Toyotacare what is it? How to use it? What qualifies?

Toyotacare is a no cost to you service plan for your Toyota. it is free to you. it will help to maintain your new Toyota for 2 years and also help with toyota roadside assistance.
The brochure I mentioned and the ability to Check your eligibility are on the page below.
www.toyota.com/toyota-care/

[@setecsecurity]

You answered so many of my questions with this video. The dealership didn’t give me details. Thanks for video.

[@stevenwelchtoyota]

Happy to help

[@marialazaro2643]

You're right not very often a Toyota breaks down, my husband has a Tacoma 99 and it's still running like a champ! He does not plan on selling it 😂😂 he loves his truck that's why we just bought our family car a Toyota Highlander 21 and we love it!

[@stevenwelchtoyota]

Maintain it and it will maintain you

[@phoenixxstar3825]

I have a 2004 Toyota solara. I have had her for 15 years and she still runs great. Two days ago I bought a 2023 RAV4. I don't plan on getting rid of my 2004. I'm about to get her a new paint job some maintenance under the hood and new interior. I adore Toyotas and will never buy another brand. In December I plan on buying my husband a Rav4 for Christmas. He fell in love with my new girl that I call Stormtrooper cause she's bright white and just got some nice dark tints yesterday. Anyway , thank you for your videos I subscribed right away, I love your personality and your laugh. 😊

[@yungahungatv8049]

I miss my 2004 Solara gold, sunroof. I still see them on the road. Good make

[@brendonallen8239]

Weird question but, would you be willing to sell the Solara?

[@ProdigalBeard]

this was all super informative. I bought (ordered) my Rav4 hybrid from a toyota dealer 50 minutes away (local toyota dealers are in an auto group with a terrible rep when it comes to sales) and was hoping I didnt need to go out there every single time.

[@stevenwelchtoyota]

Interesting that you bought there

[@ginettesevier3723]

Thanks for making this clear.

[@stevenwelchtoyota]

Happy to help

[@TWEEDYLAND]

Wow, thank you for this. I'm going to test this out. Also you didnt mention if the first buyer has to be a person or if car rental companies when they purchase will activate the 2 year countdown of toyota care. Either way I purchased my Toyota from Enterprise and they mentioned the factory warranty and all things included with it but funny how they didnt mention toyota care. So we shall see

[@stevenwelchtoyota]

It is when the car is delivered until the vehicle stops qualifying could be 5 owners its 2 years or 25k miles from original delivery

[@vamsicvv8038]

Hey Steve. Can you explain us more in detailed about Toyota Financial Services “Tire and Wheel protection with cosmetic coverage”?

[@stevenwelchtoyota]

that is a financial product so i am not the best to explain it but it will repair or replace a tire or wheel that is damaged. it will save you money by paying you back the first time you use it. Also it can keep the value of your vehicle higher as those repairs and be expensive

[@hkk3656]

I strongly believe the oil and filter should be changed every 5,000 miles...not 10,000. I'm a former technician and many professionals agree with me. Cars and major engine repairs are expensive! "Toyota Care" really should be doing these changes for customers, free charges every 5,000 miles. Please reply.

[@stevenwelchtoyota]

You can always add extra oil changes. Toyota has done the research and know their product and in my opinion I would not expect them to do anything that would cause less reliability in their vehicles due to the reputation of reliability that they have.

[@S3r53]

Steven I need your help. Is it possible to lock all the 4 doors of my toyota yaris 2018 icon tech while I'm driving? This a safety feature most modern cars have but I am not sure if my yaris has this feature. And if it has how do I activate it please?

[@stevenwelchtoyota]

are you wanting to lock by speed or when you shift out of park?

[@garypara2225]

How much can you go over oil mileage or tire rotation an keep warranty, thanks

[@stevenwelchtoyota]

If you are asking about the Toyotacare you can get the services done 1k miles up or down and I believe its a month early or late if you are going by time.

[@zercool6]

I’ll only have 2 oil changes done by the end of the 2 years. Is there any way to get the oil and filter for the other 2 changes so I can change it myself?

[@stevenwelchtoyota]

Toyota only gives you 2 oil changes. Check your maintenance guide. The recommended oil changes are at every 10k or 1 year

[@Spartankiller2012]

What about after 25k i saw you can purchase a 4 year plan or every 5k miles ? Can you explain that

[@stevenwelchtoyota]

the plans after the 25k are usually dealer specific

[@Hardrock4040]

If you don't use the two year or 25K mile Toyota Care I was told by my dealer, the tire change and inspection at 6 months could be skipped but if I missed the 10k mile Toyota Care oil change it would void my warranty, yes my 100k or 10 year extended warranty. So I could miss a Toyota Care Service when the oil is due and lose my 100k mile warranty? I'll take my new Toyota in for the oil changes but the tire rotation, and fluid check doesn't equal my time leaving it at the dealership or waiting there on it. So what about that warranty, will not doing it per Toyota Care void it?

[@stevenwelchtoyota]

you just have to do the service. if you want to pay for it go ahead. The dealer gets paid from toyota and its free to you so they may be trying to push you that way even if you want to do it another way.

[@MarioPerez-yi2tw]

I bought a tacoma 2023 in naples, Florida. Does the toyota care service is incluede and I get free oil change?

[@stevenwelchtoyota]

Southeast Toyota has a different system you pay for called toyoguard

[@swarajpalsingh]

Hi , i have 2022 highlander platinum i feel pulsuation on breake padal as wel as stering shakes while breaking its 16000 miles. So does it cover under extended warranty?

[@stevenwelchtoyota]

i dont know. brakes are wear out items. the new warranty covers defects

[@Hernsama]

Is it’s pulsating then take it in it’s covered under warranty. I had brakes replaced at 15k under warranty

[@stevenwelchtoyota]

@@Hernsama its possible but there is a procedure that your service dept has to follow to get it covered

[@clivefutube]

Steve, what would you suggest, after taking my 2022 highlander hybrid to my local dealer for 10k Toyota care I came home to find they didn’t rotated tires- I marked them, did not top up fluids, didn’t do tire pressure and didn’t correct rattle from underneath. Can I call Toyota and pick another dealer for a do over.

[@stevenwelchtoyota]

I would reach out to the manager of the service department of the dealer you went to. Give them a chance to make it right.

[@jpdoc5722]

that’s a bad service dealership. corporate send out surveys via email

[@IwCk]

Just had the first service done to my vehicle and found out that no oil change, fluids top up, or tire rotation were done during the visit. They basically just turned off the maintenance light and called me to pick up the car. What a joke.

[@jpdoc5722]

@@IwCk should report to toyota corporate . it’ll affect their dealership rating (&ability to get inventories)

[@henryhuynh8615]

@@IwCksue them those bastards need to get served

[@ramiropiceno7414]

Is that Toyotacare plan offer a standard or mandatory for every Toyota dealer? I had to pay for mine.

[@stevenwelchtoyota]

The Southeast region is different and they charge for it.

[@user-ip2dl3xs4s]

Is Toyota care offer in Toronto as well?

[@stevenwelchtoyota]

i dont know

[@vaderdaniels]

Does it cover cabin air filter ?

[@stevenwelchtoyota]

If it is in the book for the first 25k

[@stevejohnson4538]

I was told they do not do oil changes except for 10,000 miles please respond

[@stevenwelchtoyota]

You can do more but they wont do them for free as part of toyotacare. I have customers who do the oil changes every 5000 and they pay for the extra ones

[@stevejohnson4538]

@@stevenwelchtoyota That’s why I’m buying the equipment to do my own oil changes because I believe every 5000 no matter what

[@stevejohnson4538]

@@stevenwelchtoyota But then again that was the sales finance people telling me oh yes we will do it every 5000 Hah Hah Hah

[@naveenthemachine]

That topic is probably the most debated for new Toyota’s I’m worried that the 5K oil changes means that the oil they use will only last 5K miles or 6 months. I thought that modern oil like 0w-20 or 0w-16 can usually last 10K miles or 12 months

[@stevejohnson4538]

@@naveenthemachine 😤

[@awax9221]

Does Toyota care cover chipped paint? paint on my lower front end is coming off .

[@stevenwelchtoyota]

No. That is considered damage.

[@awax9221]

@@stevenwelchtoyota warranty should cover it?

[@stevenwelchtoyota]

@@awax9221 no damage is never covered by a warranty only defects. Your car insurance may but it is likely that it would cost less to fix than your deductible

[@awax9221]

@@stevenwelchtoyota Had my highlander for a lil over a year and the paint on the lower front end is allready chipping I’ve owned Hondas acuras Mercedes and BMW’s never had paint chipping within the first year Love the reliability of these cars but wow these cars are cheaply made also a annoying rattling noise coming from door when driving on highway. Hopefully warranty will cover it.

[@stevenwelchtoyota]

@@awax9221 bring it into service. Have them submit it to warranty. You never know

[@clayfree7428]

Good explanation but…..sounds like a lot of sugar for a dime. I change my oil every 3,000 miles. Basically the first 20 to 30k miles these inspections will be a quick sight on inspection. No worth it….

[@stevenwelchtoyota]

If you want to over maintenance your car it wont hurt it

[@ricmcneil4373]

It’s not free. The sticker on the car says that Southeastern Toyota Distributorship has charged $699 for Toyota Care. Not free to me.

[@stevenwelchtoyota]

Yes I should have clarified that Southeast Toyota region does charge their customers extra for it rather than including it

[@redouanebenaia3322]

Hello, can you activate the subtitling of your videos in french? I would be very grateful to you.

[@stevenwelchtoyota]

not sure how

[@rorycalhoun1126]

Extended Warranties Nowadays???? Heck YES!!! Majority of modern day vehicles have TONS OF ELECTRICAL COMPONENTS in them that can go wrong and if you are beyond your 36k Warranty.........😂😂😂😂😂JOKES ON YOU $$$$

[@stevenwelchtoyota]

I always recomend a extended warranty

[@jpdoc5722]

How much is this prepaid maintenance?

[@stevenwelchtoyota]

2 years 25k miles included in every region except the southeast

[@jpdoc5722]

@@stevenwelchtoyota I meant , to purchase after my no cost expires?

[@stevenwelchtoyota]

@@jpdoc5722 that can vary

[@jpdoc5722]

@@stevenwelchtoyota I just saw $329 from a corporate flyer

[@stevenwelchtoyota]

@@jpdoc5722 sounds reasonable

[@Jeffopar]

Its not free, you pre pay for it when you buy the vehicle.

[@stevenwelchtoyota]

You pay for it if you buy in the southeast region. They add extra to the price for it

[@romanc.5074]

Every 10k miles oil change? no good, that is too long.

[@stevenwelchtoyota]

I do mine at 5k but Toyota recommends 10

[@captiantim1]

It's a way to get you in the service department , and then they try to rob you ,after your free oil changes are up😮

[@stevenwelchtoyota]

If you start servicing your vehicle ot tends to last longer

[@captiantim1]

@@stevenwelchtoyota yes I know Toyota is a outstanding product

[@chaoticpanda-bb9bx]

My car had 10k miles on it and Toyota said I needed new wiper blades and an alignment. Scammers.

[@stevenwelchtoyota]

Wiper blades could be needed but they are not normally. If they are needed they are not routine maintenance so it would be extra

[@JohnnyReno71]

Nothing is Free you are paying one way or another

[@stevenwelchtoyota]

Its included

[@johnnyperdue363]

You are paying it in the cost of the vehicle. It’s definitely not free.

[@velvethammer8454]

❤22_24 Tundra & Tacoma & 24 Lexus engine front bering failure stay away 🎉😢

[@stevenwelchtoyota]

It's rare