We Just Bought A Brand New Ford F-150 Raptor, And It Was A PAINFUL Experience: Here's What Happened!

GIVE THE GIFT OF A TFL T-SHIRT! You know the truck and car lovers on your list want one. (www.duckco.com.... Oh boy, this isn't exactly what you want from a brand new truck...In this video, Roman provides a look around TFL's newest purchase - a 2020 Ford F-150 Raptor - and outlines some big pain points we hit, and you may experience if you're looking to buy a Raptor yourself.
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#Ford #F150 #Raptor

[@TFLtruck]

Correction: The Ford Dealership in Hastings, Nebraska contacted us and said they never had this truck in their possession but that it came from a dealership in Kansas. The dealership we purchased the truck from fixed the Raptor and now the mirror switch works.

[@x2e4]

1st 🙃

[@gradyb6264]

Sure...honestly the dealership experience is not cool. Our business (jdogathens.com) just purchased a gently used 2016 GMC 2500 Sierra. I'm 41 and have purchased close to 12 different vehicles in my life. I'm disappointed to say the experience we had really hadn't changed from several years ago. The vehicle was 'certified' and otherwise drove well. Three days in it developed a horrible knocking noise. Had to have lifters and a new cam put in our 6.0L GMC. It was covered under factory warranty but still. There needs to be a change in the whole experience.

[@x2e4]

@Jebus Hypocristos 😂 Lol, Jeep Cherokee's and Land Cruiser's are one of the most reliable SUV's ever built

[@rbinatorr7761]

You should have traded it in as a new car for the raptor

[@zoid9969]

@Jebus Hypocristos I can't take you seriously - you can't tell the difference between a Range Rover and a Defender.

[@murphtheirishmanmurphy7268]

Roman says, I’ve got a great car guy. Car guy sends 2 Raptors overpriced that anyone could have found. Roman searches for trucks,finds his own Raptor. Great car guy!

[@micahhill4786]

🤣🤣🤣

[@adaycj]

Yea, the reason that "car guy" exists is because a good number of dealerships are shady.

[@albowrx]

Yeah, just another run of mill POS salesman that is looking for the most return.

[@MrAaron5627]

Well, I think Roman's statement highlights his professionalism.

[@DownHillgamer]

Lmao right

[@Thedoors432]

What have we learned here, don’t spend 77k on something you haven’t even looked at in person.

[@Welcometofacsistube]

I wouldn't spend 77 dollars without looking at what i was buying

[@docholliday.4590]

And to top it off he's always a cry baby..Feel special gtfooh...I don't need a vehicle to make me feel special. I just like them.. Lmao

[@lukegenn4204]

Personally I would always look at a vehicle. I think the only reason you wouldn't is because it sounds like he may have had a purchase agreement to lock the vehicle in before he was able to get to the dealer

[@ryanjack9633]

People buy vehicles sight unseen all the time then shipped across the states.

[@Superdutychase]

@@ryanjack9633 Well I'm sure you probably know that alot of people are idiots lol

[@redstone5149]

Pretty incredible that someone with your knowledge would sign anything without checking out the vehicle first. NEVER assume anything.

[@JoseLopez-vp8vu]

Yeah that’s definitely a L

[@josephshehan4763]

Not his personal truck so he doesn’t really care. He Just didn’t enjoy the hassle until he figured out he could make this pointless video

[@redstone5149]

@@josephshehan4763 ...good point. If he doesn’t care, why would he think anyone else would? Dude has gotten the big head. Comes across as entitled and smug as hell.

[@Dirtyharry70585]

Yeah hard to believe they still have their shirts, jeep and dodge must pay good.

[@yellomate-tv2pc]

No shit. Don't really feel sorry.

[@djcity1]

The "Dealerships" arent your friends. Don't let the fake smiles, cookies, and coffee fool you.

[@C-M-E]

Except during Covid, there's only the fake smiles, and the stealing 7 hours of your life since apparently half the people in the chain of buying a car normally have disappeared...

[@phprofYT]

Amen.

[@bobbyrobbins9816]

That's why they are called "Stealerships"

[@verygood7155]

Ah yes the stealerships

[@MrDomestosWC]

The dealerships world needs to change. They are literally the cancer of capitalism. I'm hoping that Tesla would bring their business model to other manufacturers. We don't need shady salesmen and old sales techniques used on us that we all know. And while I think it still would be nice to have showrooms with service and parts available, the dealerships should be imposed with regulations from the manufacturers (like many other industries already have). For example, you can't sell over or below the sticker price. The $$$ is what it is, you get X much for your share for selling the vehicle. You rip off your customers? You may loose your license to represent our brand. Do whatever you want with your used vehicles pricing, just make sure they are good prior to selling. Just simple manners and rules. Some dealerships already imposed those unwritten rules on themselves and they get lots of customers. In the meantime, I get sick every time I go to a dealership and I have to deal with a shady salesmen thinking I'm an idiot. It's bad for manufacturers, I had walked away from two brands because I couldn't find a good dealership...

[@frankr111th]

It's these types of situations that give dealers a terrible reputation. They clearly knew the vehicle had a thousand miles on it but they didn't bother to tell you.

[@cordellroberson532]

because most people would have asked for a discount.

[@Calatriste54]

A TERRIBLE REPUTATION.. Murder them at CSI time. Illuminate these scurrilous curs..

[@danh655]

It's on Roman.. How about a walk through before paperwork

[@jcprov9481]

I don’t know about Colorado, but in my state they make you sign an odometer disclosure upon purchase. That should have been done.

[@LafemmebearMusic]

@@cordellroberson532 yeah and they would have deserved one too, or I walk away from the deal. I've done it before. I spent 73k on an audi q7 5 years ago and the first dealer i went to almost got me with the same bs, car had been sitting on the lot, had paperwork ready to go offered great deal, I get there and it had 3k more than the quoted milage... I did not buy that car. Im surprised roman bought this truck.

[@jenniferspencer3095]

It was definitely a demo. The GM was probably driving it everyday.

[@donwarner6925]

Happens all the time.

[@omarramirez2490]

thats how i got mine, 400 miles driven by the GM or some corporate employee, but i got a bit of a discount so i didnt make a deal out of it. Plus they told me about it in the first place

[@scarhart53]

@@omarramirez2490 Well, the odometer is always your first clue.

[@SpreadArmyProductions07]

@@scarhart53 yeah haha, i mean like that was one of the first things they said before I even looked inside the truck

[@jonnyportillo8949]

What does being a “demo truck” mean exactly?

[@GTI_CHHA]

Lesson learned: ALWAYS inspect the vehicle before handing them your cash..... you just can't trust them.

[@davidswick8353]

Being poor, I'll never have this problem!

[@larsstougaard7097]

Agree, I just bought a pair of socks with car motives on them, they get me around nice and fast, 4 $ of real joy.😁🚙🛻🚚

[@hansonprofile]

Never say never brother

[@davidswick8353]

@@hansonprofile Tony Robbins fan? Lol...

[@jizzyjake6783]

I am also poor but have an incredible ability in racking up debt

[@davidswick8353]

@@jizzyjake6783If that's the case, Ford will gladly give you a Loan...Lol

[@Takar100]

I've bought a truck essentially online. When I got to the dealer (1.5hrs away), first thing I did before signing any paperwork, was check the truck, test drive it, and make sure it is what they said it was. I trust no dealership, no one else should either.

[@barnanimal30]

Car dealers, the only people who shed their skin once a year🐍

[@augustusfukushima5979]

You mean real estate agents, investment bankers, and divorce lawyers don’t?

[@barnanimal30]

@@augustusfukushima5979 I stand corrected, might as well include politicians if we're making a list....

[@youngblood23rb]

@@barnanimal30 lol good stuff

[@jean-pierrelutsheto6386]

😅😅😅

[@mustangmikebrewsterford7479]

Unfair. I work in the business and not all are snakes. You do have to watch out but don't lump as all in there lol 😆

[@GD15555]

The guy who does cars for living and knows all about them got ripped off at ford dealer

[@joeetlinger3423]

You're getting ripped off if paying msrp to begin with.

[@FOXROKT]

Exactly. These guys basically make a living off of cars yet don’t know the absolute basics of buying a new vehicle. This is a prime example of impulse buying at its best. Got so excited he found one at sticker and didn’t even inspect it before he paid for it.... SMH 🤦‍♂️

[@Ryan-093]

He made a video about the experience which earns him revenue and helps to grow an audience here on KZbin and it's a company purchase not a personal one, will also provide tax benefits, and the issues will all get resolved in the end. So, who's really winning and losing here? It's amazing to me how many people who watch this channel don't understand why Roman and gang do the things they do. They aren't stupid, they're running a business and producing content for an audience. I think it's great that Roman is willing to take chances and risks because it's informative and entertaining for the rest of us.

[@zeesean5293]

Ha smh

[@DanglingDingleBerry]

In addition to everything that you described, something that stood out to me like a sore thumb is the panel alignment on that POS. Maybe it's simply the angle of the camera and the shadows playing tricks but as you were talking at 10:07, I IMMEDIATELY noticed how horrific the panel gap appears to be between the A-pillar and the front fender and the A-pillar and the driver's door. Just look at how crooked that A-pillar appears to be. The gap between the front fender and that A-pillar is non-existent in the front of the pillar and is like a 1/4" at the back. Then look at how MASSIVE the gap is between the door and the A-pillar, and look at how much the gap varies as you move up the door frame! I can't believe how terrible that looks...can you guys confirm that it is as bad as it appears to be on video?

[@filip9337]

I'm so happy I'm not the only one that noticed that.

[@rickschroeder3127]

Roman, what did we learn from this experience? Never and I mean NEVER sign the papers till you've personally checked the vehicle over !

[@richardbutton1179]

They might as well have bought from Karvana

[@MrZachgonz]

@@richardbutton1179 you can return the car within 7 days at Carvana tho.

[@TheMinnow101]

@@richardbutton1179 At least with Carvana, Roman could of got the shiny coin to put in the giant coin slot and watched his new/used truck come out the vending machine. Only thing shiny here is the shaft expertly placed up his....

[@SP-mp9yi]

@@duncanatr I don’t agree with this statement at all, he was buying a “Brand New” Ford Vehicle from a Ford dealership advertising a Brand New 2020 Raptor, he’s not a Ford quality control inspector he’s a paying customer who was buying a high end product. You go ahead and start talking all this responsibility nonsense and see how the corporation’s will take advantage of your opportunity. No thanks! Some things should be as they are being represented ! You’ll be taking a Lawyer to buy Milk with your attitude.

[@matthewgaines10]

@@SP-mp9yi Brand new cars are brand new until they are registered. A dealer transfer car can have hundreds of miles due to the transfer plus the test drive miles. One doesn't have to be a 'ford quality control inspector' but exercise the same due diligence anyone who signs a contract. Legally, they bought a brand new car with problems. If you don't inspect what you buy, you accept the product with the flaws and are left with only your warranty to protect you. Last time I checked, inspection, isn't 100% effective. The bill of sale is a contract just like any other. If you sign contracts without understanding their contents and the a description of what you're buying, you're a fool.

[@baba3514]

Just imagine how we feel when we go shopping for a truck at a dealer .When u guys have a channel to tell the world and we only have a small voice but it is a nice truck

[@TheSigp220]

"Price Fixing" is illegal and dealerships do it regionally all the time.

[@0xsergy]

also markets

[@cuda528]

Not illegal if the law is not enforced, sad to say

[@Theravadinbuto]

$110k for a raptor? You’d be losing $50k the minute you walked out the door. Nuts!

[@zoobrizz]

BS. Grow up

[@dwcheshire]

So how does it feel to be treated like the rest of us at the stealership.

[@larrysmith6797]

Don't forget Roman continues to willingly take an Indian enema up his rear courtesy of JLR.

[@richardmahoney9415]

Bingo

[@AStanton1966]

You are so right. I recently when into a Ford dealership that had a 2016 Mustang Shelby with a dealer mark up of $20,000. When I said to the salesman that's a ridiculous mark up, he replied you're right, "It should be a $30,000 mark up!"

[@jokeassasin7733]

​@@AStanton1966 Its funny how some dealers seem to not understand the internet exists. But if you are looking at used GT350s, check the engine vin against the car vin. Ford has been replacing engines under warranty and its not making it onto carfax reports.

[@AStanton1966]

@@jokeassasin7733 Sounds like what big car rentals outfits do. They do in-house repairs, and keep the repair from going to CarFax.

[@rhardey]

It’s sad and disappointing that dealerships for the most part give the manufacturers a horrible name.

[@shanemb3]

@behexen250 my motor blew on my focus ST (just a few miles beyond warranty) and while Ford corporate declined my request for any assistance my dealer helped me out big time with a short block replacement.

[@The_Opinion_of_Matt]

That is why Tesla has spurned the "independent" dealer sales model and gone with factory direct sales. The dealerships don't work in the manufacturers best interest. I'm not even a fan of Tesla's, but I do give them that.

[@AkioWasRight]

Believe it or not, the dealers are often more helpful than the manufacturer.

[@Ultrajamz]

@behexen250 they need to update their policy, I bet that was put in place to punish dealers that do engine jobs needlessly for more $, but clearly if its a factory issue that is documented, those cases need to be subtracted from the “quota”.

[@Captndarty]

I’m pretty sure that Ford got their reputation on their own dealers are only reinforcing it

[@321lkjackson]

I just got my 2019 with the top 802a package with only 7,000 miles for $60,000....mint condition and they even had upgraded wheels and tires! I love it.

[@goodolboy5228]

Every time I get depressed and lonely, I'll go to a car lot so a salesman will come out greet me like if I'm lost friend.

[@TCBABY1]

If I’m not mistaken, one of the forms you sign is acknowledgement of mileage.

[@nikko3853]

You’re correct. Every automotive sales sheet or finance sheet has a section for the mileage. It is required to transfer titling and insurance.

[@kc510]

I was going to comment this as well. 🤔

[@LightningRich00]

The point is there was an assumption it was a new vehicle with little to no mileage. Poor assumption when the truck is priced under the market....my first thought is it was a demo. But, the dealer should have labeled the mileage on the autotrader ad, and if they didn't.....that's shady and I'd call them out for it.

[@TCBABY1]

@@LightningRich00 no the point is as a car channel you should catch that before paying for it. How is he giving advice and reviews when he’s not doing something that basic?

[@LightningRich00]

@@TCBABY1 this channel is not for buying process advice....go to another channel for that. This channel is purely for vehicle reviews lol. You've got the purpose mixed up. I've bought over 150 vehicles, I certainly know to check mileage....but it is shady when a dealer sells a new vehicle with 1k miles and "forgets" to tell the buyer that. You can't deny that.

[@Indyzato]

Good thing you went to your favorite dealership: Don't need to read the paperwork, don't need to examine the truck before driving off the lot.

[@dearbulls]

As a current F150 owner, I absolutely love this video. Ford needs to improve their QC for sure.

[@slow5043]

Happy to hear you got a Raptor. Waiting for all the Raptor content and honest reviews. Dealers suck 95% of the time so no shocker there.

[@scott99a]

Title should be ‘What not to do when buying a 77k vehicle.’

[@sharkfence576]

I wish we had the option to just order vehicles directly from the manufacturer without dealing with the dealership BS. Shipped right to home brand new. No salesman, no games....

[@yamahschector]

@High Altitude our good one quite at the ford dealer we got our truck from. I think a friend of mine got 6 trucks from him. We wanted a bigger suv for my wife and that didn't happen yet since he's gone.

[@The_Osprey]

Dealerships own politicians. Here in Texas it was made illegal to sell Teslas because they didn't have dealerships. Also in Texas if you buy a vehicle from an individual the State of Texas tells you what it's worth and how much you have to pay taxes on regardless of what you paid for it. If you dispute it you can take it to a LICENSED car dealer and PAY them for an appraisal. On one vehicle I bought for $900 the State of Texas said it was really worth $2700. If I had paid a car dealer to appraise it the cost of the appraisal would have been about the difference in taxes I was forced to pay.

[@devodar2579]

The manufactures need a buffer between the customer. They also need someone to warranty the vehicle. And last, the manufactures are just as snaky as the dealers!

[@akonnema]

Tesla

[@billybeemus3929]

@@akonnema - Tesla claims a 30% profit on all vehicles and no negotiations allowed. How is that better for the buyer?

[@MrZachgonz]

All you really have to do is tell them you’re gonna give them a negative survey when Ford calls you, watch how fast they fix your problems.

[@MetaView7]

You should make an OBD scan to make sure the mileage in the computer is the same as the dash display.

[@DanielJaegerFilms]

Most Ford dealers are terrible when it comes to service. All they really want to do is sell overpriced vehicles and service. They definitely don’t care about honesty. When my dad picked up his new F250 King Ranch, he was prepared to write a check for the advertised price. But no, because he didn’t finance it they tried to charge him an additional $2500, on top of the bs fees dealers already charge. He got it home and the air conditioning wasn’t working and all the tires were low. We took it back and asked for the PDI checklist, which is supposed to be done to make sure everything had been checked over before delivery to the customer. They said “they couldn’t find it” 🙄 So they inflated the tires and recharged the AC, which worked for a few weeks before blowing warm again. Not only that, the spare tire was low, only 20 psi and should be at 65. Called the dealer again and they said they couldn’t look at the truck for three weeks. Fortunately I have a good relationship with an honest service writer at a different Ford dealer. Took the vehicle there and they replaced the AC condenser and put him in an F250 Lariat diesel rental while they fixed the truck. Everything has been fine to this day. Just a shame that you spend $60k on a truck only for the selling dealer to basically give you a middle finger when it has problems.

[@cordellroberson532]

that's nothing, haven't been able to drive my $60K OTD 2020 Duramax 1500 since august. problems started at 1500 miles back in may. Last week GM finally decides they are going to fix the brakes and authorize a loaner. they gave me a base level AWD TRAX with all seasons. in Fairbanks........... SVC advisor says GM told him to order ALL components except hardline for the ENTIRE system. he placed the order, parts are backordered at least 90 days. after part are in they will begin to look at the other issues, including likely having to pull the motor to replace a timing tensioner (truck is unsafe to drive in current state) he said maybe 30 days after parts arrive they will be all installed. and that then they can start troubleshooting. engine pull takes 2 weeks to inspect the tensioners under the rear cover. realistically he said we would be looking at 6-7 months from now. loaner is only authorized up to 30 days. as such he asked if I wanted a buy back.

[@DanielJaegerFilms]

@@cordellroberson532 wow, they could have at least given you a decent loaner while yours is down. That sucks.

[@Bru946]

Every truck has it's problems. Ford, GM, RAM, Nissan, Toyota doesn't matter. I've heard stories from each. But out of all of the brands, the dealerships are always equally bad.

[@marrag1]

@@Bru946 it’s true I know a guy who bought a 2012 ram 1500 not even a year with it and the engine failed and the electrical stopped working.

[@larrymartin8146]

I’m an Ford employee (25)yrs as a industrial truck mechanic and I bought my wife a flex limited. I paid extra for the bumper to bumper warranty. Cover everything but oil changes, wiper blades and tires (Michelin) covers those. Anyways it’s all in writing but ford sold the warranty to another company who needs to okay if things will be covered and send Ford the money to cover. That hasn’t happened once. Found all this out through the union guy who’s only job is warranty issues. Very common for them to sell off your warranty and very common for them to not have to warranty your warranty. Ford and the union both in on this process. Needless to say I had to spend a few days in jail.

[@ASKid24]

I’m not really a Ford guy (nothing against them, just prefer other brands) but there is something about the Raptor. The size, the stance, the looks, etc. Everything is spot on.

[@HEKTO3]

Paid for a truck w/o seeing it and complaining about it on youtube. Lol. Its your own mistake

[@sho942000]

Because all of those things are acceptable for a brand new vehicle. Stop making excuses for a garbage manufacturer.

[@Redmon05]

@@sho942000 I think you mean "garbage dealer".

[@dmegahan]

I have a feeling this was a “demo” truck in Hastings.

[@ROBinJVILLE]

That's what I'm thinking

[@molson62]

Don Megahan yep

[@rodneyaulner2909]

Our dealership has dealerships all over the state. It probably didn't sell at one of our larg dealerships out east so they moved it from place to place to get it sold.

[@tymessevyn]

THIS ARTIST IS NEXT UP!!!! kzbin.info/www/bejne/bnuWloWqr8-taKc

[@HEKTO3]

Yep. But demo track should go significantly under msrp

[@rubenbraekman4515]

This was totally a demo model for that dealer

[@MS7.7]

First thing came to mind. Broken mirror switch? Probably some visitors broke it in showroom.

[@mattsedgwick3082]

@@MS7.7 yeah thats what i thought to

[@MS7.7]

@@mattsedgwick3082 I find it ridiculous to buy a used car without such basic inspection. Not sure if they are doing this for the views or whatever. First thing you do before you take off is look at the speedometer. Especially when they have alot of experience. If its a first used car for a teenager that maybe ok. But TFL!! Cmon. Anyway its their car and their call and I enjoy their videos.

[@lfcbraga]

@@MS7.7 Lot of KZbinr on it

[@myvalium1]

First question I ask - even though it’s new ... how many miles on the odometer? Someone else potentially abusing my new vehicle is a deal breaker.

[@kelynbrowen7034]

This is one of those people who pay $2000 for a PS5 on craigslist and takes home a box with a broken PS2 inside.

[@FMC1239]

Ford dealers have gotten awful. There’s so many near me and they just seem to outdo each other at being terrible.

[@digitalshooter2905]

I think pretty much all the dealerships are bad. It's hard to find one where you do actually have a good experience. I'd say the manufacturers have to reign them in but they know they don't have to. Without the dealerships we wouldn't be able to buy new vehicles so they know we'll just keep accepting the bad service from them.

[@thunderheads4103]

Ford is just bad period.

[@WallStreetBeggar]

Agreed. I have a a couple of F150 Fleet trucks, each time it's worst. Just swapped an 05 Regular Cab for a new one. These days I just email the manager with price I want to pay, either they get back to me and it's a deal or no. I stopped going in, even when I go into pick up it was like I was being chased around by some desperate pricks. Like if they didn't complete the sales, I wasn't their dealer's customer. I was in the market for a new F250, but walking in and the service and attitude I dealt with was just off putting, so didn't even bring it up. We just bought a Highlander, and the Toyota Dealership had way better service. Some reps were iffy, but man I can't help but the feel I enjoyed my Tesla experience way more just because I didn't have to talk to anyone...even though they have their quirks too.

[@Bobbybeb]

I will never again do business with the Ford dealer I bought my mustang from. I told them what I'd pay for it up front and instead of declining the offer, they tried their best to get as much as they could. Hours later, I walked away with keys in hand at exactly the amount I told them I'd buy it for.

[@antoniog9536]

Dealership need to stop with the mark ups , Not cool for us the consumers..

[@My-MD-Videos]

Good to know that Ford dealers are sticking with their customer service model from the 70s.

[@theprfesssor]

1. ALWAYS personally inspect something that you planning on buying BEFORE you pay for it, especially high money items like vehicles,homes, and the like 2. When it comes to vehicles I would absolutely test drive it if they allow to do so before I agree to anything Hopefully this is a learning experience for we everyone

[@MrKremick]

I appreciate the frankness. I work for an automotive manufacturer and in the retail space this practice is more the 'norm' than the exception. The brand I work for is German and there are popular performance vehicles where the gouging happens the minute the press release goes out. Even as a company employee, I can not purchase the 'hot' model I have to go to a dealer who would be willing to forgo the gouging and sell me the vehicle and will have to leverage the my relationship with them to pay MSRP. I commend your frankness and the disappointment shows in what truly happens far far too many times. Reading the threads above and below my post inspired my writing of this.

[@Superdutychase]

Buddy, when you're spending 60 or 70k on a "new" truck you gotta make sure it's straight!!! Lol

[@slscamg]

That’s what I am saying. 5 minutes with the truck and he could have avoided all this. He just paid msrp for a dealer demo 🤦‍♂️

[@freedomliberty7611]

Ar any cost.

[@blackice7408]

Unless you can literally drop nuggets of money out of your anus, you just cant be blindly spending money

[@mikebelcher5111]

Its a Ford straight isn't really available, just gotta hope they believe in lube.lol

[@mikebelcher5111]

Its a Ford straight isn't really available, just gotta hope they believe in lube.lol

[@kingpin3919]

Congratulations on the new truck and really looking forward to the comparison to the TRX! Thanks again for being so open and candid as always which is one of the reasons TFL is tops. 👍

[@heuy1216]

November of 2019 is 2020 model year. It's the showroom truck, that all of the tire kickers want to test drive. Loaded Raptor, top of the line. It bounced around, very few of your farmers and ranchers in Nebraska, Kansas can buy a toy like that. But, will take a test drive on a rainy day.

[@richardcasey7521]

I feel your pain. I learned over the years how to avoid being screwed by dealers.

[@THEH2OMAN]

How did you manage to pay for a vehicle without inspecting & test driving the vehicle? Have all your ducks in a row BEFORE you hand over the money.

[@larrysmith6797]

TFL is making too much money. Watch only with an ad blocker.

[@npast1]

Maybe because of COVID? Don't want to sit in a truck with sales guy who sees doses other people daily too. Trying to understand what happened here.

[@elchucofried5683]

@@paulm9639 common cold?? oh nevermind you're just one of those guys..

[@paulm9639]

@@elchucofried5683 I bet you got the flu shot

[@paulm9639]

I put my trust in Jesus but you already knew that I was one of those guys

[@justicecenter]

Wait .... you did all the paperwork and bought the vehicle and didn’t walk outside and look at it first or take it for a test drive. Wow !!!!

[@eb_z0694]

TFL guys have a sticker on their backs saying "screw with me" lately!

[@wb6004]

TFL: Did anyone ever fix your Tesla or did you just get rid of it? How much did you lose on that minor accident?

[@rhinosaurus01]

My truck came with the mirror adjustment button exactly like that, it's not broken, you just need to re-seat it.. Push it downward in the middle, snaps back into place.

[@G3A3]

so the moral of the story is never buy anything before checking it out first ☺

[@clayquarles8650]

Even brand new ones can be lemons!

[@doc3356]

Yeah, but they didn't even look at the vehicle before purchase. I can understand missing a switch, but the odometer!!?? For as many trucks as you guys buy, you didn't do your due diligence on this one. Love the channel, and what you do. This one bit ya, and that dealer would be off my list.

[@coloradosun100]

@@doc3356 agreed... It is their responsibility to do this. Not the dealer. It's ridiculous.

[@shawnprickett4099]

@@doc3356 the funny thing is on almost every page of paperwork, that I signed at least, it said the current mileage of the vehicle and their was one page that made me sign stating that the mileage was correct and I was okay with it so this makes me think did they not have that or did they sign that without reading or what.

[@RedWingsninetyone]

Buying a new vehicle is exciting. The process and experience, not so much.

[@negromalunch]

Come to Argentina.... you will see what a real unpleasant buying experience is.

[@RedWingsninetyone]

@@negromalunch even if it's worse than here, it doesn't mean here is fun

[@DG51440]

I’m buying a new vehicle soon and I am dreading it. I hate dealerships.

[@officialyasir]

Not if you’re buying a Tesla. I had the best experience with them. Try going for a test drive and you will understand what I mean.

[@RedWingsninetyone]

@@officialyasir the test drive is fine and dandy. It's everything else...

[@michaelxiong5395]

I work at interstate Ford. That red raptor is a black ops raptor. It’s one of the most expensive raptors you can buy. They are built by Tuscany and have a bunch of custom things added to them. That’s why they are so expensive

[@Captain-Awesome]

I have a 2020 Raptor and now beginning to wonder when Covid started and how that would have affected the build. It just rolled over 20k miles. With no issues but I will be checking build date later today.

[@LongDistanceMotorcycleFans]

1100 miles on a “new” truck ?!? You should feature it in you high mileage series. Joking aside, I’d of passed on that one. Too many miles for a new truck price.

[@JP-ti5lz]

Which is fine for an individual. TFL will make a ton of content with that truck and then sell it in a year. It's a business investment and a tax write off for them.

[@JeepCherokeeful]

Nothing unusual;(

[@johnf6267]

And it’s 1100 miles of the car jockeys at the dealer taking it to lunch and beating the supreme shit out of it.

[@terrencejones9817]

It was clearly a demo model

[@truckerrickakamanowar]

I thought twice before buying my Jeep and it only had 70 miles on it lol. I would never buy a "New" vehicle with over 1100 miles on it without a reasonable discount in price.

[@brandonsingh430]

Alright here me a out... a series where Roman secretly shops car dealers and tells us about his experience

[@matthewholzmueller6292]

I think that your onto something!

[@benhinckley]

Here's one, Roman buys a vehicle that doesn't break or isn't already broken.

[@andmicbro1]

Linus Tech Tips has done their secret shopper PC series two years in a row now. They buy 4 PCs from different manufacturers, see how they get oversold, overcharged, and then review the machines and what they get for the price, and then test the customer service after purchase by intentionally sabotaging the machines and see if the tech support can figure it out (unseat RAM, solve other basic problems that might arise from shipping, etc.) Something like that might be harder for cars, but would be cool.

[@ashes2ashes863]

I don't know if the rule still applies, however the rule used to be that if a vehicle manufacture date was July or later, it was the model year of the upcoming year. So a vehicle with a 9/20 date will be a 2021 model year.

[@davidbroadbent1878]

I know it wasn't an option in this case, but if you really want an unmolested new vehicle you need to order from the factory. It's a satisfying feeling knowing that your vehicle was only ever built for you and you alone.

[@edwilson9243]

Never drop the cheque till you physically view the vehicle. I would not be happy with 1000 miles in fact I'd want full refund, it's used now.

[@dereckjtbear2175]

Or one hefty discount. Thats Fraud, Selling So Called New vehicle with 1000 miles on it. I'd be seriously livid, picking up me New truck and noticing 1000 miles on odometer..😡

[@BBBILLY86]

@@dereckjtbear2175 I've seen "new" trucks locally with 20,000 miles. They call them demos or shop manager trucks. The dealership puts dealer plates on them and never registers them.... so co still considered new. I had a battle with a salesman on a truck they wouldn't budge on that had 20,000 miles and advertised as "new" No..... way!!!

[@AgentPepsi1]

I would be incredibly pissed!! In fact, it is so UNDERHANDED of that dealership. I wouldn't have been quiet... they bought a USED truck, with broken things, for $77,000+

[@rhettthedog7757]

Before you buy, the dealer has you sign an odometer disclosure. Tells you the miles on the car you are buying. It's a legal document required by the DMV. So either they didn't sign the papers before he saw the miles or didn't read anything he signed.

[@nateirvision9266]

@@rhettthedog7757 exactly... Can't fault the dealership for that one. The broken switch, and missing key are reasonable frustrations, but not the mileage, unless the odometer statement was wrong.

[@japscc]

Man I feel sorry for you guys.... for a channel that specializes in reviewing cars, it surprises me that you didn’t inspect the unit before singing the paperwork. That a use car for amount of miles on and the broken mirror switch. I’m sorry to say but they got you. Sorry guys.

[@crimsonstang]

I was trying to buy a Kia Stinger that was on the dealer lot for 2 years and had 8800 miles on it. The GM had been using it as his personal car but it was never purchased. They would not negotiate down from their ridiculous price because it was still "new". I ended up finding a Mustang GT for $7000 less.

[@v12tommy]

I refer to them as stealerships for a reason. As much as I love my Tesla, the best part of purchasing one is not having to visit a stealership. Ordered exactly what I wanted online, paid a set price with no haggling or markup, and picked it up a couple weeks later.

[@noahtramposh3350]

"Im not saying that cars built during the height of covid are terrible in quality...except yes, yes i am saying that and i am happy i dont have one."

[@shanetarter9852]

Made no sense to me either. The vehicles are still assembled the exact same, just in lower quantities.

[@bobby0081]

I got my 2020 Raptor back in the beginning of March so thankfully its not a COVID19 vehicle.

[@bobby0081]

@@shanetarter9852 I heard a story where GM used blue collar salary employees to build some vehicles back earlier this year while UAW had their annual stick in their butt.

[@user-wq8bh4ct3u]

@@shanetarter9852 you're an absolute fool if you believe with all the workers had to contend with that the quality level wouldn't have been affected.

[@moreuggaduggas]

I’m a quality leader in an auto plant. We try our best to keep quality up and quantity up as well. Quality is number 1

[@pryme2013]

"You see, they put that tru coat on at the factory "

[@thebigempty_5792]

FARGO!! :D

[@tarded400]

I put the exact same coating on my cloth seats with a $10 spray can

[@marco74austin62]

Damn right!!!!

[@marco74austin62]

@Mike Brown tru coat is awesome, you can use it anywhere!!

[@coachmixer8230]

Lmao

[@silverstake88]

Thanks Roman for showing us a little behind the scenes on dealer experiences. This one (and the JLR) prove that not all is what it seems. Don't know why people downvoted 500+ times but, whatever.....

[@Agent77X]

Looking forward toward your servicing and repairs video on your “new?” Demo Raptor! 😀

[@BaracW]

I've bought many a vehicle in my day. First off, a vehicle can be sold as new as long as it has not been registered. Thus, it could have thousands of miles on it, if it's never been registered, it's technically new. (Think dealer demo), with full warranty. It's not all that uncommon, as I deliver brand new RVs for manufacturers and will put 1400-2200 miles just driving them from manufacturing plant to dealer. Secondly, I have never purchased a vehicle where an odometer statement was not presented and signed, prior to payment. If that is falsified or misrepresented, it is a crime and punishable to the seller. That would have been your first chance to know about miles, even sight unseen. What did it say? Lastly, it obviously was not enough of an issue to reject the delivery, which you can do even after payment but before you drive off the lot, so why mention it?

[@clintmiller88]

Car buying guy who works for AAA 😂😂 .... old people stuff

[@RSDX99]

Don't you just hate Old people like the guys who paid $8,000 for a 427 Cobra in 1966, or the L88 Corvettes for less than 10 grand. Me, I bought a 428 Cobra Jet Mustang in 1968 for $3,500. and don't forget those old guys who bough their first house for $25K and are now selling them for 1M. Yes Old people really don't know anything. Consider yourself very lucky if you gat to be one of the old people.

[@Ryan-093]

@@RSDX99 that's because of inflation. Numbers don't really mean anything in the context of time because of it, it's more important to understand purchasing power per dollar which takes inflation into account. You paid less but also made less comparatively if you're simply looking at raw numbers.

[@hoodieman04]

Sounds like you all need to be a bit more thorough before you sign papers.

[@johnho9428]

It was a dealer Demo truck. Meaning the GM or sales manager was driving it. That’s why it had miles on it.

[@wubaru]

I bet those 1300 miles were very hard driven test miles! 🤪

[@JasonW.]

Nebraska office TFL test driven miles

[@DouVang]

I would never buy a car without test drive it and check everything first, especially a 77K truck.

[@davidn7488]

We just bought our F350 Lariat SRW Powerstroke after months of searching. We ran into many of these things over and over again. We would call to verify the vehicle was in the lot and it would require a call back and a collection of my information. The vehicle was either “sold already but we can find you something else if you tell us what you’re looking for,” a different price than advertised, or simply not even there with no eta. We had several dealerships deny the request to transfer to another dealership and when we would offer to buy from them, they would offer us the same vehicle but thousands of dollars more than what we had negotiated. Extremely frustrating times for car buyers right now.

[@SweetComaBlack]

Dang man I’m in the military and ordered my 2019 Raptor overseas from Military AutoSource. I was able to pick every option I wanted and the truck was built exactly the way I wanted it, had to get a slot, but MAS took care of all that for me. When I got back to the US I was able to pick up my truck at the Ford dealership of my choice and it was a completely hassle free experience, given I had already secured the loan when it was being built, just handed the keys and drove off. Seeing this video makes me truly appreciate the experience and appreciation for the military given by MAS and I will certainly be holding onto this truck for a while, those markups are insanity. I got discounts on the options on the truck too one of the benefits given to us service members serving overseas from military autosource.

[@dougterhune9364]

As my parents always used to say, look before you leap. Great video on how not to get taken.

[@tritchie6272]

Also, I might be wrong but I think that dealership in Texas might have eithier broke or boderline broke some law. To me that would be false advertising.

[@BamaPewPew]

All they have to do is put “price subject to change” in the legalese on the ad.

[@Mycameron2323]

Also on autotrader, a 3rd party website. I work at Toyota and we do not affiliate with them and our cars still end up on autotrader

[@dank3823]

The levels of corruption and bs at many, many dealerships is becoming too normal. Last time I went shopping was a nightmare. Glad you don't fluff your experiences.

[@MY2NDM3]

I'm not a fan of domestic cars and trucks, but this Raptor is the best looking truck available in the market. I will never spend $77K on a domestic product no matter how good they look or perform. I purchased my 2019 Tundra TRD PRO for $47.5K last July which was an awesome deal considering how popular the TRD PRO is. My Tundra might not have all the capabilities of the Raptor, but I have peace of mind knowing that my Tundra is more reliable, won't let me down, has great resale value and that awesome 5.7L V8. Roman - Just be prepared to make several trips to the dealer for repairs and to take care of all the recalls. Also, keep a fire extinguisher handy in case it sets itself on fire.

[@steveadams8977]

So glad you told the story. You really have to be hands on when buying threes days.

[@Mrkpwsn]

For the mirror switch. It’s just popped out of the holder. Just push it in the center and it will go back in place

[@uo2230]

The amazing thing is had they told you up front you would have still bought it due to the lack of inventory and they would have had a much better relationship with you and maybe got referrals from you. It never ceases to amaze me how short sighted people are for very little $$. They lost a lot more in the long run.

[@sidneyrobinson9186]

Ford needs to do something about thier Dealerships charging ridiculous so called "Premiums" and not being upfront with customers.

[@CabanaD]

Whoa! I honestly wouldn’t buy a Raptor for $60k. The V6 is less than intriguing enough to make me want to walk into a showroom.

[@codename7832]

And did you ever owned this V6 or the sound is only argument of yours that you wouldnt buy V6 Raptor. Before I bought my Raptor all I had for past 25 years of owning cars/trucks/suvs was V8's. My last truck before Raptor was 2017 Roush Supercharged F150 650HP stage 2. Now I own 2019 Roush Raptor which after couple mods and Custom Tune is pushing 600HP. I dont see nothing wrong with the power delivery on this V6. drive.google.com/file/d/1ERD0s2uLiZSdhlkcTjDawyGCygdEr_4G/view?usp=drivesdk

[@Matts000]

@@codename7832 beautiful truck fella! 🍻

[@codename7832]

@@Matts000 thank you. I just love when people who never owned it make arguments about being V6 and like I wrote usually their only one argument is the sound. They dont take under consideration that until TRX came out Raptor's V6 engine had most HP and Torque from any other 1/2 pickup truck on the market straight from factory.

[@kelsey809]

You should do a ‘How not to buy a vehicle!’ video.

[@nicolascontreras799]

They did the same exact thing with my 2020 raptor! They sold me a (brand new) raptor but then I found a receipt in the center console for a repair job done to the driver side front fender. They sold me a lemon law

[@TandD1w]

It’s a dealer demo. You are allowed so many miles in it before it has to titled as used. Not certain about CO, but I believe it’s 2-3,000 miles here in WI. Warranty starts on the sale date regardless.

[@dalejones4322]

I could tell a far worse story than that and I didn't have the power of a KZbin channel. The dealer system has morphed into a criminal enterprise and no one pays any attention to it.

[@jtgrec3179]

100gs, my god, you could build a real off road truck for that.

[@opl500]

Plus you know exactly what you got and what parts went into it.

[@bcatz454]

$100k is about what it would be for a brand new Tundra, caged, supercharged to 550hp, twin 3.0 shocks from King, and about 17 inches of front travel.

[@braedenhaeck7030]

You can buy a armored zombie apocalypse vehicle for that and be bulletproof, literally.

[@carlosopinion5629]

“Real off-road truck”...you do realize a stock class raptor finished baja 1000 then drove another 400 miles back to home base right. It doesn’t get anymore real than a raptor chief.

[@ArabTourismEgyptianpharaoh]

Greetings to all those involved in this good work. Good morning from Cairo, Egypt !

[@csinalabama]

Order your trucks when they are still in production.

[@2savannah100]

And just who's bright idea was it to buy a 77k truck sight unseen, undriven? I would never do that no matter how far away it was.

[@remgu2000]

It just sounds like TFL is a little desperate to get their hands on hot vehicles. Plus I guess unlike us non-youtubers, any issues make for some interesting videos and maybe even welcome them to some degree.

[@kristophercook6053]

I can’t wait till we can buy our new cars from Costco and Walmart and finally put these creeps to rest! Down with dealerships!

[@okniceguy]

Guy, you may ask for what you want, but you might not want what you get. I use to hate yellow taxis. Then Uber came. And they've polluted our streets.

[@rbinatorr7761]

Tesla

[@turbocadxxx]

You can buy new cars at Costco.

[@paulrodrigues9603]

Who's to say they won't do the same thing. They are retailer's too. That's what retailer's do!!!!

[@NaijaBoiTellEm]

If you're banking on Wal-Mart to make things better, you may end disappointed haha.

[@drowssapma]

When I went on the hunt for my Raptor (Gen 1). I went to a dealership who told me because the vehicle doesn't have a current inspection sticker, that I wouldn't be able to test drive it (a popular ploy in NH for reasons unknown). I walked away.

[@DrHistoryV]

go to a reputable paint shop/ body shop or buy a pain thickness meter - check paint all around - your driver side door may have been replaced for some reason, possible damage/ collision?

[@carena8478]

You guys are quickly becoming one of my favorite KZbin channels, keep up the good work!

[@freedomliberty7611]

Is that sarcasm?

[@carguyone]

Definitely a used truck. The east coast still has a ton of new raptors either at sticker or marked down.

[@JohnDoe-nz6bk]

Yep

[@dlemm211]

I would not say a ton, im in Charlotte NC , we have a several Ford dealers in and near the city and they no longer have Raptors in stock and won’t be getting any until the new one is out .

[@2martg]

NJ area at around 80- 85K

[@minhajsyed9874]

Checking on cars.com there were only 38 within 500 miles of where I live in NYC, only 2 or 3 were listed at sticker

[@mcrspeedemon]

What you get for buying a Ford and yep there's tons of them up here in the east coast for sale one lot up here has like 15 of them just sitting on the lot and they're not going anywhere I've driven one and they are not fun to drive on New England roads the rear end bounces all over the place on these trucks with all the potholes , they can't sell these trucks for MSRP up here 100K for a raptor 😂

[@devyvibes]

you signed a sheet acknowledging the mileage for the vehicle. either they lied on the form or you didn’t read what you were signing. also, you have to press one of the buttons above the mirror switch to select which mirror you’re adjusting. it’ll illuminate. neither of yours were lit up

[@FX5067]

You are so easy going, from the Defender to the Raptor. I hope this is the one and only necessary repair. Merry Christmas

[@dtm8887]

You always check the vehicle before you sign. Don’t care if it hasn’t been PDI yet, check it!

[@604h22a]

Scummy dealerships will be scummy especially the Texas one

[@markbergthold6181]

In Sept 2020 we bought an F150 (same color as your Raptor) that had been originally ordered by another dealership. I was surprised to see it had been made in Oct 2019. I had not thought about the potential advantage of being a pre-C19 truck!

[@daneanderson1260]

The mirrors work you have to pick a mirror first and the light will turn yellow and then you adjust it