Delivery goes WRONG and I made an enemy 😡

[@jonpowell9011]

I can't believe that the first words out of the driver weren't a fulsome apology and thanks for coming out.

[@jphillips260]

And a c-note for running him fuel.

[@curtcooper7377]

He didn't even thank Casey for the free fuel.

[@alexdarte2]

Just keep doing what you're doing, buddy. I don't blame you.I'd have been worse.

[@simonstewart2764]

You should get or have got a free delivery on your truck bed

[@omgitsoop]

​@@curtcooper7377 immediately set the tone by not being thankful OR apologetic

[@Prnlp7y]

When your job is to haul cargo, it’s not the cargos fault you don’t have fuel. It’s the drivers fault.

[@michaeltanyaburgess1778]

😅

[@RedneckCowboyFeller]

Not only that, but it's your job to research the area you'll be transiting and familiarize yourself ahead of time. Back in my trucking days, I always did my homework ahead, when beginning any trip. Especially if my trip would take me through an area I didn't already have experience with. I knew the frequency of rest stops, pullouts, truck stops, and other important resources and places to stop. I knew, in general, where most of them were. I knew what areas had long stretches where there was no where to safely stop, or no place to get fuel. I also usually had an idea of what the high and low end of fuel prices were in the area. This is really basic foundation shit. And, it's a helluva lot easier now than it was back then. You can easily research every bit of it and more on the web, and you can do it on a smartphone from pretty much anywhere. I mean, it's absolutely stupid simple and easier than eating ice cream. There's really, REALLY no excuse for not doing it. If you're that lazy, incompetent, and ignorant, you probably shouldn't be allowed to drive on public roads or operate any kind of remotely dangerous equipment.

[@ewkabel]

Yep that's like eating a pound of cheese... A real no shitter.

[@joenichols5253]

Its called trip planning as a hotshot driver u should know the route and plan fuel stops accordingly. If you do you do diligence you should never run out of fuel especially knowing that the next station could be tens if not hundreds of miles.

[@briankuykendall1716]

I thought you said that you got mad and said some foul language 😂. That wasn't even bad. Try holding a flashlight for my father.

[@JohnTitor-fw8jr]

Now that's funny!

[@johnme7049]

@@JohnTitor-fw8jr Also true.

[@rockie221]

no truer words were ever spoken

[@user-se5zz3yj9c]

America has gotten soft….when a Man like Casey has been influenced enough to think this interaction was a questionable HR interaction…..it’s not calling out…it’s LOOKING OUT….don’t loose those Testies America👊🇺🇸👊

[@johnnycashh7148]

Surviver 🔦👋 😢😅

[@michaelcollins5732]

my grandfather would always look at the gas gage first thing when he rode with me and then tell me "you know it runs just as good on the first half as it does on the second half" thanks for being you. you are a great person thanks again.

[@rayray4192]

I’m more impressed with each video I watch. Casey learned a valuable lesson. One possibility was to do what he did in the morning. Take care of your customers and then deal with the delivery.

[@garybonz]

Casey, your idea of the modular towtruck is BRILLIANT !

[@MrMAI90]

Thank you Casey for no matter the situation - good/bad/fun/rough - you share it here on your channel and always give your viewers your point of view. That's why I'm here😊.

[@randyhance4477]

Running out of fuel and breaking down are two different things entirely. First rule I was taught as a driver is never run out of fuel there is no excuse

[@awdeveau]

I ran out of fuel once when I was around 20 and fairly new to running out of state. I was on my way back home and was pretty tired so I pulled into the last rest area that was still about two hours away from home. Fuel gauge was reading around quarter of a tank but I parked on the side of lot as the parking slots were full. On the side it had just enough slant that the fuel had all run into one tank. Technically I still had fuel but apparently the pickup for the fuel was only in one of the tanks and it wasn't the tank that had the fuel. I'm not sure if it was an issue with that old truck or what the problem was. The tank on the side leaning towards the ditch looked almost half full while the other tank was empty. When I finally got to a fuel station the level in the tanks had evened out on level ground. Either way I've never parked like that since then unless I have at least half a tank.

[@SPD_driver]

I'll use the defective fuel guage excuse for the one time (2nd run 1st fuel tank of a rental) and a hooped cross feed between twin tanks on my regular truck just fresh back out of service..... both times I visually had lots.... sigh. The rental was a single tank, bone empty, guage still reading 1/3.... 2nd time, the draw tank was dry, pony tank had just under a 1/4, but it wasn't equalizing and I pooched on a hill, crossfeed at the wrong end.

[@legionofanon]

I have "ran out of fuel" with a quarter tank in a semi while rolling down the road. I hit the construction zone bump and best we could figure it jostled the fuel enough to suck air into the entire system, 3 miles from the truck stop i was heading to. I had enough fuel, just the fuel filter on the motor was full of air. The worst 3 hours priming the pump ive ever had

[@tobiasmetzger1195]

If your fuel gauge is broken, still showing a quarter and you run out of fuel for that reason, does it count as a breakdown?

[@davidwoodham1307]

Hi there mate they send dickheads who don't understand you when trying to your job and get your trailer mate and your right you got to go off mate

[@judeblouin5679]

I’m glad for your introduction which gave us a forecasting of events. You were completely justified with your frustration and anger. This driver didn’t really care about you or the situation. I’m sorry you lost that extra tow but you got your delivery and thanks for giving reality check on your daily life. Bless you brother

[@sterlingodeaghaidh5086]

I can tell this isn't reality TV because there isn't dramatic music in the background and camera angles changing every 5 minuets. Nice work keeping it honest.

[@richardbroyles91]

You are a very straight forward, No Nonsense type of person, the type of person I wouldn't mind having as a Boss. Keep being yourself and keep doing great things 👍

[@jin1063]

Before I retired, I had an NCCCO Crane Operator and Signalman license for a 18 ton boom truck. You were really, really nice. I would have given hell and gave him explicit directions how to get there!

[@CaseyLaDelle]

Most people don’t realize how easily a move like that can put the truck on its side.

[@Mohawk21-oi1nit]

@@jin1063 CASEY DID!! ONCE HE GOT WHAT HE PAID FOR( STUPIDITY, LOSS OF 30$ WORTH OF DIESEL, A TRAILER WITHOUT WHEELS, A CRACKHEAD DRIVER, LOST JOBS.... AND A HEARTY GTFOMPPRT, NOW!!!

[@larsharris]

@@CaseyLaDelle then how many months with no truck, Zack lift, ability to pull new painted drive on trailer, flatbed? While his limited insurance says $14k max payout.

[@CaseyLaDelle]

@@larsharris yeah if he can’t even afford fuel I highly doubt he has enough insurance to cover my truck

[@ShadowDragon246]

​@@CaseyLaDelle is there not a minimum insurance you have to have? in my province in canada, thr provincial government says all insurance policies must have a minimum of $200,000.00 3rd party public liability. however it is recommended to have 500k-1mill minimum. 500k is not much more than the minimum 200k. my atv has full coverage and $1,000,000.00 3rd party liability, along with my personal vehicle

[@stevecampbell6454]

He deserved to be charged for your rescue trip to carry fuel to him and then loudly lectured about how you lost money and possibly a customer bailing him out of his own stupidity. You really are a nice guy and he got treated way better than he deserved. Hopefully your customer will see this and give you slack for his mistake.

[@OldJeepGarage]

I agree!

[@WalkingTheCats]

Totally concur. Deduct it from his delivery fee.

[@stuinNorway]

Absolutely, invoice the broker for the recovery, as it was THEM you had a contract with, they can then invoice the driver plus a % on top for thair admin

[@danagovang2520]

Everybody fu*ks up now and then, so it's no big deal. The true judge of someone is how they recover from fu*cking up. That delivery driver should have apologized profusely for running out if fuel and needing you to save his butt.

[@GarryKunis]

Concur

[@BRExteriorPro]

Exactly guy was entitled. Dosnt even say thank you for the fuel..

[@MrCoolJaybo1]

Maybe he did but It did not make the Video Cut.

[@ewkabel]

He probably had Tide pod poisoning. Typical Tide pod eating entitled millennial. I only see this because I have two brothers that are millennials and they're a couple of assholes. Edited because my phone's acting like a liberal.

[@cognitivedissonancecamp6326]

Casey forgot you need to treat hotshots like small toddlers who were given bank loans for their truck, but never given a competency test.

[@Dr.Bigglesworth]

I didn't hear him say thank you for driving all that way and giving him gas AND pouring it in his tank (he never said "here, I'll get that"). I also didn't hear him offer to pay for the gas. And no apology for him fing up running out of fuel and messing up your day's timing...which costs you time and money. He bid on and agreed to the job, and knew what the trailer was so he has no right at all to complain at all about anything to you.

[@CaseyLaDelle]

So apparently the broker heard a different version of this story where the driver says that I was the problem. What do you think??

[@cory-6439]

Video evidence is a bitch for people who like to blame others for their problems, haha

[@daveisnothere]

Give him a I Hate Casey LaDelle tshirt....

[@ecossearthur]

Not at all... He was not fit for service! 😉

[@XA-JJKILLERs]

Send him the tow bill

[@Eric-gi9kg]

Video proof that the hotshot driver was 100% at fault for delaying delivery. AND.. screwing your customers

[@brianrydzeski6108]

Glad you have your attitude. Safety is job 1. Running out of fuel tells me everything i need to know about the guy. Keep being YOU.

[@Homested_Happenings]

@@brianrydzeski6108 years ago, I had an F250 with dual tanks and ran out of gas two times. I was embarrassed and ashamed. 😔

[@hithere7382]

@@Homested_Happenings If you maintain your car well and never run below a third or so of a tank your fuel pump will live longer and this won't happen.

[@Homested_Happenings]

@@hithere7382 LOL My issue wasn't a bad fuel pump. My issue was lack of foresight to put fuel in the tank(s).

[@hithere7382]

@@Homested_Happenings People like you burn fuel pumps out all the time if they do it consistently.

[@hithere7382]

@@Homested_Happenings People like that replace fuel pumps at a much higher rate than most others.

[@matthewgoodchild6763]

13 mins in,the guy didnt even say thankyou for you saving his ass or the 5 gallons of fuel! Wow.

[@timhamrick9498]

Very true or even offer to pay for the fuel, but a thank you would of gone a long way

[@crazydutchbloke]

​ @timhamrick9498 Could have bin cut out of the video.

[@brandonbld17]

Sad part is that 5 gallons of fuel is only going to get him 25 me that might barely be to Casey's house and if he's lucky to the gas station if there's one by

[@brandonbld17]

Sad part is that 5 gallons of fuel is only going to get him 25 me that might barely be to Casey's house and if he's lucky to the gas station if there's one by

[@brandonbld17]

Sad part is that 5 gallons of fuel is only going to get him 25 me that might barely be to Casey's house and if he's lucky to the gas station if there's one by

[@IJS433]

Also! Casey I was litterally thinking yesterday that you need a flatbed attatchment like the zacklift so you dont have to switch to the rollback! I actually didnt know wether they made those or not. But here we are. Awesome!😊

[@bruceb1771]

I'm 79 and retired (at 75). One of the jobs I had in my career was maintenance supervisor at a beneficiation plant (lots of piping, big pumps, big motors, etc.). I had 4 cranes under my supervision, all with certified operators; a 7T carryall (flat surfaced front and rear), an 18T (that could roll with a 12T load), a 65T truck crane (licensed for highway travel), and a 100T all terrain. It was a very large plant. We offloaded incoming shipments from time to time because the warehouse overhead crane was only rated at 20T, and had a limited area. In every lift, large or small or uncommon (too big for the warehouse), the responsibility for everyone involved was discussed before every lift. That driver would have been told by me or the crane operator, "Don't move until you're told to move." You expected the driver to know that already, but you didn't tell him explicitly. The drivers with whom we dealt were experienced pros, we expected them to know, but we still told them explicitly, "Don't move until you're told to move."

[@CaseyLaDelle]

He was told…

[@charlesb4267]

@@CaseyLaDelle And here I thought he was just an idiot .... well that added info just turned him into a complete idiot ( and a dangerous idiot at that )

[@KuKoKaNuKo]

Watching this video... would NEVER think Casey had an attitude. In fact the only thing I thought was, Casey's WAY too patient and nice. My greatest flaw in life is keeping my mouth shut all the time, I hate it. Him pulling away while you were lifting is BEYOND insane and you would've had every right to rip him a new one.

[@jlabillois]

Another opportunity to sell some I Hate Casey LaDelle merch.

[@CaseyLaDelle]

Like he could afford it…

[@jlabillois]

@@CaseyLaDelleyou already gave him 5 gallons of diesel, why not give him a IHCLD hat as a parting gift!

[@ladyfritz8r]

The shirts need an extra sentence: "And I really mean it!"

[@OwensGarage]

@@CaseyLaDellehe should be able to afford it with all the money why he’s “saving” on fuel…🙄

[@TimTurner115]

You the problem... He ran out of fuel. Didn't call you or the broker. When he did . He broke down. Hour round trip plus fuel for you. He couldn't follow instructions. No paper work. I would have been more than pissed off. You have the right to call out bad service sir. Thank you for being human.

[@bexxy629]

You did the right thing, you can't fix stupid, It's better to get them away from you so they don't cause any more issues. Running out of fuel because they are too stupid to realise there running out and may need to even put in a few gallons to get them to the job and to a cheaper station, then not following clear instructions on where to park and finally the cherry on top not following the crane operators instructions. You were a lot nicer than other people, they would have taken that trailer and left his arse at the side of the road to fix his own fuckup.

[@AWRay1300]

Exactly what this person said. You did exactly what was needed, including dismissing the idiot (multiple problems with said idiot).

[@arthurr8670]

I don't understand running out of fuel anymore when your gas gauge works. You can search the location of almost all gas stations, which fuel they have, and their current price.

[@andrewtaylor7075]

I managed to drive almost 8 million miles never once ran out of fuel

[@stevenrodda6449]

Hello Casey, you handled yourself quite well with an obviously uneducated/inexperienced hotshot driver. I hope he takes to heart some of the lessons that he should have learned on his transport job. Keep up the great content!

[@truSN8P]

KZbin is rainbows and sunshine... you having the courage showing your real life with all facets is beautiful! Whenever I now see Casey "The Nice Guy" LaDelle I can even more appreciate you and the insights to your life! Love you man!

[@ihchevy]

Dude you are extra nice to him I don't think I could have held back. You were definitely the better man

[@Eric-gi9kg]

ABSOLUTELY 1,000% hotshot drivers fault !!! No question about it The dude should have filled all tanks to capacity BEFORE heading out. No Excuse for running out of fuel... N O N E

[@keithjackson1180]

Especially when everyone has a GPS and a cell phone to figure out where fuel stations are ahead of time.

[@EricVanDorn]

He probably did start out with full tanks, but diesel prices in the Midwest are cheaper than the West Coast.

[@wantu2much]

@@EricVanDorn price be dammed, if your doing the load it should pay for the fuel. If you can't afford the fuel, you have no business running a business

[@ConSeann3ry]

Charge enough for the job too so you can fill up wherever! I briefly looked into hot shotting as a way to supplement long drives, see if there is a load I can take somewhere. Or if there was money in it do a little bit of that. They put out the bids for the drive at bare bottom prices. Then when no one takes that job because they would lose money they increase it a little and wait...a little and wait. That's why your shipment came in 3 weeks late. Until finally some guy desperate enough to make the payment on his new truck takes it. Lots of guys like that that don't make enough to keep their business afloat and have to quit the industry. Meanwhile they screw up everything else for guys who actually know how to balance their business expenses.

[@ctibpo991]

I'd put most of the blame on the broker. Especially if they ever use this clown again.

[@Homested_Happenings]

Thanks for the lesson. I was thinking that he should back up when you had it lifted. I would have done the same 😮. Perhaps the only redemption is that I’m a baker not a delivery driver.

[@groberjager4746]

the crane operator ALWAYS is the boss, you were correct in chastising him. I have had similar issues working on planes and having issues with the hoist, crane or lift operator when trying to hang an engine but I never lost my temper, nor felt I had to say bad words to get my point across. It was a learning experience for them and I was the crew chief. Had a very inexperienced crew but not my choice. Your situation was with a driver that should have been trained as such but having an attitude and being beligerant was a recipe for disaster. Oh, he listened to what you told him but I feel he was to upset at being told what to do that he chose not to do it. I'm glad you told him to get off your property they way you did. A totally unprofessional person he was. Treating a customer the way he did you was not cool nor should it go unpunished. You really handled it well Casey and I think showed some restraint. Well done!!! I'm so happy that chains were not hung up etc. and that your wrecker and trailer were not damaged. Love you video's!!

[@jcook8062]

I truly don’t blame you for being upset. I was a flat bedder for 6 out of my 14 years of driving and some people just don’t get it.

[@cew995]

My boss ran out of gas 4 miles from the shop. He was coming from over 200 miles away . He was in his company car and had a company credit card. He said he was just trying to see if he could make it. He had his wife with him. She had throughly chewed his butt before I got there. I just laughed as I put gas in. I never told anyone ‘cause I didn’t want anybody to think my boss was a dummy. He actually did have a lot of common sense but not so much that day.

[@Doubie.]

I’ve done that with a gas can in the vehicle if your going to do something like that at least have a backup the first time

[@haroldnelson3734]

Sounds like a Seinfeld episode featuring Kramer and Newman.

[@davep4610]

Back in the 1980's I was driving a large U-Haul moving a relative cross country. I ran out of gas less than 10 miles from my destination one day. Turned out that I was very accurate in estimating the MPG for that truck, but it only held about 25 gallons when the U-Haul specs said it held 30 gallons.

[@scottulrich2725]

Never underestimate a hotshot driver's ability to F things up.

[@rirebel6029]

Or joe biden !!!!

[@GrumpyForester]

@@rirebel6029 I come here to get away from politics. Thanks for messing my away time up, Jerk.

[@jessemavis7177]

​@GrumpyForester they live rent free in their heads.

[@Chris-lp3dm]

@@rirebel6029 You kiss your mother with that mouth do ya?

[@nomad-pq4yw8iy7v]

The fact that he's a hotshot has nothing to do with it. The driver screwed up. I hope the driver learns from this the hard part is maybe he's just trying to make a living but maybe not. I'm not going to assume either way.

[@alvinames5041]

Yea Casey, WOW! He's Lucky You're A Really Nice Guy!! Most People in Your Profession Would of Totally FREAKED OUT on Him Especially For Running Out Of FUEL!! He's Definitely Not A Professional Truck Driver!! That's Frickin Embarrassing Running Out Of Fuel!! Hopefully You Won't Have to Deal With That Broker Again!! He Made Me Nervous Just Watchin Your Video! 👋Yea Casey I'm Over 40 Years Diesel TRUCK Operator!!Snoman From WA State Here!!@☃️⛄️👍😉

[@DavidDavis-l4y]

Casey I would have had more to say to the giy, You were right and in great control. Thanks and GOD BLESS YOU and YOURS.

[@dwymans]

I would have been so embarrassed running out of fuel as a professional driver. You saved his bacon. His attitude affected your attitude and ruined the experience for everyone. Missed opportunity.

[@Nobody_important_at_all]

Best piece of advice i can give you Casey is the advice my wife gave me. You've got to stop expecting people to think and operate at the same level as you. Once I did that, stress levels went way down. I stopped having the same expectation of professionalism in people that I had of myself. Multi hour edit later after seeing replies. It also helped me to anticipate and get ahead of other peoples stupidity.

[@larsharris]

Yep to expect a random driver to back up close to Zack lift, without hitting it after earlier.. I get trailer driver set. “You unstrap on other side when I line up to lift. Nce I am positioned you can unstrap this side while I hook up.” If they are operating equipment. “Hands OFF controls” make them understand until I step clear you don’t touch a control.

[@douggregoryHOTMotorsports]

true story right there.

[@paulos9153]

This is the best comment on this video I have read so far.

[@JayMaverick]

Kind internet stranger, this comment made hit me hard. Great advice, I'll try to remember it.

[@Michele-z4k]

Best advice ever on the internet.

[@marcapod4277]

I had an old boss who would have told that guy. "Sounds like a YOU problem, NOT a ME problem!" When he was,"broke down. " 🤭

[@rienvanhoesel]

You did the right thing and said nothing wrong, I fully support you in this. Btw nice new rings.

[@curtisdterhunejr7037]

You're a very nice person. I was a flat bedder for 10+ years. I'm a retired driver now. Over two million miles easy. That hot shot was a bad joke. Did NOT Trip Plan anything. Bidden would have known to plan for extra time and fuel, for what he was loaded with and where it had to go. A Swift driver would have had that much for thought. ..... What was he going to say IF he would have gotten pulled over.??? So many things wrong with what and how he did things. The moving before he checks to make sure he was cleared is just what you hit on. I've only been late for one load. EVER. That was because I did break down. I always planned for 20 gal more than I expected, from one fuel stop to the next. Old school. Perfect MVR. 22 years driving. I say again, your a nice person. The minute I found out that he ran out of fuel is the last time I would have been a little nice. That was All on the driver. The broker would have been TOLD that I will get back to him WHEN I was available to be able to be home to make the pick. Because he was on MY time now. The best he could hope for is tomorrow at one ( 1:00 PM). Believe me when I say, he would have changed you, if you had been late. (And that's a hundred dollars an hour. He would have gotten it to.) Brokers are dirty people. True story, they would want me to download some app and give up my phone number. I always asked why? And they would say I have to. I'd say then find someone else because that is not part of any deal I made. I had one broker call me six times in one hour. All because I was four hours early. And I was sitting at the job site./ Side of the road. You're a very nice guy.

[@dbarnett2896]

you have the right to be pissed

[@phillip1115]

Why aren't you billing him for mileage and fuel?

[@ShineRunnersGarage]

I definitely would send the broker a bill Roadside fuel should be about $1.50-$3.00 more per gallon than the price paid plus your normal hook fee even though you didn't hook up

[@dpowerz518]

LOL PROBABLY WOULDNT GET PAID GUY COULDNT EVEN BUY FUEL LET ALONE PAY SOMEONE

[@DIRTVENTURE]

@@ShineRunnersGaragedoubt they’d pay it

[@ShineRunnersGarage]

@@DIRTVENTURE there's ways to enforce it but that takes time and being a single man crew Casey doesn't have the tine

[@DIRTVENTURE]

@@ShineRunnersGarage very true. I know the feeling. I chased land star for over 2 years for tires they wrecked. The main office wouldn’t help

[@mahbriggs]

Quite a few years ago, my brother came across a semi-truck who had run out of diesel! The driver was hopping mad at the truck owner who had swore the truck was fully fueled up, and found out the second saddle tank was empty! My brother bought him twenty dollars of fuel and the driver paid for it by giving him about 100 dollars worth of heavy tie down chains the belonged to the trucks owner!

[@johumm455]

and said thankyou ?

[@mahbriggs]

@johumm455 Yes! The Truck driver did!

[@hithere7382]

You're a lot more polite than the usual truckers that deliver to my house or to duck and deer camp. They know better than to clog routes but we have nice wide turns for them to turn around in and not get high blood pressure from trying to get the lowboys in and out. They bring paperwork too but we do it all online usually and the paperwork is just in case of disasters that screw with computers.

[@smeltikozuyesmelti]

Forget that clown. I've always hated working for people that were a little relaxed when it comes to safety standards. They exist for a reason. Good for you for putting him in his place for it. You had every right. The nerve of that guy. 1) He runs out of gas while operating a transport business (with an additional 30 gal tank) because he's a cheapskate and irresponsible. 2) The wear and tear (not to mention fuel) used when he lied about breaking down (and all you needed was a pickup to haul a few gallons of diesel... 3) He blames you for his problems and poor choices. 4) He doesn't follow simple directions. 5) He didn't double check his work and could have easily caused damage (thankfully you caught his mistakes) 6) He doesn't have any paperwork for the job??? (I still can't wrap my head around that) HOW??! I got this stuff. Oh look, here's a dude. I'll just leave it with him. I'm sure it's fine. Nahhh, he doesn't need to sign for anything. 7) He doesn't follow simple safety protocol. That dude is straight up dangerous to others and cargo. I'd never do business with him either. He reminds me of a situation. A buddy of mine owns a transport company. I was at his house when he was notified that his driver had intentionally left a tiny part of the order (2 pipes) at the pickup location 250 miles away. They weren't just there, he left them laid out in a mess. The lot's manager was cool about it, but not thrilled. Everything had been calculated in advance so that it would all fit. The driver didn't follow directions and loaded them wrong. When he noticed that the remaining two pipes didn't fit, he figured, "Oh well, I'll just get them later" and took off. I don't remember why he couldn't just turn around, but due to the incompetence of the driver, the situation was no longer a simple fix. My buddy was left with no choice but to put everything down, hop in his truck and haul a massive empty trailer to make the unnecessary additional 500 mile trip that night. All for two stupid pipes. Twice the expense for a simple job. Needless to say, when he put down the phone, he said that the driver was fired but didn't know it yet.

[@bobbolieu9013]

Your stance in this situation is correct and founded on proper loading and unloading. That guy was most definitely a fly by night mess.

[@ewkabel]

More like a stupid little twerp that not even Western Express would hire

[@UncleChester]

I got anxious while watching this. I have been in this situation. A half hour there only working yourself up to find out that is just someone unwilling to take responsibility for their own stupidity and not realizing how stupid they are. Then a half hour back to ruminate on that anger. Then the silent goal to have it hooked up before he was done so you can passive-aggressively wait in a subconscious attempt to be challenged. Then explode when properly cleared and assert my dominance to avoid anymore interaction. I have done this dozens of times. Never feels good. I commend you for posting.

[@johnderbabian6198]

Incompetence gets people hurt - well done Casey

[@sled9263]

Seething with sarcasm! I love it! You honestly stayed pretty calm. Well done sir!

[@craighunter9283]

I agree on the not moving part. I deliver steel daily and if I need to move truck during the offload I will NOT move until I get an agreed upon signal from person/persons unloading and I acknowledge with a city horn myself before moving.

[@treadlightly6427]

That driver has no business hauling anything other than groceries for Uber!!! The fact that he seemed like nothing he did was wrong is what got me riled up and him pulling that gooseneck out without your permission is 100% unacceptable! Good on you for making your frustration known and telling him to kick rocks, go fix your chains down on the main road! 👌

[@mikebelcher5111]

I know it's not funny but when Casey said now he's in the trees I lost it.😅😂😢

[@shanegaming2446]

😂😂😂😂😂😂😂😂😂

[@alearn3312]

When he walked under you as you were rigging, I knew that guy doesn't think very far ahead. I never even saw him look up or ask to move under you! He is an unsafe individual. You, as a professional, don't like working around unsafe people. Wise man you are.

[@KellenS128]

Any keyboard warriors that can still say Casey was out of line after watching the video, just has never done any kind of rigging or loading/unloading. Setting aside how un-professional the guy was by running out of fuel, taking over an hour to simply call & notify you. Casey was completely in the right for “yelling” at the guy when he started to pull away before getting any kind of signal to do so. The tiny glimpse into how he operates made me nervous for anyone on the road when that guy is pulling a full load down the highway.

[@xxinsanitybomer4620]

He's yo nice guy

[@jer4whlr0210]

I don't watch your channel solely for the good-feels. You record life as a heavy wrecker operator and off-road recovery. Life happens and you capture it for us. Good, bad, indifferent, there it is. You handled this one a whole lot better than I would have. As I was watching you get rhe chains, I thought to myself "that driver is not going to have paperwork" sure enough.....technically that bed never got delivered, right? Wonder if those logs ever got delivered or that purchaser had to take him gas too.

[@juliushalmos3531]

According to your editing, sounds like you kept your cool. I totally agree with you. Running out of fuel, there is no excusefor it. Flat bedding 101 when you are with anybody else, you always verify before you move your vehicle!

[@kencotton4645]

I can’t believe a responsible trucker would let both fuel tanks run out and he did not bother stopping for at least a small amount of fuel as a backup.

[@glennjukes5581]

"Stupid is as stupid does'!

[@JohnTitor-fw8jr]

The crane operator is the #1 authority whenever suspended loads are involved. Anyone in any construction industry knows that. Nothing happens without 3 way communication with them.

[@ocean_hummer]

Senior solo female here who has never been in the construction industry, and I KNOW THAT! 😊

[@irondragon1369]

I live in Hurricane. [you know where that is] I'm a 72 year old disabled Vet. I'd love to meet you!. My answer is, I have run out of ffuks to give. Good vid man, keep on keepin on!

[@charlesb4267]

Do you happen to know the other Casey who lives in your area ?

[@rushlynn1347]

Not commenting on this video, but I am watching your video of You and Grumpy recovering a white van. Grumpy took the camera and was a natural with it. We loved hearing his commentary and narration. We are glad that yall have made such good friends and we get to enjoy him some also. Thank you for the "clean" videos. We have ditched satellite and cable and just follow everyday people's videos. You are more entertaining than the dumb,sleazy stuff on "TV".

[@joshdudley3078]

Running equipment over 25yrs. I feel your frustration. It's like loading out the same 6 trucks all day never fails 1 of them totally forgot what we were doing all day.

[@jeffreyhamilton920]

I don’t know how you stayed so calm I would definitely not have been that calm he would have gotten a ear full at the least

[@Streamer687]

Retired trucker here(25+ years, never ran out of fuel, ever, DIDN't LIKE some prices i had to pay, but NEVER ran out of fuel! ) ... Next time you get a load like this with an upset driver, no matter where the drop point is, tell the drive to "Drop the load right there" as he's fired, and pay the guy off for the services rendered... Hire another Truck to complete the load if its not possible to pull it yourself. I speak on this from expierence. Complainers are NOT the type of people you want representing your company(YEP, pulling your equipment is representative of your company). Complaining contractors/employee's need to be dealt with on the spot as not wanting to work for you.

[@brandonbld17]

That is not how that works. It is not your decision as a customer waiting on a load whether or not you fire the guy deliverin your load that is the broker's job the broker decides who delivers your load however if you hire a company directly then you can fire the driver However you still have to pay them for bringing it as far as they did otherwise they do not have to allow you to get your freight unless they are paid. I have a lot of things direct a customer and if they decide to fire me they still have to pay me before I drop their load at the location at the location they decided they didn't want my services anymore otherwise I keep their car and there's nothing they can do about it until they pay for services

[@sijan1172]

Casey the idea with the bed is awsome, your basicaly using your truck like a hooklift/roll-off truck with the different attachments but ist on steroids and more versatile.

[@stewardslandscape]

I dont know rigging etiquette, so I might have done something similar to that guy. But I understand your frustration, because I am a pro at my job and have no respect for guys who work in my industry and don't do it right.

[@gamerwarrior0312]

As both a business owner and someone who has made mistakes on a job, I would say you are 1000% justified, I'm still pretty young but I've always had a good head on my shoulders, and for all we know this driver wasn't the owner which means some blame can be set aside for whomever hired him, however there should have been a huge apology and at definitely a thank you in order, even if it was him giving you $20 for the gas and $30 for your expenses, that would've still been frustrating for you however the sting would be a lot lighter knowing they admitted a mistake was made that affected your day. You did good for sure handling this and while I don't know the conversation at the gate, I can assume that in the heat of the frustration you may not have clarified any directions for unloading practices and as someone who personally hasn't dealt with unloading anything via a crane, and would check first for further instruction from the person doing the operating, I can see where he may have glanced at the shipment being raised, confirmed in the mirrors and then figured it was best to get out of your way. Still very justified to yell at them to stop and educate them but that is potentially the only moment where you may have been a bit over the edge with aggression... which a solid 99% of people would be. Sometimes its hard to take a step back until the situation is fully over which is what you did by venting and eventually getting ice cream, which I'm sure your next customer will appreciate.

[@georgiapatriot4575]

3:20 - I've watched enough of Casey's videos to know that he is super reasonable and will go out of his way to help people, be kind, and do the right thing, so I already know who was right and who was wrong. And yes, that 6x6 sounds awesome.

[@timothydarrow9474]

From what you showed us I would say that you were remarkably calm. If only people had common sense and the ability to follow instructions. Well done Casey!

[@kerrymangum4166]

Unfortunately Common Sense is no longer Common. A few years ago when I was looking for a job. One company put in the discription for the possition - "The abiliy to have and use Common Sense." I liked the fact that they had included that for the position, then I was concerned that they had to put that in the discription for a lead Maintenance possition. How bad had it become?

[@JohnSmith-lw2bm]

I am amazed you stayed as in control as you did. 😂

[@michaelpaugh3074]

You held your temper better then I would when he started to move his vehicle I believe you was very nice about the whole issue You do the best job with what you have

[@oldwood9454]

As a contractor I have learned to choose my battles , he drew the short straw and did nothing to calm the situation . You did good not blowing up before getting the load lifted . I can't believe he didn't tap the horn or anything before moving to get the all clear .

[@Paulscnccreations]

What a fantastic idea. Being able to use one truck for multiple uses is a game changer and a money saver. You only have to worry about keeping one truck on the road.

[@larsharris]

The truck cost, fuel, maintenance… is CHEAP. It’s the insurance cost that’s crazy. I bet if it was not insurance costs. He would buy another semi tractor for flatbed, drive on trailer. Just use Zack semi for lift, maybe new backhoe unit.

[@robertcurrey1929]

I’ve got a diesel sprinter van and drive the alcan frequently (often in winter). Thankfully diesel is common at stations, but I just suck up price when it’s 1/2 tank (never rely on distance remaining). Being out of fuel, out of cell range, in 20 below can be extremely dangerous.

[@--_DJ_--]

My wife did the same thing as him coming back from seeing her family way up north. Drove past at least a half a dozen gas stations with the low fuel light on. Called me to rescue her, which I was willing to do, but I was working 2.5 hours away on a job I couldn't leave. She didn't want to call a tow truck to bring gas so she sat on the side of the highway for 4 or 5 hours till I got there. She was still 80kms from the house, I'll never understand that one. There wasn't a hope in hell of making it, but she gave it a go anyway.

[@Complete.cyclepath]

Man I'd do a lot for love but that would make me do some calculations 😂

[@--_DJ_--]

@@Complete.cyclepath You make a good point. Making poor decisions is one of the few things we have in common.

[@mmafreaks4871]

100% correct on not moving till told to. so many people don't understand the basics. on a construction site he would get yelled at harder than you did...

[@blly8325]

No more words needed to be spoken after you said “I just need to go this way”……. That driver was sharp as a marble 🤦🏻‍♂️🤦🏻‍♂️

[@MaggieandMissyPugs]

Casey, my wife and I were in the Auto transport business for almost 40 years. We were the brokers and some of the shit that truckers TRIED to pull on us would make you want to hurt drivers really bad. We also had 20 drivers that would drive cars to destimation mostly on the east coast . That was another bucket of worms. We are now retired in Upstate NY and love watching your trials and tribulations. Keep your head up my friend

[@terryburke45]

We all have bad days. I hope you both have better ones...

[@michigunder1522]

No excuse for running out of fuel with that transfer tank onboard. No matter how high the cost of the fuel is that you come across it's always cheaper than running out.

[@davepoxson8337]

I come to youtube for the real deal, the good , the bad, and the ugly. Also the generous rescues that put joy in a bad turn of events. I have seen some very good ones.

[@garymoon2829]

The "good ones" include that 90 year old woman with the front end loader she needed moved into town for a repair. So charming was she that Casey made that a freebie! Both of them were winners, and the same for youtube fans.

[@michaelk7111]

Just because you have a truck that can pull a trailer, doesn’t mean you’re a professional trucker!!

[@tonybarraza]

Go get 'em Casey! Don't change a thing! We only tune in for the REAL Casey LaDelle! Up, down, or sideways! Always tuned in buddy!

[@njlooksee]

The guy wasn’t a jerk, just trying to make a living. Having said that, he wasn’t smart, cost Casey money, time, and a customer. Also moving his truck was just insane. What was he thinking.

[@monsaka7827]

Hotshot driver was possibly inexperienced. The fuel situation was just stupid though. That's a rookie mistake.

[@pcspecialistpdx]

He was a jerk. He never said sorry, thank you, or anything a not a jerk would say.

[@tomvanginkel783]

I feel your frustration, you raise the bar so high for yourself that its hard to believe that other people cant reach your standard. Anyhoe keep it up, a lot of people like your video's from all over the planet.

[@kevinstone3454]

Real life emotions good or bad is much better than fake scripted stuff and that's one of the things I like and respect about you you keep it real and truthful and that's how it should be thanks for sharing your life with us I love your videos.

[@paulthiessen6444]

Here is my take Drivers lie Dispatchers lie Brokers lie. The less people you deal with, the more likely you will get what you need on time.

[@oldman6825]

And customer s lie

[@paulthiessen6444]

@@oldman6825 I load several trucks per day. Have been for 25 years. I can count on 1 hand the number of times I have not had the promised product ready for the truck when it pulled onto the yard (usually because of some equipment malfunction) I late trucks almost every day (and when I say late, it’s sometimes days) I run a tight ship. With GPS tracking on trucks these days, there is no excuse for not making appointments on a regular basis.

[@ladyfritz8r]

I expected it to be a lot worse from title and your intro. But once I realized he didn't know how to back up his own truck I might have decided to treat him like a special ed fourth grader just to preserve my own equipment/safety and coached him through the rest. You had more faith than I would have.

[@BrokefishN]

I was worried he was going to hit the @Zacklift before he was parked!!

[@paulos9153]

To be honest, it didn't surprise me that he had problems backing up. Casey has shown himself to do VERY well backing up, and I wouldn't expect that guy to be any near as good at it as Casey. Especially where his truck was. I also was concerned about him backing into the Zacklift.

[@garymoon2829]

I was thinking along the same lines. While the driver was flailing, ...I"m thinking Casey could have just let the driver park, then back the Zacklift up to the load. Hindsight is 20/20.

[@jay7322601]

The fuse dealing with stupid gets shorter with Age...

[@aliceevans3377]

I agree totally!😂

[@randomizertotal5113]

Got that right

[@jdl21972]

Always wanted to do that with my semi. Great idea. My wheelbase is to short though Broker likely charged you twice what he paid the hotshot.

[@kelvingaspero1822]

You are totally justified in what you said about that DH, Work safety first when lifting is in process the crane operator is always the main control of the job. Casey you were very tolerant compered to how I was in my last job before I retired. Well done.

[@johncook8545]

Turn grumpy lose on them. lol

[@m1cxf]

There is possibly an obvious reason why that person works through a broker. As a former professional driver, running out of fuel, except in a case of mechanical failure is inexcusable. you know how far you have to travel, you know hoow greedy or otherwise your truck is. You would also know about fuel availability, espically when you have previously lived in the area you are going to travel in. If ever there is a "next time" similar to this you have a less frustrating solution. Hook up your ex army trailer to the wrecker, go out to wherever the delivery driver is stuck, collect your goods and leave them at the side of the road. As far as the tale told to the broker goes, video evidence speaks volumes.

[@eegarim]

Your frustrated mood matched mine completely after trying to pay my phone bill-for 45 minutes. So, I thought you handled the situation perfectly!

[@Ronaldkenyon-o2w]

As a flatbed driver he should have called before the appt time to say he ran out of fuel. That and it is not hard to figure out where you need to be after being told. Good job on your part for being safe and not going off on his stupidity.

[@cacr2728]

The delivery driver was an idiot. You’re 100% right

[@colecollins3530]

If he is not smart enough to keep his truck fueled up that's not your fault. You have every right to be pissed. It hard to keep your cool in situations like this.

[@XA-JJKILLERs]

Lol that dude was like what did i do wrong clueless dudes going to hurt someone

[@mattmaxon7783]

Yeah, he started off on the wrong foot and it went down hill from there. I understand the safety aspect of your frustration. I have written off and refused to work with some people because I didn't want to be around when they or someone else got hurt

[@davebarrow4460]

Man i absolutely love your common sense and rational mind. Not many like us.

[@skipperwayne]

Hey Casey, sometimes you're the windshield, sometimes you're the bug. I totally agree with you! I feel your frustration!

[@020Dutchy]

He was surprised his truck used so much fuel… look at the size of that trailer and the headboard and ramps on that bed of yours, even I could have guessed😂