VW Transporter seats. I WON, but now I FEEL BAD. What would you do?This is 100% a true story

Join my month long eBay dispute as I was mis-sold VW TRANSPORTER SEATS. There were missing parts and also damage to the recliner. Correspondence fired backwards and forwards with eBay customer services leaving the outcome in my favour.
But now I'm not sure what to do?
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[@urbanarkoverland]

Quick update. Full refund has been issued. And in cue. He is back in contact asking for £1080 minus the £200. He has ‘dropped his phone in the river’ so can’t talk. 🤷🏼‍♂️🤷🏼‍♂️🤷🏼‍♂️🤷🏼‍♂️

[@chrisw7952]

RESULT! Stay cool. Don't bend 🤟💪

[@J99WKS]

You should probably “drop your phone in the river” too! 😂

[@urbanarkoverland]

@@J99WKS ha ha. Good idea

[@AlexP-hl4wn]

Balls to him - easy to do the right thing when you’re suddenly the one a grand out of pocket - let karma deal with him!

[@ashdunning1870]

Sorted out now you've both now got what you want for me keeping both is wrong. Seats or give payment back, you now have to choose. 👍

[@shane555]

You seem a decent enough chap, and that'll be why you're even having these feelings of guilt in the first place. So there's no doubt you'll refund him, minus what you're out of pocket etc and then you can sleep soundly at night knowing you've done the right thing. It might not seem it sometimes, but there's more of us decent folk left than we sometimes realise, and just because someone doesn't treat us right, doesn't mean we will do the same back to them 👍

[@urbanarkoverland]

Excellent comment mate. And you’re right. No matter what he is. I’ll do me.

[@robhamilton5057]

totally agree with you. I've never had a bad sale for that much money but whenever i have needed ebay to step in they have and its always been dealt with quickly. he knew what he was doing and clearly thought you would just go away.

[@urbanarkoverland]

Ye. Still not heard from him since Friday.

[@martingill6996]

Personally after getting a refund I would tell him he has 3 weeks to get them picked up, as you had no intention to get something for nothing but after that time will assume he doesn’t want them back and you will keep and fix them . That way you have given him the option of taking them back and if he doesn’t they are yours, you have been honest and your mind is at rest . He should have detailed the parts that he knew were missing to avoid this. Different if he was selling on something then then it maybe sold as seen and it would be more on you to check, not that you shouldn’t anyway but it runs away with you sometimes 👍🏼

[@urbanarkoverland]

But I want the seats. If he picks them up. I’m still down. On fuel. Time. And then still have to find seats. I’ve always wanted them. Just wanted them to be right. Think I’m deducting the cost of parts and sending the rest. Maybe minus a beer. Coz I need one

[@martingill6996]

@@urbanarkoverland does sound fair tbh

[@Cheers_dits_207]

I’d keep the seats and return the refund minus the parts you need plus twat tax for all the messing about you’ve had to do.

[@urbanarkoverland]

Twat tax ha

[@neilfordham5790]

My view on anything second hand bought on eBay is how is it described by the seller. I had a similar experience with a damaged part which was not described as scratched and when I got back to the seller he said I should have examined the photo. I had another look and couldn’t see the scratches.

[@urbanarkoverland]

Ye. But my argument is. You should describe parts removed. 👍🏻

[@J99WKS]

Keep the lot. EBay rules are pretty clear to all users. Just because you bury your head in the sand it doesn’t mean everything blows over. Chalk this one down to a life lesson for him I reckon!

[@urbanarkoverland]

You don’t mix ya words lad 👍🏻👊🏻

[@skapet]

Keep all the money! He had his chances to come clean. 👍

[@neilbirch9903]

So , you ( as a private buyer ) bought from a private buyer If the description ( both written and photographic) were the items mentioned/ described ? If they weren’t then you’ve made an assumption ( a dangerous thing ) , if you’d had any doubts if the parts were not included then you had ten days ( the auction length ) to raise any inquiries. So if they weren’t mentioned or photographed your situation is of your making not the sellers . As such he didn’t need to help However he’s then engaged with you over the missing buckles and seat backs . He probably shouldn’t have done that because he’s now offered to compensate and added another layer of complexity with his attitude and mindset On a practical level I’ll bet you’ll find your seat buckles are a common VAG part ( Google the part no from the schematic) you’ll probably find the buckle is off a mk8 Golf etc and so could it could reasonably by purchased second hand to mitigate the loss as it’d be fitted to these second hand seats Hope that’s not too offensive a definitive answer for you

[@urbanarkoverland]

Never offended. People saying I should have checked etc. which is fine. But these could have been picked up by a courier. I would have never been able to check. He’s sold them incomplete. Regardless. He offered to pay. Then didn’t. So it’s like admitting liability I guess. You’re right about the part. Think that’s what he found. A general part. But then did nothing about it. He’s not contacted me for 5 days. I’m just waiting 🤷🏼‍♂️

[@paulwilson3759]

Be a decently human being, just coz head an arse doesn’t give you licence to be the same. Take the total cost of the bits and a fair charge for your labour for fitting them, then return the rest (IMHO😊). Love the videos by the way

[@urbanarkoverland]

You are clearly of good stock. Think that’s gonna be the case. In reflection I think he thought if he waited long enough. Like passed 30 days. I would lose my right to a refund. But raised the complaint ages ago. Shame 👍🏻

[@Jimmy-lb1yc]

@@urbanarkoverland Yeh I have sole on eBay for years and years and it doesn't work like that. Buyers rights outweigh sellers rights so I make sure I rectify any issue immediately

[@urbanarkoverland]

@@Jimmy-lb1yc cheers mate

[@Beepy-the-Vellfire]

Oof. Tricky one. I think I'd take the moral high ground and send him the money back *minus* what it's going to cost you for the missing parts.

[@urbanarkoverland]

Comments are showing great faith in humanity.

[@timdmx512]

I agree

[@andyhardman9693]

I agree also

[@jimbossimrigs7961]

This but minus an additional £100 for the cost of your time in what hes caused. A lesson for him.

[@urbanarkoverland]

@@jimbossimrigs7961 👍🏻

[@joeclow6563]

14 minutes of my life I'll never get back

[@urbanarkoverland]

What was it you came for?

[@joeclow6563]

@urbanarkoverland erm, I'm not sure. Your usual high standard of informative videos I guess 🤔. All I got was alot of moaning 🤣, good job you hadn't been dealing with Facebook Market place, the video would have be twice as long

[@urbanarkoverland]

@@joeclow6563 the thumbnail did say. EBay war. The title did say. It was a true…..STORY. What did you think was inside after seeing that and clicking on it?? Did I give the impression it was a seat install?? I didn’t mean to. Apologies.

[@stephenbluck-rr6bc]

Hi Aiden was nice to bump into you at camper jam and having that quick chat about your Ebay problem,you was totally in the right and he was out of order selling those seats with missing parts.HE IS THE PEE TAKER Bud.look forward to seeing myself although brief on your camper jam vlog.keep up the good work and thanks for the sticker.ill defo be interested in one of your caps.let ne know how I go about getting one from you.cheers Steve

[@urbanarkoverland]

Hi matey. Had a great weekend. Weather a bit testy. Ha ha. Seat guy proper done my head in. If you are on insta. There is a link in the top left of my Home Screen profile thing. If not. Send me an email and I’ll send link etc. 👍🏻

[@rich_lifts9190]

Sounds like you've given him plenty of opportunity to rectify. Perhaps it could of been avoided by checking photos, checking seats on collection. Do the right thing and give him the money back, minus your expenses to rectify the issue

[@urbanarkoverland]

You are right. But surely you tell someone if you’ve taken an hour to remove parts. Clearly should be part of the seat. It’s more about the lack of accountability after the fact. And the lack of communication

[@TheBigfatmatt]

eBay! such fun when things don't go smoothly, glad it's finally worked out, Any links available for speaker fitting to rear of 2005 T5/T30 pls? cheers👍

[@urbanarkoverland]

Send email or insta 👍🏻

[@WildernessAdventuresUK]

In my opinion, he had his chance for you to take a £70 hit and him pay £200... So I'd take the full cost of the parts to make the seats back to spec and send him the difference with all relevant receipts, I'd also copy ebay into what you have done... But that's just me! To me that's the most honest way 🤷🏻‍♂️

[@urbanarkoverland]

That’s looking good spi. Just got off the phone to him. Suggested exactly that plus £30 for 1 hours labour to collect parts and install. Even though I’m about 6 hours in now. Also said he’s buying me a coffee on the way. He didn’t apologise once. He said he wasn’t happy and thinks he could do better complaining to eBay. Honestly. Cannot understand.

[@WildernessAdventuresUK]

@urbanarkoverland in reality he doesn't deserve honesty, but I don't like lowering myself to "their" level... mate you're doing the right thing!

[@urbanarkoverland]

@@WildernessAdventuresUK ye. I’ll do me. Image can do him and see how he gets on

[@vandox21]

Totally agree with u buddy, I would of done the exactly the same and give him the chance to rectify. I think guilt would get the better of me if I kept the money but would definitely use it to buy the missing parts and give the rest back. I bought an early T5 passenger seat last year with plastics and seat belt missing for £180, by the time I bought genuine seat covers to match plus plastics and seat belt, all genuine it cost me just shy of £400 , I tried everywhere for the parts but nothing available so I ended up going to TPS 🤷🏻

[@urbanarkoverland]

Silly isn’t it. He was all up for paying until he saw the bill. Which I get in his part. He was shocked. But I definitely shouldn’t be left with it. Thanks for your comment.

[@strawberryroad1347]

I would just go to the local car "smasher" and get some from a car that's going to be destroyed. I got a new door to my car that way, even a new passanger seat. And I have gotten all sorts of plastic pieces too, and they didn't care about getting payment for those, just the light, the door and those things.. And it was a fair price.

[@urbanarkoverland]

Tried mate. Tried 4 salvage yards. I’ve only called. But the trouble with driving round. Is that’s my time for something that isn’t necessarily my problem. If I knew I was buying them without stalks. I would have probably been looking beforehand.

[@strawberryroad1347]

@@urbanarkoverland I finished watching the whole video now, and saw your update. And I say, do what you would want to happen to you, if the roles were reversed.. And perhaps take into account the time spent with arguing, searching and so forth.. What would that round up too? 😉

[@victorkerr5346]

Bit fault on both sides, you should have checked the product before purchase, he should have advertised correctly and made good on your requests, take the cost of parts out of the refund and give the rest back. Take the whole thing as a learning curve forget about it and move on. Love the channel by the way keep it up.

[@urbanarkoverland]

Ye I get that. But if I sent a courier or he sorted delivery. Wouldn’t have even seen them. Obviously I wish I did.

[@jersovauto]

Keep 270, give him 270 … rest goes to charity….win win win 🏆

[@urbanarkoverland]

Nice. 👍🏻

[@JamesPart93]

they clearly show them missing he is right but if they dont show it and listed as "complete" or word to that effect you are right haha. If Ebay rules in your favour, its their decision. Would love to know the outcome.

[@urbanarkoverland]

Me too ha.

[@lou-dicrous]

I would be inclined to get the seats made whole deduct how much that cost less your petrol for picking them up as compensation and then send him the balance. You still have a bargain and the moral high ground and he isnt totally out of pocket. Plus if he then appeals what you have deducted is reasonable.

[@urbanarkoverland]

Ye. Nice approach 👍🏻

[@derekfurlonger7803]

Who sells seats with parts removed and not detailed in the description I feel he knew what he was doing. Take the refund and then allow him the opportunity to collect the seats at his experience with in a reasonable time or you will dispose of them at your local tip. Remember if you have not paid for them they are not yours. It's 10 out of 10 for you. Nice one mate.

[@urbanarkoverland]

Cheers mate. Many saying that he won’t be charged and it’s eBay’s money vmback guarantee. But can’t see that.

[@jamiestewart1644]

Either don't send him anything as a lesson in manners or send him what's left after deductions for putting right and your hourly time and effort

[@urbanarkoverland]

You got it 👍🏻

[@Electric_camper]

When eBay or PayPal get involved to resolve your issue, it's bye bye seller. So keeping the seats and the refund is perfectly fine. You can repair and move on. I've had this with expensive exhausts couple of years back. Luckily bought via eBay and payed via PayPal. Never go without them on international trades.

[@urbanarkoverland]

Thanks mate. Sat in my garage collecting dust. To scared to touch them 😂

[@RedBatteryHead]

@@urbanarkoverland that doesn't sound like you at all 😂

[@minisurfboardscouk]

Mmm not a easy one Just depends on if leaves you bad feedback on eBay afterwards but considering how he has behaved he may do that what ever you do! As a seller on eBay myself for over 10years I always offer full refunds or replacement I’d look into he’s history to see if he has done anything similar in his feedback and decide then

[@urbanarkoverland]

Hi mate. He’s just been silly. Don’t think he set out to do it. Just made a mistake but didn’t wanna rectify. It’s not the mistakes we make. It’s how we rectify them.

[@minisurfboardscouk]

Yeah definitely is I’ve always found it easier help people I’m sure you’re get a amicable outcome great video hope you’re new job is going well

[@urbanarkoverland]

@@minisurfboardscouk cheers matey.

[@dominikalleyne7144]

EBay always works well whenever there are any disputes. Personally it’s the seller’s own fault that a full refund has been issued. I’d give him back half of the money to cover your costs, time taken disputing and his lack of courtesy.

[@urbanarkoverland]

Story gets so worse. Thinking bout doing a live for an update.

[@chrismartin4341]

It sounds shit but to be honest you should of checked em before you drove of If ide of payed a grand for overpriced seats I defo would of checked em You don’t buy stuff get home then moan about it do it at point of sale

[@urbanarkoverland]

Was mainly checking the condition. The seat belt stalk is almost hidden. Just a flush piece of plastic.

[@morganrichardson1645]

Free seats no money lost spend it on the best upholstery ever

[@urbanarkoverland]

👍🏻👍🏻

[@Mister0String]

I think the seller should have included the stems or disclosed that they were missing.

[@urbanarkoverland]

Minimum. 👍🏻

[@vwtransportersandmotorcycl3729]

Personally I wouldn’t feel happy with myself leaving someone out of pocket of a grand. If I won the dispute I would probably give some of the money back

[@urbanarkoverland]

Yep. And I won’t. Don’t think I could. Just upsetting because he was definitely willing to see me go without £300. But whatever he is. I’m not. 👍🏻

[@vwtransportersandmotorcycl3729]

@@urbanarkoverland I realised that when you still came through and paid for the camper jam tickets off me last year, really thought you where going to chin me off and not take them even though I had told someone else they couldn’t have the……….but credit when it’s due

[@urbanarkoverland]

@@vwtransportersandmotorcycl3729 ah yes mate. Ended up with a pocket full of tickets ha ha

[@newshamdr]

Buy the new bits, give him the difference back. Its the right thing to do…

[@urbanarkoverland]

For sure. 👍🏻👍🏻

[@Jungheinrick]

...easy, were the stalks and covers in the pics on the original listing pics on Ebay?

[@urbanarkoverland]

Stalks no. Couldn’t see the rear. I’m not having that. I’m willing to say I should have checked when I picked up. But to say I should have noticed in the pic. Come on.

[@project-overland]

If they have given you a full refund without returning them then it is likely that eBay refunded you without charging the seller. I’ve had this several times. As a buyer and a seller. Once was for a £450 drone.

[@urbanarkoverland]

Not sure. I haven’t actually received it yet. I made this video yesterday after the phone call. Kitting yet. And nothing still from the guy. He’s probably watched this and found out

[@mechanicalnut7866]

What was the final outcome?

[@urbanarkoverland]

EBay gave me a full refund. He phoned and said… seems eBay have refunded you. We didn’t want that. I will arrange a courier’. I told him that m, that is at my discretion (just to shake him up really) I offered him a refund of the refund minus the cost of the parts. He said… I’ll keep trying with eBay. Never heard from it again? I assume eBay refunded him too some how.

[@mechanicalnut7866]

Well done just paid £980 for passenger seat

[@urbanarkoverland]

@@mechanicalnut7866 ah man. It’s crazy isn’t.

[@mathewdean9068]

You’ve done all you can , he was left with the ball in his court and did nothing, enjoy your new seats !

[@urbanarkoverland]

👍🏻😂

[@Spudd13666]

Not gonna lie… I’d take the money… use it to make the seats complete, then take some compensation however much you see fit and then send some back… perhaps like you say, £200. I’m not clued up on eBay but is the money coming from him or some sort of buyer protection insurance that pays it out?

[@urbanarkoverland]

I’m not sure to be honest. Surely he gets charged doesn’t he???? I never wanted to profit. Just want the seats correct as what I thought I was buying.

[@Spudd13666]

@@urbanarkoverland yeah perhaps, maybe if you’re gonna give money back ask eBay what they think? Not too sure but you’re a good bloke so maybe when you’ve slept on it a bit you’ll sort it. Shitter that it’s happened and whatever you do your followers will be with ya! 😘😂

[@VanFamilyAdventures]

I’m pretty sure it’s covered by buyer protection so he won’t be out of pocket. EBay covers it. I’d keep the money and the buy the parts. Give the rest to charity.

[@urbanarkoverland]

@@Spudd13666 cheers mate. Just wanted them right. I got a good deal but wasn’t such a bargain I can cover £270 if missing parts.

[@Spudd13666]

@@urbanarkoverland ultimately we buy stuff in a shop we see it, can bring prices down if there are missing boxes or parts, instructions etc, buy online you go in blind, you have opportunity to return or they send out the missing bits etc, so with this, same thing, should be rectified, if he sent them to you, you wouldn’t have seen them.

[@Cestmoi-q5d]

Buy the brand new bits from TPS for your seats. Donate the rest to your chosen charity.

[@suffolkseries3319]

You should always check the pictures, but he should have had a clear advert. I.e. sold as per images. So a buyer would know exactly what they are getting. However how you handles it was apot on. I would give him money but only the price you paid minues your cost of buying the parts to make the seats as they should be. Also factor in a bit of fat for your time.

[@urbanarkoverland]

Ye I agree. I tried offering him exactly that. And he said he would be better going through eBay appeal 🙈 I cannot help this guy

[@chriskinne4940]

Give him nothing you have been patient. Your up

[@urbanarkoverland]

👊🏻

[@wellsr44]

Never showed the eBay advert description or pictures. This is key to the whole argument.

[@urbanarkoverland]

Well I can promise ya. Nothing like this was mentioned. Now I know they were missing. If you zoom in you can probably notice in the pics. But something like this is a given. If you weee selling these and you removed all the plastic surrounds to remove a part. Surely it crosses ya mind that you need to let on.

[@davem4131]

I paid the passenger captains seat tax. Hurts bad but necessary

[@urbanarkoverland]

Awful isn’t it. But if just a buckle is £100….

[@davem4131]

@@urbanarkoverland I managed to trap a coat zip in my buckle and it just came apart. I got one for about £30 so none genuine and there’s no difference in quality imo. But understand you want genuine ones

[@urbanarkoverland]

@@davem4131 got to a stage of principal too.

[@adammills52]

Enjoy your new seats use you free money to get the missing parts and get them recovered win win for you.

[@urbanarkoverland]

Not sure I could live with that. Think I will make the seats while. Grab a coffee. And refund the rest. Even though he may be different to me. How would I want to be treated.

[@adammills52]

How many chances did he have to put it right.....losts he was more thank happy to leave you out of pocket. Right or wrong he had his chance didn't bother and now he's paying for it his loss your gain.

[@prepcooksurvive5807]

You don’t need a seat when you have my face

[@urbanarkoverland]

Would still wanna buckle up though.

[@prepcooksurvive5807]

@@urbanarkoverland I think it’s necessary safety option

[@fulltimefreelance]

Don't be to quick to send the seats or money back. I sold some golf alloys yeas ago, the guy collected them then a couple weeks later he said one was cracked - my argument was he collected them and inspected them and there was no crack (I had thoroughly cleaned and checked them and no damage at all) Ebay got involved and ended up refunding him, but it was ebay that funded that refund not me, as they decided we were both right in our own argument. So don't be suprised if the refund hasn't actually come from him. Wait and see if you get an angry message from him saying he has been forced to refund you before you make a decision on the matter. Then if your 100% certain he has lost put kaybe pay him the seat money minus belts plastics and time wasted. In fact if thats how they were in the pictures im pretty certain he wont have been charged. So id actually buy the bits you need for them and use the rest to buy some espensive light bar brackets 😂😂 JK but yeah, buy something else for the build

[@urbanarkoverland]

Few people have said this. So good to know. Strange concept really. Thanks for taking the time 👍🏻

[@christinamacintyre9972]

If the seats dont look like they have seat belt stalks on the eBay, and or he mentions it on there - then its on you

[@urbanarkoverland]

But he didn’t mention. You can barely see. He agreed it was on him until he realised cost.

[@Neeleyb]

Ask him if he wants to buy your old seats. 😅

[@urbanarkoverland]

Missing a seatbelt buckle though ha

[@Archers3001]

Keep the money and offer him the chance to come collect the seats or to pay for a delivery company. If he don't want to do any of that then. Carry on leave him to it

[@urbanarkoverland]

But i want the seats by hats the thing. I’ve always admitted that after travelling and fuel. It’s never been a great option for me to give them back. He’s just stupid plain and simple. Silly boy

[@Archers3001]

@@urbanarkoverland just keep them mate and your money your end up banging your head against the wall most likely

[@chrisw7952]

hi. Don't send him a penny. He needs to learn a lesson in fairmindedness..😇

[@urbanarkoverland]

👍🏻

[@ChristinaWright-zl5uy]

Can't see you could have done any more!? Keep the seats. 100%.

[@gareththomas6426]

He’s in the wrong hands down, id take the refund and send him back the money less the cost of the parts and £50 for the hassle. Why would you compromise on the very thing that is going to save your life in the event of an accident? As you said if it wasn’t an issue to him then he could have bought knock offs for himself and sent you the originals. The further into it he got the further he kept digging.

[@urbanarkoverland]

Exactly. 👍🏻

[@ianpierce1888]

You couldn't of done any more mate, I can't see why he didn't realise at the start the easy option was to give you the £200. I have a feeling eBay make the refund under the buyer protection scheme, so it may not even come from him.

[@urbanarkoverland]

Yeah I’m hearing this Alot in the comments. Maybe I will never hear from him again 🤷🏼‍♂️

[@urbanarkoverland]

And thanks for the coffee ☕️ 💪🏻

[@ianpierce1888]

@@urbanarkoverland your welcome, its the least I can do, the advice you have given me recently has been huge for my build.

[@urbanarkoverland]

@@ianpierce1888 good man

[@stevenmartin-jones4345]

Joker give him nothing mate .You can call my mrs what you want but don’t mess with stuff that’s going on my van 😂

[@urbanarkoverland]

Ha ha ha

[@Jimmy-lb1yc]

If you get the refund I'd send him the sale price less £270 for the parts...... Or less £300 so £30 for a drink for the hassle caused!

[@urbanarkoverland]

Looking like the fair resolve. Although he doesn’t seem the type to be that fair. Regardless of what kind of person he is. I’m me and will continue to be me. Which I think is a fair person

[@TT07MAL]

I agree with most of here tell him to organize a pick up showing you didn't want them for nothing, that way ball is in his court

[@urbanarkoverland]

👍🏻

[@Jonandstacey]

Keep them you did your best

[@urbanarkoverland]

It gets worse mate. May do an update. But the guy has literally blown my mind with his stubbornness.

[@AlexP-hl4wn]

The liability is his as the seller - EBay Ts&Cs are explicit on this. He should have drawn attention to the fact parts were missing/removed in the listing. You’ve not received what you paid for, as EBay have reviewed and corroborated. You also tried to engineer a satisfactory solution to both parties, but he failed to engage with that - his fault. The fact that EBay will refund you the whole price paid isn’t for your conscience, it’s their policy that the seller agreed to. You should be able to sleep like a big, ginger bearded baby. Had this been a private sale, where you were given proper time to inspect the goods and negotiate a price based on the defects, there might have been less leeway morally if you found something you’d missed later. A lesson for the seller - a wise man one said “always read the fine print”, and in this case he failed to do this, and eBay have done what he agreed to.

[@urbanarkoverland]

Yea Alex. Thanks man 👶🏼 💤

[@bparker6442]

I k ow you used to be a plumber. £200 in plumbers time is about 46 seconds. He wasted more of your time than that. Beer o’clock I say 🎉

[@urbanarkoverland]

Ha ha. That’s a myth that 😂

[@KC6930]

You should take some grievance / fuel money out of the refund you give as well. I’d possibly b interested in the drivers seat out of your van if your selling.😉

[@urbanarkoverland]

Ha ha. Where are you based. It comes with seat belt clasp obviously 😂😂😂

[@darrenrea6541]

1 word KARMA ! It’s his own fault you pissing you around

[@urbanarkoverland]

But how’s my karma in the future looking. He is what he is. But I’m my own me 👍🏻

[@darrenrea6541]

@@urbanarkoverland your karma clear for the future lol

[@outdoorjunky1]

I’d buy the parts needed to make the seats what I needed them to be, and send him his money back minus £100 for the admin fee and time spent chasing

[@urbanarkoverland]

Ye. Looking about right. Never bloody easy is it.

[@outdoorjunky1]

@@urbanarkoverland Never is dealing with people mate, it’s not about the F up, it’s about how decent they are and how they put it right, You couldn’t go and fit a bathroom and leave it leaking through a ceiling and tell them to fix it themselves 🤷‍♂️ I’d bet if the shoe was on the other foot he wouldn’t send you the money back 🤟

[@urbanarkoverland]

@@outdoorjunky1 that’s the annoying part. He was definitely willing for me to be out of pocket. If eBay went in his favour he wouldn’t have thought twice

[@outdoorjunky1]

@@urbanarkoverland wait until you have the money in your bank, then wait for him to contact you before doing anything mate 👍

[@urbanarkoverland]

@@outdoorjunky1 👍🏻

[@mccoysmedia]

Yep does sound like a total arse, I’d just wait and see if he bothered to contact and if not the. Happy days.

[@urbanarkoverland]

👍🏻👍🏻

[@RobEvansWoodsman]

Be the bigger man, keep the seats buy what you need and send him the money that's left, some folks are just thick as sh*t , you can't reason with stupid people mate.

[@urbanarkoverland]

Too true bud. 👍🏻

[@davidpopp1963]

Never use eBay

[@urbanarkoverland]

@@davidpopp1963 ha

[@thebeardedgeordiephotography]

Seems like the fella has learned a simple lesson.... don't take the piss out of honest folk. Keep the lot, buy a pint, and savour the taste as it's on him! Cheers 🍻😂

[@urbanarkoverland]

👍🏻👊🏻

[@1kswatkins]

Keep the seats!!!

[@urbanarkoverland]

Part 2 maybe on way. It gets worse 🤬

[@1kswatkins]

@@urbanarkoverland I'm in intrigued!!!

[@Bugoutvehiclesuk]

He offered to make it right and went back on it so he broke his word so you owe him nothing. On saying that if he apologised I’d probably give him a chunk back minus a 🍆 head tax for all the agro.

[@urbanarkoverland]

Yep. He’s not done very well with communication and fulfilling what he agreed.

[@Bugoutvehiclesuk]

@@urbanarkoverland sounds like a Him problem then pal. Coffee and cake on you then.

[@urbanarkoverland]

@@Bugoutvehiclesuk after 1. I’m fasting. First rule of fasting. Tell everybody you’re fasting.

[@urbanarkoverland]

@@Bugoutvehiclesuk wearing ya hoody and you didn’t even notice.

[@petehall9827]

You sound as stubborn as me Aiden!I reckon be the bigger man and do the right thing and refund him the money minus the £200 and another 50 quid on top of that for the ball ache that it's caused you.

[@urbanarkoverland]

Yep 👍🏻

[@voyageadventurevans]

You probably have to be a decent person and give back the amount to reflect the position you would have been in had you bought the parts as originally priced from TPS. However this highlights just how much of a pain in the arse it is selling anything of value on eBay. In this case we can see it's you who have been reasonable.....but equally you could have been a scammer, and they are likely to still take your side. The crazy thing is, now you don't know what to do as if you give him some money back....eBay may then reverse the decision. Shame that they make it a lot harder to just turn up and pay cash😊. We had a customer buy a t5 seat for us to retrim for them. I think it came from Poland. It was an old shape seat with a new shape cover on it😮....we pointed out the completely different shapes and they had not noticed. Luckily we had a scrap seat and we managed to make a matching pair for them. Hope you get it sorted.

[@urbanarkoverland]

I know what I’m going to do. And it’s a true reflection of who i am. Haven’t received the refund yet. But eBay told me categorically straight that eBay are complete with it. That’s why it’s my choice. But I’m not gonna see anyone stitched up. Although it seems. If he had his way he would have stitches me up

[@darrenshaw6083]

keep it he has tried to rip you off

[@urbanarkoverland]

👍🏻👊🏻

[@carlfielding2082]

I would take £200 plus cost of stress lets say another £200 then give him back the rest.

[@FASIGMAN]

Keep the wheels mate and drive about with a great big smirk on your face.

[@urbanarkoverland]

😂

[@stevenmartin-jones4345]

When’s the ovano vid mate ?

[@urbanarkoverland]

Next Tuesday bud. Waiting for other KZbinrs to sort a few bits out. Gonna be good

[@blackarmouredbeast1989]

Try to go to take a seat at the Graveyard or abandon yard.

[@urbanarkoverland]

Tried 4 scrapyards. Shouldn’t be my problem though huh.

[@blackarmouredbeast1989]

@urbanarkoverland, oh wow. 🤔💡💡 you can travel to Spain, Italy, Germany or country for the scrapyard for finding the seats. Simple. Or Turkey Cheaper $$$.

[@urbanarkoverland]

@@blackarmouredbeast1989 turkey great for spares I am sure. Everything over there is a Gucci transporter ha. Not so easy here. The seats are so expensive people sell the entire seat. There is never a seat just dumped etc.

[@On_the_vanwagon]

He was happy to see you out of pocket so I’d probably keep the money 🤷🏻 let him chase and sweat for a bit then compensate what you think is fair. I’m a stubborn f*ker though 😂

[@urbanarkoverland]

Ye that’s my thoughts. He would have let me kop the bill if he could. But I don’t wanna act a way just because that’s how he would.

[@robnoble9570]

You sound like you have eBay in your corner as you've done all you can according to them. Send him 50% of the money back and tell him if he wants the rest he arranges and pays for a courier to collect. Once that's done then refund the rest

[@urbanarkoverland]

Offered him full refund minus parts and a drink. Said eBay would be his better you’re 🙈

[@MotMovie]

Now this is a bit of a zen point of view, but perhaps, especially when buying used stuff, it might be a good meditational experience to buy some universal parts to your van. Tolerating that imperfection might elevate you to a higher level of consciousness. Buying used gear is an adventure, and you usually meet interesting people, things come with stories and everything is not always perfect. From that regard the guy actually provided you an interesting experience, not to mention source for content. Having said that, you didn't do anything wrong, and the dude could have done much better, but it might be easier on the blood veins if you take these bit lighter.

[@urbanarkoverland]

That’s a beautiful approach. But sometimes you just deserve what you paid for. 😎

[@cazanddomboating9106]

Not a good advert for anybody in this really. Id suggest refunding minus the parts, and id take this video down aswell to be honest. Chalk it up to experience on both sides and move on. Life is too short.

[@urbanarkoverland]

Why take the video down. At the moment I have just conveyed EXACTLY what has happened. At this stage. What is the one thing I have done that doesn’t look like I have tried to co-operate to a peaceful resolve? Genuinely… please answer. And I promise. Hand on heart. I’m not being snarky.👍🏻

[@cazanddomboating9106]

@@urbanarkoverland I truly believe you're not. But I'm thinking you want to go into van conversions as a business? I reckon anyone looking at your channel won't want to see this if they are thinking about having a van done with you. They could think any issues and it'll be straight on KZbin etc. It's only my opinion, but I don't think you need this video on your channel. It takes away from all the great videos you've done.

[@urbanarkoverland]

@@cazanddomboating9106 i disagree naturally. I’m not airing dirty laundry AS SUCH. I covered the guys name. He’s totally anonymous. It’s not a company or a business. It’s joe bloggs that has acted silly. This is t a dispute between work I have completed or a way a customer has interacted. This is more to show the dramas and downsides of buying online. Many comments have said that I should have thoroughly checked the seats before driving away. Probably a lot of truth in that. To add. I know the what I am going to do when the funds are cleared. And it’s that, that will show my true colours?

[@cazanddomboating9106]

Well of course you do 😂. I'm only putting my take on it across, and it doesn't come across as a video about the pitfalls of buying online. It comes across as 'one man's win at all costs and don't tell me I'm wrong' buying online saga. Only my opinion of course. But if it's put me off, I'm sure it will others. All the best to you with the channel, I just think this is misstep.

[@urbanarkoverland]

@@cazanddomboating9106 I compromised many many times with the guy. Even offered to spend more my end to reduce the money I wanted reimbursing. The seller clearly thought if he sticks it out. Then I would run out of time to still have rights for a refund. He told me last Friday. That he would be in touch. It’s Tuesday. Had seats for a month that can’t use. And I was always still just trying trying trying. The more I think about it. It shows patience and Co operation on my part. No?

[@phillismable6303]

Both are arses, if there are parts missing in the pics then it's down to you, but he shouldn't have taken them anyway.

[@urbanarkoverland]

@@phillismable6303 but I didn’t notice.

[@Big_Jasp]

There’s a bit of fault both sides tbf, I’d take the cost of parts out of it and send him over the balance. Yes he’d removed bits and should’ve been clearer in the description but you should’ve checked the photos better. He’s a bit of a 🍆🧀 (I see what you did there) but doesn’t deserve to be over a grand out of pocket.

[@urbanarkoverland]

Ye exactly. He def should of been upfront. People saying I should have checked. But I almost sent a courier. They wouldn’t have checked. Just assumed he was honest. And to be fair. He was all good with it. Until the cost. So if he wasn’t happy with the cost. Why would I be. 👍🏻

[@Big_Jasp]

I think we’ve all been stung in a similar fashion buying used parts on the internet. A learning experience for you both I’m sure 😅

[@vanventuresscotland]

I’d keep the seats and send him the money less the cost of the parts and a wee bit extra for the hassle he caused ya ! Your time is gotta be worth something

[@urbanarkoverland]

You talk like you are from the real world 👍🏻

[@jackburt5008]

Comment 😁

[@urbanarkoverland]

👍🏻

[@apeadventurevans]

😂Win win mint

[@urbanarkoverland]

Drama

[@jamesshaw3225]

Welcome to buying second hand stuff off the Internet. The money you "saved" in not just buying new from a reputable source you've cost yourself in other way. Pocket the money and block the guy. You did your part. Even with the money you've made it's cost you 5 years of your life in stress. Your bright red just making a video.

[@urbanarkoverland]

Ye. I’m not one to say. Oh I’m stressed. But this did do my head right in.

[@jamesshaw3225]

@urbanarkoverland understandably. At one point you'll be the guy on the other side of the coin. That's the weirdest part. I'd have just told you "sorry sold as seen, your problem now" 😄 🤣

[@urbanarkoverland]

@@jamesshaw3225 ha ha. So you are him then…. Ha ha