We’ve Got The BUS BACK- Now We WANT OUR MONEY BACK

In this episode we return to Salop to pick out bus back up, have a look around the gorgeous twin axle Kontiki and let you know what is happening
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Theme Tune: Blue Mountains-Gabriel Witcher

[@donal5755]

Great vlog folks. Delighted you have the van back. Hopefully you will get your money back fingers crossed 🤞🤞

[@RobandLynnontour]

Thank you, we are over the moon to get her back, and fingers crossed for the outcome

[@amandadeane3006]

So glad you are back in your bus, definitely fight for the money and thank you for doing it not only for yourselves but all of us too. Keep your bus, you both love it and it is all better now. Will be watching the link you gave us on the Alde soon, enjoy your weekend away😊

[@RobandLynnontour]

Thank you we are too, we want to let as many people know as we can don’t want them to go through what we have with antifreeze all over the floor, like I said I am pretty sure that’s what made our Staffy so ill, The video is really interesting and worth a watch, Take care and thank you, we will ☺️☺️

[@carlwoodcock9249]

It cracks me up Rob when you jump on Lynn at the end … Happy bloody Holidays 🇬🇧🇬🇧🇬🇧

[@RobandLynnontour]

😂😂😂happy holidays to you too 👍

[@fay791]

Great yous have ur van back , Hope u and Lynn fight every step to get ur money back ❤

[@RobandLynnontour]

Thank you ❤️I’m on a mission to win

[@yvonnecanham5662]

Definitely agree you should get your money back ! If they cannot provide proof it was your fault, then obviously not fit for purpose. Surely there must be solicitors who follow you with more professional advice xx good luck xx love you two ❤❤

[@denisebaba2951]

That is a gorgeous van. I can enjoy looking round it as I know I can't afford it no matter how much I like it. Glad you've got your van back & good luck with getting your money back, you never know till you try.xx

[@RobandLynnontour]

Hi and yes it’s stunning, and we can’t either 😥 we can but dream, Thank you, we are over the moon to have her back Fingers crossed xxx

[@jackiestokes6502]

I’m so glad you’re van is back fingers crossed for stress free adventures ahead ❤

[@RobandLynnontour]

Thank you Jackie ❤️

[@user-ju5qz4ik6k]

Glad you have the van back we had are van 21 years and still enjoying it keep safe

[@RobandLynnontour]

Thank you 👍 we wish you many more happy and safe travels 👍

[@pamelaselway6669]

Keep your fingers crossed and try and be positive and we all hope you get your money back or at least compensation. Good luck

[@RobandLynnontour]

Hi Pamela we are trying to stay positive 👍 all will come right in the end 👍thank you so much for your comment it’s appreciated

[@suestone7791]

So glad you have your bus back . Yes, continue to pursue it, it’s ridiculous that it conked after 3 years. Good luck 🍀🍀🍀👍👍👍👍x

[@RobandLynnontour]

Hi sue and thank you 👍 it’s unbelievable isn’t it but we are fighting back xx

[@paulyoung6165]

Hi Rob Lynn and Doggies , Hope you are all well , Great video as Always , Glad to hear you have your Bus Home , Thanks for sharing , Take care All .👍👍

[@RobandLynnontour]

Hi Paul, we are good thank you, hope you are too, Thank you take care ☺️☺️

[@tonyconnell435]

Brilliant news back on the road again x

[@RobandLynnontour]

Thank you so much x

[@user-id7lh3uw6k]

Yay the bus is back ❤❤happy holidays 😊😊

[@RobandLynnontour]

Yay 🙌 Happy holidays to you too 🥰🥰

[@cazandcol57]

Fabulous you have got the bus back brilliant 🤩 hope you get your money back good luck 🤞

[@RobandLynnontour]

Thank you, we are over the moon, We are hoping but we aren’t holding our breathe, we will see ……

[@outaboutwithmikedonna305]

Glad your van is back with you. We can understand why you love the 784, the rear lounge is so spacious. Good luck with your enquiry regarding the boiler, we have got everything crossed that you can get some money back 🤞🏼.

[@RobandLynnontour]

Hi and thank you 👍we are currently in talks with Alde so like you say fingers crossed crossed we will get a result 👍 many thanks for your comment it’s appreciated

[@suzybeetravels]

Glad you have the bus back! Fingers crossed for reimbursement 💜xx

[@RobandLynnontour]

Thanks suz we will do what we can xx

[@darrenparker2892]

Fascinating video you linked in ,perhaps alde needs to watch it ,hope you get your money back

[@RobandLynnontour]

Hi we have actually sent the video to Alde fingers crossed we will get our money back or part of it thank you for your comment it’s appreciated 👍

[@Keith-rm3cy]

Hello both from a very sunny, warm Lanzarote Great video again😁 Pleased the van is back. BRILLIANT 😎

[@RobandLynnontour]

Hi and thank you 👍 lanzarote we have had some great times there 👍enjoy

[@mikepowell9326]

Good luck guys with everything hope everything gets sorted soon

[@RobandLynnontour]

Thank you Mike 👍

[@helenring9424]

Great you have the van back enjoy your next adventure

[@RobandLynnontour]

Thank you Helen 👍

[@rikkibeattie5174]

Great you have the van back. Happy holidays

[@RobandLynnontour]

Thank you 👍happy holidays to you too

[@garyandjillsadventures]

Hello both absolutely love the tag it is really a cracking bus and yes it’s a lotto win keep on to them Lynn don’t give up nice you’re both back on the road too have a great weekend xx

[@RobandLynnontour]

Yes lovely van Gary what we are going to do is open up a cafe like you and Jill become rich and buy on 👍

[@garyandjillsadventures]

@@RobandLynnontour sounds like a great idea but it definitely won’t make you Rich xx

[@motorhomediscoveries]

Hi 👋 guys Glad you got the van back all sorted. But we agree defo fight for the money back 👍keep your van is lovely, we want an island bed next, we have a French bed at the moment,which is ok but yours looks better and more spacious. Xx 👋

[@RobandLynnontour]

Hi, and thank you, We will keep fighting, It’s always a compromise isn’t it ? We’ve had a French bed before and wasn’t as keen, An island bed is great, but I’ve always wanted a rear lounge, never satisfied 🤣🤣

[@danielrussell446]

Hi both a great video as ever and so glad to hear you have the van back and are able to hit the road again I do hope that you are able to get your money back or recognition of the stress and inconvenience you have been through it just wasn’t good enough that it failed and I dont think you have been treated fairly Loved the Kon Tiki they are beautiful vans and I think the rear lounge one is a 774 All the best to you both daniel

[@RobandLynnontour]

Hi Daniel it’s fantastic to have the bus back 👍 the van we looked at was awesome but way too much money for us 👍thank you so much for your comment

[@harrysmith846]

Glad you got your bus back and fingers crossed you get reimbursed your money, stay safe🎉

[@RobandLynnontour]

Thank you so much 👍

[@vickiburgoyne9392]

Hi 👋🏻 Rob and Lynn.. I am so glad you got your van back and good luck with trying to get your $$$ back, and that’s how it should be.. Yes I agree the van you love is stunning, we can always dream.😅 Have a great weekend and sending my love to you both and puppies as always ❌❌💜💜💜

[@RobandLynnontour]

Hi Vicki its worth a try wether we succeed is a different matter 👍 the tag axel is awesome isn’t it way too much money for us though 👍 sending you all our love back we wish you a fantastic weekend xx

[@user-sp1hp7yp1x]

Thank you so much for my birthday shoutout ♥️♥️♥️ hope to meet you both sometime xx

[@RobandLynnontour]

Your very welcome we hope to meet you too xx

[@philiphuyton28]

nice to have your van back hope you get your money back

[@RobandLynnontour]

We will try, and thank you, we are over the moon that she’s back 🥰🥰

[@alantheakston2805]

Great to see you back in the bus.

[@RobandLynnontour]

Thank you Alan 👍

[@kenneth7549]

Blimey I've never seen Lynn so upset !😢 Robert you must give a cuddle and spoil her !

[@RobandLynnontour]

She’s ok now 👍 she’s realised she has got me for the rest of her life 😂😂

[@iainandrews3154]

Hi Rob and Lynn Can you please wish Ryan a happy birthday on 11th February, Really enjoy watching your channel. Been watching it while on holiday in Tobago. Hope the van gets sorted soon best wishes Iain and Claire

[@RobandLynnontour]

Hi both we will see what we can do 👍

[@sandysenft6688]

Hi Lynn Hi Rob happy holidays. Lynn im sure youll keep at it with Alde. The van you have is lovely and holds lots of memories . Him indoors waiting with knife and fork in hand for your Sunday cooking vlogs so get a crack on😂😂❤❤

[@RobandLynnontour]

Hi Sandy, hope you are well, I will keep at them, I’m not giving up, and yes it is . Aww bless him, you have made me chuckle 🤭 xx

[@user-go6cf2zj7v]

Great for you guys to have the motorhome back we will defo be watching the video you have listed to give us a better understanding the system and maintenance we as owners can do to help Thank YOU Katie & Gary 👍🏻

[@RobandLynnontour]

Hi both and thank you, we really are so happy to get her back, hope it helps Take care

[@simonpetergreen]

we have an escape with an end lounge .. and we love it

[@RobandLynnontour]

Perfect they are lovely vans 👍

[@alannicoll719]

The LEAST Alde should do is split the costs with u but good luck getting ur money back. Well done to Salop motorhomes and we’ll done for the guys doing the video explaining it. 👍

[@RobandLynnontour]

We think so too, and yes, in all honesty we very much doubt it, but we can but try, In our opinion Salop are a great dealership and we wouldn’t hesitate to buy from them again

[@MyChannel-di2ho]

Beautiful van....but its a Swift!!!! With all the trouble you are still having I would steer well clear....good luck with your efforts to get your money back, I really do hope you are successful. 🙏. We all spend an absolute fortune on our MH's and settle for sub standard quality. More power to you good people. Love your vlogs....

[@RobandLynnontour]

Hi, we do love the Swift vans, sadly all makes of vans have problems, Yes we agree and it shouldn’t be so Aww thank you ☺️

[@chrissey663]

All vans have their troubles, it's not swift its the suppliers that put their products in when building eg dometic, alde, thetford etc, even top vans like carthago, neismann and bischoff etc they all use the same people!!!

[@michellewytcherley2847]

Hi Lynn use baby oil on all your stainless steel comes up mint, just put a little bit on a micro cloth 😊

[@RobandLynnontour]

Hi and thank you for the tip 👍

[@karendyba5213]

Hope you get your money back good luck xx

[@RobandLynnontour]

Thank you Karen xx

[@chrissey663]

Come on Rob im sure Lynn would give you that snog in exchange for the 874 that you both love!! it's what we work so hard for, we bought our 884 in sep 2022 (never had anything go wrong) and since then they've gone up £20k i can't see them ever coming down. Anyway great video guy's glad your back on the road❤ Safe travels 😊ps ALWAYS put some of your van on finance that way the finance company will fight your corner (we did it with a van conversion years ago and they were invaluable) see you don't have to fork out all the money either, win win xx

[@RobandLynnontour]

Hi it’s a awesome van isn’t it 👍 maybe one day I will sell my body and buy one 😂😂 we are happy you enjoyed the video and thank you for taking the time to write your comment 👍

[@paulpowell1259]

Saw a glint in Lynn’s eye when you said you could live in this one lol. Hope they do meet you at least halfway with the bill ❤

[@RobandLynnontour]

It would be awesome, but sadly out of our price range, Fingers crossed for the outcome

[@andrewastill5567]

I think that every vlog that finishes in the static should end the way this one does, class🙏

[@RobandLynnontour]

🤣🤣🤣🤣 it did make me laugh too when I watched it whilst editing 🤣

[@KeithWatson-oe5ci]

Glad you got van back snowing in bonny Scotland cant wait for cooking vlogs

[@RobandLynnontour]

Thank you 👍every time we hear Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 the more we want to get back up there 👍

[@mabelbamber5890]

Hi Rob &Lynn so glad you got the bus back I know how you felt to see it back in your possession re my previous reply to you unfortunately people should not have to pay for things that are not fit for purpose hope fully you will get your money back And company’s need to accept the faults and do good but it seems how long is a piece of string looking forward to your next video mabel and graham

[@RobandLynnontour]

Hi both, thank you, we are both over the moon to have her back, We are keeping everything crossed but not holding our breathe

[@peterneal7160]

Glad you got the 'Bus' back! Hope all goes well with it! Just going to watch that vid now! Just watched the vids! VERY interesting! I can vouch for the corroded ends to coolant pipes in particular even plastic to rubber hoses! Working on cars for a living! 2 days for the paint to dry is a real pain! Those wire hose clips are CRAP anyway very often they corroded and break then you have a leak!! Give me a Jubilee clip every time that the guy showed!!

[@RobandLynnontour]

Thank you Peter 👍

[@chorkiesinavan2738]

Hope you've tagged your videos with the others. We are definitely booking your meet up and if we can't make it then I am very happy for the money to go to the charity. Much love, take care 🐾🐾🐕🤗😘

[@RobandLynnontour]

Hi and yes we have, I really hope you can come, you would be missed, hope everything is improving at home Take care xxx

[@chorkiesinavan2738]

@@RobandLynnontour I'll DM you

[@dorismosley2107]

❤ that ending , you love birds x

[@RobandLynnontour]

😂😂👍

[@steve94971]

Glad you got your bus back Happy days.

[@RobandLynnontour]

Thank you Steve 👍

[@Mike-ip8hg]

Nice to see you back in your MH ...I personally think your layout is far better your lovely end bedroom..To keep lowering that bed cutting the van in half every day I think you'd get tired of doing it ...but that's only my comment each to there own.Yes defo pursue for your money back or at least a very good gesture towards it.

[@RobandLynnontour]

Hi and thank you for your comment it’s appreciated 👍 we still like our van very much you do have a point with the bed 👍 we are currently in talks with Alde so fingers crossed all will be well 👍

[@lindam4308]

Brilliant youse have the van back. Hope youse get reimbursed cause unbelievable just over 3yr old 👍

[@RobandLynnontour]

We are over the moon in getting our van back, we are hoping too, but we shall see

[@user-gw8nf3db9l]

Hi both thank you so much for amazing videos ok i found this on ytube as well .american couple having trouble with there alda heating system using a 3010 model which in the end update to the 3020 model again like you said no one told them what the problem with the old one .they had no hot water or heating for 9 weeks he is not to impressed with them although one engineer been with alba for 20 years and in german from the some of it .if i new how to use the Internet thing any good i would post the thing over .keep up your fab work thank you so much Ivan 🙏

[@RobandLynnontour]

Aww thank you, it’s awful when things go wrong, and even worse when they don’t tell you why We will get to the bottom of it ☺️☺️

[@gwenrodgers4239]

Great you are trying to get your money back. You should tag the company to a few of your vlogs to show all thr people following the out come of this, it might help you, good luck x

[@RobandLynnontour]

Hi, we think so too, and yes I have tagged the company in the videos Thank you x

[@jamesamos5229]

HI I HOPE YOU DO GET A FULL REFOUND AS WHEN YOU DO THINK ABOUT IT 3 AND A HALF YEARS IS NOT FITTING THE PERPOSE ❤

[@RobandLynnontour]

Thank you James we are on it 👍

[@denisecafferky2248]

Great ye got the bus back 🎉. Hopefully ye will be reimbursed the cost 🤞

[@RobandLynnontour]

Thank you 👍🤞crossed they will sort something out

[@thetravellingwhibleys9870]

Glad you've got the bus back. I'd go for your money back, you have nothing to loose. These big companies get away with far too much, just as Fiat warranty have cost us £500+. Enjoy your trip this weekend

[@RobandLynnontour]

Hi and thank you 👍 we will do what we can for a refund we are on the case as they say 😂👍

[@ourworldonwheels]

10:45 .. We all heard it!! Lynn could live in it!! just imagine if each subscriber sent you a tenner…I’m up for it 😉😂 part ex your van, flog the static There’s no going back now! About bloody time!haha! 👍🏼

[@RobandLynnontour]

That would be nice wouldn’t it 😂😂 I don’t think Lynn would go full time to be fair maybe one day 👍

[@doubledutch13]

The 874 was the van I was waiting delivery on when Lorraine died and our plans with her. It’s both lovely and hard to watch. It is the best bus I’ve ever seen. ❤❤ yolo so get your wallet out Rob 🙏 keep well folks. HH❤

[@RobandLynnontour]

Aww that’s so sad, 😞 and I’m sorry we bought back these memories to you. It is the best bus I’ve seen, I absolutely love it, but it’s too much money for us. Take care

[@andrewsmith6909]

Buy the new king-tiki rob and lynn you deserve it happy holidays x

[@andrewsmith6909]

Kon-tiki even 😊

[@RobandLynnontour]

Andrew if we had the money we would 👍happy holidays to you too

[@andrewsmith6909]

Hi Rob and Lynn I’m new to caravanning and going to France in June I know you used to be caravaners any tips ?

[@raymondsotheby5045]

Hi glad your bus is back, hope they’ve put correct antifreeze in your system. Should be pink

[@RobandLynnontour]

Hi and yes we are too, yes ours has been pink since we bought the van

[@raymondsotheby5045]

That pink antifreeze lasts for five years so how can alde say it’s corrosion. Hope you get full refund .we have alde system in our swift elegance 2022 model and had to have the combustion fan replaced after 8months, love your vlogs and enjoy your travels

[@richardchristmas8174]

Hi Lynn and Rob, since I told you about my boiler failure I’ve been following your story with interest and it’s got me thinking. My boiler failed after two years and although both my dealer and Alde have been brilliant, including upgrading my 3020 boiler to a 3030 model, I am now wondering how long the new boiler might last. I have messaged my dealer to clarify how long the new boiler is covered for, meanwhile I wish you good luck with your claim that the boiler is not fit for purpose, as, if successful, it will help all of us going forward.

[@RobandLynnontour]

Hi Richard and thank you for your comment, we were told that we have two years warranty from Alde and 12 months from our dealership, I hope that helps, Thank you, and we wish you all the best, please keep us updated as to how you get on Take care

[@roberthunt8883]

Lynn you need to just say the hell with it and get that Van that you love so much.

[@RobandLynnontour]

I know, I keep telling him, but does he listen ???

[@Calliesmumanddad]

Hi to you both, I have just watched the linked video about the Alde system very informative, we are caravaners and travel with our dog a border collie Callie. This is not acceptable for a living area with pets I know he mentioned it is on cars as well but that is a different matter you have a strong case here to change the accepted fitting of this system in a living area like carbon monoxide it can kill you if not contained.

[@RobandLynnontour]

We know it really isn’t acceptable, if we’d have stopped an extra day when our staffy was ill I honestly don’t think we would still have her

[@johnsouthern362]

Hi both, love the 774, been in the same van at Salop, do you know where the £15k is for the difference to the Escape version, both are on my lottery wish list too. Enjoy the bus now you have it back, Happy Holidays !!

[@RobandLynnontour]

Hi and yes it’s awesome, we can but dream, It’s actually quite a lot more, the escape is 82k and the Kontiki is 115k 😳😳😳😳 Thank you, we will, Take care and happy holidays to you too

[@mistyeyes6710]

😢 look how upset Lynn is 😢 she really likes that motorhome 😅 & i heard lynn say ' she could live in this 😅 so good luck on that lottery 😅 hope you have better luck than me 🙏🏼 😂 so happy you shown how low that bed goes, ive never seen one right down, not as bad as i thought, really hope you can get your money back but you do have a good chance 🙏🏼 happy you've got your second home back, now back, happy bloody holiday 💗 Roll on our Sunday cook vlog 😊 we want liver casserole 🙏🏼😂 love how Rob dives on lynn at the end 😂😂😂 awesome pair ❤🌹 enjoy your next break 🎉🥃🥃

[@RobandLynnontour]

Hi Misty and yes I actually could live in that one especially with the two living areas so I could get some peace and quiet occasionally 🤣🤣 The drop down bed is the best one I’ve seen. He’s so annoying isn’t he 🤣🤣🤣 Take care xx

[@mistyeyes6710]

@@RobandLynnontour you both do make me laugh 😂💕🌹 you're the best xx

[@andyfoxon4696]

Good video as normal 😊😊

[@RobandLynnontour]

Thank you Andy 👍

[@BobEarnshawMoHo]

That's the 784 we've ordered. We looked at the rear lounge 774 at Todds after Christmas. Brownhills and Lowdhams are at the show.

[@RobandLynnontour]

Yes Bob we went back on your vlog to find out 😂👍

[@junewilliams939]

Well im curious as to why you are coming to wrexham. My hometown xx❤️❤️❤️

[@RobandLynnontour]

Hi June we are here all will be revealed very soon ❤️

[@StephenOwen-yi5rx]

Glad you’ve had your bus back, corrosion started whilst under warranty Go get back what your owed.We have problems with our brand new Bailey Autograph collected on 1/12 whilst cleaning our bus 2 weeks ago found 2 x 3.5 inch screws sticking out of the roof and water leaking in, dealer ( Spinneys) do not seem in a rush to sort it out, Bailey have refused to speak to me, apparently there are a number of Bailey Motorhomes with this issue and they as yet have not contacted owners, unfortunately I do not have the power of social media so could you please inform your subscribers who own new Bailey Motorhomes the screws come from the light in the shower. I want to refuse repair and have the bus replaced due to water ingress itis only a few weeks old and water damage will not show until bus is out of warranty Keep up the good work enjoy your vlogs Steve & Gwenda ❤😢

[@RobandLynnontour]

Wow that’s awful, and yes we will definitely give it a mention, I’m sure there are a few Bailey Autograph owners on here

[@edwincooper7812]

Sell the static, sell the van, buy the tag, 😘 Lyn you next on the lottery win list after me 🤣😂, see you at the NEC Saturday.

[@RobandLynnontour]

That’s what we need win the lottery we better start playing it first 👍😂😂😂

[@Steve-ub40]

Great you got your van back,fingers crossed with getting your money back and I see you don’t like your silver microwave with finger marks iam a cook and I use baby oil on a cloth works wonders, 👍👍

[@RobandLynnontour]

Thank you 👍 yes I have thought about cleaning it with baby oil apparently it’s supposed to be very good 👍

[@user-ff5sx1ev3s]

Glad you got your van back guys, also hope you get a refund

[@RobandLynnontour]

Thank you, we are keeping everything crossed

[@mpjkea2000]

Lovely motorhome, we sold up 4 years ago and live full time, one of the best decision we have made. Easy living and easy traveling. We will carry on for as long as we can, me being 71 and my lovely wife 67.

[@RobandLynnontour]

Hi and yes it is, well done you, I take it you are retired, and what a lovely life you have, keep enjoying what you are doing ☺️☺️

[@jonesclanontheroadmoho]

Hi Rob & Lynn just to give you a heads up we got a pair of tickets for Friday's NEC AND FREE

[@RobandLynnontour]

Brilliant 🤩 Could you send us a private message please ☺️☺️

[@jonesclanontheroadmoho]

@@RobandLynnontour PM'd you on email

[@davidadderson2100]

I go outside and look for the exhaust vents to work out where the boiler might be on vans Im viewing. Can't afford that one though!

[@RobandLynnontour]

Aww good idea, thank you for that ☺️

[@rockingr]

I’ve watched the linked video and yes, it’s scary but it looks as though the fault lies with whoever connected the flexi pipe to the aluminium pipe with the clip being fitted too far back and a wider fitting should have been used such as a jubilee clip. I’m picking a new caravan up within the next week or so and that will be the first thing that I will check. Thanks for posting.

[@RobandLynnontour]

Glad it was of some help Take care

[@Stumpyinavan]

You could always become salop Lesiure ambassadors to get the van 😀and do a deal with them you are there than the staff

[@RobandLynnontour]

Wouldn’t that be awesome, but I don’t think they would agree to it sadly

[@Stumpyinavan]

@@RobandLynnontour you can but try. Darren the urban motrrhomer does it and the Radfords are brand ambassadors so it does happen get in there and sell yourselfs they get loads of free advertising from you in this channel

[@ericpatersoncycles]

😊 Hi R&L We have to say, good for you at least trying to get cash back, at 3.5yrs old the Alde should not be failing, Do we hope you get at least 50% back, We were in stitches again tonight at Rob attacking U Lynn for a wee kiss, he is the best laugh on tv, take care enjoy your trip away in the Bus 🚌 ❤ Eric & Marjorie

[@RobandLynnontour]

Hi both, thank you we are trying, we think it’s only fair, He’s a bloody pain 🤣🤣 Glad it made you laugh though, take care both

[@ericpatersoncycles]

@@RobandLynnontour It is a pain, fighting with companies who should be looking looking at customer satisfaction, making sure customers are happy, if they don’t sort there systems out they will loose out, take care x🌟🌟

[@RobandLynnontour]

@ericpatersoncycles hi and yes it really is, but we have to make a stand, and we are lucky enough to have a platform to highlight it

[@stevelickley2530]

Just bear in mind Alde supply Swift with the parts and their staff fit them ( join and all ) to the units going down the production line.

[@RobandLynnontour]

Hmm thank you for that

[@Meggy6571]

Good evening Guys, Nice to see you have the bus back and Salop look like a great dealership to work with. As for the Alde system hopefully it can be resolved even if they go halves as a good will gesture. Looking at the tag axle bit, we're not sure why Rob doesn't like Lynn's favourite 🤔, they look very similar, keep working on him Lynn 😊. Take care, happy holidays, Paul and Joanne 👍

[@RobandLynnontour]

Hi both, we are so happy we’ve got it back ☺️☺️ Salop are really great and we do highly recommend them as a dealership. We are hoping so, it would definitely be a great gesture on their behalf as the van is only 3.5 years old. They really are similar but he’s a man, and who understands them? 🤣🤣🤣 Take care both and happy holidays to you too ☺️☺️

[@Meggy6571]

@@RobandLynnontour Thankyou 👍

[@Grumpycycling65]

That bed and table look like a very expensive future problem when they go wrong 😂

[@RobandLynnontour]

You know, I actually thought that when Robert was operating them 🙈🙈

[@synsilver3315]

Robert, I'm sure Lynn is signaling that " You shouldn't start what you can't finish ...... to a high standard " !!! LOL, she's so cute, and you are Old Rubbish !!! Now, in all honesty my comments are is jest, and coming from an Old Person's perspective. Enjoy your banter ( although I can't understand the half of it's origin/slang ), and your Channel is good for the heart. Take care, and hope you have wonderful travels/experiences. Always, Syn Silver ( American of course ) !!!

[@RobandLynnontour]

Unbelievable 😂😂thank you for your comment 😂😂

[@JackSezScallywag]

Hi both. The KonTiki is a nice motorhome, and if you really want it, why don’t you sell your static so you could get it ?

[@RobandLynnontour]

Hi we agree it’s lovely isn’t it not that lovely to sell our static though 👍

[@moneygoesround]

Hi lyn and rob just watched the vids makes prefect sense but it’s a known problem but alde will blame the installers ie swift and swift will blame alde for not coating the ends of the pipes coming out of the boiler , I would say it’s a design fault if they fitted brass connections onto the tails with a threaded ie 1/2 male iron then a female connection onto pipe work this would solve it , or better still changed it for a plastic connection I would be sending a link to both swift and alde and see what they say .regards Andy

[@RobandLynnontour]

Hi Andy, firstly thank you, We know we are fighting an uphill battle, but we have to make a stand for everyone out there, I will get in touch with Swift next week when we are back to see what they have to say Thanks again

[@The-Salty-Bager]

I think swift added a 6 month extension on the warranty during lockdown and know I read it on their site. I had an issue 2 month out of original warranty so would still be in the 6 month extension, as I couldn’t find the evidence swift wouldn’t honour it and denied the extension ever existed.

[@RobandLynnontour]

Hi that’s absolutely unbelievable what these manufacturers get away with isn’t it

[@davidlindley485]

Hi Rob and Lyn. It's excellent that you have got your motorhome back but I still maintain that at the very least you should get a full refund from Alde. Can I suggest that you familiarise yourself with the Sale of Goods Act 1979. It is my understanding that the act considers what it is reasonable to expect a commodity/product to last and to some extent ignores the manufacturers warranty. Bearing in mind that the boiler has been fitted into a motorhome that would be expected to still be in use for probably twenty years or more. Then it isn't unreasonable to expect the boiler to last a similar amount of time and Alde cannot argue that it was reasonable for it only last for 3.5 years. Also the boiler suffered a catastrophic failure where it needed a major repair/replacement which clearly demonstrates that the boiler fitted to your motorhome was not fit for purpose. Good luck Dave

[@RobandLynnontour]

Hi Dave, and thank you so much for this, we will take a look and hopefully it will help us fight this, because it’s just wrong that it’s only lasted 3.5 years

[@davidlindley485]

Hi again. I have just watched the video that you attached. To me it seems to confirm that there is an admission that there is potentially an inherent fault with the installation that means that some boilers will fail and some will not. Therefore on the basis of the video it would appear that Alde cannot guarantee that every boiler that they produce will not be affected with this problem. Unbelievable!!!!

[@Noselfies-zm7dd]

HI both, watched both parts of the video and some really good points in there and I'm sure they know their onions. However, personally (and I'm happy to be corrected) I don't see the relevance for your corrosion problem. I say that as it seems to relate more to leakage from the pipes rather than the boiler itself and I would have thought you would have easily spotted the leakage point if the pipes are external, and there would be no external leak if the pipes are internal. I am not saying what they are demonstrating is not a problem, just that I don't think it is your problem. Even if the aluminium corroded as demonstrated in the video, that corrosion takes place on the inner side of the hose clip so would be contained within the rubber/aluminium tubes until it became really bad over time or the clip relaxed allowing fluid to leak through. As said in the video, aluminium corrodes extremely quickly and forms a white coating called aluminium oxide. The beauty of that is that that oxide forms a protective barrier on the aluminium reducing further corrosion. Water by itself will only slowly corrode aluminium, indeed some aluminium alloys are used specifically for marine applications because of their much better resistance to corrosion than steel in sea water. To speed the process up it needs the presence of a metal at a distance from aluminium in the electrochemical series then the water acts as an electrolyte, speeding up the aluminium corrosion. Not knowing the materials used in the construction of the Alde boiler it is difficult to say whether galvanic corrosion as it is known is more likely the problem you faced but I know stainless steel and aluminium are both mentioned so the possibility is there. I guess Alde will say that their additives will prevent that happening, but I would question why they are not being open with you on the site and cause of the leak. Finally, a couple of more points on the video where they recommend cleaning and coating the ends of the pipes, a) if under warranty that would most likely void it, and if not good luck with dismantling it and reassembling. b) Cleaning aluminium to remove the oxide (applies also copper/brass) is not generally a good idea as it promotes more corrosion unless some form of coating is applied afterwards as shown in this case. I wish you good luck with your claim and hope you will be successful

[@RobandLynnontour]

Hi and thank you for taking the time to write all this out, we really appreciate it and it makes very interesting reading

[@angieunderwood1576]

Brownhills had bad history with them and I'm not the only one .bought brand-new went out couple times come back on a low loader. 12 months to get full refund . Try n get a independant inspection before requesting refund as no fit for purpose .but you will get it back ..I'm in wrexham and my birthday is 10th so many coincident s happy travelling

[@RobandLynnontour]

Hi fingers crossed we will get our money back 👍 the cost of vans these days is unbelievable you would think they would make the things that go in them a lot better 👍

[@angieunderwood1576]

@RobandLynnontour tbh we paid out for a bessacar 490 I think it was but then ended up with an auto trail and eventual the autotrail miami 740 d which was absolutely fantastic .that was on a renault base semi automatic ..I think our biggest mistake in all of our experiences was paying cash . If you get finance on part of the price then you have a little back up to help if things go wrong .fingers crossed guys x

[@janesmart1188]

That bed and table in that new van would be mega expensive to fix if anything went wrong.

[@RobandLynnontour]

You have a point there Jane 👍

[@robertlawrence4561]

Hope you get a resolution over this debacle with the boiler.

[@RobandLynnontour]

Thank you fingers crossed we will get this whole situation sorted 👍

[@jackiestokes6502]

Lynn, What’s your cooking vlog called please x😊

[@RobandLynnontour]

Hi it’s Cooking with Lynn on a Sunday, it’s on our channel, if made a playlist of the videos, I haven’t put many of them up at the moment

[@tomegton]

having followed your channel for a while , I am once again thinking about changing to a Motorhome. last time I was tempted i borrowed one for a week while walking Hadrians wall, but found it a totally useless piece of kit, having to stack things away every moring and parking was a nightmare. what are your thought on caravans against MH?

[@RobandLynnontour]

Hi packing a Motorhome down becomes so easy after a while regarding parking we have never had much of a problem 🤷 regarding caravans we absolutely love them 👍we had caravans for many years and loved every moment 👍but in our opinion Motorhomes are definitely a easier life 👍

[@tomegton]

Hi, thanks for your reply, we tend to leave our caravan in one place for 4/5 days and drive maybe 5/10 miles max and park up, then do lots of all day walks, do you not worry about the security of your van when leaving it somewhere often remote whist going out for the day? A friend of mine seems to spend more time driving each day than going anywhere with his MH@@RobandLynnontour

[@Heather-J]

If you get the money back put it towards buying that van 😅

[@RobandLynnontour]

What a good idea 🥰🥰🥰

[@philipsteel5024]

How do you put up with him Lynn. Glad you got the bus back.

[@RobandLynnontour]

It comes after many years of practice 😂

[@moneygoesround]

Hi rob what have they replaced or have they just cut the pipes backs or put new ones in ?

[@RobandLynnontour]

Hi they have basically refurbished the boiler 👍

[@moneygoesround]

@@RobandLynnontour Did they not send you pics of the corrosion etc on pipes for the money they have charged I would what a new heat exchanger etc

[@RobandLynnontour]

@@moneygoesround hi again and no, we did request photos but they said they had disposed of the faulty parts after we’d given them the go ahead with the repair 🤷🏼‍♀️

[@moneygoesround]

@@RobandLynnontour that’s very convenient of them sounds more like they did not what you to see it was that salop or alde someone must have taken pics of it unless it’s a cover up as they both made money out of you , where is the good will nowadays ???

[@carlwoodcock9249]

Just go for it 👍👍 874 🇬🇧🇬🇧🇬🇧

[@RobandLynnontour]

We would if we’d got the money 💰

[@pelletboilers1066]

Would you not consider selling the static to buy the new van ?

[@RobandLynnontour]

Hi we wouldn’t do that no 👍

[@mpjkea2000]

Fit for purpose is interesting one. Your claim is with the seller. Even with a 1, 2, 3, year warrenty you can still claim. We sued for unfit for purpose for a rubbish motorhome which was a year old. With your boiler, it cost £1100 to remedy the situation, the question would be should the boiler cost £ 250 a year plus the inconvenience ..?? We were a week away from a court hearing then the majour dealer gave us our money back.

[@RobandLynnontour]

Hi and thank you for that, we might have to go down that route

[@annrimmington9248]

Thank you for replying 😀 How about selling your static as yes your children will benefit in the end. You could just live and travel in the twin axle. ❌🅰️

[@RobandLynnontour]

We sadly can’t yet as Robert still needs to work, we aren’t as fortunate as some others who can do this, if we sold the static we wouldn’t get anywhere near what we paid for it, they only depreciate, and very quickly too X

[@annrimmington9248]

❌🅰️ Understood. 👍

[@stevelickley2530]

Kon Tiki - Stalkers !! ( Sell his truck Lynne - tell him later )

[@RobandLynnontour]

Now that is an awesome idea 💡 🤣🤣

[@tylerstravels0610]

Go on, just buy her the bloody van, imagine all the snogs you would get 🙂 Least your van is fixed now, let the holidays begin 🙂 take care, Trev Debz and Tyler

[@RobandLynnontour]

Hi both, wouldn’t that be awesome 🤩 Yes we are over the moon that ours is fixed Take care all

[@RobertSmith-cv1cu]

At least you have the van back but it's not good enough.

[@RobandLynnontour]

It really isn’t good enough is it 🤷‍♂️👍