, the exchange was very clear...a little remark though, I think that the crew didn't get the meaning of "sideways". Thank you for sharing. We learn a lot from these recordings.

[@bielzanardo]

you shouldn't care if their english were good or not, only if it was understandable and after all they were passing by they were managed to land safe... so dont judge than by their english... and its hard for non native people speak english and it even harder to an american speaks portuguese well... i personally have never seen one! and they were in a panpan situation, they were worried about the problem not about the english give than a break!

[@xockered1944]

It's hard for the English to understand the American language!!!!

[@briancaldwell7305]

What a princess! Professional to the end! I'll fly that airline anytime!

[@brianpeters2317]

they understand each other. why are people commenting about the bad English

[@asj511]

+Brian Peters Because their English is horrible? As a Brazilian myself I can guarantee you that 99.99% of people don't make the slightest effort to speak better English. Listening to these 2 pilots made my ears bleed for a short period of time.

[@Fernando-du5uj]

"Listening to these 2 pilots made my ears bleed for a short period of time." As a brazilian, same here.

[@AEMoreira81]

Their English was pretty good.

[@sayedyahyasadat1349]

Very professional ATC departure and tower They were awesome

[@staystrong8966]

Hey that's Kennedy Steve's voice from Ground. Dude, you're in the best of hands.

[@berhautowin]

The copilot heard what she expected to hear instead of the true info from ATC. I think they did land thinking everything was ok while steering wheel was still sideways. Good piece for academic purposes

[@sharpfang]

I don't think so. They just decided that at that point there was nothing left to do but to land and hope for the best. It's not like they could get out and fix it mid-flight, trying to retract it while rotated would likely jam it, and the only thing I think they could have done better would be to fly a holding pattern a while longer to burn more fuel.

[@A_A_J.]

Their English was decent, but they took time to understand what the tower was saying, that the nose gear was not down correctly. One of the problems is identifying a statement from a question. i.e. 'landing gear is not down correct versus', 'landing gear is not down correct?'

[@Bremboy71]

Joel Santana no Comando?? Lamentavel is buk on da tabu! TAM um jeito novo de voar!

[@davideg1001dg]

Agree with all comments about the excellent work by the controllers, but for me the control and calmness of the pilot and co pilot who were after all the people who were at risk and in any danger, was inspiring i will never moan about my job again.xx

[@phml123]

Brasil ahah, melhores pilotos do mundo.

[@biarosini2579]

kkkk

[@emanuelschott7546]

Joel Santana no comando.

[@eduardopessoa5679]

Queria ver você lá na situação se seria melhor... Tendo que resolver uma pane que poderia causar um acidente grave num terminal como JFK..

[@noneofyourbusiness5074]

Kkkkk tower, redi and shoulders de bestie in de wordi cleared to Land!!!!

[@Peter_Riis_DK]

Eduardo Pessoa Questo digo commo borto?

[@Paulo8792]

congratulation to atc controllers and the crew of tam

[@AEMoreira81]

The pilot's English (JJ8078) sounded very clear to me. She just had a heavy accent.

[@JAMP74]

Damn, their english is very bad.

[@Bruchpilot1995]

In my opinion the job of an ATC Controller at JFK is much more difficult than the most pilot jobs... How do you think about it??? agree? Sorry for bad English xD

[@Jdr1053]

ATC's are, along with mechanics, kind of the unsung heroes of aviation. However don't underestimate the job of the pilot especially in an emergency situation where the workload rises even more than usual.

[@davidhoffman5789]

Bruchpilot1995, It is difficult for all involved. The pilots, who are not native English speakers, also have trouble listening to the general background chatter on the radio. You do this to help maintain situational awareness. What seems like a small error in communication can create some large amounts of confusion. Mistakenly identifying an Embraer T-tail regional airliner as a Canadair T-tail regional airliner. Mixing up ATR turboprops with Dehaviland DH-8 turboprops. If you tell a taxiing aircrew to follow the Canadian RJ after it passes, but you really meant for them to follow an Embraer RJ, you could have airliner sitting and waiting for an airplane to pass that never existed in the first place. The flight crew may be second guessing themselves as to what they heard you tell them as far as taxi instructions due to language difficulties.

[@theurbantrotter]

Amazing atc!

[@MrLuvOldies]

The aircraft crew underplayed the out of position nosewheel. They kept on wanting to land,and said that the nosewheel was in "normal" position. Thank the ATC at JFK for having a sixth sense about their aircraft condition,and "pushing on" with the bad nosewheel condition,and having emergency vehicles in position on the runway. Lucky that the 90 degree out of position nosewheel did correct itself on landing.

[@ModanoTheBest]

Ok, seriously, who the F disliked this??? C'mon, man!

[@JDOSHProductions]

You do a good job getting these conversations and subtitling them! Thanks

[@emanuelschott7546]

Joel Santana is the new pilot!

[@JJ-dr8oh]

Faz melhor lá, bonzao!

[@smokescot]

Great video. Pilots and controlers deserve much credit for what they do.

[@adrianpuma1010]

I think their english is bad, but as they maintain safety, thats what we all care.

[@00BillyTorontoBill]

The crew did a good job not swearing at maintenance.

[@SqueakerAlpha]

both piolts seemed to b doing fine with the language. everyone seemed calm and professional. I would have been wetting myself at the thought of a sideways nosewheel. That can lead to stuff that wont just buff out ;-) I wonder if the woman is the captain or copilot.

[@inshallamiami]

NY DEP was this Kennedy STEVE? (and yeah I know this is 4 years old but it’s so nice to hear his voice....)

[@jessicashea7914]

I’m seeing a lot of good job comments but pilot lands with nose wheel cocked at 90 degrees. Seems lucky to have avoided a problem.

[@douglasgarcia6242]

Jessica Shea actually during the aproach this problem was luckly solved and the wheel position was totally normal!

[@tioz01]

anyone with experience, would it been have more prudent to try and land with gear up? The only other thing I can think of is full brake on nose gear, assuming it can be done, to avoid the aircraft steering away from runway, which at landing speeds I assume would be very dangerous.

[@brch2]

(Not a pilot, but from research and watching other vids with pilots having same issue)... Nope... a plane can land with its nose gear sideways, it's mostly just going to tear up the tires, maybe damage the gear, and make it a bit harder (but not impossible) to control (other examples the pilot tries to stay on the main gear for as long as possible, and hold the nose gear off the runway until they've slowed as much as feasible while rolling only on the main gear). Then they can still get a tug to get them off the runway. Gonna cost the company some money, but otherwise the plane and passengers will be fine. Meanwhile, a belly landing would put the passengers in more danger, cause more danger of a fire, require an evacuation, tie up the airport for a few hours and the runway for days until they clear it, and be the end (a write off) of the plane.

[@officer4522]

they had enough english skill...

[@xjcrossx]

This is great. JFK controllers handled that so well. Pilots as well. At 6:37 Props to the controller for making sure she understood the actual problem. That could have been bad.

[@ThePilotman329]

BA Concorde flights would actually append the word "Concorde" to their callsigns. I.e. "Speedbird-Concorde Five Three"

[@Dolphinfox1]

no

[@noneofyourbusiness5074]

Nice job, obviously the crew does not speak english as a native speaker but everyone involved could understand one another, that`s what counts at the end of the day!

[@RodrigoAlves-yr1ct]

They were great

[@hallieboy]

Afearmative!

[@DanielMori]

I will have more on the way in a couple of weeks.

[@marciokatayama3573]

Crew was confident to land and ATC did not uderstand they were prepared to land it even with the gear in wrong position. ATC for a moment gave wrong information about 31R, aircrew confirmed it with 31L. In air traffic control not only a perfect English is needed, but the correct information. Fortunately everything was OK, even with the malfuctioning gear both teams arranged to do their best.

[@dangharleen]

thanks for the upload, it was very interesting.

[@scottbrown6305]

Sounds like everyone did their job professionally and at the highest level. This could’ve been very serious and they worked out as best they could and even though there was something of a language barrier it worked its way through. Makes me feel better about flying.

[@paingberg]

what is the mean of heavy ? tam 8078 heavy ? tam eighty seventy eight heavy ?

[@AEMoreira81]

TAM (airline callsign) 8078 (flight number) heavy (MTOW in excess of 300,000 U.S. pounds).

[@53bigmikejones]

They need a better grasp of english for sure. When they call Pan Pan, that is declaring an emergency if my memory is correct.

[@phml123]

"PAN PAN PAN" is not a emergency, "MAYDAY MAYDAY MAYDAY" is a emergency call.

[@53bigmikejones]

Google it!! You will find it IS the emergency call. I double checked it.

[@FlamAble94]

Pedro Henrike Mike is right here. "Pan-Pan" is a valid radio emergency call for indirect endangerment of an aircraft or ship.

[@yvescatteceur]

declaring a "pan pan pan" is one level below declaring a full emergency (mayday-mayday-mayday). Meaning: an indirect threat oposed to a direct threat. In this case when the nose gear is locked in the downposition, facing forward a pilot can still make a safe landing (the differential brakes are used for steering at the higher speeds not the front wheel, anyways). When the tower announced the bigger issue with the gear it became a direct emergency situation. The lowest level in 'emergency' communication is "safety safety safety". This should not be replied to, only listened.

[@liesdamnlies3372]

Yves' got it. Practically speaking there's a pretty big difference between pan and mayday calls in aviation. With a pan call the airport still conducts normal operations. Planes keep landing and taking-off, they're just made aware that the flight has a problem. If they had declared a full emergency, the airport would've cleared all traffic away from the airport and the plane and given full discretion on navigation to the pilots, aiding them as requested with vectors. It's the difference between "We've got a bit of a problem and might need help" and "We've got a serious problem and need all the help you can give us right now." But you can hear that the ATCs were still preparing for something worse, with emergency vehicles out near the runway, just in case. In either case you can hear clearly the people in the airport are staying out of the crew's way, always prompting with "when you're ready" and "if you want to".

[@DanielMori]

This wasn't too complex. Liveatc, the site I get the recordings from, has excellent coverage around JFK, meaning virtually all frequencies are covered, and no frequencies share the same stream. It doesn't take long to do the sound editing (takes longer to subtitle). Things get difficult when one or more radio frequencies share the same stream - in such instances stuff goes missed because of overlapping conversations, and it is sometimes hard to understand what is really happening.

[@thabboy]

That's quite amazing.

[@cynthiacris3915]

o que dizer dos pilotos da tam?? muito calmos... é muita confiança. declinaram duas vezes a emergência. pra eles estava tudo normal. foi deus que ajeitou pra não dar m... achei arriscado.

[@MrLuvOldies]

Thank you,Dan,for these transmissions. I learn,enjoy,and am entertained by them also. Please continue them.

[@PetrolHeadBrasil]

As a brazilian, I need to say: what a HORRIBLE english! Good God! But thank God they landed safely!

[@bramer2008]

as a brazilian you should be judging some portuguese language skills :)

[@PetrolHeadBrasil]

Elmo F. I'm not a portuguese teacher... ;)

[@bramer2008]

kkkkkkk good one! ;)

[@mauriciomarianocarneiro]

So are you an english teacher? :) One of the first things we do on stressfull situations its to return to our mother language. So for me it looks very professional as the pilots does not return to Portuguese.

[@darrinh.2322]

is that Kennedy Steve on the ATC ?

[@LaggerYT1337]

Controllers totally are heroes and don't get enough credit at all, you're right. But what can you do, they're not prominently displayed with uniforms and shit. And movies rarely show them as more than sluggish, slightly dull pushovers. A mistake, IMO.

[@LaggerYT1337]

Aren't they starting to use "super" for the A380 because of the even bigger wake than a "heavy" would produce? And also, I believe they used "speedbird" for the Concorde. I'm not a pro, so I may be wrong. :)

[@Aramarcos]

Actually i live in USA, (i'm not american) and they speak Portuguese reeeeaaaallyyy badly, i mean reeeeeeeeeaaaaaaaaaallllllll badly. Deal with.

[@rosen9425]

Holy shit. Without the ATC really pressing the matter of sideways nose gear they would crash and burn for sure. And non English speaking native pilots should have way more mandatory language training. She can barely get her intentions trough!

[@joepatroni8625]

Trough? perhaps YOU need english training.

[@anthonyg9787]

LAX few years ago... plane lands with nose wheel 90deg locked. all was ok and only gear damage.

[@rosen9425]

Joe Patroni Funny. Missed on letter. So sorry for this utter fatal mistake of grand proportion.

[@DinoDiniProductions]

Addictive_LiquoriCe you very sadly confuse the repetition by the parties to ensure absolutely no miscommunication with the idea that there is a deficiency in their English. There isn’t. I understand them Perfectly. What is going on is that people under severe pressure are being really careful in a very stressful situation. It is sad that instead of appreciating this, you want to have a moan just to boost your own ego.

[@lekoman]

Speedbird is actually British Airways's callsign, so would only have been used for Concorde flights operated by them. They use it on all their flights. :)

[@DavyJones65]

what does heavy mean?

[@andreacacicia4346]

Yes of course, I didn't add the Super cat. I don't know why they used that callsign but it's the actual one. :)

[@carissecraton9974]

I think they could have safely taken their first approach after checklist, gear down, nose gear sideways per the tower, very slow touch down and light as possible touch down on nose gear landing. Low on fuel is the main concern.

[@rjballrxcution]

Good job compiling all of this. It must've been a doozy having to go to multiple archives while keeping it all chronological.

[@jjmoose747]

Very interesting conversation. Thanks for putting it all together.

[@williamherrera1496]

it was all good.

[@mfcmichael3564]

Why she declared a Pan Pan Pan??? A Problem with the Gear is a Emergency not a Pan

[@brch2]

Pan IS the declaration of an emergency (Mayday is the declaration of an emergency that's imminently life threatening). They're the same thing, except US pilots rarely use Pan (or Mayday) and just state "declaring an emergency". Pilots from other countries are trained to specifically use "Mayday" or "Pan" instead of simply stating "emergency".

[@Infidel7153]

If you can't speak understandable english you shouldn't be flying wether you like it or not english is the official language of commercial aviation.This is why Brazil has one of the worst ATC systems in the world and TAM has a horrible safety record .

[@airplane6176]

Great job, you just killed about 50-60% of the aviation industry.

[@lucabo666]

+Infidel7153 Their English is perfectly understandable.... Maybe they don't have a pretty accent but still, they are perfectly understandable.

[@RodrigoAlves-yr1ct]

+Jari Jr mas você por aqui...? kk

[@shortafewbolts]

Great job. Just curious why the crew did not request emergency equipment.

[@marciokatayama3573]

They were confident on their training landing with gear problem.

[@remoteharddisk]

That s brilliant! hope u can make more videos with subtitle :) that help us understand more.

[@andreacacicia4346]

There are three Airplane categories regarding weight. 1) L (Light) aircraft types of 7 000 kg (15 500 lb) or less. 2) M (Medium) aircraft types less than 136 000 kg (300 000 lb) and more than 7 000 kg (15 500 lb) 3) H (Heavy) aircraft types of 136 000 kg (300 000 lb) or more The Heavy only will be added on the callsign.

[@AEMoreira81]

Then you have the situation of the Boeing 757, which doesn't have heavy added to its callsign, but must be treated as one because of wake turbulence.

[@luciomacedo8951]

Que inglês horrivelll

[@JJ-dr8oh]

Faz melhor lá comandante!!!! Brasileiro é um ser arrogante de natureza...

[@TravisBicknel]

Did the Captain or FO of TAM 8078 declare an emergency?

[@AEMoreira81]

No...a pan pan, which is a level below an emergency to request priority in landing arrival.

[@CZEshark]

hey I haven't heard such a professional ATC for a long time. Thank you

[@christian0319781]

Great job of the guys from atc ( dep and tower) respect!!!!!!!

[@caspianmerlin6162]

Fail... their English is better than yours! 'TEACH them TO speak English' - not 'learn'...

[@lammie001]

damn this could have been an accident! these people really need to learn english! it is the industry STANDARD! or in other ways it is part of the job to be a decent pilot to speak proper english, just as important as other skills.

[@victoraatg]

they understood everything the atc said,and the atc understood them as well. they just have a different accent,so i don't see any problem,they've passed english proficiency exams,they woundn't be flying to usa if they were not capable.

[@davidhoffman5789]

lammie001 1, I think you missed the bigger contentious issue of the flight crew declaring a pan and proposing to block the runway waiting for a tow. That sounds more like a mayday call to me. I have listened to other such conversations concerning a bad nose gear and a mayday or emergency is usually declared.

[@panchoscse77]

does the controller know what it means a "pan pan pan" call??? the pilot said "we have a gear problem, just stand by". When a pilot declares a pan call, that means that you can't bother the pilot with transmissions, just let them solve the problem...

[@uscgswimmer1]

But when they are flying some of the most congested airspace in the world the controllers can not simply stop talking to them. They need to do their job to ensure there is no collision with other aircrafts. They are in the JFK Airspace! Come on now!

[@losttownstreet3409]

***** An urgency call is correct as they don't need immediate assistance and the security of vessel is in danger and possible help is needed. No immediate help is needed by the vessel. They only need possible help after landig; no need for calling the RCC at the moment (with all the paperwork and investigation of the aircraft, wich will put it out of service for days).

[@AEMoreira81]

She declared a pan pan to get priority landing and the tower's attention. The aircraft's ability to fly was not in question though...just its potential ability to taxi. Had the aircraft needed to go to reserves, an emergency would have been declared.

[@kurdman12345678]

whats pan pan?

[@Bremboy71]

No ICAO 6??

[@NicolasR4mos]

i think to

[@officer4522]

Always THX!

[@airplanepilot3411]

Nice.

[@johnfulanito]

Pan am?

[@volante8657]

pan pan is something less important than a mayday, like an engine failure would be a mayday, but a slight malfunction will cause a pan pan

[@Noctew]

Pan-pan messages are so called "urgency messages". They are used either when you have to pass an important safety message about another aircraft (mayday must only used for your own plane) or person (like when you report a crash which just happened on the highway below), or if you have a serious problem but are not in immediate danger. They have priority over anything except an actual mayday.

[@ilikethisnamebetter]

6.40 ".. say, what?"

[@hallieboy]

Obviously they don't understand what "sideways" means.

[@marciokatayama3573]

Co-pilot did identify landing gear steering problem since the beggining.

[@BretMeister]

I'm a commercial airline pilot, so I have some weight with this comment, this is actually really painful to listen to, the lack of proper communication and structure is ridiculous, spending so much time on the radio trying to talk... ugh I wanted to talk for them.. listening to the captain try and tell the women what to say. give me a break, pilots are held to higher standards than this,

[@tothjozsef3085]

What the callsign "heavy" means?

[@tucatnev123]

***** Ta!

[@thiagodm6078]

***** imagine um A320 pousando. as turbinas tele vao causar uma turbulencia por onde passam, e vao deixando esse rastro de turbulencia. "HEAVY" quer dizer que essa é uma grande esteira de turbulencia. OK?

[@goosubux]

***** Heavy is applied to all radio transmissions with air traffic control from aircraft capable of takeoff weights of 300,000 pounds or more. Thanks to Wikipedia

[@chacha-dj1zt]

An aircraft with 300,000 lbs or more Maximum Take Off Weight classified Heavy. Most wide body jets are heavy but A380 and an exception of Boeing 757; A380 classified Super and Boeing 757 is the only below 300,000 lbs MTOW aircraft classified Heavy

[@AEMoreira81]

MTOW in excess of 300,000 pounds, except for the A380 and Antonov 225, designated Super. This is for proper spacing of aircraft for wake turbulence While below 300,000 pounds, the Boeing 757 gets treated as a heavy because of wake turbulence that is worse than a 747 (at least 2 fatal crashes have been attributed to small aircraft being caught up in a 757's wake turbulence).

[@mosienko1983]

She sounds like she has a Russian accent (maybe Belarus?). But that's Brazilian portuguese?

[@focusaddiction3460]

Yes BR portuguese.

[@guisemensatto]

Yes. I've heard that already, It looks like Russian and Brazilian got similar accents for some fonetics when speaking English.

[@rossarmstrong6731]

How on earth do they allow pilots without fluent English into the skies is beyond me.. People may disagree with me but this can be really quite dangerous.

[@dxb8788]

under stress you wont even remember your name , you have no idea how aviating and navigating and communicating together are really stressful , flying means to put an eye on flying and stay in a controlled flight and staying away from terrain and traffic so don't blame the flight crew for not speaking fluently with the ATC because they all have passed english language proficiency tests before obtaining any license

[@rossarmstrong6731]

But you are not supposed to do all of them at the same time. If you have done your human performance and limitations you should prioritise that list in order. Also, in MCC and CRM you should be able to think more easily as the workload is split between two (or sometimes even three) crew. The problem is more to do with fluency in English itself and I'm often surprised with how bad the language is spoken from many non-native English speaking nations. Whilst it is great to see many people from many nations in the aviation family I often wonder how some of the worst examples managed to get by when there is a problem.

[@johnhaddndiggn5301]

Ross Armstrong In this case all persons involved were able to talk to each other. Flying is not about working on a novel, ATCs goal is to get the information "heading 220, FL 250" from A to B - if that works, the job is done. If you wan't something to complain, there are well documented cases in which even that was a problem, which led to really dramatic results.

[@johnhaddndiggn5301]

Socrates Suarez Obviously not yours, because that seems to be way too tiny... Now grab some Windex and get back to work...

[@norbertblackrain2379]

Well i am often surprised how many native English speaker can not do anything in a second language ...

[@Kamadev888]

big plane. tam = brazilian airlines TAM

[@ZeCockOfTheWalk]

oh sweet irony...