Westinghouse WGen9500 Generator Won't Start Diagnosis and Repair No Spark Easy Fix

[@robcole332]

Great catch. Hardly ever see a bad spark plug. I could see many throwing a good coil away. Thanks.

[@IndRepair]

Yeah, extremely rare even though every other customer says they thing it needs a spark plug LOL. We see 2-4 every year but fix over 3,000 machines each year

[@kendoeditionfuego1619]

8:33 es lo más épico 😂 nunca vi una mano ✋ escapando de algo tan rápido... Vaya chispa agarraste. Saludos

[@IndRepair]

Haha! It was an electrifying experience, no doubt. Thanks for watching!

[@kevinanglin678]

​@IndRepair Do you know what p-00 means on the screen have been running the generator for 2 days no power at house and while sleeping generator no longer puts power out to outlets and shows p-00 all breakers on generator are reset and on

[@IndRepair]

@@kevinanglin678 Likely an issue with the voltage regulator sounds like getting no output to the board

[@kevinanglin678]

@IndRepair okay yesterday evening I notice the battery didn't have enough charge to start it with the button had to pull start it so I thought it was a bad battery and just didn't hold a charge from it running that morning does that voltage regulator also charge the battery?

[@56nomadman]

Nice! Good to see a guy sharing his knowledge. 👍🏻👍🏻

[@IndRepair]

I appreciate you watching! Always try to help in some way

[@jeffvolmer6152]

Update! I was wrong! You can actually start it without a battery, but you do have to spray starting fluid into the carb, and the battery switch has to be on. The generator, once running/ fired, will power the front panel and valve that allows fuel flow and automatically operate the choke! With a charged battery, it fires right up without starting fluid, but the choke has to be manually closed. So yes, the gas flow valve needs power! I found out all this because this thing was evidently dropped off of a truck or something! The housing is broken where the starter bolts on, and the starter won't engage the flywheel! So, it has to be pull started! It fired right up, though! Looks like it only has 159 hours on it. The oil was pretty black, like it has never been changed. SMDH people treat a 1200$ or more piece of equipment like this. No oil leaks so not worth trying to take it all apart to fix the housing. It's almost impossible to weld cast aluminum anyway! I'd love to send a picture of it. My work is done on it! Now I just have to give him the bill! 😅

[@IndRepair]

Awesome news! Great job getting it done and thank you for sharing your experiences with this generator!

[@Maranatha-TXT]

Hey what happens if I left on choke position all night? Thanks for your help

[@fredknapp2177]

Really good stuff for a homeowner with limited experience to understand. Just got a new one of these, the thing driving me nuts is it runs fine when manually pull starting, set choke manually...but when trying to auto start.... goes through the sequence of turning over for a while, trying a couple times and sometimes will start and sometimes not...even with battery charged by the 3rd of 4th try starts getting weak. No idea why it won't just start faster

[@IndRepair]

I have ran into the same thing and noticed they do not start fast or easy with the auto start on these! I would run ethanol free fuel to ensure it lasts you a long time and doesn't gum up but other than that it should start easier than they do. Must have something to do with the way the choke adjusts during this process. It seemed to me like it started the process with little to no choke and slowly closes on each attempt. Thanks for watching!

[@evgeneiac]

Mine started to do the same thing. It tries to start 3-4x with what seems to be full power, but is clearly limping by the 5th try. If it takes more than that, forget it and it's only 50F. Did you ever find a solution?

[@IndRepair]

@@evgeneiac It seems most everyone is having and issue with the choke plate not closing all the way. The choke moves on and off until it starts on these models and sometimes the vent tube or some other obstruction above the carburetor is the cause

[@eric_eagle]

I have one of these that are dual fuel. The gasoline side never started up, ever. The propane side starts up like a champ every time, so I've just used that when needed. But it would be nice for both sides to work, so I can fill it up while it's running and keep it going without interruption. Would you expect that it'd be a bad carburetor?

[@IndRepair]

Likely gummed up if I had to guess

[@SamRadRV]

Is the fuel valve turned on?

[@eric_eagle]

@@SamRadRV yeah, turns out it was the carburetor. Cleaned it out and it starts fine now!

[@IndRepair]

Nice!

[@homesculptor]

I have one its about 9 months old. It has a FOB and it took about 5 times to cycle before it started. I tried today, and the battery was to low to go through the starter cycle. When I first got it, it ran on the first cycle. I got about 40 hours on it, if that, and hadn't started it in 6 months, bad Pat, but I'm thinking auto choke as it is cold? Is there a dial or screw for that?

[@IndRepair]

It could be the fuel quality or come debris in the carb jets. You can manually fully choke it but the battery much be changed to start it. If only partially charged pull start will still normally work

[@sparty34]

Great video.

[@IndRepair]

Glad to help! Thanks for watching!

[@jeffreygamble4949]

Great video. Thanks

[@IndRepair]

Thanks for watching!

[@gene2200]

So if the power is left on the selonoid stays energized?, or just while running. Use mine here daily lately and just leave it on and use the remote. Its just starting to die from fuel starvation once in a while then its ok after it sits, do they have a fuel pump like Briggs does? Gonna look it over in the daytime, couldn't find any info about one on it, thanks.

[@IndRepair]

It stays energized the whole time the unit is on to allow fuel into the engine. I would check for a restriction in the tank/filter/line it is probably running out from a slower than needed fuel flow

[@gene2200]

Was the pump, works fine being gravity fed, their service is kinda lousy, I read it was good somewhere but..., I put brushes in it I had around, were just completely wore down, were exact fit. Gonna see if I can get an AVR from them before it goes. Got an email today saying any labor was no longer covered since 2wks ago, go figure. Had it 14 months. Not like I can just load it up and take to wherever

[@IndRepair]

Absolutely!!

[@shaungriffin4617]

Will the start switch cause it not to run ? I'm having an issue with the light and the start stop switch not lighting up

[@IndRepair]

Yea, they will have to be light which also sends power to the after fire solenoid to allow fuel to the engine.

[@KaseyLaRue]

Great video. Thanks!

[@IndRepair]

Thanks for watching!!

[@adamfullerton1192]

Iv got a new one last year. Never started it and now the battery is dead. Will it start with the pull cord with a dead battery or does it have to have charge on the battery for the carb solenoid

[@IndRepair]

The battery does have to be charged to get it to start because the solenoid is directly powered by the battery. Many other similar units will power the solenoid off the stator so it gets power soon as you pull the engine over. Thanks for watching!

[@rickjames302]

Any suggestion for bypassing the CO detector on the new 9500DF units? We use one for powering up towed floats for lighting and audio. The unit is housed in bed of truck and not inside a home. Autoshutdown on us twice last parade day when wind started blowing from different direction

[@IndRepair]

If I remember correctly the 9500DF has the control board where it will not start up if the CO detector is not hooked up. Others have a normally closed (or open) circuit that just opens (or closes) when the CO is detected. If you make any modifications make sure to clearly label the generator just so anyone else who may ever use it knows it is disabled. I would try and divert the exhaust better to keep it from being in the same area as the generator sits. Sorry I cannot help you better here! Thanks for watching!

[@1djbecker]

That's probably a legitimate shutdown. Some CO detectors have a recess in the back of the unit where you can place a magnet to reset the trigger memory.

[@IndRepair]

Definitely!

[@richardbell5415]

Just bought a new 9500df with remote start. The choke isnt closing enough to start when cold is there an adjustment i can make thx

[@IndRepair]

Have not seen this issue yet, I am unaware of an adjustment that is possible to the choke. Is the fuel quality good or is it possible the issue could lie there?

[@gene2200]

My choke was getting hung up on the crankcase hose coming from the valve cover today, check that.

[@caroleemoreno8086]

I have this same exact issue! Right out of the box new I have always had to manually close the choke in order for the electric start or fob to work.

[@caroleemoreno8086]

@@gene2200 this was my exact problem! Zip tied that hose away from the lever and boom! Started first try! Thanks so much!

[@daniel.j.rauscher]

What about if I go to start it and it doesn’t even try to turn at all? Does that mean it has to be a battery issue? Or could it still be something else? (I also tried to start it with the pull cord, but I’ve never been able to get it to start that way in the few years I’ve owned it.)

[@IndRepair]

I would check the battery and connections first and go from there

[@johnbaxley8948]

What about a starter issue? Vs the battery? How to know the difference?

[@chrisb7731]

I have a westinghouse WH7500E generator. Its an older model but in great shape, hardly ever used. The solenoid works but is not getting power to it. The unit only has a start switch. There is a main breaker, but it doesn't make a difference. Would you have any idea what the problem might be ?

[@IndRepair]

I see the start switch fail a lot but I believe these has the in line fuse on the smaller red wire from the battery or solenoid also. Check it first

[@michaelray5826]

Do you have a link for that tool you removed the spark plug with as well as a spark plug for that exact generator

[@IndRepair]

You can find a similar wrench at amzn.to/3TImTda and the spark plug at amzn.to/3XZRBRu

[@michaelray5826]

@@IndRepair appreciate the quick response and links!

[@IndRepair]

Glad to assist!

[@michaelray5826]

@@IndRepair so I changed the spark plug. It will start when I am on propane but not on gas. Gas has been in there for a year but had stabilizer in it. Could it be bad gas?

[@KSMike1]

What’s the difference between a BPR5ES and a BPR6ES, and how do you know which to use (or do you just have the cross reference memorized)?

[@IndRepair]

The BPR5ES is a slightly hotter plug. I see them used interchangeably many times with no issues and some would say it's all a marketing ploy. An old timer turned me on to using it on these and we have seen better results and less carbon on these engines that get beat to death. The normal cross reference is BPR6ES or the Champion RN9YC crosses to both...The same engines many times call for one or the other depending on the application.

[@KSMike1]

@@IndRepair thanks for your reply! Would you choose one over the other for an MTD 2-stage snowblower with a Chinese 179cc?

[@IndRepair]

We use the BPR6ES on all snowblowers with these plugs

[@davemonty7958]

Great video, thanks! I have a similar generator, except mine is dual fuel. It runs great on LP gas but will not start on gas. What do you think it could be?

[@IndRepair]

I would look at fuel supply and quality of the fuel. Float in carburetor could be gummed up also

[@Nw46784]

I have the duel fuel model that’s only a few years old and only been run twice. . It will run on propane but not on fuel. It’s getting fuel, spark, and oil is good. Any suggestion? Could it be the fuel pump?

[@IndRepair]

I believe all of these are gravity fed units. Are you sure the fuel is turned on and not blocked somewhere, actually getting to the carburetor?

[@Nw46784]

@@IndRepair yes I checked the lines.

[@IndRepair]

@@Nw46784 It almost has to be the carburetor float stuck not allowing fuel in. Try the bolt on the bottom of the carburetor, see if you get flow from it

[@Nw46784]

@@IndRepair I loosened the drain screw on the bottom of the carburetor and fuel is draining out, I wonder if it’s that electrical fuel pump that’s on the bottom of it, maybe it’s gunked up.

[@IndRepair]

That is supposed to stop both propane and fuel but I suppose it could be not working yet still allowing propane in

[@eaj12001]

What type of spark plug wrench were you using

[@IndRepair]

I have been looking for these for years but can't find them anywhere have the two I bought in 2020 still using them. Closest I found is the one at amzn.to/4gQWrrF

[@eaj12001]

@@IndRepair thanks…wonder why they don’t make them anymore

[@IndRepair]

Wish they did!

[@spea111]

Hello Martin! I've been trying to troubleshoot the exact generator. I've followed your steps including having changed the spark plug for a new one. What worked for me to get it started is a shot of carb-cleaner and it fires right up. HOWEVER, it's the ONLY way to get the generator started. Meaning, it needs to be turned on and after having pressed START while it is attempting to turn over, to spray some cleaner in there - it will then start immediately. I'm not sure what's wrong - any advice?

[@IndRepair]

Carburetor or fuel related issue likely

[@spea111]

@@IndRepair I added new fuel with stabilizer. How challenging is it to replace the carburetor?

[@IndRepair]

I would clean it first if you need it right away. Not too bad of a job at all

[@Honestandtruth007]

Great job 👏👍 Sir You fixed it

[@IndRepair]

Thanks for watching!

[@carminesemioli8293]

​@IndRepair I have the same generator. Battery is charged but I get no response at the push button, remote, or pull starting. What should I check next?

[@Perolikewhy]

@@carminesemioli8293commenting for the response

[@ProudlyConfused]

Thankyou for the great video, I just purchased one of these units and its good to know how to diagnose these issues if they occur. A Q for you if you dont mind, in the manual it lists the oil plug crush washer as 94004 however I cant find this part number anywhere - do you happen to know what size crush washer to use?

[@IndRepair]

We usually use Honda crush washers for everything...I believe it is a 90601-ZE1-000 but I do not have one here to confirm

[@ProudlyConfused]

@@IndRepair appreciate you taking the time will 100 percent order some and give em a try

[@IndRepair]

Sure thing!

[@ja9915]

Familiar with the WGEN 11500TFC ? I would like to bypass the CO sensor to prevent issues later. What pins need a jumper ? I run it 50 feet from any structures. THanks

[@IndRepair]

Sorry I can't help with this one

[@OscarMartinez-rz7cj]

Good video, what can you isolate if you have a duel fuel model? Mine is DF and will start with propane but not gas.

[@IndRepair]

I would make sure the carburetor is actually getting fuel at the fuel line going into the carburetor, or remove the bolt on the bottom of the carburetor with the fuel on and see if you get flow there. If not, address the blockage somewhere. If it is getting fuel, the fuel is likely bad enough not to run the machine

[@MPM-u3p]

@@IndRepair so if it runs perfectly on LP, but won’t turn over or run in gas (confirmed gas is flowing through carb), you think it is fuel quality (old fuel)? How “dry” must I get the tank before adding new fuel?

[@IndRepair]

@@MPM-u3p I would dry it all out completely and if bad fuel was being used or stored with gas in it the float in the carburetor could also be stuck

[@MPM-u3p]

@@IndRepair You nailed it. Finally just got in and took off the air cover and solenoid to get to the float. Cleaned it up a little. Started right up.

[@IndRepair]

Awesome job!

[@gammadas]

I am a rookie and I really enjoyed your stepwise troubleshooting session. Can the large amount of smoke indicate worn-out piston rings leaking oil into the cylinder which is burning and causing the smoke?

[@IndRepair]

I appreciate that! It can indicate this but in most cases with small engines that is not the cause. A blown head gasket would be a much likelier cause

[@RAGINxxXxxCAJUN]

Thank you!!

[@IndRepair]

Glad to help!

[@itpro1985]

having problems with a similar model of the Westinghouse Wgen5300. Only working with the choke on full, starts to run hard after waiting 10 mintues, moving the choke off, slowly, it runs rough and wont even out. Throttle keeps bouncing around, reving itself. If choke is about half open or off, the generator just shuts down. Basically brand new, few months old. Any suggestions? I think it almost has to be the Carb somehow, but I dont want to disassemble if im just missing something.

[@IndRepair]

It definitely sounds like a carburetor issue based on the description given. This is definitely where I would start

[@guymoe81]

Good morning do you have a generator you would recommend or maybe make a video about that thanks.

[@IndRepair]

A lot of people like the generator in the video, Onan makes great generators and the Hondas do pretty well for an inverter type

[@jimbofresh]

On mine the battery light doesn't come on. I've charged the battery and replaced the battery with the same result. It runs fine when using the pull cord, but can't start with the button. Any suggestions?

[@IndRepair]

Check the in line fuse. If not the switch itself is the likely culprit

[@jimbofresh]

@@IndRepair thank you

[@raulholguiin]

Same problem right now

[@scorpio415]

I'm planning on buying same generator next month ( August ). Questions... should I change the spark plug and want gap to use? Thank You!

[@IndRepair]

It is the weak point, use an NGK BPR6ES normally on these. Make sure thread length and everything matches up like usualy but should be what you need. You can also use the spark plug number from the Torch plug in it to match the direct replacement. Thanks for watching!

[@gustavocambeiro5545]

my battery appears to be dead, do yo have a video around replacing the battery?

[@IndRepair]

I sure do not on these wish I could help!

[@Johnny666M]

If you don't mind, how do I take the battery out to replace it? It appears I have to take off a wheel or remove the panel? The manual doesn't say anything about it of course. Thanks and great video!

[@robneidige9108]

I have one that when I flip the battery switch I don’t get a light at all. I’m thinking bad switch. Do you happen to know where I could get an oem one?

[@IndRepair]

I would first double check the connections and battery and if everything looks good pull the switch out and test it with a volt meter. If it is the switch I can get you a replacement link. Thanks for watching!

[@jeffvolmer6152]

Stupid question, If it has to have a battery to open the valve on the carb for gas flow, why does it have a pull start? And does the battery switch have to be on for it to pull start? I just had one given to me to see if I could get it running. I'm just doing research before diving in. As far as he knows, it has never run on propane, only gas. Thanks in advance, Jeff

[@IndRepair]

That is a great question, many times when an engine won't start with an electric start, the pull start, since spun faster may work. Battery switch must be on to start. Thanks for watching!

[@jeffvolmer6152]

So, does it have to have a battery? Because this doesn't have one in it. So, I guess the first thing I need to do is get a battery. But if it had a dead battery it should still start with the pull start. Or am I missing something like, the switch needs to be on for the coil to not be grounded, but you can start it with the pull start as long as you manually operate the choke?

[@IndRepair]

Yes, must have a battery

[@jeffvolmer6152]

Oh, the one I have is a Wgen9500DF. Thanks

[@jeffvolmer6152]

Well, I will let you know in a week or so. I will let you know what I find out. But, I think the battery switch is a single through 2 pole switch. I don't need a battery to start it. But, I do have to manually operate the choke without it. The switch grounds out the spray plug and powers the control panel. When the start/stop button is pushed, it operates the automatic choke and cranks the engine. If it doesn't start, it will do it twice more. Same when the remote is used. When manually starting it, with the pull start, you have to physically move the choke lever. At this point, I'm not sure how the propane side works yet. I'm an old man and have never seen dual fuel carbs before. So I'm not sure what keeps the propane from free flowing when it's not running. Like I said, before I dig in and start figuring out what's not working, I want to know how it is supposed to work. Your videos are great, and I did subscribe! Thank you for your help. I will update you.

[@Inmate533]

I need a new battery for this generator, but I have no idea where to get one. Do you know where to get one?

[@IndRepair]

Use the numbers directly off the side of the battery to obtain a new one. You can get one locally or online

[@Inmate533]

@@IndRepair I don’t have it anymore. I bought a different 12V battery that doesn’t fit in the cage provided on the generator. It sucks to use in the winter. What are the numbers on your battery?

[@IndRepair]

@@Inmate533 I do not have this generator here anymore. Looks like a good replacement can be purchased at amzn.to/3SjLDHX

[@KaseyLaRue]

Batteries plus

[@jammiedevaney]

I have the 9500 dual fuel model and when I turn the battery switch on it doesn't absolutely nothing. How would I go about diagnosing that?

[@IndRepair]

Start with checking the battery, connections and fuse

[@jammiedevaney]

@IndRepair where's the fuse? Battery is good

[@IndRepair]

@@jammiedevaney Honestly not really sure but if you follow the red wires going from the battery and to the solenoid somewhere in the circuit there should be a plastic connector that will have a fuse for the battery connection

[@jammiedevaney]

@@IndRepair thank you so much!

[@IndRepair]

@@jammiedevaney glad to help!

[@juansoria4086]

I have the same generator. It’s 2 years old, only used it once (i religiously start it every couple of months). I went to use it this week due to the storm approaching and found out that it has no output. Runs fine but there is no power coming out of any of the plugs. I did click the red button on the side to reset it, still no luck. Any ideas what it could be? The meter screen on the front reads 240+ volts.

[@IndRepair]

That is definitely strange! If output is reading good you should have voltage out

[@christopherrichards1025]

Check the GFI buttons.

[@johnbaxley8948]

Mine has a little switch on the front and it has to be up in order for the power to come out.

[@jeffvolmer6152]

lmao, the red "reset" button is for programming the remote!

[@gene2200]

Ever have a starter grind hard and not engage? Ill double check conections tomorrow. A bendex maybe?, probably. On 3rd set of brushes today but otherwise its been a great generator, fuel pump failed so just gravity feed it, don't know why it needs one. Does have 3000 hrs, ther're 3yr warranty really isn't I've found out. Gonna keep a spare AVR handy much as i depend on it. Yours is Kinda of alot smokey and still runs ok, hopefully from something you sprayed into carburator for dry start.

[@IndRepair]

Most likely a bendix or connection issue. Thanks for watching!

[@gene2200]

@@IndRepair predator starters fit Westinghouse so I have 2 spares, imagine that

[@IndRepair]

Crazy how interchangeable everything is anymore!!

[@JOHNALLEN-od3bn]

Can you explain the starter button issues?

[@IndRepair]

Starter button does not work usually says a Starter button assembly issue. Replace this to solver the problem. Do full testing of the solenoid first

[@JOHNALLEN-od3bn]

@IndRepair thank you.

[@skydrol55]

I have the same problem and I disconnected the coil wire and it started right up. Now I don’t know what to do next. Can I just run it like that from now on?

[@IndRepair]

You disconnected the kill wire and it started? Has the oil level been checked? Could be the low oil shutdown killing the engine

[@skydrol55]

@@IndRepairI figured it out. I disconnected the oil sensor wire no help. Then the oil module and cranked. Thanks for the video. It’s was a big help.

[@IndRepair]

@@skydrol55 Awesome job!

[@caroleemoreno8086]

I have this generator and love it, but right out of the box the auto choke did not close when using the fob or start button on the unit. It's always midway between open and close when I go to start it up. I have to manually close the choke lever and it fires right up, then the choke lever will automatically move to the left on it's own and she purrs like a kitten. Can't seem to figure out why the auto choke only returns back to the midway point after shutting the generator down and why when trying to use the fob or electric start the choke is not closing on it's own. Does this is hot or cold temperatures and it has not worked from day one. Running on gasoline, haven't tried propane yet. Any advise you can give me? Westinghouse won't answer my inquiries. Is this auto choke somehow adjustable? Battery is always fully charged so not sure what the issue is.

[@IndRepair]

It sounds like faulty auto choke or the board is not sending the proper voltage. I would return it if you can, these electrical issues on something this new are definitely a pain. I would love to know what you find out

[@caroleemoreno8086]

@@IndRepairok thanks. I am also going to check and see if the lever is getting hung up on the hose like the other poster had happen.

[@IndRepair]

@@caroleemoreno8086 It should be able to swing open and shut without any obstructions, of course. I had one this morning that actually had a piece of packaging stuck in it. Soon as it was removed and the choke was allowed to close all the way it fired right up

[@caroleemoreno8086]

Thanks for the feedback, I am going to check it out as soon as it stops raining! Which may be never in my part of PA! @@IndRepair

[@KaseyLaRue]

Why would the spark plug shoot out of the generator?

[@IndRepair]

Not tight, wrong plug or the threads are stripped

[@Omar-Dawood]

I have one of those with dual fuel when I switch to propane it starts right up using the start button or hand start but when using gas the starts button keeps cranking but won’t start unless I use the hand cable then it starts btw mine was doing that since the day I bought it

[@IndRepair]

Wow! That is no good at all

[@sloan2007]

When I turn on the battery switch it want to turn over with out me even pushing the start button . Do you think it would be the battery

[@IndRepair]

Probably a bad solenoid or start switch itself

[@sloan2007]

@@IndRepair thanks. I bought a new battery and if that don’t work I will get the switch and solenoid.

[@Joshua-eg6bp]

I have same, battery fully charged but cant get the light to come one or any tbing i tested the battery show 12v not sure whats going on,

[@IndRepair]

Check the fuse in line

[@Joshua-eg6bp]

Fuse still good. I am suspecting it might be the starter solenoid what u think ?​@IndRepair

[@IndRepair]

@@Joshua-eg6bp If the fuse is good it is likely the start button assembly itself or wiring/voltage to it. If the solenoid was bad the light would still come on

[@rufelestrada9791]

I have a 9500 Westinghouse unit, new, used only 8 hours, sat for a year, carb gummed up; cleaned out the carb and reassembled, but could not find the carb solenoid wire. Started ok, but when I plugged in the wrong wire into the solenoid, I shorted out the electrical panel of the generator. Now nothing works. Wondering where to start? Can you do a video on the back of the electrical panel? The reason I used the wrong wire, is that there was more than one free wire with a plug ready to go in the area. I used the wrong plug, and now I'm stuck.

[@IndRepair]

Hmm have never seen any other wires loose on this model trying to figure out exactly what would have shorted anything out. Will see if I have another unit around here to do a video on not sure there is one here right now

[@emmanuelleverette3447]

Another issue. The Pull string starts but the push start or keyless remote will not start it. What’s the issue?

[@IndRepair]

That is interesting, could be the solenoid or starter. The battery is charged and connections are tight of course?

[@emmanuelleverette3447]

@@IndRepair the generator run w the pull string. No problem

[@emmanuelleverette3447]

@@IndRepair battery has bn charged

[@IndRepair]

I would check the voltage to the solenoid when trying to start it. If getting voltage there check voltage at the starter. I believer there is also an in line fuse for the starter on these, cannot remember off top for sure

[@IndRepair]

@@emmanuelleverette3447 Test solenoid when trying to turn it over to see if you get 12 volts

[@sammyrichards8949]

Can you help me on my Western house generator I can't get the green starter button to light up or give the generator no power.It's gotta bring me battery on it.And I checked all the switches and they're all fine but I can't get the starter button and bought a new one

[@IndRepair]

Normally the start button itself if vattery, connections and fuse were checked

[@emmanuelleverette3447]

No start No Coil. New Spark plug.

[@steveriggenbach90]

I’m surprised your tester didn’t light up. That normally shows the integrity of the coil. Dual purpose, also a mosquito fogged too.

[@IndRepair]

Yeah it fogged up for probably 10-15 minutes before it cleared up. Seems like someone likely tipped it. The plug must have been bad in some way where it wouldn't show up...strange for sure!

[@steveriggenbach90]

@@IndRepair does the cleanliness of the wire make a difference? P. S. Only reason why I chuckled when you got bit….been there. Lol.

[@IndRepair]

@@steveriggenbach90 Haha I would have been laughing at me too. I forgot these went in cycles and kept trying to start. They will read through most anything shouldn't have to be remotely clean many of them are oil soaked and it work good in every instance there

[@philliphall5198]

Where is the best place to buy new Honda engines like GX 270 and GX 390 ??? If you don’t mind I’m in West Texas Thank You 🙏

[@IndRepair]

I use a local company for the best prices. I am not sure in your area probably a Honda dealer of some sorts if you can talk to them and get a deal

[@emmanuelleverette3447]

I’m still having issues w the starter. What city and state are you in? I’m OTR I wnna bring it to you Bc I depend on this for AC and heat

[@IndRepair]

607 Hannah St Bloomington, IL 61701 Open Monday through Friday 9 to 5

[@juliocs5483]

Mine keeps tripping the reset button GFCI outlet when I plug in the LG refrigerator…any idea why?

[@IndRepair]

Sometimes they are really sensitive, especially to newer electronics and appliances. Not a really easy way around it, using an adapter from the 240 outlet to let you use a non gfci outlet is probably the easiest

[@ericapallaron3379]

I can't find that spark checker online anywhere

[@IndRepair]

www.rcpw.com/trillium-spc-7200-spark-checkr-engine-spark-tester-ignition-analyzer-for-small-engines-motorcycles-and-more/ is a good link for you

[@broperk]

Wgen18000DFc Start/Stop button Blinks Red-Green no crank but If I press the battery on switch and the Start switch together, it cranks and Starts runs fine. Less than 1 hour run time on unit. Any pointers or suggestions.

[@IndRepair]

Sounds almost like a bad connection at the battery switch

[@starrvalley12]

I have the exact same generator and the only way I can start it by spraying starting fluid into the carb, any idea why that is.

[@IndRepair]

Normally a carburetor issue, bad fuel or the after fire solenoid is not working

[@starrvalley12]

@@IndRepair thanks, should they be running 93 or 87 octane.

[@IndRepair]

87 is fine just needs to be fresh. Ethanol blended fuels phase separate and leaves fuel of inferior quality rather quickly

[@starrvalley12]

@@IndRepair appreciate the info, it's only 2 years old and I've kept tru fuel in it during storage and start it every month, just sometimes it will start with out starting fluid but 95% of the time I have to use starting fluid, I'll check all the things you mentioned, thanks again.

[@chrisruiz1215]

Did you find the issue?

[@lonewolf33396]

I have one of those, but it doesn't turn on electrically. It's dead, but the battery is new. What can it be?

[@IndRepair]

Could be a bad connection, bad solenoid, switch, wiring or starter. Check connections make sure they are tight then test voltage at the solenoid when pushing the button first and see what you get

[@beebop9808]

Mystery of the carb encrusted plug solved. 😂

[@IndRepair]

Something encrusted for sure!! Thanks for watching!

[@sammyrichards8949]

I. Got a twelve hundred weston house generator the battery like comes on , but the green button will not do nothing , not in about two brand new buttons and replaced it , and it still won't do nothing

[@IndRepair]

Hmm sounds like some bad wiring somewhere to me

[@sammyrichards8949]

@@IndRepair the generators got right at 2 hours of run time on the meter and as long as I spray carburetor cleaner in the carburetor in a crank up and run till it burns it off but I can't get the green switch to light up or nothing but the battery switch wheel

[@5000RR]

i spilled some gas and it went to the air filter on my 3600dfc now it wont start until i release the choke manually and remote the air filter

[@IndRepair]

Should be good after drying it out or replacing the filter. Thanks for watching!

[@jaimemunoz9100]

Hi, I have a same generator, won’t start on gas, only start with propane, only use gasoline once after that won’t work again, thanks

[@IndRepair]

Sounds like probably still has some nasty stuff in the carb from the gas probably blocked the jets up

[@jaimemunoz9100]

@@IndRepair ok, I will check that out thanks 🙏

[@IndRepair]

Were you able to get it fixed up?

[@jaimemunoz9100]

@@IndRepair yeah I found a cable disconnected! Tanks

[@IndRepair]

Awesome!

[@mrobinson1804]

I just unboxed this exact generator and I can get it to start on propane but not gas. What can I do? It's brand new.

[@IndRepair]

Where did the fuel come from? How long has it been sitting in the container? Possibly the fuel could have moisture in it or be very stale

[@eric_eagle]

@@mrobinson1804 Seems common on the DF model, I have the same exact issue and Amazon refunded my entire purchase price for it. Now that it’s “free” I figure may as well try to fix it, because hey, free generator.

[@IndRepair]

Were you able to get it cleaned out and working?

[@michaelray5826]

When I click to turn on the battery I’m getting no lights does that mean battery is dead?

[@IndRepair]

Yes or the connections are not good normally first two things I would check

[@michaelray5826]

@@IndRepair I think it’s the battery. Have had it for 2 years and never use it. When trying to start recently battery sounds like it’s dying. Combined with cold weather I think it’s shot. Will try to replace. Curious the repair you did, how does something like that cost

[@IndRepair]

We charge by the hour usually but bid per job as an estimate before completing most work. I do not remember what all we did to this generator but the charges would have been minimal

[@IndRepair]

Did you get the battery replaced?

[@michaelray5826]

@@IndRepair yes and it still didn’t work. Then I read somewhere to keep flicking the battery switch on and off and after a few times it came back on. I think the switch is defective. Wish could have done that before spending $100 on a battery I didn’t need haha.

[@thepillowtalker7271]

I have one of these but trying to figure out when it's running its not giving out any power

[@IndRepair]

You have turned everything back on/off and still now power at all out of it?

[@gene2200]

Check your brushes, it's easy, just put my 3rd set in today. Is used daily, also check all reset breakers and there's a red one, so I read, mine has one but no mention of it in manual, on right side of panel behind outlets.

[@IndRepair]

Good information!!

[@gene2200]

@@IndRepair check your slip rings, mine were ok but needed polishing bad with some 3M very fine gray scotch Brite pad, can run the engine with AVR out of the way to do it with brushes out. If brushes are ok probably AVR is bad. Can check slip rings with a multimeter, I never found the spec tho, mine were 1.6 ohms to ground if memory serves few weeks back. Just before my electric start went out.

[@IndRepair]

@@gene2200 Great information! Thanks for watching!

[@emmanuelleverette3447]

I charged the battery and it started right up. So yes even tho it has a string you have to keep the battery charged.

[@IndRepair]

Absolutely!

[@raysmith1414]

I can't get mine to run. replace the fuel, oil, and spark plug. It'll turn over with carb cleaner but dies. I assume it's not getting fuel. fuel comes out the tank petcock. What am I missing?

[@IndRepair]

Probably have gummed up jet or after fire solenoid is not working. We have a video on a similar unit at kzbin.info/www/bejne/fJrFk3-IgZ17nbssi=BRfown-zL24x7gct

[@TechOnTheMark]

I bought the 3600 model brand new about two years ago. I put oil in it but never did start. It never added fuel. I have to sit in case of an emergency fast forward to last year winter storm hit Texas and the power went out for a week. I pulled out this generator thinking. I had an emergency back up for heat and never could get it started no matter whether I tried to use propane or gas I could not get it started, today I decided to break it back out and see what was up with it check in the spark I get some spark, one, holding the spark plug up against the casing will not start with starting fluid. It just spins and spins followed all the steps in this video with the exception of changing the spark plug since it’s brand new, and it still won’t start any suggestions should I start with changing the spark plug?

[@michaelbacchiocchi8111]

As cheap plugs are, might as well give it a try

[@IndRepair]

Won't hurt to replace the plug for starters. If it won't start or starting fluid spark or compression are you two most likely causes...could have a stuck valve possibly

[@xtremelyentertained2596]

Try to choke it manually. I just bought the 3600 and it wont auto choke on but it does auto choke off.

[@IndRepair]

@@xtremelyentertained2596 That is a strange issue. Normally they start to move the choke on and off as the starting process is going. Do you get any movement out of it when trying to start?

[@xtremelyentertained2596]

@Individualized Repair it would only move if i manually choked it. It would turn it off. After putting a full charge on the battery it seems to work now. I guess the battery didnt have enough chooch to engage the auto choke. 🤷

[@kendoeditionfuego1619]

Amigo, una pregunta, puedo usar aceite 10w40 semi sintética en mi generador eléctrico champion.

[@IndRepair]

It depends on where you are located but not normally recommended

[@kendoeditionfuego1619]

@@IndRepair Vivo en Cuba

[@IndRepair]

@@kendoeditionfuego1619 Right on

[@kendoeditionfuego1619]

@@IndRepair el técnico de generadores eléctricos que vive en los estados unidos llamado James condon me dijo que normalmente puedo usar aceite 10w40 porque es ideal para los climas cálidos.....

[@nobodyimportant6141]

According to James Condon the solenoid only energies when powering down. It drops out when the powerhead output drops out. Some people cut off the plunger which proves the solenoid isn't needed to run.

[@IndRepair]

The solenoid has a pluger that springs out. When voltage is applied the plunger retracts. The solenoid de-energizes when the machine is turned off. This stops the fuel supply to the generator with the spring loaded plunger covering the path for it to get to the engine. I think you may have been mistaken in what was said. Thanks for watching!

[@nobodyimportant6141]

@@IndRepair The only way to resolve this is to measure the solenoid voltage while the engine is running. The energized plunger stops fuel flow. It energises during shutdown to prevent backfiring. I have never known Condon to be wrong. Watch a bunch of his videos.

[@IndRepair]

I am not saying he is wrong just think you are mistaken about what he means

[@nobodyimportant6141]

@@IndRepair Think about it, if you need an energized solenoid for fuel flow, how can an engine start with no power therefore no fuel flow

[@IndRepair]

Soon as the "battery" button gets switched on or in this Instance when you push the start button the battery voltage is sent to the solenoid. You can hear an audible click from it allowing fuel in

[@UGWUTAIFEANYIEMMANUEL]

I stay in Lagos Nigeria I am a desiel generator technician Please how can I get in touch with you I need some ideas and I want you to also mentor me in the field please....

[@IndRepair]

I am sorry I am not in a position to mentor currently. Thank you for your interest and for watching!

[@francislang5075]

you are right torch plugs are no good

[@philliphall5198]

It’s a problem waiting to happen

[@IndRepair]

I have seen so many bad lately it is crazy!!

[@IndRepair]

Only a matter of when not if

[@shaungriffin4617]

I can put carb cleaner in the spark plug hole and it tries to run

[@IndRepair]

Definitely sounds like your not getting any fuel, double check grounds and battery, when you turn the battery switch on you should be able to hear it click

[@gene2200]

My fuel pump died so now I'm gravity feeding the carb, works fine.

[@johnnycrutsinger3692]

I have the same model and won't produce power

[@IndRepair]

They are usually pretty bulletproof. I would check the capacitor at the back of the generator, they go bad most often

[@Stylo2007]

Looking at the appearance of the unit, there’s no reason why it should start 😊

[@IndRepair]

Lmao that is for darn sure there!!

[@alteredevo]

Bought this thing a year ago, never needed it. A year later, we are about to have a bad winter storm wirh negative temps in a couple days....and of course, i take it out of box and assemble and fuel/oil....nothing.....never even got it to start once last night. 😢

[@IndRepair]

You have the battery charged up? After sitting they go bad or dead easily. You need the battery to be charged

[@alteredevo]

@IndRepair yes sir, I believe it is. How do I know for sure if battery is completely charger or not?

[@IndRepair]

@alteredevo have it checked by a battery place, check with a voltage meter or put on a Jumpstart to try and start. Make sure all the connections are tight at the battery and it is hooked up properly

[@alteredevo]

@IndRepair it seems to not have an issue with beginning the start process, and the light comes on evertime I push the battery switch button on the generator. Even with that evidence, could the battery still have an issue? I just assumed the battery was fine since light on, and it begins the start phase each time. Just never turns over to actually start the engine.

[@IndRepair]

If it is low you will still get lights but not enough amperage to turn the starter. Does the pull cord pull freely?

[@Henry455]

I see your replacement plug was a resistor plug, a few of the manuals for different generators on the Westinghouse website caution about using a resistor plug "ALWAYS use the Westinghouse OEM or compatible non-resistor-type spark plug. Use of resistor-type spark plug can result in rough idling, misfire, or may prevent the engine from starting".

[@IndRepair]

Many things that these manuals will tell you are wrong. Normally they do not correctly label themselves as a bonded or unbonded generator as they should either. A resistor plug is good to use any time there are sensitive electronics around. They are required for solid state coils, and recommended in most other applications. These are basically Honda clone engines, we run resistor plugs on them without issue and believe that is what should be run in them for best results. Thanks for watching and for pointing this out!

[@Henry455]

I suspect the resistor is in the spark plug boot. @@IndRepair

[@fartsackjack7081]

dirty bird ... i like that !!!

[@IndRepair]

Haha one in every crowd!

[@Glidedon]

how to fix that stat button?

[@IndRepair]

Whats wrong with yours? Normally replace it if bad

[@lonewolf33396]

Great generators, but that one has been neglected. No maintenance at all.

[@IndRepair]

I see this many times with different pieces of equipment and they wonder why so many issues arise. Thanks for watching

[@RealestateByMoe]

I bought a brand new one. As soon as I turned on my tankless water heater it did something to generator that now generating power fluctuates from on to off and vice verse. What can be the problem?

[@IndRepair]

Hmm that is interesting there not sure

[@philliphall5198]

Was it a tad hot 🥵

[@IndRepair]

Was something that is for sure!

[@MFTgal]

Brand new 5300 duel fuel ordered thru Amazon. Frozen up, can not pull start chord. JUNK Westinghouse would not repair or replace.

[@IndRepair]

Wow!

[@MFTgal]

Used breaker bar to move, like frozen in place, brand new​@@IndRepair

[@MFTgal]

Looking at reviews, 5% same issue.

[@IndRepair]

@@MFTgal wonder if the valve was stuck, is it freed up now?

[@ahenseda]

Yeap! it has spark!!!🤣😂😅🤣

[@IndRepair]

Haha!!

[@jeffvolmer6152]

Nothing. The gas won't flow unless it's running.

[@IndRepair]

The fuel will flow to the carburetor without it running long as the fuel petcock is turned to on

[@emmanuelleverette3447]

No coil No Start Red Light

[@IndRepair]

No good

[@emmanuelleverette3447]

@@IndRepair a gas rag will get it going but it won’t stay on.

[@IndRepair]

@@emmanuelleverette3447 I would ensure the battery is charged and connections are tight at the battery first

[@emmanuelleverette3447]

@@IndRepair last question. Does the battery matter if I’m pulling the string. My button has no power. I use it OTR on my truck

[@IndRepair]

@@emmanuelleverette3447 The battery must be good to run the fuel shut off solenoid for startup

[@kenherrera2819]

who would even think of buying a Westinghouse if they all smoke like that??? That is sad! Glad I saw this before buying a generator I'll make sure to strike Westinghouse off my list!

[@IndRepair]

This one was abused pretty good but I have seen several have issues straight out of the box. No warranty centers around they wanted us to do it. We stopped warranty work years ago, too much hassle not enough payment (and slow)

[@victorlambertt4662]

I have a 6500 never had a problem and no matter what brand you by if you don't take care of it you going to have a problem 💯

[@IndRepair]

@@victorlambertt4662 I have seen some very questionable equipment last a long time! Great advice!

[@skootrcootr4073]

There's a serious issue here with all the smoke.

[@SamRadRV]

That thing is filthy

[@IndRepair]

It sure was!

[@ellensm60]

mine is on propane

[@IndRepair]

They will! Thanks for watching!

[@Niand82]

Mine will run when I pull it but it won’t turn on with button or remote even with the switch on, no light come on anymore unless I pull start it …

[@IndRepair]

Hmmm, I would check the solenoid or starter first probably on this

[@crezzlin]

My brother just got a new unit, same model but it will only run on full choke, and the carb looks like a sealed unit. Any ideas. Thanks

[@IndRepair]

I wouldndouble check the fuel quality and make sure it did not get moisture in it. Number one issue I see during hurricane season

[@crezzlin]

@@IndRepair thanks

[@IndRepair]

Glad to help