Update: More Bad News for Honda Lawn Mowers!!....Unbelievable!

In this video we discuss Honda's recent stop sale notice for certain HRN216 and HRX217K walk behind lawn mowers. What is going on with Honda?
Disclaimer: I am not affiliated with, nor do I work for Honda. I am sharing my personal experience with my recently purchased Honda lawn mower. This video reflects my opinion only. Your experience with this product or products mentioned may be completely different. This video is for entertainment purposes only.

[@HemiRod23]

I work at a Honda Power Equipment dealer, and have already repaired several of these under warranty. I thought the same as you... I'm a fairly big guy, and could probably pull the rope anyway. Nope. The starter rope wants to rip your arm out of it's socket. It's a fairly lengthy process to replace the cam, because the crank shaft has to be removed to get to it. The new engines are overhead valve, but not overhead cam any longer. You have to remove all the parts under the deck, and all the parts on top until you get a nearly bare crank case. Even the cylinder needs to be un-bolted and removed because the cam is under the cylinder. The fastest I've done it so far is 2 1/2 hours, and warranty pays for 1 1/2 hours. I would like to watch a factory tech and see how they came up with that time. I'm hoping there may be a faster method or a trick to save steps. Time will tell, I guess.

[@averagejoevideo9556]

Thank you for the insight from a Honda tech’s perspective. I saw on some of the earlier comments that dealerships were not entirely interested in fixing the issue. I wonder if the actual labor time versus the warranty reimbursement is why authorized repair centers are hesitant to take care of this. Thank you for watching! Please like and subscribe for updates. Also, please update the comments if you learn anything else about this.

[@philliphall5198]

I was shocked at how the customer said it took his shoulder off and out of socket He’s waiting to hear back from Honda about what to do with it Only a month old

[@heavymechanic2]

I was interested in a Honda engine before the announcement of stopping production of gas engines. I have a Briggs & Scrapem with a bad cam in a single cylinder rider, still works.. Warranty work never pays decent, regardless of the manufacturer.

[@mikesteele1789]

China😂

[@randywilliams4325]

I was a ford dealer tech for 15 years . Flat rate time on mower repair ? When people buy something new and it has a problem they wonder why nobody wants to do the warranty work . Nobody wants to work for free.

[@marklloyd4153]

I heard from a Honda rep in a Ocala fl store they are talking about maybe coming back . The person said only HRX, and HRN . No talks about HRCs which are my personal favorite

[@averagejoevideo9556]

@@marklloyd4153 that would be great if they came back!

[@GORT70]

The small gas engines are definitely under attack from the battery operated tools. But if your lawn is big enough, gas still makes more sense.

[@averagejoevideo9556]

I definitely agree that battery operated equipment is starting to put a dent in the gasoline powered market. As you stated, if you have a big lawn, gas is still the way to go. I see both sides of the issue. Thanks for watching! Please like and subscribe for updates.

[@ptrisonic]

@@averagejoevideo9556 I have an acre of lawn and have had no trouble using a battery operated mower for the past three years. On the contrary I do not wear myself out starting the thing... Gas motors went downhill from my point of view when Ariens outsourced to China all their mowers. Pete.

[@jamesmachalik9924]

I went with a Toro 60v lawnmower. It has no trouble cutting my 1/3 acre lawn in one charge. I don't miss the stink and hard starting gas and oil changes of gas engines.

[@jbw9999]

@@ptrisonic Many, many people have trouble with electric mowers.

[@LAWNandORDERTexas]

Mine is over 20+ years old and is still working perfectly! I have plenty of electric tools, (including a mower which I no longer have). but the batteries only last a few years . Already looking at replacing cells. I’ll ju

[@gls3894]

My cam failed after the 3rd use. My mower was registered as all my equipment is. I took it to my dealer. Fixed for free and in about 5 days. Was informed that the replacement cams are properly made. My dealer verified your information of this being for certain serial numbers. Mine works like a dream so far.

[@dantyler6907]

Had a Honda mower for 20 years. Never a problem. Change the oil every 2-3 years. Just use 5w-30, same as in car. Best lawn mower I've ever had. Still runs and mows like new.

[@averagejoevideo9556]

I am not surprised you have experienced that level of reliability. Honda is notorious for high quality. The main things are sharpen/replace blade, change oil, and change the air filter. Thanks for watching! Please like and subscribe for updates.

[@ingest-a-satchel-of-richards]

Good for you... I hate assholes like yourself that have to put in their $0.02 on a topic that has absolutely nothing to do with the item they own.... Your mower is NOT the same one in question. That's like me sayin, "ya I had a 1994 f150 with a 300 straight 6 and a 5 speed and she was loyal as can be. Too bad for you guys and yer cam phaser issues nowadays." STFU

[@georgetsokanis3542]

I bought a Craftsman mower in 1985. I've mated it twice to a newer deck and that engine refuses to die.

[@Cam-wi3tp]

so you have had a HRN216 and or HRX217K mower for 20 years?

[@Boobtube.]

26 years here. Runs great, only issue was carb needed replaced once because ethanol killed it. Had no power. I truly believe this Honda walk behind will outlast me.

[@autumn1231]

NEVER used to see used Honda mowers for sale on local sites but lately I've seen a lot. This explains it.

[@averagejoevideo9556]

My thoughts exactly! Ironically, many of the mowers for sale are late model. I assume they are affected by hard starting due to this issue. I could totally see someone trying to pawn off a troubled high dollar mower for a substantial discount without revealing the main problem. Thank you for watching! Please like and subscribe for updates.

[@user-gu4wu2ij9h]

I bought one of these a year ago and a month later the dealer agreed to replace it with another one. It had the same problem. I found another dealer nearby who kept it for the winter and successfully fixed the problem. It now starts right up and works well.

[@averagejoevideo9556]

I am glad to hear you got the issue resolved. It sounds like you have two great dealers. The first dealer that was willing to replace it should be commended. Most dealers would just make you wait for the repair. The second dealer who repaired the replacement unit after you bought it somewhere else should also be commended. Thanks for watching! Please like and subscribe for updates.

[@MixingGBP]

Thanks for bringing this to light. I just bought a new HRX217 and used it for only 2 mows before the electric start and recoil would not budge upon the 3rd mow. Yeah, it dang near ripped my arm off my shoulder. I already have a torn rotator cuff in that same shoulde so, you can imagine how great that felt when the recoil would not budge halfway thru the pull! The authorized repair shop has tried 4 times to fix it. I am really surprised they didn’t know about this cam issue or that Honda apparently has not told them (or me) about this. I paid $1200 for this POS and I just want my money back. I’ll stick with my 2015 Toro SR which just continues to run and run while starting on the first pull every single time I’ve used it. I will tell the shop about this information in your video and also call Honda to get my money back. Thanks!

[@averagejoevideo9556]

I am so sorry to hear you experienced this issue, especially with a torn rotator cuff. One of the reasons I made this video is to bring awareness to the issue. I don’t want to see anyone get hurt. Thanks for watching! Please like and subscribe for updates on this issue.

[@averylhill]

Yikes!

[@MixingGBP]

Here's an update on my mower. I went back to the authorized repair shop and he said the Honda rep told them about this cam issue just this past Friday. This was after nearly 8 weeks in the shop with no idea how to repair it. I went back to the big box store I got it from and despite it being beyond the 90 day return period, they gave me full store credit. Would have preferred my cash back, but I thought store credit was better than waiting for a repair or engine replacement and then not getting what it's worth in a private sale. This was my very first Honda, so this was about as bad an experience with a new product as you can get. Just glad it is over!

[@davidz1681]

I almost bought a Honda because I figured they would last forever. After reading your comment, I bought a Toro instead and I'm anxiously waiting for it to be delivered.

[@GardenerEarthGuy]

​@@davidz1681I have a two cycle Toro 21 proline with blade clutch since 1995.

[@randymack2222]

I have a 30+ year old Honda HRM (early plastic deck)! I think they must have decided that they were making them too good and were forced to make them cheeper...

[@averagejoevideo9556]

As silly as that may sound, I think that in many cases it’s the truth. Thanks for watching! Please like and subscribe.

[@artlife6210]

youre right I had one of those for decades and bought a metal deck cheaper one and it lasted five years and rusted out, I have the top line Nexite deck now and its a smooth runner that never stumbles in any grass.

[@lewismcconnell5887]

Still have my plastic deck hr173

[@WJCTechyman]

I briefly had an HRM215, excellent machine but the machine wasn't well cared for when I got it and it was exposed to sun and weather where the deck was becoming brittle. I had sold it but the person who bought it from me said it wasn't working correctly, so I bought it back through a free lawn mowing (I sold it for what the lawn mowing costs) and I took it apart, kept the engine and handles and tossed the deck. The engines on those were a GXV140 and the new ones now sport a GCV model of engine, so yes, they did get a little cheaper.

[@michaelarrowood2493]

I am an owner of a early HRM 21 inch Honda mower. It’s a metal deck mower and it still runs flawlessly. The only issue was replacing the rear drive wheels and the axle bushings. I had to make my own axle bushing because Honda didn’t have any left in inventory and my bushings work much better than the original. I bought this mower new and plan to keep it going as long as I need it. So far around 30 years of service. There is no comparison between this mower and what Honda sells now.

[@ronaldrahn9713]

I bought a 217 earlier this year and after cutting a 20’ x 40’ piece of grass to show my wife it would not start. Pulled hard, etc. Returned to dealer and was told it was a bad crank. They assembled another for me and this one as been good ,so far. I will stay tuned, thanks.

[@averagejoevideo9556]

I am glad to here they swapped yours out for a new unit. Thanks for watching! Please like and subscribe.

[@randymack2222]

The part you are referring to is on the camshaft, you have to completely disassemble the engine (split the case in two) to access this part!

[@averagejoevideo9556]

So that means it's definitely not a quick repair. Thanks for watching! Please like and subscribe.

[@AustinBoil]

@@averagejoevideo9556 The dealer that replaced the cam on mine said it's about a two hour job. I'm sure they've had lots of practice since this problem started showing up.

[@vnishpt7036]

Exactly the issue I had with my HRX217 that I ordered from Home Depot in May 2023. Initial start was fine & ran it for approx. an hour with no issues. I adjusted the handle height before 2nd use & then tried to pull the cord to start but could only pull it partially out then jammed (like it was caught on something). Took it to local Honda dealer (as I've owned several HRX 217 models over the years & reputable dealer with high quality service personnel imo) to see if maybe there was a quick fix & hopefully nothing serious. Honda Dealer repair mgr. advised that nothing was wrong w/recoil assembly & so no quick fix & likely some type of engine issue. As a result, elected to just return to Home Depot for full refund as not gonna pay $1K for a mower that needs its engine disassembled to try & identify the issue after only 1 hour of use.

[@averagejoevideo9556]

You are very fortunate that you could still return it. Unfortunately, Lowe's does not allow returns once fuel is in the unit. This makes no sense because how are you supposed to know a piece of gas powered equipment works properly if you aren't allowed to put fuel in it? This is the main advantage of purchasing power equipment from Home Depot instead of Lowe's. My personal preference is a dealership, but that is not always feasible. Thank you for watching! Please like and subscribe for updates.

[@vnishpt7036]

@@averagejoevideo9556 Yeah, Home Depot is generally very good when it comes to returns "in store" (as long as done before 30 days return window expires), however some of their online personnel are not that knowledgeable of return policies. Don't shop much at Lowe's but good to know so thanks for heads up. I ended up purchasing a TORO Super Recycler walk behind (from a dealer) with specs comparable to the Honda HRX 217 and very happy with it so far.

[@TugSkipper45]

I also had the issue with my HRX217 that I ordered from Home Depot in April 2023. It ran for about 3 hours and the starter rope became extreamly difficult to pull and finally it was impossible to start. Luckily I purchased it at Home Depot and and received a full refund.

[@MagikPete]

@@TugSkipper45 When did you make the return on your April 2023 purchase? I'm in a similar boat and am unsure whether to get it repaired or get something else?

[@metoon3092]

If it was a Briggs, Kohler or even an old Tecumseh, this would not be a difficult repair. I repair all makes, Honda is the *worst* to disassemble and repair.

[@averagejoevideo9556]

Interesting. I am assuming that the timing would need to be set following this repair or at the minimum careful disassembly to ensure the timing was not changed.

[@philherrick7319]

Agree Small engine tech. Don't like working on Honda

[@itsmemike1153]

I just replaced the cam on a Honda and it wasn’t that bad. I don’t do it everyday but I’m a tech in a Home Depot rental and it was one of our rental units. The day after I finished it the stop sale and legal lock happened!

[@tinkerscorner54]

Agree. It reminds me of getting into the dash of a 1980's VW Rabbit. It was like a jigsaw puzzle and we didn't have cell phone cameras back then. Putting the thing back together could take several attempts.

[@CJCochran0201]

… they’re going to quit making small ICE’s … - that’s the report I read last Fall - all based on EPA standards on pollution … I assume a big switch to battery-powered whatever … I’m not against battery power - I AM against I’ll-conceived ideas and plans that are poorly thought-out and carried-out anyway … 🙄😖😡👎

[@shawntwing3602]

Yep, both of my 217's I bought a month ago are hard to start now. Trying to figure out if Home Depot will return them. Local shop says it can take months and months before they can fix it as there's no replacement parts available right now. What a big pain in that butt. Thanks for posting the video update.

[@elian222]

I had one of these that had the retail stop sale cited camshaft issue. This was my first Honda mower so I just thought it was a normal odd quirk. From the day I first ran it, it would intermittently act like the engine was "hydro locked" when I attempted to start it. It did not happen every time I attempted to start. It would literally lock-up to the point that if I were to of pulled the starter rope any harder it would of broken the rope or the plastic cover housing the rope recoil mechanism. I also noticed that if I just let it set a second or two and then slowly, firmly and steadily pulled the starter rope the feeling of the hydro-locked engine would fade, the engine would free up, and then the engine would start normally. Anyway, last week I by chance saw the stop sale notice thing being talked about in a video, found a copy of the notice to read myself and immediately realized I had an affected HRX217 mower. So rather than go through the hassle of having to wait weeks or a month or more during the summer mowing season for a warranty engine repair I just returned it to Home Depot for a refund just two days before their 90 day purchase return policy expired. I then the same day went to a Toro dealer and bought a TimeSaver as I have a large-ish lawn. By the way Home Depot no longer sells the TimeSaver in stores and have a two week delivery wait if you buy one from them at homedepot.com. This whole thing was super disappointing as that Honda mower other than the camshaft issue was awesome - so light, powerful and the hydro-static drive was the fastest and best working of any mower I've owned or tried.

[@averagejoevideo9556]

It is very disappointing, but I am glad to hear you were able to just get a refund. As you stated, this is the mowing season and who wants to wait weeks for a repair? You were lucky that you purchased it from Home Depot. Unfortunately, Lowe's no longer allows returns once the unit has gasoline in it. Thanks for watching! Please like and subscribe.

[@PublickStews]

Thanks for posting this. Mine is exactly the same and I've had trouble deciding whether I have the "real" issue. Every time I start it, I pull it gently to feel out whether it's difficult. If it doesn't give me resistance, I pull normally. If it feels hydro-locked, I slow down and it works ok.

[@jakebumbstead]

Thanks for this video. I checked the garage and indeed I have the model in question. I then found the manual and see that I never registered it. Needless to say it’s now in the mail!

[@averagejoevideo9556]

Sure, no problem! I am glad I could help. I am trying to make as many people aware of the issue as possible. Definitely get it registered! Please like and subscribe for updates.

[@Majeskty]

I have a HRX 217 that is about 4-5 years old. First 2 years I had issues where the mower would not start and took it to a service center which worked on Honda mowers. They said that the valves inside the engine was stuck, due to ‘bad gas’ and varnished the valves. Well I had new gas so this I found hard to believe. Since I this happen twice, Honda themselves said they would not cover any further repair for this problem, since they also said ‘bad gas’ so user error. The mower technician had recommended putting a cap or two of Sea Foam into each gallon of gas, to help avoid the problem. I was skeptical that this would solve the problem, HOWEVER IT DID!!!! Since I started adding Sea Foam to my gas for the mower, we have NOT had any further issues with starting of the mower. Give this a try, nothing to loose except for price of can of Sea Foam, which will last a long time using only 1-2 caps of it per gallon of gas. In 2022 on KZbin that Honda was going to discontinue the push mower entirely. I asked this of the mower service center that has worked on mine for common maintaining of the mower and they said they were receiving the same information. So wait and see the outcome, especially since it appears that many of the manufactures are moving to all electric style mowers. Good luck to all the Honda Mower owners!! (It has been the best gas mower we have owned)

[@averagejoevideo9556]

Thank you for the information! I have heard many positives about Seafoam but I have never actually tried it myself. It must be a good product. As far as Honda mowers are concerned, I have always believed them to be the best. If you haven't already, be sure to check out my recent Honda mower unboxing video. Here is the link: kzbin.info/www/bejne/ZqKqqJ9jobycgqc Thanks for watching! Please like and subscribe for updates.

[@WJCTechyman]

I've grown up with a Honda HR214SX and currently have one in my shed. I also currently own an HRC216HXC and a HRX217HYC. They are all good machines. The camshaft on these newer mowers is a little more involved than on my older HRX with the GCV190. The GCV200 (and 170) engines are actually a little harder to get to the cam as it's inside the crank case next to the crankshaft. Honda has made these engines as a pushrod OHV design not unlike its commercial GX(V) series.

[@averagejoevideo9556]

Thanks for the info and thanks for watching! Please like and subscribe!

[@garyphillips6270]

I've had my Honda walk behind lawnmower approximately 15 years. Change the oil, clean the air filter, replace the spark plug, and sharpen the blade, after running it out of gas at the end of the mowing season every year, all cheap insurance maintenance, then store it for the winter. In the spring, fill up with fresh gas, give a 5 second squirt of starting fluid into the gas, set the choke, 2 pulls on the rope and it starts right up. Never seen a repair shop. I guess they must had made them better back then back in the day. That's too bad.

[@averagejoevideo9556]

It is too bad! They definitely made things better 10-15 years ago than they do now. Thanks for watching! Please like and subscribe for updates.

[@KM-os4be]

Bought a hrx217 in feb 2023 the 3rd time i started it had the very hard pull issue. I bought it from a good ODPE dealer not home depot they took care of the bad cam issue under warranty. So far it has been fine.

[@averagejoevideo9556]

This is great news! So, this means for anyone experiencing the issue, there is a fix. Thank you for letting everyone know and thanks for watching! Please like and subscribe for updates.

[@obryan240]

Still using 2 hand me down Hondas from the 90s. Alternating between them every other week. Still run great. Never had a problem. My roto tiller is a honda from the same time, excellent machine.

[@averagejoevideo9556]

That's awesome! Hold on to them and keep up with the maintenance. They will last you a long time. Thanks for watching! Please like and subscribe.

[@southpaw1959channel]

Have had my HRX217 for 12 years or more. Had an electric start and never used it, pull starts like butter, and still does. Sad that is no longer the case for the newer ones. Hope mine lasts forever! When mine was new, had nothing but problems until the defective "thermal wax choke" was diagnosed. For a $700 push mower, I think Honda could do alot better in the testing dept. before they offer them to the consumer.

[@floydlarken3148]

I bought two Honda mowers two years ago because they were on clearance just before Christmas, gave one to my son-in-law and kept one in storage for a year without starting it. When my old mower gave up the ghost, I finally put the new one to use and it’s had a knock in the engine ever since I started it the first time, I would’ve taken it back, but it sat for a year in the box. The one I gave to my son-in-law works fine.

[@averagejoevideo9556]

Interesting! Keep in mind that HRN models have a three year warranty and HRX models have a five year warranty. So, regardless if it sat for a year, you are still within your warranty to have it repaired for the engine knock. Thanks for watching! Please like and subscribe for updates.

[@YXUHUNTER]

These companies source all the components from all over the world. Whoever can make it the cheapest. They slap their name on it and charge you top dollar for owning a Honda.

[@scottwoods3510]

Not true. They are superior engines made by Honda.

[@user-gu3lw6wo9k]

Yes, and this one is an example of their superiority.

[@scottwoods3510]

@@user-gu3lw6wo9k Even Toyota and Lexus have recalls.

[@sledawgpilot]

@@scottwoods3510were.

[@bradhill9997]

2:37

[@theorangeguyna6762]

Thank you for the warning. Convinced me to not get one. Just wow, wow. Honda is really struggling. As much as I love my HRR216, I even considered picking up one current gen from Home Depot / Lowes as an extra. No more.

[@averagejoevideo9556]

You are quite welcome. Believe it or not, I am starting to wish I hadn't purchased one of these units myself. But, it is not returnable. Unfortunately, once you put gas in a piece of equipment, Lowe's will not accept it for return. I thought about taking it back though. It's very sad for Honda and unfortunately it is yet another example of how quality doesn't matter any longer. It seems that manufacturers are only interested in sales volume. Thank you for watching! Please like and subscribe for updates on this.

[@tonysmith238]

The honda pushmower has been the sought after mower for years What pushmower is the one everyone's going to use now?

[@theorangeguyna6762]

@@averagejoevideo9556 I hope they fix it and you get some value / happy mowing with it. Honda should do the right thing for their customers. I so much wanted one of the Honda snow blowers when they were still making them. Its another example of engineering kind of gone wrong. Honda still cuts great, lightweight and comfortable to mow - for sure. Totally agree with you - the quality isn't there and Honda can't make enough money and the market is squeezed with electric mowers. In this case, they didn't make the part but its still in a whole a Honda lawn mower. Good luck joe!

[@Clearanceman2]

Older super recyclers are fantastic IMO

[@whereisthedollar]

My HHR216 I brought new in 2015 is still going strong, although it's had help the last 1 1/2 summers with a small 30" Club cadet rider I brought. What a way for Honda to end it's reputation with a new mower like this.

[@debrapugh1746]

had my HRN216 for over 3 years and my problem is that as of yesterday when changing vbelt for drive is when i found out just how cheap honda was with the rear wheel bearings. nylon used instead of metal and nothing left

[@averagejoevideo9556]

That stinks! I can’t believe they chose nylon over metal.

[@goobfilmcast4239]

Me too...replacing the drive belt is a hassle....took it in to a shop....90 bucks plus 15 for the belt. never again. I will buy a cheapie big box mower next time. I can fix those myself.

[@averagejoevideo9556]

@@goobfilmcast4239 so I assume they are tricky to replace? I had no idea.

[@goobfilmcast4239]

@@averagejoevideo9556 far too much disassembly for a walk-behind. The drive pulley is partially exposed but the engine pulley is covered by the bag/mulch diverter shroud. Has to be benched to replace the belt. Even a small branch can foul, jump or snap the belt.

[@garym1199]

Have a 35 year old Honda thats still going & bought a new one 3 or 4 months ago, still in box to replace old one when it quits. Never thought Honda would make a poor mower. Hope I can return new one. Thanks for video.

[@averagejoevideo9556]

Where did you purchase the new one? If you purchased it from Lowe's, you only have 30 days to return it, provided there has never been fuel in it. If you purchased it from Home Depot, I believe you have 90 days but I am not sure. Thank you for watching! Please like and subscribe for updates.

[@GeneDall]

Great information! More than I was able to get anywhere else. I was going to purchase a new Honda to replace our 13 year old Honda, but the store shelves were empty with no new Honda's. So, I'm S.O.L for a new Honda. Thanks again!

[@averagejoevideo9556]

You are quite welcome! I am glad this video was helpful. Thank you for watching. Please like and subscribe for updates.

[@MrLuigi-oi7gm]

Thanks for making this video. 👏👏👏 I have a 2023 HRX217K6HYAA bought in April of 2023. So I am definitely in the danger zone for this problem. I also have a 20 year old HRX217. The hydrostatic transmission finally gave out so I disconnected the transmission drive shaft from the wheels and use it as a push mower. Still works fine. But I wanted a functioning self propelled unit as I have well over an acre of mowing. So I bought this new HRX217. I didn't want to wait because of Honda stopping production of mowers this fall. I wouldn't say my new mower is easy to pull start although with a FIRM pull it usually starts on the first try. But it is not clear to me how hard is too hard and is a symptom of a flawed unit. Subscribed! 👍

[@averagejoevideo9556]

If the new unit is not pulling your hand back when you try to start it, you don't have the issue. You will know because it takes so much force to pull it that you can hardly get the engine to turn over. Hopefully, you don't encounter this issue. Thank you for watching and subscribing.

[@MrLuigi-oi7gm]

@@averagejoevideo9556 Wow! Thank you so much for the kindness of a reply. I'll keep my fingers crossed that things stay as they are. The Honda engine was certainly not something I was expecting to have to be worried about when I bought the mower considering the outstanding 2 decade performance of my other HRX217 engine. 🤷‍♂️

[@Sechott12]

I have a GSV216PDA commercial mower. The first time I started time it this year, the first two pull yanked my hand very hard. I thought oh no the engine must be seized, but it was rotating. So that was relief. I bought the mower in 2011, this has been an issue for over a decade.

[@averagejoevideo9556]

I have read in forums that earlier models had bad camshafts. But, in this case it's quite surprising that owners are experiencing cam shaft issues within the first several hours of use. Thank you for watching! Please subscribe for updates on this.

[@nationalwheel1]

I have the HRX217HZA K6 model purchased last October. Used it about 5 times, then electric start would not crank or rope pull was crazy hard. Called my dealer, he said another bad camshaft assembly, bring it in. He mentioned at the time something about Honda changing suppliers on the yhis camshaft part. Parts were backordered, received it back 1st week of January. Broke it out this spring, right now humming right along. At the time, dealer offered to refund my money, told him no way I wanted to keep the mower. Dealer said the 5 year warranty will keep me covered

[@averagejoevideo9556]

Interesting! So, I wonder how many warranty claims have been made for this issue before Honda considered it to be a widespread problem, thus issuing a stop sale notice. I suspect there has to be thousands of claims. I don't blame you for keeping the mower once the issue was fixed. As your dealer told you, the five year warranty will keep you covered. Thank you for watching! Please like and subscribe for updates on this.

[@Dani-blue]

Honda issued offical recall in USA today 9/14/23. It won't let me post the link but it's on the United States Consumer Product Safety Commission website, recall number 23-287. I called my local dealer and he said it is ALL HRX217 and HRN216 mowers they have in stock on hold and then others between the dates shown on the recall notice, from May 2022 to June 2023. My dealer said they are waiting on the part, to be able to fix mowers customers have brought in as well as their inventory so they can once again sell them. Mine has a waiting list for those wanting to buy, which is me :)

[@SunChips24]

tried to buy one this past weekend but could not find any at the big boxes. Figured they were all sold out. Now i understand. Glad I couldn't/didn't buy one. Thanks for the video.

[@averagejoevideo9556]

You are quite welcome! Thank you for watching. Please like and subscribe for updates.

[@averylhill]

We bought this mower in May and unfortunately my husband injured his arm (not going to go into details) due to this very issue. I contacted Lowe's about my options for a return, exchange or fix and was told about the Stop Sale. Thankfully we were still within the 30 days and returned it last week. I hope no one else gets hurt. Be careful if you have one, this didn't happen immediately.

[@averagejoevideo9556]

Oh my! I am so sorry to hear your husband was injured. I would definitely contact Honda and report this injury. This problem is not just a mechanical problem, it’s a major safety issue. I wish your husband a speedy recovery. Thank you for watching. Please like and subscribe for more updates on this issue.

[@averylhill]

@averagejoevideo9556 thank you. I filed a report with the CPSC and Honda then contacted me FMI.

[@averagejoevideo9556]

@@averylhillI was going to mention the CPSC but I forgot. I am glad to hear you reported it to both entities. If it prevents one more person from getting injured it’s worth it.

[@brianl4350]

Got this mower at Home Depot in May. I had the same problem, and yes it will rip your arm off. Honda support recommended removing the spark plug and pulling the rope a few times as a fix. I still had the problem and returned it to Home Depot for a refund. I went to Lowe’s the next day and purchased the same mower. It worked fine for the first mow but I had the same problem the next week. I returned this one to Lowe’s. Lowe’s was surprised that I had a problem with a Honda mower. Purchased a Cub Cadet…..all is good

[@averagejoevideo9556]

I am very surprised that Lowe's allowed you to return it. I am also surprised that Honda support recommended that you remove the spark plug as a fix. Now, I fully understand if they had you remove the spark plug and pull the recoil to determine if the issue was camshaft related or recoil related. Thanks for watching! Please like and subscribe for updates.

[@matthewwynne-smythe6727]

It’s the same issue that some Briggs & Stratton engines have, Plastic cam, and the compression release pin and spring fails and smashes its self to pieces.

[@averagejoevideo9556]

Thanks for watching. Please like and subscribe for updates on this mower!

[@vinylmaven1074]

Me too! I have a 2 year old TORO with a Briggs and Straton engine and it has been a nightmare. The first few months it was ok, after that it kept surging and not running at full power, if I stopped to take a break etc. it wouldn't start or it would sputter then stop! I've had it in 4 times the last 2 were at a authorized Toro dealer and they finally replaced the carburetor it ran for about 10 min then sputtered and stalled and couldn't restart! Toro "used" to be the king of mowers, I wish electric mower manufactures would hurry up with the battery technology so the batterys last longer on a charge!

[@chriselsen8005]

Had that happen to me and my brandnew HRX537 (53cm = 21 inch) beginning of the year. First two times it ran well, third time it wouldn't start and the cord almost dislocated my fingers pulling back agressively. Brought it back to the dealer and after them consulting Honda, they swapped the entire engine. Running good so far (6 months). Had a HRX537 before this one for almost 20 years : never had an issue with it, apart from a worn out cable and the hydrostatic drive losing it's oil because of a worn out seal.

[@averagejoevideo9556]

That’s crazy! So they gave you a brand new engine to correct the issue? As far as the hydro drive is concerned, I have heard that the seals fail and then it causes the oil to leak, potentially damaging the transmission. I understand cables wearing out because that’s just normal wear and tear but I am sorry to hear you had these issues. Thanks for watching! Please like and subscribe for updates.

[@benztech2262]

Thanks for your video! Ironically I purchased my first Honda powered item about 3 years ago after nothing but good luck with Briggs & Stratton equipment for 40 years! It’s a Honda GCV 190 on a pressure washer that may or may not be effected by the recall as it is three years old. But so far so good! More irony…I’ve owned a few B&S flatheads that rarely broke. The last 3.5 horse ran for around 20 years with minor repairs. In fact I moved it to another deck after the first one rusted out. So 5 years ago I decided to replace it with a new Toro. My first self propelled. When I purchased it I had a choice of the tried and true flathead or the newer OHV (both B&S) and chose to move up from the 100+ year old flathead to the newer OHV. I decided to change the oil this year (B&S says only add oil) and found the oil contained metal dust. I’ll probably tear it down this fall after the grass quits growing in October.

[@audiononsense1611]

I sometimes feel that I'm going to sprain my wrist and now I know why, thanks for sharing...

[@averagejoevideo9556]

Sure, no problem! Unfortunately, this issue has the potential to cause injury. Thanks for watching! Please like and subscribe for updates.

[@bumblbesss]

May try not starting in grass but a sidewalk takes some of the tension off starting it. Just a thought might help

[@randallbadgett4040]

A good push mower for home consumer use is hard to find now days unless you buy a older used one. A lot of basic side discharge units are really cheap made. They usually have a thin deck (or plastic) with no height adjustment, no throttle or choke controls. Its kind of sad when you look at the selection of choices at Lowes or Home Depot.

[@averagejoevideo9556]

Your comments are spot on with regard to finding a good homeowner grade push mower. I was shocked to see the prices of lower quality push mowers at Lowe's and Home Depot. I could not get over how cheaply made they were. I remember purchasing a MTD Yard Machines mower at Home Depot for $150 nearly 15 years ago. That mower did very well until it was finally worn out. But, for the price point, it had good longevity. Thank you for watching! Please like and subscribe for updates.

[@settledontheprairie5524]

@@averagejoevideo9556, I currently have an MTD Yard Machines push mower I bought at Menards sometime around 2007. I have a half-acre and I’ve kept the blade sharpened or replaced as needed in addition to changing the air filter and oil annually and spark plug as needed. Beginning last year, it uses more oil during the summer than it holds and struggles to cut. I fear it’s at the end, but I remain committed to running it to its last chuff before getting something new. My quandary is not unique: I don’t trust the quality or longevity of new mowers, and not interested in battery-electric (although Ryobi 40V would be my choice for going along with my current Ryobi mini tiller).

[@erbewayne6868]

I looked at a new push reel mower Menards yesterday, it was about $100.

[@skimanfree1073]

I'm more sad about my 50k plastic smart car as I sip my smart water and consult my smart phone as to a way out of this traffic mess.

[@bungel657]

Tell be about it, I purchased a Heavy Duty Snapper Mower 20 years ago here in Florida, and it mowed like a Champ, then the B&S Engine locked up, I wanted another Snapper, but they have fell on hard times and are not building them like they use to, so I ordered a new B&S replacement Engine, and when it arrived and I picked it up, I thought they forgot to put the Engine in the Box, and when I opened it I was shocked to see that it was made with 80% Plastic, even the Carburetor is made entirely from PLASTIC, what a Pile of JUNK., I only wish I would have kept the old Locked up B&S engine and purchased a Rebuild Kit.

[@washingandmowing15]

Bought mine sometime in 2020. Never had this issue, other than it killing its spark plug within the first year. Saw these were recalled, thank god.

[@averagejoevideo9556]

I suspect this issue is going to affect models manufactured in 2022 or 2023. What caused the spark issue? Thanks for watching! Please like and subscribe for more updates.

[@washingandmowing15]

@@averagejoevideo9556 unsure, maybe a faulty spark plug. That what i thought, but they better get this fixed before the ultra high demand before they're discontinued.

[@beri232]

My HRX217 was an absolute bear to start for the first 2 seasons. I’m a bigger guy and it would rip the handle out of my hand. It friggin hurt! It still started second or third pull but I had to bugger up my hand just to get it going. Now it starts first pull every time except after coming out of winter storage…. and it’s no longer difficult to turn over.

[@averagejoevideo9556]

Interesting. I am wondering if this camshaft issue is more widespread than originally thought. Thank you for watching! Please like and subscribe for updates.

[@kennyhouston5101]

No wonder i didnt see any display at Home Depot last week... tks for this vid.

[@averagejoevideo9556]

Sure, no problem. Thank you for watching! Please like and subscribe for updates on the Honda mower issue.

[@possm33]

Update: the big box hardware store did finally refund my money ,even though it was over the 30 day limit. Honda also contacted me a second time and said they changed their decision and did reimburse me for the maintenance I paid for repair. From there I went green, and I am very pleased with my 82 volt electric mower, does the whole lawn with never yet draining the whole battery.(and it is light weight)

[@averagejoevideo9556]

I am happy to hear that you were reimbursed. What type of 82 volt electric mower did you purchase?

[@garykolbo7228]

All you guys and gals going green. Give it time and see what issues you have with your so-called green machines. I'm not on board with battery operated lawn equipment. You all still need coal burning power plants to charge your battery. So just how green is it really

[@saxmusicmail]

My 10 yr old Honda mower starts easily with one easy pull every time but once, took two pulls. My wife can easily start it, too. A new plug every other year, and keep the oil topped off. It runs great.

[@averagejoevideo9556]

That's awesome! Usually, all it takes is regular maintenance and they will run forever. Thanks for watching. Please like and subscribe.

[@wfdix1]

Briggs and Stratton engines have the same problem. I have a Husqvarna YTH22V46 riding mower, and had a problem with the engine “freezing up” at start. This prevented me from being able to start the mower. Started trouble shooting the battery, the starter, and valve adjustments. Started doing some research and found the compression release on the camshaft to be a common problem with B&S engines. Thankfully, I had the warranty to have it repaired. At this time, Briggs and Stratton has not taken responsibility for this defect.

[@sherpalou]

Had the same problem with 18.5 HP Briggs and Stratton. Replaced the cam assembly, worked great for several weeks, then apparently it broke again. Sold the mower for parts. Now I need to check the model # of the Honda walk-behind that I bought earlier this year

[@averagejoevideo9556]

That stinks. The trouble is if the part has a design flaw, then without re-design it will likely fail again. It is my understanding this is purely a manufacturing issue. Let's hope this is the case. Thank you for watching! Please like and subscribe for updates.

[@billcoomber4642]

There, at present, is no serial number range yet on defective cam units, the stop sale is effectively for all Honda walk behind mowers. That's why they issued a stop sale for all mowers...here in California anyway. The potential for injury lawsuits is the reason they are halting sales...btw, you can still buy a Honda mower but the dealer assumes injury liability if they sell you one and you are injured as a result of the camshaft issue.

[@craig6641]

I bought an HRX217 at Home Depot this spring. Worked great for 3 mows. On the fourth I went to start it and actually pulled the cord out of the handle when the motor seized. I put it back and the motor would catch at a certain place each time I tried to pull it. Called the Honda authorized repair center to see when I could bring it in. Repairman said I was the third person that had called locally that week with the same problem, and if I could return it to home depot that would be the best solution. I had only had it three weeks so I got a refund. An $1100.00 mower that I thought would last for many years only lasted three weeks.

[@franciscoperez6356]

Thank you for your input on this issue ! I will stay tuned for further updates 👍🏼

[@averagejoevideo9556]

Sure, no problem. Thanks for watching! Please like and subscribe for updates.

[@LeonardoMigot]

@@averagejoevideo9556 the plastic gear for the Honda mower give only issue for that mower instead when was before was perfect

[@vincentrobinette1507]

Be a little bit careful...While you or I am strong enough to pull against full compression, we're also strong enough, to break the starter rope, or even more likely, the nylon pawl that engages with the starting cup. If that breaks, you will have to replace the starter assembly. Make sure you pull fast enough, to avoid "pull back", because of the advanced ignition timing sparking before top dead center. At the very least, it pulls the cord handle out of your hand, which sometimes hurts. It also greatly increases the likelihood of damaging the pawl. If it breaks the rope, there's a possibility of winding back and damaging the recoil spring.

[@averagejoevideo9556]

That's a great point! I was actually wondering if the resistance on the starter rope would break the starter mechanism if someone pulled hard enough. Several people have commented that their electric start couldn't turn over the engine. I am guessing this could potentially result in a burned up starter. Thank you for watching! Please like and subscribe for updates on this.

[@justanamerican9024]

Thank you, I bought a Honda self propelled mower, it quit at around 50 hours. Darn thing is it rattles when its turned on its side.

[@averagejoevideo9556]

I am sorry to hear that! That's a shame. What model is it? Thanks for watching. Please like and subscribe for updates.

[@tjsells9288]

Just got my Honda mower on 5/29/23 NO ONE SINGLE ISSUES starts on the first pull!!! So glad I was able to purchase the mower of my dreams before they pulled them from them from the shelves!!! RIP TO THE LEGEND OF MOWING MACHINES!!!

[@averagejoevideo9556]

That's awesome! Hopefully you don't have any issues. Thanks for watching. Please like and subscribe for updates.

[@jeffmorrow7669]

How fortunate for you! I got my HRX217VKA on 5/9 and it's in the shop due to this issue. Service dealer cannot find the necessary parts to repair. Meanwhile the grass keeps growing.

[@STB921]

On the 3rd mowing season of using my HRX217K6HYAA and absolutely love the machine. 71 years old with neurological( rheumatoid arthritis peripheral neuropathy and other heart related medical issues) so starting and walking behind this self propelled mower is one of the only forms of physical activity I get (this and walking behind my self propelled snow blower in the winter). Thank God I haven’t seen this issue.

[@averagejoevideo9556]

I am happy to hear you haven't experienced any of these issues. One of the greatest features of the hydro transmission is the infinite speed control. You can always set the mower to match your pace. I am glad to hear that you are using this to get some exercise. Thanks for watching! Please like and subscribe for updates.

[@MrLuigi-oi7gm]

Hi Steve, I have this EXACT same model. I bought mine this April (5/23) from Home Depot. So it is too late to return. I wonder how model specific this problem is? Although I wouldn't say my mower is easy to pull/start, it has not been impossible to pull and it has not exhibited a wicked recoil that others here have described. But I am concerned that I am just used to pulling with gusto on my gas engine equipment. Hopefully, my mower does not have the defective part. I am impatiently waiting for more information here from this channel or from Honda as all my online searches have turned up no additional information.

[@STB921]

@@MrLuigi-oi7gm as mentioned by others, only a small percentage may show the problem. Sounds like it is prevalent after warmed up. Once I start the mower I never shut it off. My year isn’t huge and I usually do the back one day and the front the day after. Could be that’s why I haven’t experienced the issue. I bought mine through Amazon

[@MrLuigi-oi7gm]

@@STB921 Thanks for the feedback, Steve! Because our mower's engine can continue to run while the blades don't turn (one of the reasons I bought this particular model), I also very rarely shut the engine off when mowing. On the rare occasions I have shut it down, it has restarted with no discernable difference in starting difficulty. Still, I feel like I'm sitting on a bit of a "ticking time bomb." Not stopping the engine during mowing does sound like prudent behavior until a more definitive statement about the problem comes from Honda. Have a great weekend!

[@mparamo68]

My Honda HRN is 21 years old and still going strong. Still starts on the first pull! No plans to buy a new one any time soon.

[@averagejoevideo9556]

That's awesome! Keep it for as long as you can. Thanks for watching! Please like and subscribe for updates.

[@steve585]

I bought a new HRN216 in May and had this same exact problem in June. I called my local Honda dealer and they immediately suspected the cam assembly. The part was backordered and it took about 3 weeks to get it for the repair. Mower runs great now. Just hoping it's a permanent fix and no other surprises. Ironically, I was debating between getting an EGO battery powered mower or a reliable gas mower. Decided to go with Honda because of their reputation for high quality and was wary of battery lifespan on the EGO. My last cheap Yardman mower lasted 20 years! They definitely don't make them like they used to.

[@TrustedSilver1987]

I got one in 2010 and haven't had any problems with mine.

[@averagejoevideo9556]

Glad to hear it! Thank you for watching! Please like and subscribe for updates.

[@pgrut8880]

I have an HRX I bought in 2019 with the lexan deck. Dont have to worry about the deck rusting out in 8 years like my old one.

[@averagejoevideo9556]

The Nexite decks are awesome! Thanks for watching! Please like and subscribe.

[@alwaystinkering3524]

That’s not the only problem. We bought a brand new hrx217, did proper break-in, never overloaded it. Once the engine cooled and I restarted it, O found out that the compression release has broken as you stated, and it started burning oil. I pulled the plug and inspected the cylinder, to find that the cylinder was damaged all the way around. I am assuming that the rings were gapped incorrectly from the factory. I don’t know what has happened to honda’s quality, but it definitely isn’t good!

[@averagejoevideo9556]

That's crazy! This is definitely not typical of Honda. Did you take it to an authorized dealer for repair? Thanks for watching! Please like and subscribe for updates.

[@ponowai1]

I almost bought one a couple months ago. Never thought I'd go cordless but I started switching other OPE and liked it. Now all my OPE are cordless and none of it is under powered. Really like not storing gas now.

[@averagejoevideo9556]

I can appreciate the idea of not storing fuel. There are many different points of view regarding battery vs. gas powered equipment. Thank you for sharing! Please like and subscribe.

[@eeldude]

I just bought an HRX217 in June (hard to find and got it from Aubuchon Hardware 45 mins away) and upon initial start and break-in run for 20 mins I had a puddle of oil on the driveway. This is before my first cut and already headed to a certified dealer/service location for warranty work! They fixed the issue under warranty. It was a head cover gasket. It's been running great and no issues with the start pull. Starts on 1st or 2nd pull. Fingers crossed I don't get this issue!

[@AEAC]

Great video, thank you. I went in search of answers because on Sunday, I observed Home Depot (Tampa) forklifting the HRNs out of the public display area and hiding them in the back warehouse. I stopped them and asked why and how many? I was told "19 were going back to the manufacturer for rebuilding because they had been blowing up." Your explanation makes much more sense, thank you. Question, I ordered from Lowes a brand new HRX217VYA February 8th and it's been perfect for 5 months now (2-3 mows a week of 5,000 sq ft so probably 50-60 mows). Is there a window of serial numbers or beginning dates we know of with these bad cams? Thanks.

[@averagejoevideo9556]

You are quite welcome! Thank you for watching! I am happy to hear that your HRX is still doing well. Honda has not released the serial numbers yet. As soon as I get any updates, I will be posting an update video. Please like and subscribe.

[@DrTylerBaker]

This happened to my toro time master (b&s). Plastic cam gear broke in the first 2 weeks leaving it to almost ripping my arm off when trying to start. Had to have it fixed under warranty. Took over 6 weeks. Plastic can gears are a travesty.

[@averagejoevideo9556]

Interesting…so other brands have experienced this issue as well. Thanks for watching. Please like and subscribe for updates on this mower!

[@turdferguson345]

I dropped my HRX off at the shop this weekend. Guy was well aware of the issue but said mine is the first one with this problem that he has had in the shop. He also said that his Honda rep will be very interested as they are still collecting serial numbers trying to pinpoint the affected mowers so no word yet on when a fix will be issued or when he can start selling these residential mowers again.

[@averagejoevideo9556]

Hopefully, they get it figured out soon! Thanks for watching! Please like and subscribe.

[@turdferguson345]

It's been a month so I called the shop Monday to check on the mower status and the lady said it the order was still open as in not complete so I called Honda CS. They said they have no updates to share but would have someone contact me. Sure enough I get call this morning from Honda and the lady says they have the replacement parts on hand at corporate and they will fedex them to my local shop today.

[@turdferguson345]

Got my mower back last weekend after 2 months . The dealer said they had to fix it twice. First they replaced the cam and then they had to replace a compression gear(?) I half think they were using that as an excuse as to why it took so long since they got the part a month ago. Luckily there are a handful of shops around us because I won't be going back to those guys.

[@turdferguson345]

I tried my newly repaired brand new mower out a couple weekends ago for the first time and the blade engage was acting funny and it sounded terrible. When I killed it and tried to restart it, what do you know, the pull cord wouldn't budge. Called Honda and told them something it still messed up but I wasn't going back to the same shop and was taking it another shop nearby and I dropped it off last weekend. Got a call from Honda today and they are replacing the entire engine under warranty because the other place didn't reassemble the blade stop system correctly and it jacked the engine. An utter mess but Honda service has really been on the ball on getting things handled.

[@Gonzo_Bubb]

I just got a new Honda mower because of them stopping sales in the U.S. at the end of the year. I hope it doesn't have this problem.

[@mr.wilson8340]

When Honda stopped selling mowers solely through their dealer network things went bad. Big box stores like Home Depot cheapened the brand and it shows in their quality. Hondas decision to stop building lawnmowers is no big deal at this point.

[@averagejoevideo9556]

That's a very valid point!! I believe this is the reason that Stihl refuses to sell in the big box stores. To a big box store, this is merely a product they no longer carry...happens all the time. However, to a dealership this could be detrimental. With that being said, most power equipment dealers carry Honda in addition to other brands, but still losing the mower lineup will affect the bottom line. Thank you for watching! Please like and subscribe for more updates on this.

[@jimh2061]

I have no idea if my mower falls into this catagory. Its a craftsman bought at Lowes with a Honda engine. Its about 4 years old and after a 1 season of use I had to take the carb off and clean the jet because it was doing a little surging. The crappy ethanol gas caused that. Runs great now and been using seafoam in gas to help keep it clean. If i have anymore issues I will just throw it out and buy a 40volt electric mower.

[@averagejoevideo9556]

I am not sure, however I suspect that it probably is not in this category. The reason I say this is because I am lead to believe this problem affects mowers built in 2022 and 2023. Since yours is 4 years old, you should be good. Thanks for watching! Please like and subscribe for updates.

[@BrucesShop]

I heard a similar thing. What i heard is that Honda is going to contiuue with the GX160 140 etc. but not the GCV160 or HRN or HRX (or so) vertical engines. I just subbed as you seem to have you fingure on the pulse. As I only fix off warrenty products i have not seen the new version you talk about. Bruce from Canada.

[@averagejoevideo9556]

I am not surprised they will still make the commercial engines. My Honda two stage snow blower has a commercial grade engine and it has been super reliable. Other than basic maintenance, I've done nothing to it. Thanks for the sub! I will be posting updates as soon as I learn more.

[@TGMForum]

They had a bad batch of cams on the Honda IZY's a while back with faulty decompressors, they would pull over and start ok sometimes and then out of the blue they would try to rip your arm off. lol.. They replaced those cams under warranty. Seems like an ongoing issue tbh.

[@averagejoevideo9556]

Interesting…so this problem has occurred before. I am sure it will be a matter of Honda setting up a recall or repair campaign. Although I am curious what will happen with the unsold units in store inventory.

[@TGMForum]

@@averagejoevideo9556 Yes it did, though I'm betting they will send out a bulletin to their dealers, and tell them to repair them on a Fix per Fail basis. I could be wrong though. 🔧

[@averagejoevideo9556]

@@TGMForum the fix per fail basis is definitely a possibility. The only issue is if it were to fail and cause injury it could be a safety issue as well. So, there is a possibility they will issue a recall and replace all serial numbers affected by the bad camshaft assembly.

[@MrLuigi-oi7gm]

@@averagejoevideo9556I would agree, Average Joe. Even in this discussion thread, some have reported being injured. Also, some have reported the problem did not occur at first. Does Honda want to risk having someone get seriously injured during the first time their mower fails now that this is a known issue? Not quite as serious, but this would be like Ford doing a "fix on fail" with their exploding Pinto gas tanks way back when.

[@jamespopp6324]

the clowns running the world don't want gas engines they want all electric mowers, cars, etc

[@patrickhenry4452]

Thanks for the update. The Honda mower that I bought nearly 30 years ago still runs fine, but I wanted to upgrade to a self-propelled model. I just don't have as much push in me as I did back then. Now I'm on a waiting list because I won't buy anything else. Hope the get it worked out soon..

[@averagejoevideo9556]

Hopefully, they figure this out soon! The whole reason why I bought a new Honda lawn mower is because I needed to upgrade to a self-propelled model. My older Honda runs just fine, but I no longer feel like pushing it. Thanks for watching! Please like and subscribe for updates.

[@WJCTechyman]

It costs a bit more but don't rule out the top of the line commercial unit HRC216HX series is a bullet proof machine. I have one and an older HRX217HYC with the GCV190 engine. Both machines I use semi-commercially as they can see up to 3 lawns per day.

[@patrickhenry4452]

I guess they got the green light to sell them again, I picked up my new mower a couple days ago. Works great!

[@wildminnesota]

I bought a new HRX 217, used it once with no problems, then the second time I went to use it, the engine was locked up tight. The electric start could not turn over the engine and you couldn’t pull the start cord at all. Just got it back from the repair shop and Honda warranty covered the cam assembly getting replaced but it took over a month because the repair shops are so busy and had to order the the parts. Hope it doesn’t happen again!

[@averagejoevideo9556]

I am glad to hear they remedied the issue for you. I am not surprised you waited that long for the repair. Shops are overwhelmed and parts are constantly delayed. Thanks for watching! Please like and subscribe for more updates!

[@eaglescout1974]

Exact same thing happened to me. Thankfully Lowes took it back and I bought an Ego instead.

[@averagejoevideo9556]

@@eaglescout1974 that stinks but fortunately you could return it. Lowe’s does not usually allow power equipment to be returned once their has been fuel in it. I don’t understand how you are supposed to know if it functions properly, but that’s their policy. Home Depot on the other hand allows returns after fuel is in the unit, but I am not sure how many days after purchase. Thanks for watching. Please like and subscribe for updates on this issue.

[@philliphall5198]

Other b/s mistake That cam shaft problem is the same as B/S bad compression release on camshaft I’m happy they are recalling them and hopefully they will refund the money my customers have spent on this mistake 😮

[@averagejoevideo9556]

Do you think Honda will resume production through September or will this be their focus from now until fall? Are you sitting on many units in inventory? Thanks for watching! Please like and subscribe for updates!

[@leonardtrevino8436]

1984 HR214sx owner here- bought new. Still runs first pull. Guess the good old days are gone, and will have to go electric in the future (hate this direction), when I can no longer repair my mower. Have done regular oil changes, air filters, plug, blade, recoil rope replacement, coil and new rubber tires several times. Run non ethanol fuel. Too sad…

[@averagejoevideo9556]

Yes, it is very sad. It's sad to see a high quality product be phased out. If you continue to keep up with regular maintenance, you should still get many more years out of your Honda. Thanks for watching. Please like and subscribe for updates.

[@contessa.adella]

Over 1100 for a mower..crazy! I bought a real cheapy petrol mower ten years ago for 100. I did have to replace the pull cord a few years ago, but it starts easily, runs sweet and…cuts the lawn! I haven’t even done an oil change yet….maybe I just got lucky, but you don’t need to spend a fortune to mow a lawn.

[@averagejoevideo9556]

The secret is you bought your cheap mower ten years ago. Things just aren't made well anymore. I wouldn't recommend skipping oil changes, but whatever works. Thanks for watching! Please like and subscribe for updates.

[@MD-rd9fh]

I Honda engine I have from 2003 has same clever cam design, just take off cover, drop pin, it's off. Timing belt replacement requires engine half disassembly but belts last forever. For maximum torque on those engines adjust valves to minimum clearance for maximum valve lift, makes a big difference.

[@averagejoevideo9556]

Thanks for the info and thanks for watching! Please like and subscribe for updates.

[@dadsworkshopbykipplabrie7982]

Thanks for sharing, I thought it was odd that I couldn't find any Honda mowers for sale even though I just purchased an 2nd HRN earlier this year from Lowes, so I went to HD and saw the same thing no Honda mowers ANYWHERE! not even online that's when I knew something was wrong. I was aware that Honda was going all battery powered but not this soon, right? I also find it funny that this happen when Honda dropped their OHC engine and switched to OHV found on the new GCV170 & GCV200. I bet Toro "non-Honda engine" and Briggs are laughing all the way to the bank! but I know Honda will bounce back just fine, they have the average American consumer in the palm of their hands. Thanks again for sharing and keep us posted brother.

[@egold1006]

I had a thumb injury thanks to trying to pull start one of these. Was happy to replace it with a Troybilt, made sure it was a Briggs and Stratton engine, certain ones had Honda engines.

[@averagejoevideo9556]

I am sorry to hear you were injured. How old was the mower? Just curious. Thanks for watching. Please like and subscribe.

[@planetfabulous5833]

Wow can't believe Honda is having this huge problem. I purchased my HRX217HYA in June 2017 and it's been perfect. My lawn is 1/3 acre so it gets a workout but hasn't ever given me any problems. Must be some recent problem with manufacturing.

[@averagejoevideo9556]

From my understanding it is an issue with manufacturing. They outsource production of the cam assembly and that company didn’t manufacture them correctly. I am glad to hear your mower has been trouble free. That’s the reason people buy Honda mowers in the first place. Thanks for watching! Please like and subscribe for more updates on this issue.

[@planetfabulous5833]

@@averagejoevideo9556 Yes it's a terrific lawn mower. Sad to read that they are stopping production of all gas-powered mowers in September. Wonder if our Honda mowers will skyrocket in value now :)

[@HemiRod23]

The 2017 models were a previous style of engine. They were overhead cam engines where the cam is on top of the cylinder head. Those cams only wear out if the machine is neglected and the oil is not changed regularly. The new style engines are overhead valve, but have push rods and the cam is inside the crank case. It's a much bigger job to replace the cam on the new style engine than on the old style.

[@planetfabulous5833]

@@HemiRod23 Why did they change the design? Is there an advantage to the newer design?

[@HemiRod23]

@@planetfabulous5833 I'm just a mechanic, so I don't know. I would love to chat with the engineers because I have some of the same questions.

[@williambeyer5095]

My 35 year old Honda works just fine, change the oil and run non ethanol gas no issues.

[@averagejoevideo9556]

That''s awesome! I always run non-ethanol fuel. Thanks for watching! Please like and subscribe.

[@Friedrich-Wilhelm-1980]

i just replaced the cam in one of our rental units like 2 days before the stop order because of a hard pull if you know what you are doing and have your tools ready it takes about 1 hr to do the cam and reset the valves it took me about 1-1/2 hr because i was working at a leisurely pace but its not a bad job worst part is putting the engine back on the deck its so easy to cross thread aluminum you need to go slow at that part it helps to do it on a bench

[@averagejoevideo9556]

Thank you for the info! This is good to know. Others have stated that Honda warranty rates the job at 1-1/2 hours so that makes sense. I guess like any other repair job, if you do it enough, you become more efficient. Thank you for watching! Please like and subscribe for updates.

[@nationalwheel1]

Another thing i've noticed lately, blue smoke, puffing out of the muffler on occasion. Seems to be a random thing. I have about 14 hours on this mower. Sometimes on startup after sitting between use, usually once a week. When engaging the roto-stop, may puff out for a few seconds. Not a giant cloud. Also after idling while dumping bag contents then turning up engine speed. Called the dealer about it, mechanic i talked to said he's had several calls on this topic. They're not quite sure what is causing it, he mentioned something about possibly negative pressure in the cylinder drawing oil up past the rings dependent on piston position at shutdown, this relating to startup. He did not have a definitive answer though that would cover all the scenarios. I have not had to add any oil right now, level looks good. I always check before startup.

[@stintus1]

I still have my hrt216sda, works perfectly,starts on first pull no problem

[@averagejoevideo9556]

That’s awesome! Thanks for watching! Please like and subscribe for updates on this situation.

[@commonsense2469]

With Honda shutting down production entirely it’s not a good idea to buy the last model they are selling. It’s a shame they ruined a good product.

[@averagejoevideo9556]

My thoughts exactly. If it’s the last production run, at least make it symbolic of the quality that Honda has always represented. You would think that they would want people using these mowers for 20+ years after production has ended. Thank you for watching. Please like and subscribe for updates.

[@scottchapman9931]

It's the EPA in government regulations that ruined this product

[@guylo88]

I had this problem when i first got my HRX but since then I havent had an issue starting the mower and usually starts on the first pull **knock on wood** I can speak for other owners obviously.

[@averagejoevideo9556]

So if I understand you correctly, your mower exhibited this issue initially but since then the problem has corrected itself. That’s strange and interesting at the same time. You would think once the problem arises it would happen consistently. I could understand the possibility of a random “easy start” if the exhaust valve happened to be open. But, even then I don’t know. Thank you for watching. Please like and subscribe for updates.

[@lassejohansson8383]

A sales rep told me it was only the blade-stop versions. He still had the HRN216 pkc and vka to sell. So? And I bought a HRN216 pkc 2 days ago from another place that are authorized Honda dealers. WTF!

[@averagejoevideo9556]

Interesting! I am surprised he is allowed to sell the other models. Even if they technically are not impacted by the camshaft issue, all HRN216 and HRX216 models were not allowed to be sold. Thank you for watching! Please like and subscribe for updates.

[@twilson377]

Glad I didn't get the blade-stop model. Thank you! I hope that's true info.

[@lassejohansson8383]

And i live in Canada, so maybe different? Mowers made in Ontario I think….

[@lassejohansson8383]

Not made in Ontario!!!

[@mcarroll598]

So I bought one of these models back in April and paid 1100 dollars for it , even has the electric start option. I’m 6-2 230 lbs, and this is a pain to try to start, it wants to rip your arm out of the socket when trying g to start it. I bought this online just curious about how to go and get this repaired? Such a shame, HONDA use to be known for such high quality equipment.

[@averagejoevideo9556]

I am sorry to hear you are experiencing this issue. Your best course of action is to find a Honda power equipment dealer in your area. Contact them about having the unit repaired. If you haven't already, take a moment and register your mower on the Honda website. This will make the warranty claim process much easier for your dealer. You will get a registration confirmation page. I would print the confirmation page and make a copy of your receipt because your dealer will need that info. Thanks for watching! Please like and subscribe for updates.

[@mcarroll598]

@@averagejoevideo9556 appreciate the feedback, will do so thanks.

[@bruceholtermann9646]

I also heard earlier on the internet that there was a design flaw in the latest Honda mowers. The design issue involved when cutting wet grass, that the blade's bearing mechanism is not protected properly, and can get clogged and result in damage to the mower; leaving the owner with expensive repairs. Too bad as Honda has had a great reputation up to now.

[@averagejoevideo9556]

I heard this as well and I believe you are referencing the Honda HRN series. I do not believe this is the case with the HRX series. Thanks for watching! Please like and subscribe for updates.

[@bigrebone]

I've got a Husqvarna with a Honda engine and we have zero problems with it. I've got a 40 year old Pressure Washer that has a honda mower and it still works like a champ.

[@chrismsimracing]

I had this problem with my mower 2nd time I used it about 4 months ago-they had to fix this problem already with new updated part from Japan

[@averagejoevideo9556]

Interesting! Has it been working well since the repair? Thanks for watching! Please like and subscribe for updates on this issue.

[@chrismsimracing]

@@averagejoevideo9556 been working fine-I must have gotten it fixed right when all this started-the original part was on back order and I talked to honda and they said the engineers are redesigning the part-took about a month and a half to get it fixed

[@averagejoevideo9556]

Interesting…so there is an updated part in the works which means people can expect long waits for the repair. Thanks for the info!

[@almo3250]

What a great video. Was surprised when we even got the extra info on 'what happened at the factory'. I just bought the GCV 170 off of F,B, for $200. I was researching "Cutting a side discharge into my Honda Mower" and now I'm somewhat disappointed even though I've just cut the grass with no problems. Something to look forward to I guess. F##k!

[@hacksawbob3310]

From the stop sale notice you read, my HRS216VKA walk-behind (purchased Feb 2020) was not mentioned. Hopefully, that means that I should not have the defective cam assembly...

[@averagejoevideo9556]

It is my understanding that the stop sale is because Honda has to determine exactly which serial numbers are affected within a particular model. My guess is that they will be able to trace it back to the manufacturing date.

[@billsmith305]

Forget any warranty,, cars, lawn mowers, houses, they've always got an excuse and give you the run around not to pay or fix anything.

[@averagejoevideo9556]

Unfortunately, this seems to be the case unless you are the consumer that refuses to take "no" for an answer. And, if you are one of those consumers, you end up investing an incredible amount of time to get a resolution that may not be entirely favorable. Thanks for watching! Please like and subscribe.

[@wiskijack]

Mine was hard to pull, when I first got mine, hurt my fingers, and rope was flying back, but, it’s ok now. My dealers says mowers will be made in Mexico now

[@averagejoevideo9556]

I am glad yours is working properly now. Thanks for watching! Please like and subscribe.

[@aperson7238]

I still mow every week with a 1968 lawn boy 2 cycle and a 1974 Jacobsen with a 3.5 Briggs. the lawn boy usually starts first pull and the Jacobsen 3 pulls.

[@brianjorgensen5074]

Funny how this stop sale happens months before Honda switches permanently to battery mowers!

[@averagejoevideo9556]

It is my understanding that Honda is not going to enter the battery powered market. Thanks for watching! Please like and subscribe.

[@brianjorgensen5074]

@@averagejoevideo9556 They announced ON THEIR WEBSITE Sept 2022 that they will stop producing gas powered mowers as of September 2023. Would honor parts and warranties through 2025.

[@DKLabs99]

Bought mine in 2016. No issues. I don’t want a battery powered mower. Those batteries are expensive to replace on all these tools

[@averagejoevideo9556]

Exactly!! Everyone brags about the efficiency of electric mowers. While I am not saying electric mowers do not have their place, battery replacements are the main issue. People make videos about getting their batteries replaced for free under warranty. What about when the warranty ends? Who is spending $200 or more to get a replacement battery for a mower that is 2 years old and may not have replacement parts available in the near future. Thank you for watching! Perhaps I need to make a video comparing the advantages and disadvantages of gas vs. electric mowers. Please consider subscribing for updates on this!

[@DKLabs99]

@@averagejoevideo9556 I’d definitely like a comparison video. I looked at a replacement battery for my EGO weedwhacker and it was more expensive than the weedwhacker! Insane!

[@DanielGarcia-zz9eg]

went to Home Depot in store and online. Non available, all been pull out from the shelves. that's crazy. now their #1 mower is toro. holding on to my 2017 Honda, last one ill ever own. it was a great mower for a long time. Honda mower was like a luxury vehicle, top of the line to own.

[@SevenSixTwo2012]

Hooray for plastic cams with plastic compression release, instead of making these parts out of steel. But... at least Honda saved 75 cents per cam while building these stupid GCV engines, lol. Just like with their cars, Honda is delivering substandard products while surfing the wave of their former reputation nowadays. Caveat emptor!

[@averagejoevideo9556]

Thanks for watching! Please consider liking and subscribing for updates on this issue.

[@SevenSixTwo2012]

@@averagejoevideo9556 I bailed out on a new mower with a Honda GCV engine after reading it has a timing belt and plastic cam / compression release, so luckily I don't have a horse in the race. Just looking at the warranty difference between GCV (home gamer) and GX (commercial) series of Honda small engines will tell you *everything* you need to know about the GCV lineup! Thanks for keeping everyone else who has bought these lemons updated, though. Brand reputation and/or loyalty is not always a wise choice, fellas! Honda sure stuck their H logo on a turd on this one.

[@freespirit1975]

Honda makes the most reliable and long-lasting cars in the World. Granted, in my opinion, they messed up their bulletproof 6 cylinder J7 engine with variable cylinder management, but you can delete that feature with a simple added device (VCM muzzler), which is what I did. I think maybe the newer models don't have the problems with it.

[@arminsmajlovic482]

Honda long lasting cars are history, have you drive one recently.?! Toyota its way advanced cars with quality and hybrids design over honda. They are cheap company now… unfortunately

[@kkevinj1]

Glad my honda from 2017 or 18 still going strong, I had to replace the idle spring and adjust the idle (by ear) never stalled like b4, I heard the newer ones not as good

[@averagejoevideo9556]

Interesting...I have an older Honda that's approximately the same age and I had to adjust the idle on it as well. It's funny how they have common issues, but the common issues are usually a simple fix. Thank you for watching! Please like and subscribe for updates.

[@kkevinj1]

@@averagejoevideo9556 It was an issue with that spring defect

[@Savedbygrace22]

My friend is on her third new Honda lawnmower in a year. She had the same Honda for years and loved it. Finally needed a new one and now…. garbage. It’s the same problem every time. Sounds like this, I have to share this video with her.

[@averagejoevideo9556]

Interesting! I would almost guarantee this is the issue. Thank you for watching and sharing! Please subscribe for updates on this.