Undercover Boss - Pizza Nova S3 E9 (Canadian TV series)

Pizza is a $40 billion business in North America. Canadian boss Domenic Primucci has been making them since he was a kid, and as his company, Pizza Nova, prepares to celebrate its 50th birthday, he thinks its a perfect time to work undercover, in disguise, in his own stores. He is growing his chain of franchises, but is Pizza Nova's "mom and pop" feel being lost as a result of brand expansion?

[@stephenc2296]

I just looked back at my own life. I was on a plane talking to one of the executives of my company. I asked him why my climb was so tough. He replied that I was excellent at my job, and I wasn’t promoted because he didn’t think he could replace me at the level of job I was doing. I was elated that the consensus was that I excellent but made me rethink all of the hard work and countless hours I put in. I own my own business now and would never do what they did to me.

[@claucemicro1080]

I really love that you don’t want to punish commitment the way your former employers punished yours. 👏🏼

[@whiteglovewatches9908]

That has happened too me so many times, I even was kept from the corporate trips because they knew they could all turn off their phones and I’d handle whatever came up. They wouldn’t even let me quit, took 6 months.

[@boonjabby]

Performance punishment is never fair. Makes people jaded and when they look around at people doing a lot less than them, lose motivation

[@mfb6310]

It's actually against Federal Labor laws to hold a person down, preventing a pay raise. Another law bosses break is when HR or Spvrs etc tell everyone they are not allowed to talk about pay, any raises or bonuses amongst each other, 'or else' get fired.

[@Tezku]

@@mfb6310 not while you're on company time. But during breaks and when you're off yes, talk about it all you want lol.

[@christopherluvsaidan67]

This man has a heart of gold. His wife and kids are lucky to have this beautiful soul as their husband and father.

[@AlwaysBolttheBird]

The fact that he went to a franchisee owners funeral tells you all you need to know. When the cameras weren't there he still was were he was needed

[@user-oo8mb6el5j]

An exceptional man recognizing exceptional employees!

[@bobbywalker2980]

Your sweet

[@christinementelos506]

Z ugggg

[@jonah.donohue]

Bot

[@GenLazer06]

This should happen more often. There are so many hard working people out there that genuinely care about their jobs. Bosses.. if you see this please help your employees. They are the ones that make or break your business! Much love to all of you hard working people!

[@jimkeene8985]

20years ajo I own a little business heating and cooling and when I get a good report on a imploye I would call them to my office and tell them why they were there on a Friday I take them too lunch and give them the rest of the day off with pay.My employees were not allow Tips...

[@lynneperry-667]

I did while I work at Pizza hut

[@T.O.P.]

Hear, Hear.

[@christianengler-xu3ow]

i could not agree more with you

[@antoniomunoz8744]

First I thought: "I'd like to be one of those employees and get an award". But then I noticed I rather be one of those bosses and reward all my employees.

[@ricksavage4919]

well keep on thinking bud..

[@dzim8822]

@@ricksavage4919 nice rude comment, "bud".. I thought Antonio's comment was thoughtful.

[@babysimba11]

@@ricksavage4919 what’s your problem dude

[@sl-lin0bi529]

EXACTLY bc we know what it takes foo! Those other foos who been havin the money are just doing it bc if the show we working ppl would’ve been taking care of our own

[@williamgutzkow6901]

@@ricksavage4919 q+qqq

[@anthroal1698]

“Has agreed to a radical transformation,” Puts on wig and different glasses

[@divern7229]

i-c-o-n-i-c

[@claudiariedel5777]

😅

[@donnawoodford6641]

Laughable disguise.

[@user-iu6vt1tz7v]

Baha

[@theroof6378]

😂

[@zerpderp9753]

Sarah knew he was undercover. She asks him to pay her debts instead of a car. She knew what was up and knows the power she can wield from the show.

[@Rymdpandan]

@636lover1 I think you stopped watching too early, it says at 44:26 that he did.

[@lonelypigeon7562]

@@Rymdpandan good catch!.....sorry for a tease, but Sarah is a hard worker and great daughter.....plus, she is pretty cute! (probably already hooked....so just sayin) .

[@whyisblue923taken]

Yep. She had her story ready and wanted to see if she could get a promotion and get her debt paid.

[@Kat-mu8wq]

Yeah.. I don't know anyone that would spew some personal information to someone they barely know

[@gregrak9389]

She's very disingenuous and clearly a "taker," any unfortunate dude she hooks up with better have plenty of cash around to keep her!!

[@joeciocco457]

The second girl knows for certain she is on Undercover Boss. All she did was tell him what needs to be changed and improved. She was not really training him or anything, just talking about issues and corrections. No doubt in my mind she was not fooled.

[@divern7229]

she is very smart, she knows whats cooking.

[@ShennellOfficial]

Exactly

[@WilliamBrinkley45]

He had just attended her husbands funeral...of course she knew who he was. Of all the locations to go undercover, why go to a location where the manager personally knows you???

[@alexanderbemar2637]

She tells him what needs to be changed, because she knows that's what exactly he's there for.

[@bryancarter5491]

Whats even worse, Dominic dosnt really care.. He just came across as a huge dick

[@whyisblue923taken]

Haha. Sarah definitely knew she was on Undercover Boss. She goes right for the life story like it was rehearsed a hundred times.

[@harivyas9550]

Well it’s called using common sense the second it hits you. She has that resting face where she knows who he is but she is putting on a show for getting the maximum benefits out of the boss. You have to remember that boss might not flaunt it but he is a multimillionaire & tbh it’s kinda cheap of him to be giving away only 5 to 10k , there’s other bosses that gave away like up to 20k to 250k which I find much more fair considering the fact that many of the dedicated employees bust thier ass working for that rich bastard. The smartest strategy is to not tell him you recognize him right off the bat no matter how bad the makeup is 🤣

[@billlyons7024]

It's all fake. Every episode there is some employee with a problem, and the CEO gives them money. A nice thing to do, but it's all scripted. There's no reality on TV.

[@Oreomilkcookie]

@@harivyas9550 thats what the producers told her.... cameras arent invisible lmao

[@whyisblue923taken]

@@harivyas9550 He has no obligation to give her anything.

[@rccpromotions]

I thought the make up was way better than most of the shows. It literally tricked me for a second, but I'm also a little high because I'm a recovering from a car crash.

[@beckyshock3099]

That pizza was NOT burnt, I like them crispy on the bottom. When I order a Pizza I even say "extra done".

[@Reavix1]

that pizza was burnt, and just because you eat it wrong, doesn't change that fact.

[@payableondeath9091]

To each their own I will take the one @11:31🤤🤪

[@hankhardonblkface6941]

Well done

[@Kerosene.Dreams]

Those gosh darn Canadians.

[@159yy]

I love Mona's standard and dedication to have a consistent good pizza each and every time! That is so very important and now days I rarely find any fast food place or restaurant that provides consistent good food every time! She is great!

[@kevincharters535]

My first job was at a pizza place when I was 14. I worked at pizza places till I was 30 (I & managed a Sbarro) at age 21) before becoming a professional chef. That was a great story.I left Sbarro's after 5 years because the Regional manager never showed up. I worked for 5 years for an independent pizza place the owner took me to baseball games basketball games & bonuses me out when it was really busy.Its nice to be appreciated & feel like your more than a number! This was the story that every cooperate business needs to model. Good job Dominic.

[@goodvybz1246]

Mona is such a sweetheart. Love her accent and how she explains her pizza making. Dude was wrong and a fool trying to trick her with his deep, never changing sounding voice😅

[@badad0166]

He did voicing on PN radio spots. He's hard to miss. Ciao!

[@lolitapastoriza2495]

What Dominique did was incredible. God bless him.

[@Scratchingforcash]

He seems like such a caring person. I really liked him.

[@thesleepingdog4061]

This was a very humbling undercover boss😌 they helped CEO and he in turn blessed them for looking out for the franchises...teamwork🙌🏼

[@ms.perlagallegos7552]

This was very touching.. the fact that the owner humbled himself and took part as an employee is very touching.. and yes I know he can afford to give the gifts he gives but the point that he doesn't have to makes my heart feel good..

[@JoshSmith-wo7zw]

You do realize this isn't the only one right?

[@ms.perlagallegos7552]

@@JoshSmith-wo7zw the point is that it's very touching.. whether it is or isn't.. it's still a lovely sentimental story..

[@Undomaranel]

I am so frustrated right now. Woman here, got told by a supervisor a couple weeks ago that my feelings (about productivity and fairness and flat out misogyny) don't matter. And here we have a show focused on the details, words, actions, and maintaining discipline... and you're gushing about how someone giving gifts that don't affect their life at all makes you feel all warm and fuzzy. You missed the point of the series fam. Go watch animal rescue videos or something if all you want from life is feel good dopamine rushes. YOU ARE THE REASON WORKING WOMEN LIKE ME ARE NOT TAKEN SERIOUSLY. Feelings are great. Emotions are fun. But letting them be your entire worldview and how you judge something...? THAT is the problem and why the stereotypes exist. Don't stop feeling good, nor enjoying content. But PLEASE recognize how damaging it is when people like you decide to wash over every struggle, every thought, every circumstance, and just go straight to if it makes you feel good in that moment. What a narrow minded worldview to be at the beck and call of your hormone rushes...

[@captainspalding69er]

That was a rediculous size piece of cake. Kid: big thumbs up hahahahaha. They need a seperate little room for kids parties, that noise would annoy the shit out of me if i wanted to sit down and eat my pizza there.

[@stevencooke1027]

I was thinking that even during quieter times in the afternoon the kids' parties might deter walk-ins.

[@payableondeath9091]

ya it's common sense most places that cater parties have sectioned off section for just that SMH

[@traciforsythe4362]

Makes you wonder where the mother was, doesn’t it

[@mrjasonsamuel23]

Nothing is wrong with spoiling a birthday boy

[@captainspalding69er]

@@mrjasonsamuel23 when he diabetic it'll matter.

[@danm2084]

Just the fact they have TV cameras around them makes them act unnatural. It doesnt matter that they dont know hes the CEO, they still act different because they know theyre going to be on TV.

[@saripdol1943]

the ultimate truth! 👍👍👍

[@Scottwhittysydney]

fuck, I never thought of that. Good point.

[@danm2084]

@Brian Cleveland trust them in what way? To not act different on TV?

[@mrjasonsamuel23]

@Brian Cleveland , God.

[@marybishop6956]

They are told they are on a reality show for best restaurant.

[@andamlakandfitret6561]

CEO is one of the nicest man with a big heart.

[@scottferguson9036]

This is a great company. Wish he'd expand into the USA.

[@psp785]

they would get killed way more competition

[@gizo8800]

I agree they need to branch out at least two in every town they'd be big

[@davidgibson2284]

@@psp785 Not much competition that's good though lmao

[@conscious258]

No competition at all

[@uleelovesweed]

There's like 4 locations in Chicago

[@kristinmoreno9203]

It's Heartwarming and wonderful to see the Boss Reward his Employees for their hard work and dedication. And, the rewards are personal and generous. IT'S INSPIRING TO SEE SOMEONE SPREADING KINDNESS IN THIS WORLD!!💖💙💖💙

[@johanbruijnooge6818]

It sure is inspiring, but you don't have to shout.

[@irishstock2108]

Of all the episodes of Undercover Boss, this one was likely the best yet. The boss was a humble family man,didn't drive a fancy car,lived in an average home and truly seemed to want to make things better. Good stuff! :)

[@joshlarochelle1298]

Irish Stock are you blind? This shit was 100% fake and every single person just complained about store problems.

[@bryanjk]

He was also white....

[@CheeseballPax-iw3br]

Wokbox is 2 zillion % better It's a movie in a a undercover bosses show Cheque it out.......😂

[@Gibbsong1]

Kudos to the CEO for taking employee feedback to heart. They are the eyes and the ears on the front line.

[@susieohanlon533]

OMGsh!! I have tears. What Dominick has did for these people has helped them do much in do many ways. Just showing that the Company cares about their employees touches my heart. AWESOME!!!

[@JoshSmith-wo7zw]

This is undercover boss all of them do it to a more or lesser extent.

[@lonelypigeon7562]

and thats WHY some places still are in business......in my town, there's a hardware company called City Mill that is owned by a local chinese family and they just celebrated their retail 100th anniversary! one of the reasons? customer service and having the right products available. My brother used to work CM but he died from cancer. He told our family that he should have worked CM a LONG time ago BECAUSE they know how to treat and respect their employees just as much as family.

[@love_agapi_m3976]

@@lonelypigeon7562 Aloha, love City Mill

[@sebastianniittyvuopio5017]

Franchasing is a slavery.

[@angelawahr2322]

I wish all employers were like him! He truly cares not just about the business but also his employees!

[@abalamdepaimon6891]

95% of franchise businesses are like that tho. The management sits in offices, never doing or even witnessing the daily business in a store. 4 years at a pizza shack now, the only time a "manager" shows up is if he feels like shitting all over you because they got an angry e-mail from a customer that had to wait 5 extra minutes for his delivery. They make so much money from each store, usually they own the property but charge rent for each store, they buy the ingredients wholesale for pretty decent prices but then sell it to every store with borderline insane profits. Then take another cut from the revenue from each store. We used to be able to buy ingredients for the salads on the menue, and make a decent profit that way. Now we gotta buy it all from HQ, a bag of mixed salad for 12.50$ that would have cost us maybe 4$ to make ourselves before. In that bag there's enough content to make 2 of our main salads that we sell for 15$ each. But those salads are not just mixed greens, there's also Mozarella in in, tuna fish, olives, tomatoes and chicken meat. We now make like 10cents profit on those. and from those 10 cents, HQ takes half. Food business is absolutely cruel. And to top it off, in my country for some reason people don't think it's normal to tip the delivery guy. On the other hand it's absolutely customary to tip at least 10% of a bill to your waiter. Often times just a person taking an order and transporting food from A to B within a warm and cozy environment. While the delivery guy is busting his balls trying to climb that icy hill to your remote home, walking through pouring rain or knee deep snow at times, to then face a douchebag that order for 98$ and insists on getting his 2 bucks back from the 100 bill he paid with. Can't count the times i've walked passed a car park of Porsches, high end Mercedes or BMW cars, sometimes even a private security guy opening the outer gates, to then deliver a pre-paid order and not get even 1 buck tipp. When you make 20k+ a month, and are too lazy to cook your own dinner but still don't feel like tipping at least a buck, i sure hope you end up in hell.

[@Username__74899]

When they show him struggling, I almost thought it was a kitchen nightmares intro lmfao

[@Sude3220]

De Anna Dua expect Gordon to come in and call him a donkey, lol

[@Dante20321]

😂

[@marinazagrai1623]

Dee…Gordon’s shows are a real sham…I found out that the dining public on the second day…after menu changes, cooking is done properly etc…pays for their meals despite the fact they’re on the show!

[@jilusa2012]

wow... hope there are a lot of owner like Dominic who listen to his employee and he has a good heart... God bless

[@candaceturner2535]

Ran across this channel this channel this morning and I'm almost in tears. Definitely wish more executive would see their hard-working employees.

[@paulabderhalden2495]

Fair man, you pull your weight, the company grows, you share in the rewards for your contribution.. this is a TV program so.... if he was true to his word, I take a bow to you sir. And a real respect for honest hard working loyal people good on ya..

[@mikewrasman5103]

I can't believe that Pizza Nova doesn't have a training program for their front line workers! It's extremely unbelievable!

[@Whattowear]

All his employees were super hard working. I'm glad the kid party lady got promoted.

[@lonelypigeon7562]

I would also second that! she's great with kids, morale, and the pizza business!!

[@lisatai1120]

She deserves more...he's taking her ideas but she won't get the glory for iy

[@harivyas9550]

@@lisatai1120 Buisness is a dirty game. I personally feel like that guy who came up with the lasagna cutter had a great idea going but all he got was 10k & a pat on his back. Imagine he got the royalties from patenting that idea & the boss actually puts his greed aside and helps him make more money. All the rich don’t care about good ideas , all they care about is stealing them from the working class people who come up with it & the rich get richer. That guy should’ve never showed that guy anything because he will be mentally upset when he finds out that the boss doesn’t give a flying fuck about his creative mind or his ideas but only his own company’s profit.

[@Scratchingforcash]

Wow, Mona is an amazing woman, and her son is a commendable man who stays by his moms side. What a proud family. I wish them the best life has to offer. I am truly sorry for their loss. I would imagine Matty was a fantastic family man and employee.

[@sundevilification]

This hit me pretty hard. Now I love pizza even more. Thank you for one of the greatest shows I have ever wtched.

[@nelsonchibuzor4974]

These guys are handling foods without a hair net covering over their hair. I think this is very important for food safety. They seem to be overlooking the possibility of loose hair getting into the food. It will be great to see PIZZA NOVA think in this all important direction to improve on their food handling for enhanced public safety

[@payableondeath9091]

I thought that too having worked in the food industry & @9:32 brought back fun memories from when I worked at a pizza joint😜

[@strangemoonshine5257]

I thought that too. But then I was informed, that hair protection is to keep YOUR HANDS OUT OF YOUR OWN HAIR. Sit and watch people eating, and you will see some freak out with hand sanitizer, etc. They touch their face and hair constantly, without thinking about it, or chew their nails. In till you work on a farm and get some cow shit in there. When wearing a hat, scarf, hair net, anything that is hair or hat protection, those people, don't touch their head, or do so far less often. After being a people watcher and working in healthcare and food service/storage, and livestock, I still get a kick out of it.

[@davemoss9505]

Yeah eating out is a gamble nowadays as people's hygiene is not as good as it used to be.

[@nothingreallyrhymeswithora9377]

It's either a hat or a hairnet at most places. A regular hat usually does the job.

[@MrZyphR]

@@davemoss9505 kinda the opposite. Everyone is just more aware now.

[@159yy]

Derek is an excellent trainer and really cares about maintaining the quality of the product and his customers! Really great guy!!! Regarding the delivery time policy, the franchise owner must have instructed his drivers to do that otherwise Derek wouldn't be doing that. This individual franchise owner probably created his own delivery time policy to provide better service to his customers.

[@photo7839]

I think Undercover Boss,, lost sight of its original purpose. Now its just a sob story. Nothing personal.

[@Goldie_Hawn_Solo]

Its original purpose was to be a commercial for large businesses.

[@collinreece2249]

I've never opened up to a new employee like that lol wtf

[@EmptyPeace]

Yeah she knew he was the boss and wanted sympathy points.

[@jakelewis8194]

Collin Reece she knew that they were being filmed that probably why

[@mcFronta1ot]

@@EmptyPeace 20:15 but he says they're opening up to him because they don't know he's the boss. He's undercover!! Like some sort of....Undercover Boss!!

[@EmptyPeace]

@@mcFronta1ot you're an idiot if you believe this show is real lmfao.

[@nolan3915]

Sometimes when you’re doing monotonous work it’s easy to chat away the time. Plus it’s a woman, they talk forever

[@edwardaldrich7213]

Awesome - I like when owners give back....I love this show

[@payableondeath9091]

ya but he should of done more like he could of paid off their houses; for the guy's childhood home they showed before Mona & also for her house too

[@Mac2point1]

in my opinion, when your the ceo of a business, you should know your business inside and out and that means knowing how to do the tasks the people right at the bottom do, esp if your a founding ceo rather than an appointed one

[@karameader156]

I wish..... a lot of times the operating systems of registers in corporate stores seem like the people that designed them have never used one a day in their life.

[@arthurschiager2978]

I think it’s funny that his wife needs a 2nd look but Mona knows with 1

[@madamewho]

😂🤣🤣🤣😂😂😂😂

[@gracebizen]

@@madamewho z z zzz Zzz Zzz z3

[@WoahSup2]

Mona knows.

[@dominickjustave3558]

She married for money

[@truthseeker7322]

You calling her a thot 🤣

[@johncabrera3235]

Awesome! What a great man, with a big and generous heart.

[@chelsiemilstead7329]

He is so passionate when he speaks about his business. A heart of gold, I tell ya

[@sheryljones5207]

This show is great it really opens the eyes of corporate in there businesses so the right changes get put in helping both the business and there employees.

[@iaingrieve706]

Your some boss to have. Compassionate, kind and giving. I hope your company goes from strength to strength

[@razorsinthenight]

They Always know it’s undercover boss and they lay on the stories thick to get the most money out of them. Can’t blame em I would do the same lol

[@jaredwilliams6853]

Negan headass we all would

[@Beansiontoast]

Lmfaooooo

[@flatbroke_9246]

Negan xxx

[@thedarkerknight2188]

I know right, I mean did that guy really get shot that many times?

[@ryanandrews600]

Or you know, its scripted...?

[@karazoana3616]

I really want a pizza now 😭

[@billyreynolds4749]

I want to try their lasagna!!

[@jraybay]

Lol same... Every time 🤦‍♂️

[@bronsonperich9430]

@@jraybay op

[@hankhardonblkface6941]

I eat pizza everyday

[@johanbruijnooge6818]

Karazoana, order one then!

[@kennethphipps33]

What a great guy, to be so kind and give back to those that give their all

[@payableondeath9091]

@39:59🥺😢😭

[@rossdenholm7501]

Anyone else have a suspicion that employees have a prerecognition of their boss’s identity as they are as well-behaved and enthusiastic as can be? Especially when time and again they always immediately open up and go into some tear jerker story of financial woe.

[@donnawoodford6641]

ross denholm They know him.

[@mistofoles]

Not neccassarily.., one dickhead told the undercover boss he hated customers. She revealed who she really was, then suspended him :D

[@AJR-zg2py]

Possibly, but many employees are just concerned about getting through the day and going home - if I was fed a lie that the company was filming an industry documentary or doing an internal film for corporate that might involve an interview, I'd just go along with it. I'm sure many people are like this.

[@LB63Brav]

Hmmmm.....cameraman is here and focusing on the new, old guy...

[@shortchanged.]

Lol one had a delivery driver tell corp owner that he took pot for tips and smoked on job .. lmao

[@159yy]

What I've noticed on all the many, many Undercover Boss episodes, is that the front line employees have great ideas that top management never hears about. It's sad and inefficient that it has to take the CEO to go undercover for these great ideas to get heard !!!! CEOs need to establish a system so top management can hear directly from the front line employees ideas on how to improve things that will provide the customer with a better experience. And, top management really need to listen and consider the front line employees ideas.

[@chriscone916]

good point, that smacks of not having open lines of communications with management.

[@gideonakinsola4299]

It's different when you hear it through an experience or in a situation that showcases the practicality of how these ideas would help the organisation.

[@sarahgalvan3861]

So kind and generous the CEO is to all of them. Blessings...

[@kristine3076]

This is the best one by far!

[@erenestawanjiru1935]

This Was The Best Boss I've Not seen In A Looooooong Time

[@josephinefarrugia8631]

A very warm heart touching video , what a very nice man to help these beautiful people .

[@justice1950]

It's quite a long video but I really finished watching it..❤️❤️❤️ A heart warming one

[@LisaW509]

This is probably my favorite episode ever. The owner is an excellent boss.

[@JeremyJenner]

No wonder why people are confused by the prices- the lack of decimal points and dollar signs is completely counter-intuitive. It doesn't even make the menu more aesthetic, it's just dumb.

[@jordangirbaud9682]

It's such a joy to make other people happy.

[@159yy]

Sarah is an excellent trainer and all her ideas on how to improve service so it's faster and more efficient would provide the customers with better experiences which would have them coming back again and again thus increasing sales!

[@nateroberts3308]

I wish this happened to me. I spent 15 years in the food industry. I always went above and beyond, made suggestions to improve service. Many of my ideas were implemented. I never received any credit. How i was rewarded for my service to the company i was fired. The reason being my transportation was stolen and my apartment was broken into. I was late because i was dealing with the police. 5 years of hard work closing and not getting home till 2 am 6 days a week.

[@chrisjacobs9101]

The problem is when you have ideas and stuff man keep them to yourself and get into the business and put those ideas to work and make the money for yourself and I’m sorry you lost your job hopefully you bounced back but remember these people don’t care about you it’s about their money they don’t care that’s what I learned and work life has been easy for me since

[@zerobalanceadventures1778]

I love that Mona is concerned about making the same pizza and product every time. I give up on pizza places for that reason alone. I give them several chances but I hate looking forward some fresh pizza night after work with a few beers and the pizza is not what I expected.

[@andyh8690]

'When I was cutting the cheese...' - too funny! :D

[@connieknox9632]

Mozzarella pizza with Garlic powder, olive oil and Tabasco hot sauce. Yummy Yummy. Thank you for the work you do.

[@McCoyHomestead]

This is amazing! Owner should see the operation and see the reality of life..👍

[@austiniscoolduh]

“The one thing that concerned me is when I was Cutting The Cheese” 😂😂😂 ew TMI!

[@gregjorda3080]

"I'm scared he will be too knowledgeable" rarely an issue with a boss that isn't on site

[@ricardojuarez291]

When life was awesome without COVID-19 pandemic...

[@truthb2u2]

If an Undercover Boss were to keep both hands on their business continuously they would never need to go undercover again. Being the boss is the reason to stay constantly connected instead of spoiled.

[@pietsmiff3564]

so ture

[@payableondeath9091]

💯💯💯💯💯💯💯💯💯💯💯💥

[@Daniel-mq3nf]

Easier said than done with a big business

[@andrephillips7764]

I can tell you really do not own a business because as the company gets bigger it’s harder

[@BurgerPwner]

jesus they make this so dramatic, not even a minute in and the narrator said: With the world economy in fragile state. feels like i'm about to watch a super hero movie

[@bungo4519]

Yeah it's insane cringe.

[@danielochoa9465]

Ikr

[@averybanger5966]

BurgerMerker dead ass

[@waldohayze1722]

BurgerMerker and here we are.....😂😂😂

[@oliviam4134]

they obviously know it’s him 😂😂 The girl at the beginning was literally asking him to change stuff like the labels and get a new oven 😂😂

[@hankhardonblkface6941]

Lmao

[@Pyongyang4948]

They all seemed very depressing to watch especially this girl who tells her life story to a stranger

[@secredeath]

Olivia fuck baby 😍 where u been all my life

[@minemats5186]

I love so much this riality show the boss undercover . Your amazing ever . Thanks to the creatirs of this show .

[@dmoon7348]

These are so heart warming ☺👍

[@dicitalore605]

Pizza nova is awesome. Although pizza nova today isn't the pizza nova of my childhood. It used to be a casual dining sit down restaurant. We would order calamari as our appetizer back in the day.

[@davemoss9505]

I'm sure nowadays it's probably a lot closer to diarrhea.

[@tobeypeters]

How is anything undercover? There's a camera on them, at all times. So, they'd be on their best behavior.

[@SKATEandRUNESCAPE]

Ye true. They are also getting payed, so they will tell some to act up and cause a scene,or to say something and add feelings to the show. Mostly staged lol

[@mimisaek]

They say its for training part to see how it is to get trained so that's the excuse for the camera. I've seen somewhere

[@mikewrasman5103]

Wish this still was on in the USA!

[@billycampbell778]

Now this is a nice caring boss that many boss should take lessons from! Maverick Transportation. Steve you really could do more for drivers as well as company. Like you did when company started.

[@efficientfuture1336]

When she recognized him immediately it was so heartwarming

[@brittanyholtgreven4106]

Apparently practically no one in the comments paid attention enough to the program to know all the employees were told they were doing a documentary on the food business.

[@antonleonard5481]

wow wish if you can set up a franchise in Sri Lanka... the staff was soooo friendly and they know precisely the customers requirements.. The President Mr. Domenic Primucci has a kind smile and with a good heart.. God blessings to you and your family and wish you all success & to your Management

[@bigdee8189]

Great episode of Undercover Boss Canada! As an American, I've never had Pizza Nova, because it's a Canadian company! But, the next time I'm anywhere in Canada, I'll make sure that a Pizza Nova is close by, and I'll definitely try it!! Who knows...maybe I'll run into Mr. Primucci, so I can offer my congratulations to him on a great company he's leading!

[@jeffreycairns767]

Don't bother, it's garbage

[@dwhitman3092]

Really heartwarming!

[@bigjim9706]

True families stick together through the lows and highs in life!

[@specialty_k]

This Boss has a genuine heart!

[@lour8548]

Dominick did a good 👍 👏 👌 job , He actually motivated me to own and try to bring out the best of my business if i ever was blessed enough to have one, Great job Robert 😃.

[@Daniel-mq3nf]

Wow!! Amazing!!!!

[@user-oo8mb6el5j]

Bravo to all touched by a fine man. Peace n love

[@millipede070707]

New guy at work: Camera crew following around the new guy... Me training him: I be like I have 12 blind children at home I support and have to work 3 jobs. All while going to school to be a nurse. My mother and my 3 brothers died in a car accident last week and I'm trying to pay for funeral expenses. I just received a call that My car extended warranty is about to expire as well 🤣🤣🤣

[@erlindacastrogulane7828]

Can't help but tears just drops when I watch this video. I salute you 'undercover boss'. God bless you more abundantly. I am a Filipina.☺

[@seanspell9633]

These episodes always make my eyes water.

[@nicodemusjohnson3447]

This man gave me inspiration. I think its time to open my own kitchen

[@scottleachman9847]

Heartwarming

[@Angarayan]

Excellent heart-warming episode.

[@irishstock2108]

Probably the best one yet. :)

[@bradstrauss9527]

That’s a great CEO, look after your family. Make sure they know you care, don’t just issue orders invest your time to make sure they have what they need to do their job and that they enjoy their job. Happy employees make for a happy strong company. Proven management reference, it works so be like Dominic and do it.

[@jacobcohen4969]

Beautiful !!

[@ericray1676]

He got what, he wanted for his Birthday! Customer Service, Great job Bob!!!

[@johnnywhite1681]

I wish more companies had this outlook and response.

[@MickeyMouse-bo5hj]

That's A Great Man! Blessings

[@Shane_O.5158]

24:23 i used one of those exact same cheese cutters for years, it is missing a steel handle hinged at the back and a plastic part that pushes the cheese down to keep fingers out.

[@ma.teresamanaois1054]

Oh my Gosh..the 3rd visit... She's recognized you mr.ceo.. Anyway.the show must go on.. Let see what happens next hahaha✌

[@johnwjr7]

I paused it there too. I'm thinking that she should know that he obviously did not want to be recognized so she should not have said anything to the rest of the employees about it. I would not have. I would have told him in private that I knew, but not anyone else. Of course, if he is there to find out what is wrong and wants someone who'll tell him like it is, I can do that too.

[@johnwjr7]

Oh, so he gave up his identity, but she still should not have said anything.

[@sapphirelyana8014]

God Bless you for your generousity Sir...

[@donnamaebodie2948]

Awesome employee hard to find a worker like him brilliant 🥰🥰🥰🇧🇸🇧🇸🇧🇸

[@jaymanc80]

And then there was that one time where I was sitting in front of the big boss of pizza nova and he said "one thing that I noticed was when I cut the cheese, it was really dangerous!!!" Lmfao

[@roymaddocks3184]

Ancient industrial cheese grater with no hand guard