Ultimate SETUP GUIDE - Ugreen NASync!

[@WolfgangRohm]

I am one of those, who really do appreciate the simplicity, which you mentioned. Very helpful...thanks!

[@forestchaput]

Glad it was helpful!

[@cristianherrera1545]

This device is going to be my first foray into NAS systems and your video was super clear and simple to digest, great breakdown of connections and setup etc!

[@forestchaput]

Great to hear!

[@akilorosky]

same brother

[@CFIMike]

This is one of the most complete and useful videos I've ever seen on KZbin.

[@forestchaput]

Thank you so much for watching!

[@BlaqViper]

Thank you Professor!!! Just received my DXP4800 and this plain speak but thorough video has become my digital manual!

[@forestchaput]

You're welcome! I'm glad it was helpful.

[@colabmanager9181]

The one thing I was looking for: how to set up the NAS as a drive on your mac. For some reason I couldn't find it in the set up instructions with UGREEN anywhere. You just gave the step-by-step instructions I was looking for. THANK YOU!

[@forestchaput]

Glad I could help!

[@BernardLopez]

Nicely done video that will serve me well when I receive the DXP6800 Pro. I especially appreciate how you tied in an easy way to achieve 10gb transfer speeds using a 10gb capable switch. Thank you!

[@forestchaput]

Thank you!

[@gavinquinlan]

Is it possible to use the 10gb adapter with a usb c port? I don’t seem to have thunderbolt on my desktop pc and there’s no space for another pci card. Feels like I’m stuck at 2.5gbe?

[@ShartedKegs]

Just want to say thank you, this video answered every question I had about seeing up my UGREEN NAS and getting things working. Really appreciate this video!

[@forestchaput]

I'm glad it was helpful!

[@Bust0ut]

If you're going to recommend WD Red drives you need to also warm that you need the pro or plus drives and not the terrible SMR drives.

[@oliverlison]

Excatly. WD sercetly changed that. I have had a few SMR failures and I was able to rebuild my NAS on two occassions. SMR drives might have a huge cache but cache is needed to write chuncks of data blocks. Every time the HDD writes something, Datablocks are re-written. This slows down the entire NAS. CMR drives are much faster and are safer for your data.

[@forestchaput]

I was not aware of this. Thank you for the insight.

[@iamjasian]

I just got my Ugreen NAS and this was soooo very helpful! Thank you!

[@forestchaput]

You're so welcome!

[@BastardoMark]

waiting for the LRC Tutorial video!! Thanks for sharing your knowledge! :)

[@forestchaput]

You're welcome!

[@Madoxbeatbox]

Thanks a ton for this video! Helped me a lot to install my DXP 8800 Plus!

[@forestchaput]

Glad it helped!

[@dw.in.michigan]

Yes. Please do a video on how to use LRC catalog and a NAS.

[@forestchaput]

Noted!

[@vproven]

Most definitely interested in Lightroom Classic and Catalog setup on the NAS. Thank you in advance.

[@forestchaput]

Sure thing!

[@amyperlmutter9112]

Would love to see a follow up video which includes how to use LR Classic with the NAS. Is it true that you can’t have a LR Classic Library on ANY NAS? Thanks for your videos. Always very informative and easy to follow.

[@forestchaput]

That is an excellent idea and something that I think would be useful for many people. Yes, I will add that to the future video list.

[@microsnook3]

@@forestchaput I will watch this too. I have a bunch of old folders for LR on my current NAS but want to add another NAS and need a refresher for how to do this. Thank you

[@Heiserton]

Just picked up this NAS to replace my Asustor. Going through the description and noticed you're also in Missoula haha.

[@forestchaput]

Missoula is the best! What do you use your NAS for?

[@obi1998]

Very nice explanation! I feel like I could tell my dad to watch this video and he would understand it.

[@forestchaput]

Thank you!

[@AAmtb]

For us non tech people, the visual explanation was better than anything! So to get 10gb, you pretty much need to have a physical connection?

[@forestchaput]

Yes! At this point we can't get close to 10Gb with Wi-Fi. Hopefully in the future though!

[@michaelpark7048]

Thanks for this video. Setting up my 6800 now. Very helpful.

[@forestchaput]

You're welcome!

[@kandydavins]

Awesome, thank you Forest for helping me setup my DXP8800-PLUS!

[@forestchaput]

You're welcome!

[@layed_black]

Got my ugreen nas yesterday and this video helped me a lot! Thanks!

[@forestchaput]

Glad it helped!

[@shawnstrasburg9410]

amazing video, thanks for breaking this down so simply for us.

[@forestchaput]

My pleasure!

[@CastIronEric]

Thanks for the video. Just ordered this on Amazon and some 12tb ultrastars

[@igibbs2000utube]

Nice video. I'd love to see a tutorial on setting this up as a Time Machine repository, and a comparison between it and the comparable device from Synology and WD.

[@forestchaput]

I'll add that to the list!

[@chrisumali9841]

Thanks for the demo and info, have a great day

[@forestchaput]

Thanks, you too!

[@alonzosmith6189]

Tk you for sharing, received my DXP8800 Plus

[@jumpfrogable]

Does anyone know what the dimensions (LxWxH) are for the 4 slot one? Can’t tell from looking at it if it will fit under my television.

[@pachabee]

Thank you for this!!!!

[@forestchaput]

Any time!

[@fml3776]

If I recall correctly there are some limitations when you expand your harddisk array (perhaps also dependant on the RAID setup). There obvioulsy will also be some (partial) file rebuilding involved when you add one or more drives. It might be preferred to use disks of the same storage size otherwise you run the risk of not being able to fully benefit from the entire disk capacity.

[@forestchaput]

Absolutely!

[@paulschiller9491]

i do use LrC - so is there a newer video on setting up LrC using the NAS drives?

[@forestchaput]

Here you are! Using Lightroom Classic with a NAS | Featuring UGREEN NASync: kzbin.info/www/bejne/i4W1n2pjjtCaotE

[@That1Engineer]

GREAT DRAWINGS :)

[@forestchaput]

😂

[@fmrp66]

Wher in the software in ugreen a way in the software to reboot the Nas

[@llamaSHORTS1]

A little confused, the drive test didn't seem to actually run any test for me... it just initialized my pool almost immediately ..and that was it. Am I missing something? If it's running in the background, is there a way to view its progress?

[@timnsherretired5919]

I am having the same experience. If there is something running the background, how do I know it is finished as I assume the Test / Format process must complete before I start moving data to it. I'm currently have a DXP4800 Plus with 2 ea WD Red Plus drives in RAID1.

[@carolbauer]

Thanks for this video, It was extremely helpful. I would be interested in using light room classic with this NAS and will watch for future video on this.

[@forestchaput]

Good to know. I will add that to the list.

[@pflasterstrips7254]

Most users don't need a RAID, if you get a single disk failure, it's way easier to use an external backup for the recovery. So, not 4x4TB, but 2x12TB instead and use one in the NAS and one as a external drive for backup.

[@forestchaput]

I agree! But it is nice to have an automatic disk-failure tolerance.

[@davekincaid8308]

I keep coming back to you great video on setting up this Ugreen NAS. Would you be able to maybe make a video on how to upgrade the hard drives to a larger size with out loosing your date? I have been looking everywhere have not found a video explaining this. Thanks....

[@forestchaput]

Thank you! That's a great idea. I don't have the time to make something like that at the moment, but I'll add it to my future ideas list.

[@Ml3ecker]

Wow. I found your presentation very easy to follow. I would love to see your recommended set up for using the UGreen NAS as a Google Photos replacement (so family photo and video storage/remote access) as well as a media server for movies and TV shows (just local watching locally).

[@MuhammadTanveer-gw3pt]

Do you must need static ip for remote access?

[@roninswdstudio2351]

Thank you for explaining things so thoroughly!! I had a question about the connectivity how come you cant skip the 10gb switch and plug directly say mac studio to the ugreen since it has 2 ethernet ports in the back? Is the switch absolutely needed? Also if I wanted to connect a PC and Mac to this whole setup the switch would be the way to go right, I could plug all three devices into the switch instead of the router and one cable to the router right?

[@mattisrobowskifilms]

I have the same Question about skipping the Switch and kind of using the NAS as the Switch😇

[@forestchaput]

I wish that was possible, but you'll need a switch in the middle. It's the only way to do it.

[@Number1fanofcaptain]

@@forestchaput Can you elaborate why? It is normally entirely possible to setup a direct connection between the two devices but you would have to correctly configure the address being used.

[@Viewfinderpd]

Connecting to the server on my mac isn't working? I have my mac and the nas plugged into a network extender. Would this cause the problem?

[@forestchaput]

Are the two ports on the network extender meant for two different devices? Or is one meant to be a wired connection back to the router, and the other a new device?

[@Viewfinderpd]

@@forestchaput This has just turned into a money PIT for me!!!!!! I'm doing what you're showing and it's not connecting. I buy a 10G switch and it then costs MORE to buy Module Transceivers....? Why? I just want to connect to the $700 system and I can't?!😡About to contact Ugreen and give it all up.

[@microsnook3]

Subscriber earned. Very thorough, thank you very much! Can you map the NAS to finder so when the Mac reboots, it automatically connects? I have this done with my Synology. Cheers

[@forestchaput]

You you can! Here's a tutorial: kzbin.info/www/bejne/aqTHnZl3q7poY68

[@forestchaput]

What's your favorite part of the Ugreen DXP 4800 Plus NAS?

[@billenmedia]

If I turn my wifi off, it is not connecting with my NAS through cable. is there anything I need to change?

[@fplbighead1352]

Thanks for the video!! It would be nice to know how to backup an iPhone to the UGreenNAS (iOS and all data) and not have to use iCloud.

[@forestchaput]

That's a great idea! I'll add it to the list.

[@ssWinni]

Can you back-up iphones directly to the NAS? I just got in on the UGreen Kick starter. This is great! thank you for the long video

[@forestchaput]

You should be able to! I think that is one of the features on the app.

[@ssWinni]

@@forestchaput Got my UGreen in the mail! Just waiting on the HDDs to arrive. I have this video and your advanced settings video ready to go when they arrive!

[@frankiacone6642]

Can you ise Nas as a backup to a new 4 TB Mac mini? So, maybe a 4 TB SSD drive as a backup would work better?

[@jeffwaite7413]

My first NAS also. This was great for someone that knows nothing about a NAS. Now, someone who knows nothing, I want to copy all of my dvd library to this, add Plex, and know how to access my movies from my apple 4k tvs on my TV's. Some apple tv's are ethernet connected and one is wireless. Any chance you could make a video on this? Many thanks!

[@forestchaput]

I’ll add it to the list! I’m not sure if there’s a Plex app yet for the Ugreen OS so the video might have to wait for that.

[@carlwardphotography]

great video it helped me get the NAS setup but I can't seem to connect to server in finder with the NAS any idea why I would be having this issue. It keeps saying connection failed but I know Im inputting the correct user name and password

[@basilbcf]

At 2:50 in the video you mention you were going to leave a link to a RAID calculator in the description, but I don't see it? Did you forget to include the link or am I just blind?

[@forestchaput]

Thanks for pointing that out! I've added the link to the description but here's a quick link to the RAID calculator!: www.synology.com/en-us/support/RAID_calculator

[@cliftonhaley1610]

Great video, but one quick question... Can you please further explain what you meant at 25:30? You mentioned that when adding additional drives it won't erase the new drive, but earlier you said when adding new drive it requires a formatting. I bought the 6-bay system, along with 5 new 20tb drives. However, I have a 20tb from an old NAS system with info and years of data. Are you saying that there's a way to install it w/o having to format it?

[@forestchaput]

Apologies. No, you won’t be able to install that 20TB drive into the NAS and keep the data. It will need to be formatted when you install it. I think what I meant was that if you filled a NAS with five drives and later wanted to add a sixth, the data on the five drives would remain intact, but the sixth drive would need to be erased to become part of the RAID array.

[@cliftonhaley1610]

@@forestchaput, Perfect! Thanks for letting me know and saving me a huge headache later.

[@NigelSaunders-qu9fb]

Is there a way to store a Photos Library on the NAS? I moved my Photos Library from Mac to external SSD because it got too big. Now it’s too big for the SSD hence I purchased this DXP4800+, my first foray into NAS

[@FilmCrafter]

Thanks for a great walkthrough Forest! I have the 4800+ and a MacBookPro M3. Trying to use the 10GB port out of the NAS with an OWC 10GB>TB3 adapter but for some reason I'm not able to mount the NAS on my MAC or access via the 10GB>TB3 connection. I have it set up as a RAID5 & btrfs. Did I set something up incorrectly? Many thanks!

[@forestchaput]

Hmm. Are you able to access via Wi-Fi or 1GbE?

[@annearly3200]

Is there a way to remote access hard drive already has data on it.

[@forestchaput]

Yep! You don't need to format the NAS in order to setup/use remote access.

[@NigelSaunders-qu9fb]

Is there a way to get around the having to log in via SMB every time the computer is re-started? My OneDrive and Mega plug ins on Finder start automatically when I start the computer.

[@KRocksKorner]

This was helpful because I got the same system. The only thing I wish you went into more detail was possibly upgrading the RAM in the port underneath. Could you do a supplemental video on this topic?

[@forestchaput]

I'll add it to the list.

[@KRocksKorner]

@@forestchaput Thanks, I think I have it all figured out except one little aspect...those silicone pads you are supposed to use with the M.2 SSD drives. Technical support was no help at all. It's like they've never seen their own product and was reading from the same book that I had (the one it came with). If you follow the instructions in the book (I think it started on page 9...don't have it in front of me), it says to open up the port. Then you are to unscrew the screw on the other side where you will plug the M.2 drive in. Then you plug in the drive, and then secure it with the screw you had just taken out. THEN it says to put the silicone pad on the "Top" of the SSD and then close the access door and screw it back in. My problem with this is that, if I do that, the silicone pad will now be stuck to the access door. That means you can't really ever open the access door again unless you want to rip it away from the stuck pad. AND, there is very little space between the SSD and the access panel. You'd have to squish it shut. There is room underneath the M.2 SSD for the pad, but I don't want to go sticking it where it doesn't belong. I got both M.2 drives, the upgraded RAM, and three of the four 22 TB hard drives in the mail (the last one should come on Saturday). So I still have a few days before I turn it on for the first time. You don't really need a whole other video if you want, I just need help from someone who knows what they are talking about to figure out the proper placement for that silicone pad for each of the M.2 drives. Thanks for your time and expertise!

[@iix81]

Am I able to install more memory like 4x8TB drives into each bay?

[@forestchaput]

Yep! You can definitely upgrade the storage. If you already have data on the drives though it can be a bit of a pain so I recommend purchasing it with the right amount of storage from the start.

[@21justjoe]

Do you always have to be on a same wireless? For example if you are outside traveling can you still have access to the NAS?

[@forestchaput]

You can access it remotely, we are going to address that in a future video.

[@TheMediaStandardLive]

Thanks. Is there a sync feature? like dropbox where you can choose to keep a file local or on the cloud only from your computer?

[@forestchaput]

Hmmm. I'm not sure if there is anything just like that at the moment.

[@nathanbaik545]

how do you connect it for remote downloads and shares? Just connect it to your router? does it just require internet? or do you have to be on LAN

[@fahdalawsi2172]

Can I change the raid type after adding more disks without losing data? I just bought a nas but got no hdd yet.

[@forestchaput]

No. You can add disks without losing data, but not change the type of RAID you are using.

[@Patronesofly]

My UNAS is not showing on my network I have to manaully type in the ipaddress everytime i want to acces it?

[@forestchaput]

Hmmm. I'm not sure on that one. I do believe that there is a setting in UGOS that asks "show in "My Network Places" or something like that. You will want to turn that on.

[@screechie003]

Very good video, I was trying to use this as a giant external drive. However once I connect to server and remove the ethernet cable I can no longer access the drive? as a external drive. Any thoughts? Thanks in advance.

[@forestchaput]

Hmmm. Is the NAS connected to your router? Are you connected to Wi-Fi?

[@screechie003]

Yes connected via ethernet

[@paulschiller9491]

i have the DXP2800, and only options are Basic, JBOD, supposed to have RAID 0 and 1. I don't see those options when setting up - also, I placed an SSD drive in the slot and also connected a ext SSD drive to the USB-C port. i see the ext SSD drive but do not see the SSD in the slot - did it get erased when setting up?

[@forestchaput]

I have very little experience with the 2800. As for your first question, can you confirm that you have a drive in both of the two bays?

[@paulschiller9491]

@@forestchaput thanks for the followup, i finally did figure out the second drive was DOA. switching the drive between bays 1 and 2 confirmed this. Thx again

[@PHOENIXOVERLAND]

Thank you for making this video. I am just now learning about NAS. I do have 1 question for you. I just bought a M4 Mac mini pro with base storage. My plan was to buy a OWC external enclosure with WB NVMe 8TB drive and use it as the main storage but now that I'm learning about this, can I use the Ugreen 4800plus with four 24TB drives to load the main home folder of my M4 Mac mini and use it as my main storage? I want to get away from paying for 8TB of apple iCloud storage.

[@PHOENIXOVERLAND]

I plan to edit and make small KZbin videos as well as edit photos from the NAS. Or do you think my original plan is better?

[@forestchaput]

You could use it for storage, but you wouldn't be able to store your home folder on it. It would be treated just like an external hard drive to the computer. I use mine for all of my KZbin video storage so I think you would like that plan!

[@PHOENIXOVERLAND]

@ Ok so if I am using it as my main storage do you think it would be necessary to load my home folder onto an external SSD to keep as much off the M4 Mac mini to help with performance? I appreciate your reply and help so far

[@DangerousDaveKincaid]

How can I change my NAS name? I left it the default. Great video really help me get this set up. Never done this before. Dave...

[@forestchaput]

I believe that's in the settings, but I'm not 100% sure.

[@DangerousDaveKincaid]

@@forestchaput Thanks figured it out... Dave..

[@BBRC2]

I have followed step by step and my Mac will not connect smb to the nas. Any suggestions

[@forestchaput]

Hmmm. I've heard of a few people with this issue and unfortunately I don't know of the solution.

[@SenChannelvlog]

Is there a way to access the data from my NAS offline via USB or Thunderbolt? For example, if I am in a place without internet and I took the device with me.

[@forestchaput]

Hmmm. I don't think so. I could be wrong though.

[@emilfransson3632]

Can you setup a FTP server to transfer images from camera?

[@forestchaput]

I'm not sure on that one.

[@kjgipp]

Any chance of this video being re-recorded using an iPad instead of Mac/Win?

[@yuxiangchen3742]

Real appreciate the detailed walk through. Is it possible to connect smb on iOS devices? I’ve been having hard time get that connection working on my phone and iPad. Even though the same credential works just fine on Mac

[@forestchaput]

Yes, you should be able to do that through the Files app on iOS.

[@ckskevin85]

I might missed this but is there a way to setup different user access to different drives in the NAS?

[@forestchaput]

We will address that in a future video!

[@powhodee]

On part where i try to connect my mac to the nas but it says There was a problem connecting. There are no shares available or you are now allowed to access them on the server. What am i doing wrong?

[@forestchaput]

Maybe try reconnecting the network cable on the NAS?

[@thejourneyofjake]

Hey there, awesome video! I'm currently in china and about to buy this NAS and take it back to Australia. Would it be OK to set it up here in China first, transfer files onto it, then take it to Australia, where it will live permanently? Do you foresee any issues with this as long as i write down and remember all the info you told us to in your vid? Or will i likely lose the files somehow when i get back to Australia by having to start over or something

[@maxw.7469]

what about the fourth connection option via thunderbolt direct connect between NAS and Mac/PC? Other NAS-System support this, UGREEN has TB4, but I do not see it in the settings... 🤷

[@forestchaput]

I think that's simply for you to attach things to the NAS, not the NAS to another computer.

[@maxw.7469]

@@forestchaput Meanwhile I had contact to the support. Networking via Thunderbolt is still in development and not supported so far.

[@niazmehedi]

Amazing video.

[@forestchaput]

Glad you think so!

[@jatinsharma6279]

hey, thank you for such an explanation .. it help alot for my setup .. but now when im trying to connect it using the “connect to server” option it showing me error “socket is not connected “ .. can you help here ?

[@forestchaput]

Hmmm. I would start simple by restarting your computer and/or turning wifi on and off or unplugging your ethernet cable.

[@jatinsharma6279]

@@forestchaput i tried restarting NAS but not worked .. after you comment i restarted the router also but still the same issue.. thanks

[@Dybik]

At the 33-second mark, you mention that it supports up to 8GB of RAM. How is that possible? The 8GB DDR5 4800MHz RAM offers the latest in processing speeds, enhances both software and system performance, and comes with the option to expand the memory up to 64GB.

[@forestchaput]

True! It comes with 8GB, it supports up to 64GB!

[@oricbui4943]

Please make a video using LR classic with Ugreen NAS. 🙏🙏

[@forestchaput]

On it!

[@Jp4444jp]

When trying to connect to the local server in Finder, I keep getting the error message "There are no shares available or you are not allowed to access them on the server. Please contact your system admin to resolve the problem". Any idea what's happening here?

[@forestchaput]

Hmm. Do you have a shared folder setup?

[@Jp4444jp]

@@forestchaput I did not. I must have missed that part in your video.

[@COR0NAD0]

Is there an app to interact or use the NAS?

[@forestchaput]

Yep! there is both a mobile and a desktop app to interact/use the NAS!

[@davekincaid8308]

Trying to set up my 10G network. Question, I purchased the adaptor "USBC to ethernet" adaptor but my computer does not have a thunderbolt connection only USBC. I tried and no connection I did then try my laptop which does have the thunderbolt connection and it did work but only 2.5G so not sure then what's going on there. But then I guess I have to have this thunderbolt port??

[@forestchaput]

That's a great question. I don't know of any USB-C (non-thunderbolt) adapters that are 10Gb. The fact that it operates at 2.5Gb is awesome though. Here's my go-to adapter for 10Gb with thunderbolt: bhpho.to/469YVfM

[@garyaugustin6993]

Which NAS Hard Drive is better suited for this NAS, the WD Red Plus or the WD Red Pro?

[@forestchaput]

I'd go with the Red Pro or the Seagate Iron Wolf or Seagate Exos.

[@garyaugustin6993]

@@forestchaput Thanks a lot for these precious informations.

[@henrikholst7490]

I understand that it might be out of scope for this video but does this NAS support full disk encryption as well?

[@forestchaput]

I'm not sure on that one.

[@t8ertot]

Hi Forest! Thanks for the incredibly detailed setup guide, I really appreciate it. I'm curious though - once you start the hard disk test, do you need to wait 3-5 days before starting to use the NAS? Or is that test being done in the background and you can get started on loading files onto the NAS right away?

[@forestchaput]

It’s done in the background. I believe you can start using it right away!

[@t8ertot]

@@forestchaput Thanks!

[@TheWestCoastBogeyMan]

For the 6 & 8 bay NAS, I'm curious why you're not recommending RAID6. Since a big part of *WHY* we're using a RAID array is for data redundancy. By using RAID6, we allow for up to 2 drive failures. In RAID5, we only get one! I have an old QNAP 5-bay device, and over the years I have had multiple HD failures. It's the old adage - it's not if you'll have a HD failure, it's WHEN.

[@forestchaput]

I'm a fan of RAID5 with a second unit to backup to which is also in RAID5. But yes, RAID6 is much better if you don't have a second unit to act as a backup.

[@TimoGoetz]

I have a question: I have the 8bay NAS from Ugreen and I want to connect it direct to my MacBook Pro, without the Router and the Switch in between, can I do it? Can I connect the NAS direkt with a 10Gbit adapter / Thunderbolt to my Mac ? Do I need a 10gbit adapter or can I use as well a 2.5 adapter ?

[@forestchaput]

You might be able to. That's a bit beyond my level of expertise though.

[@DangerousDaveKincaid]

Would like to connect everything like you are showing the third way. I have a DECO Mesh Wi-Fi network where I have multiple DECO units in the house one thought is connected into the modem. Now I have one in my office but it is connected to the main unit via Wi-Fi. So would that work if I plugged DECO into the 10Gib router but not sure because its only connected to the main via the Wi-Fi connection. The DECO is AXE5400 Pro. Real newbie here thanks for any help. Dave...

[@forestchaput]

Your plan should work fine!

[@OguzKaan93]

I have to ask one question. I have just 1 drive 22tb I cann't choose raid option and the others I will buy one by one at time(same 22tb). So Will I lose data because of that or not If I choose raid 5 or something like that secure option ?

[@hardgrain]

You will. Get three drives then you explore raid 5 options. Anything under three drives you are limited in raid options.

[@Gene146]

To get 10GB Speeds all i need to do is buy a 10GB router and plug it into the 10GB ports on my PC and UGREEN? I'm only paying for 1GB internet service? Or am i missing the point here?

[@forestchaput]

That is correct! That will give you 10Gb connectivity between the NAS and PC.

[@rickrfernandez]

Thank you for this great video but I already installed the NAS initially but need to re-install from scratch and it doesn't allow me to get in unless I use the correct User ID, NAS Name and Password. How to I just START OVER FRESH INSTALL

[@forestchaput]

I'm not sure how to perform a hardware reset.

[@jayr4485]

Which SSD work for this system? I would like it to be as quite as possible.

[@forestchaput]

You could use it with any SATA SSD - you would just need SSDs in the 2.5" form factor.

[@peytonsimpson4518]

For some reason my NAS is unable to have a stable connection to any switch I've used. It tends to disconnect and reconnect at random when plugged in

[@forestchaput]

Weird! Does your computer have a reliable connection to the network?

[@RickStarbuck]

Great video, and the tip on upgrading to a 10gb switch was worth it's weight in gold! I'm occasionally getting a 100083 error when trying to transfer files between my MacStudio and the UGreen NAS, however. Any ideas on what might be causing this? It doesn't happen on every file and there doesn't seem to be a pattern.

[@theredon2]

Hi, is this NAS capable to stream 4k movies from Plex I’m trying to get a NAS for my movies. You did a great job explaining the connection process. Thanks!!

[@forestchaput]

It definitely has enough performance, I'm just not sure if there is a Plex application available for it yet.

[@joel.wuestehube]

I got the DXP4800, but on my windows 11 Explorer find the NAS under network, but no Folder inside and I can't add anything. Anybody knows why? The storage space is set up and while the disc check was running there was a folder "personal folder" which I could add anything as well, but that's gone now

[@forestchaput]

I had a similar issue. Maybe create a new "Shared Folder" and see if that fixes it.

[@joel.wuestehube]

@@forestchaput exactly what the issue was thanks

[@basilbcf]

Your explanation of how to connect was excellent, however I have a (probably dumb) question. Since the DXP 4800 plus has both 10gb and 2.5 gb ports, could I bypass the switch and get a Thunderbolt to ethernet adapter, as you mentioned, and simply plug my iMac directly into the NAS, bypassing the switch. Then, connect the 2.5gb port on the NAS into my router to provide access via wireless or internet (say with my laptop). This would only be a 1gb connection since that's what my router ethernet ports are. I only have my iMac desktop and a lap top sorely no need for all those additional ports in a switch. Would this work or would I absolutely have to go through a switch for 10gb?

[@forestchaput]

Yes, it actually will work! Check out our advanced setup guide to learn how to configure that.

[@andreasconstantinou9587]

Can i access my UGreen NAS from anywhere?

[@forestchaput]

Yep! Watch part 2 of this setup on our channel.

[@erikhodge2389]

On windows, I paste the \\Nasname into the file explorer, but it just says “windows cannot access it” what am I missing?

[@forestchaput]

Hmmm. Be sure that the name is exact. If that doesn't work, try \\IPAddress.

[@potatofries144]

Is there anyway to change the username of the admin account? I'm not seeing the option anywhere. Only password and device name.

[@forestchaput]

I think you can deactivate the admin account and create a new account with admin privileges.

[@craigr7262]

What about using your phone app

[@forestchaput]

It's a great application! But, to really get the most out of a NAS, I like to use my computer.

[@StevenMichaelofficial]

So im having trouble connecting my nas to my finder. I have the SmB connection, im typing my user name and password but its not recognizing me please help.

[@StevenMichaelofficial]

I can log in on the browser no problem but cant on my finder for some reasson.

[@forestchaput]

Hmmm. Have you tried smb://IPAddress instead of using the name of the NAS?