The Top 10 Negotiating Lines and How To Use Them feat. Chris Voss

[@peimanfazli1294]

1. Is now a bad time to talk ? Instead of have you got a few minutes to talk. 2. Is this a ridiculous idea if …… 3. Are you against (paying for them now ) 4. Have you given up on ? The most effective restarted for ghosters 5. How am I supposed to that ? 6. You’re offer is very generous, I’m afraid it just doesn’t work for me 7. How are you is a temperature check ? You respond it sounds, like you have a place to start 8. When someone asks a question , what makes you ask ? Upward reflection. 9. Seems like you have a good reason for not doing that (when people are failing to perform ) 10.

[@arthurmurfitt7698]

Thanks!

[@daveg2199]

Thanks for sharing and taking the time. 👍🏼

[@Seantorky3]

Thanks you rock.

[@BenWeeks-ca]

7 is 25:30 I looked ip up because I don't really get the line. I get that the question is a temperature check but don't understand the response.

[@hunterkarr5618]

@@BenWeeks-caagree. I think it needs tweaking. Maybe “good, what can I help YOU with?”

[@babyboy1971]

Chris Voss is a genius. I’m in the process of getting my insurance and real estate licenses and his work has helped me learn so much about the human mind. Chris looks like he has a great collection of one of my favorite artists, Hugh Macleod.

[@hoodiegamer9256]

I'd love to see two people who have read the book and practice the concept of negotiating with each other.

[@THECOACHMCSTUDIO]

Is what we do at our studio almost every day ❤

[@user-kt1no7yx1u]

Anyone read the book and wanna try with me?

[@RISWANAHAMED.M]

​@@user-kt1no7yx1u well me bud🎉

[@investingwithkat]

@@user-kt1no7yx1u hey ! did you read it?

[@PatrickPease]

I'll practice my emails in my profile

[@ALICESMITH-k7f]

undeniably vital information especially about asking the person think about what they would feel if they where you, remind them to me decent , human

[@deejaydiabolic]

I watched this guys Masterclass episode during lockdown. Phenomenal info for not only negotiations but for everyday interactions

[@leferayala9321]

I was watching his Masterclass yesterday and immediately had this weird sense of anxiety.... I brushed it off and reading your comment made me realize that it was because it brought me back into that lockdown period. Especially those short audio clips between videos.

[@louio]

Yes

[@L_MD_]

Can you imagine the never spilt the difference family conversations in the Voss family 😂

[@genghisgalahad8465]

Just grab a napkin when the difference is spilt on the table! ;)

[@barinotemn8678]

How am I supposed to do that?

[@mikeasquith5431]

Have you given up on passing the salt

[@Trust1111Believe]

😂😂😂😂💯💯💯💯💯

[@I_dont_know_what_Im_doing_]

@@mikeasquith5431passing the salt?

[@Boutros4g]

Key piece of the Jack W story is "at a course I teach at USC". The "is it a ridiculous idea" part could have been said in several ways. Quickly establishing credibility is everything. Good stuff

[@kylerobinson8336]

Great point for the full picture!

[@rhess10]

I agree. It totally matters that you want someone to do something that is (possibly) as beneficial to them as it is to you. Or could mean a lot to them. Same story altered a bit: Is it a ridiculous idea to invite you over for my wife's fabulous meatloaf? Well, yes. Yes it is.

[@FireForEffect1533]

"Never Split the Difference" by Chris Voss was one of the best "self-help" books I've ever read. It was so interesting, and I actually learned something valuable in EVERY chapter. I use the techniques from the book in my everyday life and they do indeed work.

[@anonymousbosch9265]

I’m a labor union leader and I paid for the audiobook versions for some of our best stewards

[@Christian_Prepper]

*"Is this a bad time to talk?"* *Only ask questions calibrated to solicit a "no" agreement, especially in the afternoon or when the person maybe tired.* *"Is it a ridiculous idea if...?"* *"Are you against...?"* *"How am I supposed to do that?"* *"Have you given up on....?"*

[@Christian_Prepper]

*Although I prefer "Is this a bad time to talk" more now, for almost two decades I had formed my own habit of saying, "Should I call back at a better time?"* *Dare I say I rarely heard, "yes, call back later", but when I did, an appointment was set. Thus, I believe I may have stumbled across the same psychology with similar success. Ultimately I prefer his line now.*

[@AmberBroadway]

Should I call back would have me questioning well why the hell you call anyways ..already sitting yourself up for fail It seems like.. glad you changed it 😊

[@fitnesssoup7553]

My "good times to talk" are so rare sometimes I've responded "It's never a good time to talk". Another is when asked if I am busy. The answer is "I'm always busy". 😅 I'm not lying. Read the book. You'll be ready when these things are thrown at you.

[@dietbajablast5790]

You sound like a Karen

[@louio]

I got the book....

[@JamesWilliams-nb6zc]

Typically I'm the sales person

[@upgrade1015]

8:46 his “freeze squint scowl into space” was his negotiation tactic. He was waiting for you to make an offer.😂

[@MJBitcoin]

I LOVE YOU CHRIS VOSS You are the funniest f’n teacher i ever heard. “If they say NO”, “You STILL wanna talk??????” Yup. We got LOTS ta learn today. Keep goin’. We’re listening. ❤❤❤😂🎉😅

[@Ladyloubna]

This guy is brilliant 👍🏻 thank you

[@perkristiansandgren4132]

We need another book chris never split the diffrense i red it maybe 10 times and still want more

[@EY3SPY3]

I feel like if I said “How am I supposed to do that?“ my boss would say “if I knew the answer I wouldn’t need to hire you.“

[@scottwood5999]

I love this stuff. A question approach I use effectively is "would you be open to..." and then make the next step an easy one towards the bigger win. I find most people don't want to consider themselves to be closed-minded and they respond favorably.

[@shives1866]

Learned this today used it today got multiple responses. Thanks Mr. Voss

[@tommywolmart265]

Love the content, but what I love more is he sounds like an Al Pacino character. Great content.

[@LifeInAtlantaGeorgia-qk5ru]

Everytime!!!

[@keithheminover2278]

Been watching him for years, never noticed that before but now I can't not notice it lol

[@reddreilly422]

😂

[@LordLaytham]

Voss The Boss

[@terotivities6731]

As a person on the spectrum I appreciate and crave a direct no versus a vague buildup to the word no.

[@TheGeenat]

That’s not a spectrum trait, it’s just how most people are.

[@dimitrymanousevich8275]

-Have you given up on x? To restart. -Is this a bad time to talk? Tunes them in. -Does it sound ridiculous if we did x? -Are you opposed to/against x? Getting NO, but it’s a yes. -How am I supposed to do that? Response to first hearing the pricing, causes many to drop price by themselves.

[@unknowninfinium4353]

Thanks G.

[@almmason7]

Thank you 😊

[@hipsterkennyrogers909]

I love all the Gapingvoid pictures in the back.

[@iansmeatham164]

Ditto,

[@StevenWDix]

I am looking at some of this advice and promoting the channel because lots of new business creators have zero experience in sales and marketing and can spend years making common mistakes and loosing money. The former FBI agent side of the equation is a little less useful to me because they have to deal with radical violence. Nothing wrong with being assertive. I do appreciate the level of protective service these people provide and if in some small way a thank you helps this man in this new career field gain success and teach others I am all for it. He draws a lot of ideas from the manifesting or positive mental attitude side of the equation, because that is who we are, creators. Nice channel.

[@filmawayvlad]

Tried that yesterday. I mean it. That thing works! The answer was: “of course we haven’t!” I swear.

[@Sbannmarie]

Love Chris Voss… 😊

[@thegamingclassroom]

There's so much ads on the video- I just gave up. Thanks for putting it together- but it was so hard to extract value from the guest when the video keep getting interrupted every 5 minutes.

[@affiliatemonster9136]

I guess one of the million excuses to quit. Believe you me, this is a pattern and not a one time thing. You would have watched 100 ads if you were really trying to learn.

[@thegamingclassroom]

@@affiliatemonster9136 You can keep learning while also communicating to the channel creator about the experience as an audience. This helps creators distinguish themselves from other creators, by setting a high standard for video production quality. Continuing to learn and saying the experience suffers because of the ads are not mutually exclusive.

[@ribbitrocks]

i also would support the idea that it's important to ask 'how are you' from a place of meaning and context...and that asking this question is not lame and one should go into the subject at hand without barely saying hello..... perhaps the hostage negotiation skills are urgent and deciding at the moment, but in my world i really enjoy askin/hearing about what they are doing and starting a conversation ..........it's human social /

[@christinemurphy-jh9mx]

What the top 10 Lines? I have listened and number #2 and #3 are never mentioned. I would really appreciate a list at end of video. Or mention in commrnts

[@AnitaSoler]

#2 is ask "Is this a ridiculous idea?" #3 "Are you against... XYZ?"

[@I_dont_know_what_Im_doing_]

My question is, Did the author agree because he knows Chris Voss name and his status or truly because of the offer and how it was phrased? Love his teachings, don’t get me wrong. He is also well known now which will have more influence on decisions.

[@glorgau]

I hate being around people that are always trying to work on me.

[@HalConick]

Always trying to work on you?

[@glorgau]

@@HalConick You know, "would you like to invest or buy" whatever.

[@JudsonGraham]

@@HalConick nice dude. 😂

[@AntoineLawrenceLLC]

@@HalConick that was smooth bro, I caught that

[@LJDS1979]

​@@HalConick😅😅 that was awesome

[@jamesseymour6786]

I have found that when people answer the phone that indicates that they can talk. So from my experience, and may be better just to get straight to the point while you have them over the phone. Because if it was a bad time, they would not have answered the phone.

[@1Eagler]

I believe the telephone call is the equivalent of swipe down on fb: maybe something good may show.

[@bobbyx2017]

Him using FBI negotiation techniques on a landscaping guy is crazy work 😅

[@davidb6477]

I'm not sure if i spent more time watching the video or watching ads.

[@charleskoerkel4312]

agreed!,,,youtube is out of control with commercials , they are worse the actual TV,,,

[@dbarb5691]

Are you against a premium KZbin subscription? Is it a ridiculous idea?

[@davidb6477]

​@dbarb5691 yes.

[@stephenw.20]

@@dbarb5691haha

[@bmk4851]

"Generous offer, Im afraid it just doesn't work for me" "It just doesn't work for you?" "....blah blah blah" "It sounds like blah blah blah, the market price is X and i know you're asking for 2X, How am I Supposed To Do That?"

[@inmate0054]

I had a guy ask do you want more business and I told him no and he stuttered and didn’t know what to do. I really didn’t want any business lol

[@mastermayne6757]

NOBODY CARES, LOL.

[@LexiH-hd3iz]

“Would it be a bad idea to do more business?”

[@senecaknowsbest8380]

If they say yes to the bad time to talk question, Wait a few seconds to see if they offer a time to talk and if they don’t just say OK goodbye in a neutral tone of voice. Call back in six weeks and ask the same question again. Respect do you want me to do that because you will be so busy with those people who said no I can talk now.

[@user-nh4tm6hh4j]

I am a contractor in a very busy market. When someone even suggest I cut my quote using any words they can string together. I calmly say good luck and end the conversation. Here is the way I look at it. You are lucky to get me to do the work at any price. You try to negotiate with me and I see it as wasting my time.

[@MarcBablot]

Lucky? Your clients are lucky?

[@versusstatusquo]

His time his rate

[@dietbajablast5790]

You sound DELIGHTFUL

[@supasuprodchinda1350]

If you’re so awesome and successful, how do find time to talk to us bums?

[@JoshuaKhosa]

How am I supposed to do that? Am I doing this right??

[@jeanlittle405]

I’ve got Asperger’s…even plain, direct language is difficult for me. Playing these games is mind boggling.

[@AlSwearengen4]

I've got Asperger's too. They're not games. They're concepts which account for the perspective/interest of people you're dealing with. They become second nature and have served me better, in many cases, than my default modes of thinking and communicating.

[@sandwichgroper]

I don’t have Asperger’s diagnosis but I feel the same way about this as you. However, it helps to know what kind of mind games these sorts of people will try to play, so you can more easily recognise what they are trying to do. This may or may not be a coincidence, but I find that the ‘unlikely’ responses this guy identifies are exactly what I would say (and do say) in these situations anyway. Eg: ‘Is this a bad time to talk?’ ‘Yes’ I don’t care if people think something is a ridiculous idea, or whatever. It doesn’t matter what time of day it is. I never check my email anyway because I don’t like getting emails. YES, it’s a bad time of day.

[@julianaistrop6000]

@@sandwichgroperthis lesson is on a high level which sounds like you’re not so you’re not going to learn anything with a closed mindset

[@sandwichgroper]

@@julianaistrop6000one never learns anything with a closed mindset, I agree. You’ve assumed that I am watching this in order to learn this kind of technique. I’m not; I’m just interested in the psychological theory of sales techniques. I only commented because that’s how I honestly feel. Don’t take it personally. As an aside, if you are trying to convince someone that your point of view is valid, telling them that they just aren’t on a high enough level to understand you is unlikely to make you successful. It is also a terrible argument from a logical standpoint. Peace

[@HeWhoHath]

Imagine how jilted you’d feel just trying to decide where to go to lunch with this guy. You would end up, picking him up in your own car, driving him there, paying for the lunch, sending him back home in a limo.

[@meroe365]

Only if his intent was to be a jerk. It's not the skills on question, only the intent of the person.

[@maribethcondrillon1079]

Good morning here ❤

[@mattosso7676]

The definition of "a few" is 3.

[@lightweight8082]

Great video, but your page has way too many ads for whatever reason. No way I can watch your videos if they all have ads every two to three minutes. Thanks for this one though.

[@dunbustin]

32:30 What is the "half elf framework?"

[@ALSPEHEIR]

It's a bespoke strategy derived from the full elf framework.

[@am1of1]

@dunbustin, H.A.L.F = Hard, Annoying, Lame, Frustrating E.L.F = Easy, Lucrative, Fun

[@kayBTR]

What is half? What is elf?

[@am1of1]

@kayBTR, H.A.L.F = Hard, Annoying, Lame, Frustrating E.L.F = Easy, Lucrative, Fun

[@Mckkeagames]

Is 2 hrs to long too stare at each other in a negotiation ?

[@scottminier8163]

How are you? Today, it's just an extended way of saying hello.

[@ReeInvesting]

love it

[@tdunn2]

I suspect there’s a difference of outcome between these being delivered verbally vs written.

[@jaimihno100]

What are halves and elves?

[@chadramsey9259]

- **ELF:** Easy, Lucrative, and Fun. This refers to identifying negotiation opportunities that are straightforward, profitable, and enjoyable. It encourages negotiators to seek out deals that will bring substantial benefits without excessive effort or stress. - **HALf:** Hard, Annoying, and Lame. This denotes deals or negotiations that are difficult, frustrating, and not worth the trouble. It suggests that negotiators should avoid these types of engagements as they are less likely to result in satisfactory outcomes. By using these frameworks, negotiators can prioritize their efforts on opportunities that are more likely to yield positive results while minimizing the time and energy spent on less promising negotiations.

[@BRose99]

I love your bottled water, Chris Voss.

[@JerremyNewsomeEnrichesLives]

😂😂😂😂

[@lukasrodriguez5864]

1:25 - Toasty🎶

[@ChadwickVonGriffindorIII]

If you kept your clearance, all they have to do is pick it up. If not, they have to go through the months-to-year long process of getting it done.

[@thunderbirdizations]

Chris, Many of your psychological “tricks” can come off as manipulative & sleazy to most people. But you teach it within ethical & genuine guardrails; and you show that it can be used “with” your partners rather than “against.” You also emphasize the use of these techniques are to *reveal* where our shortcomings are; they’re not standalone solutions

[@thunderbirdizations]

The fact that what you teach can be used without becoming disingenuous, is probably the biggest highlight in all of your techniques.

[@thunderbirdizations]

I would love to see a video of what you would do differently today in previous hostage-negotiation work

[@fry7320]

Don't ask me questions after 1PM is CRAZY! 1pm...

[@medinascmartialarts]

Dont ask "yes" questions

[@petehill3634]

Thank you

[@dunbustin]

31:20 Interesting elucidation on how to react to someone who has no motivation to help you.

[@nikolay_sheyko]

What if they do not want to answer "how am I supposed to do that" not because they don't care, but because the DO care and they DO want you to come up with the answer yourself?

[@zaferozveren1244]

Easter egg: E. L. F in the background

[@GentlemanJamesWin]

if someone emails me "Is it a ridiculous idea...are you against..." It's going state to spam.

[@austinc.8360]

Jack Walsh listening to this story over and over: 😑😑

[@bebra3392]

How to NOT use this color scheme?

[@micheledaae]

What's a half?? I think that's what Voss called them.

[@sirlouie]

HALF - Hard, Annoying, Lame, Frustrating.

[@deaconyates2671]

People that see through this tripe

[@SusanH4626]

Chris, come help me negotiate purchasing of a new vehicle! I hate car sales people

[@jakes3849]

Never watched a video that had so many ads

[@thundersleycleaningco.6621]

Get an adblocker, I didn’t see one

[@jakes3849]

@@thundersleycleaningco.6621 Adblocked on my iPhone?

[@goldsilverandiamonds]

Manipulating or scripted sounding people are always a huge red flag.

[@Youknowwhoin2024]

Less than accounts with skull avatars

[@Youknowwhoin2024]

Less than accounts with skull avatars

[@tomjeff1743]

​@@Youknowwhoin2024It seems like goldsilver has something up his sleeve or hidden under his hat.

[@tomjeff1743]

So, if you are getting surgery, do you want your surgeon to just wing it or follow the proven script?

[@unknowninfinium4353]

You play the game.

[@en.4392]

How are you is a soft conversation ice breaker, no?

[@John-w9m8d]

Tell them, Listen I have couple things I need to tell you,,. Period.

[@WethepeopleGA]

31:15 abort listening

[@tubesurf17]

Can i ask ,after being apart for a year (we were madly in love.) A whole lot of intimate and 1st time moments and experiences we share. Can i say " hi. Have you give n up on finding true love"?? *IMA GIVE IT A SHOT, WIN WIN..I MIGHT GET A CHIN CHECK..I DOUBT IT. MAYBE I POST UPDATE. IF IT PICKS UPNWITH this individual, i tell u there hope for everyone.

[@gavinmcewen5896]

Doesn't like his own stuff being used on him and cuts off anyone who tries to do so, because he immediately recognizes he is being manipulated 😂😂😂 Has some good stuff (if used sincerely), albeit fairly well known and generic. But I always have to laugh at communications experts that come across as arrogant A/holes who think the world of themselves. Particularly ones who are apparently so in demand and busy that they have time to peddle their kernels of wisdom endlessly online as an attempt to get sign ups into their courses.

[@Sanaki_Ahir]

Is it bad to like my comment

[@hunterkarr5618]

No, no it’s not

[@thebird952]

Yea

[@amergammas9702]

*Pauses for 2 hours*: “Actually it is”

[@donyzac]

How am I supposed to do that

[@Lexington101]

But my wife DOES make a great meatloaf...

[@FitzGeraldBurgess-g6o]

Garcia Sarah Clark Maria White Margaret

[@JaxonSmart.99]

Funnie how people ask a question but don't shut up to hear the answer from the guy they want criticism from. A bunch of admin sloths

[@peterhunt8615]

Seems like you have a good reason for not doing that. Not performing. Missing Deadline

[@HeWhoHath]

This is not magic. This is a guy who is extremely petty about every transaction, and keeps score on all of it. Not a friend indeed. Only a friend in need. Yuck.

[@mainman3941]

that's why your here too for your own good stop playing good cop here

[@HeWhoHath]

@@mainman3941 naw, I’d sense the parasite the minute I started hanging out with him. True friends have a natural connection.

[@adamrumball2582]

HALF Hard Annoying Lame Frustrating

[@wRAAh]

IS it just me, or is this obnoxious nonsense? Would hate to sit next to this guy on a plane.

[@AnavonRebeur]

Horribñe xiction and accent. I cn umderstand even Scottish. Sp hard tp.understand him.

[@deaconyates2671]

This stuff is car dealer 101, we’d wipe the floor with you, all of these one liners only work on a person that’s interested in your product or service. Your product is confidence in a bottle, like all bottles, they empty. No idea why KZbin brought me here.

[@Alpacajack]

Invest in a real mic and learn audio

[@Iz0pen]

Why would I believe someone who’s been a government employee on the topic of negotiating!? It’s the most laughable thing Iv ever heard of! They aren’t known to negotiate for anything! Thanks I’ll find someone who spent their career in the free market where you don’t get one red cent unless you reach a mutually beneficial agreement with your trading partner.

[@notyourguru913]

Your arrogance is astounding. This guy is incredible.

[@prowland8471]

Not that I think he would care, but I have lost alot of respect for Voss. I thought he was better guy than he portrays himself in this video. In this video he sounds like a pompous ass.

[@thierryleconte7807]

How about is this a good time to talk? I am no expert negotiator by all means - but isn’t using the word « bad » gives a subconscious command that it’s…bad ?

[@traywyatt]

I would imagine if you ask if it’s a “bad” time to talk and say “no” then really a good time.

[@theteamgroundworksoriginal2332]

I had the same thoughts. So i came up with, "Maybe this is not a good time to talk?"

[@andneomatmj23]

He is so slimy, look at his life, current wife. Very unmoral man.

[@dbarb5691]

What would make you think that? Have you had a bad experience with someone? Just curious.

[@andneomatmj23]

@@dbarb5691 , looks like that ask personaly Criss Voss. Because I look at his life outside of interviews, Instagram of his wife, her personality, for who she works....

[@toxichammertoe8696]

You must be the competition 😂

[@andneomatmj23]

@@toxichammertoe8696, no, just regular moral man.

[@mikhailyaremkiv]

Cash or check, Chris. That's how you're supposed to do that.

[@FancyCraffs]

Exactly what I thought.

[@WillMangwa]

came in late, I sent a have you given up on this project email as I heard it in the video and I got a reply in less than 30 minutes, you know your stuff Chris 🫡