THG's AMAZING ELIZABETH VS A CAR DEALER FINANCE OFFICER in 2023 The Homework Guy, Kevin Hunter

[@KevinHunter]

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[@elisabethmiller8335]

The fact that you have to threaten the Finance Manager at a dealership makes me not want to even walk through their door.

[@L3x4Pr0ne]

Makes me throw up a little in my mouth. Honestly, this is just a great reason to steer toward Tesla. I’m looking to buy my next new car and thought of having to deal with this makes me sick. The last time my wife and I purchased we were there for something like 3 hours with our young kids.

[@rokan81]

@@L3x4Pr0ne I can’t wait for the day these trash dealers are out of business for good and manufacturers sell directly to consumer like Tesla and Volvo already do. There’s push back of course but I think ultimately it’s inevitable.

[@weededsniper4995]

Yea this is disgusting to watch honestly.

[@josephsimontacchi2285]

No I didn’t like Elizabeth. I was in real combat I don’t need this crap as a matter of course

[@aa777flyer]

I just bought a car last weekend. When I was in F&I they just asked "are in interested in extended coverage or any protection packages?" I politely said "no thank you" and that was the end of it. Did not even hassle me on taking their financing, as I told them I was pre-approved at my Credit Union for 3.90%, they said congratulations! Thats a great rate, we cant touch it!

[@Burps___]

That's because you overpaid for the vehicle.

[@patrickbrinkmeier1858]

So your credit Union loves you so much that they paid you to borrow money from them???? Due to the Feds raising interest rates 4 times since October to combat inflation current Prime Rate is at 4.5% so your credit union is paying 4.5 % to the Fed to borrow the money they loaned you and yet you claim you go a lower rate then that. Super Prime Customers with scores over 820 are being offered rates starting at 5.49% at places like USAA, Navy Federal, Chase, Cap One, Trust, Wells Fargo, etc... The only possible way to get a lower rate is to buy down the rate ( ask Kevin..... But that will increase your price ) or to go through a dealerships in house bank like Toyota Financial, Ford Motor Credit, who will offer rates like 2.9 % but they will only be short term loans like 36 months... So your sure you get a lower rate but when you do the special finance rates from manufacturer banks for lower rates you lose any cash back rebates....plus your monthly payment will be much higher .. Many people that buy a 35k plus vehicle think getting that low rate for 36 months is great untill they see their 1050.00 ( or higher ) a month payment.

[@aa777flyer]

@@Burps___ I got $6,000 off asking jackass!

[@L3x4Pr0ne]

@@Burps___based on that alone? Bull.

[@ragebait988]

@@Burps___the f and I manager doesn’t care or profit from the sale of the vehicle: how much they paid is inconsequential. How much they finance is what matters.

[@jpaul12181964]

This was SOOOO realistic. Not acted like at all, I'm sure she wouldn't be booted out of that office in anyway. I'm sure NOBODY else would want that truck. Just Wonderful!!!!

[@opinionatedman]

At the end of the day they still make money on the sale so what is your point? What point do you think they would boot her out of the office? FTC complaint over some fees they are lying to her about their legality? If the dealer was ethical this conversation would never go this direction in the first place.

[@ikskrag3375]

I never buy the day I see the vehicle. Last car I bought was new. On sale day I called and told them another dealer was willing to give me a better price on the same car. He asked if it was worth starting the process all over again for $500.00 and driving 1/2 hour each way. I said yes. They called me back about an hour later to match the price. Even now in a hot market a sale in the hand is worth ten on the phone.

[@randallburl3343]

One time I was negotiating a car purchase and they had the $85 nitrogen in tire charge and some other bogus charges. I really wanted that car, so I was about to give in, and my wife put her foot down and said NO! She went out to our trade in and locked herself in the car and refused to come out til they changed it.

[@kimthompson1618]

Queen 😂

[@Little_Turdle]

My toddler also throws temper tantrums.

[@firstlast-wm3li]

​@Little_Turdle They got it removed, though. Dealer wants to play games, we can too.

[@dummgelauft]

😂😂

[@enlighten2seven605]

She’s strange

[@danmccann6666]

I'm glad to see this was a used car deal. I've never bought a new car in my life, and at my "advanced" age, I probably never will. I'm not in the market for a car right now, but in the future, I hope to be able to handle the finance office like this. If I could, I'd give this video 5 thumbs up. This is a 5 star ⭐⭐⭐⭐⭐ video everyone needs to watch! Thank you for all the education you provide.

[@timothysommers4863]

I'm just gonna walk in and play this video, that way we are both on the same page of what I expect.

[@winniegrandpa1363]

Yes!! Finally a video that will make the finance officers squirm! 👍🏼 👍🏼

[@KevinHunter]

Elizabeth gets the dealer finance officer to throw in the towel, and want to quit!

[@poll2dock]

Thank you so much If there were folks like you to support every consumer purchase life would be wonderful

[@DMS20231]

Holy crap this is brutal. I couldn’t pull this off. I’d end up just walking.

[@mechanicalrev]

Yes you can. You just have to prepare before you go in. Practice. Drill. Rehearse.

[@DMS20231]

@@mechanicalrev I have been lucky enough to not need to haggle for any of my last three car purchases (a new Honda Pilot, a new Acura Integra and a used VW Jetta). On the Pilot (the last new purchase in 2006) we did it over the phone and flew from Dallas to Houston, where the dealer picked us up from the airport and drove us TWO HOURS to their dealership. They didn’t play any games at all and the only change from the existing agreement was that we added a towing package (well worth the cost in retrospect). I bought a loaded Pilot with leather, nav system (big deal in 2006) and tow package for $28k with preapproved financing through our bank (USAA). Even with $400 in airfare it was a great deal. We were completely captive yet they didn’t play any games at all. VERY impressed by that dealer.

[@TheBerkeleyBeauty]

Big up to that dealer. What was the name?

[@jiminauburn5073]

I usually pay cash for my cars. But sometimes the car manufacturer will have a discount if you finance the car. So I will pay cash for everything but $5K. And then when I get the first bill, I pay it off. So I get that $1000 discount or whatever it was for financing it.

[@KevinHunter]

Over the next few months, we will be crafting a contest to put Elizabeth on the road to assist a Car Buyer with in-person negotiations at a car dealer. No dealer will take advantage of that lucky subscriber! Visit our website today to get access to the FREE Resources Elizabeth used in today's video to defeat this Finance Officer. thehomeworkguy.com If you're just getting started with your car shopping, up your game with our THG's Savvy Car Buyers Homework Cram Session kzbin.info/aero/PLdf_82sJt3bJQ8EFjbVwlMIl2mTnwPNmp

[@danmccann6666]

Is there any chance of recording the results of the contest such as the hidden camera videos done by undercover consumer advocates we see the TV news crews do? The dealership name and dealership personnel could be blurred in case of legal reasons. If there is no way to capture that interaction on video, what about capturing the exact words said in the negotiations then use that as the script for a video recreating the interaction word for word in real time, using the Amazing Elizabeth and THG staffers as the dealer personnel and the customer (if not the actual customer you assist if they would be willing to be on video). I'd be more than willing to watch any length of video to see this happen.

[@wmason1961]

I would love to have her by my side when I buy my replacement pickup in a couple of months. Watching this I realized how nice it is that Missouri does not collect tax and title fees at the point of sale. It is all paid at the dept of revenue. That really does help to keep dealers from trying to cheat there. And makes OTD simple.

[@notahamsterr]

Oh man what I’d give to have her with me when I purchase a car to replace my 20+ yr old car that’s on the fritz. Paying for it outright. No financing. Especially with this market 😳

[@stephendomagalski3871]

Question: Is it always necessary to threaten an FTC complaint to get a finance officer to cave, or is simply walking out on the deal often enough? It seems like the FTC complaint would be the nuclear option.

[@gearlstrickland3365]

When buying a truck is it best to go for MSRP or outdoor price

[@Chief_5]

In 2017 I told them I would walk if was getting charged for extras, I didn’t get charged for the extras! Those times are returning! 👍👍 Update: after hearing the January sales numbers I’m confused on what’s happening with the car market overall.

[@kookooo16]

Absolutely savage 🍻 I've been a broker since 2002. Because of honorable nurtured relationships deals run smoothly. On the other hand unscrupulous actors have reached the absolute pinnacle of power, since covid, and have held steady . Consumers have gotten on their knees and rewarded these unscrupulous actors. You go Girl.. U done slapped him silly and made him your Shirley 🤣❤️. I look forward to meeting my next Shirley. From the bottom of my heart thank you and your team for this knowledge

[@forthelulz8085]

I am hoping to buy a truck, in the higher demand category, in the next couple years and I plan on using your service. I've already save a coworker about $1,800 on her car purchase last year. It's absolutely amazing work you guys do. I just think it's a sad that dealerships run their businesses this way and that our elected officials have allowed laws that protect these dealerships so that they can continue to run their business this way. If they were any other business they would go bankrupt for having such terrible customer service.

[@ingridblohm-hyde805]

That was utterly awesome! I hope I can do this when I buy my next car.

[@mitchellferre1652]

I recently bought a used car from a reputable dealer. They were disappointed I elected not to purchase a extended service warranty or the undercoating service. They wanted $500 for rust prevention undercoating. It turns out the car had undercoating applied by the previous owner already 😅🤣😅 trying to double dip...

[@GeneralChangFromDanang]

They pulled the same crap with the alarm system in my car. I said, this car has an alarm system. He claimed they don't install them at the factory. I proceeded to point at the label on the window that said "Security Alarm Installed". He got very quiet and then rushed through the rest of his checklist. Then the finance guy f***ed me over with a hidden fee that I should have taken him to court over. Thankfully, it was later resolved. That's the first and only time I go to that dealer.

[@KellyBovier]

@@GeneralChangFromDanang what city, what dealer?

[@tonebonebgky2]

Amazing Elizabeth! I need her during my next car deal, poor guy never had a chance 😂🤣

[@dorotheastewart9094]

🤯🤯🤯

[@patrickbrinkmeier1858]

Tony BI...right...the poor guy that was acting with her never had a chance...that was not real..they were both acting...very poorly acting at that.

[@lalutte65]

How about explaining (in layman’s terms) the legal consequences of the dealer insisting on dealer fees and exactly how to register a complaint if they insist, because most of them are doing it and including the amount in the ad fine print

[@patrickbrinkmeier1858]

A dealer can sell a vehicle for any price they want. They can charge any fees they want. You as the consumer are free not to purchase the vehicle if you don't agree with the price.

[@lalutte65]

@@patrickbrinkmeier1858 And i have walked from many deals--however this video seems to suggest its illegal and from the research i have done providing they tell you and are not hiding fees--its not illegal and i dont understand why they suggest it is---asking for their justification

[@patrickbrinkmeier1858]

@@lalutte65...this happens because of consumers...yes..you the car shopper always wanting what you thing is the best deal. A dealership will spend hours with you explaining every detail of the vehicle, ßhoylwing you all the features ona Testvdrive, then you decide to go to the store across the street because they rpomised to beat the price by 25 bucks. So you think you are saving money and run there next without looking at their 2.0 star reviews and the fact that that dealership doesn't give life lifetime powertrain warranty, lifetime free oil changes, etc.. and their cars are filthy.... You look at the Car Fax and they have multiple wrecks and severe damage but you do you and save that little bit of money and buy a p.o.s.z

[@lalutte65]

@@patrickbrinkmeier1858 frustrated car salesman?

[@patrickbrinkmeier1858]

@@lalutte65. Nope, I don't work in sales.

[@joethecomputerguy1]

I love her! I am getting ready to purchase and will watch this a number of times. I have always been really good negotiating but times have changed now. I always paid invoice price and no extras. No one will even talk nowadays about that. So I need to implement these strategies to squash those fees. Thanks for doing all you do in this area. I really do hate salespeople and the finance office!

[@Inno94709]

Thanks!

[@KevinHunter]

Thank you! Much appreciated!

[@_morningglory196]

Toyota of Brookfield Wi aka Napleton has fees posted on their website and say they can’t sell the vehicle without collecting those fees. They have quite a show going on there. Check out their site!

[@John-kd1bf]

On my last new car purchase the dealer would not accept a personal check without running a credit check; said it was a dealer policy for all customers and strictly enforced. They had no problem with my leaving to go to the bank for a bank check. How would this have worked in the above finance office scenario?

[@KevinHunter]

Noproblem. Get the car contract signed. Go get the check and come back and pick up your car!

[@kappatvating]

This channel is amazing just subscribed. I wish I found these before yesterday. Just signed a sales slip. But talk to finance on Tuesday! (After the holiday).

[@KevinHunter]

We hope you are better equipped to succeed!

[@williamb1880]

Good demo, but... finance officers are not dummies. They will realize that a trap is being set for them when you ask for them to put the doc fees in writing as being mandatory and then to sign it. They will simply re-state that it is a company policy and that they can bring in the GM and have him/her explain it to you if you would like... or some other such tactic designed to shake your confidence. But they won't sign a written statement; nor will they state it while you are taking a video of them doing so. Most people will probably cave and pay the fee, but If you persist in your efforts to "trap" them, they will ask you to leave the dealership. You've not lost anything, but neither have you won anything. Same goes for the dealership. I would say that this tactic could only work with a not-very-experienced finance officer in a rural area. In the big city, these guys have seen everything and will just refuse to play your game. They also don't want you going around blabbing to all your friends about how you "beat" them. As more and more people try this tactic, it will simply become part of all Finance Officers' training how to counter this tactic and not fall prey to it.

[@nmr20067]

You sound like a financial officer. lol. Good work.

[@ginalombardi2507]

Thanks

[@KevinHunter]

Thank you! Much appreciated!

[@jdenney79]

It's funny.. Last year I was watching videos like this (Thank you!) and this year, YT has been recommending how-to-sell videos 😂

[@larrymoens20]

Taking out a loan and then paying it off fully shortly thereafter will save interest cost but the dealer charged me $500 for a loan fee.

[@Funexpected]

Was the loan fee listed (and discussed) in the purchase contract at the time of signing? You were charged that fee because you financed through the dealer?

[@reyzapata9375]

She did amazing work on dealing with the situation.!.🎉

[@jhbuilders]

You should investigate oursman Chevrolet of Rockville Maryland. I got so screwed by those guys it was unbelievable.

[@KevinHunter]

Can you give us some more details on these guys?

[@allanfischer9417]

I just used some responses based on The Amazing Elizabeth's responses and information in this video. It was very helpful. Got a great deal as a result. It would take a lot of practice to have the same confidence as she.

[@KevinHunter]

Glad it was helpful!

[@dcwebb1]

Fabulous, Simply Fabulous instructional video! Everyone shopping for a car at a dealer absolutely needs to watch this and LEARN!

[@KevinHunter]

Glad you enjoyed it! Thanks for your comment!

[@codykoon5520]

Hi Kevin, you and the team have done a fantastic job of preparing us for a shady dealer, but should we be looking to outright avoid dealers that play these games instead of knowing how to beat them?

[@mikebryden1261]

Need all the help we can get!

[@henryparrott2447]

Great show 👏 thanks 👍 😊

[@KevinHunter]

Thank you too!

[@roger3616]

Most dealerships won’t take a personal check over $5k and it would have to clear before releasing vehicle and in a scenario like this they just won’t sell her the vehicle because that truck was advertised as bait the next person in line will probably buy it with all the B/S fees

[@KevinHunter]

Both Liz and I have written checks much larger than that. We did it by calling the dealership beforehand and asking how we can make a sizeable down payment. When they said a personal check was fine, we've often written checks for the entire amount.

[@allanfischer9417]

I will need to watch this one again, especially the part about the VIN etching. I am not sure how to handle it if is already on the windshield as many are. In the example in this video, it sounded like they hadn't done it yet so it's easy. Another great and informative video!!

[@loufaiella3354]

BTW the vin etching was paid for by the original owner ,,,, Now they want a second bite of the apple!! When you buy a used vehicle there are many items that are no longer worth anything.

[@TexanOnTheMove]

Love it! Elizabeth just kills it!! Keep bringing the great videos!!!

[@ronalddoctolero8818]

Kevin? You know you're my boy, right? I've learned so much from you since I stumbled across your channel about 5 years ago. You are the absolute master of car purchasing. If I had known the things you're teaching me when I bought my vehicles prior, then I wouldn't have wasted an entire weekend (2 cars, 2 days, 7 years apart) dealing with these people and stressing my wife and me out. Going back to work on Monday and still thinking about the experience (Did they rip me off? Will I be able to afford this?). But the AMAZING Elizabeth, WOW! What a roll play. She was, well, amazing. I learned so much from watching her deal with this finance guy. It was performed well and presented nicely. That 6 minute scenario was right on target. Keep doing these roll plays for various scenarios that we might encounter at a dealership. YOU GUYS ROCK!

[@googleusergp]

I remember when we bought our Chevy Sonic back in 2012, after we were done and the ready to go, we went to the finance office which was odd because we paid cash for the vehicle. When the guy pulled out the cardboard cut out of the required oil for the vehicle, I stopped him. I said, "Yes, it needs Dexos 1 approved oil. However, the GM oil you're recommending is semi-synthetic which is lower quality than the full synthetics on the market that are also GM approved. I know that, because I already looked everything up in the GM shop manual (which I have access to) as well as the owner's manual. I already know what oil it needs because I do all my own maintenance". My mother who was the actual owner said, "We're just trying to save you time. Plus, my late husband was also a car salesman. I know the game hasn't changed much, except maybe the fashions of the salesmen are updated a bit with the times". The guy thanked us for our time and I said, "It's never coming here except for a warranty repair. I can do everything your shop personnel can do in my driveway". True to form, it's never gone back there for a repair that wasn't a warranty repair. I've done all of the maintenance and repairs on my own. Also, even though I had negotiated a price, I had one more up my sleeve. When the final price was settled, I said, "Well, that's not really good enough". The salesman said, "Why not?" I said, "Because of this. This is a report from GM's system that says that this car has been sitting here since September when it was first PDI'd and arrived to the dealership. Plus it has a half scraped off inspection sticker on it. It looks like someone had a deal going and then had to back out for some reason. You know as well as I do that every day this car sits here it loses money. You have to come down". The guy came down and I said, "Still have to go lower". He said, "This is the best I can do". We were $100 apart. My mother broke the tie. She said, "Ok Fred, here's the deal. You take $50, and I take $50. We both win". Sold. The funniest thing? Another dealer had e-mailed me and said that they could get me a car but for $500 more than I paid. The kicker? It was the same VIN # as the car we bought. I told them, "That's funny, I paid less for that exact car, same VIN #. I've been driving it for a week". Needless to say I didn't hear back from that other dealer. The only thing I would have said to the finance person is, "This is the deal we had. If that's not the case, I'm not buying the vehicle. Have a good day". I would have thought the numbers would have been worked out before she set foot in the dealership.

[@Good-Citizen]

Nice job Elizabeth! You folks are awesome.

[@jeffreyeichelberger6550]

That darn vin etching

[@KevinHunter]

Garbage product. Liz shot that down pretty fast!

[@ArtificiallySweet]

some states have an often misquoted by dealers law, saying they have to charge it , state law. It is actually like a discrimination law, if they charge (not must) then they have to charge to all customers. Just have them back it out of the car or into the trade in value to get rid of it. Actually, in our state, I think if those other fees are not posted on the car next to the big msrp label showing them when you look at the car sticker, then that is illegal.

[@JQ3GT]

He may be a real F&I guy but this couldn't have been an actual event. They both seemed like they were acting and not good either BUT this information was invaluable!!!! Thanks!

[@ptsmith4660]

wowo.. This video and a previous video is like a good college course. Thanks for all you do.

[@KevinHunter]

You're very welcome!

[@gmoney0505]

I have a question on used vehicle pricing. I was looking at a 2017 Camaro 38k miles. Vehicle in top condition. 25k internet price. They would not budge on any fees or price. They justification was the price on the window sticker was 28k. they already giving the best price which is 25k. Does that window sticker has anything to do with pricing on a used vehicle. Thanks and have a great day.

[@KevinHunter]

Window sticker has nothing to do with the price of a Used Car. That's totally ridiculous!

[@robertgreen7569]

Ford and Chevy have build and buy sites online, which I think is really cool,but how do you negotiate with a computer?

[@taquitopicante5863]

HOLY sheet! Outstanding guys!! 😁

[@buckdashe2571]

“The WHO?” Haha, cracked me up…Great video!

[@ChocolateManInThailand]

Damn. I've never felt so sorry for an FO before... and I never will. This video is required watching for every consumer... for any purchase.

[@steelone4285]

The Amazing Elizabeth is more vicious than a honey badger. Poor Joe didn't have a chance. LOL

[@ITILII]

Yes vicious in saving money, not paying fake fees and having the car dealer obey the LAW....good, we need more such viciousness applied more often, too !

[@tonystormcloud6889]

Ceiling lights are awesome

[@KevinHunter]

Thank you! Mary Jo loves them!

[@Catkid21]

Thank you Thank you… God Bless THG

[@jeffhill6769]

NOW I GET IT. This is why you never say "I'm paying cash". Thanks for all your great work!

[@dchampion5576]

I negotiated a price for a car. The invoice still reflects the original price for things like StarGuard, doc fee and non tax fees but now includes a discount off the original price to drop the numbers to our agreed out the door price. Am I missing something here? Is this a way of tricking me into accepting StarGuard? Have yet to purchase the vehicle.

[@whatarushlod]

Wow!!!!! That was amazing!!! I’m looking for a used corvette and when I find it, I’ll have my financing in place. I hope I can be half as good in the finance office as Elizabeth!

[@roldyczarmoaes6226]

If ask about dealer loan offer rates base from the pre approval rate from your credit union Is it right for them to run your credit in order to provide your with there loan rate base on your credit

[@RuijieZhou]

That's really great. Can I really use it in North Carolina?

[@santinomarciano3950]

Great job 👍Well done Liz 👏🏻

[@jcamellion]

If you accept the finance offer with the intent to pay it off the next day, are there other fees to watch out for (specific to financing) other than potential prepayment penalty?

[@gatorhawk1324]

Hi, how do you negotiate with a dealership that lists the price, the incentives and discounts right on the window then adds $899.00 dealer fee and is not negotiating or budging?

[@wessreiley8275]

It’s funny that Napleton is named in that complaint. Just last week I was at that dealer in central Florida they had 2019 WRX with 27 thousand miles on it. Was really clean car. There internet ad was listed at 24,954. At the dealer the final prize was about 30 grand. They let me walk for 5 thousand. I had 25 grand cash. I told my wife who was with me that’s why they call them “Stealer Ships”.

[@treasureswapper5037]

Liz did not disappoint, great job!!!

[@JM21999]

Boom!! The amazing Elizabeth is awesome.

[@MuddyRuttzz]

I get credit Union financing before I even contact a dealer. I tell them before I go in I’m not buying any extras. I’ve had them tell me to take the vehicle and send them a check later.

[@mugsy7773]

That was impressive

[@bobstirman7063]

Do you have a canadian version of your website especially for the Province of British Columbia.

[@MrNickb-s500]

Great Work Elizabeth! 😊😊👍👍👍👍👍👍👍👍👍👍 God bless you both ✝️✝️✝️

[@cameronjenkins5304]

This is gold! Hell yeah! He was pissed!

[@Harles-ep2iv]

I’m getting ready to maybe buy a truck Saturday, they have already said that they have added window tint, door edge guards , rubber floor mats and , an emergency kit to the tune of $999 plus a doc fee of 509, I do want the rubber mats and the window tint is fine but I don’t need or want the other stuff they’re adding , they have already gave me the total price with everything and I didn’t say anything about the add ons yet my question is when get to the finance office if I tell them I don’t want or need the other stuff can they say hey this is what you agreed to already ? I haven’t signed anything yet it’s all been over the phone I just know they’ll say well you already knew what we were adding blah blah blah so what should I do? Thanks for any help

[@alphabady1806]

My and I been looking at a gmc Denali 1500 4x4 non diesel. With power running board, sunroof, brownstone interior and all the other extra. But the price starting at 74.000 and up do you have any suggestions for me please

[@cmonster67]

Brilliant.

[@gordjohnson70]

Any suggestions for Canadians ? I live in Manitoba.

[@terrypadilla2710]

That was Beautiful God Bless you I can't wait to do that it's going to be great. You people are awesome.

[@KevinHunter]

We are sharing a testimonial on Monday from our viewer Lillian who did this exact thing!

[@Sentone1000]

i love how the guy is just typing on the computer without moving his hands but good video

[@beltycat5490]

I will probably never purchase a car from a dealer but if I do this would be great !

[@simonsuh227]

Hey Kevin and Elizabeth, thanks for the great video again. How do you respond to the FI officer if he/she tells you that the add-ons are already on the vehicle and they really are? Do you bring the price down to what they actually paid (in-house price) or walk away?

[@mojodojo5533]

That's what I was going to ask. I suppose you can say you'll pay half of it and they can take the other half off the selling price, if not all.

[@ColdBrew_1]

How can we use this technique for online transactions? Im looking to buy a car but the ones I wanted are too far to visit and try to negotiate like this. Thank you in advance!

[@jimmulderig743]

Awesome Job 👍

[@kraquin]

With internet sales it would be helpful if you could illustrate how some of those fees like title, registration etc. are negotiated if you are purchasing a vehicle in another state.

[@jman2415]

Hello Kevin I am looking at a 2022 vw atlas v6 what do you think of this suv

[@sarahj4cardsandcrafts]

And how would it go if you at only pay cash for a portion of the purchase and financing the rest thru my own bank?

[@KevinHunter]

No problem!

[@miker7233]

It’s a shame consumers have to go through nonsense just to get an honest deal on a vehicle. In my experience. Some dealers are heavy handed. Others are not. But they always seem to try something. I know they are in business to make money. But it’s the way they go about it. I’m sure there are some good salespeople and dealerships. But all the years I have purchased vehicles, not many. I knew a guy that told me buying a car is like horse trading back in the Wild West.

[@notahamsterr]

Damn! I can only WISH to get through a finance meeting like that 😮😮 Elizabeth always handles that with the utmost grace!

[@bigb9257]

You can too now. Study the video, take note, practice before you negotiate. There are other videos Kevin uploaded in KZbin about negotiating with the car dealer. Very helpful.

[@kenhoward3512]

It was a role-playing exercise for the video.

[@robinwoods4556]

@@bigb9257 Well are you really going through all that to save just $500 when you are purchasing a 33k truck? I always tell sales person that I need a walkout door price in writing when I'm negotiating. It's a lot easier to deal with a sales person and you don't have to be ugly or argue your way out of with a financial officer. That way only thing they ask would be if I want to buy their warrantee program. You can say just yes or no.. I'm not buying a car anytime soon tho. With this crazy prices we'll be the losers buying any cars now.

[@dporrasxtremeLS3]

Outstanding!

[@KevinHunter]

Thank you kindly!

[@herbertfranco5826]

...and LET'S GO KEVIN!

[@TheFreddieW]

That was great. Shut him down in 6 minutes. 13:47

[@bobbiesmith1205]

Fantastic!!!!! Thanks for all you do.😇

[@KevinHunter]

Thanks for watching!

[@marckrol8581]

Corrected if I am wrong, but when dealing with a salesman and a finance officer ,your demeanor should not be friendly. Business like might define it. I thought Elizabeth was a bit argumentative and confrontational.

[@Grimlock987]

Liz! If I come to Texas can you go with me to the dealership? 😂😂😂

[@dathyr1]

Yes that may be good, but most of us do not have this kind of experience to ask the right questions to a shrewd Finance Officer who has been doing this for years. It may of looked simple and good to Elizabeth, but will the rest of us (less experienced) to be able to control the Finance Officer (FO) as easy and shut down those extra fees mentioned (and about the FTC, etc). Nice tip about getting the business card right away from the FO. So this part of the purchasing process is kind of scary to me right now. I plan to go for a new Electric vehicle this End of March-April 2023 and have talked to the sales person on my MSRP pricings and what I am looking to get in the vehicle. So Sales is pretty straight forward - (i also have the Salesmans business card). Finance Officer (FO) will be another story. I also plan to pay cash. I have watched several other videos of Kevin Hunter and they are very good. Thank you and take care.

[@billeatson6190]

It's easier than you think. Your situation us that you don't want to be "rude". Get over that feeling. Finan manager will stab you in the front and smile to you. When you get to the final stage, let them know you reject all dealer fees and add ons to save your time and his. Then look over the itemized contract and make sure nothing fishy eas added. Its really that simple.

[@sarahj4cardsandcrafts]

Yes this ⬆️ I’m always afraid of seeming rude but I’m gaining more confidence to stick to my guns watching these type of videos. I tend to be an overly friendly person and people try to bulldoze me because of it. Thank you!

[@billeatson6190]

@@sarahj4cardsandcrafts so Sarah, what you do is practice with a friend and do role play. You can be insistent without being outright rude. You let them know that you are an informed buyer that cant be fooled. Role playing helps.

[@mcarlkv53]

I appreciate this but you know what this is too much. I have bought 7 new cars in 30 years. A successful sale is when I’m happy, the salesman is happy, the dealer is happy… never had to go through this nonsense… though I appreciate your knowledge, I would just go to another dealer. I’ve always had great salesman and finance officers… but I wish you well whoever watches this video.

[@williamkazak469]

A great show! Thank you.

[@KevinHunter]

Glad you enjoyed it!

[@franklackie2469]

Good job Liz

[@6-4-3gaming3]

I was told today that documents fee was mandatory by law here in Georgia. Is that true? Thanks

[@KevinHunter]

Nonsense! No dealer fee is mandated by law. Any dealer who told me it was mandated by law would be immediately challenged with "Show me the state regulation that mandates it." There is none. Pure nonsense.

[@jeffreysirkin7120]

if you make threats like that to a dealer they'd just tell you to leave with no car in hand.

[@KevinHunter]

They don't dispatch an obvious situation that will blow up in their face. It's important to set it up properly, but no dealer wants to be the target of an FTC investigation. Sure, the Finance man could have asked her to leave, but she wouldn't have done so with filing an FTC complaint, and it would have cost him big time. She knew the dealer management or owner wouldn't come bail him out, and if a complaint had been filed, it's likely the dealer would have fired him. He would be the fall guy. That gear turned over in his head as he asked "What do you want me to do?"

[@maf1986mf]

Over here in Puerto Rico the car dealerships i feel like they are robbing us 😤😤 I wish you guys could come and make a video on How To Buy A Vehicle In Puerto Rico... I bet you will fine more fake fees in Puerto Rico then anywhere in the US..😅😅

[@harrycarson2119]

VERY NICE ELIZABETH !! ILOVE ALL YOUR VIDIOES ! THANK YOU

[@Jacq892]

Amazing Elizabeth indeed!

[@linkedinroses9447]

I thought if you paid cash there’s an IRS PATRIOT ACT FORM the dealer or the bank needs to complete for you?