The Spectacular Failure of the Star Wars Hotel

For two days and two nights, I will step aboard an immersive galactic starcruiser experience and live MY star wars story.
References and clip sources: www.jennywebsite.com/starcrui...
Credits vocals - Yona Marie / @yonamarie
Credits instrumental - Geronimo Luna / @geronimolunaok
Click your favorite Galactic Starcruiser story moment:
Smuggling luggage / jennynicholson
Asteroids… again! / jennyusername
When they wheeled out the big Jabba the Hutt bike-mounted puppet / jennyenicholson
Gaya’s show, but specifically the visual component from an unobstructed view / @thecoolerjenny895
Space Angels cameo / spider_jewel
Chapters:
00:00:00 Intro
00:01:56 1) Why
00:05:40 2) Marketing
00:25:15 3) Cost
00:32:37 4) Spirit Airlines
00:36:06 5) Ship
00:51:25 6) Room
01:03:57 7) Characters
01:15:58 8) Food
01:30:00 9) Choose
01:35:32 10) My Story
02:05:17 11) Attractions
02:24:40 12) Supplements
02:28:54 13) Schedule
02:36:27 14) Excursion
02:54:52 15) Finale
03:07:14 16) Cut Corners
03:15:52 17) Worth it?
03:30:24 18) Failure
03:41:09 19) Cast
03:48:12 20) Robbed
04:02:29 Credits
Flashing lights warnings: restroom tour flashing lights [00:49:19-00:49:52], bridge training laser fire [02:07:58-02:08:03, 02:10:22-02:10:26, 02:11:28-02:11:32], lightsaber training laser fire [02:16:31-02:16:37, 02:16:44-02:16:56, 02:17:01-02:17:20, 02:17:37-02:17:43], blinking lights on rides [02:41:49-02:41:57], flickering holocron [02:52:40-02:53:25], finale siren flashing lights [02:55:27-02:55:47], lightsaber-related action and lasers in first half of finale [02:56:07-02:59:36, 03:01:59-03:02:03, 03:40:31-03:40:37]

[@JennyNicholson]

Hey guys! As you can see, I'm still uploading content here, but some of my videos are bigger in scope, and I try to make them the best I can, which means they can take a while. If you weren’t aware, I do upload a less formal, exclusive video every single month to my patreon. That’s a backlog of 80+ videos at the moment, and all tiers get access to all of them. If joining doesn’t make sense for you, that’s no problem! I’m so lucky to already have the amount of support I do over there. But it’s an option that’s available to you if you find the waits between public videos difficult. I get new patrons all the time saying they wish they’d known about it sooner, so this is me letting everyone know! So there! & please stop telling everyone I'm dead 😬 www.patreon.com/JennyNicholson

[@sumacmusac]

This is my sign to sign up !

[@LFOtobot]

Thanks for doing what you do Jenny!

[@bearism6624]

i had to stop my sub cuz I was unemployed, but I'm coming back this month!!

[@ericmacmillan6395]

The lowest tier is only $2 a month for people curious its soooo worth it!

[@Aphelia.]

My country doesn't allow Patreon subscriptions, would you enable KZbin memberships maybe in the future?

[@itachiowo]

This video is so immersive I felt like Disney stole $6000 from me.

[@maneoj46]

I expected nothing and I still feel ripped off

[@dankdankeryetdanker2726]

Disney owes every American 6k. 12k for small children.

[@maneoj46]

@dankdankeryetdanker2726 and thats the first installment

[@TreeFcknFiddy]

samesies

[@weverage]

Hahahaha. Perfect reply. No notes.

[@Stigcrafter]

Disney basically spent $400 million to make a Jenny Nicholson video

[@trews1]

Yeah, a 4 hour Jenny Nicholson video. Money well spent if you ask me....

[@peppermint_Pepe]

@@trews1so, it’s a 100 million for hour, 1,6 for minute

[@ChampHello]

I mean, if you can afford the $400 million it’s worth it.

[@RobotsEverywhereVideos]

Better return than a lot of other stuff lately

[@CorrectFossa]

The way this experience was tailor-made for Jenny to enjoy and on her trip they managed to fuck up everything that she would have liked about it for her specifically. It’s honestly peak.

[@JLMac322]

This video just got a glowing review in the New York Times!!! My favourite quote from the article: "Nicholson is a great storyteller, even in Twi’lek head-tails and a Rodian beanie. She lands somewhere between a friend letting you in on some great gossip and a Homerian poet of 21st-century pop culture, engaging in the oral traditions of the ancients, only the subject is theme parks and “Star Wars.”"

[@itsnicroar]

omg that's so apt. maybe journalism isn't dead lol

[@FelonFitness]

The Times article is exactly why I’m watching! Good for her. She’s awesome.

[@isidoreaerys8745]

Dude why did all my hairs just stand up straight.

[@helengraves7850]

This particular NYT writer - Esther Zuckerman - is always good. She's gone to town with this one!

[@e.s.r5809]

That writer deserves a payrise. 😂

[@nickn271]

“I posted on Twitter than I was stuck behind a pillar during the dinner show and within 24 hours Disney mailed me a photo of the pillar dead in a ditch. I spoke to several other people who were stuck behind different pillars and they never got confirmation that their pillar had been merked.”

[@larrymantic2635]

“But sir, that pillar is important infrastructure!” “The influencer said it was in her way, so off with that pillar!”

[@abborne1]

The way this entire thing could have been saved with a laser tag room

[@leannewho664]

Honestly this could have been the best laser tag this side of the mississippi and they didn’t even think of it

[@wjzav1971]

OH MY GOD, how did they not think of this????!!!!

[@cogsworth2634]

*Emergency Sirens* the ship is being boarded! To arms!

[@B1gBoyPants]

100% best idea I’ve ever seen for this

[@Swagguu]

Much like the comments section of the Evermore video, I’m excited and then left feeling quite sad as I read all of the fantastic ideas from Jenny’s viewers that would’ve been easy crowd pleasers and both logistically and thematically appropriate. The breadth of missed opportunities…

[@courtneysingleton2945]

I'm dying at Jenny consistently being the only person enthusiastically participating and getting absolutely nothing in return

[@Silas_MN]

one of my favorite recurring motifs of her theme park vids ngl

[@xicute17]

I think we're the winners here. At her expense of course.

[@DrCruel]

If Nicholson was a Disney princess, she'd sing a song of endless disappointment and misery.

[@yvyg7133]

​@@DrCruel Yes!!

[@incantrix1337]

@@DrCruel If?

[@carleeelizabeth]

i still can't believe their initial response to them sending her $200 droid to the wrong address was "oh well". like the photo package is one thing but that's a piece of merchandise she'd bought.

[@lai6551]

And used THEIR shipping service, which surely costs money too

[@alice88wa]

I really can't decide whether that or the lack of free Disney+ is the most shocking, scummy, off-putting part of the video 🤔

[@pawkeshup]

No the initial response was that it was not the droid she was looking for.

[@arlaratman862]

@@lai6551 that they advertised a ton

[@Spencer-wc6ew]

"I'm always saying 'cut out the rot'" "You always say that? Do you work with fruit?" I love how realistic that response felt.

[@bleakscreenproductions9271]

For $6000, I should be allowed to hunt Ewoks for sport.

[@bradboschert]

LOL. You win

[@KetsubanSolo]

Yub Nub, my homie

[@noahclark7603]

For sixth thousand you should get free Disney plus for two nights 💀

[@EmeraldLavigne]

Or stormtroopers

[@iluvtacos1231]

Laughed a little too hard at this.

[@Nosternum]

I would pay $2 per minute to watch a room of Disney execs watching this

[@Owl90]

that'd be around $480

[@daminox]

@@Owl90 Shut up and take my money!

[@1987palerider]

same

[@AutumnRivers]

​@@Owl90 that's it!? worth

[@spongecakes1986]

​@@Owl90$490 cause of the extra five minutes. Still more worth it than this hotel.

[@CTPerks]

This could be the most important review video ever made. Bob Iger should be forced to watch it Clockwork Orange style, eye clamps and all.

[@keedybrown2007]

Bob Iger IS the PROBLEM. When he hired Chapek, he said that he (Iger), was going to step back and "focus on the stories" (I'm not kidding). 4-5 years later, Disney storytelling has collapsed and spiraling. Listen, when Ryan Reynolds can savage his OWN sequel in the trailer (which is advertising) for the actual film, with a QR code that leads to him being deadpan serious that the "story is as paperthin it would give Battlefield: Earth 2 a run for its money", you know there are problems. But we knew that already! Bob Iger got away for years with incompetence because he allowed Pixar to be run by Pixar people, and early Marvel (Phases 1-3) had capable leadership, but he can't control himself and goes back to the equivalent of "direct to video sequels" of established IP. He's a conman except now we see through the con.

[@dieSchreckschraube]

@@MatthewMS. What a pointless comment.

[@max7971]

@@dieSchreckschraube oh no, the knights of Jen have arrived! Hide your jokes, people!

[@MatthewMS.]

@@dieSchreckschraube Sorry! 😇 thought it was funny. I think you may have misinterpreted?.. next time I’ll nail it : (

[@earlybird3668]

😂

[@dadprom]

1:54:28 "I'm sorry, I never liked Chewbacca. I have no reason to keep his secrets" was a funnier line than it had the right to be

[@bennettryynanen3770]

When I consume pulitzer-level journalism, i prefer for the journalist to cycle through several elaborate costumes while never deviating from their surgical dismantling of the greedy corporation in question. Thank you for your video

[@Owenowhereowhy]

Looked up from this comment to howl laugh at the porg costume

[@sktmx3172]

It’s a surprise everytime! I don’t know how I manage to forget that she does this but I feel like every time I look away there’s a new extravagant character

[@waffling0]

More journalists should format their stories in convenient numbered lists

[@Shoegaze-]

Just don’t give Disney money it’s the normies fault not the corporation.

[@joelkilchoer4238]

This is a great video, but Pulitzer level journalism? Come on.

[@c12486]

All the TVs at chili’s are synchronized too. You don’t hear the Chili’s imagineers bragging

[@eatatjoes6751]

But Chili’s doesn’t have more money than God.

[@spiderdyke9445]

I think chilli's imagineers should brag more

[@mjoflaherty126]

Chili's imagineers assumedly have to deal with the logistics of sending their customers on a cryptic ARG quest every time somebody orders the chili, unlike Disney imagineers who only did it that one time

[@danieltarczynski6559]

Maybe they should brag?

[@JennyNicholson]

If you have the money, the skillet queso IS worth $6000

[@djshiva]

"I think it’s really interesting that a lot of people magically lost their ability to conceptualize value as soon as they were gifted an expensive gift by a big company." Spot on.

[@RinRinRinDesu]

My family knows one of the Captain actresses quite well from our hometown community theater. Her story is heartbreaking of what she ultimately went through to relocate across the country to take the job, the hours & wages, and now she works as a regular cast member in retail at WDW, as that is what she was offered post-closure. She’s absolutely one of the sweetest people, I wish all the best for her but I know that she basically had her dreams shattered it seems by the whole endeavor. Thank you for this video, it was necessary. 💕

[@friedeyeball]

This comment needs to be seen

[@stargirl7646]

Oh no! Seriously?? That’s so sad 😭 I hope she can find a better acting job soon!

[@calvinchan8511]

The fact they didn't even give you complementary Disney + while on board is indefensible.

[@athenajaxon2397]

None of the resorts do and it's been a common complaint for some time

[@mastermarkus5307]

It's not like they're losing money! Disney+ is not a finite resource and very few people are going to sign up for it to specifically have it on vacation.

[@silverowlcity4373]

@@mastermarkus5307 No, but in the way hotel provide television, there should be a version of Disney+ that can be reset after each stay and person specific like how some planes have individual streaming screens for each seat. I think that’s more along the linear what people are saying - that’s how I took it at least

[@tobybowers8905]

I think this fact was the final nail in the coffin of the Star Wars hotel. Jenny is the undisputed queen of theme parks. Disney should not have messed with powers above their station.

[@chesesie]

@@silverowlcity4373 mastermarkus wasnt disagreeing though

[@asterozoan]

Jenny's curse is that her criticisms are so valid and well researched that by the time she shares them the thing she's criticising is already out of business.

[@svenpoletka5236]

Disney works on the inside the same as it does to the outside, just hyping up their stuff for money with little to no regard on being able to deliver

[@azeemtravadi6128]

she made a wish for stringent research stamina on a monkey's paw....

[@SaintShion]

I was losing all hope shed post again... not a Star Wars pun.

[@soyevquirsefron990]

If she’d tell us what she’s researching now, we could pull off a GameStop short sale….

[@TheSylda]

On the brighter side, it does mean that she won't get accused of giving bad reviews because she wants the company to fail...

[@matthewsawczyn6592]

"There was that time I pledged my loyalty to him and he left me on read" That line hit hard 😅💔

[@TheMr02drop]

Sounds like standard relationship stuff these days.

[@QuartzIsAnOxide]

I pledged you my loyalty, pls respond.

[@matthewsawczyn6592]

@@QuartzIsAnOxide New holocron, who dis?

[@the-inatorinator]

This is a multi-BILLION dollar company, with DECADES of experience in sightlines across multiple entertainment types. They built the dining room from scratch (didn't try to retro-fit an existing structure or anything), and you're telling me they didn't even bother to make sure the show was VISIBLE??? That would have been the absolute last straw for me. I didn't think Disney would ever get THAT careless...

[@proudtexan8521]

It's so you can live the star wars story of someone who goes on a space cruise ship and can't see a dinner show 😂

[@partypete2542]

The engineers of old are gone, boomers fired all the experienced engineers who wanted good salaries and hired graduates for pennies who won't say no to a job at Disney. This is what you get.

[@stormydavis5860]

At 6000 I'm going full Karen demanding refunds loudly mid experience calling across the dining room can you see the show? I can't!

[@aaronpatterson4944]

And not only can't see most of the show on one end, but any time the show/actors move to the other end, your view is also blocked there by another column. What are the odds? Terrible luck they got that table.

[@SeagraveSerpentarium]

The strangest thing just happened, I was sitting here enjoying this video and then Bob Iger came into my home and installed a large structural pillar between my desk chair and my monitor.

[@SethInNYC]

😂👏🏻

[@porschelover04]

Did he offer to remove it for $80/day?

[@Bluejayount1]

That one got me Got me good

[@Largecow_Moobeast]

Do you need to pay for a fast pass for the pillar or is the line ok without?

[@SeagraveSerpentarium]

@@Largecow_Moobeast As a long-time pillar-head I would have told you previously that it was a relatively unknown hidden gem that you don't need to use a fast pass on, but ever since this video came out and Jenny put it on blast I'd say it's a rope drop attraction. If you can't make it to the park that early you'll definitely want to use a fast pass for it.

[@justice5188]

"Luckily there was a fan film that captured the bathroom" *cut to the most jarring psychological drug horror ever connected to any star wars ip* "So you can see, that was themed as well :)"

[@saraha2667]

ya that needed a flashing light warning i think

[@enterthesphere]

I just know Randy Moore is fuming somewhere.

[@patrickhumphrey3076]

@@enterthesphere what a callback

[@elizabethbrown2074]

I wasn't paying attention to what she was saying before she started to play the clip and it scared me so bad I had to rewind to figure out what the hell was going on 😂

[@thatcher6923]

@@saraha2667 Tbf, all flashing light warnings are timestamped in the description

[@charliemalick8985]

It's been 3 weeks, but I still find it funny how a lot of Disney influencers and fans are blaming Jenny for having a bad experience, even though this video is just 4 hours of her trying her best for the hotel activities and getting absolutely nothing from them.

[@gingerjessietalks7685]

What are they possibly saying she did wrong??

[@giwake]

@@gingerjessietalks7685 honestly, pretty much anything and everything. i went on the starcruiser subreddit (like an idiot) and responses vary a lot. she didn't interact enough, she interacted too much, she broke the system, the system was working as intended, she's not a big enough fan of star wars to appreciate it, she's too big of a fan to appreciate it because she'd expect more... i don't like to use this word, but it's cope. it's them trying to deflect any criticism by blaming jenny.

[@metallicman6342]

Simple, they get paid the money or believe in the company so much that they will defend Disney and they're crap for many things.

[@kaboomgaming4255]

This video has proven two things to me: 1 - Disney is stealing far too much money from us 2 - long-form content is the superior side of youtube

[@MammonsHotbuns]

Agreed on both points! Long Live Long Form!

[@screamingseal1137]

stop giving them money, simple

[@ffxer]

You wanted to a steal a quilt? I think you meant you wanted to SMUGGLE a quilt off the ship

[@pobbityboppity1110]

Smuggler route unlocked

[@elle1107]

In luggage!!

[@PeterEvansPeteTakesPictures]

"They expect you to smuggle a few things!"

[@zbsfm]

@@elle1107 smuggage 👍

[@Largecow_Moobeast]

No she covered that, this was the first order playthrough smugglers playthrough is next..... oh.

[@davidkimpton6775]

It’s honestly disgusting how Jenny got the cold shoulder twice when Disney thought she was a “regular” person. But then immediately resolved the issue as soon as they found out about her following.

[@Squiffehh]

To be fair, any company will usually resolve your issue if you contact them via social media instead of emailing or calling. I’ve had to do it with other companies before. They can magically solve your issue somehow once you put your issue on their social media

[@dariogutierrez6716]

@@Squiffehh which doesn't make it any less disgusting

[@Username-2]

@@SquiffehhI wouldn’t say any company. I’ve been ignored by multiple on twitter (and even blocked on insta) after having issues getting products that arrived broken returned.

[@VisualApproach]

If a company doesn't want to entertain your valid issue with something you've paid for do a chargeback through your card.

[@JuniperArtemis16]

Yup, gives very “No Real Person Involved” from Succession

[@jackalobowaitthisnameistaken]

I have never associated the phrase "punch it" with Star Wars. That has never been a line that stood out for me, like I didn't even remember that that line is in the movies until this video.

[@KattWithAnAtSign]

Kinda immediately made me think, “This would be cooler if it was Star Trek, at least there every captain DOES canonically have a “catch phrase.”

[@Anwelei]

i'm pretty sure Han says "Okay Chewie, hit it", and I don't remember any of the prequels with "punch it". Of course, i stopped watching anything star wars when the "sequels" came out, and i get the sads when i try watching 1-6 now, so i haven't seen them in awhile.

[@RetrocadePodcast]

@@AnweleiHan tells Chewie to “punch it” in The Empire Strikes Back, but I believe it’s only uttered that one time throughout the films.

[@lookingbehind6335]

Exactly, I thought warp speed was the Star Wars thing.

[@nicholasvandervelden450]

Yeah, "punch it" immediately calls to mind Bruce Greenwood as Captain Pike for me

[@mudkipfanatic6354]

Ngl my first thought when looking at the hotel was that it looked like it was built by Vault-Tec to see how long it could take for someone to go insane.

[@TheLewistownTrainspotter8102]

And having watched the show, I ask...which Overseer do you think was behind this experiment? Definitely not the ones running Vault 4.

[@chip6933]

@@TheLewistownTrainspotter8102Vault 118 would probably be the closest thing. It was advertised prewar as a luxury wing of a hotel. once the bombs dropped its intended "experiment" was having two wings of the vault, one for the poor and one for the ultrarich. The poor would be briefly shown the rich wing of the vault which was extremely luxurious before being crammed into a smaller, cramped wing of the vault.

[@literallyallthingsonice]

Holy hell, absolutely nailed the vibes 💯💯💯 Soulless and even a bit sad.

[@scottneil1187]

The answer is instantly. Supremely cheesy trash, just like all of Disney Star Wars, minus Andor.

[@meganswaine4135]

$6000 can by a lot of escape rooms.

[@TrekBeatTK]

Not including Disney+ is ABSURD. It’s a 2 day stay. Free Disney+ would basically be advertising for the service.

[@aulvinduergard9952]

Not to mention it gives Disney another way of lying about their subscriber number: Just say that everyone who books at the Starcruiser is another sub!

[@fleasy4393]

I don't think it's painting with too broad of strokes to say anyone willing to pay $3000 a head for a two night stay at a Star Wars theme hotel probably is already subscribed to Disney+.

[@TMJBtv]

​@@fleasy4393so then there's even less of a reason for it to not have Disney + included on the tvs.

[@zubetp]

the amount they charge for disney+ is in and of itself a racket. why they'd offer _anything_ affordably or for free is beyond their understanding.

[@DrySushi]

Yeah that is utterly egregious, especially since they are gearing toward families in general. Kids are sick or having a bad time and need to be in room then too bad cause Disney says "f you pay me"

[@lbomfs]

So basically Disney’s strategy in this was this: > Invent a LARP hotel > Guests try to LARP > Make guests feel like they’re disgusting weirdos for attempting to LARP

[@Luy22]

I’d have just set up an annual official larp with storylines and such. This was absolutely stupid and when it was announced I thought oh cool, then info came, I thought it was hilariously bad. They locked people in a bunker for $5k. When it was closing down I laughed.

[@Legendary_Detective-Wobbuffet]

Just like God.

[@gingerdog8203]

Idk abt the "make guests feel like they are disgusting weirdos" part

[@Paraves426]

@@Legendary_Detective-Wobbuffetfascinating theological implications here

[@vadalia3860]

I can understand why they'd try to discourage it if, like Jenny theorizes, the actors were being relayed info based on the guest's booking information when interacting with them, but that could have been so simply mediated by offering an option when booking that says "For the duration of this experience, I prefer to be called..." so guest's could offer their larping names to be fed to the actors instead.

[@mmecharlotte]

Man, for $4,000, my family of four stayed in Okinawa for a week, and it just didn’t feel like we had enough time to do everything, there is so much! But what we managed to squeeze in was attending two festivals, went to a beautiful aquarium, the Blue Cave, made our own shisa dogs from a local potter, made beautiful sea glass and coral nightlights, visited a pokemon center, and then got to try on traditional clothing from a family business which led us to being invited to a bbq. That last one will always be one of those unexpected but awesome memories.

[@MYKroe]

So much of the world to see. My nine day stay in Maui in 2016 was just slightly more expensive than a WDW vacation.

[@emhu2594]

I want to go to Disney though...where I'm basically paying $9k to stand in lines

[@pezworld]

That's what I call an immersive experience.

[@purelysmetalnightcore]

Yep, I'm paying a travel agency $4.7k to go to Japan for 9 days between Tokyo, Kyoto, and Osaka. The money covers the flight, accommodations, some meals, transportation between the cities, and the guided tours. I doubt I'll be spending $1.3k on additional food/souvenirs/experiences during my stay, but if I do and spend a total of $6k on the trip, that means I'm spending an average of $666.66 per day, which is an astronomically better deal than ANYTHING Disney has to offer.

[@grannys_sinister_corn_matrix]

That woman saying a good enough storyline would ensure people didn't question the cost really demonstrates how deeply out of touch the minds behind this MUST be.

[@macmonkeyhat]

Can’t believe this video was in production longer than the hotel was open

[@michaelacatapano]

HOW DOES THIS NOT HAVE MORE LIKES IM CRYING

[@zehlua]

LMAOOOOOO

[@lilerv]

The video is a full 16% as long as the entertainment experience on the Star Cruiser but the video took as long to make as the Star Cruiser took to build. And doing some quick back of the napkin pointless math, she spent $1750 per hour of the video on research, making it far less efficient than her Evermore video which probably was around 600X more efficient. My working theory is that the Galactic Starcruiser is just a futuristic Evermore with a huge budget and same poor management and planning.

[@morgantrias3103]

Jenny Nicholson has more commitment than Disney.

[@lilerv]

@@morgantrias3103 She certainly puts more thought into her work.

[@antmfan231995]

The “you just did it wrong” crowd got me fucked up. For $6k I should be able to do literally everything as wrong as possible and still have an amazing time

[@saltiestsiren]

Right? In the end this ISN'T LARP. You should be able to show up, as a whole adult, and be guided through this hotel-stay-turned-immersive-experience as naturally and effortlessly as...well, a hotel stay. Yes, some might argue that this place was "more" than a stay at any of Disney's other resorts, but that doesn't change the fact that the bridge between "accommodation" and "experience" should never have been so difficult to traverse.

[@natelevy1040]

I spent $6k on a safari and all we did was drive around looking at animals! WTF?

[@HW-sw5gb]

@@natelevy1040This would unironically be a better use of money

[@gentlemans7579]

This is so true. You can't expect software users to be experts. You can't expect guests to know what they're doing.

[@demo2823]

​@@natelevy1040Dang, where did you go for a safari to cost that much. With food, accomodation, entry and a night tour, my last trip cost more like $500.

[@Dinoagent21]

I hate how app dependent theme park experiences are getting now. The last time I went to Disney World, my group spent way too much time on our phones, struggling with Lightning Lane and Genie+. When I'm on vacation, I want to ignore my phone as much as I can.

[@Leafeon56]

my iphone has a battery life of like 5 hours bc its old, anything app dependent gives me anxiety! dont make me use my phone!!! if the game is entirely app dependent they should be providing you with a phone that has the right hardware and system requirements for the game to work the same for everyone.

[@partiellementecreme]

Some hotels even propose that you use your phone as a room key. The idea that making something phonier doesn't necessarily make it better hasn't hit mainstream commerce yet.

[@milenartmeire2588]

Right? What if your phone is old or malfunctioning, or even if you don't have a phone on you for some reason?

[@ScizzorSaurusX99]

I love how during the finale portion Jenny asks that employee “is it bad?” And the employee responds “no it’s gonna be okay” but like in the lore of the ride the space fascists are in the process of taking over and their evil wizard comes out to torture you like what! It’s kinda bad!

[@SciFlyGal]

I’m guessing that’s so people who’ve forgotten that those are the in-game sirens don’t think it’s a real emergency and panic

[@wyrmh0le]

@@SciFlyGal But it also feels like what customer-facing employees on a Galactic Starcruiser would be trained to say even as the fascist space wizard was coming aboard to torture them. XD

[@friedeyeball]

I think it was a direct response to how Evermore handled their crowd emergency. It’s very comforting and necessary for anyone who might get scared in a trigger-happy America. (I am sad I had to type this)

[@jocelynbishop6816]

@@friedeyeball I doubt anyone at Disney even knew Evermore existed, much less knew about Evermore's obscure event where they pantomimed a real emergency. It's not that Evermore made a mistake that Disney took note of, but rather that Disney had a modicum of common sense that Evermore lacked.

[@nala7829]

It really isn't, and quite bluntly, that isn't how Americans work. That's how certain upper-income urban people work.​@@friedeyeball

[@stuartcooper6410]

I feel sorry the actors. I feel like they got pitched a murder mystery in space then realized they were just in a modern rain forest cafe.

[@netwrkangel]

actually, at rainforest café you have good views of the animatronics at any table, and it costs max a couple hundred dollars for a big party. so it's actually kinda worse than rainforest café.

[@stetsoncrobison]

Somewhere, Eddy Burback just shivered.

[@michaelmann6510]

I went on this trip, and it was one of the best experiences of my life, and it was largely due to the actors. They were so freaking good at their jobs and went out of their way to engage everyone. I think my niece fell in love with the rogue. Lol I hope all of them went on to find success elsewhere.

[@FLMAMACBEAR617]

😂

[@beesalittlenerdbird5949]

Dude that’s so disrespectful to Rainforest Cafe

[@etherealxfantome]

For $6,000, I should be bridal-carried by Kylo Ren upon my arrival.

[@sholem_bond]

For $6000 I should get the opportunity to fight Kylo Ren myself like Rey in TFA

[@andrewmccrea4304]

@@sholem_bond for $6000 The Disney trilogy shouldn't be cannon anymore.

[@caroline2900]

for $6000 i should be able to bridal-carry kylo ren straight into my bed

[@caroline2900]

for $6000 i should be able to bridal-carry kylo ren into my bed upon arrival.

[@p3gasus-M]

For $6,000, I should *be* Kylo Ren and then get the $6,000 back because I'll force choke the crew at random.

[@blue04mx53]

Our local public pool offers an immersive experience and you wear special clothes when you enter.

[@pix3lle375]

Not even an hour in the video and Disney already failed to do 2 things they were contractually obligated to do and only remedied it because of Twitter. At this point, demand letter writing should be taught in schools because the threat of litigation is the only thing a regular person can do to get what they paid for...

[@damanorelse]

getting ghosted by the first order for being too clingy is a classic jenny beat.

[@6tiple6ix6afia]

jenny beat off you mean

[@highjumpstudios2384]

I should really stop reading comments. I'm only at 1:17:07 and I keep getting spoilers.

[@christophercarver1401]

bwahahahhaa

[@Cdr2002]

Sounds about right yeah

[@aulvinduergard9952]

*First Order Guy:* Sir, I keep getting texts from this "Jenny" person. *Kylo Ren:* Jenny Nicholson? That girl scares me. Ghost her.

[@yasminal]

there’s no experience quite like watching a jenny nicholson video as a podcast, only to glance over at the screen and she’s talking to me from inside a giant porg suit

[@Kat-gp6gj]

Yeah, that got me, too. I had been driving and just pulled over when I glanced at the screen and was like "Huh??"

[@roroo]

HELPPP FR

[@roselover411]

😂 I listen at work with a dark screen and every so often pop the screen on to see what she's talking about and this is a hysterical experience 😂

[@ParadoxGavel]

I read this before I got to that part and I was still NOT prepared.

[@laurenh3548]

LITERALLY i was putting on socks and i turn and jenny is a flippin porg 💀💀💀

[@jaybleu6169]

Me with any other channel: "11 minutes? Are you kidding me?" Me with a new Jenny Nicholson video: "A four hour video about an attraction that no longer exists, that I never would have considered visiting in the first place? Count me in!"

[@kellyw1841]

I was a (full fare) guest on Galactic Starcruiser, and this review is 100% spot on. The game participation was contrived; your actions were irrelevant. This was apparent from the first moment. It just didn't work as anything except a unique hotel with unique food. By the time we visited, there were no food options in the bar, and the guitar player who romanced the alien never appeared. (Or I don't remember him; neither does anyone in my family. Maybe he was out sick?) That said, we had a fun time. Our favorite moment: when I was overheard by our breakfast server describing the bad guy Lieutenant as a "bad boy hottie." Our server broker character and cracked up. So we have memories of a wacky Disney experience that failed. That's not so bad, in the end, just for the laugh factor. But I didn't return home recommending it to our friends.

[@LucyDMusic]

Finally someone who agrees with me that Croy is hot

[@lukemateo9500]

no food in the bar?? That was like one of the redeeming qualities

[@nattmazzoni]

The problem is clearly that Jenny avoided the smuggler storyline so strongly, when the only activity they had planned for guests was smuggling luggage.

[@Ganymedia9]

You're so right

[@JuliusCheeser223]

No way! I would get to do my IRL job on my vacation! Immersive!!!!

[@moonbongyang6460]

Smuggling luggage as part of the storyline is a clever labor savings technique. Why pay people to bring the luggage up when you can have your guests "smuggle" each other's luggage

[@ulture]

@@moonbongyang6460 when I saw the 'luggling smuggage' montage that was my first thought as well. Good to know I'm not just paranoid

[@haroldjenkins494]

And won't they be surprised when they learn just WHAT they had been smuggling in in that luggage!

[@isahamilton01]

6k to get pushed at breakneck speed through a moderately interactive museum and then thrown out the door at 8 am is… wild to say the least

[@giwake]

if i paid 6k i would want to leave at 7pm or something, not 8am!

[@dantheman8103]

I would think that if they had made it a bit bigger (so the atrium and bar and the like could support a full hotel) and draw it out for 4 days (the same key events, little added story just spread out what they did throughout 4 nights instead of 2. And everyone would have probably had a better time even the ones who said they enjoyed it, because they would have had time to relax, look around, talk to cast members more and truly take it all in. But of course.. then half as many guest go there a week and the bean counters couldn't have THAT?

[@Gamerkat10]

@@giwake Or at LEAST let me check out at 11 like a 60$ a night motel 6...jesus christ.

[@vegasa2067]

I’m DEAD at them knocking on your door to make sure you are awake so you can gtfo as soon as possible. I’ve stayed in hostels less hostile.

[@amicableenmity9820]

What Westworld irl would be like

[@dylandog1289]

From the footage, it appears they didn't even have an ambient "ship engine noise" going the whole time to help remind you you're on a ship? How could they miss that???

[@Anwelei]

that's funny that you say that; there are ambient space ship videos on youtube to help one sleep that i've used before.

[@Mark3-16]

If they did have the noise, this girl would complain it was giving her a headache.

[@DarrenSnider]

@@Mark3-16cope

[@joshualuke7003]

Ah yes, she seems so unreasonable at being crammed into a closet for a 6k LARP experience where she didn’t get to LARP, couldn’t eat one night and got to watch a structural pillar for two hours before being forced out the door with her $200 merch yeeted out to Siberia or something and her paid for photo experience oh well’d into the abyss of space. Typical Karen behaviour.

[@wysteria.]

​@@Mark3-16 making comment histories public is probably youtube's best update because now i get to witness weirdos like this

[@tommyweigle]

I didn't catch this the first time-at 3:47:55 or so, the detail of cast members learning they'd be out of a job right before the start of a shift is brutal. Ever get bad news, or get your heart broken, and then have to put on a happy face for customers at work? That's a kind of psychic damage you only really experience in the service industry. Solidarity & sympathy to them.

[@techyn8502]

No toxicity to the staff member, but saying that your founder was a tiny little guy, who used tiny little doors, and then immediately following that with "he's dead" is the funniest thing ever.

[@aj7058]

Feels like people would be wanting to see the little guy and its good to make sure they know that won't happen.

[@Saironi]

100% this was an animatronic they were too cheap to build and then too cowardly to scrap completely

[@Saironi]

I am 100% convinced that there simply is no 1st order plot line. Either because they didn't want to have conflict between guests or because no guests could be losers or because they were afraid people would spin it as endorsing fascism. Either way from Jenny's description it seems like there is only 1.5 plot lines , helping the rebels and smuggling something for them. That's all. And of course the primary characters that facilitate this plot are crowded with kids. That's literally all there is to do.

[@plaguedoctorjamespainshe6009]

I need the timestamp for that i think I missed

[@primitiverobot]

​​@@plaguedoctorjamespainshe6009 it's at 40:45 !! (i feel obligated to point out that the guide DOES say "he's not with us anymore", not specifically that he died... i mean it definitely IMPLIES that he died, but could have been spun up into a pretty funny bit about him just leaving the starcruiser behind to have adventures somewhere else?? but probably not)

[@youtubeletmeintoyoutube4580]

I like that Disney panic-fixed an error for her twice upon realizing they burned a huge influencer and there was still four hours of stuff to complain about

[@apmarra]

😂

[@sam4330]

I haven't ever thought of her as an influencer, but I suppose she is in the way that matters to a company.

[@kingcosworth2643]

@@sam4330 Of course she is. She gives an honest review for the viewing of a lot of people, companies are scared of these people.

[@Gamerkat10]

@@sam4330 I mean, her vids get MILLIONS of viewers; I doubt their own podcast gets more than a couple hundred. It's a good thing the hotel shut down, because this vid would literally have been enterprise-ruining. It's made a meme out of this hotel for like. IRL friends of mine. I'm amazed.

[@Kveldred]

I can't help but love it. Lose money, you ɸûcks! Because, as Lucan wrote of Caesar, I rejoice in [their] ruin: that's what they get, for ripping people off _twice¹_ - the stupidly overpriced experience in the first place, and then _not even making their own mistakes right..._ unless you've got a massive audience (and thus can inconvenience *Disney,* which is of course what really matters). _¹(and for screwing up everything related to Star Wars except like one single show and maybe one or two seasons of another)_

[@cthulhuhoops]

It kills me that LUGGAGE SMUGGLING is in one of the concept art lmao. No wonder that woman kept talking about it--it was the only activity we actually saw.

[@stevejakab274]

23:50 "Could they be so naive?" I once met someone involved with this project, and yes, they are that naive. The business people involved with this are isolated and rely on each other's feedback, resulting in a spiral of self-delusion. And unfortunately this isn't unique to Disney, a lot of corporations are run this way.

[@Pazuzu4All]

Corporate groupthink has truly given us some winners lately, hasn't it?

[@SciFlyGal]

@@lookingbehind6335no, it really isn’t. You need to stop consuming right wing news, it’s pumping you full of hate and making your life miserable. Take a walk outside, find a new hobby, you’ll feel better and enjoy life more.

[@notNajimi]

@@lookingbehind6335lmao what does “woke” have to do with this?

[@sophiaako7663]

​@@lookingbehind6335 not a thought in that head

[@bigmouthprick5852]

​@@lookingbehind6335 they let you in the boardroom as the diversity case? Or did Daddy leave fox news on again?

[@selenagomez2504]

me at the beginning of the video: haha what a silly idea for a hotel me at the end: We need to kill that mouse

[@vesperfromtheinternet5588]

maybe THIS was the true immersive adventure experience

[@shrillbert]

It's not just the Empire of the Mouse, all businesses are moving to this nickel-and-dime model from streamers to airlines to auto giants. Sadly, unlike what Jenny predicts, they won't necessarily reach a ceiling because they have so much control over what they sell that the public has no choice but to pay up. Something something capitalism sucks, am I right?

[@wjzav1971]

Given that Steamboat Willy is public domain now, maybe someone should make a Terminator like film where a Killer travels into the past trying to kill Steamboat Willy, who doesn't understand why this is happening and the Killer just repeats "I have seen what you will become. I have to stop you NOW"

[@naplockblubba5369]

@@wjzav1971 That's basically the plot of that one shitty cuphead ripoff lmao

[@DrCruel]

FEEL the MOUSE. FEEL it.

[@snailcorn7480]

any task that makes me take out my phone should automatically lose -10000000 immersion points

[@alexbrown128]

Yeah, like, if anyone remembers the old Epcot walk-around activities, they gave you like a special phone/PDA thing just for it, instead of asking you to use your own, it made it so much more immersive.

[@Gamerkat10]

@@alexbrown128 Well see, this is much more expensive, so obviously they're going to cheap out- wait.

[@matthewsawczyn6592]

Exactly! I'm a huge escape room enthusiast, and some of the best aspects of those are the tactile interactions. That's the true "escape" from our regular world

[@xXCrimsonArkXx]

Yeah like, it’d be cool if they gave you in universe PDA’s or tablets or something.

[@bondfall0072]

Gosh the phineas and ferb adventures were so much fun​@@alexbrown128

[@rhianjones7256]

Why am I here??? NYT article "CRITIC’S NOTEBOOK A Four-Hour-Long Hotel Review That Is Actually About So Much More Jenny Nicholson’s granular critique of Disney’s Galactic Starcruiser experience reflects the fraught relationship between studios and fans right now." Well done, Jenny Nicholson.

[@aaronjohnson7812]

KZbin has been suggesting this video to me for 2 weeks and I just ignored it. But this morning the New York Times had a glowing review of Jenny’s video (I guess the times reviews youtube videos now), so I decided to watch it and it’s just fantastic. There are so many comments under this video that I doubt Jenny will ever see mine, but if she does, I want her to know that this is a video worthy of a great magazine piece. I wish the New Yorker had more stuff like this. Great work!

[@Mark3-16]

Yes amazing. A an entitled American complaining about everything.

[@anais559]

@@Mark3-16what? she paid an extreme amount for this. and why does her nationality matter,

[@DavidPeoplesTV]

“Mickey” is a nickname, nicknames are for friends, and Michael Mouse is no friend of mine.

[@bdwarrior_1]

Mickey as a character would hate Disney as a brand

[@jenny5870]

This is my favorite comment 😭

[@SailorMya]

I would think them pretentious enough to be Michelangelo Mouse! LOL

[@josephdoria5237]

Government name in the same vein as Charles Entertainment Cheese

[@TerrenceNowicki]

It's also another word for roofie.

[@ExterminatorElite]

I love how Disney keeps messing things up that Jenny paid good money for and customer support is like, "There is nothing we can do." and when she uses the Black Mirror Social Credit System suddenly they're like, "We have your GPS location right now we are sending a drone to drop off your toy, it should arrive in 23 seconds."

[@fredfinks]

i dont know how it isnt grounds for immediate refund. Here in Australia if any business fuks around like that a quick complaint is made and its sorted, fairly quickly (light speed vs other bureaucratic process). A big company like Disney doing this , i dont understand how that flies. Maybe in US you dont have good gov departments behind you, and have to self litigate. But then i dont understand how this behavior isnt broadcasted and absolutely smashed. The only goal or direction disney seems ot have at the moment is lterraly inserting women into everything. Ddi you notice the podcast section of the video? 30 women, 5 men. i paused on a still of a bar scene in one of the concept marketing, of the identifiable sex (some indistinct aliens) 13 women, 3 men. WTF? im not up to date with all marvel and teen drama, but i saw the cartman south park episode with Kathleen Kennedy and 'put a chick in it and make it lame'. JFC , i didnt think reality would be beyond parody. Maybe women are the target audience? but to that degree?? Seriously, black women seem to be the target. go count. I would have thought it would be run of the mill families (of all backgrounds), but 100% laser focus on trying to direct an audience of a vagina monologues critical race theory latte session to a sci-fi family theme park instead.

[@fredfinks]

oh and i must say, of those 5 men, man, all up they probably had the testosterone of 1 monty python lumberjack. I wonder how long it took to clear house, their ranks are just women, and a few emasculated men.

[@Marchwin3325]

I’ve had to deal with customer service stonewalling me because I wasn’t a massive influencer, I’m glad she had her issues fixed but I’ll never be able to get my droid back :(

[@hihi123hiful]

@@Marchwin3325 I kinda seems like they're just stealing peoples money at this point.

[@outerjohn]

@@hihi123hiful they most definitely are

[@sotnosen95]

The entire cast section and beyond just reinforced my belief that the Disney corporation is full of creative, passionate, wonderful people... who all work under the thumb of money-grubbing bastards who care only about when they can get their next yacht.

[@cjboyo]

It’s completely unacceptable that you guys not being on any activities didn’t trigger a failsafe “hey employee, go check on them” notification somewhere. Like maybe the Yoda idea is dumb, but that’s WAY better than nothing. Like maybe make it into a “vision” that appears in the viewports at night

[@sashaistired]

Anyone who says $6000 is a reasonable price for this, no matter how well off, has never heard of literally anything else you can spend $6000 on

[@luiysia]

you could buy a miata with that money

[@austinbaccus]

Makes me think of weddings. $6,000 for two days is nothing compared to $40,000 for eight hours. To add on to the Miata comment, I could buy like five Miatas with that much money.

[@Lilitha11]

I went on a two week trip to Japan for half that, and I even went to Disney Sea for a couple of days while there too.

[@plasticmodels]

You could literally just pay some people to run a personal 2 day LARP for you with that money.

[@robertlee2092]

That’s about four months worth of mortgage payments for me.

[@Noah-wx7fm]

Jenny's Firsr Order supporting character being suddenly and randomly assigned to help the Resistance at the last minute without any previous indication isn't actually the flaw it seems at first, because the same thing happened to General Hux

[@blackosprey2219]

Oof

[@mastermarkus5307]

I'm still sad about Hux. There was a GREAT villain there. Hell, connect him more with Phasma since they met in her book and also get the most out of THAT character, but NOOOOO... Disney had no actual PLAN...!

[@IlaFox]

@@mastermarkus5307 Right?? Hux had so much potential! 😭

[@hada__02]

Lt. Croy and General Hux are Resistance Spy boyfriends

[@Iotuseater]

Petition for an edit of the sequel trilogy with everything the same but hux is played by jenny

[@mikintosh6111]

Hearing how busy the schedule is sounds like my dad planning a vacation lmao. Pops made us walk 13 miles in one day in DC to see monuments.

[@shadow61310]

I feel like they could repurpose the Star Wars hotel to be an Among Us themed hotel. The mini games and overall theme would fit in great.

[@azizabrown]

They’d have to acquire among us first, although I wouldn’t be surprised if they did

[@sofastuffing]

😭

[@vox_invictus538]

"You get out of it what you put into it" is a WILD thing to say to someone after they've *put six thousand dollars* into it.

[@Keychain696]

That's why you spend a few extra hundred dollars on the add-ons. The $6,000 is just the entrance fee at the door of the club -- the real fun comes with the stuff that costs extra, teehee

[@solvseus]

AND genuinely tried to get into the experience.

[@jaspertaylor2810]

For 6K i better be getting a lap dance from count dooku

[@ninevoltair2285]

for six thousand I should be getting a tender bedside chat with sheev each night im there

[@Brose3240]

@@jaspertaylor2810I’ll take one from grown up Anakin…or Obi-Wan.

[@lindsayschmidt2177]

Love the whiplash of the cast member telling you a fun anecdote about a character only to immediately tell you he’s dead

[@poggorseel]

That feels like Star Wars tbh

[@saintnikz]

I had to pause the video to compose myself after that.

[@imthelizardking]

He said it as if he had died unceremoniously from complications of type 2 diabeetus

[@JennyNicholson]

My sister speculated that maybe they initially planned animatronics of him to pop out of little mouse holes or be on the balcony, and then were like nah too expensive, and wrote that he's dead. Like why else have a captain that's a silly little guy only for him to be unseen right

[@TheRevDC1]

“This is where I watched my parents die, jenny.”

[@chrisd1746]

Amazed by the absence of droids just wandering around all the time. Here on 21st century earth we have fully autonomous robots that clean our floors you can get for like $200. Dressing up a few roomba like devices as Star Wars droids and letting them roam seems like a no-brainer even if they have to keep fixing/replacing them. At that price point they can afford it

[@TheRussianFloofCat]

So basically, Disney was selling a 2 night cruise experience for $4500+ (being generous here). Except you're actually just stuck in a building in the middle of Florida that's vaguely themed. While for $4500 you can get an actual cruise, even with Disney, for 7+ nights that actually take you to different places.

[@skootties]

I'm getting secondhand anxiety from Jenny apparently being ostracized by the people she essentially paid to playact with her

[@wildmarjoramdieselpunk6396]

Real life interactive experience then. Multi layered like a rotten onion?

[@KRobinson-ko1ne]

For using the made up name? I gotta admit I’m surprised: I thought they were at least encouraging audience participation.

[@PhotonBeast]

​@@KRobinson-ko1neOne could speculate that maybe the number of guests that come in with a made up name et al was low enough that the cast wasn't use to it... but that circles back to the basic questions of "Who is this experience for?" and "Who was actually coming?"

[@oneearrabbit]

@@PhotonBeast Yeah I didn’t understand that either. I went as Darth Paroxys for crying out loud, none of the characters gave me odd looks. In fact they all went out of their way to remember it. Even the regular “crew” cast members and some guests knew me by that name. So the fact that Jenny seemed to get an odd reception to her made-up character name confounds me.

[@peoplez129]

That's because they don't like her type, you know, the ones the experience is supposed to be meant for. What they really want is dopey parents with dopey kids that will just take whatever they shovel and overpay for it.

[@user-nt4yu5ce7i]

"Hello, Disney customer service, are you famous or can we just tell you to fuck off?"

[@wormfood83]

Seems to be their MO.

[@canering]

This is really disappointing. I’m not a Disney theme park fan but I’ve been a few times and was always impressed with the level of customer service provided by the staff on the ground. I would’ve expected this level of attention and care from all aspects of their customer outreach. Sad to see they’re just like every other company

[@juggling8557]

best comment 🤣

[@katmurray2180]

Remember when Disney made everyone feel like they were famous and deserving of all the luxuries!? Kinda miss those days.

[@ReportMePlease]

This is all companies now. They will screw you over, exhaust you and stonewall you, until you post about it to x million people on Twitter. If you can't, well, what are you going to do about it. If you're hung up on a couple hundred dollars in the first place, can you afford some kind of lawyer? Could that hypothetical lawyer go up against the corp's legal team? I was always anti-consumerist but in a world that's consumer-unfriendly to the point that you could call it consumer hateful, why bother.

[@evanrhildreth]

I can't believe the "interaction" was playing a phone app. I thought the whole point was to interact with the actors. The actors could simply have handed out two cent RFID access cards, and it would have added a whole aspect (collecting souvenirs, trading access cards with other guests, etc)

[@Honre123]

That was the most shocking thing to me. In the beginning of the video I felt dismissive towards the guests in the footage as they had their cell phones out the whole time. I thought to myself "Why would you have your cellphone out at all times at such an interactive experience?" Well, I got my answer. If I wanted to play on an app on my phone I could just do that at home. The cherry on top has to be that the app was glitchy as all hell and likely had spaghetti code. The kim possible flip phone made more sense because it was all the same phone with all the same preprogrammed things.

[@willherondale6367]

I'm currently nearly halfway through a 3 month backpacking trip around South-East Asia. So far I've spent 5 weeks exploring Thailand north to south: seeing waterfalls, relaxing on beaches, hiking up mountains, snorkelling around tropical islands and seeing incredible wildlife and culture all while eating some of the best local cuisine anywhere on earth... this entire trip until this point has cost me around $1500, or approximately the price of one night for one person at this glorified cafe. I literally can't fathom how it's possible to cost that much, or that anyone would pay it.

[@BrianH00D]

Yeah the second she mentioned the price, I was like "BUT THAT'S 6+ MONTHS IN SOUTHEAST ASIA!"

[@chrisb3275]

why are you on youtube lol

[@willherondale6367]

@chrisb3275 I'm meant to not watch youtube for 3 months? Rest days and travel days are a major part of backpacking; you've gotta schedule downtime to just chill, or you'll burn out and not be able to appreciate the awesome stuff as much.

[@BrianH00D]

@@willherondale6367 100% agreed

[@Ghostboi800]

No amount of luck should determine the experience someone is paying 6k for, I should be swimming in aliens and animatronics for that price

[@msplendor]

Yeah 6k for RNG and micro transactions is insane

[@cainderous2421]

@@msplendor More like macrotransactions at that point. They wanted 50 bucks for a fake "mixology" course ffs, and that sounded like it was on the cheap end of available options. Absolutely wild that Disney had the gall to charge 6k+ for two days and two nights in the crummiest room, nickel and dime you for everything along the way, AND still ship you off to the normal theme park for a good chunk of the time. Even for them that's unprecedented levels of greed and laziness.

[@funsize69]

SIX THOUSAND DOLLARS??? I'm not that far in the video yet, that CANT BE RIGHT 😭😭😭

[@stbananastein]

I'm chuckling at the image of swimming in aliens and animatronics. But, real talk, completely agreed!

[@sideways5153]

If I spent 6k on Chuck E Cheese I would expect the be allowed to Bite of ‘87 one of my friends. Cannot believe they made a torture camp for that price

[@necronival]

The singer moving away from the pole just to be hidden by ANOTHER POLE, is pure unintentional comedic genius

[@CosmicTeapot]

That bit made me discover a whole new laugh I didn't even know I had in me. It was like halfway between Rich Evans and Jimmy Carr

[@TheRealBobbyMC]

@@CosmicTeapot That laugh sounds like a hate crime to me.

[@activatekruger446]

Time stamp or it didn't happen

[@l.c.3118]

Gaya was lying about being a Twi'lek. She's clearly Polish.

[@femmeslash]

​@@activatekruger446 1:29:25

[@angelaphsiao]

“Smuggling luggage” sounded marginally like a fun adventure the first time I heard it. By the 5th time it just sounded like you’re paying money to be a bellhop

[@KTPearly]

“and here is my supporting evidence: THE HOTEL WENT OUT OF BUSINESS!” sent me 😂

[@ndv123ndv]

The ability to arrest and prosecute Chewbecca is unironically a good selling point

[@ULTRAOutdoorsman]

we must put an end to Chewbacca, I'll guard his cell myself

[@BriskWalkZombie]

After you leave, Disney orders you back to Orlando for mandatory jury selection in Chewy’s trial.

[@concerneddennizen1027]

Fr that’s funny as hell why did they cut that

[@Oceanmachine27]

I mean, it is Florida. You're going to get a lot of very enthusiastic "law and order" types.

[@acg1189]

I find it so goddamn weird Disney leaned into the "I think Darth Vader and stormtroopers and the bad guys are cool!" demographic. Like I get why its enjoyed amongst the Star Wars fandom. But it kinda feels like if they made an Indiana Jones experience and let you help the Nazis?

[@tobymarshall8142]

Seeing your sister get bear-trapped by a spontaneously closing umbrella and immediately assuming she somehow did it to herself is peak sibling behaviour.

[@JulianSildenLanglo]

Something bad happens to my sister: skill issue. Something bad happens to me: real shit.

[@knightomv]

She slid that line in there but it honestly had me in stiches! So relatable.

[@sixstringedthing]

As a forty-four year old man with a forty-two year old sister, I'd just like to publically state that MY SIS IS SUCH A DUMBARSE LOL OMG KILL ME.

[@ULTRAOutdoorsman]

tbh if that happened to my brother I'd be almost certain it were some kind of defect, but if it happened to my parents I'd likewise be almost certain it were all their fault

[@fierytopaz]

I said exactly this to my (only-child) roommate

[@zaphod4245]

Just stumbled across this video in my reccommended, never encountered this channel before, but clicked because the title seemed interesting and I remembered hearing so much about this hotel (and actually wanting to go before I saw the price). And then I realised it was 4 hours, and so thought 'eh, I'll watch a bit and stop when it gets starts to drag' (which 99% of these long videos do). Well here I am, having really just sat and watched 4 hours of a woman talking about a hotel. Quite astonishing how you managed to make talking at a camera with some B roll actually engrossing for that length of time, we're talking Return of the King extended edition territory here. I've subscribed, but judging by your upload schedule it'll be a good couple of years before the next one lol

[@Missab4000]

I recommend the Pandora World of Avatar video next!

[@friedeyeball]

Or the evermore video, if you want more theme park and immersive experience/LARP fails

[@vintagedoctor7128]

jenny trying so hard to enjoy what she payed 6k! for and getting none of it is actually insane

[@TwitchyMofo]

I'm honestly surprised that the smuggler storyline didn't have guests carrying other people's luggage into their rooms so Disney didn't have to pay someone to do it.

[@taagolarts3787]

At the start of the video, I genuinely thought that was gonna happen! I forgot about that until reading your comment lol, I got really sucked into the video

[@stephaniesaal247]

Disney execs seeing this comment: "WRITE THAT DOWN WRITE THAT DOWN"

[@MarcyStevonshy]

I genuinely thought that’s what they meant 😭 Or making it a fun game for the kids like “we stowed precious illegal cargo in YOUR bags! You must transport them yourselves and avoid anyone who claims they wish to assist you (bellhops) for the Resistance!”

[@Bminutes]

See that’s the problem. You can’t do anything fun with the general public. They’d just steal stuff or stupidly mess it up.

[@RandomJtv]

That’s probably what they wanted to do, until Disney’s legal team was like ‘LIABILITY’. Because people’s luggage would absolutely go missing.

[@fauxrowsdower7610]

“No this isn’t Chewbacca this is just Tom the regular Wookiee!” The guy who plays Sammie deserves six hundred raises holy shit

[@Measuresderepo]

Perfect improv

[@iambicpentakill971]

I know, that line is hilarious. So many props to those actors doing so well at a challenging job for probably way too little money

[@kdb678able]

With the quality of the Chewbacca costume, I am inclined to believe him.

[@hazeldavis3176]

New cosplay unlocked!

[@christophercatoe8841]

His name is Sage Starkey and he's now on the "All Ears" youtube channel. It was kinda wild to see him on here.

[@patrickfeeney731]

Hahaha “the very first time a luxury cruise ship has become symbolic of the hubris of man” - love this line snuck in there at the end

[@andrewcleary9952]

I'm still getting over "Cut out the rot, I always say that!" "You... always say that? Do you work a lot with fruit?"

[@lilythesilly]

four hour jenny nicholson video dropping marks today as an international holiday

[@Aphelia.]

lilythesilly is an amazing nickname omg

[@jbone877]

​@@Aphelia. +1

[@lilerv]

I thought KZbin was suggesting an old video I never saw before, but then the hotel only closed somewhat recently. It was a Twilight Zone moment that had me questioning the linearity of time before even considering she made a new video.

[@lilythesilly]

@@lilerv the fabric of time being warped does make more sense than there being a jenny video i have yet to watch

[@user-cs5nw2of3e]

Soooo excited!!

[@Ryan125y]

For 5-6 grand I want to be interacting with Mark Hamill and Daisy Ridley. Like Mark comes into my room at 5 am and pulls me out of bed to defeat the empire

[@ATTACKofthe6STRINGS]

While saltily chugging blue milk.

[@sdagoth3037]

I can't see that being sold for less than $150k

Mark Hamill breaks into your room and tries to kill you but then feels bad about it.

[@Ryan125y]

@@sdagoth3037 I'm a huge Star Wars fan, however I could spend a week in Hawaii or Europe for less than two days in a hotel

[@sdagoth3037]

@@Ryan125y Easily yeah. I'm doing two weeks in Japan this summer and it looks like it will cost half as much, or less, than two days at this hotel.

[@patrickmorgan2697]

If Disney doesn’t hire this woman on to help build real, exciting and worthwhile guest experiences they are missing out. This is so well done, researched, and presented. Should be a case study for hospitality and business school classes.

[@horrible8ilence421]

Unfortunately if Disney takes the advice of someone like her it could *gasp* cost them more than the bare minimum! God forbid Disney puts in a little cash and effort for their fans. Unfortunately, Disney will do anything to save a few extra dollars so someone who actually advocates for Disney to use their tremendous wealth for good customer experience would almost immediately be fired

[@vermontsoriginal]

For way less than the cost of the hotel you can fly to Tunisia and have a truly immersive star wars experience. Travel to Matmata and sleep in Luke's actual house, drive around and visit many sets from episode 1 & 4 still visible. Way better and cheaper (imo). 🤷🤷

[@marchwhitlock6455]

She wanted to roleplay so badly but they just wouldn’t let her 😭😭😭

[@punklover99]

Evermore, on steroids

[@mmbaszak5028]

I hope she plays some TTRPG games 😅

[@kylie1510]

*sirens going off* "Is it bad?!" "No it's going to be ok" 😐

[@mochimellow4188]

Frankly the worst cast member interactions I have EVER seen

[@kitterbug]

that actually makes me mad. if i spent that much money then i'd expect them to call me by my ocs name

[@jacobmtcastle5741]

Imagine paying thousands of dollars for a hotel that, if it catches fire, the only plan of escape is to hide in a little closet and pray that the fire gets extinguished before it reaches you because normal fire exits would ruin the “immersive experience”.

[@mathieup5024]

Those closets remind me of the Mont Blanc tunnel fire. In that case rescue was delayed and a ton of people cooked alive. Those kind of compartments are only any good if you can get the fire under control, there no substitute for evacuation!

[@theoneandonlymichaelmccormick]

It would appear that that Disney took the wrong lesson from losing Harry Potter as an IP because J.K. Rowling wanted to implement immersive elements at the expense of a logistical or safe theme park experience.

[@bensmith3890]

How in the crap is that remotely legal?

[@shaunbarrie2263]

Very Titanic coded.

[@whensomethingcriesagain]

​@@mathieup5024Let's be fair, most of them died because the Italians were funneling all the smoke at them, the only guy I'm aware of who wasn't presumed to have died of smoke inhalation was the fire chief

[@Zwijger]

I absolutely love the energy of just going from pretty tame costumes/outfits to point 11 without anything else about the video and it's tone changing.

[@xelamorphic]

What a class act. Categorically disassemble them and then you pay someone to do an end credit song about the whole thing. Beautiful.

[@Nobran02]

Jenny having a bad experience at a theme park is so funny to me. She is like the most enfranchised theme park enjoyer that will actively engage with the park and how it is marketed, if you can't give her a good experience, you shouldn't have a theme park

[@sanguine2552]

For real. Her trying to be all interactive and supportive of the marketing and then the employees looking at her like she’s having a schizo episode is so sadly funny

[@i.shuuya3231]

The guy from the First Order she kept "harassing" in case he'd give her a mission looked so confused the entire time lmaoo

[@solitaryflower]

This is a woman who had a good time at a Flintstones theme park YEARS AFTER IT CLOSED.

[@FortuitousOwl]

Genuinely, if for some reason I ever have the chance to open a themed experience, Jenny is my first consultant call, no matter what the theme is.

[@FlackNCoke]

Jenny LIKES Carousel of Progress. Unironically! Likes it! They were handed such an easy layup and fumbled it so hard it’s hilarious.

[@kaemincha]

the fact that Jenny paid $169 to receive guaranteed photos of a very expensive vacation and did not receive ANY photos, and was then refused a refund until she posted about it online is ridiculous. Thinking about the guests who never got that refund... Disney doesn't care about the customer experience if they get to just siphon money. Doesn't make me want to visit.

[@lethargogpeterson4083]

Yeah. That is beyond poor customer service at that point. It's basically like fraud or something.

[@kaemincha]

@@lethargogpeterson4083 right! i'd feel straight up indignant.

[@tinfoilslacks3750]

Get payed for product Product is never provided Don't get refunded for product Like that's literally just theft

[@exchangAscribe]

thats corporations now days. the great capitalist america.

[@RyanMichero]

You can't visit it anyway.

[@qualifiedarmchaircritic]

"It is unique" is the worst argument in favour of the Starcruiser, imho. It is absolutely not unique to participate in what is essentially a scavenger hunt, to sleep two nights in a cramped hotel, to eat buffet-style all inclusive at a hotel, to have themed nights at hotels, to go to an amusement park during your vacation, to play an RPG or Escape Room scenario, or to go to an interesting show or theater. I guarantee that you can do all of these things combined at a much lower price point AND will have much more fun while you do them than at Disney. All the rest of the money goes to mediocre set dressing. PLEASE just organise Star Wars night with friends at your place, I promise you will be much more fulfilled.

[@jamescrowder528]

Can't wait to watch this again when Taco Bell nachos reach $20 so I can feel the immersion of her speaking directly to me.

[@badmiracle]

the ai droid talking to you in your cabin and totally glitching at “now, as for what you can do around the ship….bye!” was a bad omen, in hindsight.

[@ComradeBread]

Fully believe that it was given the ability to momentarily foresee the future and accurately described Jenny's soon to come experience before shutting off.

[@tparadox88]

Or maybe it was the first actual symptom of the game being broken specifically for her.

[@nonbinarygenderqueerhomosa8820]

Everything digital isn't Ai... it's just digital, stop abusing the word

[@murph64]

@@nonbinarygenderqueerhomosa8820 It seemed to function like an Amazon Alexa would, which is an AI software- not to mention Disney called it an “AI concierge” 🙃 AI doesn’t just refer to generative AI. Enemies in a lot of video games are a kind of AI too!

[@KetsubanSolo]

​@@murph64not to mention we saw Rocco Botte from Mega64 train the AI Droid to fall in love with him.

[@fandomcentralstation]

As infuriating as it was to experience, the idea of a character who only wants to help the First Order being unwillingly thrusted into working with the Resistance is very funny

[@nonplayercharacter596]

It's exactly what to expect from Disney star wars. Cowards

[@chriswilson3126]

"You WILL will like our new heroes !!!" 😂

[@crazyXninjaXfishy]

“We’re just gonna tweak your First Order Story to become a First Order Redemption Arc”

[@mammon_is_god]

"This peace is making me hateful!"

[@explorer47422]

As bad an experience Jenny had, I'm weirdly glad she did, because if it didn't happen to her then it would've happened to others and their voice and experience would've gone unheard - like being sat behind the pole, if Jenny had been given good seats then the plight of the poor sods who were seated behind them would've gone unnoticed!

[@CharlieAI87]

what's missing from the dinner show is the production. it's just minimal lighting. Add some simple moving head lights, fog machine, choreography with more performers or dancers and you already have a way better show than what was seen.