The Office - Sales Techniques

[@idrissahil9804]

When people wonder how micheal got to be regional manager, this is how. He's an amazing salesman.

[@ricardoff22222]

Yes. This is shown a couple of times in the show. He loves to be manager, but he could actually be much more successful if he was a salesman. Probably could have achieved a much better-paying position as a salesman in another company.

[@Gabo2oo]

Ah, the good old Peter principle

[@SadChimchar]

@@MagnatesMedia yeah, he just got promoted to a position he wasn't suited for. It's the Peter Principle in effect

[@JBatJJ]

@@SadChimchar To be fair, he did run the most successful branch. Just a bit abnormal in his processes.

[@sidiyer841]

Phyllis is so underrated as a salesperson and I never realized this until now

[@Musicienne-DAB1995]

Yes, true!

[@jammybantam611]

Jim and Dwight's was brilliant

[@sbastianbrilyanto4722]

JammyBantam they’re “enemies” but when it comes to work, they’re as effective as a machine.

[@mynameisvisutinnadda]

@@sbastianbrilyanto4722 well​ jellied machine

[@SadChimchar]

@@sbastianbrilyanto4722 they're effective because they have a bond

[@stetsondavian5756]

i realize I am quite randomly asking but do anybody know a good website to stream new movies online ?

[@merrickthomas3106]

@Stetson Davian flixportal =)

[@revydmat]

Jim and Dwight just OWNING!!

[@Thisnameistaken11]

Spectacular.

[@frlipa]

revydmat Amazing scene!

[@illyasameen9558]

Shows what they can accomplish if they work together.

[@Musicienne-DAB1995]

No wonder they used to go on sales calls all the time. Jim even kept the picture.

[@Benjumanjo]

I like the variety in their sales techniques: Michael attempted to be humble, folksy and relatability, but this was sabotaged by Andy attempting an appeal to popularity. They clashed. Phylis exploited the emotional cues of the client, as he is more willing to say ‘yes’ if it felt like he was saying ‘yes’ to his own wife. Ryan went into it without a strategy at all and he failed, this was exploited by Stanley to crack jokes at his expense to entertain them. Unintentionally complimentary. Jim showed authority of the subject-matter and it lead into Dwight’s appeal to the client’s consistency. Very complimentary.

[@saeedthwalhath]

Oh mahn! thats great analysis

[@allanshpeley4284]

Customer service was very important to Jim and Dwight's client. They both proved that Dunder Mifflin was superior in this way to their competitors while Jim mentioned they can lower prices on certain types of paper. Otherwise, I agree with everything else.

[@peterlonergan]

Why is it when Stanley laughs I just can't stop laughing with him? 😂

[@amraboacha6544]

hi hi hi

[@erickalejandrocv]

Hi hi hi

[@kamilpoznan6530]

same

[@shivzzi]

it's funny that Ryan and Andy two college graduates are the only ones who suck at sales

[@Ajesen]

has nothing to do with college they just happen to suck at what they do

[@vijaykanthr5205]

Ryan is book smart. Michael is street smart (and book smart😁).

[@peterlonergan]

@@vijaykanthr5205 I hear this street smart so often on yt, don't you mean people smart?

[@Lichboi1012]

Ryan was just under confident. He has the potential to be a great salesman, he's just brought down by a combination of getting too big too fast, and lacking proper mentorship.

[@lutfiramly4168]

Lol higher education will not give u sales ability. Sorry to say

[@PrimoPete]

Jim and Dwight can sell paper to a tree.

[@hellosammy4105]

Anyone can. Just start with, "You wanna see your mummy and daddy? I got them in boxes."

[@omarrais4]

this shows how good Michael Scott is at selling paper ! :D

[@thejmeister]

Jim and Dwight are a freakin' amazing duo. Even Michael is an incredible salesman. We see so much of their pratting around that it's easy to forget that they're actually very good at what they do.

[@Johnny-Joseph]

Andy is so cringe, there are so many people like him that I despise being around. They have no idea.

[@TheNotSoFakeNews]

I find it so annoying that everyone one else seems to like them?

[@AMkoreann]

The classic one up guy. There's always one in an office.

[@ehonda7831]

What is a one up guy

[@Harry-tj6bl]

One of the main reasons I didn't like his character, as well as Gabe. All the other characters were more believable and likeable but those were just overdone and annoying

[@adityyuh]

I hated him at first, then he got a but better

[@danduong1445]

Sales skill ranking: _ Michael _ Jim (he's got the biggest clients) _ Dwight (he's got big clients too, but lost to Michael Scott Paper Co.) _ Stanley (I can't tell if he's better than Phyllis, but Karen tried to get him to her Utica branch) _ Phyllis _ Andy (he's lost clients and went downhill later) _ Ryan (he committed fraud and started the fire)

[@DigitalBath306]

Phillys higher

[@AbhishekThakur-zl4ig]

Who is better at sales - Pam or Cathy?

[@aravindnair3839]

Dwight is 2nd Jim is 3rd

[@sungdol_short_paper]

omg ryan started the fire lol

[@Nimish_]

Dwight is best, he lost to Michael Scott Paper Comany well because all the clients the company got was because they were sellling the same product at extremely loss going cheap price. Also Dwight takes over almost all of Scranton Paper market just after 1 year of becoming Manager.

[@Xylarxcode]

At first I was like: 'Damn you, Phillis, you're on office time now. Now is not the time to indulge in your fancy make up fantasies.' *shows meaning behind Phyllis and Karen's butt ugly perms* '... well....I'll just... shut up forever now.'

[@yydd4954]

Phyllis and Stanley are master salesman 🔥 They teach us not to judge a book by it's cover

[@asdas8887]

Michael & Andy convinced a client who initially didn't want to deal with a "big company", and Dwight & Jim adapted his speech for a client whom wanted a dealing with "big guys" (a bigger company than DM). What I'm trying to say is: you need to adapt you at your client's necessities, and sell well you capacity.

[@cevcena6692]

Micheal did that, Andy was a bother the whole pitch

[@yashvrm]

I just loved this episode. This episode showed that each member of that office was good at their job. Especially how the young ones were clueless and the old employees were like “Let me show you how the boss does it” 😂

[@sommi888]

i never take vacations, i never get sick and i dont celebrate any major holidays

[@aviralsingh002]

2:11 The moment of genius on Karen's face.

[@shakir1998]

Now THIS is the A-Team of the paper industry.

[@jackzhu7797]

I love Karen's face after she got the makeover like "god is this really the company I joined?"

[@magiquejohn-stoned3917]

If this did not convince you how Michael Scott became a Regional Manager, go watch his sales pitch to the county rep at Chili's episode.

[@juliokim4918]

I want my baby back baby back baby back

[@nehilshrivastava8114]

CALEB THE CANNIBAL. Wait. Different show.

[@nehilshrivastava8114]

@J. E. M yes! 🤣🤣🤣 baby's ribs

[@bartonez123]

Say what you want about Dwight, but he is still one kickass salesman.

[@yydd4954]

He has best sales number Defeated internet too

[@chynechyne]

jim and dwight duo is just a treat! Their quarrels show the magnitude of love between them, these guys are a commendable force when complemented each other!

[@perspektyvustoks]

2:44 that Stanley smile, such passive savage;)

[@Haveafoodtime]

That is how customer service is done.

[@Eu553ify]

This scene is phenomenal and it explains so much of the series' characters (with some spoilers from the 9 seasons). This is why Michael has turned out to be a regional manager. This is why Dwight is the top salesman in the branch and eventually becomes regional manager. This is why Jim gets upgraded to a co-manager position in season 6 (I believe he only got demoted because of the Sabre merge, right? I really can't remember) and finishes the show starting his own business. This is why the entire branch has turned out to be one of the best in the entire company to the point where the whole staff survives the Sabre merge while David Wallace and others lose their jobs (Phyllis and Stanley also rock here). We also get glimpses of Kelly and the accountants' competence over the years, and I'd have loved to see the same for Creed and Meredith. This is why Ryan deserved to get fired from his job to never rise beyond a temp ever again. This is why Andy deserved to lose his manager job to Nellie in season 8 (among many other things) and ends up out of the office by the end of the show. And this is just brilliant, stunning, and remarkably convincing writing, just exposing why the characters' eccentricities would prove an asset for their sales.

[@51gan788]

Eu553ify it also recognises an extremely complex relationship between jim and Dwight

[@danielarteta2476]

Eu553ify That is like... poetry... I swear...

[@sergio6532]

Eu553ify you nailed it!! brilliant

[@jkphilosophy]

Amm deserves a like but you praised yourself at the end, douche bag move

[@123Sasori321]

I think he meant the scene when talking about the writing :D The scene is written very well :D

[@Harry-tj6bl]

Best part was when Jim hung up on Kelley

[@finalyearproject8194]

Harry styles: "Watermelon Sugar" Ryan:

[@vardar2191]

im. died

[@vardar2191]

im legit dead dude

[@TheSidishere]

😂😂😂

[@wheeler6768]

"This guy can sell paper to a tree"

[@davidobrecht5122]

As goofy and weird Michael is its surprising how Well He is doing as a salesman

[@Musicienne-DAB1995]

Not surprising at all, you can see the awards in his office.

[@daily33gg]

Jim & Dwight blew my mind

[@suhaneejagtap5325]

I love stanely and ryan's sale call.

[@ogbkballa]

0:30 " you still do that thing?"

[@carlosantonioflores3239]

Hell yeah, I just loved every second of this. They are all so experienced and intelligent at what they do.

[@MrHotSpice100]

Stanley laughing the whole way back 🤣🤣

[@juliorcruz12]

It’s awesome to see the office gang kicking some ass

[@moseleenang7014]

Tht was soooo smooth from dwight and jim!!

[@ghernandez4522]

sniped a 80 pound shark hahaha

[@fabioalvesshow]

Dwight shows who is the boss

[@benjamincote4655]

I liked a lot how Stanley plays on Ryan Hahahaha

[@riddhesharma]

3:15

[@TheDazzler420]

Ed Helms is genius at these roles

[@asdas8887]

OMG!! I need to rewatch this episode!!!

[@suhaneejagtap5325]

If andy wasn't there Michael would have sealed the deal.

[@yakisoba1816]

Jim and dwight Combo was so Badass

[@thedoctorand]

Hi-an Howard.

[@devisherefr9879]

"hi, hi, hi, hi, hi,"

[@bboykabir2]

awesome! Which season and episode is this?

[@jackstar5208]

I love Stanley

[@blue123456ization]

So much to learn.

[@kafunamasinde2265]

has anyone ever tried the jim and dwight technique and did it work?

[@alca1707]

Bit late but who knows, you might read this. I'd never try this one, it's pretty flashy and over the top, it might work in the US in real life but in Europe it would be considered rude to use a phone during a sales call or asking to use the customer's phone. I usually leave my phone in the car anyway. Also it completely hinges on you actually being put on hold when calling the big customer, which frankly is a gamble not worth taking. What Dwight did at the end was actually pretty good, albeit a bit much. He basically informed the customer that he could provide a level of personal service that a big company simply can't match. The skit with Ryan and Stanley is actually the most realistic. Ryan asked to take point without knowing ahead what he was getting himself into, and this is what would happen. He's got no idea what to do and what to ask because he knows nothing about the people he's going to have to speak with. He should've discussed this with Stanley days before the visit to prepare properly. When I first saw this episode I almost died laughing. So many recognizable things.

[@matthewderrick4816]

Being real for a second the people that could make sales really understood their customers

[@gavriel7055]

i think the deeper meaning behind the ahow is how there was a 1 in a billion chance that some of the greatest accidental salesmen worked in the same vranch of the same company. Ryan and Andy are the only ones that show some training that they fall back on, in contrast, the rest show internal, almost accidental sales talent.

[@thejmeister]

You can't teach charisma. You either have it or you don't. Lol, Ryan and Andy. Yeah, whatever.

[@aoshot]

Mind? Nothing would delight me more!

[@strills1234]

when ryan has to sell to the whispers i died laughing

[@seetllee]

jim and dwight are such savages

[@vinniethebee479]

Micheal was actually working and andy just fucked it up.

[@emanuelb.2559]

DWIGHT is a boss

[@prashantramachandran2153]

It's like selling paper to a tree... :D :D :D

[@stevenhulbert6973]

a tree wanting paper would be like a human wanting human flesh. I doubt it would want it but if it did it wouldn't use its own.

[@francisjaytimosa9838]

I think the scene where Michael noticed the picture of the manager holding a big fish took reference from the movie One flew over the cuckoo's nest.

[@johannesfelsch]

Whats that song dwight listened to in the car before the pitch ?

[@AndersBreidal]

Kickstart My Heart by Mötley Crüe

[@anthonykingdom9348]

HI HI HI 😂😂

[@Lava91point0]

Hi hi hi lol

[@turb0flat437]

Was that Motley Crue's "Kickstart my heart" at 0:36?

[@flightlessbird8064]

Sounds like it

[@turb0flat437]

Thanks for replying. I recognised the song immediately. I bought that album (Dr Feelgood) when I was a teenager lol.

[@yydd4954]

All talking about jim Dwight Michael Phyllis But Kelly had small impressive side too there 😀

[@calincimpean5545]

Stanley is The best

[@Harleyk11]

He hung up on Kelly lol

[@illyasameen9558]

Why did they cut off Ryan's pitch? I wanna know what he said!

[@rickjackmortman6523]

He didn't say anything. That was it😂

[@MCarcs]

What is the song that Dwight vibes along in the car? I know it's not Darude Sandstorm!

[@vitorcampbell2295]

Mötley Crue - Kickstart my Heart

[@IrvineBrooks]

Im Stanley when the new ones comes to work

[@jtmon2049]

Jim and Dwight's whole pitch would've been gone horribly wrong had the big-company-customer service picked up the phone. They got lucky on that one.

[@Fauxpikachu]

They probably just picked one in advance they knew wouldn't answer. It's not their first tango together

[@prashantramachandran2153]

It's probable that they called some random company whose customer service number always puts caller on hold :D Or better still, they could have just created a number that just puts callers on hold; with Jim's audio editing skills that we see later with his prank on Gabe, I wouldn't put it past him :D

[@Xylarxcode]

Or if Kelly didn't pick up right away because she was too busy painting her fingernails or chatting up Toby or something.

[@stevenhulbert6973]

Xylarxcode Why did the call go to Kelly and not the receptionist?

[@charles8557]

They probs did it on purpose knowing how talkative she is

[@Orcrest]

what song is playing in dwights car?

[@annnmmmm]

Kickstart my Heart

[@guillemdanielesteba3456]

What episode is this scene on? Thank you!

[@Musicienne-DAB1995]

3x12

[@SaulGoodman-w2x]

This guy can sell paper to a tree.

[@krishnadevkoloth]

Ryan should have gone with Micheal to learn selling

[@RealityCheck6T9]

I'm curious to know the respective prices

[@stevenhulbert6973]

RealityCheck6T9 then youre a nerd

[@manuelsilva9100]

What song is Dwight listening to?

[@flightlessbird8064]

Kickstart my heart

[@AlexBerman]

Jim and Dwight can sell pork to a vegan lol.

[@cmfrtblynmb02]

What if they responded right after Dwight called one of the big guys?

[@trevorstatham4451]

No wonder why Andy had the lowest sales😂😂😂

[@themadplotter]

OMGJIMHOWAREYOUIWASS *click*

[@aladpurehostility]

What if the client didn't value customer service?

[@datgangshi]

That would be a bad business move for them, they're paying those companies for customer service too

[@xDrikenx]

ONE! THREE!

[@makita3680]

2:34 there's something about this guy's face that really bothers me

[@hitrapperandartistdababy]

Why would you cut out thr best part where Michael grabs Andy tightly so it hurts

[@jesus3squivel479]

THIS 2:06

[@lifesnova]

he said 'I never celebrate any major holidays' because he celebrates his own whacky shrute ones like Krumpmis or some shit

[@kingwewuz2823]

2:12 did he call Bermuda an ugly place or lovely place?

[@CorvintusDK]

Lovely

[@bebe7C9]

It still sounds like ugly. Even if the context suggests lovely.

[@SNKeSport]

man sounds like he said ugly !! what the hell

[@moob2020]

I heard it laurel

[@ozzgonzalez7165]

Whenever Andy speaks in the sales pitch just makes me mad. Like, dude shut up. Let Michael do the job.

[@mnv7353]

why the hell is Andy so insufferable when it comes to sales

[@thegrimoutlaw4732]

I Wanna know if Andy blew that sale on purpose or he was just terrible? On purpose to use that stupid term Shruteded lol to make Dwight look bad.

[@definty]

I really dont get this scene just because the guys are black ryan is intimidated???? WTF??? would you be? I don't get it.

[@frlipa]

definty no its because he is a bad salesman obviously

[@Fifthcaptain]

You don't get it because you don't get the nuances of interpersonal r/s, and that is incredibly important if you want to be a good salesperson. The best salesperson is one who can relate directly with the client, and Ryan is too different, not just in terms of race but culture, from the company that is obviously owned and run by blacks. There are many REAL companies out there which attempt to expand overseas and flop because they don't understand and adapt well to others' cultures.

[@TheDazzler420]

It's a show get over it morons, any shitter can be salesman, obviously he should be motivated. There will always be a person in need. Do you think Chinese people are great salesmen, they create substandard goods yet they manage to sell them because there will always be someone to buy. The only companies that go bankrupt are the only companies that are not motivated. Andy was unwilling to interact in the conversation because he's a freewill

[@dasaniquamina-nurse9414]

If you know how i hated andy

[@verylowendgamers7426]

Hi. Hi. Hi. Hi.

[@maceroni4390]

Hi

[@cceyshalala9249]

Lol😂😂😂Stanley is soo useless Dwight amd Jim kilt it

[@juliancoats4188]

useless?, stanley had already established a relationship with the client , he knew he would get the business regardless of how ryan perfomed

[@witchking008]

Michael,Jim,Phylis,Dwight,Stanley is the fucking justice league

[@esucil]

little wierd that the guys stanley were selling for were black people

[@illyasameen9558]

how is that weird. Was it weird that Dwight and Jim, Micheal and Andy, Phyllis and Karen were selling to white people?

[@Musicienne-DAB1995]

@@illyasameen9558 Exactly, LOL.

[@kreion]

Ryan just crapped his pants