STORYTIME | I YELLED AT A CUSTOMER

[@sunshine.c]

Anyone who has ever worked with the public will know...we are GLAD when they say "I'll never come back", because those are usually the WORST people who are VERY RUDE and unreasonable.

[@alexisg4733]

Charine van den Bergh I once had a lady yell at me over the phone because she lost her credit card at the store. Me and 4 other coworkers looked for it for a good 15 minutes and couldn’t find it. she called me an idiot because we couldn’t find it and I snapped. I said it’s your card you’re more than welcome to come look for it yourself or just cancel it!!! She told me that we had just lost a customer. I said okay and hung up 😂

[@haleyselvidge445]

I’ve worked in the food industry before and I completely understand what they have to go through. Recently I was working at a call center and on our break a girl I worked with called a restaurant and had a delivery put in. Mind you, I’m in Illinois and this was a day where most businesses were closed because the temperature had gone down to -50 degrees (yes you heard me right and yes we were required to come in and the restaurant was still open). It took a while for the delivery man to get there obviously, because it was so goddamn cold. He dropped off the order and left, and about a minute later I just hear my coworker screaming about how her fries were soggy and that the delivery man took too long and that she was going to call the restaurant. We were all telling her “Don’t do that. He shouldn’t even be working right now, give him a break.” But she didn’t listen. She called the restaurant and started screaming at the person who answered, NOT EVEN TELLING THEM WHAT SHE ORDERED. She went on like “With how fucking long it took for this to get here you would think you could get my order right!” And the restaurant legit just hung up on her, and from that day they would never deliver to our call center again. I’m glad they didn’t. They don’t deserve to be treated that way.

[@amygutierrez5971]

Charine van den Bergh the only thing is the owners don't like to hear that. All customers who say that aren't the worst people or very rude. They just met up with a rude workers who bring their problems and bad personalities to work with them and cull good customers with the bad indiscriminately. It's unrealistic to assume it's all one way.

[@lynn.d1015]

Charine van den Bergh nobody wants them to come back

[@Estheticmusic444]

They say that like we're gonna be sad they're gone lmao. Like good, please don't come out in public again.

[@octoberxdreams]

Gosh that was satisfying that your manager yelled at 100$ bill guy, I hate when managers give them what they want

[@hellogorgeous101]

The first guy was a total creep that got off on scaring, intimidating and humiliating young women. It's almost like a fetish. He's reasonable when a man gets involved? Total misogynist.

[@lisab9541]

Or a con because it is a common con game.

[@bethdorris6618]

Yeah it’s a common way to scam people.

[@NikkiC777]

He is just a sexist scumbag trying to make some extra money by conning and bullying females who were working in customer service.

[@bryanaperry8760]

Yeah I've dealt with so many dudes like this. They may be conning you, but they are getting off on demeaning female workers too.

[@galincik6050]

The first guy was definitely a conman, that's why he backed off so quickly when he realized he wasn't going to get what he wanted. He mistaked a family owned business for a corporate one (who give handouts to avoid conflict).

[@rinneston]

Galincik Yeah, def a quick-change con artist.

[@RyGil91]

He backed down when a guy came out and handled him too

[@Blind_Blind_Blind]

Oh wow! Wish my managers in retail would back me up like this!

[@shelbytaylor25]

Two reasons he changed his tone with your boss: lots of men only respect other men, and quick changers always get super nice after they get caught so you won’t call the police.

[@melissasequeiros1801]

Girl that song in that background has got me going crazyyyy

[@alison2649]

😂😂😂😂😂

[@vickygardner5679]

Sameee

[@TraceUK]

I have to listen to that every day when my child is watching Ryan’s World!

[@BlaBla-pf8mf]

You are a great storyteller with very entertaining facial expressions.

[@TheNightOwl1212]

Thank you!

[@stephanierice784]

Bla Bla agreed!

[@moldyvoldy1231]

I also used to work in an ice cream shop and let me tell you, as a church goer I am appalled to say that our WORST customers were church people. I mean down right snobby, stuck up, rudest customers I ever had all came out of our after church rushes. I remember one time I had an old couple (they had just come from church, I know because they were with their church group) complain about how some of the counters were messy because we were super busy and we weren't slowing down. we did have one girl that was wiping down counters, but as soon as she'd get one clean, another would be trashed. They spent 15 minutes complaining to my boss about how we should have more pride in our workplace and this was after ranting to me about it for 10 minutes. Then, when they left, they left ALL of their trash on the table. we had designated trashcans with tray slots all over the place and they left their trash on the table, after spending nearly 30 minutes complaining about the store being dirty. UGGGGHHH. I felt the rage from these stories in my soul.

[@AltClev37]

Chelsea Poplin some people are just completely awful and disrespectful. You’re right about the church going people. Some of them just have such ugly hearts.

[@moldyvoldy1231]

@@AltClev37 yeah. It makes me sad too because they give Christian's a bad reputation and nothing is going to attract someone to God if you're rude and judgemental to them. Sorry. Not trying to come off as preachy.

[@AltClev37]

Chelsea Poplin I completely agree

[@ivyvanderwall]

Chelsea Poplin It’s a really bad stereotype to claim that all church goers are the “worst type of customers”. Not all of them are like that. I swear that’s just some stupid bandwagon people have been jumping on lately and for no good reason. Smh. 🤦🏼‍♀️

[@stephdcc788]

@@ivyvanderwall ivy let me guess your the church goer who is a Karen. Lol.

[@LordofFullmetal]

Man, I get SO protective and SO mad when customers start messing with the younger staff. You can tell they're often doing it on purpose, too; they do it because they KNOW those staff are too new and scared to fight back. And I am NOT down with that. Do whatever you want to me, I'm a good actor. Start screwing with my fourteen year old colleague who started a week ago, and I will fuck you up.

[@millennialdisposition]

I work at Home Depot and when I started we used to wear "I'm in training" badges but now the new cashiers aren't allowed to because people purposely go to them to try to take advantage of them

[@Brandiisbeloved]

Abdullah Ansari yup when I first started at Walmart when I was 17, we use to wear yellow for employees who were underage and training and people would always come to register to pulls scams on me. I got in trouble almost fired because someone got away with not paying $100 on something. I don’t know how but they took advantage of the fact that I was young, it was my first job and I was training

[@10awhite]

I had a 15 minute argument with a lady because she didnt know that cookies and cream was oreo. She asked for a cookies and cream blizzard and when I repeated her order I said oreo and she went ape shit. It ended with me yelling at her to google and get tf out of my drive thru.

[@martinda7446]

🍨🍦🍧 🦹‍♀️🪓 Ha ha I love that. I really want a cookies and cream blizzard!

[@DancingSomnium]

Every time a customer said to me "I'm never coming back here" I couldn't help but think "Good! We don't want you here anyway". Almost said it a couple times.

[@jourdanf5823]

"I was not impressed with this woman" 😂😂😂 Exactly how I feel everytime I get a bad customer

[@lbo6050]

Oh wow! I was also yelled at by someone while working at an ice cream shop! I worked at a donut/ice cream shop for 6 years from a teen to like 22. Anyways a women was *SO* vile to me and honestly I'm literally the sweetest person in public to strangers so I was taken so off guard and it was for no reason at all. She was late and was blaming me why she was even more late, she claimed I didnt wash my hands long enough, she was forcing me to let her try all (51) flavors even though she was "so late". Anyway i was extremely sick then too and that was the first time in my entire life and only time I'd actually thought about sticking my finger in my nose in the back and putting it in her milkshake. I didnt of course bc I'd never but it had crossed my mind and I fantasized about doing it for the first time ever. She was so mean! That was 12 years ago and I still remember it like it was yesterday. I also had a guy scream I was loco over and over bc he kept saying he wanted 2 scoop ice cream and I kept asking what flavor. He would only say 2 scoop, 2 scoop. And got mad as if I were stupid and not comprehending and I finally got nasty and pointed to all FIFTYONE flavors and yelled "whhhhaaaattt flavvvvvoooorrrrr" lmao and he left screaming I was loco

[@octoberxdreams]

Omg the extra icecream lady type customers are an absolute nightmare

[@Sekoya26]

I have a story for y’all... I used to work at a well known home improvement store and was working the paint department this particular day when a woman in what I assume her 60’s caught my eye. She was roaming up and down the aisle where we keep all of our tint-able paints. Normally when I see a customer do this, I approach them assuming they want a particular color mixed and they are trying to find the right base for the color they want. So I do my usual and ask what I can help her find. She says she doesn’t need help that she is just looking for a color she previously purchased. I inform her that this aisle has no premixed colored paint but if she tells me how much the paint was since she previously purchased it and I can tell what product it was. She started using profanity while telling me there is no way I’m smart enough to know a product by the price. I inform her that the color she is looking for is not down the aisle she was in because she claimed the paint was pre mixed. I brought over the ONLY paint that had the mentioned color pre mixed in. She told me to F off and leave her alone. I literally almost walked out the store at that moment. I walked out of the department and took my apron off and was standing in front of the doors to leave. It was a moment of just pure anger. I instead returned to the desk and went about my business. A few min. Later, this woman walked up and was calling me sweetie and hun and asked for me to mix some paint for her. I was blind sided by the behavior change and I look in her cart and there next to her purse was THE FREAKING PAINT I TRIED HANDING HER WHEN SHE TOLD ME TO F OFF! oh... my... Lanta...

[@traciev2139]

First guy was a short change artist. They come in with a big bill, usually a hundred, and then try to fluster you when try to give them change. It had nothing to do with your age or gender. Typically they give you the hundred, and then when you try to give them change they start saying you're doing it wrong, or suddenly find a smaller bill and want to get their initial big bill back plus change, and can you give them change for a 20 while you're at it. I waited tables for years and they're really bad during the holidays when you're busy and they use that to their advantage.

[@susanjohnson318]

Happened to my sister in high school when she worked at A&W drive in. Watch Paper Moon movie -- Ryan O'Neal's character does this.

[@aprildannettegosa5381]

But they doo prey pn young women he backed off when the older man got involved

[@drgnarm]

Had the same thing happen to me when I worked at a gas station ages ago. I was about to tell the guy that he could give me his contact info and we'd call him if my till came up $20 over, but our shift manager stepped in and gave the guy the money. My till turned up $20 short, of course, and I got in trouble for it. >:(

[@tiffm3110]

I've been bartending at gogo bars for a long time. When a guy pays for one drink with a $100 bill I always give four $20 bills and the rest of the money in singles. When I hand the money I put the $20 bills in one direction and the singles in a perpendicular direction to make it very clear that I am handing different denominations. Then, and only then, will I allow them to ask for change or to change the bills. Yup...I've played this games a million times before and got burned

[@mihlantaylor7334]

When I ever come across a customer who likes to change their order or likes to send thing back because of the price( which I clearly repeat back or explain to them) I actually ring their order In at our POS that doesn’t send to the kitchen, print it out, and make them sign the itemized receipt to confirm their order. I know it’s a bit extra, but if they’re being that confusing and annoying, it’s definitely worth doing.

[@marrinaheinrichs4122]

Definitely was a Change Scam during the first story. Very common unfortunately 🤨

[@amandaleighplans]

marrina heinrichs yup! Very common in businesses, it’s happened to me twice. It’s a classic scam for people to buy something small with a $100 and when you’re counting change they start yelling at you to confuse you so they make more money back. In the area I lived there was a notification that went out to all businesses to watch out for this classic scam

[@moonbabe612]

Yes! They wind up with the change and the big bill back too if they’re good at it. I watched it happen to a coworker and by the time he got out the door we were like what just happened.

[@MadalynandLilybeauty]

my favorite part of working with ice cream is when customers think it’s my fault when it’s hot and their ice cream melts hahahahah

[@alexawood1588]

i kinda thought mayyybbeee you would be someone who only talked about weddings and stuff so i was so glad to see that you talk about other things, AND are just as entertaining and boisterous! i’m so glad i found you and subscribed

[@millennialdisposition]

The nice part of the ice cream shop is you had a good relationship with the boss

[@amandaleighplans]

That $100 bill thing is a classic scam that happens to businesses. People come in, buy something small like a drink and pay with a $100. When you start counting change they start yelling and trying to confuse you so they end up making more money out of it. It happened to me when I was 16 working at a pizza place, and at the time we had gotten a notification to all businesses in the area saying to watch out for this scam.

[@feyfantome]

It’s called a quick-change artist. The best solution is to lock the till, call the manager up, have him pull the till a refresh, and let the manager balance the till in back. That will determine if there’s an overage, and it will chase off any scam artists

[@feyfantome]

Also, it’s wise to leave the counterfeit pen on the register so you can test in front of the customer: if you take the bill out of their sight and then determine it’s a counterfeit, they’ll be able to reasonably argue that you switched out the real bill for a fake out of their sight

[@anna_maria_georgiou_garner.81]

I totally understand the struggle! I was helping my friend out one summer and this old lady was trying to rip us off claiming the photo on her key ring wasn't good enough to pay for, so i reminded her that the photo wasn't the best colour quality (non fixable even on photoshop) so she was persistent, then i told her ok i will throw them away. And that i did. My friend backed me up on my initiative, as it was our rule. Some people are just twisted knickers!

[@emilianaross4421]

You should’ve called the second lady extra thick lady

[@JessM20_]

Ms. Extra Thick😂😂😂

[@tanzdls2147]

I worked at a grocery store before and I just hate customers that gives you $100 bill in the morning when you literally just started. Also, some customers don't read the flyers correctly. They go to you with the wrong brand or wrong size of the items on sale. 🤦‍♀️ Then when you explain it to them, they make you feel like it's your fault.

[@lisab9541]

You look beautiful in this video. You are fun to listen to so thank you. I had a coworker in retail like in the first story. That was almost 30 years ago and we're still friends.

[@PhantomFan1a]

I've had experiences before where I explain to the customer that this is procedure or policy, and what I am doing is in fact correct - but the customer won't listen so demands to see the manager. The minute either a checkout runner or section leader comes up to the till - they are usually older or more experienced the customer immediately listens to them. But nine times out of ten they never apologise for offending me or accusing me. I guess I have one of those faces - because I look young - where they think I don't know what I am doing

[@iridescentelegance]

Omg one of my worst customer service experiences (at a coffee shop I worked at) was also a “one hundred dollar bill guy,” as well! It went a bit differently as we did NOT have access to anything over a $10 bill, and the tens were only if given to us by customers. So we only had $5s and $1s when our register was just opened.

[@MakeupbyR3d]

Ive been working at Baskin Robbins for about a year now and these stories are so similar to the stories I've had about customers just in the last year that I've been working! I hope to make a video like you about my horror stories from workin cause not everyone coming in is SWEET in an ice cream shop

[@Samtara1984]

I work in retail, I want to yell at customers all the time lol

[@JessM20_]

I used to work in retail and I felt the same way

[@AlexiaEsque]

The first story, love your boss supporting you!

[@graceindeswoods5090]

'I don't know what it was' you know damn well that this man felt comfortable bullying 2 young women but as soon as a man came to your defence and not another woman (Sarah), THAT was when he knew he couldn't get away with it 😒

[@millennialdisposition]

I hope the cookie dough lady saw this video

[@jeaniedw83]

Abdullah Ansari I hope so I can’t stand entailed people

[@SallyCaroline91]

At first I thought she called her “cookie dough SHAPED” woman instead of SHAKE like she was a lumpy woman 😂

[@caseyhstuver]

She probably does it all the time so she doesn't even remember!

[@keriissovery9566]

SallyCaroline91 😆 😆

[@deniseyates5881]

I love your videos about maine! I lived in harrison when I was younger and really want to go back

[@persikiclingstone1231]

You poor girl, I've worked in food for a long time and yeah you compile nicknames and stories I have a few where customers got banned and they still tried ordering food. Sometimes I wondered if people intentionally went off their meds to vent out idiocy.

[@OliviaRubin9]

I've worked in a convenience store at my college for the past two years, and while it's usually a pretty relaxed job it gets absolutely insane during home football games. I'm pretty good at handling customers and dealing with them trying to mess with me (usually just out-of-towners thinking they're being funny by pulling the bill away when they're handing it to me, that kind of thing), but it always annoys me when they do it to my coworkers since we have a lot of freshman workers who have only been working a few weeks at that point and they're already flustered from the sheer volume of customers. Luckily the most annoying ones are only there for the game so we don't need to deal with them again.

[@TeamSugoiFrog]

Clearly that lady didnt like the taste cause shes so used to spit being in her food.

[@SephSims]

When i was 15 I got my first job at mcdonald’s. There was one day i was working on the kiosk and one of our customers got frustrated because her card got declined when trying to order a frappe. Well i offered her a free hot coffee for her troubles and when i gave her the coffee, she threw it at me.

[@cindyunicornz]

What a bitch. I worked at McDonald’s too and I know the struggles. But that is totally uncalled for and I would cry if that happened to me

[@SephSims]

Cindy Unicornz i wanted too lmao, my managers didnt let me check for burns either

[@butterflyforeve]

Speaking from experience always keep all of the money set it across the register and take the 20 pay the register and count back all change. If anyone says you are wrong or counted back change wrong tell them oh ok let me close out and count down register, usually that makes them go no that's ok.

[@JessCastro85]

I work for retail in the fashion industry I'll say. There is one particular customer that we had at my store that was frequent customer, that we knew them by name. This person didn't like me at all. Long story short, one day because I said no to them. This person insulted me so bad that I was shaking of anger. That even my coworker asked me if I was okay and to breathe. This person did this in front of a whole bunch of other customers and still came back to my store to buy. That day I realize this person with crazy. Just wanna to add that I never insulted this person or treated them bad.

[@clarepossin6911]

I've worked in retail (youngish woman) and older males ALWAYS speak condescendingly toward me if there's an issue and for some reason only believe the older men working. It's ridiculous.

[@meg2494]

I'm so late to the party but I work a job nearly identical to this and the nicknames all make me laugh. We've got "Cochabambina lady, "Prah-line peh-cen" (incorrectly pronounced praline pecan) lady, and the ever infamous "Gerry" at our location. We also have those damn extra thick shake folks and after a certain point we just don't add milk and give them a glacier (our version of the blizzard). Thanks for making another scooper laugh.

[@emphoenix247]

I worked in a bakery shop and similar things were happening occasionally. I wish someone had warned me ahead but they didn’t, I was young and had no idea so I got tricked twice (two different tricks) and only then I learned to be absolutely solid about not changing peoples money unless they buy, and I never exchanged money when they were trying to confuse me by pulling out more money out of their pocket. These tricks can be googled and they are so damn effective of you don’t know about them. I then became really agresive when another person came and tried it on me. Eventually I got to train new workers and I would always warn them because if someone warned me, I’d not loose money and I would be saved of so much stress. It didn’t even take a whole year to quit though, because these incidents were just a tip of an iceberg, there was so much wrong with the place. It is so important to share these experiences. Because when you are young and starting, you have no idea that this will be happening and how often, and noone at the spot will usually tell you because they don’t want you to get scared.

[@Ecanbee]

What kind of PSYCHO orders the wrong ice cream on purpose? Hoping for a free ice cream? I don’t get it.That’s such a waste.

[@Ecanbee]

Also- how you remedy this: make them write down what they want. Whether it’s implementing tickets where you check off what you want or just make them specifically write it down so they can’t do that. What a b.

[@cindyunicornz]

I know right! We had a guy come into our store and he ordered 3 things, and the other guy working made them. And I heard his whole order. When the food came out he said he has ordered a 4th thing and said what it was. He had never said the 4th thing and was probably too busy chatting with his friend to pay attention. He got really mad at my coworker when he did nothing wrong. And then the bosses came and did the whole “well you should repeat the order back to them.” Trying to make it out like my coworker was wrong and forgot to make the food. Smh

[@samitemple4317]

Hell no to that last lady. I would straighten up asked “are you delusional? Do you need help?

[@PrincessPeyten]

OMG the cookie dough shake lady is so rude why wouldn’t she give it to her son her poor sons probably thinking like mom just give me my shake lol

[@SjofnBM1989]

I have my own 100 dollar bill man. It wasn't my customer. The coffee shop I worked at had a day shift a afternoon shift and a midnight shift. Only the day shift and the afternoon shift had a manager on it. The midnight shift only had 2 people on it because it was NOT busy. They had maybe a dozen customers. The afternoon manager would skim the tills and put all the extra money in the office in a safe for the bank deposit in the morning so the midnight shift only had a limited amount of money for making change until 7am when the morning manager came in and unlocked the office. This guy came in at around 6:30/6:45 in the morning and ordered some coffees. His order came to MAYBE $10. He hands over a $100 and the barista is like "I'm really sorry but I can't take $100 bills. Do you have anything smaller? Or I can take debit or credit." This dude started freaking the fuck out "It's legal tender you HAVE to except it!!!" Blablabla and in hindsight especially since where ai live there's a HUGE problem with conterfeit bills He was probably trying to rip us off. He freaks out a bunch, the barista explains that WE DO NOT HAVE ENOUGH MONEY TO GIVE YOU CHANGE Dude finally just pays on his debit card and grabs his tray and attempts to have a little dramatic storm out and just trips over his own feet and drops all his coffees on the sidewalk on his way out and had to sheepishly come back and ask for his coffees to be remade. Which props to the midnights barista for being nice and remaking them because if it were me I would have straight up said no.

[@mythdeum]

Your boss is such a great guy, though. Most managers tend to blame the employees for everything.

[@9474u5]

I want to go to the FREEzer where all the 'mess ups' are 😉

[@AmandaDixson]

I worked at Macy's... I have plenty of rude customer/coworker horror stories. ♥

[@dianeschenkelberg8270]

I worked at Friendly's Ice Cream for a few years (decades ago) and can totally relate to your stories.

[@devindevon]

I worked at an ice cream shop for a year, a year in which I really started to hate people. It's unbelievable some of the weirdness you have to deal with from customers. I'll dig ditches in the scorching sun before I ever take another service industry job. Not to mention the pay sucks.

[@tschinkerl4554]

Damn, now I need ice cream. xD

[@susanjohnson318]

Black raspberry ice cream! (but not swirled) :D

[@rainstorm5990]

@@susanjohnson318 lol

[@caitlinfoster9508]

I worked at a pizza place through high school and we saw those change scammers and people who tried to get free stuff because their order was "incorrect". Man I'm glad I don't do that anymore

[@martinda7446]

Just found your channel 😸😺. The quality of your work is amazing. Also, I think you are amazing too.

[@naomiruth5430]

I like your storytelling!😁 Easy listening & fun! 👍👍

[@ZanePrice-hd5gj]

Im a bartender and had a woman do the same shake thing but with a cocktail. She kept sipping it and saying no to me as i was getting backed up with a lot of people waiting. I ended uo throwing the drink in her face and yelling at security to get her away from me. People do this on purpose in order to get more for less. This is a control move that narsissts love to play to pump up their miserable selfs. Never let them step on you.

[@0KellieCollins0]

Is this cascade locks??? I’ll die if so. I saw Portland in another one of your video titles and got excited. I’m from Corbett😁 I subscribed before I realized that tho. Server horror stories is something I just started binge watching yesterday and I’ve found amazing channels that way. I’m excited to binge watch your videos now.

[@RyGil91]

LOL I work in IT. Help Desk is the exact same way. Except alot of the callers are Doctors and Medical Personnel, because I work at a Hospital. Let me tell you the Doctors are the worst. They can be so condescending and so demanding. They'll call when something is broken and expect it to be fixed Right Away. A lot of the times, it isn't patient critical. Something minute, that they broke or want fixed and try to boss around because they wear a White coat. A lot of the times, we'll have to put in tickets to other IT specialists in order for it to get fixed. If they're having a bad day, they'll let you know it. It takes everything to not snap back and be an asshole right back lol.

[@arianamcvey9779]

Worked a seasonal retail position and it was honestly hell. One of my superiors only disliked me because she hated my cousin who also worked there and had for years, was very rude and disrespectful to me in front of customers. Also had one experience were this crazy lady straight up yelled at me for politely asking her kids who had been running around the store and screwing up displays to not run around and shake the ladder I was on while fixing a shelf. Honestly wish I didn't because of those kids knocked me down and caused me to be injured I would've had a nice case against her

[@lahawrld9453]

Honestly I hope this never happens to me when I start working

[@aspenANDcatelin]

Lmao I fell for that exact change scam at my first cashier job. I didnt even know what had happened until my boss showed me the cameras 😂🤦‍♀️

[@molly6400]

My mom used to work in the industry. She working at baskin robbins, red robin, el torito... etc. she told me about how when she worked at baskin robbins if she had to deal with bad customers, she would go in the giant freezer and scream bc no one would hear her there

[@nybsbfan18]

I used to work retail. The returns were awful, esp. when the manager made it "all better" in front of you... Smh

[@mercedeslucin9762]

As I’m watching this I’m trying to pinpoint who she looks like and it hits me ! -Rachel McAdams ! So pretty 😍

[@heatherlynncarter4285]

Quick change scams are infuriating! We were warned against that when I used to work food service.

[@Alejandra.herrera1996]

Girl I'm a cashier and people would do this all the time. Trying to confuse ppl and tricking them. I honestly don't understand why people would do this. Its disgusting.

[@KDu400]

Oh he totally got it...I’m sure he did this all the time. I worked in banking for years and people would try this a lot 🙄 they are called Shortchange Artists! And the last lady was just waiting for You to offer it to her for free...I’m sure. I hate people! Lol

[@riannamcconnell7965]

omg the last girl would've cost me my job... I would've been like, ok so now that we know what you actually want here's the bill for the other 4.. 5?? orders LOL. absolutely ridiculous

[@raisingforhim3186]

Wow. You have guts girl. Hugs!! I think you talked about another 100$ bill guy in a older video!

[@cc_snipergirl]

The guy was a con artist, and this is a very common ploy they use and one of the reasons many establishments don't accept $100s (other than the change, of course). He knew that when the boss got confrontational, he was not going to get his money and if he continued, cops were likely to get involved. He switched his tone to avoid confrontation, which is something he was likely not getting from you and your co-worker since the boss is really the only one who can escalate things with customers.

[@ripleyhamster2012]

I feel your pain. My job is 3rd shift at McDonald’s and we get SO MANY customers like this🤬🤬 McDonald’s is THE WORST company I have ever worked for. They require us to take any and all abuse from the customers. I stay there though since it is easy money for the most part but omg the bad customers are literally the worst!

[@eisleywatson344]

My most memorable customer was a guy we dubbed the creature from the brown lagoon... he came in covered in what we all thought was mud, but once he walked past we smelled it... it was feces.

[@madelyncurtis9498]

I know this is one of your older videos, but do you remember where you got your shirt from????? It's super cute!

[@octoberxdreams]

Lmao so true about the nicknames when the customer is problematic

[@stephanierice784]

Your stories are so good! I’m way late but ya

[@itsariho]

wow you have an amazing temperament because i would’ve lost my shit on the first story lmfao

[@onicaruiters2960]

I work in a smoothie shop and their was lady that literally threw her drink in my face .She is no longer allowed in the shop.

[@sarabaker9702]

I just want to say your shirt is so cute!!

[@octoberxdreams]

Oh God the chocolate swirl lady was even worse 🤬

[@TheNightOwl1212]

Haha yes it got so much worse with each story 😂 I swear the longer I worked there the more bizarre the customers got!

[@octoberxdreams]

@@TheNightOwl1212 trueee!!😂 you've got much more patience than me, I get so frustrated I ask them to hang on a second and get my coworkers to deal with them otherwise I would SNAP lol

[@cierranicolewaltin6492]

I just watched your film on online predators. You seem like a really good sister. I thought it was awesome and really good acting actually

[@TheNightOwl1212]

Thank you! I'm glad you enjoyed it :-)

[@phantomgirl03]

Oh my God, customers in retail businesses are complete assholes to the employees and staff, especially to the ones that go out of their way, above and beyond to give the upmost wonderful satisfying Customer Service and get treated like a piece of crap afterwards. I hope Karma came and bit those people that were mean and nasty to you in the ass, they sure as Hell deserve it. You didn't deserve to get treated like that. Kudos to you standing up for yourself and yelling at the Swirl Lady, I would have done it too lol. Was your manager there when the incident happened?

[@frashrah]

The first customer story was definitely a quick change artist they purposely try to be confusing and rude just to get more money then what they started out with

[@fantastiv]

this video was so much fun!

[@queentima7553]

I also work at an ice cream shop and I'm relating so hard

[@isabelle123_7]

Its so weird i worked in retail for so long and hated my job. Wich made me react like a bitch to almost anything( i was mostly in charge of the shop on top of that.). But one day, i was in a good mood and was super nice to a bratty difficult customer. She was fully unapologetic until the whole customer service was done. Then she made a 180 and said how much she loved my service and wanted to offer me a job in the bar industry since her son was an owner. Story short she got me a job that made me so much more money that i didnt even know how to get access to. She legit told her son to hire me lmao. Thanks to her, you never know who you serve. But i get it, 99% are nobody’s assholes with no power 😂 i just got lucky 🍀 but then in that industry i had so many customer like in your first story. Good for you to have that technique, my boss always had my back too. Bless them! But i was never victim of sexism like you were. We kepts our end no matter what and they still acted like dicks. So they got punched and thrown out lol. Glad to know in general bosses have the workers side. Whenever i wouldnt get a minimum of 15% tip they would confront the customer, wich happened often. Everywhere i go if the employee is trying to explain something politely to a customer that doesn’t deserve it, it is my pleasure to be rude and explain it to them the right way 😉

[@alison2649]

I think because ice cream shoppes usually have such a high turnover & also a lot of high school kids working there I think he was counting on some of you girls to be new and easily shaken. Boy was he wrong! Just a shame he did this in front of his kids. Can you imagine their lives with this guy??

[@aprildunaway2306]

As a cashier this happens to me a ton and omg I just wonna wring their necks too

[@maesmith9424]

Ug I worked at Publix for over 2 years and I would explain something to a Male customer over and over and once a Male coworker came over and said the SAME thing as I was saying and the customer would FINALLY be like oh okay that makes sense... I can only hear when another man speaks, women have no actual sense

[@galincik6050]

Love your video!

[@AlexxWoodwick]

So the cookie dough shake lady . . . I don't understand why you just didn't make her your form of a blizzard? I feel like it's the same thing as a thick shake and crazy lady would have been satisfied. And easier on you.

[@absoluteemly]

She said that the lady didn't want it 😂

[@o102891]

Hi from California! I used to be a barista, and I was working a midday shift. A male customer came up to me and ordered some hot drip coffee. I go to pour it, and the guy said to me “stick your finger in it, yeah?” And winked at me. I don’t think I’ll ever forget that- it struck me as so weird and creepy and offensive.

[@aidancameron4815]

Where Do you Live in Maine? Because i'm From Brunswick, Maine.

[@TheNightOwl1212]

I live in the Portland area :-)

[@smellybonk]

I'm never the one to play the "that was sexist" card but like... that first guy was definitely not listening because it was two younger girls

[@Estheticmusic444]

Never doing fast food again omg customers are nasty it's ridiculous.

[@sassyk7198]

I am not going to be screaming at my clients as a therapist

[@jeaniedw83]

What it was is he was trying to get more money back. I worked retail and people tried to do this all the time. I am a barber now and I have some stories.

[@kellyandauroru7331]

Wow I really wanted you too throw the shake at the woman 🤣