The Blackshark V2x has a Hidden Problem | Razer Blackshark V2x Review

[@Dipidoodle]

So to anyone who recently bought this headset and is wondering what is wrong, try using a different splitter cable if you happen to have one and that might fix your problem. Or as i was suggested in the comments, maybe hook up a cheap external sound card. Update: sound on the right earcup of my friend's headset is not working anymore. He will contact razer for replacement. Negative experience overall. Edit 2: i have also contacted support and they again asked me to try on a different device. You know how in the video i connected it to my laptop and it sounded good? Well this time, i tried to connect the splitter and just plugged in the mic part, and then it sounded bad again... Edit 3: razer said the splitter is defective and that they dont have replacements, they just said get a splitter from somewhere else....

[@narami8702]

RAZER'S TRASH

[@frankenstein5897]

bro i have blackshark v2 the one with sound card and my right earcup stopped working after a week i bought it. but then i watched some YT videos found out its windows problem go to speaker icon on right side below, right click select sound option, go to playback and select your headset. open it's properties go to levels check balance you'll find right earcup sound is at 0% happens with me often but this is the fix.

[@theprotectorplay7399]

@@frankenstein5897 Are you sure??

[@frankenstein5897]

@@theprotectorplay7399 yes

[@lk3755]

Do you have to use the splitter cable on the pc to use the mic? It sounds better without splitter cable but could you connect it without it and still use the mic or is it rquired?

[@nebojsalakicevic1165]

I fixed mine with this: -device manager -Sound, video and game controllers -realtek audio (right click-update driver) -browse my computer for drivers -let me pick from a list of available driver on my computer -high definition audio device Worked for me, good luck to you!

[@SlyLeon]

Yooo! Thank you so much for this info. I did all what you said and it works! Have a great day/night.

[@emperor7710]

Thanks G

[@TheKlokmen]

This was indeed the issue, thank you!

[@DocPwny]

Just got a pair for Christmas and this worked perfectly, thanks!

[@j.b.5836]

thanks a lot

[@ConFerMThaClip]

It’s crazy how I haven’t had a problem with this headset. I’m completely satisfied.

[@theprotectorplay7399]

I cant even understand what the problem is for him.. I got no problem with mines and i dont use that software i use dolby on my console and they sound extremely good.

[@Jeroen.3686]

@@theprotectorplay7399 dolby on console??

[@iSHanR]

Hey does the mic shift it's position on its own after long usage or its firm ??

[@theprotectorplay7399]

@@iSHanR Yeah the mic will move around after a year maybe just depends on how you treat the Headsets mines are like new.... but you have a new option from Microsoft now for $60 3.5 jack. check it out.

[@iSHanR]

@@theprotectorplay7399 ok bro thx .

[@ritikabanik496]

10/10 would recommend watching this video before purchasing

[@theprotectorplay7399]

Bro buy this one and save 100 buck the sound it's amazing man.

[@swapnilsaha7629]

did you buy yet? can you tell me how it sounds when you watch movies/ listen to songs, i know it's great for gaming, but im confused here,, plz help man

[@jeevand211]

wow that guy who dropped 40 kills with phoenix is pretty cool

[@notanactualpanda]

I knew I wasn't going crazy with the mic sounding VASTLY different from those two. From them it sounds perfectly fine, but with other people it sounds decent or just bad. I'm really glad to know that I'm going insane hearing vastly different mic qualities

[@withywarlock4298]

Thanks for this video, it's been really helpful and should be essential viewing for anyone considering buying what is a rather decent budget headset. What helped me is plugging the splitter into the back of the motherboard, as the front caused a crackling sound and didn't pick up my voice, and a Sabrent USB sound card didn't register my voice at all. Having plugged it into the back of my PC has made it nothing short of a dream. I hope this helps anyone else having trouble, though I'd prefer these problems didn't exist in the first place. ^^

[@daooga9177]

helped me thank you legend

[@aukusti22]

Do you have 2 jacks in front and back of your pc?

[@withywarlock4298]

@@aukusti22 I do! But, and it's probably because of my how my PC was put together, I had difficulty getting one of the jacks into the front sockets. So the headphones could go in no problem, but the microphone would only go in half-way. Hence the back. But it might work on the front. No harm in trying the front if that works for you! ^^

[@aukusti22]

@@withywarlock4298 i only have one port in the front and two in the back but my mic sounds bad from every port, i might try an external sound card

[@swapnilsaha7629]

an you tell me how it sounds when you watch movies/ listen to songs, i know it's great for gaming, but im confused here,, plz help man

[@dafae.]

thank you for the honest review. i've watched many razer reviews and it sucks how so many people hide the flaws that some razer headsets have because they get paid to promote them.

[@christiansenaguilaruribe]

Today in day to buy a headsets, is some so difficult because there are a lot of brands. and have watched some youtubers aren't sincerous with the analyze of the products

[@dafae.]

@@christiansenaguilaruribe very true

[@Puddskye.]

this actually doesnt have many flaws

[@guymfalkon1236]

I have it and I have zero complaints. They sound amazing but only after you tweak the sound with an EQ, otherwise they sound super muddy and the bass is way over the top in my opinion.

[@dafae.]

@@guymfalkon1236 Thanks for the honesty lol I'm glad to hear that. I ended up going with the HyperX Cloud Alpha and they turned out fantastic too. Wanted to try something other than Razer cause they were the only brand I used.

[@Noushauga]

Finally the video about this headset I've been looking for.

[@akshathbabu6574]

YOOOO YOU HELPED ME OUT SO MUCH. I FIXED IT AND MY MICROPHONE SOUNDS SO MUCH BETTER NOW. JUST PLUG IT INTO THE MOTHERBOARD AND RESTART YOUR PC AND BAM ITS BETTER NOW. THANK YOU SO MUCH.

[@Dipidoodle]

Glad it works for you :) , unfortunately it didn't help me lol

[@iRavenHD]

@@Dipidoodle lol…

[@ayoubbouyann7613]

I have the same problem how can I solve it pls ???

[@swapnilsaha7629]

can you tell me how it sounds when you watch movies/ listen to songs, i know it's great for gaming, but im confused here,, plz help man

[@memeranque]

A surprisingly quick fix would be using any cheap external usb sound card, better mic + improved sound quality

[@Dipidoodle]

You are right. That would probably fix the issue, but i have to review the headset by itself. And i think razer shouldve seen this issue.

[@Dipidoodle]

Thanks for that suggestion though, i will put your suggestion in my pinned comment.

[@MidnightPodcast]

@@Dipidoodle 10000000000000000000% spot on!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[@swapnilsaha7629]

can you tell me how it sounds when you watch movies/ listen to songs, i know it's great for gaming, but im confused here,, plz help man

[@benr4469]

but how i connect pink and green spliter to sound card i have focusrite scarlete solo

[@rook740]

[I FIXED MY MIC] This video gave me an idea to plug it into my motherboard instead of my front panel and it fixed the low mic audio and fixed the distortion. So much louder too! EDIT* Not just my mic but I think my headphone sound is enhanced also? I removed 7.1 driver because I don't want it. TLDR; I removed my splitter from the front panel into the back of my motherboard.

[@pumpking8585]

for me i still have the problems even though i’ve plugged it in my motherboard…

[@HDAD419]

ngnl the mic without the splitter cable sounds hella good

[@Dipidoodle]

I know!

[@Puddskye.]

it s obvious, really. splitters/adaptors most of the time make stuff worse, especially with audio

[@swapnilsaha7629]

can you tell me how it sounds when you watch movies/ listen to songs, i know it's great for gaming, but im confused here,, plz help man

[@splatink]

I have never had a problem with the splitter cable, and the mic sounds so good its unbelievable

[@levicaptures]

Do you use the splitter on pc?

[@levicaptures]

I want to buy it but idk mucb abt it. Do i need to use the splitter my pc has a combo jack if im not mistaken

[@splatink]

@@levicaptures Yes I do

[@splatink]

@@levicaptures The headset cable itself is quite short, so I wouldn't suggest you use the combo jack. Just use the splitter and connect it to the back of your pc, the splitter is very long. I have had them for a few months now and it is a really good headset.

[@levicaptures]

@@splatink okay thank you

[@kolbygill8426]

device manager -Sound, video and game controllers -realtek audio (right click-update driver) -browse my computer for drivers -let me pick from a list of available driver on my computer -high definition audio device when i did this, my headset completely stopped audio output, but the microphone still worked. why?

[@termisium3706]

I am having exactly the same problem and it works fine on my phone. I tried with a different split cable and it didn't change anything. Should i buy a sound card or return the product? If anybody tried soundcard fix does it work now?

[@mah3shchoudhary]

The problem is really common, this happens when your pc is leaking electricity (current) to the floor, try putting a plastic mat, or anything thats non conducting under your pc.

[@yevolution]

This is why I prefer USB ends over 3.5mm all day for headsets. Additional info, if you bought or is buying a 3.5mm end headset, you should have Realtek Audio drivers installed because that's one of the main drivers recognized by windows that actually reads both audio and mic input from your 3.5mm headset. With USB, you don't have to worry about it

[@pumpking8585]

is it possible to buy a USB end for a 3.5mm jack?

[@yevolution]

@@pumpking8585 I believe I've seen that type of end / converter out there before.. just not sure how much it would cost you since I'm from the Philippines hehe 😅

[@pumpking8585]

@@yevolution oh fellow Pinoy! lol, i was just wondering if buying a USB converter would actually fix the problem or should i just stick with buying another splitter, cause razer’s one is faulty like the video said.

[@yevolution]

@@pumpking8585 the razer faulty issue might have been resolved already, but I'd personally go with USB END any day of the week. I just prefer its stability and convenience. Its because I had a bad experience with splitters before having grounded static issues and (malakas lumuwag) issues..

[@ToddBVick]

I'm a bit late to the conversation here, but this past Fed (2022) I purchased the Blackshark V2 + USB Sound Card and my voice recording sounds identical to your video - so the USB Sound Card, on my PC at least, did not improve the microphone sound. I have also spent the last week - hours upon hours, trying to troubleshoot this issue with no luck. I'm convinced this headset is not good for voice recording - great as a headset and using your voice on Discord, but for recording your voice (for video use), it's utter crap!

[@elisthetic]

thanks for the video! also loving the firewatch wallpaper

[@dasraupi2679]

I used a Kraken for more than 5 years and the headset and splitter cable still works fine. BUT I can confirm that the splitter makes the sound worser. I personally think that's because of the increased range the signal has to travel and the fact that it's not intended to be splitted. Anyways Razer provides a lot of USB Headsets by now and they just work fine for me

[@jent6529]

My splitter doesn't do shi* on my PC. It's pretty much useless...

[@SociaI_]

U gotta plug the audio jack into the splitter really hard for it to fully be in , I used to not do that and the sound was worse but when I did that it worked

[@cepzu_]

bro my kraken x broke in a year 😭razer headphones aren't durable but my razer mouse is literally invincible

[@Beast2.O-x4t]

Dont give up bro u have come so far

[@ElBartoxD26]

I think the reason of the mic sound quality its because of your integrated sound card of your motherboard. I don't know what motherboard do you have, but since its a jack headset it depends entirely in your motherboard integrated sound card.

[@tomysam150]

I also think that It's probably because of his integrated sound card. Razer can't really do anything to fix this. This is a common problem with headphones using a 3,5mm connection.

[@lukeyu7086]

Yup he need to use some usb basic soundcard like this one that hyperx provides with cloud 2

[@aukusti22]

Can someone tell me a good external sound card to use with these headphones?

[@fightnight14]

His PC is definitely the problem. He should have ruled it out first before concluding that the cables are the culprit

[@fun_ruiner]

I'm using the included splitter and it seems perfectly fine for now

[@Dipidoodle]

Thats great!

[@luhtweakin2658]

I’ve been using it since April and no problems yet

[@swapnilsaha7629]

can you tell me how it sounds when you watch movies/ listen to songs, i know it's great for gaming, but im confused here,, plz help man

[@fun_ruiner]

@@swapnilsaha7629 it's good for the price, but it won't blow your mind. you can eq it with Equalizer APO and it will sound significantly better, but still not as good and resolving as a decent pair of headphones. But for a gaming headset I find it very comfortable, very good noise isolation, sounds good with proper eq, and the mic is really good for a headset.

[@swapnilsaha7629]

@@fun_ruiner thanks bro,, it helped ;)

[@jazzycantswim9808]

Ok for those asking what kind of USB soundcard to use in order to fix this "MIC SITUATION". JUST USE ANY GENERIC USB SOUNDCARD. My soundcard doesn't even have a brand. It just says "Soundcard". My primary suspect was the ground in both of the ports of the motherboard so an external soundcard will fix it since it won't have direct contact to the port (Motherboard). It sounds great now.

[@pumpking8585]

Will try this out!

[@OrionRox]

Seems like Razer released a new version of Blackshark V2x which is called Blackshark V2 X USB, it uses a USB cable instead of 3.5mm, and also cost $20 more compared with 3.5mm version. I was wondering which one to choose and after watching this video I decided to go with the USB version. Thank you sir.

[@fatcj9298]

If you have a sound card i dont think its gonna be a big problem

[@pumpking8585]

Wish i read this comment before buying the regular BS V2X 😭, Now im reading this with a faulty mic and waiting for my USB sound card to deliver.

[@elitezake8458]

FINALLY I CAN HEAR THE GOLD SCAR BEHIND ME AND THE CHESTS FROM FORTNTIE

[@benr4469]

after 2 years with this headset got it to work somehow with high definition driver instead of realtek. but still sound leak through mic even tried diffrent splitter. so my conclusion is that this headset just isnt compatible with pc. all of my friends have it on console and it works with no problems. so or find a spliter that will work for you or just buy diffrent headset. i recomend on corsair void elite usb. very comfortable on the head not pressing the head hard. and sounds great for the price. and no connectivity issues.

[@t01dc]

you had the microphone boost up 30 plus DB, turn it back to zero. also its always better when you use the app for your headphone

[@clashwithmoi8926]

The way you use your hands is very unique, it seems like your thumbs are much more dominant than your index fingers.

[@malaika447]

10/10 video learned so much from it

[@Lucasio1209]

Just got the black shark v2 x. The sound quality is absolutely great. Very crisp. The mic on the other hand is absolutely atrocious. When I first used it me and my friends burst out in laughter at how bad it was. Probably gonna get a new splitter cable.

[@Batuh_n]

is it comfortable? how big are your ears?

[@aukusti22]

did you get it working better? i have the same problem atm and my friends are roasting me :(

[@jeffreydagiraffe9333]

Idk if this is just me, but if you have an ear that is small or if your a kid. The headphones might cause your ear to feel really sore. I am currently experiencing the issue and it is very painful. This only happens if you wear it for a long time. The only way to get rid of the swelling is to not wear them for a week or so.

[@swapnilsaha7629]

can you tell me how it sounds when you watch movies/ listen to songs, i know it's great for gaming, but im confused here,, plz help man

[@ineptune-7615]

i always find these type of videos pop up in my recommended right after i order the item

[@cricketshow1482]

lol same

[@seanjorden8492]

I puchased a Blackshark V2x (included a usb sound card) .. same issue. Voice sounded identically crappy. I just tried plugging directly into the headphone jack on the side of my laptop (MSI GE76 Raider) and viola - great sound. So the included usb sound card is the culprit somehow, but I can't be bothered to troubleshoot. My laptop is state of the art in 2022, I have a brand new headset, the drivers are up to date. I dunno Razer maybe try not making a USB sound card smaller than a stick of gum?? What is the point of the USB sound card anyhow?

[@matheuspasqualote4504]

About three to four days ago people have commented how my mic quality became terrible and extremely low quality garbage, and watching your video and recorded audio, that seems awfully similar to what happened to mine. I'll be checking out about the splitter cable because i have no idea what happened, thanks my dude

[@cheka296]

Actualiza drivers de sonido o comora una tarjeta de audio usb

[@bellayeager]

ur friends audio was so clear because of discord it might have partially been because of the splitter but discord has noise suppression and audio quality options that makes ur mic sound alot better. Also the boost problem u where having just turn it halfway or a little over it doesnt need to be max thats also something you can change in discord if needed btw

[@TmzOSGaming]

The terrible mic is a model problem from what I researched. It strangely only works well with Windows native drivers (pretty well tbh). I got mine from a Razer Bundle, exact same issue. I'm using a Hyperx splitter, same problem. In my old and new PC I had the same issue (both mobos made by Gigabyte, with a really good construction), and I used so many different mics here without issues for 8 YEARS (OneOdio A71 and many cheap headsets/mics.. all without mic problems on realtek drivers). Pay attention to your damn QA, Razer... besides this, the headset is good, but don't pay too much for it.

[@shuramixu]

I play with 30 volume, but I feel that the Blackshark v2x is not good at low sounds. It is recommended to connect only 1 jack and remove the splitter cable on the board.

[@nirmoreno192]

I have the same problem. I sound very distant to people and if i boost to 30 db theres a buzzing sound. Replaced the splitter with a cheap splitter, sounds a LIL better but not quite. Any ideas? I got the Blackshark V2 x white (if relevant) with 3.5 AUX. Pls help.

[@ChocAus]

Thankyou for the vid, that part about the guy putting the cable in the other end of the PC was spot on for me, my mic was horrible until i stumbled onto this vid and gave it a try.

[@metromelvin]

Its not the splitter cable. Its how sound is picked up by the system as cheap motherboards don't have better sound hardware in them (issue caused by electrical interference etc as the jack operates as analog among one thing that springs to mind). There is simple solution like using a noise cancellation software like Krisp or RTX voice for nvidia gpu users. This will fix the issue.

[@360_pi]

Exactly

[@aukusti22]

how does it fix the problem like what does it do?

[@lijhay2889]

@@aukusti22 "noise cancellation"

[@jacquesbredenkamp9984]

plug the mic port of the splitter into the phone and take a voicenote on the phone to see if it is the computer or the cable

[@foaduk9118]

is the mic supposed to have a fuzzing noise in the background? my mic sounds good but it has a quiet fuzzing noise in the background

[@estomir4]

anyone here with the problem of blackshark v2 x cant capture my voice /mic not working

[@weikwenju5261]

Luckily I got the full USB type C cable to connect headsets- EKSA 900 Pro + Creative SXFI gamer headset. Both work on Type C with solid materials.

[@thunderstorm3724]

I had these headsets for almost 2 years maybe... no problem whatsoever

[@Murd0cz-xe3yi]

I have thiz and when i use the splitter it jumps from the headphone output to digital audio???

[@yakuzapapi7211]

i used electrical tape, and taped the connector. Havent had problems in 2 years. still working, still sound amazing.

[@the80hdgaming]

The only issue I've ever had with my Blackshark V2 is the fact my cat ate the rubberized cable and the cable is super prone to getting tangled on itself...

[@snowrider79]

I'm wondering why you didn't get a headset without a mic, if you already have a mic then get headphones because then the manufactures will spend more money on the sound and build quality of the headphones other then spending it mostly on the mic.

[@glitchy1826]

Thanks so much was worrying about this but I didn't know the cable was a combo headphone and mic jack and thankfully I do have that Thanks so much!

[@fr0stb1te377]

I really recommend razer black shark v2 over razer blackshark v2 x cuz I think with black shark v2 there is a bundle where you can buy black shark v2 with soundcard which makes the price increase by 40 dollars and the soundcard really makes the audio 10 times better and not just that there is a grab bag for outdoor usage and a detachable mic which is a pretty good deal for 100 usd

[@illkitty]

You are a life saver!!! The splitter cable is so bad, I almost returned the whole headset. I had a USB audio splitter from another Razer headset ...RIP ...and that fixed it!!! Thank you 👍

[@BOOMbastic...]

What usb splitter , like 3.5mm to use bro??

[@-Spirit]

thankfully the ones i bought were great, no problems. My friend bought these after i recommended them to him, and they came out worse than yours. The mic was really bad and he had to return them

[@Batuh_n]

how big is your ears? is it comfortable?

[@-Spirit]

@@Batuh_n my ears are normal size 🤣😂😂, but the cups have more than enough room for bigger ears lmfao

[@Batuh_n]

@@-Spirit I have big ears and my ears doesn''t fit to some headsets

[@swapnilsaha7629]

can you tell me how it sounds when you watch movies/ listen to songs, i know it's great for gaming, but im confused here,, plz help man

[@ShaikSaifullahShareef]

Which motherboard do you have ??do you have a external sound card?

[@matthewlim8957]

I have the same issue, the sound is amazing but the microphone is so bad and i tried to take off the splitter and just plug it directly to the pc but it says that the microphone is not plugged. Any solution? Should i buy a soundcard or a new splitter?

[@aukusti22]

im having the same problem

[@domonikistheguy]

like many have expressed thank you for the honest review of the headset. A lot of the reviews i've seen on youtube have embellished the product a bit that it seemed too good to be true. still seems like a worth while product for the price range.

[@ghosthxr]

It’s gotta be a production issue. Companies partner with distributors who cut deals to use companies’ designs to massively produce their product. Because of how long this has been on the market, I would imagine that somewhere along the line, the distributors thought they could pass it with some other material. Things that are less conductive or not insulating the wires well enough. I’m about to get 2. For my channel

[@imxidaz5810]

I tried to fix this problem for hours but didnt work So i just went ahead and bought a new mic really disappointed at razer for having such issues,never buying a razer audio product again I also bought a Razer Kraken Ultimate and and right ear cubs didnt work.

[@clawson32104]

I've had one pair for 6 months and just bought a backup while on sale. Both work flawlessly bit I do not use the splitter cable as it's not needed for my Xbox.

[@swapnilsaha7629]

can you tell me how it sounds when you watch movies/ listen to songs, i know it's great for gaming, but im confused here,, plz help man

[@clawson32104]

@@swapnilsaha7629 I only use it for gaming

[@Beast2.O-x4t]

This is the most explained video i have seen

[@blackBrad18]

I got a razer nari wireless and a steel series arctis 7 wireless and the bad news is, they have only lasted me 1 year and a bit for both of them. But they were the best headsets I've ever used, the steel series was definitely my favourite becausd it was the smallest and most comfortable. Going to get the razer blackshark wired as they say it's the best most affordable headset you can have right now.

[@adarshm305]

This issue is related to laptop or desktop hardwares. I am using same headset connected to a docker. Mic sounds good. But it captures too much outer noise also.

[@na5her]

I had the Kraken X (sadly the headband snapped) and some of the spiltter cable issues you spoke of affect that headset too. If it wasn't correctly inserted the audio would only play in one ear and the mic wouldn't work. This shows that Razer's splitter cables are unreliable. That being the case I would like to know what makes a splitter cable good? Any insight is more than welcome.

[@Dipidoodle]

I have no idea

[@skarrrlet5593]

lmao had the kraken x and it snapped too

[@xepherx4204]

@@skarrrlet5593 Same here

[@fanouss1962]

I had the same problem with my headset. I found out that my motherboard was grounded with the PC case, which caused static noise in the mic. When I touched the PC case, the mic would clear up and the static noise stopped. I fixed this by buying a USB sound card.

[@nicoray6152]

> Martín N. Raynal: I want to leave this comment, to say that the video has been very useful, and I am about to buy those same headphones. This video doesn't make me back down, it just makes me be more careful when dealing precisely with the splitter. You have my like. Greetings from Argentina.

[@sickomode-_-og7119]

Idk if anyone will be able to solve this but my headset keeps beeping like it’s losing signal. But i’m right fking next to my playstation. I’ve had this headset for a year and this randomly started happening. If anyone could help it would mean a lot

[@rlo7296]

I am also experiencing the same problem right now, the mic quality is really distorted and muffled. Does anyone know how to fix this?

[@ritikabanik496]

LOLLLL WHEN IT POPPED OFF AT THE BEGININGGG

[@LS-is5ob]

i fixed mine by going into the sound control panel, recording, right klick on the razer mic, properties, advanced, change the default format from 16bit 16000hz to 16bit 48000hz

[@CarlosHernandez-gc6no]

Wait I need to have the window open on my laptop when I play on my ps4 so the surround sound is activated?

[@UnstableCastle]

Im thinking of buying these and gonna use them mostly without the splitter will it be a good choice ? Or should look up for any different one

[@ZipNipValorant]

Tysm bro You Got Me!!!! ❤❤❤ (i forgot to plug sec cables 😂

[@Lon1001]

I have the same headset and sometimes use it on my phone for calls, usually it's fine but sometimes people on the other end complain that they are hearing a lot of mechanical noises and distortion, however I don't use the splitter at all. And in any app that I can record my voice in the mic always sounds really good on my end. This plastic headset unfortunately makes lots of creaking sounds when I move my head or jaw that transmit loudly back into my own hearing, I thought maybe the creaking was causing the sound issues in the mic but again when I test it on my own recordings it's not an issue at all.

[@jent6529]

When I first bought the headset, it was working perfectly but after I plugged on my PC the mic stopped working. I can't talk in game and i tried everything but end up with no result. Restarted my PC a few times but still nothing. One day later, I tried again and somehow I can use the mic on my PC but it's very low. It's about 4% out of 100% volume.... I'm about done with the headset and maybe buy a different one and see if it just my PC or the headset

[@DroowTooGood]

I have a steelseries and the black shark, they have the exact same problem as you so it’s probably something to do with the pc. Maybe wireless would work better

[@Ron-pl6nl]

it could be because the PC casing front audio ports are defective

[@psychoqween]

This guys dry humor is entertaining at 5am

[@hauntedelu4377]

FR LMAOO

[@Ike32]

Good to know that the splitter screws up the mic quality

[@treebugg]

uh hello, if you still read this I appreciate it ok so my only problem is just the mic, its totally unusable idk why. I tried to search for any solutions but no so I just come here. (im using laptop is that a problem)

[@dcaseng]

I purchased the "courage JD" version, and it doesn't even come with the splitter cable, which i suspect is why my mic isn't working at ALL. I've tried everything in this video, and nothing works. I decided to purchase a separate splitter cable to see if that works. I tried connecting through the USB sound card, and still nothing. I'm extremely disappointed with the mic issues, and hope i can get it to work when i get the splitter. My old Logitech G430s worked perfectly fine, but i thought these would be more comfortable.

[@derekw9358]

i plugged it to my creative sound blaster AE-5 Plus... it sounded so much better. haha... but yeah, the splitter cable is an issue, it will have noise over time, perhaps might gets worse over time.

[@Gaben3210]

I had the same problem with my old Siberia V2 after a couple of years of using it. So I bought an Arctis 3: same thing happened. I tried everything, so I thought my motherboard is probably causing it. Later I did switch my CPU with that my MB too, but the problem still existed. I even tried using them through a 2.1 speaker's built in extender cable but nothing. Eventually I bought an external USB mic but I already did develop the habit to basically shout while playing with friends. If anyone knows why this is happening please let me know. EDIT: possible solution below.

[@Gaben3210]

Now that I read the comments I do remember a sort of solution, I think the headphones didn't get enough power maybe. Not using splitter cables, and lowering the headset volume helped I think. AKA: go 100% headphone volume in windows, and 70-80% on your headphone's actual adjuster, instead of 100% on the adjuster and 50% in windows. This would make scene because my old Siberia's adjuster went really broke, so I 100%'d it and started using window's adjuster, and when I bought the Arctis, on one hand I already had this habbit, and on the other hand I didn't want to use it so much so that it'd broke as well. Also both of my motherboards were the "f*cking loud type of" motherboards by default, maybe there's a pattern idk.

[@Dipidoodle]

Onto something maybe? 🧐🤔

[@Gaben3210]

@@Dipidoodle I'm not really sure what you mean by that mate.

[@Dipidoodle]

@@Gaben3210 idk ur explanation just seems like it makes sense kinda

[@Gaben3210]

@@Dipidoodle Yea I mean this made me so mad at one point that I bought an external mike that cost more than my actual headphone did, so I'm not going to start thinkering with it anymore but someone might find a semi-ok solution with this info.

[@derk-306]

Thank god I kept all the packaging because this is going back to the store

[@sergiomarin7632]

i have a problem with these headphones, if i remove the splitter that comes with, and try to connect them on the front panel of my case, the mic can barely be heard if anything at all, just doesnt work, but if i use the splitter and connect it through the back from the motherboard, it works perfect, any solution for this?

[@aukusti22]

cant you just use the splitter cable then?

[@ryansacar6250]

@Dipidoodle i have the same problem like yours. I just bought my headset recently. Does your mic work when bought usb sound card ?

[@franciscojavierreynasoto4568]

I think I found the solution, at least it works for me, u just right click the windows logo and click into the option of device manger... then dropdown the option of sound, video and game controllers and right click into NVIDIA high definition audio... then update driver, browse my computer for drivers... let me pick from a list of avilable drivers and select high definition audio device and click next and restart

[@theperry13]

Dude you are a life saver that worked for me perfectly. Thank you so much

[@aukusti22]

Didnt work for me... it said that i already have the newest drivers

[@fatcj9298]

@@aukusti22try again it shouldnt say that if you pick it

[@Feklass]

Just bought them today and the mic doesn't work with the splitting cable. It's very strange because if I plug the splitter to my pc, and the razer headset, microphone is not working. But if I plug my earphones to the splitter, it does, both microphone and speakers works perfectly. So it's not a problem with the splitter, nor of my pc. Then where's the problem, the headset itself? No, because if I use them plugged directly on my phone, everything works. I've looked on internet to find something but nothing works so I found a temporary solution until I buy a new splitter, because it might be the problem between the headphones jack and the original splitting cable... Anyway at the moment I'm using them on my pc by connecting them to my ps4 controller, which is plugged to the pc via usb cable... And they works as they should(despite the fact that you can't use the 7.1 surround, but you still hear left and right sounds). I have no idea of what the problem could be but I can guess that since in the box they were already plugged to the splitter maybe this causes some sort of distortion between them. So weird...

[@reraz]

You have to update to the lastest audio driver of your motherboard, i had the same problem but when i did it the mic started to sound really good.

[@justarandomguys9477]

Lol my mic dont even work after a day of finding fix i realized the splitter just defective after watching this video bruh . but overall the sound quality is very good ngl for 30 dollar , EXTREMELY recommend to get another splitter

[@CrypticBore]

have you tried doing a recording on your phone using the mic? That would tell us if it you either got a faulty product sounds great when recorded on the phone or if it was one of two issues(the spliter cable or faulty pc.) what mic do you use to record audio for videos?

[@Dipidoodle]

Lol i dont think you watched the full video... I do record on my phone..

[@CrypticBore]

@@Dipidoodle i meant plug the headphones in your phone and record using the headphones mic on your phone. unless thats exactly what you did. i did watch the whole video. but its 4am so i might of missed that.

[@Dipidoodle]

@@CrypticBore thats what i did lol

[@Dipidoodle]

@@CrypticBore also go to sleep

[@CrypticBore]

@@Dipidoodle oh no i need sleep xD.

[@daooga9177]

yeh changing spliter cable + changing to my motherboard ports instead of top ports worked really well and made my mic sound normal again

[@aukusti22]

What are motherboard ports and top ports? Where are they located

[@balazskorpa9361]

At the begining of the video that noise scared the shit out of me, i thought a bird hit my window 😂😂😂

[@ferlo5165]

Hola, hace menos de un mes compre los razer black shark v2 x para jugar luego quise activar el 7.1 sorround sound pero me dice de que necesito un codigo de activaciòn que venia en la caja que ya bote Enviaste hay alguna soluciòn o ya no puedo tener el 7.1?

[@tsoup4557]

You saved me bro had no idea about the mute button

[@luisgoyone6003]

I tried your suggestion and switched out the razer splitter with the splitter from my old tecware headset and the muffle sound was gone. It wasn't the best but at least it doesnt sound as bad. May I ask the brand of your friend's splitter?

[@ISuckAtAiming388]

Luckily I bought the Cooler Master MH752 instead of Blackshark

[@krishastley8637]

Both are great imo but the mh752 has a better mic

[@sundoggy1112]

First did you try to use another splitter cable? I had a very similar issue and odd issue I ran into. I think if you put your computer volume to around 50% then headset volume around 80%. Back to computer mic volume to 100%. Try it out.

[@hiiimbob8010]

Wanted to buy this, but this review stopped me lol. Can u suggest any headset u are using or that is pretty good and comfy? Mine hurts my ears very much 😢 BTW thank you 👍

[@Dipidoodle]

That really depends on your headshape so i dont know what i would reccommended, also this is only like my second pair of headphones ever, so i also haven't had a whole lot of experience with other headphones. But i know headphones that are on sale rn that have good or decent reviews: www.amazon.ca/dp/B07SJHG1MJ/ref=cm_sw_r_cp_apa_glt_i_VZ9WNXCCM6KBRANB97C5?_encoding=UTF8&psc=1 The steelseries arctis 1 (its a Canadian link tho)

[@hiiimbob8010]

@@Dipidoodle thank yoi

[@luhtweakin2658]

The mic is good lmfao

[@ElBartoxD26]

It depends on your motherboard's integrated sound card, if its a good one you can buy any type of headset, jack headset or with a external sound card and it will sound perfectly well, but if you don't have a good hardware, just go with the headsets that has sound card because it works as an external sound card.

[@3231rmj]

Thank you Jessie Eisenberg for the detailed review