The Car Trade Is Getting Tough! | Dealerchat Ep20 LIVE @ G3 | ft Jamie Caple

[@RealTorquePodcast]

Like this comment if you didn't realise Joe was a Hobbit! 🧙‍♂

[@alistairjenkins7973]

Small with massive character. Great man

[@irishdog2031]

😂

[@toms4097]

The smaller white chair/stool

[@liamegan4303]

Hobbit or not. Joe is one sound, honest and genuine guy. 💯% Respect 🙏 👏 🫡

[@jonstuart4991]

hope the guys help him off his stool

[@Retro-Beast]

Aww little tiny Joe! Bless him. 😅

[@irishdog2031]

The guy with glasses on is a nutter and genius at same time.

[@IanMurdoch-uj1yo]

Great to see all the guys and really great chat! It seems everyone is working for autotrader! They have too much power and influence.

[@BazDeeWren]

When I look for a car and say I have 6 grand to spend. I look for cars around 4.5 to 5 grand. That way I can build in a timing belt if needed and if I see any advisory’s on the recent MOT then I have scope to do them if I want. If there was an admin fee then it’d just account for it with my max 6 grand budget. At the end of the day if anything takes it above my budget then I can’t afford it.

[@LAIRDY67]

Great chat very good insight for someone who always feared car dealers (taking my eyes out) but realistic blokes who like cars making a living, good luck to you all :)

[@mikewood9284]

Great listening to you guys. The people who give you hassle and are unreasonable will be the same with everyone they deal with in life, the hardest part for you is you have to try and be nice to them when you really want to tell them to get fucked. Glad I don't work in a customer facing job.

[@MM-su9ew]

Very sad how much the Autotrader is controlling nearly all uk motordealers and has them trapped in there huge costly monthy package

[@carl235]

Great podcast guys. Love listening to these on a Sunday. Can we make the customers sign a profit disclosure? ‘Please sign here to acknowledge we are only make £400 on this car after all costs’ so please treat us with respect if something fails on it. There needs to be an industry standard as to which parts can be deemed to be failing at point of sale and which can’t. Because the inspection company, you know who I’m talking about will write anything that the company paying for the inspection asks for.

[@Phil.-O]

Great video and good chat, great to see you all together, really enjoyed watching thank you 👍🏻

[@dandare8225]

Joe reminds me of the Dennis Waterman sketch on Little Britain 😂podcasts keep getting better,Thanks boys.

[@liamegan4303]

Hello from Ireland again, Joe. This is brilliant stuff. I keep telling Joe, to do more of these with James, they are Hilarious together at an Auction. Rob and Dave are so honest, and genuine, I'm very lucky to now follow them, thanks to Joe. Rob is dead right about the Budget. Anything like that coming up, like Xmas will put the brakes on people buying. I'm finding this every year with my Motorbike Business, and Winter effects me greatly lol. You can't win sometimes lol. Anyway thanks, Joe, and Guys. Brilliant stuff. 🙏🙏👌👏👏👏👏👏

[@manfredarcher645]

1:16:30 the voice of sanity (or reason), Chops

[@FactTV-rj6sh]

Superb chat lads. So much better sound wise when you meet make it a regular thing.. My favourite car channel now. keep em coming..

[@glenn3252]

@ChopsGarage - missed the opportunity to stir it up by saying 'end of life' 🤣🤣

[@ChopsGarage]

True lol

[@bryanprice5102]

I can’t but help commenting on Jamie’s comparison of a painter and decorater and what they charge and what your bill at a garage is !!!!! I run a 8 staffed independent and have listened to you all complaining of how tough things are in your trade Well here goes The Decorator - he turns up in a van 10k? With tools 1k , both can be used again , he charges you his labour and materials… My garage - You turn up Rent and rates £3k per month Staff 25 k per month Electric 1k pm Diagnostic tooling £10 invested in several tool ( because 1 didn’t do all ) 350 per month in diagnostic subscriptions to keep machine updated £100-200 per month on special tools easily Oh and we also have cars/ vans we lend out !!!! Add that to a minimum of 12 months parts and labour warranty ( you get away with 6) and the costs soon ramp up I am sure Joe knows how difficult it is to get decent staff and get jobs out the door efficiently Rant over !!!😊 However , love the content from all your channels weekly and glad to see it’s the same shit just in a different format in different sections of the trade Keep up the good work guys

[@simoncrookston459]

Great listening to you guys never realised how tough it realy was in the car trade keep it up guys

[@petewatson4093]

Loved this! Pete Turnbridge Autos Ltd

[@alundavies5171]

Really enjoyed this chat! great insight into what you fellas have to put up with!!

[@Harleytrentcarsales]

great episode loads of good points raised, admin fees are a growing thing ive also noticed of late

[@irishdog2031]

Get on here with these ht.with joe and dave.

[@NiallFC]

Great Team , Great Chats, Good insight and info. After watching all your G3 , Bought a car at auction 2 weeks ago, turned out to be better than expected. 😅. Thanks. From Ireland.

[@craigmcg125]

Surely if you can’t make enough money on the cheaper cars then dealers don’t sell them, buyers will be forced to go to private sellers and won’t be so keen as there will be zero warranty. Buyers will then have the “Heinz” option I know it’s a bit more but I know where it’s definitely beans in the can!

[@markfoden765]

You kniw when you see something but then can't unsee it😂sorry Joe,great chat guy's👍

[@danecowan678]

Don’t believe a word of it, millionaires selling dodgy cars to old ladies😂 Not at all, great to hear you all having a good chat and hear what’s going on in the industry. Keep it up clap 👏🏼

[@fiat100bhp]

would never buy a car with admin fee

[@ftrperformance8447]

Joe doing his best impression of Seamus Levine from family guy here 😊

[@Rupertbearjay]

Jamie Caple needs his own KZbin channel

[@leedstown]

What is his car pitch called?

[@finleyplympton]

@@leedstown Car Quay I think.

[@Rupertbearjay]

@@finleyplymptonyes carquay

[@paddydunne774]

Excellent chat lads

[@cjb61171]

Fantastic podcast real insight into the struggles of a car dealer. I've been laughing the whole time at the front cam wide angle that made Joe look like a midget 😂😂😂

[@toms4097]

Now starting, looks like it’s gonna be a good one- as always 😉

[@liverpoolman1990]

customer would rather have money back because everyone heard heard the horror stories of i took my car back for warrenty work and the garage has had x amount of time and most of the time people dont want the hassle Like you say people still think dealers and garages are just to screw you over

[@roystonvehicles9129]

Great podcast.

[@leedstown]

Intrest rates have affected car sales in a big way

[@djm9936]

As soon as I see admin fee I rule out that dealer

[@allyclarke6505]

Stand out from the crowd and buy a brown car, very 70’s / 80’s ! No I haven’t got one! 😂😂😂

[@paddydunne774]

Had plenty of that Ford metallic brown/ bronze Escorts and Cortina’s bought from the noticeboard in the corner shop or the village post office for forty/ fifty quid with tax and mot. In the truck game in the 80’s/ early 90’s I’d have a car I could walk away from when the haulier you were working for went skint before you got back to the yard at a weekend 🤣🤣

[@KipKippax]

Nice one fella's.....

[@alastairhonaker1155]

Good stuff again joe

[@hyperhart100]

I thought I recognised Jamie, was on a TV show called Used Car Wars at a dealership called Caralot. Acted like a bunch of cowboys exaggerated for television.

[@miltonmotorsone]

Zuto don’t sell no warranty to customers They tell customers they’re getting a 6 months consumer rights “warranty”which includes first 30 days full money back (all from the dealer) if they’re not happy with their purchase. Only know that because we’ve asked customers what sort of warranty they getting from the deal and that’s the response we get. These 3rd party finance companies are a huge problem.

[@seayavietnam]

I'm old school and as a mechanical engineer understand the crap you guys just go thru. I would never in a million years buy a used car and give the seller grief after 6 months of ownership let alone asking for my money back! The laws in the UK are bloody nuts (I used to be in the trade - thankfully new vehicles) There must be a way around it all surely? And old junkers shouldn't be liable for any warranty. Sold as seen. Same as trade 2 trade. Maybe I'm just old fashioned.

[@honestphilippalph2481]

On some Mercedes headlight bulb is hundreds if they both need changing

[@honestphilippalph2481]

The problem is people private individuals with cars? Expect far too much for a secondhand car

[@mrbigvanlife7130]

keep thinking I’ve heard Joes voice but where is he ?😄

[@ianhulmes883]

What happened to Lee CarUK?

[@ChopsGarage]

He was on a promise at Aston Barclay for a Roast Dinner

[@carukchannel]

@@ChopsGarage I went to AB Wakefield to buy a couple more and yes the roast dinner was top draw 😁😁👍👍

[@leedstown]

​@@ChopsGarageit looked niceb😂

[@liamegan4303]

​@@leedstownNice one James. A Roast dinner and Cars for sale. Heaven lol 😅😅

[@honestphilippalph2481]

Third-party finances can work out very much cheaper in repayments like 7% fix rate 4% fix rate instead of 26% just saying

[@joannelomas-xv9nz]

Joe, you’re like magness magnesson, I’ve started so I’ll finish! You might not be old enough to know who he was? Ab Fab 🎉 Dave your the man come over so brilliant on all chats! Imagine if you had the living legend Leigh`the car pitch “ the Peter Kay of the car world wow oh, Dave it takes a man to,ware pink!

[@davidwainwright2816]

Go by the rules or do a Chops … would never pay 600 over book !!🤷‍♂️

[@manfredarcher645]

Admin fees are a scam. Buyers couldn’t give a monkeys if you’re charged them - they know that invariably you’re making some sort of margin on the vehicle. I’m current looking at cars and wouldn’t consider buying from a dealer that advertises an admin fee. Makes no sense either - why not just increase the ticket price by 300/500 quid or whatever?

[@leedstown]

Warrant over 3 months should just be engine and gearbox

[@leedstown]

Which car pitch does Jamie run?

[@RealTorquePodcast]

www.carquay.co.uk/

[@sanmiguel4019]

He runs Car Quay in Derby.

[@honestphilippalph2481]

You’ve got a remember it’s not all about Auto Trader just saying we got along without them before we met them we can get along without them now.

[@starting_rascasse]

Great chat as always. I feel like I need a Friday night out with Jamie! In fact, all of you 😂 Just a few points on the chat... Consumer rights will never be changed in favour of any business - once somethings been given, Martin Lewis will make sure it's never taken away. I've noticed that during and after the pandemic, the major supermarkets have profiteered massively and now aligned their prices so everyone is used to paying over £1 for a single croissant or a can of drink. The motor trade as a whole needs this approach - the big boys need to realign their margins so us corner shops can hang onto their coattails. I've often thought about the admin fee for a full tank of fuel, mats etc. until yesterday. I sold a Mazda CX-3 that, during the test drive, I thought I saw the fuel level was low. We agreed the deal but they went home for some ID to come back later. In that time, I put 15l of diesel in it, checked the gauge to see it read over half-full 🤦‍♂️ When I told him this he just shrugged - no thank you, nothing. I know that's just one person, but that made my mind up! Can't think what else I was going to say but thanks guys for brightening up my Sunday morning again 🙌

[@honestphilippalph2481]

Everything is gone up, but they’re just taking the fucking piss price gouging I believe it’s called.

[@larryboyd5882]

The pink car should be his daily driver till he sells it!

[@Pen-j5t]

Defo getting bungs from G3 this lot🤔

[@ChopsGarage]

😂😂😂😂 yes mate of course , we got a free coffee and bacon sarnie so swimming in it 😂

[@leedstown]

What's wrong with that?

[@RealTorquePodcast]

Hang on James, we've agreed that we're completely open and honest with the audience and that's not really fair to say, is it? It was actually a bacon AND sausage sarnie and we had 2 hot drinks each!

[@liamegan4303]

​@@RealTorquePodcastI'm now Starving, James lol 😅😅

[@liamegan4303]

Definitely no Bungs around there. I know Joe does this for free. Good man, Joe

[@alistairjenkins7973]

All consumer business far less profitable than pre covid. Costs up and revenue ceiling. Sad but true. So find your equivalent of the service charge.

[@honestphilippalph2481]

You keep mentioning Auto Trader like it’s the only place to sell them get together and make your own Auto Trader

[@tomburke8817]

All look like need a wash

[@ChopsGarage]

I'd take the time to do a detailed reply but it's unlikely your mum's going to let you have the phone again to see it.

[@jaycam2886]

you guys work in the trade every day yet you cant see what's going on!!! the car trade will take a big fool very very soon look at the stock exchange market and the USA we always follow, While there are many people who would like to change there car now there not willing to spend over the guide price that's the issue, cars well above guide price!!

[@zowahh]

Got a date when the big fool is so I know when to buy 😂

[@jaycam2886]

@@zowahh LOL OOOOPPPPSSS

[@starting_rascasse]

@@jaycam2886 our car trade is a very different model to the US. For a start, people are on 30yr mortgage rates over there, unlike our market where people remortgage every five years.

[@larryboyd5882]

Not sure if its the camera perspective but Joe looks like a small boy compared to the others😂

[@thecodfater3748]

we all know these types who always complain about how the business is haaaaaard and how they make almost no money, whilst 5 minutes later stating that they pay 40% income tax and own 10+ properties. This is my go to comedy podcast. Keep on going lads.

[@ChopsGarage]

40% is rookie numbers , we are all on 50 max rate

[@RealTorquePodcast]

Haha, we all know these types, moan about others trying to make something of themselves because they don’t have the bollocks to do it themselves 🤷‍♂️ Don’t worry, we will

[@thecodfater3748]

@@RealTorquePodcast I love you how you made baseless assumptions (laughably so) because you're upset that I quoted two facts - 40% is what the South African from Devon claimed within the last month or so, 10 properties is what your mate Dave has (or had before the "I'm buying my own garage" fiasco) in his portfolio. You expose yourself on here for free, so expect that people who can afford to have free time to watch your "content" will point out hypocrisy.

[@MrFreestyler71]

what chops is on about when talking about why would a customer want their money back when something goes wrong? Its because a customer loses faith in the car at an early stage of ownership, we dont lose faith in you fixing it lol, its exactly the same with other expensive purchases......also it a consumer right within the legal timescales......honestly watching this is exactly why the general public dislike Car Dealers, basically customer bashing from minute 1 through to the end....anyone would think you lot were scraping a living. You all obviously got into being a dealer because you all are passionate but dont try and turn the tables when times get tough. Dealers are likened to car insurance, consumers only know how good a dealer is when something goes wrong. Chops needs to get out of it imo as he wants to pick and choose what he places a warranty on lol....unfortunately the car is the car when you sell one as a company

[@ChopsGarage]

You are not making any sense. I literally said in this that it was the legal right to return?!? Do you believe we are not aware of this? Losing faith in an old car because it has a problem makes zero sense too,as stated in vid. What is the logic in preferring it to have an issue at a later date at your cost?!? I also fail to see why in an industry were you see it fit to call us dishonest and "hated" that we in turn should not have the right of reply and point out this is no one sided story!

[@RealTorquePodcast]

We are scraping a living, there’s much easier ways to make money. Once again, you’re commenting when you clearly don’t have a clue what you’re taking about 🤷‍♂️