User Journey Mapping Hack (for complex UX journeys)

[@movieclipsbinge9296]

I have 3 doubts 1. Shouldn't we also include the user emotions on each stage 2. Are user journeys created with assumptions for both current state and future state? 3. What kind of research data do we need to know about the user and the product to create the User journey for current state & future state? Thanks for this video!

[@quatrical]

Man, your channel is a goldmine for us ux newbies!

[@relabstudios]

Thank you for the kind words Bektor Z!

[@_rei_s]

Reading many articles and yet this almost 20 min is way more usefull ! Thank you

[@relabstudios]

Thank you Reihan. Means a lot to us!

[@toel_]

I really love the quality of your videos and the content itself as a designer. It is helpful and very informative. Do you mind maybe telling us the software you are using for doing those user journeys ?

[@relabstudios]

Thanks for watching and also the kind comments Apiut! In this video we are using MURAL (www.mural.co/), which is an online/virtual whiteboard.

[@Puleczech]

Thanks for the video. It would be nice if you'd tune out, dimm or use not so upbeat music when you talk. I understand it works in intros/outros but during the actual content explanation it is quite distracting and fights against what you say. This way, you'll also differentiate more between intros, outros, ads and the content.

[@relabstudios]

Thank you Monkey for the thoughtful feedback. We’ll keep this input in mind for our next series. Thanks for watching too 🙏

[@mahtabfh9710]

Great😍 could you please make a video for current state? My question is which data we use for a current product to map the user journey? Is it interviewing datas, usability tests datas or...?

[@AnaPaulaLima11]

What an amazing video, congrats! Very helpful

[@relabstudios]

Thank you Ana!

[@ghooba]

Well done for beginners but I don't see the complexity I was looking for and how to define scope while working within the lifecycle of a large product. Where do you start and end when you are expanding a product area and so on.

[@relabstudios]

Thanks for the feedback ghooba! We’ll dive deeper in future videos on product feature expansion examples perhaps.

[@withmoku]

Very Informative! Keep it up!

[@relabstudios]

Thank you 🙏

[@alquinnaa]

this was helpful. Thank you good sir

[@relabstudios]

Thank you for watching alquinnaa 🙏

[@asmam8985]

We can not say that is user flow rather than journey map .. !? 11:10 ❤ Thank you for your video that I find helpful

[@relabstudios]

You can too, in my opinion the terminology doesn’t really matter as long as your project team are of the same understanding

[@asmam8985]

@@relabstudios thanks

[@봄본-v1i]

So so helpful!!!! 🙏🏼

[@relabstudios]

Thanks for watching Sofi!

[@allahnoorbangash2432]

just be sure when you were filling robaca details and you add details like using 13inches MacBook is it means that most of our user's will be MacBook user's right?

[@mamunorrashid6137]

Appreciate your all Video👍🏻 Can I use this user journey map style with other any UX frameworks?❤

[@Speakraise]

very informative.

[@relabstudios]

Thank you for watching Monir!

[@ahmedsyed1368]

my question is that. if a person or a designer weak in to understnd the user journey ? how he/she can make or create a design through user journey?

[@shafaghshariatpanahi4340]

very good

[@Uglyvirgo]

What is the difference between customer and user journey maps?

[@trillions_move2125]

what did you use the software to make this journey map in this video?

[@edwinsogbe9255]

???

[@trillions_move2125]

Which software is used to make this journey map?

[@KB_4404]

Great video, but Siobhan is pronounced as “She-von” 😄

[@simaniakan3381]

i whish there was no music on the video

[@relabstudios]

Thanks for the feedback ✨

[@jodregameandtalk]

Too old the approach, Journey track is a software which help a lot doing journey maps, easier, faster, you can share the info real time. Much better