Undercover Eats | Working as a food courier

[@adeoyeoyewole4331]

13:30 I’ve been doing this casually for the past 4 years. Everything she said is right. Of course Uber is going to lie. I don’t even go on the Uber app anymore because most times it feels like slavery

[@CujoBD.]

Word up Toronto Star for making some good content.

[@TheGistwithJosh]

nah this was pretty dumb 56 orders in 6 weeks, the avg ubereats driver does 10x that amount. This was performative commie journalism

[@CujoBD.]

@ It says the time worked, time on the app and the attempts made to get more orders. What parts of this do you actually think are fabricated and why? If you don't have a response, I'll take it that you've taken back what you said.

[@CujoBD.]

@ Also, my og comment was about the content quality itself, not even the content. I appreciate content like this from media outlets.

[@Catbus-Driver]

The CEO of Uber makes 25 million a year and customers are still guilt tripped into paying out massive tips just so the drivers can break even... This entire industry needs to collapse, but there are also questions as to why labor laws are allowing this kind of thing to begin with.

[@ColdHardToronto]

Cook your own meals. Boohooo

[@AlanKelly-nm9lx]

ya they need to start unions like we did with Foodoors so they all leave the country like Foodora did !!!

[@AlanKelly-nm9lx]

start a union get them out of the country like we did to foodora!

[@Shramper_]

The average rent for a studio/bachelor apartment in Toronto is about 1.4k a month, and this person only earned 17% of that 6 weeks. No one's making a living doing this.

[@shimmy_fpv]

@@Shramper_ the trick is renting a basement hallway for $400 in Brampton

[@ColdHardToronto]

😂

[@AlanKelly-nm9lx]

@@shimmy_fpv no a blanket on the floor with cardboard dividers lol

[@notaspectator]

Hopefully this will create more social empathy, where we praise the tech often as something great at a given, where the disconnect happens between other humans that create solutions and impacts that happen over a long period of time. It's not a matter of giving 10x more tips.

[@tjp4342]

I read the article online, but this ... THIS is was even better!

[@AlanKelly-nm9lx]

propaganda sells to fools! common sense its not that common!

[@jasonl9266]

A stupid uber eats ad just interrupted this intuitive documentary !

[@1234canadianguy]

Ironic as I've seen both an Uber Eats and Skip the Dishes ads on my end as well 😂

[@heloisaduarte4745]

I have worked as a courier for 3 years, during COVID and after COVID. You didn't tell even half of the hard life of a delivery Uber Eats courier. Yes, the weather and security conditions are horrible; yes, you will get lost in buildings not only to deliver the food but all to pick up the food because some restaurants are in the basement of many malls like Eaton Center where you will spend more than 20 minutes just to find and pick up the order. But what about the security of the bike? How many lockers did you have to use to keep your bike safe from thieves? You need an alarm and a strong locker to protect your vehicle. Another thing you haven't mentioned, and shame on you on it, all the couriers must invest in everything because we don't get support for the food delivery applications. Bike, lockers, clothes, protection accessories, smartphone, data plan, power bank, extra battery power for your electric bike because during winter the cold drains the battery, glasses to protect your eyes from the wind, dust, and sun... You made it sound like the life of a courier is easy, to be honest. You forgot to mention the truly hard stuff!

[@heloisaduarte4745]

You didn't mention that when you don't accept an order because it is very far, sometimes 7 km coming from Uber, and the price is only $5 to deliver that order, your acceptance rate goes very low and you stop receiving orders... you haven't mentioned that!

[@themightylion647]

They also didn't mention that it is your choice to work as a courier. If the work doesn't make sense, there are other options.

[@matthewmelange]

Easy solution, allow the gig workers to set their own wages. Then they can't be notified unless the gig meets their wage demand.

[@hanzalanazeer86]

It's also the same in vancouver BC .

[@MizMite2002]

You would never make it as a 90s courier. Start you day with 15-30 packages with time drops such as 9am. could have many of those, so route and peddle your butt off. Still had 9 hrs ahead. Our bikes had no battery.

[@grisha12]

You’ve just made me change my mind about investing 2k into getting an e-bike plus equipment. I’ll just keep applying.

[@draszi]

well an ebike is stil nice to have to get your around the city, if you keep it for several years it would be worthwhile

[@AlanKelly-nm9lx]

I have owned 2 ebikes and I will say the best investment I have made for cheap/ affordable transportation! I stud my tires and ride it all year round and built a heated suit!

[@TERRIBLETRADER]

Great video concept. Overall good video. With viral potential but lacking some more youtube tricks to go viral. Needs a better thumbnail and title, pacing is a little slow. Missing curiosity gaps. I work with big channels. There's my free advice no one asked for.

[@arthurf4148]

Anecdotal, but as a person who orders ubereats from local area regularly, I have a strong sense that they prioritize car delivery, then bike delivery, then walk delivery, even for relatively nearby trips. My guess is that car deliveries saturated most of the areas the reporter was visiting, so she was at a disadvantage. That may be where the stat at the end comes from - that she was getting 4x fewer order than typical - since the typical delivery worker may be getting more just because they have a car?

[@phattlmann]

In my experience, that's not true at all. Walkers won't have deliveries over 1KM. Bike is a couple KM. Car is anything above that. They aren't going to send your delivery that is 4 downtown blocks to a car, as a bike or walker would be far more efficient. Further, there's less car delivery of food than you'd imagine as the pay is so low, and a car has the highest cost to operate. Obviously walking is "free", and a bike requires a much more minimal investment with little to no operating expense, which is why you see thousands of ebikes flooding the streets. I believe they've phased out walkers at this point, and only those who were on this method before have been grandfathered in. That said, walking is only effective in the downtown core anyways.

[@SteveKeithmodels]

I refuse to do food delivery through Uber. I drive passengers and that is getting bad enough pay wise I'm about done with it. If it isn't a full price reservation I don't want to be bothered. $2 food delivery or a $4.50 ride? Is it really worth it? I drive 13 hrs to make $200-$300 a day

[@patrickparent51]

Great reporting!

[@ColdHardToronto]

I know several people making a decent living delivering food. This crybaby reporter doesn't know what she's doing

[@AlanKelly-nm9lx]

@@ColdHardToronto FACT!!!!!! all the jews news does is lie and gaslight! If they want start a union like we did with Foodora and get them out of make them pay!

[@themightylion647]

A lot of comments here complaining about the harsh reality of gig work, some even comparing it to "modern day (legal) slavery". It is hard to sympathize with this narrative when you are free to choose who to work for and where. If you don't like the job, then find something else like a lot of other people. The bottom line is that there are too many couriers and not enough customers.

[@PimpNameSlickBack-vp9pw]

Less Indian🇮🇳 immigrant to Canada🇨🇦.

[@shyauleechiao261]

I have been with Uber Eats for the past 10 years sure I used to make some income black after the covid-19 everything turns to be horrible or I should say uber eat Turning to be worse after proposition 22 have passed you sometimes see $1.29 $2 some or three dollars some kind of a delivery trip do not make ends meet almost GIF everytime I am on LINE to work

[@joinmico]

I also subbed to the channel. Hope to hear from you soon.

[@fsckool6894]

nice work

[@AlanKelly-nm9lx]

lol not work its gaslighting!

[@iri9669]

Meanwhile their bicycles gets robbed by homeless/drug users , taking away their livelihood

[@jdsavage3410]

Car is worse 5$ 30+ km

[@elizabethlake4129]

I stopped doing uber eats it’s not worth what they pay us and For us to have to wait for orders and the hotspot lies u go there and it disappears and y are waiting for a long time u have to keep driving evwrywhere

[@gilabanget7986]

These gig jobs are horrible for human society. Essentially keeps people in such conditions and does not allow them to rise up. I really think there are much better uses for human resources that need work. Government should hire and use local people to tackle local issues. Take pride in their local communities and fix things for community while being paid. Stop sending money overseas and find ways to allocate within the country. People need to wake up and change out these leaders that only care for corporations. Stop supporting people who are being supported by corporations. I guess with literacy declining this comment is worthless.

[@MandyLuck]

Are some not suppose to be in the country?

[@ColdHardToronto]

The opening line sets the commie stage. 😂

[@TheGistwithJosh]

commie woman works 56 deliveries over 7 WEEKS- less than two deliveries a day only working mon-friday- claims struggle is real. Toronto star and Stupid Canadian So Called Journalism UGH yuck

[@thejoyofrolling]

why are you wearing a mask? lol boosted?

[@Column1313]

Flawed reporting. I don’t see many uber eats courier testimonials. It’s an insult to the couriers, to think that they would come all the way from the suburbs to work under 10 dollars an hour. This is more of a self glorification report than a report on actual conditions on the job.

[@bobuxman69]

Everything she said was true, i do uber eats on a bicycle and on average I make 6-8$ an hour.

[@mmtravel9726]

The problem is ….this is a job that literally anyone can do. You don’t need any education, language skills or qualifications, you’re not asked to be there for a specific time ….why would u get paid the same as someone with those things that doesn’t make sense to pay someone so highly for such a low level job

[@ktowniecity7269]

race to the bottom. this comment makes no sense. all labour needs to be paid fairly for a functioning society otherwise you get crime and unaffordability

[@phattlmann]

OK, so you're cool with people making $1.75/hour? If that person worked 12 hours days, 7 days of the week, they'd make $147, or less than $650/month. I suppose you also celebrate slavery?

[@ryansmithc]

@@ktowniecity7269 What? If all labour got paid "fairly" as you guys demanded, you'd get more unaffordability. Globalization and mass immigration caused this.

[@themightylion647]

@@ktowniecity7269 I totally agree with the @mmtravel9726. Couriers are paid/tipped fairly IMO. The problem seems to be that there are too many couriers, therefore less money going to each person. Like everything else, it is all about supply/demand.

[@Diesel-vy4kj]

It's competition..too many uber cyclists in toronto, specially downtown. I do Uber eats, I never go downtown. I never follow the app hot spots. I just go with the flow. Same start point everytime and go with flow.

[@AlanKelly-nm9lx]

best part is how this well paid rich girl is taking my days work/ pay away so she can make a lame video, making the job look even worst. Why don't u do what we did and start a union? ooo thats right cause like Foodora did they would just leave the country! lol and the star does nothing but lie and gaslight the public!

[@BaIIsDeep]

Hahahaha no one is forcing you to work with Uber nor come to Canada in the first place. L

[@justindot4887]

see the problem is your thinking of this like an office job where you earned some sort of social status to get in the office.. this is a job anyone can do so its almost looking the otherside of a job post and letting many people tackle the work for a smaller percentage.. maybe u want a Salaried 9-5 gig structurs.. that isnt anybodys biz or problem just your personal preference..

[@jenm1]

everyone deserves a dignified job. every job should be a dignified one

[@TheBenirons]

hi, sorry u r wrong about anyone being able to do this job ... look outside, how many women do u see? I can count on my two hands the number of female couriers i ran into over 6 years. What about when the weather gets suboptimal? Yeah. Now 99% of the courier force is indians for uber, cause they r cheap desperate slave labour. there used to be constant surge pricing outside of summer (even a bit during), now even around xmas holidays the base rate is the same since the indian flood. Too many drivers.

[@themightylion647]

​@@jenm1 Is the issue here about the lack dignity or profitability?

[@justindot4887]

ridic story yet again by The Star maybe Ben Spurr going on again abt ZIPPO. This line abt uber eats requiring moving around yadda yadda.. makes no sense.. its just looking for work like anyone else who wasnt on that platform that would be looking for work only these guys know people will order and they will deliver.. what part dont u get..???

[@shimmy_fpv]

Generally most employers have to provide things like benefits. Uber does not. They are exploiting their workers to make a buck

[@justindot4887]

@shimmy_fpv thats like many things.. theres huge amounts of temp agencies that at least get ppls foot in the door that otherwise would be OOLuck. Its a different model/fashion UBERs etc that operate supply demand nnd all any sort of silly red tape would do is tip balance which would entice less customers.. the larger their footprint the easier it is to carry out A to B trips which can result well for the driver on good biz days.. this is very mch a keep it simple4both sides and both sides will prosper type thing

[@ColdHardToronto]

The Red Star only does garbage stories. Once Trudeau is gone these clowns are done

[@AlanKelly-nm9lx]

@@ColdHardToronto do they even have a tangle new papers anymore in Toronto?

[@dashernorthvan]

first off......using a bicycle is a total joke....you need a car

[@shimmy_fpv]

You won't make any money that way, gas plus wear and tear eats into the majority of what you make. That's why you see so many people on bikes

[@NizzyNxt28]

Complete carbrained comment

[@itsjustpizza]

She's in the Toronto business district which is the best area for this. You're being ignorant. Many of us pay rent & raise families doing this work on a bicycle. Come on out sometime if you think it's such a joke.

[@turntrovertgoose7668]

with bicycle, you go as low as zero. but with car, youll go the negatives.

[@AlanKelly-nm9lx]

in Toronto were are you going to park your car in the down town core lol u are delusional my friend. I used to do this work and i would have to ride my bike to meet people in cars cause there is no where to park around the buildings down town! What stop and pull over during rush hour and hold everyone up on the road for greedy person who needs their fake food? and you cant be near as fast as me on my pedal bike or ebike. i would be you to any where in the city in no time. Cant drive a car through parks, paths and off road!

[@TheGistwithJosh]

56 orders in 6 weeks- that's like 2 orders a day? How can she say she went undercover as an ubereats driver when she barely did any delivery or work. Stupid video.

[@Ak-wv7dt]

Thats the comment i was looking for!!!

[@TheGistwithJosh]

@ Ik liberal feminist at office probably spent past two weeks going on and on about her big social experiment and breakthrough in journalism- its just so so so dumb- like 5 year old level intellectualism, just makes me think more women don't belong in these spaces unless they are TRULY exceptional

[@bobuxman69]

waiting for deliveries

[@Ak-wv7dt]

@@bobuxman69 2 deliveries a day in dtown toronto?

[@bobuxman69]

@@Ak-wv7dt yes I get about 1-2 a hour on average