THIS MINI COOPER S JUST KEEPS BREAKING - WARRANTY NIGHTMARE

[@jonathanpork-sausage617]

This level of customer service at this end of the market is exceptional.

[@graemew7001]

You don't need to change any of your business practices, I've watched you since the start of channel (and subscribed lol) and I've said to mates and colleagues at work, if I were closer to Crewe I'd definitely be buying my next budget motor from you. You go above and beyond for people.......even if they sometimes do get on your tits!!

[@davidsparkes4377]

The best channel on used cars on KZbin, never get bored of watching.. 😁🚙

[@nigelbryant5932]

Fantastic customer service Lee. Steer clear of these cars. At least the customer is getting a fully sorted car

[@davercs]

Got to say the way you deal with Warranty issues is spot on there isn't a car in the world that won't have issues it's the roll of the dice for car dealers if it's going to be within the warranty period

[@adamfisher9751]

Ahh Lee. When I worked at Vauxhell locally as a sales man, we took about 4 mini's in on part ex in my time,and they were all loads of trouble, the customers hated them and couldn't wait to get rid of them, expensive to run, unreliable, heavy and all the customers said (as they ran away) they would never have another used mini! I'm sure you know this anyay! Thanks for all the brilliant content on your channel.

[@Tonypoolebcfc]

Can't fault your honesty lee , trust goes along way ,plus word of mouth costs nothing but earns you plenty

[@henrykravitz468]

Anybody who has been a long-term subscriber, and watcher of your videos, knows the high level of prep you do before you sell the cars. You also go above and beyond with warranty claims. Hope you had a great holiday Lee.

[@keithjackson8076]

The guy who serviced my old Polo had a Mini on his ramp. I asked about the problems they have and which models to avoid. He said all of them.

[@billyyusef8762]

We need more people like you in the motor trade, and in life in general.

[@roystonvehicles9129]

Your in house 3 mth warranty is more than fair bud, I'd not change how you go on. I sold my last mini a few mths ago and I won't buy any more, I'd deffo avoid them. As you know that engine is troublesome and I won't buy anything with it in.

[@ThomasRobbins-ch8jf]

You are a very Honest Hardworking Man.! You deserve every £ pound you earn.

[@adamanthony7465]

A good sense of humour gets me right. Thank you.🎉

[@Darkelf7201]

You go above and beyond for customers. When you think about it, I don't think I can remember ever anyone else who does as much for so little. Hope you had a good break Lee. Well Done!

[@eddiereed5025]

Completely agree with you there Lee regarding 2nd party warranty I had a Focus at the time 7 year old with a warranty from guess who Warrenty 2---- 2 weeks in battery decided to die fair enough original battery so i replaced myself but still had problems with battery going flat my local garage diagnosed alternator and contacted warranty company got go ahead to replace , after forking out £180 got back £60 hardly worth the time and money spent on the cost of the warranty.

[@carukchannel]

this exactly what i mean, i would just want to get it fixed asap not messing about with a warranty firm trying to find its way out

[@owensteele1645]

Bargain!!! A £180 alternator. Quite recently I had to pay £680 to change the alternator on my 2007 1.2 Volkswagen Polo Car. Although, to be fair to it, I've had the car for ages and it's the only failure it's had so far. The battery's still good, as I caught the alternator issue early and I drove it to the garage about 40 minutes with as much as possible switched off (radio, fan) after the battery light first came on.

[@Locksport9872]

Mini coopers lol. Gear boxes clutches total nightmare with all versions

[@damianleah6744]

These cars , “New” are very expensive too, you would think they would make them a little more robust!

[@mechtechmechanical1571]

don't forget to change the rectangle ring seals on the end of the camshafts ,these where out causing low oil pressure to the vanos sprockets ,most people don't change these and they are the culprit for a lot of vanos problems

[@carukchannel]

Its funny you should mention this, we are still having a issue with code showing seized vanos (which is new) on the exhaust side, wondering if we have poor oil feed to that side and what may have been the cause of the original vanos / chain knocking.

[@CarlMoll-y1l]

We need dealers like you in Sydney, Australia!

[@Geoff5565]

Your such a fair guy with warranty it's a rare thing now top marks to you i can guarantee when i buy my next little car it will be from you top marks top.❤ garage.😊

[@andrewrobinson3030]

I wish I lived closer to you because you’re a decent man to buy a used car from.

[@bencartwright6734]

At the end of the day your selling 10+ year old cars things are bound to go wrong but it's what you do to rectify the faults and people have to recognize this and to me your customer care is second to none in my eyes I would not hesitate to buy a car off you. Top notch work and content because its not easy being a car dealer.

[@deanhawthorn5783]

love youre honesty warranty companies are shit....have a look at the exclusions .....wear and tear is not covered oil pump not covered basically nothing is covered

[@karter5351]

When you Vanos says Vamos, your BINI shows it's BMW spirit Broke My. Wallet

[@JeffPower-dv3zl]

😢❤😊

[@joemartin4751]

You offer fantastic customer service . If I lived nearer I’d be straight round to buy a car.

[@Enochsright]

On foot or by bike?

[@66Revolution]

Proper business ethics. I salute you! I thought the N18 engine in the Cooper S was supposed to have resolved the issues of the N14 engine?

[@derekwhittle2158]

I got given a free 09 mini It was running but needed a few jobs I spent 2600 quid on it. And it still had faults and leaks. I sold it for 2500 so didn’t loose out. But I’d never have another

[@tomoreilly9932]

Minis and range rovers are the two cars I see broken down more than any others

[@JohnSmith-ei2pz]

BL shyte enough said¬!

[@ThePorkypete51]

@@tzrgazza I used to work on the ferries. It was mainly BMW's that failed to start on the other side.

[@ivanfernyhough3851]

​​@JohnSmith-ei2pz what a buffoon,bin no such thing as BL in about 30 odd years.mini has been bmw for 20 odd years now.

[@JohnSmith-ei2pz]

@@ivanfernyhough3851 Your a prize prick for buying shyte.

[@RWL2012]

​@@ivanfernyhough3851and Land Rover / Range Rover is JLR

[@PuddingPeep-fs1kw]

Nice one Lee, You display knowledge, Integrity and honesty in your business There’s so many out there doing this job and they don’t have a clue when things go bandy on a delivered car Top work as always Hope you’re enjoying your break

[@boydovens4180]

Most definitely not a Cowboy , Sir do not change .

[@mikenewbold1699]

i had a mini cooper s ealier this year totally unrelaible r56 2007 got a vauxhall agila 2003 1.2 now it might be shit but it's totally reliable and only on 60k

[@edwardlevett2459]

All the kits inc gates still use the old shorter tensioner. The latest one is supplied by Psa or bmw only. All it does is keep the tension correct for longer. The basic design fault remains.

[@scotty6346]

Fantastic customer service Lee, You are a good un! 👍

[@dixon296]

Credit to you for retailing a mini

[@Burntsmell]

Agreed, I have been to 'official' dealers that spend nowhere near the quality and amount of work you put into your cars, if was closer would definitely visit for my next car!

[@stuartX11]

I can’t fault you from what I’ve seen on here Lee. Keep up the great customer service.

[@ramsay892]

Hope you’re enjoying your hols n your lads have fixed most of the problems whilst you were away 👍

[@distilledgogilba]

It never works out that way does it 😂

[@ramsay892]

@@distilledgogilba sometimes it does ,better than the chances of man on bike 🚲 buying a car 🚗😂

[@jisoo1571]

This is great service regardless of the context. Makes me feel a bit sad that it’s rare these days! I thought I’d found a decent garage near me but they haven’t helped resolve any problems I’ve had with a car despite having spent quite a lot of money with them. Still left trying to figure out what’s actually wrong with it. I wish everybody in the business had this attitude!

[@muffindell]

Spot on with warranties, for older cars they are worthless because everything comes under 'fair wear and tear '

[@wayneoriordan6749]

Peaple are nightmare mate I stopped selling ages ago just kept to mot and repair work loads off shit in the block if I do pinch anything I sell it from home now

[@NB_NB_NB]

Your customers should watch this video to see how the world works, even when you are being looked after.

[@alanbutterworth4219]

Hope you enjoyed your holiday!

[@Quinnbars]

LEE ITS SIMPLE Y A GENUINE GUY AND I WOULD BUY A CAR OFF YOU ANYTIME MATE💯💯💯

[@markfoden765]

Never change lee👌👌👍

[@raybell7696]

When my daughter needs a new car i will definitely be coming to you. Keep up the good work

[@steffydog]

Have a fab holiday fella 👍

[@leegorman8322]

Apparently, BMW makes more in parts, servicing & diagnostics as opposed to car sales (it's that £ lucrative). It's not too hard to imagine this wouldn't extend to Mini? 🤔🤔

[@cabottaxi]

Doesn't surprise me. My BMW in for a service in September at £700.

[@leegorman8322]

@@cabottaxi That's if they don't find anything wrong, ATB 👍

[@adams7405]

Which is a bit stupid as in My BMW dealership the sales guys earn about 70k and the service and techs about 35k.Parts lads are on even less.....

[@roystonvehicles9129]

I left a mini ticking over prior to servicing it, It just stopped, chain came thru to of cam cover, cost over 3k,sold it for 975 blown up, I don't buy em now, their all trouble early or late ones, first one I ever sold, made 600 quid, after a fair bit of work, came back needing a gearbox, cost 600 quid....

[@normanstephens5391]

Informative as usual. Bonus for your customers. Is Honesty and Integrity of the car's being sold are as described. With a warranty you will abide by. Cheers. 👍👍

[@robblack7560]

No, you are doing the right thing, fix it and the customer will return for the next purchase.

[@paulhill1379]

What i have seen you prep your cars well sometimes some cars can be a nightmare that's car's for you.

[@WowRixter]

I have a 2009 MCS and I hope it hangs in until I can sell it in the spring

[@davidclarke9767]

Every week one of our neighbours is under the bonnet of their mini apart from dropping oil it seems to constantly have a variety of problems, nice looking car but you need a large Haynes manual.

[@chriscarter611]

A warranty video will be interesting to see keep up the good work have learnt so much since watching your channel also I think I must have the luckiest insignia in the UK had is for 12 years and nothing has broke on it not a spring, exhaust shock absorber nothing lol just two cam belt changes and it's done 160k in miles. lol how much longer will it last 😅

[@matthewbarter7949]

Enjoy the holiday. Well earned

[@exgtt2061]

Look great with the JCW kit on these Minis, would have to be the diesel though I couldn’t be dealing with the Prince motor, bet they are great to drive with a remap.

[@robertbaker6901]

Go on holiday and try and forget about Warrenties it will all get sorted it usually does have a great break

[@iainprice-eb9cb]

Hope you have a great holiday and stress free.

[@samboyle4779]

Lee would it be an idea to sell your cars with A.A. or R.AC. breakdown cover this would cover minor faults and recovery as selling the cars is the easy part.

[@roystonvehicles9129]

I'm reluctant to take p exs, unless it's a scrapper, there nearly always trouble.

[@Hjd10]

A lot of people try a part ex because they know they have an issue.

[@roystonvehicles9129]

@@Hjd10 I'm just scrapping one that I took in, tbh I just want a St sale, if someones p ex ing at a small dealer, it's odds on there's a problem, main dealer p ex on a new car different thing. Unfortunately Lee's been tucked up on that mini.

[@Semponi]

Looked at buying a warranty for my latest car but was a bit shocked at the price. Research found overall reliability of my car was ok and best option was to pay warranty cost into my own car specific savings account.

[@colinhutchinson5282]

Around here virtually nobody keeps/provides courtesy cars anymore - real pain for me. Give me one you can keep my car until you've sorted it no problem !

[@gixxercorona]

I was a tech at Arnold Clark many years ago , the sales men were utter a####holes, with no mechanical back ground, they couldn’t care less about what second hand car they sold as Long as they made targets and profit , fiat bravo - 2 clutches elsewhere and customer about to go to a lawyer , it came into our workshop AC Hyundai vag , controller phone AC FIAT, they said slave cylinder was burning out the clutch (fiat bravo) , said there was bulletin published for It, sales came over to the ramp , it’s out of warranty so fk him , and walked away , shocking !!! you believe in your customers , keep up the good work 👍🏻

[@andywalters7300]

You can’t do more than you do Lee enjoy your holiday

[@johnnorton9304]

Lee you predicted that mini was going to bite you. Ride it out and soon you will be back on the gravy train. Enjoy your holls.

[@carukchannel]

Still giving me grief john but determined to get it fixed

[@simonfazackerley8131]

You really need to get clear of taking in minus (BMW) they all have a major design flaw in the engine mounting. The classic mini has engine mounting attached to the block, BMW attached to the head. So forward motion puts stress on the head bolts and gasket

[@roderickjones7479]

LEE! You taught us better than to buy a mini...what are ya playing at!?🤔😉

[@carukchannel]

I got taken in what can I say

[@roderickjones7479]

@@carukchannel fair play...happens to the best of us...

[@semiretired86]

I think videos like this will get you subscribers easyer than only showing cheap cars

[@andrewf7822]

You need the wisdom of Solomon in your job. Respect. I would be spitting feathers.

[@patrickh7368]

Whilst in mini mode… a couple of times you mentioned a red mini that needs work but on a back burner… is that going to be a Chrysler engine version..? Please..🤔

[@carukchannel]

Yes

[@Cayres9]

I made just as bad a Decision i was offered a Mini Country man Diesel for £3 grand but turned it down and got a Fiat 500 2013 model instead and it has been a nightmare , lovely car to look at but it had gearbox and clutch break so those had to be fixed then the shocks and then the handbrake and then the door handle fell off lol so ive spent £1000 and if i sell it wont get £3 grand back but £2 grand if im lucky so yeah kids avoid Fiat or Mini , just go buy a Toyota or a Honda and never have any issues.

[@jonathandeeley6276]

You know what FIAT stands for. Fix It Again Tomorrow.😂

[@JC-hu1wd]

Sorry to hear but at least it's fixed now. Hopefully it won't be a pain.

[@Cayres9]

@@jonathandeeley6276 Yep I know lol 🤣 and my rear Subframe needs replacing same as this guy did to the white one he sold 😬 £180 not cheap

[@Cayres9]

@@JC-hu1wd It's always having issues sadly , brakes are not very good and for some reason the steering is stiff now too 😱😬

[@JC-hu1wd]

@christineayres7199 Yes I know they are problematic. We know young girl who's had nothing but trouble with a new one!

[@garyhockaday8022]

3k motors break . Looks a lot of work to me . Down and up I guess ? 3 months warranty as well that’s some test drive.. for it to come back ..

[@1978JonBullock]

Whoever is knocking Lee on his warranties has never read his previous customers in the comments section because he always looks after his customers.

[@livc444111]

Isn't the THP a Peugeot engine with BMW bits fitted to it and the BMW bits are the issue?

[@khalidacosta7133]

Yep in a nutshell. Later THP's aren't too bad once all the BMW bits were engineered out.

[@johanndork5364]

Enjoy your holiday. Best tell mini owner you’re going……!

[@colinhutchinson5282]

It's a "new" mini - enough said !

[@stepheng8779]

Chuckled when you were on about the bloke giving you time to fix it, stop mithering, then said wish you were here for these warranty claims so you could be ringing up to see if they were ready 😂 Do as I say eh 😉😂

[@WayneFlavin-st4ef]

I have noticed that a few people have commented that VehicleScore can't find their previous cars when trying to look them up. That's because they have since been scrapped. DVLA won't show that car's details either. Not surprisingly, neither of them can find my old Ford Capri, or Vectra.

[@owensteele1645]

Thank you so much Wayne for clearing that up. Vehiclescore couldn't find my old 206 either, so I went onto DVLA and, sure enough, it's off the system. Forever RIP W585NDV. You were so reliable and got me out of a bad patch.😢

[@priteshchampaneri5101]

I had a 1.6 Peugeot 208, I know exactly what you mean, nothing but issues! I got shot and bought a lovely new shape 2019 Renault Megane, touchwood the megane has been more reliable than the 208

[@DanielThomas-wj7im]

Our old 208 would play the 'Jingle of Despair' displaying the red cross of death, on startup. Sometimes it did, other times it didn't. Total nightmare.

[@Thisistrulyoddtv_Mark]

No disrespect but they say don’t touch 2nd generation mini with a barge pole they are known to be faulty 1st generation ok and not many know faults and 3rd generation are very reliable I have 3rd generation 5dr cooper d 2016 and so far its been very reliable

[@WheelieMacBin]

There are two big problems with that Mini, it's very old and well, it's a Mini.

[@paulhaynes3688]

Think you are a diamond amongst ,well you know what, people should feel comfortable buying from you , always enjoyable and informative.

[@martinjackson565]

That’s what people don’t realise a car can go wrong any time

[@markpaul1154]

BMW reliability, saw a 2015 BMW 116 for scrap on facebook last week, said unable to keep it running, one fault after another, spares or repairs, sold as scrap, no returns, no warranty.

[@BarryRudge]

What sort of mileage as the mini done to have these problems

[@EGCC4284]

Hello Lee Do you have any small automatic cars in ?

[@carukchannel]

none sorry 😔

[@tonywatson1412]

If people in the market for a car...done just a little research...not much ....they,d steer clear of minis and range rovers...

[@Madonsteamrailways]

I’m looking for a smaller camper. As far as I’m concerned, the Nissan Serena is the one I want, but please, if you happen to get one or a Toyota Alphard, would you please let me know via a response to this comment. Thank you.

[@mikeclewlow6510]

Why a Serena? Most have rotted out now.

[@petergrinnell2500]

Bet you wish that you never had a mini as I'm sure you said in the past you would not buy them 🤣😂 but you do a really high standard on work before you sell them and all so you are the best when comes to warranty claims you a honest car dealer and there's not many of them

[@williamfence566]

02:31 " the offending vehicle" . Is that before the faults?🤣

[@log3153]

I you help me to by small car Vauxhall Corsa 2011 is have problem in Steering rack has slight free play detected at steering wheel inner tie rods (2.3 how you think cost to repair

[@barbaraneville5036]

My nephew had a Mini clubman ended up as scrap All sorts of issues and had no warranty I told him at the time he purchased it that I wouldn't buy one at all I think your warranty plan is the way to go on your vehicle sales putting a percentage aside from profits into a bank to cover any work What is a bronze warranty going to cover ? Very little in reality on a sub £5,000 car

[@kevinmoffatt]

Same. Son took me on a test drive at the main dealer driving a new Jaguar XF, he intended to order a new Portfolio. When he asked me what I thought (the salesman in the front seat) I told him it was crap and not to buy. He did anyway and it was absolute rubbish; got a refund after a lot of heartache.

[@owensteele1645]

Are they really that bad now? It doesn't seem like too long ago when the Clubman came out.

[@zzhughesd]

Sorry Lee. W@&k when a gamble to sell something than just trade it doesn’t work. Bobbins. Certainly a job that keeps us beyond our toes

[@davidpearson243]

There’s nothing wrong with a Massy Ferguson (Perkins engines are brilliant)

[@kg9799]

TBH im surprised you are even dealing with such a cheap cars and warranting them! 5-10k cars may have some warranty but sub 5k is waste of time

[@shhssnsjs1910]

✨

[@davidwhittingham9862]

Mini Cooper Been there done that Never again

[@christiangrey7532]

You can't really call them minis anymore as they are getting bigger and bigger

[@davidadams5116]

Have you tried buying and selling a range rover 2litre yet 😄 Now that will give you a proper headache

[@carukchannel]

I do deal with them for a customer so know a lot about them, yes tricky engines

[@billdornan4379]

Kindest regards 🇨🇦🇨🇦