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Your device is not appearing/undetected buds are common after the unboxing process, simply make sure to charge the undetected buds with the center light is constantly red if it turns green than just jiggle/wobble/move the position of the bud/buds. With the constant red light position, leave the case open and charge for 1 - 2 hours. Finally, re-pair the galaxy buds. If after this method one of the buds still not detected please follow my other video on how to fix the single connection issue.
Please note that this method is when the device or both buds are undetected. Normal charging will apply after both buds are connected.
For any question please write in the comments section.