TOP 5 FREE CRM Software for Small Business | BEST CRM software [2022]

TOP 5 FREE CRM Software for Small Business | BEST CRM software in 2022
In today’s video, I’m going to help you choose the right CRM for your small business. We’ll identify and discuss our top five free CRM software ideal for small teams and break down the advantages and disadvantages of each CRM.
A powerful yet easy-to-use CRM software (Customer Relationship Management Software) is essential for any small business interested in achieving long-term, sustainable success, and customer relationships.
Think about a CRM as an all-in-one, multipurpose business platform that handles all the interactions and relationships with customers and prospects.
A powerful CRM will help you manage your contacts, streamline your sales process, enhance communication and ultimately increase your overall productivity.
Check out our full written post on our top 5 CRM Software over on our website:
stewartgauld.c...
► Here are the full tutorials of the CRM software we cover today:
1. HubSpot CRM
• HubSpot Tutorial for B...
Get started with HubSpot for free here: hubspot.sjv.io...
2. Zoho CRM
• Zoho CRM Tutorial for ...
Get started with Zoho CRM for free here: go.zoho.com/uuY
3. Streak CRM for Gmail
• How to use Streak CRM ...
Get started with Streak for free here: get.streak.com...
4. Bitrix24 CRM
• Bitrix24 Tutorial for ...
Get started with Bitrix24 for free here: www.bitrix24.com
5. Monday CRM
• How to use Monday.com ...
Get started with Monday for free here:
mondaycom.grsm...
*IMPORTANT NOTE: Some of the links above are affiliate links, which means we will get a commission if you upgrade to a paid plan through these links (with no extra cost to you), this helps support our channel and we thank you in advance!
►In this video guide we cover the following chapters:
0:00 Intro
01:15 HubSpot CRM
02:22 Zoho CRM
03:18 Streak CRM
04:43 Bitrix24 CRM
05:42 Monday CRM
06:45 Outro
► Are you interested in joining our small business community?
Join us to receive actionable tips, tutorials and tools to grow your small business online (Subscribe to our email list) or join our exclusive community here: mailchi.mp/71a...
Let me know if you found this CRM guide helpful. Also, if you have any questions make sure to pop them down below.
Thanks for watching and enjoy!
#crmsoftware #crm

[@StewartGauld]

Hey team! You can read the full breakdown here: stewartgauld.com/top-5-free-crm-software-small-business/

[@a-64princegupta53]

i was shocked while i got to know that an indian company is selling crm and erp software for an year at ₹ 10000 biziverse crm and erp

[@md.muqtadirrahaman2245]

You've taken the time to reply on all of the comments. That's what is commendable. Appreciate it brother.

[@StewartGauld]

Hey mate, I appreciate that. Thanks 🙏

[@marcosrobelo9241]

All CRM software are amazing, however I'm just a beginner I'll keep learning about all these great software

[@StewartGauld]

All the best mate! Check out our channel for more beginner videos on this.

[@jjsf9378]

Hi! Thanks for the concise overview of Free CRM. Ive been eyeing both Hubspot and Zoho. What would you recommend for a business that needs a) tracking client info, meeting notes, last meeting dates, in individual “cards”; and b) creating and assigning tasks to team members and relating the tasks to each client. This is just for a team of 3. Something that can show “client view” - list of all clients and when you click a “card” it will show client info, notes, and any tasks associated w that client. But can also show “task” view in a kanban way (sort according to parameters like assigned team member or priority or stage in the pipeline) Thanks in advance!

[@StewartGauld]

Hey, Simple answer HubSpot. Covers all this.

[@jjsf9378]

@@StewartGauld great! Thank you so much!

[@StewartGauld]

@@jjsf9378 Welcome!

[@abdul1779]

Thank you Stewart! That was very helpful I feel amazing! What would you recommend for Agency beginners, the best completely free and the best paid version? Thank you!

[@StewartGauld]

Glad it was helpful! I would look at HubSpot.

[@abdul1779]

@@StewartGauld Thank you sir

[@AFavouredLife]

new subscriber. you are very helpful. thank you very much!!!

[@StewartGauld]

Welcome 🤗

[@ingomichehlm.ed.4665]

Awesome review! Thanks Stewart! I think I’ll give monday a go. 😁👍👍👏👏👏

[@StewartGauld]

Thanks. All the best mate!

[@jonnerpetallar7520]

Thanks for this video it really helped! New subscriber here!

[@StewartGauld]

Thanks for the sub! Welcome!

[@YvonneCloete]

Extremely helpful! Thank you so much!

[@StewartGauld]

Glad it helped!

[@vladad2109]

Thanks for the video! I like that you’ve mentioned some well-known tools, they’re really good! But it's kind of frustrating that you didn’t mention less popular tools like Flowlu. I had been using it for a year and I can compare it with some CRMs from this video. What I want to say is that Flowlu is way better despite it’s been around only about 5 years or so. Nevertheless, it’s a solid tool for lead capturing and sales automation. Moreover, you can use it for free. It has all the tools CRMs need, quick customer support and a growing community. I’d love to see such videos in the future, but with less-known CRMs!

[@StewartGauld]

I will look into this! Thanks for your feedback mate.

[@ernesterniesiravo8706]

Thank you for your video. Can any of these CRM's be used as a fund-raising tool for a non-profit organization?

[@StewartGauld]

Hey mate, You can use these for a fundraising organization. Again, depends on your exact requirements.

[@clearinnerfocusmindsetcoaching]

Thanks for this info. I am going with Streak!

[@StewartGauld]

Good choice!

[@heidilehman9009]

Hi Stewart! I am a newbie digital marketer. I focus on the kitchen and bath remodel niche. I’m liking for a CRM that will help them organize, decrease waisted time, and get their projects done faster. I researched Salesforce. But find it extremely overwhelming!! Which one do you recommend for what I need the CRM for????

[@StewartGauld]

Hey Heidi, Yes, Salesforce can be very overwhelming. I suggest checking out Zoho projects or Monday.com. We have clients similar to your business that use these tools.

[@heidilehman9009]

@@StewartGauld thank you for your reply!! Ahh ok thank you so much for these suggestions! I’ll definitely check them out!!

[@StewartGauld]

@@heidilehman9009 welcome!

[@muradmuroo8045]

thank you very much. very helpful

[@StewartGauld]

Your welcome mate!

[@DJReeceRodgers]

Hi Stewart, Just followed you; great vids, very informative & concise With a friend I run a small fitness company (we rent a room and run group exercise classes - it isn’t a large scale commercial gym). Been exploring the option of adding in a CRM, do you know the best options for gyms/fitness companies? Many thanks

[@StewartGauld]

Hey, Thanks! Great question. Pipedrive and Monday are popular options for Gyms.

[@gaswilliams6586]

You are phenomenal!!

[@StewartGauld]

Cheers mate, I appreciate it!

[@lisabarbagiovanni9885]

I work for a government agency in Australia and we have a small team (4) who manage and coordinate progrmans and applications for programs. My concern is around security. Any comments on secuitry aspects?

[@StewartGauld]

Hey Lisa, It's next to impossible to hack any of these tools unless of course human error is involved (example: leave passwords where people can access)

[@EmigraryEmprender]

Great info!! THANKSSS!

[@StewartGauld]

You are welcome!

[@jamesymitchel5257]

Super helpful!!

[@StewartGauld]

Welcome 🙏

[@jayadevanv3322]

Thank you for sharing this info. My question why do CRM like Hubspot, Bitrix 24 free ?

[@StewartGauld]

Hi mate good question. These products have limitations. And therefore, require you to upgrade as you require more features etc.

[@priti3678]

Would also recommend adding EngageBay to the list. It is the #1 world's affordable all-in-one CRM tool specially designed for small businesses

[@StewartGauld]

Hey mate, Thanks for that. I will look into this product.

[@positivity29]

Thank you for this. I have a Graphic Design business and I’m looking for a CRM where my clients can log into to communicate with there designer, download completed files, as well as there invoices. Something that’s not just for my team but also for my clients as well. That I can automate. For example the client purchase logo services on our website the order is automatically uploaded on our CRM with a notification to the designer designated to fulfill those orders. Could you please help and let me know what would be the best CRM system for me .

[@StewartGauld]

Hey mate! Your welcome. Most of these will do that. You can set up and automate this workflow. Do you have a project management tool that you are using to manage projects/jobs?

[@milliekim5072]

Thank you so much!

[@StewartGauld]

Welcome!

[@ronniedjronniemmoll3058]

Good Morning Stewart, How are you? I hope you and your family are doing well and safe. I was wondering if you still considered HobSpot the best CRM for small business in 2022? Thank you for your time and for making these videos. Have a great day.

[@StewartGauld]

Hey Ronnie, I'm great thanks. Personally, I still believe HubSpot is the best free CRM for MOST small businesses. They have added many new features since I released this video.

[@ronniedjronniemmoll3058]

@@StewartGauld Thank you for responding. HubSpot is the one I will use then. Have a great day.

[@roggiecalma808]

Hello @stewart. Thanks for this informative video. I want to ask about the customer service platform. Our requirement is to track our customers' issues and consolidate them instead of using an excel sheet.

[@StewartGauld]

Hey Roggie, I would suggest using Zoho CRM and Zoho Helpdesk, they seamlessly work hand in hand, and their free plans pack in a lot of great features.

[@andreylukashchuk1047]

Hey Stewart I have service business. And now watching and comparing CRM market i wont mint paying for good service. Which one should i consider the most? From your point of view. Thank you.

[@StewartGauld]

Hey mate, I would look at integrating Zoho into your business.

[@smart770]

What do you think of Capsule CRM? Seems reasonable price and customisable in many ways. We are SME and need 5-10 users....Thanks for any advice.

[@StewartGauld]

Hey mate, Will have to do more research into Capsule CRM.

[@sabrinavalbrun]

Hi How are you? Which one is best for a water restoration company?

[@StewartGauld]

Hey mate! This depends on how you run your business. I suggest HubSpot or Zoho.

[@DancanNgolobe]

Which CRM is best for LinkedIn integration? Good video ... Well done

[@StewartGauld]

Hey mate! HubSpot would be your best bet.

[@user-ki7re7iz5y]

Hi Stewart, thanks a lot for the video! Could you please advise which one is best to use working mostly with EU clients? Also, is ecommerce automated email campaign in hubspot a free feature or goes as paid, please?

[@StewartGauld]

Hey Dasha, you are welcome! All these tools will be suitable for EU clients. Yes, this is a paid feature unfortunately!

[@user-ki7re7iz5y]

@@StewartGauld , thank you so much! Take care

[@user-ki7re7iz5y]

@@StewartGauld , Stewart, could you please advise which CRM has it a free feature (if there is)?

[@funquizzes36]

New Subscriber From Philippines

[@StewartGauld]

Welcome along! 🤗

[@choicewindowtinting9215]

Great value bro

[@StewartGauld]

Cheers mate!

[@karenroche1291]

Hi Stewart, your content is so helpful . What CRM would you recommend for a real estate type small business . We haven't used a crm before but are expanding so need an affordable option. Would Ideally have an option to search under a location, rather than just clients name .

[@StewartGauld]

Hey Karen, I would look at getting started with HubSpot.

[@alexandercruz4766]

What type of real estate business do you have?? I used to work for a wholesaling real estate investing company. We used Salesforce and it was phenomenal. We used it for aquisitions and dispositions. And we integrated it with a messaging and calling software. Give them a call it’s not that much more expensive than hubspot. And they can tailor it for you the way you want it long term.

[@StewartGauld]

@@alexandercruz4766 hey mate, I’ve helped set up local guys on HunSpot. Salesforce is great for larger team but for small realestate teams, it’s too overwhelming.

[@samyakprankster]

Hi Steward! Thank you for this video, its really insightful. I am running a furniture manufacturing business in India. Daily I meet lots of clients from whom I need to follow up after 1 month or so. I need a CRM that can remind me about meeting and show me date wise the places I visited so that a proper record is maintained. Secondly I would love that if the CRM could send payment due mails automatically to the vendors whose payment has exceeded the due date. Can you give me the best possible free and a less expensive option for both these features?

[@StewartGauld]

Hey mate, I would look at using HubSpot or Zoho. Most likely Zoho will be the best option for you. They have other products that connect to the Zoho CRM that allow you to set this up.

[@sabrinavalbrun]

Thank you

[@StewartGauld]

Thanks!

[@cammysimpson1844]

I have a service business. I need a crm that will include all my customers info plus their previous invoices. I also want screen pop up or telephony. Can you make a suggestion. I looked at salesforce but it has so much I would not use.

[@StewartGauld]

Hey mate, all these Free CRM will do this. For you I would look into HubSpot or Zoho.

[@GregOwenZA]

Cammy, have you found a solution? If not, I’d be happy to show you what I made for my business.

[@jayclink1]

which is best for small wedding venues?

[@StewartGauld]

I would look at Monday or SmartSuite.

[@teamsarria845]

Hi Stewart, thank you for the video, very informative! I am starting to research CRM for our small business and found Monday the simplest interface so far... Question: What CRM integrates best with LinkedIn leads/connections?

[@StewartGauld]

Glad it was helpful! Monday does have an amazing user interface, your right! You can use any of these tools. And connect through Zapier.

[@teamsarria845]

@@StewartGauld Will research Zapier! Thanks a lot!

[@lokeshsatapathy5353]

Hi Stewart, can you plz suggest which crm is best for a choreographer or fitness trainer?

[@StewartGauld]

Hey mate, I have a few clients that use Zoho. A fitness trainer I would recommend Streak if they use Gmail or HubSpot free is okay for a PT.

[@susan_sanya]

Hey, Stew. What CRM would you recommend for a gift cards trading company, please?

[@StewartGauld]

I would look and HubSpot or Zoho.

[@julieannpalencia240]

Hi Stewart! Do you have any idea what kind of crm software that has call integration feature from open phone tool? Badly need it and thought you might be able to answer, thanks brother :)

[@StewartGauld]

Most of these allow you to integrate with call tracking tools. Both Bitrix24 and HubSpot offer this.

[@shandamacomber6286]

I have a CRM I don't like and looking to switch. My musts are SMS, automatic drip campaigns, easy interface. I'm not looking for sales pipeline as we have a different system for that. Just making sure leads and current clients are being contacted. What do you suggest?

[@StewartGauld]

Hey mate, For a more advanced CRM that matches all your requirements. I would look at using Keap. Have you considered using this tool?

[@rayandersen2738]

Hey champion, I've got a delivery and logistics business. I'm looking into CRM (to gain more repeat business, and help with other services) and a booking software (I.e calendly, for the book a day/time and then pay to secure). My question is are the two separate services needed, or is there one that does it all?

[@StewartGauld]

Hey Ray, Calendly is definitely a leader for booking appointments. However, tools like HubSpot also offer the appointment forms (not on the free plan). I suggest picking a CRM and then integrating Calendly.

[@mojdehsabz9399]

Hi Stewart, thanks a lot for your videos! They are amazing. We just started a real estate photography/3D tour business and I am really a beginner with these tools so I was wondering which CRM you suggest for our business? I haven't yet decided which email hosting to use also

[@StewartGauld]

I would look at using HubSpot.

[@Mr.Brahim-AB]

Hi Would you recommend a CRM integration hubspot or salesforce with wordpress woocommerce dropshipping? Thank you

[@StewartGauld]

Hey mate, I would personally use HubSpot. However, if you have experience and already use Salesforce. Then that is fine also.

[@MerrySoulTV]

Hi! 😊 we have a service oriented business (accounting and other stuff) and we are looking for a CRM wherein our sales lead gen specialist can save the info of the leads and contact these leads for a possible business engagement. Which one would you recommend? 😊

[@StewartGauld]

Hey, All of these will allow you to do this. I would suggest using HubSpot or Zoho.

[@kailfaroberts]

What’s a good CRM to use for a car rental business with a large fleet?

[@StewartGauld]

Hey! I would look at using HubSpot.

[@ggallag7]

Stewart, we are a small team of 3 looking for a CRM, currently more focused on prospecting and sales closing so want to be able to do email prospecting and call follow up, along with meeting scheduler and have inquiries from my website go directly into the system. Any recommendations?

[@StewartGauld]

For sales/pipeline focused CRM and with all the other capabilities that you are after. I would go for HubSpot.

[@rudranshtiwari2776]

Hey Stewart, would you please suggest me which crm is best for service providing businesses

[@StewartGauld]

I would use Streak if you use Gmail of HubSpot.

[@rudranshtiwari2776]

@@StewartGauld thanku so much for your guidance 🙌

[@77brasi]

Hi Stewart! I am a Chilean Lawyer and im developing my web page to offer my legal services to small and medium size businesses. Im mostly doing SEO and email campaings so im designing a sales funnels. Im my own sales team and struggling with the implementation of software. ActiveCampaing isnt an option as a CRM? whats my best choice? thanks so much. Thanks and greetings from Santiago, CL

[@StewartGauld]

You can integrate ActiveCampaign with your CRM of choice. I suggest looking at using HubSpot or Zoho. Also, both these tools offer built in email marketing capabilities.

[@fazilhamza1476]

Hi Stewart, Whats the best CRM for small business for lead management and invoicing/quoting? Dont mind paying later for full access.

[@StewartGauld]

Hi mate, I would go for HubSpot. They provide a great invoice generator and sales system.

[@fazilhamza1476]

You are awsome Stu. I hope you the best in life mate.

[@StewartGauld]

@@fazilhamza1476 Cheers!

[@GregOwenZA]

Fazil, did you find a solution? I’ve written my own custom Microsoft Access CRM which can do just that & more 🙌

[@keeleymoore5942]

What would you suggest for having the ability to record customer's products by name and serial numbers? Any chance this feature is available in a free version?

[@StewartGauld]

Hey Keeley, I'm not sure about this. I will look into that.

[@keeleymoore5942]

@@StewartGauld Apologies. I found your response cleaning up my email. Did you find a free CRM allowing products and serial numbers?

[@jonwiersig5800]

Hey, Stewart. My para-church organization keeps track of members using a master spreadsheet and a new spreadsheet when we have an event. Combining the new data into the master spreadsheet with the new information is a manual nightmare. I am looking for a better way to track member information such as contact info and experience that is easy to update. Is a CRM like HubSpot the way to go? Or Microsoft Access? Your thoughts???

[@StewartGauld]

Hey mate! A CRM would be ideal. Any of these would function well for you, if contact management is your only activity

[@jonwiersig5800]

@@StewartGauld 😃

[@sandyraj6898]

Hi i would like to know why Method CRM is not considered in this list?

[@StewartGauld]

Hey Sandy, I'm not familiar with this CRM.

[@thedraftdept]

Do you have any experience with Odoo?

[@StewartGauld]

Hey mate, I do not.

[@charlestruppi7793]

Need to update this. The free Zoho does not allow more than 1 user.

[@StewartGauld]

Hey mate, Thanks for the feedback!

[@obaaya1366]

Which CRM do you recommend for Market place app

[@StewartGauld]

Can you elaborate please?

[@obaaya1366]

I am starting a market place business we’re customers are able to list their services, however I am currently looking for a good CRM system

[@rehmaali4497]

which is the best CRM for educational purpose?

[@StewartGauld]

Hey Rehma, I would look at using Zoho CRM.

[@rehmaali4497]

@@StewartGauld Thank you! I have created account at Zoho CRMM

[@thefusion9589]

What do you think of "odoo" software??????

[@StewartGauld]

Hi mate, I will need to have a look into this before giving my honest opinion.

[@charitharry3786]

Which one do you think is better

[@StewartGauld]

Depends on your requirements. However, we personal love a more sales focused CRM like HubSpot. They also offer the most extensive free features.

[@chrismacktx]

Whatever you do, don't use lead 2 client. The software is just too buggy and after 4 months I had to cancel my subscription for the second time. They dont keep their promises either. Horrible experience and total loss for me. Good luck to all. CRM's are mission critical for us agents, so choose wisely

[@StewartGauld]

Hey Chris, Thanks for your comment.

[@StewartGauld]

Hey Chris, Thanks for your comment.

[@atharva4157]

First

[@StewartGauld]

Well done!

[@taisekwadziruni7108]

mondaycrm

[@StewartGauld]

It's a great project management and CRM tool. They now offer a free plan!

[@Dukaanka]

FREE...NOT

[@StewartGauld]

Hi mate! Yes these tools have sufficient free plans excluding Monday.

[@migration-puzzle_tj]

✊🏼👍🏻

[@StewartGauld]

🙏