This customer’s attitude changed the price…

All I knew about this job was that I was going to get a dead backhoe loaded up and hauled to the dealership. So I gave a price, got the rollback fired up, and headed out to the ranch to see what I was getting into. After getting the backhoe loaded the customer came out and started talking to me, and it didn't take long until her attitude changed the price for this job.
Be sure to check out our Patreon project where we use whatever it brings in in a month as our budget to help someone the following month! I was never a fan of the Patreon idea until I realized that I can use it to help others instead of myself, so I created the Patreon Project where we can all combine our efforts to make a real difference in people's lives and make the world a better place! For as little as a dollar a month you can join the group of awesome people already on board and be vote to help steer the ship along the way!
www.patreon.com/user?u=67485120
Get your Cascade Heavy Rescue merchandise at
www.cascadeheavyrescue.com/shop
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Check out some of our other videos!
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• I modified my Wife's J...
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• Search and rescue call...
Driving an abandoned concrete mixer across the desert!
• My worst idea yet!
V8 Willys Jeep rescues stranded truck!
• V8 Willys Jeep rescues...
Epic snowcat recovery!
• Epic Snocat Recovery! ...
Major fail during a search and rescue mission!
• Search and rescue miss...
Tracked Jeep saves Toyota from a snowmobile trail!
• Toyota Gets Stuck 11 M...
------------------------------------------------------------------------
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Cascade Heavy Rescue
740 NE 3rd St
STE 3 pb316
Bend, OR 97701
#broken #equipment #ranch #work #recovery #business #truck #outdoors #nature #travel #viral #youtube #video #vlog

[@katelynletcher6696]

This is actually our neighbor! Her and her daughter run that whole property like 100ish acres just the two of them, it’s pretty incredible! Cattle, mini horses, chickens, moving pipe, the older gal she’s on that backhoe all the time moving hay around! Glad you were able to help them and I’m sure she/they were SO appreciative of your help whether they ended up paying or not:)

[@CaseyLaDelle]

She was definitely an impressive lady!

[@michaelisabelle4731]

Casey’s a pretty awesome dude like that great job Casey good to see there’s still good people out there that take good care of our elderly 😊

[@cw3339]

I figure you would tell them to donate to their favorite charity.

[@drlavont]

$50 just to cover diesel. Either way well done

[@samtasgin9786]

Free all the way mate and if u did well done from Australia

[@s.gossett5966]

Still running equipment at 93, that is a seriously impressive lady.

[@anitaallen4143]

I’m 77 and can’t figure out how to start our lawnmower. Admire that lady

[@--_DJ_--]

@@anitaallen4143 That reminds me of my neighbor. Her husband passed away last year. She is quite capable, but didn't know how to get any of the yard tools running. I've showed her how to get the rider and the push mower going, and got the snowblower going for her but that one was out of her comfort zone. She hired a guy to do the driveway, and I make sure the paths are clear to her door and to the car. I try to beat her out there so she doesn't have to shovel at all, but dang that lady gets up early!

[@davestevens4263]

Shes bad ass !

[@thereissomecoolstuff]

There are over 70000 people over 100 in Japan. Old folks rule.

[@cjndaily6062]

I'm pretty sure there will be no charge. Just as if you were to help your own grandmother. It's the American way. Btw, nicely done, while keeping all the hazards in check. Super job well done. Beautiful truck too... Costs about $50 just to turn the key in one of those. But if you helped her for free... Karmas real. It always comes back some way, some how... For now, a lot of admiration, and a few more subscribers to your channel. Here Here!!

[@choochoo405]

mom always said "you get more flies with honey than with vinegar" I started watching expecting vinegar. she is a honey of a lady!!!

[@daletesson4630]

The reason she's 93 and still going is because she has a farm to run everyday which provides a reason to get up every morning and get it done. Those cows don't care how young or old the person is providing feed and hay and water daily. Hard work adds years to mental alertness; being in the fresh air and sunshine adds health to a body. God bless her and you as well.

[@MrPossumeyes]

She also has grit, determination and spirit. And a good diet. Little old lady my arse!

[@dc6233]

Exactly right! And we are losig people like this at an alarming rate. Many of them see the changes in this country and they aren't sad to go. My Dad could care less when he goes, he sees the lunacy around us and it's nothing like what he fought for.

[@sunriseboy4837]

Only problem now, is, the various state govt's are shutting down small farms. How sick is that?!

[@edwarddrucker928]

I think you charge your $93 to do the job. I give her a lot of credit for doing what she’s doing at 93.

[@louiszierlein5814]

My 5'5'' Father passed at 97 years old and was going strong almost till the end. The reason he was going strong, is because he kept going. On the other hand, My 6'7'' steel working Grand Father who was a monster of a man retired at 65, went home and sat in front of the TV and dwindled and perished in just a few years.

[@senhowler]

I like this new "don't fall off of things" policy you've implemented since the incident with the bus.

[@741662027]

I hope you're healing well from that!

[@brockryan3405]

As he moves around...all I can thing about is his bag not getting hit again. I have PTSD from his accident!

[@thorpendragon]

I was going to say the same thing. That was gut wrenching. No pun intended.

[@user-br3ll4mb6e]

I won't watch that video!!

[@danthomas589]

Differently free. I HATE CASEY LADELLE. I LOVE BRUCE COOK! 😂🤣😂🤣

[@stevewilliams6178]

Oh come on Casey, you know you got paid for this job...That lady gave you a hug...What better pay?

[@jimmarshall2757]

Yet another video showing your versatility. 🇺🇸🇬🇧👍

[@Onlyyota]

Best pay in the world sometimes

[@keithjackson1180]

Well, maybe some home made cookies.😁

[@merrycarol8970]

So nice to see KINDNESS these days !! Cool watch! New subscriber.

[@alvinames5041]

Yea Casey, You Got Paid! Grandma Gave You a Good Hug!! Oh & Some Homemade Brownie Fudge!!😂😂😋🤗☃️⛄️

[@jdjd0711]

Making a 93 year old smile priceless

[@sunriseboy4837]

He talks to himself?! Yes, well, it's nice to have an intelligent conversation for change🤣🤣🤣 This bloke is worth two men on the job. Love your work, brother!

[@Genehicks199]

Sunriseboy4837: I too am old, run my small cattle ranch [ 286acres] by myself, i talk to myself,my dogs, my truck and tractor all day. They all listen more than my wife of 53 years. It's nice to see that Casey treats this young gal with respect. Much respect.

[@sgal50]

Of course he talks to himself. Sometimes he needs expert advice.

[@richardthomas1743]

Hello Casey! Well when you left there was a hug and teary eyes. I think that you ended up doing this job for FREE .............. Thanks for taking us along and thumbs UP!!

[@duncanmarchant4992]

I think free as well.

[@kenc1800]

Casey rocks this YT narration! Love the content, Yankum Ropes and Cascade Heavy Rescue good deeds! She’s there! Very cool

[@Husky1run]

You did the job for free

[@markbeste5874]

$0.00 ?

[@thefunpics]

Casey you are a sweetheart so you did this for FREE

[@scotthill1278]

It wasn't free, you charged one hug. Grandma hugs are the best.

[@noel1933]

Lost my G Ma this past Nov 3rd,, Sure do miss those G ma Hugs,, She made it to 12 days before her 98th B day

[@trreb1]

@@noel1933 Lost my grandma back in January 2002, 1 month and 8 days after her 97th birthday. I miss those hugs and great food. She was awesome. I think of her all the time.

[@SPUDWRENCH]

‘She…is going to get the ‘Nice Old Lady’ special”. How cool is that! “And make this thing not my problem”. 👍

[@russ2762]

Wow that is awesome that she’s still running a backhoe at 93. ❤

[@alle2321]

Free!! Even if it wasnt free! Its good to see people like you taking care of our elderly. This country needs more respect and love for eachother!!

[@cindyalcorn1314]

Free

[@marktaylor1253]

My guess was also free. She is amazing!

[@brocharlieb]

I suspect ths was an, "I'll get my money from the videos," deal, with a hug thrown in. You're a good guy Casey.

[@geedubb2005]

God Bless that woman! Thank you for cutting her some slack. She reminds me of my late mother who’d be 96 now. Folks from that era knew how to work and never gave up. Cool video!

[@Stigwuzere]

That Grandma will be grateful she got to meet an angel ! Grandma Hugs are free but they can fix anything .

[@marlar58]

Well shame on me thinking it was going to be another "Karen calls the boss" ordeal. Awesome that you were able to provide a "nice older lady discount " to an angel that just makes your day.

[@marvindebot3264]

He's the king of clever clickbait, just another reason we all hate Casey LaDelle.

[@MrNorthstar50]

I thought the same thing, I'd much rather see a happy customer than a mean one.

[@patrickemerson3304]

I thought so too!! She is an amazing lady!! And I was really impressed that she KNEW he was doing a great job

[@jonmobrien]

That's why i watched it

[@MikeAnderson-uj3oo]

Everyone thought that same thing.

[@tak-el-uc]

If I make it to 93, I am pretty sure I will have a favorite walker and not a favorite backhoe. Hearty salute to that woman!

[@katherineh9950]

Too cool! Figuring out how to move the dead machine was amazing, and I'm totally impressed at how fit you are...jumping on and off the wrecker to get everything tweaked just right. I really enjoy the way you narrate your thought processes.

[@sandralutz-rodriguez2864]

I don’t think there’s anything you couldn’t move off someone’s property Casey! You’re so good at what you do! What a rad lady! 93??!! That’s hella impressive. I think you comped her this tow job.

[@user-sm4lv3mx5n]

Our new generation could learn something from that young lady

[@markscott4159]

I knew as soon as she told you how old she was it was gonna be free. I would also bet that when it's fixed you take it back to her for free as well because you are a nice person like that

[@ironmendez5136]

I'mma double down on that, cuz Casey did this before, so I'm guessing it can't hurt! I am sayin he did all you said, and pay for the fixing of the tractor, not only because she is that old, but that old and still using heavy equipment, which did surprised him!

[@hotflashfoto]

And he probably gives her a shirt, too!

[@brocharlieb]

I'm guessing she'll drive it home once it's fixed.

[@brockryan3405]

Pretty cool that Patreon members give Casey the money to cover things like this.

[@michaelhannan8305]

Zero, thank you.

[@miguelservetus9534]

Young people should take pride in how much you can assist we elders once our physical strength diminishes. Nothing but gratitude. 😅

[@paulmurray5525]

you did this job for free because she was sweet and she deserved it , you are a great guy mate.

[@rhondasweeney7271]

With your heart, you did not charge that woman one penny. A woman of over 90 years old, and you gave her more faith in humanity than anyone ❤️

[@thomascronin1040]

I'm always amazed at Casey's working knowledge of so many different heavy equipment machines and trucks.

[@scots_knight4706]

I think at one time he worked heavy equipment, certainly used to shift bigger stuff in his past.

[@chax2004]

Yeah agreed thats some obscure case back knowledge.

[@Sonoma_Coast]

@@scots_knight4706 Moving Logging equipment. His first videos.

[@welshpete12]

I know nothing about what you do . But is it always a pleasure to see an expert at work !

[@michaeladams8532]

Grateful people like you are still showing how life can be. Thank you for sharing this and spreading good vibes

[@mrfunnylookinhayes9088]

93? She is a blessing to all of us.

[@greggaskey5336]

Just another reason to have faith in humanity and she is an example of why we should always keep moving forward. Well Done Sir

[@Brimstone667]

grandma hugs are gold, what a sweet lady, 93 shes amazing

[@jonathanb5996]

Cool to still see another fellow business owner that is still human, and has compassion on a person when they need a break😊

[@juliaarling5140]

Zero. Your an angel. You help ppl and care for and respect your elders. Love watching you.

[@leonleon8779]

So, I know I am not the first one but had to let you know a hug and a free backhoe transfer were the order of the day. My mother-in-law lived on a farm after my fatter- in- law passed away. She used to mow the lawn, had to be over an acre. She would also monitor the cattle from the neighbor as her farm had the water tank. The water tank would grow ice in the winter and algae in the summer which a few suckers from the stream thrown in would help keep it in check. Today's adventure made me think of her on the farm,

[@gwstubbs7046]

Warms my heart what you did for that nice lady. You earned my subscribe and like. The free world needs more people like you.

[@tracygibson6346]

Your brain is amazing. I love the step by step conversation you have with yourself to work the problems out.

[@daviddelambert2752]

Old Lady Special = Free! A hug and a smile is all it took.

[@Berserk_Loon]

knowing how you have a heart of gold to help people. I say you did it for free. that is the sweet old lady price!

[@InGratitudeIam]

I think you inspire people to be kind just by doing what you do and how you do it. I wish I could have seen that hug. Thanks for taking us through the process.

[@tedhatfield3660]

A job well done, and a great blessing honoring our seniors. Great to watch.

[@ettythedogger]

Casey not only are you extremely knowledgeable about your work but more importantly you are a true gentleman

[@tufalike1796]

my bad... I thought the opposite when I saw the title, lol, but instead you did it for free. Good man with a good heart. Hugs from Belgium.

[@om617yota7]

Me too. I also appreciate that Casey would absolutely add a pain in the ass fee to pain in the ass customers.

[@paulnieuwkamp8067]

That was probably his intention :) Play the algorithm, drive the engagement, get people to click on his video, all that. I'm not one for "you won't believe what happens next!!!11one" kind of titles, but apparently a lot of people are. And with Casey's video's you just *know* his titles are 100% truth, and if you've seen a few of his video's you can generally guess what that truth is going to be. At first I too thought: 'It's gonna get expensive", but then I thought: "Hmm, it's Casey we're talking about..." 😃

[@tufalike1796]

@@om617yota7 "add a pain in the ass fee to pain in the ass customers" 😆love it.

[@om617yota7]

@@tufalike1796 I'm a sales rep. Believe me, PITA fee is a real thing.

[@larsh.2894]

You certainly know your business and good to see you care about your customers. Blessings.

[@jondekerguelen]

It’s so very refreshing to such a kind and generous man out there! You make us all look that much better. BTW: one of my first construction related jobs was hauling heavy equipment. It’s good to see how very safe you are. I’ve seen some people that were truly nightmares, to say the very least. Thank-you!

[@wink9970]

Making folks cry. Bless your heart. Casey LaDelle

[@xxBlazinBobxx]

That's a woman with some grit! My mom turns 92 this year and she's downsizing from a house to an apartment to make life a bit easier. Mom's tough, but I can't imagine her maintaining a ranch and driving a backhoe!

[@charleswelch249]

Knowing you're doing it for free. And I'm proud of how you treated her.

[@GizmoKid]

KZbin delivered this video to my feed, and I'm glad it did. Interesting and informative. Love your customer service attitude. I would agree that the most impressive part of the whole presentation was the "Tada" at the end, a mark of true professionalism!!

[@MegaHightechredneck]

Teary eyes and a hug, I'd say you didn't charge her and the patrons covered this one

[@txhookey5608]

My guess is the bill was a piece of apple pie or a cup of coffee. I used to help out the older ranchers near my home. Fixing fences, removing downed trees, cutting some firewood, my price was always a couple hours of fishing their tank or getting to cart off a stack of firewood and a cup of coffee. Every rancher is quick to make coffee and it almost always comes with a story or two.

[@haroldphipps3457]

I'm guessing some cookies!!

[@rome0610]

Reminds me of a farmer I visited to repair a computer. After finishing my work, which took longer than expected, I tried to leave immediately as my schedule was tight. But not with this farmer! He simply explained: “Everyone who is at my house at noon gets lunch!” No further discussion. Best lunch break ever! Great conversations, great food and the conclusion that work does not depend on this particular hour, but life! So impressive that I remember this even after more than 25 years!

[@ronarmstrong8585]

Casey, your attention to safety not only to yourself but the customers property and buildings is what will keep you in this business a very long time. Very very admiral. Stay safe as you always do.

[@sherylhumberger5417]

Well...I was impressed with your knowledge. My Dad used to have a towtruck and a car hauler. He always carried blocks of wood with him to use. I enjoyed going on tows with him. You brought back old memories. Thank you.

[@dave_n8pu]

Sounds like you made that ladies day. 👍 You gave her a KZbin special, free.

[@kenc1800]

You are a “GOOD NEIGHBOR”, Casey LaDelle! Your YT narration is not only entertaining, but informative and educational. Good job on this content!

[@RamonaBowman378]

Its always amazing to see what one person can do by themselves with ingenuity and skill. Others have said it already, but I am sure you did this one for free, some people just deserve it, like this hard-working woman.

[@jeffschrade4779]

Deep respect -- I'm really impressed with the way you loaded that tractor! Well done!! And you're a great guy for being so nice to your customer!

[@eastcoastems]

I think the nice old lady discount should be "free". The patreon should take care of this tow. That's why we donate to it. God bless her for still going out every day to take care of the farm. Thank you for the work you do.

[@JThelen1031]

Cost was a hug for sure. What a wonderful woman.

[@naterussell6025]

fantastic customer. i love people like her. and you sir, have the patience of a saint to handle a piece of broken equipment. absolutely professional.

[@mikehigginbotham585]

Happy customer with an angel blessing you can't beat that

[@ShevieMine]

Sounds like she hates Casey LaDelle, too.

[@741662027]

Knowing you, the video title could have gone either way, because you make sure customers get what they deserve... one way or the other! Glad for the happy ending. This was simply brilliant work, with a deep knowledge of heavy equipment as well as physics.

[@loveisallthereis]

I think you did a good deed and actually paid her with a hug

[@philsmidwestclassiccars150]

Thanks for what your doing Casey

[@user-ft5jm3mh8b]

This shows an exceptional knowledge of intricate details of how the equipment is designed to operate. Bravo Casey. I applaud the senior discount for a 93 year old.😊

[@emilyrussell1852]

I think you did it for 1 hug which was payed in full before leaving 😊 so glad your able to do these things for people that really appreciate the work you do

[@birdnestfarms8131]

Great job Casey. Thanks for being a good example to us all.

[@pomonabill220]

I would love to see Grandma running that backhoe! A REAL inspiration! 💓💖

[@haroldnelson3734]

I would give every dollar/dime/penny I have to get a hug from my Grandmother, but she is long gone for many years now. I would think a hug from this woman would be pretty close. Worth millions. Not to mention tears...many millions more. That makes you a very rich man, Casey!

[@earlestes8649]

Mine has been gone for almost 46 years and I miss her smiling face

[@MikeAnderson-uj3oo]

My grandmother was a miserable old bag. I don't miss her at all. I do miss my mum however. And she was a grandmother several times over. Actually everyone called her granny.

[@maggiestewart5400]

You made me smile today...there is compassion in this world. Love watching your videos.Thank you!

[@garychaiken808]

Great job. Thank you 😊

[@trygvehaglund6519]

Great Job making that owner's day. Watching you do good things I'm going to say not only did you not charge for the conveyance, you offered to return it when it was done AND paid some portion of the repair as well. Thank you for taking us along Casey!

[@teriwilson5640]

My husband and I love your channel and your content. We love that your are honest and take no S$!t. We especially enjoy your algorithm monologues 🤣🤣🤣 Our guess is that you did this job for free because you are the kind of person the world needs more of!!

[@gerardjohnson2106]

Your wife found her life partner Casey. I hope your daughter finds her life partner Casey. She has the shopping list to know what to look for. Not many like this one out there. You make the world a brighter place. Thanks for sharing. 👍👍👏👏🇺🇲

[@autumn7ful]

Your personality is everything and you mad her so happy. Well done. ❤️❤️❤️🙏🏻🙏🏻

[@shawndyer8140]

Nice to watch a person who knows how to do a great job with safety in mind.

[@c.garison3770]

Casey, you are an angel. This video reminded me of the crazy loads I did as a rigger moving industrial equipment around Philly. And we were charitable a few times as well when we found out the situation with owners. God Bless!

[@grant4176]

She is a sweetheart! You did it for FREE!! You rock!! ThankQ coz she is a gem!

[@jimwapelhorst3328]

I really like your "attitude"! It all goes around! Bravo!

[@tmarsalek36]

You're a good man Casey. Respect sir

[@user-wu7sn7ml7v]

GOD bless the angels. That lady sounded so sweet.

[@JJUK-uz3zg]

Casey you charged 0.0$ and gave a big hug as change. Keep up the good work and great vids.

[@terrallputnam7979]

Casey, I really like how you talk your way through the problem. I thought I was the only one who did that. I am sure you hauled it free of charge. God bless you Casey.

[@longshooter457]

You are a professional with a great attitude and a giant heart. This world could use more guys like you. I am not good at guessing anything lol.

[@billfoley7464]

10 bucks and a cookie. Great guy.

[@michaelktm6061]

Never Wondering but always amazed.

[@johnrieger2461]

Enjoy watching people work when they love what they’re doing 👍👍

[@jamesthomas1967]

That was very kind of you

[@Thomas-bu1wk]

You Sir deserve a medal!

[@billtaylor177]

You gave her a freebie. Good man.

[@californiakayaker]

Wow, I'm 73 and her conversion ability is really good. She's amazing ! I'm thinking you went with $1

[@tbtenus1]

Two of the coolest people you'll ever meet.

[@CM-pw4jk]

Gratis for grandma. Well done.

[@garyfox33]

I'd say you gave her the Casey free special!

[@falcon8553]

You're awesome Casey! Thanks, I enjoyed the video

[@his.purpose]

I'm blessed every time I watch your videos! Be well and be blessed Casey! 🤓 🙏 🙌

[@rickymurphy9173]

Knowing you the job was free your a good person 🤗👍

[@jimgrantham1846]

you did that job for free and received a hug and a kiss ( priceless )

[@mudman98TJLocked]

Thank you ! No charge.

[@SamRalls-ti1be]

You are what America is all about.....good job and good heart.