Undercover Boss BLOWS UP on Store Manager

The undercover CEO of WIld Wings absolutely BLOWS UP on an abusive store manager, and hires his staff to come work for him instead!
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[@DABLNetwork]

Watch Part 1 Here: www.dabl.com/undercover-boss/undercover-boss/articles/undercover-boss-wild-wing-explodes-abusive-manager

[@winendesertrose]

Pt 1 isnt active

[@crassmonkey18]

What the fuck is this dabl shit?

[@ArsonistArborist]

Why would I come to KZbin to read an article about a video? You know what KZbin is, right?

[@caz3502]

It doesn't work. Is it a scam????

[@erlandhansen657]

@@caz3502 kzbin.info/www/bejne/op7MpqqZptyHla8

[@KellyKruger-m8d]

As assistant manager, I stood up for a 16 y.o. server who got screamed at by the manager in front of customers. He fired me next day. I had a job with another store in the same chain within 10 minutes and was promoted to manager in 3 months. His jaw dropped when he saw me at the weekly managers meeting at corporate. He didn't last another 5 months. So satisfying.

[@BobBaker-v9v]

BS

[@pjnathgaming]

And then everybody clapped.

[@Arasteele]

@@BobBaker-v9v Or maybe it's all true. You don't know. Your little "BS" comment is just you talking out of you butthole.

[@mmaquickgems2102]

Congrats i know that was so sweet!!

[@hotbambi2010]

Nice one ❤❤❤ you are amazing there needs to be more people like you in this world

[@distancebetweenstars8047]

This man has integrity and compassion. Nice to see he has some balls to treat his employees like people.

[@mathematicaleconomist4943]

Many light years. There's your answer!

[@saturdaynighto74261]

He's just trying to get in them jeans.

[@saturdaynighto74261]

​@@mathematicaleconomist4943 oh I'm sorry, im afraid your response wasn't stated in the form of a question. But good news, you're still in control of the board. Please pick a category. Answer, the first daily double of the round. Contestant, how much would you like to wager. Alright for the lead if you come up with the correct response...

[@JoeBuck207]

The CEO is definitely racist.

[@SarahKingsleyHaussman]

Sad that it takes balls to be kind to people.

[@yobabycolin2933]

The former manager is not only a horrible boss, but broke his contract and mouthed off to Rick. He deserved everything he got.

[@WilliamBonney-gl2qf]

Singh should running his own 7-Eleven

[@wuaname8441]

🤣🤣 Looks like one of them...@@WilliamBonney-gl2qf

[@cyb3rjake735]

wonder if she could sue for mental distress?!?!

[@MGZGPHGALIG]

HIS TONGUE SOUNDED OF THE INDIA TYPE

[@Maninawig]

Rick seems like a guy I would definitely want to give my work loyalty to.

[@randyscrafts8575]

Society needs more people like this guy. Best to him and his worker here.

[@wickedwitchoftheeast88]

I love this guy he didn't even give the abusive manager a chance to bullshit him he straight up called him out and put him in his place shame most bosses aren't like this

[@WaylonMoone]

@@wickedwitchoftheeast88Because in life, this world will force You to be a slum and look out for Yourself first. I was lucky to have a boss who looked out for me even with all the managers coming at me, The store owner not buisness owner but the store owner had my back so many times.

[@beethao9380]

lol. you're funny. fake. Bullshit. Next thing, a sex scandal.

[@guacamolewindow448]

Society needs more people like this woman. She was the real star here.

[@Or1on33]

Society has real masculine men like this but Society tells them they are toxic males.

[@zecnobot]

This never happens at a job. You just get abused and the management is either part of it or ignores it and blames you somehow. Extremely lucky situation for her.

[@RoseJaneRoth]

It indeed is very rare, it should be more common but sadly these situations are rare. Anyway I hope you have a great day or rest of the day or night depending on your time zone 😁

[@roningt7175]

I think in this regard, he’s thinking of his brand and how it was being represented. Sounds cynical, but maybe it did play a little part of it. But I’d like to think that he was truly genuine and put the needs of the employee before anything else. She was lucky that he was there to see what went down and acted on it.

[@shuki1]

Because most of middle management are also employees and might not care or have that parent mindset that the company is is their 'baby'. I could understand that this CEO feels a sucker punch that this franchise owner is literally doing his own thing and destroying the brand.

[@roningt7175]

@@shuki1 totally

[@xExTrAcToR69x]

The “boss” was much more disrespectful than the manager. He yelled in his face and completely belittled him.

[@TimeBucks]

He's the best uncover boss I've seen yet!

[@nohlanfisherman5185]

So..... Are you looking for some publicity?

[@surjeetthakur9206]

Good

[@shameelan7708]

Nice

[@musyyabali6644]

Amazing

[@rumadey2423]

👍

[@JackpotMike77]

Finally a boss with cahones, and generous. Not some wimpy gesture. 3x salary is huge long term and a free car short and long term. Our whole family is going to find this place and eat there, good ceo earned my respect.

[@navdhillon7912]

You know this is all staged right 😂

[@navdhillon7912]

Fake BS

[@quasarphobia1754]

He just wanted to smash 😂

[@jb0915]

So If you want to support a company like this that isn't staged costco is where to shop. The owner believes in employees first and pays good

[@davidbooth1413]

3x 2.13 an hour?

[@stevepreston-be3fi]

A Boss that actually cares about his Employees. A rare thing. Kudos to you Sir! Thank you for being a kind person.

[@michaelsreviews]

👍😊👍

[@CommanderNoob]

This man is a fucking legend. He has such a good heart. He's an amazing person, and has no tolerance for garbage human beings. We need more people like him in the workforces of the world.

[@richardnauka6912]

Try this man is a legend, instead of f_ _ _ _ _ _!!!

[@ign1te-yt754]

@@richardnauka6912 dude what🤣🤣🤣??

[@johnnickfanaccount3492]

Do you think he would do this if not on tv tho

[@mr_fuji_mintsmr_fuji_mints9873]

He really enjoyed them hugs...

[@thomasfisher5742]

like you say brother this guy is FUCKING "A' MAN

[@fionarhiannonpitbullextrao5786]

Finally, a CEO who is willing to stand up for his or her people. That manager had that poor girl in tears, and thought it was totally acceptable. When undercover CEO busted his chops and sent him packing, I was cheering. Such a rare thing anymore - both management treating their employees with respect, and CEO's / business owners keeping tabs on how things are actually going and sticking up for people who are being mistreated on the job. That CEO earned mass respect points in my book.

[@ImmortalGods]

Nah he's just trying to get laid.

[@brianm744]

Also, it was a cultural upbringing thing with that manager. He sounded like he came from India or Pakistan where "perceived" disrespect of a man from a woman is not tolerated. Notice I said "perceived". I didn't see WHY he made her cry, but like the ceo said "there's no excuse for that kind of behavior (from the manager)". Here in the USA, its different, it's a melting pot of ideas, politics. I understand a 3000 year old culture is a difficult thing to overcome but seriously? If she were my sister or wife, I'd be having "words" with this..... man, "remonstrate" with him....

[@JeromeGardiner]

You just learned a very very horrible lesson. If the CEO had pulled the manager aside and privately reprimanded him not publicly embarrass him, I would cheer with you. If making her cry was so important, then why demonstrate the exact same disregard for the feelings of his manager by screaming and threatening; what he did was hypocritical, he did the same thing to his manger. Quietly and privately reprimand employees in a calm manner, allowing the employee the opportunity to express themselves. Dismiss only when you are certain the employee can not be rehabilitated and the company gains value by dismissing him. People who live by their emotions and not by a set of valued standards make horrible bosses.

[@fionarhiannonpitbullextrao5786]

Honestly, I guess what I was meaning was that I was glad the CEO stuck up for his mistreated employee, which many CEO's don't do, in my experience, and the jerk manager who was mistreating the employee finally understood what it felt like to be on the other side of it. He was dishing out the abuse for so long and getting away with it, with no reprimands, and he got caught red handed by the CEO who was so upset he let him have it and showed the jerk manager what it felt like, being put in the same position he was putting the people under him in. I DO understand that maybe, in his culture, that behavior is acceptable, and if he were like that at home with his family, that's their own personal business. But when you bring that attitude to the workplace here in the U.S., we DO have a different way of doing things than other places, and he was going against company policy in ALOT of ways, and by American standards, abusing the employees. Learn how the company you work for expects you to treat the people you manage, follow that to the best of your ability, be professional, and don't act like a jerk. The CEO was just practicing "what goes around comes around". I meant no offense to anyone, I meant no disrespect to anyone, I have step family from another culture, and I also married into a family from another culture, so I get cultural differences. Just saying that BASIC RESPECT AND POLITENESS go a long way, and there are better ways to handle it than how the middle eastern manager handled it.

[@fionarhiannonpitbullextrao5786]

@@JeromeGardiner I do understand your point of view, the CEO did do the same thing the manager did. I think it was expressed that what the CEO witnessed was not the first and only time this has happened, that it happens all the time, and sometimes, getting a taste of your own medicine is the only way to really learn. I'm pretty sure there had been a lot of complaints to corporate about him by other employees, or else that particular establishment would not have been featured on undercover boss. I'm pretty sure corporate had sent people there before and the manager was as sweet and kind as could be because he knew who the corporate people were - notice how the manager was acting tyrannical and monster like in front of the CEO, who was undercover, not knowing it was him, and IMMEDIATELY changed his attitude to "sweet as apple pie" the moment the CEO revealed himself? That said more than enough, the CEO saw the situation for what it was, and knew that trying the soft handed approach would not go anywhere, as it had probably been employed before. The CEO was very obviously outraged, and knew a tough approach was the only way. Maybe I am right, maybe I am wrong, I will never know due to my not having been a fly on the wall on both the establishment's end and corporate's end before this episode aired, plus there was probably a lot of footage that was edited out, too. But I am more on the CEO's and the abused employee's side than anyone else. And I am not going to disrespect your opinion, yours is equally valid and understandable, and in many cases I would agree with you. I just suspect this was a different case that had been escalating for a long, LONG time before it got to this point.

[@Trackerstatus]

The moment he said "I'll triple your salary. You hear that? TRIPLE!" was nicest way he could say FUCK YOU to the manager lmao.

[@paleo704]

Wonder if he actually did that

[@ThePolaroid669]

Except triple of $5/hr is not a lot.

[@Trackerstatus]

@@ThePolaroid669 I'd rather have $15 than $5 though.

[@mikek0135]

@ThePolaroid669: You think they're making $5/hr? Last I heard, the minimum wage for servers is $2.13/hr, and bars pretty much stick to that, I think. $6.39/hr is alot better, but still chump change.

[@CourtneySCH]

​@@mikek0135Considering he hands her Canadian money, she makes minimum wage. Depending on which province at the time it could have been anything from $7.50-$15 an hour. Minimum wage has gone up in most provinces a lot since then.

[@nataliencampos]

This boss reminds me of my grandfather. He always treated his employees and strangers with such genuine love and care, and he would take the shirt off his back and his shoes too if he knew you needed it. I remember at his celebration of life, we had hundreds of people come and they all had something to say about how he helped them. ❤ Glad there’s more people like him out there like this!!

[@aching26]

love you

[@brianjohnson5995]

And your grandfather left an indelible mark on everyone he dealt with; good situation or bad. You should be so proud of your grandfather. I am and I didn't even know him.😊

[@nala7658]

He took that girls pain personally, straight away though of his own daughters and steeped right up to the plate. He’s exactly the kind of boss everyone needs ❤

[@Thor_Odinson]

yet so seldom has

[@charlespaolino7881]

It’s pretty easy to do when there’s a camera there, recording all of his actions for all to see. Take away that camera, and then let’s see what he really does.

[@petersmit8717]

He is also the CEO of a company who seems to have no clue what happens on his workfloors and how people get treated on a daily base... How many other people work there that he never noticed?

[@mathematicaleconomist4943]

@@charlespaolino7881 WRONG! I DO believe he was genuinely angry. Anybody can see it was genuine. However...change skin colors. If it were a black girl, he might not empathize as it was his own? Now THAT would be a good experiment!

[@suraangel6956]

@@charlespaolino7881Nah. That looked like genuine rage. You don't need a camera around for you to get angry with mistreatment.

[@exsenator1]

I frickin love it so much when you flex muscle and power and authority when it's justified. When standing up against bullies and defending those that need defending

[@kay-collins]

Yes! SUCH a rare thing! They usually throw their weight around for bad not good.

[@brandocalrissian3294]

This guy understands the meaning of "there is a time and place for flexing". He nailed it. The term "like a boss" was created for him.

[@Will-nb8qk]

It’s a shame he went in on a little guy like that. It wasn’t as though the girl wasn’t giving back lip.

[@gnomie7590]

​@@Will-nb8qkHa ha ha!!!! You said noodle. That gets me every time. Cheers to Melanie.

[@ray24051]

And then you think maybe he did it because she had good grounds to sue the company and possibly win millions of dollars in compensation.

[@RejectedSpiritX]

I wanted to cry for Sabrina. I know how it feels being constantly abused and nobody to defend you. Kudos to this boss for doing right

[@PullingCreamers]

Dont be sad for her pain, Be happy she was strong enough to push through. Your doing the same everyday stay strong, You matter!

[@MarySharpe-r5c]

I actually did cry for her. This triggered me because I’ve been there, Unfortunately, so many people have been in her position. A Mom struggling to raise her children and stuck in a terrible job with an awful boss.

[@fobbitoperator3620]

That is how a true man operates. When he sees injustices done to somebody, he takes swift action!

[@KristbjorgNetja]

I hope to find a good man with balls like this. His integrity & compassion brings tears to my eyes as I see him defend this young mother. This is exactly the kind of man all women need.

[@Matesozen]

Well hopefully you’re worthy of such a man

[@beethao9380]

@@Matesozen probably not.

[@fiftyghoststrading8500]

They show his balls in the video? Did KZbin blur them?

[@guitaristchris]

you probably know men like this but they don't have this amount of money so u probably aren't interested

[@urbanbushcrafter1924]

I’d work for Rick.

[@queenofawesome2550]

I love people like this who actually care about their employees and not just about money. No employee should be reduced to tears just trying to make an honest living by an abusive manager. I hope this woman is thriving now.

[@SJPDurham]

It would be nice to see a follow-up from this.

[@michaelsreviews]

Agree

[@davidday8417]

Same here !! I hope she worked her way up and became manager,I have been the boss at several different companies,I would never degrade an employee treating them like they don’t want to come to work but they have to pay their bills !! It’s a sad world we live in where power seeking morons get elevated to positions that they have to idea how to manage !!

[@Trxpifyz]

People don't understand the work that goes behind the scenes to keep a company running. You can't keep a place open for long with a guy like that. Glad the Ceo stepped up. Goes to show he truly cares.

[@ziasun1094]

More CEO’s need to go undercover!

[@Living_with_Narcissists]

Maybe the damning parts were cut, but we went from only hearing her side, to him walking in on them yelling at each other pretty equally, which is strange between an employee and boss, especially the kind of boss that pins things on you. And then the owner blew up on him never giving him a chance to explain himself. This is as one-sided as things can get, we heard complaints from one person and then just assumed that's all that's going on. This was a demonstration of poor leadership, but not the manager's.

[@morchard85]

What about government workers joe biden could have been exposed before he showed our hello to they world, before he let Californians and pelosi and Schumer stab our belly and put us at great risk. This is an awesome boss I wish he did that to sleepy creepy Joe whoever just fucked the usd.fjb

[@MrZzman214]

​@@Living_with_Narcissists I'm not sure if it was this episode.But I heard that one of the companies on the show knew that the manager was already a huge problem. Might not be the same for this case but we do only see an edited version

[@Living_with_Narcissists]

@@MrZzman214 That is true, but the edit seems to focus on how bad of a manager he is. And I think stuff like selling beer is irrelevant to whether he is mistreating his employee or not. And I sure hope they didn't have reason to think he was mistreating employees before they even did this.

[@Betterworld47]

It is amazing to have an employer that appreciates his good employees and stand against abuse. Thank you for standing up for this lady.

[@EnolaLee49]

WOW. "THE EMPLOYEE COMES FIRST" ??? I wish there were more Bosses like that!!!!!👍

[@RipRoarinRedneck0311]

SAME🖤

[@bms77]

Well, he IS on TV so…. lol of course he gonna act like this

[@sh-bs6uj]

There are

[@ZacksRockingLifestyle]

That is probably more of a legal matter than anything else… corporations don’t have values, they have profits, and poor employees (edit: cut) into profits.

[@jeffcivjeep7]

They smashed.

[@billwindsor4224]

Both the woman and the manager are so impressive: the woman for continuing to power through a difficult job to provide for her girls, and the manager for being vigilant about how the supervisor was treating his staff and his serious evaluation of how the supervisor was running the franchise. May God bless them both.

[@tameone]

It's fake

[@bayly1977]

Owner

[@mike_oe]

Absolutely!

[@NORTAH85]

Not the manager. The owner of the whole damn company!

[@seosamh.forbes]

CEO**. The manager/supervisor got fired

[@kituwahband]

Leadership is about serving those under you, and about what you can do for them. This gentleman is the true embodiment of this sentiment

[@cameronrazavi5532]

I was a welder at Ace Fabrication and Welding for 6 years. We had a very abusive Forman. He would scream at us for drinking water. He made every office manager cry, and he hired homeless meth addicts as forklift drivers. The CEO was well aware of this and did nothing!!! Hats off to you Rick!!! Cause you actually address problems and fix them.

[@msdarby515]

When he told her he wouldn't want anyone to treat his daughter that way, and she responded that she didn't have a dad to stick up for her, I felt that. Honestly, I'm in tears that this hard working young woman was given a shot at a better life.

[@WaitingToBeAGhost]

Do you have a time stamp for this please? I think I missed it

[@bassmunk]

@@WaitingToBeAGhost It's in part 1, a separate video.

[@WaitingToBeAGhost]

@@bassmunk thank you so much for the answer dude

[@msdarby515]

@@WaitingToBeAGhost It actually happens in a longer version of this, maybe in part 1. When he comes back and finds she's upset she's standing at the cash register and he says he'll stick up for her.

[@WaitingToBeAGhost]

@@msdarby515 thanks for taking the time to answer me have a nice day

[@brandenbarbarano2833]

When the manager said “I love you Rick!” I died 😂

[@pottytheparrot310]

1:22 Then walked away like a 5 year old

[@usernameluis305]

Lol it's funny what people will say to try to get the boss on their side again

[@LoveAlways1002]

😂😂😂😂😂😂😂😂

[@b.y.o.p.9035]

He tried to save himself by saying that line. 😄

[@michaelashtonjr.ashohara1414]

0:55 It *was* when he said it.😅

[@McTaco]

Plot twist- He’s not the CEO. He’s just a confident guy off the street making decisions.

[@nunyabiz6925]

😂

[@jessicabibbles]

😂😂😂

[@CubsWin2012]

I don't usually like "plot twist" jokes, but that's a good one. 😂

[@andysara1133]

He's Jason Bateman lookalike

[@Tiekin515]

​@@andysara1133he does look like him

[@carolwelch5834]

I’m 63. I’ve been a waitress/Bartender .. I worked for many different people. Been abused by a lot of them. I was a old school waitress so that means shut your mouth and work hard. Thank you for taking up for this wonderful young lady

[@brianjohnson5995]

My hugs to you. BTW, I kinda have a reputation for leaving large tips for wait staff who I can tell are working their asses off for me and other customers. Not blowing my own horn here. My waitress was months pregnant and was non-stop. The other waiters were more than happy to let her cover everything while they played on their phones. Christmas time. I left the restaurant and went to the bank. I pulled my last $200.00 out of my savings and brought it back to her. Her lazy, thoughtless coworkers saw it go down. She cried and I held her and I cried thanking her for her excellent service. Made a good friend that day.

[@carolwelch5834]

@@brianjohnson5995 Thank you so much for who you are. God bless you …

[@randomlyrancannabis7020]

If someone ever show up at your job and looks like Ned Flanders or an old adult film star.....he's the CEO

[@belindavandyke8363]

😂😂😂

[@robleyshon8665]

Hahaha!!

[@BobBaker-v9v]

Idiotic and beyond ignorant

[@hellomyfriends9740]

That "no not come on!" was like a pitbull bark. Love it. Earned my repsect.

[@terrylancey5451]

Good for her. She was finally treated with some respect. Great undercover boss. Unfortunately, this cruel treatment goes on in the workplace way too often

[@KevinPiland]

Never believe that the customer is always right but still treat them with respect in the process.

[@scottryan6279]

No one deserves to be treated in such a manner. She's an angel and bless him for helping her.

[@klondikeconan8833]

Glad to see her get the help in life finally. This guy is a good man. We need more people like him.

[@warrencroom7621]

Yes I completely agree

[@mariafox9226]

Imagine how much the turnover rates would go down in toxic companies if more CEOs were like him.

[@TheVangogh57]

I was lucky enough to have a boss like him in the 80s, he owned a car dealership and always made sure that we all had transport to get to work and every Christmas he would pay for us all to go to a show and restaurant afterwards plus we always had a choice of Christmas present, a large Turkey and an expensive bottle of wine Never forget him 🥰

[@randywallace6506]

Working in restaurants for many years, HE'S THE MAN!!! Thanks dude!

[@supererikman5331]

Thank god there are still people like him. Respect to this CEO who values his employees

[@ritaree123]

Amen 🙏🏾 Amen 🙏🏾 Amen 🙏🏾

[@JanetYoung-k5k]

All these situations are fake and all the shows from american Idoe, Undercover boss, big brother, The Voice, Bacheloreet, and the Bachlore, Love it or List it. Say Yes to the Dress.

[@fizi247]

She received a lot of hugs from the undercover boss. A lot of hugs.

[@builtin3rixton]

Lot of hugs

[@sarahtrusty6717]

Giving the benefit of the doubt, I am a very huggy person. Especially if someone is upset.

[@InstantK0ed]

When I look at that boss I see a predator.

[@joettaqasim3826]

I Saw That Too 😃🤔😲😂

[@Carlospjr]

You go to bat for me, you give me money, you triple my salary, and you buy me a car, yeah keep the hugs coming.

[@carriebizz]

This was one of my faves as he really cares about his staff and exposing a horrible manager was awesome. Well done Rick

[@ChimplaGoober]

What an absolute gem. He’s fair and fights for what’s right not just for his company but other human beings. You sir are a legend ❤

[@BlahajGoesNom]

I love watching these, it shows that the world isn't always a dark place and that there are actual good people out there

[@bunaynayslay]

For sure

[@julee5071]

Omg the owner was so mad. I'm glad he got to witness what she has to deal with and he made it right for her. He has good energy.

[@thartzyfartzystudios6864]

A man who truly cares about his employees and businesses all in one….. I felt that weight lift off that girls shoulders soon as he stood up to the manager. Bless him and bless the woman and her kids

[@troy5352]

No doubt the BEST under cover boss ! I can’t even imagine how well he treats his spouse/partner and his children if he treats his employees like this!! What a solid guy! He makes people feel like they matter! He should be doing lectures on how to be a successful boss!!!!!!

[@elizabeth3230]

I don’t usually watch this series but this video popped up in my feed. I cried with her. She is taking the abuse so she can care for her family properly. But children have a way of picking up the energy from adults. That owner/manager was probably spreading his crap into this woman’s household. And he could care less what that was doing to her and her children. So glad the undercover boss gave him exactly what he deserved.

[@greaterbayareahero1401]

I applaud this boss’ integrity. We lose this in society nowadays. It’s time to bring back these values

[@paleo704]

Good thing the cameras were there or he might not have done that

[@blurrcs15]

Don’t think that everyone is bad. There are always people who will do the right thing, regardless if the cameras are on or not.

[@sweetsteven217]

You never put up with abusive bosses. NEVER. CEOs need to get off their office chairs and get out in the field where they are making their money. Good employees make a business successful. Without the little guys……they fail.

[@4TwentyFour20]

correct

[@davids.988]

But it took that ceo to get the company off the ground.. to make any good company it takes the workers to to office pple all the way up. You can't just say it's the workers who makes the company.

[@4kinmad]

Keep believing that😅

[@4TwentyFour20]

@@davids.988 also correct... it is a symbiotic relationship

[@fransmith8992]

ceo's of major corporations don't have time to micromanage every store. that's a ridiculous statement. ceo's job is to overlook officers and officers overlook management.

[@NicholasAusland-e9c]

This is very encouraging to see a C.E.O. of a company confronting an abusive manager and fires him afterwards and not too often a boss does that and I think it’s very nice that he or she cares about his or her employees that much, u know?

[@masseydidehbani9401]

Oh my goodness, I'm so happy for her. I'm 65 years old here and was in the restaurant business is a waitress almost my whole life, this would have been the fantasy of a lifetime

[@Smoshy16]

This is a fantasy. Just not hers. Hugs, hugs, hugs.

[@blavastly]

I love the CEO, him standing for someone who works for him and was treated poorly shows he's the right person for the job.

[@sarahprorok4155]

What a boss! This needs to be the way things happen. When employees are treated with compassion and as human beings! Thank you sir, for standing up for what’s right!❤

[@alextomei-z6l]

Seeing her cry effected me, I'm grateful she's now getting 3 times the salary and she's happier and can now enjoy her workplace 😇

[@roldarnesen5767]

Grief..tear jerker. One of those times you're really glad to see justice served.

[@adamwatkins1150]

what a stressful day, all of that, the bankruptcy, the kids she's trying to provide for, getting her salary tripled...what a rollercoaster, hope she is doing great

[@alexramirez9589]

Wow that was pretty amazing. To see a boss actually care about the employees. It shouldn't be this way, but it's really rare. It's nice to see someone stand up for her

[@MommaOsoIrish67]

Ive had one boss who was this aware of employees. His motto was, "Happy employees are productive employees "

[@Sentarry]

Wow, that boss is bigger than the manager. Literally. I thought he was going to get knocked out by the boss with one punch. Also, what a great boss for sticking up to the manager going against company policy

[@mathematicaleconomist4943]

@Evan Shlom Correct! Only losers resort to physical violence.

[@bobbob5007]

I woulda listened to him even if he waesnt the boss dude is jacked lol

[@mathematicaleconomist4943]

@@bobbob5007 No kidding! LOL!

[@billwilson5341]

Sabrina is a great employee. I really appreciate her attitude. The customers and the business come first for her. Any company would be blessed to have her in their employ. I could work with her and that's saying a lot. She should be promoted to Manager.

[@jimmyvlogit1899]

The attutude of that Manager is just so typical of self inflated, self important managers. I visited a Taco Bell here in the UK recently and the manager yelled at a young woman staff member over her hair. Her short pony tail was sticking out a bit and he walked towards her with the purpouse of forcing her into a corner and shouted in her face "tuck that bloody hair in your hat properly, I don't want to see any hair outside your cap, understand?" She wasn't prep staff, she was serving. She was almost in tears, he then gave me my order and I looked him right in the eye and told him if I ever see him speak to anyone, customer or staff, like that again it won't be a taco in his big mouth it'll be a knuckle sandwich. I've had this don to me so many times and it bloody degrades you. Well done to the CEO for verbally kicking that guys ass right out of a job.

[@brandocalrissian3294]

Hahaha the good ol' knuckle sandwich. I love it!

[@wheelz23]

This just popped up in my feed and made my day. What a good, genuine guy right there. Exactly how i would treat the people who run my business.

[@Scorpio_1974]

0:28 WOW! This guy is passionate about his employee. The boss is usually on the Managers side but he is not he is on her side & he just annilated the Manager...WOW! I like this BOSS!

[@nathanjoerndt5021]

the undercover boss was absolutely positively one hundred percent right with everything he said!!!!! he stood up for the woman who had her feelings hurt!!!!!!!!! that other guy should have never never never never ever disrespected her in the first place!!!!!! if I was an under cover boss I would have speak up and speak not just for her but for any woman who has been disrespected in any workplace!!!!!!!!!!

[@jujujupiter]

Are you cool with the fact that he was so into giving hugs? Fell

[@nathanjoerndt5021]

@JuJuJupiter I'm into giving hugs too

[@danpuskarich7372]

@@jujujupiter o I

[@freddiesandoval9843]

Love the way he stuck up for the employee..a real boss

[@camerontruskett511]

Thankyou for giving the lady respect, Hat off to you mate, & God bless you as well mate

[@kristibrooks967]

This is the kind of stuff that may cause an employee to go postal. Sad and scary.

[@iffatjahan9155]

❤❤❤❤❤P0l0qw❤awa11

[@Kelle0284]

Don't be scared, little boy.

[@Ryan-wx1bi]

Postal workers do make pretty good money now

[@Carlospjr]

A CEO with a heart for a working server. They don't make a lot of money to begin with. To have a boss come and fight for you, and then triple your salary is BOSS! I need the name of this Undercover Boss.

[@michaelashtonjr.ashohara1414]

"I love you, Rick!" 0:55 like that's supposed to help. 😂

[@ThornOfSociety]

I like that he paid for the customers meals so they could leave and not get caught up in all that. Also 1:40 you can see the manager just standing there x)

[@mbc65]

What a jerk that owner was. Glad he lost his franchise. Those agreements have consequences if you don't comply.

[@Cooldaddymon]

All Indian franchisees are the same. Be it subway, or whatever else.

[@lc4252]

​@@Cooldaddymon Especially to female employees...very disrespectful to them.

[@kathleenstringer2458]

To me it was all an act and very unprofessional. 1:52

[@winendesertrose]

​@@Cooldaddymon I think it's in their culture to abuse employees. I think they're back in their home country or the company still be run that way.

[@pargolf3158]

@@kathleenstringer2458 Awww someone needs a hug.

[@timberwolfdtproductions3890]

Good for her! A hard working single mother doing whatever it takes for her kids. All the best.

[@stonefrench4653]

Dudes genuine. Most would have motive but he did all of that through the lense of balance and humanity

[@michaelmarette4423]

Brings me to tears when you see justice prevail.

[@moviepotter]

A boss that stands up for a employee finally we need more people like him in many other businesses

[@nicholasausland]

It’s nice to see that some bosses r willing to do whatever it takes to make their businesses better and more successful, than before. And I think it’s pretty inspiring to see that.

[@MrRoboto81]

The second he said “employees come first,” I knew instantly this wasn’t an American business. Well…that and the Canadian accent.

[@jennie2921]

Great Job, Sir. It is nice to see a boss that knows workers first. I quit a job because a customer was swearing at me, i was a cashier, she was mad at a person who stalkes the shelves.i told her to be quit, i called the manager and let her handle it. But said nothing about how i was treated. This countries people are getting ruder every year.

[@jaybird6152]

That's the best day of that woman's life! I'm so happy for her! And kudos to Rick! What an owner!

[@Carinae108]

And it's a Canadian company! I do wonder how long ago this was, as Rick Smiciklas sold the company in 2015. Whichever, absolutely the right way to treat staff.

[@billyxkid5062]

This is great he’s the greatest boss I’ve ever seen on the show. I love how he’s like I swear to God everything will be OK and he really meant it He helped out big Time

[@vtfpro]

Need more people like that! Wish I could work for a man business just like that. Americans need this change. Keep it up sir!

[@samd7146]

That poor woman looks like she’s not used to people sticking up for her or showing her compassion, it breaks my heart🥺Thank God for Rick and people like him. 💚🙏🏼

[@SicariusGaming87]

There needs to be more employers that are like this instead of making employees feel like shit and wanting to walk out the door but can't because they need the money to live. Companies/corporations just do not treat people the way we deserve

[@jordanbarclay4434]

There shouldn’t be mistreatment on a job for anybody tho it’s not hard to solve that issue the owners don’t care that’s the point

[@mistiemerritt6376]

Exactly 1000%. It literally just happened to me at work. I wanted to quit so bad but I can't AFFORD it!!!!! I've worked here seven years 😭

[@MC4TWT]

​@@mistiemerritt6376 start looking for another job. It's easy to get comfortable and just be content with hating your job, but it's so much easier to just find another one. I know it doesn't seem like it, but it's one of those things you just have to grit your teeth and do. I left a field after 7 years, making decent money, because I had an opportunity to work my dream job. The pay sucked, but I knew I was gonna have to start lower and prove myself in a new field. It's been a year and a half now and I'm SO glad I did it. It was stressful, scary, and there months where I was barely scraped by and had to ask for help. But it was worth it. I can't wait for Monday mornings now to get back to work and do what I love.

[@mqtj]

Idk i got really lucky my company i feel like a family there we all get along super well! N laugh n joke and have fun n so much more and work too ofc

[@NoThankYouToo]

He’s a complete fraud, and this is a terrible performance exclusively for the cameras. Do you really not see that?

[@jessilynntorres4064]

I love how he protected her cause she didn’t deserve the way she was treated. You are such a good and a sweet boss.

[@jujufrmbabyz1661]

2:28 “text my anytime of night” bro aint slicc

[@conr1215]

I love this guy. Genuine big heart and a good Boss. We need more like this

[@bettygs61]

God bless your boss there so many bosses that don’t acknowledged how people treat others … wish I could go work for him as well smiling sending blessings

[@mikewolf3264]

Good job man! Thank you for doing the right thing. I hope other businesses owners learn from this.

[@garymoore8204]

That's what you call a proper boss looking after his worker and business, if bosses were half as good nobody could complain, pleased to see the woman was OK

[@hcaballero57]

I was reading in an article, that he was told off camera to break his cover. Apparently, the franchise owner told the cameras to leave and kicked them out when the cameras were off. The franchise owner said he could do whatever he wanted because he paid his royalties to the company. And that's what set him off in the first place. The franchise owner hadn't paid the company all year. Plus the argument with Sabrina was final straw.

[@1c2h3e4u5n6g]

That poor girl no one deserves to be treated like that. I’m glad her day turned into something wonderful 💖

[@medic2525]

Rick is a great CEO. This is how CEOs everywhere should fight for their employees. Every business is a team - no matter if it's a team of 5 or a team of 10,000- you're still a team. On that team you have players. You have "A string" ,"B string", and "C string" players that make up that team. Your A string players are your frontline people. Those people should be your right hand. These are the people who show up day in and day out and help the company run as smoothly as possible. They are the people you want to be customer-facing. These people are the talent and we all know you have to keep the talent happy because unhappy talent will soon show itself in the form of an unhappy bottom line quarterly. Your B string players are people who may not perform at the highest level just yet but they are still willing to learn and they're still able to be molded into brand ambassadors. C string players are your people who call into work consistently, are hard to rely on, and are basically just there to collect a check. I can't be any more clear when I say this - you protect your a and b string players at all costs. You pay them more than a livable salary, allow them to enjoy fringe benefits, etc. Every CEO understands that investing in human capital that is worthy of your dollars - will pay dividends and you will more than make up that increase in salary as a company. So many companies make this mistake everyday and hire people at a lower wage who are people that have a string player written all over them and the sad thing is eventually those people walk off the team.

[@michaelmarette4423]

This brought me to tears, so happy for her. You rarely ever see things like this end with a happy ending!

[@Kelle0284]

Happy ending. LOL.

[@jacobburns3515]

Oh yeah, she definitely gave him a happy ending

[@Maehlice]

TRIPLE! Straight up from server minimum to federal minimum!

[@peterludes7040]

Thats a prime example of beeing a responsible boss!!! This is why he is rich! Loyal ! Stick to his boundaries ! Traets others like he would like himself! Sir… ure a good one…🇩🇪🤝🇺🇸

[@marieannette6675]

Thank you! You are what a boss should be, respectful!!!

[@firststatetate]

By disrespecting others in public? Hmmm I'm not sure you thought that thru

[@happydays5989]

Unfortunetly when employees complain, it gets no where. I hope he starts finding a way for employees to communicate with the brand if they arent being treated right. A line to go over managers heads😊

[@Tigman66]

We want our bosses like him, but someone like him who won't have this and acted immediately is such a rare thing.

[@scottryan6279]

No one should be treated that way. It's B.S!!!!! Bless for being such a sweetheart.

[@Nick-zu9sn]

When she said "No one looks out for me." to be honest, that broke me.

[@rafaelsale6364]

More bosses of franchises should be like him. He saw an employee was getting treated horribly, and did something about it.