The Final Expense Telesales Business For Beginners [It's NOT What You Think!]

[@finalexpensetelesales]

1. Price 2. Chargebacks 3. Service 4. Spam/TCPA Thoughtfully said. Well done.

[@DigitalBGA]

Thanks Dana!

[@CallMeGerard]

Indeed… Very well said.

[@amerikadaemeklilik]

Excellent. Rewrites in final expense and also re selling your annuity book every 8-10 years. 2 sources of income no one is talking about.

[@HumbleStudent-pt2qy]

Is this Lincoln Heritage?

[@DigitalBGA]

No. We're an independent IMO (not affiliated with any other agency). We have direct contracts with all the main final expense carriers on the market.

[@maijeru2484]

This is great but I’m concerned about not being overly concerned with trying to get the client the best price. In such a price-driven budget conscious economy, doesn’t this philosophy set you up for possible replacement?

[@DigitalBGA]

Great question. There's a few things to keep in mind. 1. If you make a strong connection and service your client well (not being "transactional"), replacement isn't a concern at all. They'll have no interest in filling out other forms or speaking with other agents if they're content with you, the company they have and they understand their policy. In final expense, your biggest risk is a lapse before replacement ever becomes a concern. 2. Final expense consumers aren't "Price-driven" in the sense they're scowering the internet to find the lowest price. That's rare to come across. They may tell you they're shopping rates, but that's a smokescreen for they just don't trust you or haven't realized the extent of the value that final expense brings them. They are certainly "Budget Conscious" and that's addressed in your presentation. And the reality is most companies are within 5%-15% of each other on rates. It's a small difference when you're talking in terms of monthly premiums. 3. Getting the best price is relative. You may have access to all the carriers and get the best price YOU can get them...but they can go elsewhere and get better. For example, no independent agent can offer the best guaranteed issue price - several direct to consumer offers can beat them. There's also lesser known, smaller regional carriers that have price-busters available in some areas. All that to say. Sell on value, not on price :)