Toyota Ain't What It Used To Be...

Today I talk about the problems with my Toyota Land Cruiser!
Learn How To Save Time And Money The Next Time You Buy A Car: benjaminhardy....
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[@briancoleman971]

Ben, I have owned over 30 vehicles in 45 years of driving, and the only lemon I ever owned was a 99 Land Cruiser that I finally had to dump at 62k miles. Learned my lesson.

[@GRAFHC]

Toyota gave me the same trouble Honda did, which was an attitude of "Well, these things sell themselves, so we don't have to make you happy." It's a big part of why I don't buy Toyota or Honda vehicles anymore.

[@jongreen9250]

I'd contact your local state's attorney and also reach out to NTSB. Airbags not working is a safety and recall issue.

[@scittw22]

I had a similarly bad experience with Kia. The dealers brag about that 10 year warranty but everything that broke on that car was somehow not covered

[@williamprice3929]

Toyota seems to be making up excuses lately. Excuses about your vehicle, excuses about their transmissions. All the excuses are blaming the customers, not their defects or poor workmanship.

[@parkerprutzman4201]

Toyota: "Oh, you opened the sunroof? Sorry, not covered by warranty." That's crazy.

[@bantizzle79]

That's terrible Toyota isn't covering that under warranty. Note to self, dont buy a Toyota with a sunroof.

[@justahumbledude]

Care Care Nut changed my perspective on that...go look at how much work on a panoramic sunroof takes to repair a seal.

[@eighty6films]

I have owned the following with various types of sunroof’s & zero problem: 2 Toyota’s, 4 BMW’s, 1 Jaguar & a MINI You’re cursed…

[@noahh1997]

Have a 2003 sequoia with a massive standard size sunroof and it still works perfectly fine to this day, and I use it 😅

[@keeganmcgilacuddy472]

Exactly! Well said.

[@elizabethwonders]

@@bantizzle79 For real! I had a sun roof leaking on me on a 2015 RAV4. It was in the shop 4 times. No replacing it though. It was under warranty. When I called Toyota to complain, they were not sensitive to my issue. In fact, they were rude. It’s really a shame. 🥲

[@JacobD596]

I was a Lexus master technician in Oklahoma. Sounds like your dealer sucks. I would’ve covered it under warranty if I was the technician. Very often techs will not turn something into the manufacture as a warranty repair because they don’t get paid a lot for that job. A lot of the time the manufacturer would cover it, but the tech sucks.

[@cw4623]

True. But that's the manufacturer's incentive for paying so poorly for warranty work: as disincentive for techs to actually repair it. They know that techs won't want to do the work since it pays so poorly, so they know they won't have to cover it. I've had this experience many times with techs. "Unable to duplicate" bullshit.

[@JacobD596]

@@cw4623 absolutely. That is why there is a mass exodus of technicians leaving dealerships. I am no longer a tech because of this, along with many other reasons.

[@StabEDealin]

All sun roofs leak. I can’t understand how nobody cleans the gutters and drains. It’s all the same crap that clogs your homes gutters and downspouts. Most vehicles you can just blow the drains out with some compressed air. I went through this pain in my Ram 3500. Be glad you only have the sun roof that leaks, that truck had a total of 9 leak points that needed to be cleaned every year.

[@SuperSnakePlissken]

I absolutely hate sunroofs. 9/10 people never use them but are just a way for the manufacture to make more money upfront and long-term.

[@INVERTEDBUKAKI]

Ford didn't hook up my front passenger drain hose causing the passenger seat floor to flood. they did fix it away

[@LX450_Adventure]

I don't know about new Land Cruisers but the the sunroof isn't sealed on mine. The sunroof cassette has internal drains that drains any water through the A and B pilars to the ground. It is almost impossible to seal a sunroof at the roof to prevent water intrusion, and this is why they use a cassette and have drains. Sometimes those drains get blocked and you then have water issues at the roof.

[@tedunguent156]

Better yet, buy a car without a hole in the roof.

[@christopherclark4774]

Yes, this lc200 was designed in 2008. It like all other toyotas with regular sunroofs take the controlled leak approach. It has worked on my 2001 sequoia flawlesslyfor 23 years. I first believed this guy when the 1st one failed that it was a one off, yet 2 failing on toyotas best built vehicle that they make. If this was a issue, toyota would've known about and rectified it long ago. And we'd hear about it by now as a common issue with so many lc200s being sold around the world. Has me thinking this guy might be at fault, maybe tree sap or might be the wrap, either way 2 failing with it being a unheard of issue and the common denominator being the owner.

[@ramaswamynarayanaswamy4806]

They have issues....LCs are massively overrated...

[@LetsGoPats819]

Clearly my guy has never owned a Kia / Hyundai lol. They are doing everything possible to get out of warranty repairs.

[@AutoEnthusiastJC]

True

[@cw4623]

That makes Hyundai, Kia, Toyota, Subaru, and Stellantis who won't honor warranties. How many manufacturers actually honor warranties?

[@bullittboost6046]

What manufacturer isn’t having problems. Seem like all of them having quality or engine issues. Yet prices are at an all time high.

[@Darkbaboon]

That’s been the fact, and many people still don’t realize that and still paying the mark ups for a Toyota.

[@jpi8726]

I don’t see why Toyota deserves any “Grace” in this issue. With the amount of times their trucks have been famously failing on other KZbin channels like TFL & Truck King, you would think that the company would be bending over backwards to correct your issue, which is obviously a manufacturing defect. I got my drivers license in 1985 and I exclusively drove Toyotas for the better part of the next 10 years. This is not the same Toyota. And I wouldn’t touch their products with a 10 foot pole.

[@user-tb7rn1il3q]

They’re better than they used to be in my opinion. They have fewer issues than most other manufacturers. That said I’d never overpay for one since most manufacturers are also making bulletproof cars.

[@astralzombie]

A first model year issue with TWO KZbin channels isn’t remotely noteworthy.

[@jonlosito2004]

One of Doug DeMuros SUVs broke down too

[@user-tb7rn1il3q]

@@jonlosito2004 All of these LCs were used and probably flooded, wrecked, etc. A clean Carfax or Mechanical inspection means nothing since it’s easy to cover up issues.

[@c1aytonbigsby]

@@user-tb7rn1il3qthis! People fail to realize he admitted to driving his through the water on the beach. No vehicle can take in Saltwater like that.

[@aalifarooqi1628]

I used to have 2018 Rav 4 it totalled in accident but no air bags deployed. Toyota put 10 years old tech in there cars with the exception of some good hybrid cars.

[@jeffreycler495]

The issue could of resulted from the defective battery. Take your Toyota to a quality independent repair shop. Have them read all the ECM codes. Sometimes low voltage conditions will trigger a bunch of warning codes. Have them delete all the codes. It's possible you're airbag system is working correctly.

[@QureshiMohammad]

Smartest answer so far and I’m betting this will resolve the issue plus his dealership sucks - take it to a Lexus dealer instead.

[@skitzo4215]

18k miles and Toyota won’t fix it under warranty!? I’d be pissed too

[@Hengsha]

Toyota was only selling around 3000 units a year of the old Landcruiser. I am not shocked it has expensive issues. Should have bought a 4runner.

[@StraightUpRainbows]

That would’ve been an even worse decision. He’s already had air bag problems, have you seen the IIHS 4Runner crash tests? The safety cage crumples like a tin can, imagine the airbags also not deploying. Yikes!

[@leje-zj4dr]

Yeah, the platform sells far more than that globally

[@Brisco_County_Jr]

​@@StraightUpRainbowsderp. It would've been a better decision. It's actually reliable and good for 300k miles low maintenance.

[@LudiCrust.]

@@StraightUpRainbows4Runners are one of the top 10-15 car models you can buy. Toyotas & Hondas combined have over half of them. Anyone saying anything otherwise is lying to you. I’ve worked in the auto industry for 26 years…

[@StraightUpRainbows]

@@Brisco_County_Jr incorrect. reliability doesn't matter if you can't survive an accident to see those 300k miles!

[@10cpaul]

I’ve had multiple Toyotas with sunroof and they ranged anywhere from Brand New to 15 years old. I currently have a 2010 Highlander for the sunroof no issues. I’ve never had issues with Toyota.

[@michaelm8754]

I've had and currently have cars & trucks with a sunroof and never had a problem with them. How did water get into the passenger side roof air bag wiring harness connections if not from a manufacturing defect? Toyota needs to step up and fix their manufacturing problems under warranty.

[@mojo4376]

KZbin removing comments critical of Master Toyota

[@ramaswamynarayanaswamy4806]

Toyota hates criticism....isn't it obvious?

[@keeganmcgilacuddy472]

Totally agree with your commentary on Toyota and there handling or mishandling of warranty work. I own 04 Tundra, 08 4Runner, 17 Tacoma and a 19 RAV4. All were new vehicles when I purchased them. No precept for the RAV4. Under the time/mileage warranty the rear hatch hinge actually crumpled. Toyota said they were not covered under warranty because the think that we closed the hatch on something and broke the hinge. Then the sunroof mysteriously shattered, again Toyota would not warranty because they said it was our fault. Both problems are well documented to occur on RAV4’s. Until now I was ride or die. Now not so sure. I ordered a 24 Land Cruiser base model without the sunroof. I hope this purchase doesn’t come back and bite me in the rear. I fell your pain Ben - sell sell sell!

[@MountainHobbler]

I work for a software company that is used in thousands of dealerships, specifically on the fixed ops side of the business. I have been saying for years that Toyota no longer deserves the reputation that it has carried since the 80s. Yota stans are stubborn and loud, they refuse to listen to any criticism.

[@ramaswamynarayanaswamy4806]

And they fight to defend their company to the death..especially during Toyota/Lexus fixing issues which they claim other manufacturers DO NOT care about....they DO not care about insulting people who own other car brands as well..

[@octaviodominguez7772]

Love the honesty is not throwing dirt it’s telling the truth this will help people decide and not go in blind expecting a car with no issues

[@Dunks670]

The last reliable vehicles that Toyota built were from the early to mid 90’s. After that, downhill. My 91 Hilux ran without no oil for thousands of miles before I rectified the leaks.

[@LudiCrust.]

Huh? Toyota & Honda make up half of the 15 most reliable cars you can buy today. This guy is getting conned by a dealership and he jumps to blaming Toyota.

[@ramaswamynarayanaswamy4806]

Small cars maybe...they DO not make a 3/4 ton...

[@ramaswamynarayanaswamy4806]

Those Toyotas were genuinely tough, like the Squarebody and GMT400 pickups...and the old S10s...

[@ramonahumada4]

I’ve own 4 new Toyotas and their dealers denied repairs under warranty! They always had excuses. Now I own Fords and Ford dealers do take care of problems. Honda dealers give you the run around to!

[@NOTSoGoodHikers]

Try taking the LC to another Toyota dealer for service and see if they will cover the air bag repair. If not don't keep quiet and accept it. "The squeaky wheel gets the grease"

[@octaviodominguez7772]

Sad to see Toyota is going down in what they used to stand for reliability and durability

[@StabEDealin]

Ben is skipping a maintenance item that he’s (and many others) not aware of; clogged sunroof gutter drains. All sun roofs have them, some are better than others. Something he’s doing is causing them to clog faster. Usually dusty or high pollen environments, often times certain soaps/chemicals from washing.

[@octaviodominguez7772]

@@StabEDealin that would make sense if it wasn’t for the fact his previous vehicles that where called “unreliable” also had sunroofs and never has that problem twice in a row in a very short time span,the sunroof shouldn’t have that manny problems in such a short time

[@StabEDealin]

@@octaviodominguez7772That’s certainly true, I’ve had varied luck in my area. Only vehicle to never ever leak or clog was my old 911. Some drainage designs are obviously better than others, but once you’ve gone through it you’ll suspect them all of failing when you least want them to. So now I just blow them out once a year in the fall.

[@ramaswamynarayanaswamy4806]

Agreed. It seems to be a problem with the Land cruiser, NOT with him....

[@rogerftaylor20]

The UK law states: “Everyone charged with a criminal offence shall be presumed innocent until proved guilty according to law” The same as in the US!

[@MrTimothymartin]

Totally different in the US, actually. We spell it, "offense."

[@cargopilotguy305]

The UK charged and sentenced a man for making a joke with his dog.

[@ndenkha]

If the sunroof didn't leak, then how did the water get in?

[@r3sp3ctall]

Totally agree with you. Toyota doesn’t make good quality car anymore. In the past they were boring but at least durable. Just read owners opinion about Highlander and Corolla Cross in the online forum. My 22 Lexus NXh has had so many issues that I don’t believe in Toyota/Lexus reliability anymore regardless whatever those Toyota lovers out there say. I won’t buy another Lexus or Toyota.

[@plmn93]

I used to drink the Toyota Kool-Aid. My sister bought an '90s 80-series Land Cruiser 20 some years ago, believing, like most people, that it was one of the best 4x4s on the planet. When I drove it I couldn't believe how sluggish and crude it was. Like driving something out of the '60s or '70s with the fuel economy to match. It was not all that reliable either and repairs were expensive. Their subsequent F-150 was a much better all around vehicle for them.

[@landlubber42069]

I had a similar experience with my wife's RAV4. Roof rack seals failed, water got in and caused 11-12K worth of damage where the dealer had to strip the interior, replace the wiring harness and replace a few electronic components. They covered it thankfully, but all that damage could have been avoided with $1 seals instead of 10 cent seals. Toyota didn't cover for a rental either. Toyota's more basic cars are great, especially the ones with no sunroof.

[@adamsorrells4052]

I am a fan of Toyotas, but a Tundra and two 4Runners have all had problems. For example, 2018 4Runner limited, shocks went out after 50,000. Not covered under extended warranty. With the Xreas system it is a $5,000 repair. Brakes went out. The headlights are so poor that night driving was dangerous. Replaced with Morimoto headlights (which are amazing), which costs $2,000 including install.

[@ericmorrison794]

Toyota accused me of taking a bucket of water and dumping it on the carpet.it ended up being the ac drain line wasnt vented to outside.i fixed it called them to tell them i found the problem they said unfix it and bring it back and they didnt want to replace the moldy carpet either.

[@danLTa1]

Isn't ford better than Toyota?

[@Baebon6259]

@@danLTa1 better at recalls? It seems like everybody wanna outdo each other in the recall department.

[@robqwertyuipp8750]

Had that issue with Acura MDX as well , refused to fix it until they found out the drain was kinked from manufacturing. Didn't even clean the moldly and wet carpet! It was my first and last Acura , blaming the customer before looking into the problem!!

[@stonepa]

Crazy. I have had 3 Land Cruisers since 1987. All bought new. MyFJ60 has been everywhere in north and South America. No real issues in 225k miles. My 100 has been everywhere as well. Almost 470k miles. Original engine and transmission. 3rd starter (really just a maintenance replacement). No other issues. My 200 has been everywhere. 135k miles. Zero issues. They really are bulletproof. Can’t imagine how your dealer is treating you this way. My dealer in wonderful.

[@davidnuxoll7074]

You say the power train is bulletproof but then others buy Toyota do all these lift kits, bigger tires, etc and cumulatively it’s wears down the powertrain with extra weight and wear and tear on gears. Then the rust issue has been around for years and multiple vehicle iterations. People but this perfection status on them but all vehicles have issues. I’ll drive a Nissan truck, pay thousands less and if I want to mod it have plenty of aftermarket support.

[@Edward-Norton]

If Toyota did me dirty and didn't cover that airbag under warranty I would probably trade it it on a different brand. It will be interesting on what the dealer tells you about this one.

[@bk27117]

Classic Toyota fanboys always lie to us saying how reliable their junk is. Thank you for exposing the truth here.

[@John-tk6wd]

Land Cruiser is basically a luxury car, it is catered to have certain errors because someone who can buy those can get it fixed…. compared to european its less complicated, but it also has its errors, it caters to the upscale market, so the maintenance will be similar to other luxury cars just on a more simplified level. It’s a gamble to get a second hand one even with the Toyota badge, its basically the lesser of the evils, the old ones though are bullet proof.

[@Danzilly]

Toyota needs to go back to v6s

[@salmanddj]

I think whoever is doing a wrap on your car is messing some seals up. Your other car had the wrap and this one as well

[@BenHardyCars]

No

[@GuitarDude722]

@@BenHardyCarsnice response

[@StabEDealin]

@@BenHardyCarsIt’s clogged drains. I’ve been through this before. Stop wasting your time.

[@7THxSIGN]

Very interesting observation and you maybe right! Was his other LC wrapped as well? He is literally the first person I hear having issues.

[@CosmoTheeDog]

I was thinking it was the wraps too. But I also wonder if it’s a 2020, 2021 type issue. I heard lots of cars from many manufacturers suffered from quality issues after COVID

[@SaltShack]

I have two Land Cruiser 200 series. A 2013 with 140k (purchased with 120k) and a 2021 with 40K (purchased new). Both are heavily modified with winch bumpers, long range fuel tanks, suspension and dual batteries. So nearly 4 years and 60K miles no issues except the 2013’s driver side mirror retract motor has failed, $2,200 repair estimate. It is being traded in on ordered Ineos Grenadier Quartermaster to sit next to our Grenadier Trialmaster Wagon. I sure hope you’re right about the Grenadier and wrong about the Land Cruiser.

[@Mr99Burns]

You had a perfect car 4Runner and you sold it now you got content

[@DUNEATV]

I’m so glad I bought my 2024 Jeep Rubicon!

[@PeakDecline]

Toyota is an anti-customer company. Look at how they're handling the V35A engine recall. Instead of giving customers the full new replacement engine they deserve. They're just sending out small blocks and making dealer techs do engine rebuilds. Which is simply going to lead to even more problems down the line for those impacted customers but by that time Toyota can wipe their hands clean of it. And well... the customers don't seem to be as vocal about this mistreatment as other brand buyers will be. Because Toyota buyers bought a Toyota because of the reliability reputation and people don't want to be wrong. Its so hard to find out what is real and isn't real with that crowd when researching used Toyotas. Especially any of the BOF products. Its like they've built a mythology around it and its only somewhat tied to reality.

[@Mr99Burns]

They are also giving $10k discounts on these cars so smart people are buying them now

[@SuperSnakePlissken]

Toyota is replacing 102,000 engines for free.

[@PeakDecline]

@@SuperSnakePlissken Yes after they failed and tried to avoid doing that for months. These issues have been happening for 2 years now. And part of what forced their hand was that it was a safety recall because trucks lost forward power Toyota had to do this. They had no choice.

[@SuperSnakePlissken]

@@PeakDecline ...but they did it. All recalls are a no choice situation. It is either that or get sued. That's how all companies do it. They calculate how much it would cost them in lawsuits versus the recalls and they then make the choice. This is why GM has never recalled their failing 5.3L V8 engines since 2007. They have a near 100% failure rate of camshaft, lifters, seals causing the owner to spend in Bidenflation numbers $7,000 to repair. The thing is that 100% failure rate is typically after 150,000 miles. By that point it is the 2nd or 3rd owner and GM just does not care.

[@PeakDecline]

@@SuperSnakePlissken there is nowhere near 100% failure rate on the lifters on the 5'3. Yep, it's pretty bad situation on that engine, especially from like 20,20 to 2022. But it's not nearly at 100%. . My problem is you seem to be giving Toyota credit whenever Toyota did the bare minimum until they had to do it. The other thing is that the nature of the way the tundra engine fails renders the vehicle unable to move which is a huge safety issue. That's why the NHTSA is involved in this recall.

[@migwashere5389]

Imagine having a car that only deploys the airbags if the accident wasn't your fault. The new Toyota sensing is kind of a douchebag.

[@FishOnIsMyHandle]

I'm curious to know if the problem ones were built at the Hino plant. I think they also build them at the Tahara plant, which is where the Forerunner is made. Seems like the Forerunner has been the most problem-free unit, through the '24 model year anyway. I'm going to try to confirm that before my next Toyota purchase, with all that is going on now.

[@Annihilator105]

Toyota will always find a way to say it’s on the owner and they will not cover the cost, been my experience with my past Toyotas.

[@ramaswamynarayanaswamy4806]

All those who say that Toyota/Lexus customer service is BETTER than any other brands are either LYING or are PAID by the manufacturer/dealership to say this...or are brainwashed.

[@brianh5393]

I'm pretty sure the 12 valve Cummins didn't have airbags or a lot of other features your 200 series has. The good news is just like the 12 valve Cummins, the Land Cruiser will keep running without all the bells and whistles. The deal breaker for me, 20 years from now, is when 4x4 won't work and the windows won't roll down. All the other stuff is going to break at some point no matter what manufacturer you choose.

[@Mgramckow]

My wife has 290,000 miles on her 2003 LC. It’s given her zero problems in all of these years. It still looks and runs great, but I’ve been thinking maye time to replace it. Been looking at the new GX550 and the new landcruiser, but I’m not confident that the new drivetrains will provide the same flawless experience. Have been looking at the Grenadier, but my experience with BMW is a little like your’s with Toyota. So I thought I might try to find a low miles LC like yours, but now I’m having second thoughts. What to do. 

Hiope you get things sorted with Toyota. I’ll be watching to see what they say this time around.

[@vipraz119]

Didnt you have both the 200 series wrapped? Any thoughts on people that do the wrap cause something to leak when they remove the roof rails etc during the wrapping process?

[@BenHardyCars]

They don’t remove the roof rails

[@DavidRego-wn4lz]

Toyota is not Toyota anymore. When I found out that they wouldn’t take the 22or 23 Tundra in on trade. And the few Toyota dealers that did offered 15,000 less than book value because they didn’t want them because of the bearing recall. Toyota built this vehicle and sold it. Now they are saying it’s your problem. The first people with this problem were blamed by Toyota for it being the consumers fault. I was a Toyota fanboy but no longer.

[@MrDilbert111]

Drove my Honda CRV for four years with zero issues. Just sayin’

[@SM-og9pt]

The cult of Toyota is crumbling

[@Baebon6259]

the new 1 yes. The old ones still drive around.

[@ramaswamynarayanaswamy4806]

Their owners are fixing them up constantly like any other car...don't bring me the silly facts....which ALL toyota owners do...

[@JeffHurt-r2p]

Hey Ben I just might know your problem with the land cruiser. I follow the car care nut (certified Toyota mechanic for a whole lot of years). There is a drain for the water to go to from the sunroof to the A piller. If it gets clogged it will cause rust in the area you pointed to in your video. Jeff

[@davidj2874]

Toyota has always seemed to me they use cheap materials especially on the inside. I mean if you’re going to use plastic that’s all good, just use some thicker plastic so it’s not flimsy and cheap feeling

[@sanklin27]

Ben, I've owned an '18 LC200 for five years now - no issues. It seems that maybe, just maybe both your LC 200s which have been either repainted or wrapped could be the issue... That green is not a standard color and is probably the reason your warranty won't cover the repair...

[@johnschmidt792]

I'm not sure you have contacted corporate and are just getting run around by dealership.

[@croaker4747]

The real tragedy is the awful wrap you put on a 200 HE. Just hit 60k on my 2021.

[@MrT-nh6di]

That's what probably caused his drainage issues that caused the air bag light to cut on.

[@bruce7890]

Shame... I think it looks stellar...

[@croaker4747]

@@bruce7890 Well that is cool, but I’d take it off before you sell it. They only made 2,400 HE’s. Not sure why anyone would wrap it, but that is just me. Plus I’m guessing that is what caused your leaking issues. I’ve had mine up and down multiple Passes in CO, and never missed a step.

[@bruce7890]

@@croaker4747 right... Two low mileage 200 series with wraps and Toyota refuses the warranty... Kind of plausible given the work of a third party in and around the sunroof...

[@tedunguent156]

Gee, "somehow" a vehicle with a big HOLE in the roof was getting water leaking in. Vehicles that are built to go off road where the TWISTING forces and torque on the frame and body try to flex the frame, body and roof should not have a big HOLE in the roof. Paying twice as much for a Land Cruiser over a Wrangler makes no sense to me.

[@youarerightboss]

Glad I purchased a new 2nd generation 2021 Toyota Sequoia TRD Pro employing that bulletproof naturally aspirated 5.7 liter V-8 engine and reliable 6 speed Aisan transmission

[@slim3time]

Probably shouldn’t have wrapped the truck, that’s not Toyota’s fault. The wrap tuck compromised the sunroof seal.

[@rickster7876]

Ben stop getting Sun roofs. They are problematic in so many different vehicles. Sorry about your luck brother.

[@BenHardyCars]

Standard on Land Cruiser

[@dominicgreen115]

206k on my 2013, been rock solid. What airbag code is showing up on the scanner?

[@jay315-z5k]

Number one: I think it’s illegal to not cover that under warranty. Number two: I think Toyota’s reliability has gone to their head so that’s why some of their newer cars are having so many issues.

[@robertmurphy7803]

Did whoever installed the wrap remove the roof rails? If so they MUST be resealed properly or they WILL leak.

[@BenHardyCars]

They did not

[@noelsaw]

I think the Car Care Nut (in Chicago) talked about the panoramic sunroof being a potential nightmare. Q: You didn’t really elaborate on how much you’ve talked to Toyota Corporate HQ versus going through the dealership? I think you have to take this to a consumer lemon law attorney if you really want this to resolved.

[@magnoliap5824]

Dang Ben, sorry to hear this. As others have said, go to the top at Toyota USA.

[@srtology]

Not surprisingly, seems all modern cars are built cheaply and sold ungodly expensively today.

[@7THxSIGN]

You are absolutely wrong with your comment on American warranty companies being more willing to cover repairs. FCA has denied all my warranty claims which were clearly manufacturing issues on their end. Warranties are a joke. All warranty companies and dealerships are in the business of making money, not paying out.

[@Mr99Burns]

American companies would be out of business if they paid out easily in all their manufacturing mistakes and you know they make a lot of them

[@benjaminfallon1072]

Powertrains that run forever???? Ask the owners of the new Tundra’s & Tacoma’s how they feel about that with the engine replacement recalls. Buy yourself an Escalade or Yukon.

[@Drewcardello]

No, buy a F150 or expedition 🤣 Seriously though, don't buy anything new

[@ramaswamynarayanaswamy4806]

MY20 and below Yukon/Escalade are good vehicles when well maintained...rack up hundreds and thousands of miles....IGNORE the people who complain or spread negativity online...the ones that have issues are very small in number compared to the volume sold.

[@Drewcardello]

Your vehicle are also probably 25 years old

[@borishorciak181]

Ben, get the GX460. I have 2023 and there are no issues at all with he truck. On the other hand ppl are saying the same thing about your LC. LOL

[@isaac198428]

Toyota is having major issues with newer models. From Tacomas, Tundra, Land Cruiser… basically the only safe Toyota vehicles right now are the Camry & Corolla. Any other has engine, transmission, paint, air bags and wiring/electrical problems. Even under warranty, Toyota refuses to address some issues. So much for long term reliability. 😂

[@98red300]

I agree 100% Toyota today is not the same company it was back in 2010 or so. I normally drive Honda CRV's. I'm only looking to purchase a 2012-2014. The newer ones just won't hold up like the older ones. The only company from my research that has gotten better with time is Mazda. I have looked at a few CX5's and they are quite nice.

[@SuperSnakePlissken]

Man I feel for ya brother! I have a 2020 Lexus LX 570 (the Lexus version of the Land Cruiser) and it has been flawless. We are at 89,451 miles as of today and not one thing has gone wrong or bad. $8,000 for something like that is a complete gut punch. Personally, I would not fix it and I would just verify everything is sealed and keep going. Now, not saying this is the case, but do you park under a tree or is there debris that gradually falls on your vehicle? It sounds like you have the classic clog issue on the sunroof that backed up and got water inside of the roof. To have two vehicles in the same place fail like that....could be environment I am just throwing it out there.

[@michaelmazur8234]

My brother had a camry for 250k miles, same take. Toyota makes bullet proof powertrain but the electronics and everything else were very problematic.

[@salimrandall]

I’m glad you made this video and didn’t stay quiet. Personally I rather lose on depreciation than pay the $8,000 twice. I’d trade both LC in for something else. It’s about saving money in the long run to me. You can’t trust the vehicles anymore.

[@fletchb]

Are you sure it is the sun roof causing the issue? Only heard of clogged drain tubes doing that. But I have heard of roof rails causing this very issue on new Toyotas.

[@stevemazzara8178]

You need to find a good mechanic that can read PCM codes and wiring schematics, it could be another issue causing the air bag light to come on. Since Covid the quality of dealership mechanics has plummeted, their technicians following set procedures and don’t go beyond that, and if the dealership is under staffed they may just blow you off. I would like to see you get a second opinion and made a video on that. Good luck.

[@Mr99Burns]

What are you talking about. I had Toyota replace my clutch in my 2023 GR86 when it went out after only 2000 miles. Clutch was fried. Initially they said no and dealer only covered parts at first but I submitted a claim through their website after and they reimbursed me for the whole repair. They easily could have saved said I fried the clutch. I’m sure everyone’s experience is different and you’re dealing with a vehicle that’s no longer being produced and that might play a role. Try submitting all your receipts through their website to their warranty department and make your case. They might pay you.

[@sgoldste02]

This is very surprising--not only from a reliability perspective, but also Toyota's warranty response. I've always heard that Toyota is very gracious when it comes to warranty coverage. But maybe that has changed over the past decade or so.

[@dot854jc]

I would take it in and not take no for an answer. They would need to prove I did something wrong or cover it. Makes me wonder if a third-party warranty is a better route. I wonder if The Car Care Nut has seen similar issues.

[@carlossilviotube]

You dont need a diferent car. You need a better service advisor/dealer. I have worked many years with dealers, and that does not make sense. Call toyota directly. Well question is do you have only powertrain warranty? Because airbags are definitely not powertrain. This seems like a goodwill situation. But once again call toyota directly.

[@ryzen397]

if its the same exact issue then they should recognize that and fix it.

[@AwesomesMan]

First glance at that wrap and I’d say this is likely owner issue

[@muzinkosi668]

Mate i have a 2017 LC200 in South Africa, mine also had the airbag light on because of a low battery, after replacing the battery it stayed on for a day or two, just take it for a couple of miles drive to fully recharge the new battery, it is likely to disappear on its own, unless of course it is caused by corroded wires under the sun roof, mine does not have a sunroof, but its the VX top of the range trim in SA. An airbag light might be a far less issue to worry about than an engine light in the Granadier, but hey we all see car faults differently.

[@umarc9767]

Buddy, email Toyota corporate Japan. The dealer would cover you no doubt. Toyota has a bit of an attitude issue given their reliability and over the top demand. But nothing that can't be resolved with a bit of an attitude given back!

[@Deatomizer]

Toyota started to go downhill with their reliability the day they decided to ad tech to their vehicles. I had a 2019 Camry that was nothing but problematic with only 20k on the od. Hope thing work out for the best with this issue.

[@stevenpena1701]

All manufacturing jobs suffered big time during Covid. Perhaps because this one and your other one were both manufactured during that time, they suffered reliability issues. Idk just saying.

[@johnyota131]

Horrible of Toyota to not cover that. They should reach out to you and make it right!

[@Slythey]

Toyota hasn't been what echo chamber fanboys have been parroting for upwards of a decade or more at this point. The remaining solid models they had were the 4.0 4runner and Prado/GX460.

[@MisterMikeTexas]

As for Toyota's recent issues, it could be the younger generations of the Toyoda family are not quite as customer centric as the older one. The younger ones could be taking a more MBA approach to running the company.

[@traildoctor9749]

Long live 100 series !!

[@wamps3370]

So sorry about your issues! I own a 2024 RAV 4 and 2023 4Runner ORP, thus far perfect! I hate sunroofs and will never have one in any vehicle I own. Just not worth the potential issues. I think you should get the Official response from the dealership. If it's the same as your 1st one I'd look at the lemon laws of your state and maybe seek an opinion from an attorney that specializes in it. Remember, this is a safety issue, and approach it from that standpoint. Fed. laws may come into play. And just go from there. IMHO Toyota is WRONG not to honor their warranty with you! IF it costs $8000 to repair your issue it may make sense to involve an attorney...and then seek reimbursement of your legal expenses from Toyota via your attorney. I'm not a lawyer...

[@dewz440]

Over the past 20 years my wife and I've purchased 10 new Toyotas. Today I found out Toyota has started giving campaign contributions to the likes of Matt Gaetz, Marjorie Taylor Greene, Lauern Boebert, and numerous other 2020 Maga election deniers. Needless to say, our plans to purchase a new Toyota this fall have changed to purchasing a new Honda. I refuse to support a company that supports Trump's obedient sycophants who praise Russia and Vladimir Putin while seeking to destroy America's Democracy in favor of an extreme right-wing authoritarian style government controlled solely by Donald Trump.

[@rickrice8102]

Toyota has always pushed back on major warranty work. You need to escalate it to the regional service manager. I know people who have threatened legal action as well. The sad fact is that every car manufacturer including Toyota is going to have issues with electrical components after about 5 years or so. You can buy a 3rd party warranty specifically to cover electrical components and technology which is usually more effective at getting things covered than trying to do it under the OEM bumper to bumper warranty.

[@Troy-fv9uq]

It costs extra money, but when you buy a new vehicle get a 5 year, 100K miles bumper to bumper warranty.

[@oliverallen5324]

Nissan looking better all the time. With a lot of things Ben, if it's not confidence inspiring, it's time to let it go (I don't mean just cars). Be well friend. I'll keep watching.

[@Yoyomanmanholla]

The automotive engineer says not possible. It’s built at Tahara. 😂😂

[@BigAltimaEnergy719]

No these ones are built at Yoshiwara Factory they also built the LX, LC70 series and other products there as well