Use Buttons, Quick Replies or Multiple Choice in ManyChat?

[@pablow4]

How can I replace Quick Replies in whatsapp? I need to save de answares on google sheet, but i cant doit with buttons

[@chatimize]

Unfortunately, we don’t have quick replies in WhatsApp. I think there are two options you can use: 1. Use buttons and add an action after that button that sets the custom field to a certain value 2. Tell the user if they type “1”, that means that they are choosing the first option, if they type “2” -> second option, and so on. It like to display them like this: 1️⃣ Option 1 2️⃣ Option 2 Does that help?

[@ashwanivermalife]

hey brother, really good and in depth video. but one question from my side. can i create message with multiple options, and people or customer can choose more than one option from the options given by me. example: if car wash service want to let their customer select more than one service, for their car, can this be possible. i have heard about that letting customers select more than one option at once within the same message is possible but i am not able to do that. help.

[@chatimize]

Hey Ashwani, great question! Unfortunately, it is not possible to select multiple items within the same message. But what you could do is let the user select the first service and then ask "Do you also want another service?". Then show the options again so they can select a second service (and a third, and a fourth, and so on). Hope this helps!

[@ashwanivermalife]

@@chatimize Hey brother, thanks for an idea. I ll do it. Do you have any tutorials or know any tutorials on utube that shows how to save multiple options selected by customer, as u just told me, with the help of any custom field or make it our own formula in custom field. Thanks for such a quick reply.... Loving your content. Next video topic ideas is below. Create restaurant ordering and reservation bot from scratch with proper tag and custom field with the help of Manychat and botsheets, too. Cz u explain way better than others Hope this would be good topic.

[@chatimize]

@@ashwanivermalife I currently don't know any tutorial on this, but I will keep an eye for you ;) Thanks for the suggestion, I will add it to my list!

[@ashwanivermalife]

@@chatimize thanks brother.... Best of luck for your future videos

[@chatimize]

@@ashwanivermalife Thank you! Good luck with creating your chatbot 👍🏼

[@gravityexpress2102]

What to do if i want to use more than 3 buttons?? Please help

[@chatimize]

That's not possible. So if you want more than 3 buttons, you need to use Quick Replies.

[@AsamoahGyanOfficial]

is there a multiple choice option for whatsapp.... i couldn't find it

[@chatimize]

Nope, WhatsApp only supports buttons and not Quick Replies or Multiple Choice

[@gabrielacoelho9269]

Thanks for the video! Is there any data that supports one option being better than another based on customer interaction/conversion rate?

[@chatimize]

Not that I know off... But from my own experience, I do know that setting up a follow-up for Multiple Choice User Input does really help to increase conversation rates.

[@ligerfad]

How do I set up seperate messages for the individual options? For example: Option1 - sales support Option 2 - site visit How to do i create 2 separate messages based on user input from above.

[@chatimize]

Hey Mohammed! You can create a condition that checks on the value of the custom field. So if custom field = option1 then go to message 1, otherwise go to message 2.

[@ak_bannana_tj2110]

couldnt find the Multiple choice option like in the vidoe and am on pro plan

[@chatimize]

It should be there. For what channel are you creating your automation?

[@ak_bannana_tj2110]

Whatsapp

[@chatimize]

@@ak_bannana_tj2110 Yes on WhatsApp you don't have Multiple Choice. Only on Facebook and Instagram.

[@vontdeux]

How to do multiple choice with whatsapp bot?

[@chatimize]

It’s currently not possible to do the Multiple Choice User Input with WhatsApp. If you want to do something similar, I recommend using regular buttons.

[@vontdeux]

@@chatimize any tutorial on using regular button? The button limit is 3 and I need more..

[@chatimize]

@@vontdeux This is actually something I explain in my WhatsApp Chatbot Starter Package course. It only costs $9. Are you interested?

[@jeffvanasdal]

Great video!

[@chatimize]

Thank you Jeff!

[@KRAMDROIDTECH]

Can i type text and not cLick auto reply?

[@chatimize]

You mean if you can type an answer with the multiple choice user input?

[@KRAMDROIDTECH]

I mean Can i type text and not cLick quick reply?

[@KRAMDROIDTECH]

Is the quick reply flow is trigger when i type the text instead of clicking quickreply button?

[@chatimize]

@@KRAMDROIDTECH When you are typing and not using the quick reply, the flow will not trigger.

[@starechec007]

👍Thnks bro 👍

[@chatimize]

Glad it helped!

[@michaelmcnish9367]

Great video

[@chatimize]

Thank you!