Impossible customer request

Customer Ben comes in with a classic impossible request
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[@zimrim2973]

It feels so good to see Alan actually win for once.

[@kasmichan]

didn't he already won twice? you know...the change scam that backfired on ben? and then this one..

[@medafan53]

@@kasmichan There;s also that time he killed him.

[@sterenn726]

It's not his first win. But that one is really really good.

[@HPlqn]

The ULTIMATE Revenge 😂

[@Adx00]

​​​@@medafan53he killed him twice Remember the pirate outfit and the getting in front of the gun thing

[@SweetSilvia]

Alan smirking as he makes the sale is priceless. Finally he got his revenge against Ben.

[@MerrowHawk]

Oh no, this isn't his revenge against Ben. The revenge is only just starting.

[@SweetSilvia]

@@MerrowHawk Haha hopefully it's about time! In fact I want to see white shirt Alan vs Ben that would be an epic battle.

[@Hulliepap]

It’s $1499 NZD actually; not priceless.

[@TylerZeta]

Alan's dealt with him so many times that he's prepared for him. So far the only two to defeat that i remember are Alan in this video and Britt in the refund video.

[@DarthSivart89]

@@TylerZeta And the time Rowan licked his face lol

[@mattlloyd6651]

This was surprisingly cathartic. My blood pressure shoots up every time Ben walks in but this time I was the satisfied customer!

[@Redmoth76]

This skit is quickly becoming one of my favorites. I was caught off guard, as I was expecting Rowan to make an appearance and engage in his classic banter with Ben.

[@kirank287]

Same

[@morganalori]

Exactly!

[@moniques9127]

I said this to my fiance and he said you don't know how it's going to go and I said that's always how it goes and somehow Rowan is going to please this douche, make everyone seem stupid or stand there going wtf....didn't happen this time. Lol

[@wildste]

I've rewatched this one about six times since its come out

[@darkner2390]

It's official: Alan and Ben are rivals at this point. The customer that tries everything to get free stuff or discounts versus the employee that's prepared for anything. I love it.

[@wertygospiner2245]

Nah the canon version is that Rowan owns Ben after he licked him, and now Rowa is just using Ben to troll his coworkers

[@FaultAndDakranon]

@@wertygospiner2245 The head canon version, at least.

[@Enderguy57]

you mean the employee that's tired of everything and prepeared for everything

[@Rex_416]

​@@Enderguy57Darth Sidious to Darth Maul: "You've become... rivals!"

[@alex-vz5xo]

At this point Alan would make a good team with Britt. She handled Ben's shenanigans flawlessly during their first interaction.

[@Ilamarea]

I love how Ben is actually honorable and sticks to the rules himself.

[@VivaLaDirtLeague]

It’s what he wanted!

[@FaultAndDakranon]

The fae have to stick to the rules they set.

[@muhhamadavdol3781]

Ben is playing a dishonourable character- yeah, he bought a friggin badass mouse fridge for $1499 but he went in there trying to deceive Adam for the customer satisfaction deal. I forget what their return policy is but at least for a day or two he'll have a giant box 🤣

[@BreakofDawn]

He even honored the “you like it, you keep it” rule

[@GerardMenvussa]

Should have asked for a mouse pad that goes with it :)

[@jookm]

It's fun to see Alan totally calm and collected. He has "gotcha!" written all over his face but he stays stoic. Well done.

[@jawstrock2215]

Revenge, is a dish best served cold.

[@HandCube]

Revenge is a dish best served when you're dead inside.

[@kinu42o]

I love that Alan's hung around Rowan long enough that he knows how to handle those kinds of customers.

[@B20C0]

By breaking the space-time continuum and getting impossible items from other dimensions.

[@KKomalShashank]

You mean "dealt with Ben as a customer long enough". Because Alan and Ben clearly have a history.

[@kinu42o]

@@KKomalShashank true

[@ToneyCrimson]

I mean Rowan usally just gets screwed...he give shit away for free and stuff. I mean he lost so much money he lost his old store.

[@Diamond-bd5ox]

@RepentandbelieveinJesusChrist5Cram it ya god wad

[@puttilepuffie]

I love how Alan saved Adam from that customer. He really needed this one

[@SzaraSzarancza]

Yep, we all need this one customer badly.🥵🤤

[@suekiori]

I like the idea of Alan having ordered this way in advance just waiting for the day Ben was gonna ask for it

[@sl1138utube]

Or maybe he was so unglued by Ben's last request that Alan swore he'd never let himself get embarassed again. So, he invented a time machine and waited for Ben to ask for something crazy. Then simply went back in time and got that item ready, exactly per his request.

[@suekiori]

@@sl1138utube but it's funny to imagine he just thought of the dumbest possible thing Ben could ask for and prepare it in advance like he's now a step ahead instead of cheating with the time machine

[@Thompson1712]

Just casually spinning the package again and again to fulfill his requests had me dying😂

[@greenmumin]

And then Ben saying "oh fuck me" with pain when its exactly what he said..😂😂

[@ParkityParkPark]

as someone who works in a customer service role for a company that gives people free stuff and discounts when they complain about literally anything, this made me so happy to watch

[@xbon1]

Better to do that than have unsatisfied customers. I get free stuff by complaining all the time, helps when times are rough. Not everyone is a rich mansion owner.

[@TBCman99]

The amount of schadenfreude I got from watching Ben's character finally get what he deserves is tremendous. Also, great to see Alan's character get a win every now and then. Another amazing short!

[@SonofSoma108]

“Schadenfreude” learned a new word today, and seems like gonna use it a lot seeing its meaning

[@BaldyTheOnlyOne]

@@SonofSoma108 There are quite a few German words that have great uses 👍🤣

[@-JustHuman-]

@@SonofSoma108 That is one of the better ones.

[@innocentbystander3317]

Just another day in the life of a habitual low-roller like Ben... 😅

[@ThePadfoot1990]

@@SonofSoma108 It is even for us germans quite confusing that we enabled such very specific words like "Schadenfreude" or "Weltschmerz" and they made its way into englisch language :D

[@starblaze27]

I love how Alan was ready and prepared for him this time. Ben would have to make sure Alan and Britt are not there if he tries again.

[@telemnarnumenorean8557]

all that while Rowan, his rightfull owner, could just order him to leave.

[@Dargoneth]

Right? Those were 2 losses in a row for Ben 😮 Most his wins he got through Rowan except the one time Rowan licked him 😂

[@toad_the_wise]

Ben trying to fit the mouse through the doorway is comedy gold

[@sw-gs]

"Are you satisfied sir?"

[@T.Ross.]

That doorbell is really rubbing it in 😂

[@GCEXTREMEMN]

PIVOT!

[@Hibbou.]

Is the door open? :D

[@pixelman2626]

and he really struggled to do that. perfect acting!

[@happybluedog]

The door pausing it's ring to let Ben say he is satisfied as he is leaving is such polite customer service

[@tylermillar3955]

For someone that is an auto tech at a family business and an assistant manager at a grocery store, this one hits right at home. Great job. Love it!

[@divineintervention2630]

It's quite frightening how easily Ben can transform into a super annoying person.

[@FaultAndDakranon]

Oooooo... you found his non-annoying content first? Mostly people are shocked he's lovely.

[@48some]

welcome to retail...

[@roowut]

@@FaultAndDakranonwhere can I find his other content?

[@aashishpraja6501]

@@roowut well he is the non annoying person to Rowan in all of Epic NPC man.

[@demontferrat]

@@roowutthis Chanel, he’s an adventurer in Epic NPC man and is a mugger as well.

[@ARatherDapperTapir]

I was REALLY hoping for the card to decline at the end.

[@winstonpham4809]

Better satisfaction to make them buy it because they dug their own grave and their own spending

[@jeffisaperson4471]

​@@winstonpham4809Nah, because afterwards, Ben would be insistent that he in fact has the money, cue Alan calling Rowan, and Rowan getting pissed at Ben. Alan may not get many wins, but when Ben's involved, the script gets entertaining.

[@Solkard]

Should’ve offered him a bag for it as well.

[@bermudabeachbum3582]

Nah , it’s funnier to see him agonizing over all the money being taken out of his account.

[@Igzy_Izby]

​@@jeffisaperson4471Nah Rowan would have been on Ben's side

[@TheMapleTable]

Alan catching Ben at his own game is the best way to wake up this morning

[@Tuatha]

betcha they made up at least half of what Ben has scammed from them on that one purchase lol

[@LostInPhilly89]

I had the biggest grin on my face watching Ben try to wrestle the box out the door. It's so refreshing to see Alan win for once!

[@amani576]

As much as I love Ben as an actor, seeing his character lose was what was truly delightful for me here.

[@StArShIpEnTeRpRiSe]

Aaaaand Ben lost. That was unexpected. That calm face of Alan, like a psyho.

[@dr.muller3243]

The “what’s going on?” from Alan was priceless, Alan has truly mastered the art of Rowan

[@morthostalisint1720]

3:53 I love how he's both completely dead inside and exuberant at the same time.

[@arkbuble]

You know what? Im glad that Ben finally gets some good service at this store, finally he gets what he wants.

[@ynedd]

A place in a hell of his own making you mean?

[@mx3bigd]

As someone who works retail, this was extremely satisfying! Brilliant work as always!

[@fatallyfatcat5274]

I hate this type of people. Worst thing is that even if you do have exacly the esoteric shit they are saying they are looking for they won't buy it. Never. Na ah. They need to think on it. After wasting an hour of your time. That's why at this point I always ask what price range they are interested in and point them to the dolar store around the corner with a pleasent smile.

[@ibrahermisleem2756]

I didn't expect Alan to be the one to deal with the strange request this time

[@jamestays8416]

He's starting to embrace the madness that Rowan accepted long ago.

[@ibrahermisleem2756]

@@jamestays8416 yeah

[@hordenallimaniafan2565]

@@ibrahermisleem2756 Same I thought Rowan would appear look at Adam and Ben R:"What's going on here?" Ad:"Mh... this Customer has a request we don't have." B:"Yeah and I want my 10% for not being Satisfied!" R:"I am so sorry, what is it that you asked for?" B:"A Mouse, my size and as I see... *Looks around* you don't have one." R:"Pfff... yes we have. *Gets the mouse in question* So have a nice day."

[@ibrahermisleem2756]

@@hordenallimaniafan2565 that's what thought would happen too I already imagined the scenario but then it's Alan and I was what the Seems like Rowen is finally rubbing of on Alan

[@ChrisH-cg2ye]

The "F***K me" is the exact point in time when he realized he was F***ked. We've all been there. That shit had me dying.😂😂😂😂

[@andretrebor859]

You are so damn right!

[@yasininn76]

Alan has officially become a master of customer satisfaction, after many years of training. It took hundreds of videos, but he's finally ready for anything the Karen family will throw at him.

[@TheHanshans29]

Oh damn, you're right, I had completely forgotten that Ben is Karen's son

[@thephilguy1]

What a satisfying ending! Considering how much grief Ben has given them over the years, $1499 for a mouse is a drop in the bucket.

[@alanlafond9705]

He must make a lot of money, working in the conflict resolution field. 🤣

[@michaelwintermantel9127]

Satisfaction guaranteed!

[@seanurquhart3179]

This is officially one of my favorite skits of all time.

[@AqueousOrca3148]

Same

[@bermudabeachbum3582]

Me too!!!! I can’t stop watching it. It cracks me up every time. The expressions on all their faces throughout….😂

[@Hadeshy]

I was laughing through the whole skit, wasn't expecting Alan to be the one to intervene. Seems he learned from Rowan. It was so satisfying to watch. Also Adam happy smile when Alan shows the mouse is priceless.

[@BonJoviBeatlesLedZep]

Rowan would have let the mouse go for free

[@Hadeshy]

@@BonJoviBeatlesLedZep I said he learned from him, not imitated him. He learned from how prepared Rowan was to the silliest of demands (like the candle ones)

[@ahmedshaltout4992]

Might also be that Alan's happy that he's finally getting a proper wage and no paycuts

[@Hadeshy]

@@ahmedshaltout4992 That too lmao. "I have to money to invest into human sized mouse to get back at Ben"

[@THE_OPERATOR_II]

The history with Ben being awkward and a pain with Alan makes this so much better! The look on Alan's face at the end 😂 he finally got one on him hahaha

[@ahmadyulyfirmansah5937]

Alan : What Going on..? Ben : speak Nonsense. Alan : we have that one. Rowan : I am Proud of you

[@koroxus]

the "refrigerated" got me more than it should have

[@ElanorNarmolanya]

I was genuinely cackling with glee as Ben crushingly realized his fate and Alan quietly savored his long-overdue revenge 👌👌 perfect episode!

[@schattentaenzerin]

To whoever designs and makes those props: You are amazing! 💐 Also: I doubt Ben really exists. He's just all of the worst customers that Alan ever encountered rolled into one in a fever dream he can't escape 😅 VLDL: I love that you always include official subtitles! Extra kudos to the one doing those. 🌻

[@PerfectAlibi1]

I mean, the actor exists, but the character... Yeah. ^^

[@jasontaylor7110]

I love at the end when Adam says, "How did you know?" In which Alan replies,"I've been in this game long enough. " Flawless.

[@thetophatviking]

I thought he said "I've been in his head long enough," though that makes more sense.

[@tanelehala6422]

I love in the comment section when somebody writes, "I love at the end when Adam says, "How did you know?" In which Alan replies,"I've been in this game long enough. " Flawless." Flawless.

[@mattias3668]

He should have just asked for a good old, classical, full keyboard with all the keys, in their right places, and none of the non-sense.

[@8Ghoul8]

Alan at first:tries to explain to annoying customers that the madnes they want cant be optain Alan now: Becomes the madnes

[@SzaraSzarancza]

"He's beginning to believe."😎

[@VivaLaDirtLeague]

You have to fight madness with madness

[@ukjamesfairlie]

I’M LOVING how Ben has been beaten twice in consecutive attempts 😂

[@Zvyezdavodna]

props to the prop department for that hilarious box

[@VivaLaDirtLeague]

They did such a great job! 😍

[@murry001]

VERY COLD!@@VivaLaDirtLeague

[@faiqfowmy7624]

bro came for a 10% and lost his 10 years of savings

[@pochu9506]

Ben should've asked it to be delivered so we could see Byron placing the big box on his bike. 😂

[@Viktor_Navorski]

I’d love to see that

[@sandro5535]

Bet Alan would be savy with the delivery too. 150 dollar minimum

[@ayooshq]

Or drone delivery!

[@five2112]

Ben when he says, "But it is exactly what I asked for." is priceless. Yes, it is my good sir, yes it is. You definitely asked for it. 🤣

[@SnakeFox87]

Love that Alan got to put his own twist on "what's going on?" 😂 Would totally watch the TLOU2 video except I still haven't got around to playing it!

[@OldNerdPlayingOldPCGames]

Ben wasn't prepared enough today

[@PaulBlaise]

Yep, I was expecting him to ask for a wired mouse, and then Alan would have turned the box once again to show that a wire can be connected.

[@richardmahn7589]

I know, right? He could have just asked for one that shrinks to pocket size on demand. Then it wouldn't have been so hard to take home. Of course that would add another $999999 to the price tag.

[@ricekrispies4994]

so that’s why people keep coming back to this chaotic store, on good days they can give you basically anything you ask for

[@exiledvigor]

You guys are hilarious! I couldn't stop laughing after the human sized mouse was revealed. Thanks for the awesome videos!

[@VivaLaDirtLeague]

Our pleasure!

[@deiu9999]

I like how Ben actually accepts his defeat and is actually impressed by Alan's deffensive skills. Notice he is not outraged. But this is the second defeat in a row, I wonder what will happen next. 😅

[@AmaneKoruba]

LET'S GO, ALAN!! So proud he's finally learned how to deal

[@ultradeath666]

HE FORGOT TO GET THE MATCHING FLAT CLICKER

[@anthonyscarfe4853]

More specifically the Skycraft branded bundle with the exclusive code for the legendary gold shirt armour set.

[@insanesheep]

Legend has it, Ben is still out there looking for a way to scam TechTown 🤣🤣🤣

[@kristoferscott3677]

Didn't he get a refund from a half eaten cheeseburger from them since they were a business?

[@FaultAndDakranon]

That's a beautiful call back to the Ben heist skit a while back. Chur.

[@xAIIen]

Holy shit, watching Ben struggle out the door was the icing on the cake.

[@tyrannicpuppy]

That is a massive box. That must have been pretty hard to make. Is it printed directly? Some sort of vinyl sticker? I am honestly more stunned by the prop than the fact that Alan finally got one over on Ben and his schemes. Seems like TechTown is a lot better prepared for dealing with Ben. Between their amazing range and Britt's ability to bleed on command. He may never get one over on them again.

[@ErikRedbeard]

Might honestly just be a box made out of greenscreen.

[@jamescheddar4896]

the people who vinyl cars would take this job at a discount because they just need flat templates

[@laurelkeeper]

@@ErikRedbeardI doubt it - if it is, the quality of that VFX is orders of magnitude MORE impressive

[@laurelkeeper]

@Karasuza_sora have you seen the video and the nuances of the box’s behavior in regards to lighting, texture, and shadow? Also, I’m confused as to why your limited cognition decided to put quotes around a phrase I never said.

[@amberskhoo5928]

@Karasuza_sora tell me you don't work in vfx without telling me you don't work in vfx

[@JoeBob79569]

I love the _"yea, that's gone through... it's all gone.."_ like he just had $1,500 in his bank account.. 🤣

[@FaultAndDakranon]

Now that he's in the parent store, Alan has the quirky absurd back-up from Rowan's dad to achieve the customer ownage he's always hoped to achieve. ❤🎉😂

[@Megmurdel]

Nice job Alan. Looks like when the question "What's going on?" appears, every problem solves itself someway or another. 😂

[@gabistiene8593]

And here I thought you couldn't come up with even more crazy stuff! You had me in tears! 😂

[@vojtadrasner2440]

The last wish should have been that such mouse should cost less than a single dollar, or equivalent

[@LopingCSF]

Words cannot express the feeling of satisfaction watching Ben get his comeuppance here. Thank you ever so much for starting my day off with a smile.

[@vampe777]

Finally! This Is so satisfying to watch Ben finally "Get exactly what he Wanted"!

[@Brubarov]

Wow that is some DEEP character developping right here, been following this series for years. Unbelievable!

[@WisKy64VT]

“How did you know?” “I read the script” “Oh yeah that’d do it”

[@HumanDoing]

Adam believing everything he says is so wholesome😂

[@blackoutlol2857]

Man Alan really got his revenge after dealing with ben’s shenanigans all these years.

[@peacemaker9807]

Rumor has it only a couple customers almost got that unsatisfied discount. One tasted fresh air for a, split second.

[@jimvoozhenzhan8435]

Alan has known Ben for literal years by now, long enough that he can now predict and deal with all his ridiculousness every now and again.

[@zeonb]

Alan saying "here you go", totally prepared, in such a cold, soulless way made my day.

[@playersap4821]

"oh i wanted the one that costs $2 .. for the same quality, with free shipment"

[@buzzcomber]

Seeing Ben wince at the exact item and then the price was gold!

[@SmartLog356]

As a viewer of that channel, I'm completely satisfied with the end result 😄

[@VivaLaDirtLeague]

Perfect!

[@Aqsticgod]

@@VivaLaDirtLeague perfect!

[@AryanBanyal-g3j]

​@@Aqsticgodperfect

[@r__e__x__]

Perfect!

[@richardpagel6959]

Perfect!

[@FaultAndDakranon]

Alan is beginning to believe. His power is only now starting to be realised. Excellent.

[@anthonycousineau5205]

The "Is the door open?" at the end nearly killed me! This sketch was so good! "Perfect"!

[@Jok3r00]

2:36 aint gonna lie, those colors look cool.

[@Zanyami93]

He came to rob 10% but got robbed 1000% instead

[@francoisvandermerwe4659]

I love how Alan has finally figured out Ben’s shenanigans and just had an answer for everything 😂

[@audaxityz]

The smug look on Alan like "finally I've beaten you" just warms my heart

[@AdrianColley]

You guys went all in on the props for such a silly gag, and I love it. Fully satisfied.

[@Knapweed]

A careful observer would notice that Ben actually walks out with a white mouse.

[@80sMeavyHetal]

Ben as a customer is a legend.

[@Novadude]

he outrageously good!

[@SzaraSzarancza]

Every legend turned into a customer ends up like a Ben.

[@RickachuCXVI]

I forgot for a second that managers have the ability to just magically fulfill customer requests in a way that pisses off at least one person

[@nujevad28]

The most likely scenario is that Ben tried the scam at another store and they warned all of the nearby branches about it.

[@GreenLycan]

Those noises from Ben, give that man an Oscar!!!

[@shivatajale449]

Shocked he was like, “And I wanted it to be under 500”

[@FaultAndDakranon]

The physical comedy on that one. Beautiful.

[@kihaakui792]

Alan's look of "You will never know how I did this." Perfection.

[@der.Schtefan]

The smirk fills me with an energy that is shining brighter than a thousand suns.

[@iPyromantic]

A TRULY well-deserved victory. I love Alan's acting in this so much. Not to say that Ben wasn’t brilliant (he absolutely was,) but it's so nice to see Alan get the win now and then.

[@JoseRodriguez-qb7qx]

Gotta give Ben credit for actually purchasing the moussive item 😂

[@kyltredragmire4939]

Hehe. Moussive.

[@sandro5535]

Should de admit defeat?

[@prashantsarkar821]

I am both overjoyed and horrified to see Alan slowly becoming Rowan

[@SzaraSzarancza]

Hmm... Naah, he is something different this time. Alan develops powers that Rowan never had.

[@ave_valiant]

By far my favorite Alan moment now lmao

[@polalak2]

I'm surprised Alan didn't ask if Ben also wanted a bag for his mouse

[@Lillyluri]

I love the barely concealed satisfied joy from Alan.

[@abdulhkeem.alhadhrami]

😂 it was awesome how Alan cornered Ben every time he comes with unexpected features!

[@GoldenCawthon]

*human-sized and refrigerated... I don't know, I think this is more like a refrigerator*

[@patrickmcmanus1360]

I love Adam - "Perfect!" He's the only one saying it with no trace of irony, so innocently happy!

[@ravenval5046]

It is absolutely fucking epic to see Alan turn into a good version of Rowan Showing up out of nowhere saying "What's going on..." and then proceeding to conjure up the most ridiculous solution to the impossible request Ben thinks up, and in this case, a win for himself and the store

[@anaskhatib5934]

Adam's 'Perfect' is so freshening it brings joy

[@Defaultbronze]

2:50 “sorry to be such a pain” No you’re not, you’re actively trying

[@darkreflection9087]

2:11 their getting used to his bs and now are prepared