Self Cleaning Cat Litter Box

[@teresamunson4457]

Thank you! Thank you! Thank you! I didn't understand the directions that came with it! I'm so happy I found your video! It is working now!!!

[@simransodhi2255]

your video was very helpful in setting this specific litter robot, it was confusing at first. Thank you !!

[@kelleyring265]

My boy cat immediately took out the stoppers 😂

[@nataliek.hartesq.2167]

Same here

[@user-ov7zy5qz8u]

Same here

[@williewonka1970]

Same here...

[@arianasofie9462]

same😂

[@lschalk]

I was trying to follow the included instruction booklet and was stuck. Turns out the steps were out of order and your video set me straight. Thanks so much!

[@W.Winter]

Had this and returned it after 3 weeks. If your cat pisses on the side walls there’s a good chance that it will leak underneath so don’t put it on a carpet flooring. Luckily we have a vinyl wood flooring so it didn’t do any damage but you can definitely smell it and it’s more of an inconvenience.

[@Whatsonsaletoday]

I've seen people has Tap on the side wall to funnel back to the box

[@LHFDM]

I'm having the same problem. My cat consistently pees on the side wall of the machine, leading to a mess on my floor. Any advice on how to resolve this ongoing issue would be greatly appreciated.

[@pattybesing5065]

If you don't mind me asking...How much did it cost you to send the unit back?

[@andreadunigan3425]

HOLDING THE LIGHTBULB BUTTON DOWN FOR 10 SECONDS RESETS IT AND ALL IS WELL!!!! GAME CHANGER ;0

[@sarathompson9807]

Thank you, I was losing my mind to get things to reset after a power outage. 🤯👍 You saved what's left of my sanity

[@maureenharding8715]

It’s not true that you will never have to scoop again. Yes you will, multiple times a day. There is 9mm gap between rake and bottom of tray. Therefore, clumps will get stuck and you will manually have to do it.

[@travislangevin6319]

Your instructions are as good as the website. Which is why I'm on youtube

[@tone6895]

(Solution) Rake Problem: A few people have noted a problem that I was having where the door would close, the machine would go into “clean” mode, the rake wouldn’t work, and then the door would open, followed by the UV light. What worked for me: (1) opened the back to expose the bag area, (2) stuck my arm into the machine from the front and pushed the back door/flap open (i.e., the flap that opens when it dumps your cat’s poopé into the bag). I did this to basically simulate a working machine. (3) I pressed the manual clean button to test it, and then it started working again. (4) close the back door. Thoughts: my hunch is that the back flap was stuck for some reason after I changed out the bag. Hopefully this works for you all!

[@Moonlit0170]

I tried this and the rake still will not move

[@nataliek.hartesq.2167]

My rake does not work either

[@matthewzizzo4586]

Simulating ur machine buddy ? Please don't give mechanical advice . Stick to talking sternly to whatever is under your hood so your car will run better. You made these 2 folks break their machine even further .

[@kitkatkels86]

Tysm! Your video was the best one I found!!

[@ScottKBear]

Thank you. I learned more from this video than from the paper setup manual. 😁

[@luvu4eva16]

Thank you so much for this video!!

[@christinemcglathery5568]

This is the best video! I just figured out the whole thing from this video!!

[@evergreensnowblowlawnandtr1086]

Mine never worked. Customer noservice said no returns. Junk. I hope yours works.

[@thirstonhowellthebird]

Mine was junk too, and somebody needs to get in touch with the Better Business Bureau because too many people are reporting this as a piece of junk, which it is a piece of junk.

[@toddpower4674]

Mine got a red light on and won't work, and I've cleaned it and picked it apart and put it back together and still no go.

[@gregshelton8118]

Well I bought this first then realized it was a raking type and I wanted the rotating cement mixer type. Both cats though used this but I found I had to spend as much time cleaning up after. Construction appeared weak so hopefully it would last a year. BUT then I opted to try the Casa Leo which is much more sturdy construction, nicer app features telling me what's going on, was keeping the litter area cleaner and easier to dispose of the waste. But the Big BUT is cat #2 would not go in it no2, she eventually did no1. We gave it some time but she'd always do no2 in the bathtub. So I finally gave in and put the Elspet back and now she is doing both actions so the Leo in home trial goes back even though I like the Leo better but obviously the one cat didn't for some reason. (the cat that used both is a large cat about 17-18 lbs compared to the second cat which is only about 13 lbs.). So hopefully the Elspet lasts, I wish it had some of the features of the Leo like perhaps having a UV in the disposal tray as that is where most of any smell comes from. I'm puzzled on the one side where it has a digital read out which I think was from a previous version of it that doesn't apply anymore since it's controlled more by an online app as I couldn't see it's real purpose and the documentation doesn't really spell it out well.

[@lisatreas471]

Thank you for this video, I just ordered this, and this helped answer a lot of my questions

[@Jazzilaladi]

DO NOT BUY

[@sonyamann856]

I love love love this liter box😊

[@coffeemascara6132]

This box was so confusing but this tutorial helped I had my kids set up with me and we installed the red foams wrong …still not clear what litter to use I have pretty litter and retry sure I fill it too much 😂

[@Levi427]

I’ve had this for about a week now and so far so good. So much easier then normal litter boxes. Perfect for my 3 cats. Will definitely have to get another one.

[@wesleypinson2410]

My kids 😢😂nl. mmn.bnnknbf.c.v V B⁠-⁠)😅

[@mantistoboggan6815]

How’s it working out? Still good??

[@Levi427]

@@mantistoboggan6815nope. Broke after a month and had to get a refund. The seller made me delete the bad review or they wouldn’t give me a full refund.

[@BrianLe-tt8dr]

@Leviiiiiii yea is it still good?

[@Levi427]

@@BrianLe-tt8drno. It broke after a month.

[@Filaphil]

You edit the video but never moved the screw back to the left for your views but thanks I got mine working from your steps 💯.

[@vanessaarroyo6]

😭my fingers hurt soo badly! I was testing this product before I get my kitty I’m adopting and it was working excellent. Up until I was playing with the sleep mode button and the door was open and the rake was going up and it got stuck….I did all the resets for the rake getting stuck and neither WORKED. So what I did I basically removed the pedestal, the bottom of the litter box, the door opening from the back where the poop gets dumped out and I started to detach the rake from the whole thing itself. I struggled as the rake would land on top of the opening of the door but I was glad they were flexible enough to just move it or adjust them to try to take the rake off. Once that was a success, i just touched the top pressure point of the door and then the rake went all the way and the door released. Let me tell you, I AM RELIEVED THAT I WAS ABLE TO FIGURE THIS ISSUE OUT BUT DAMN BY DOING ALL THIS I HAD A FEELING I BROKE SOMETHINGX but I didn’t. Whew!! Now I know… DONT MESS WITH THE SLEEP MODE. The front door is all scratched due to the teeth of the rake trying to remove it but I got it down! And it still works but man…that was a STRUGGLE! Took me 30 mins to take it off. I still don’t know how to do the whole timer..but I’m scared to now 😭

[@Moonlit0170]

My rake is not moving at all. Reset did not work

[@POINTBREAKZ]

didnt what the red foams were for. thanks! nice review.

[@Jazzilaladi]

IT IS GARBAGE HOPE YOU GET YOUR $$ BACK

[@POINTBREAKZ]

@@Jazzilaladinot for me. tons of doo from three cats and it is still working after a year. thing is great. no bad smells or tons of cat litter wasted.

[@davince7487]

From my perception. How its build. And how sensitive the system is. They launched the product while it still were in a Beta phase.

[@amarilysc.6302]

Hi I just cleaned my litterbox and now it stopped scooping. The door close but when it is about to rake it would start beeping then open the door. I’ve been using the same litter since I got it in November.

[@kristypost808]

Don’t say how to install the comb for the scooper

[@melodyrufinogarcia7531]

Why won’t the door close for me? The rake hits the door and won’t dispose the waste into the tray. Helpppp please. I already tried resetting it, unplugging it, etc :(

[@WTFTeddyxHD]

Same Problem

[@jjdj85]

@@WTFTeddyxHD Same here (and have read many others have the same issue). Im am afraid we damaged the chip that is behind the door when cleaning the litterbox.

[@WTFTeddyxHD]

@@jjdj85 after a little bit time it works with our issue

[@issaciams]

This machine is giving me a headache! The arm/rake is stuck in the down position and it's right in front of the middle sensors. I can't get this thing to reset. I have no idea what's wrong. I tried clearing out most of the litter and wiping the sensors off but it still won't work. Factory reset did nothing either. The machine turns on but it gives a loud beep and then that's it. I tried the app and that didn't do anything for me either. I don't get it. I just bought this thing a month ago and now it's not working. Anyone got help to send my way? I would appreciate it.

[@sherox414]

Thank you for this, video…just got mine in an was about to send it back til I seen this video thank you so so very much!

[@deborasantos4275]

Got mine on Monday. My cat used only once so far. He got scared with the bip when he got inside and haven’t used it today. Smell was pretty bad. Not sure if was the best idea . $599 australia dólares

[@sophiashekinah9872]

I really like that this device has a raking mechanism instead of rotating the waste all around the inside of the device. However, I use the Arm and Hammer Slide litter, and I don't see how I could possibly refill the litter! It's not possible to put the whole box in through the front of the robot. Is there any other way to fill the litter tray?

[@tdpatte101]

Turning it off or putting it in maintenance mode. Pop out the step tray and you should then be able to pull the whole litter tray out. I thought the same thing but the litter tray should slide out once you take the step out. Just be mindful of the to two plastic teeth that keep the step in place. Push down a little on each so they don't break off.

[@sadiaahmedguthrie961]

He said fecal cake 😅 I dunno if it sounds elegant or yucky, but definitely sounds cute.

[@genanelbaf3790]

How do you take it off stand by mode?? And get it to clean on its own after the cat uses it

[@laurastrika6579]

Can you PLEASE tell me WHERE and how you install the rake?

[@nickydee1325]

There is definitely a learning curve with this, but the door is shut and I can’t get it open and it says not to push on it because it’s electronic. But I believe the sensors are locked so how do I open the door if I’m not supposed to push on it.

[@jodyhighrolla9835]

Just so anyone reading this is aware… this litter box is very dangerous and has killed multiple cats. Its “safety features” are abysmal. Do not buy it.

[@cia4gent128]

Not this one lol

[@toddpower4674]

I got one, and the red light is on, and it won't work, im gonna have to dig into

[@jamiegolden2644]

What happens when it doesn’t pull the rake and cats use? Also, is the blue light supposed to be on constantly?

[@lebonbonbon]

Thank you so much!!! The app wasn't detailed enough!

[@margaretpm8309]

why the factory didn't place this red safety sticks ??

[@hlolaredo]

How do you set it up to do it automatically without doing it manually? The time clock on the side don’t turn on.

[@StrxberryCutec0re]

That 4th button is for what? Sets the timer how? Ya breezed on past that one. Also never finished explaining the app. The 2 things I needed to know about! 😂 oh well. On to continue searching.

[@eri5509]

Which opsions needs to be on all time? First and the last button?

[@angelamoe9559]

Is it always supposed to have the blue light when no cat in it

[@nabeelaullah1469]

Help! My buttons aren’t working at all. I have a blue flashing button but won’t let me reset or hold the power button down and switch on. The door hasn’t opened at all either. Just flashing blue light and an annoying beep when I try to press any button.

[@micheletokar2479]

Is there a way to keep the door closed when the UV light is on?.

[@casuallyfilthy]

Mine arrived defective… just a blinking blue light, front door wouldn’t open automatically and the rake wasn’t pre installed and the rake tray wouldn’t move into position in order for me to install it

[@VeronicaHernandez-ft1uf]

My blue light is blinking to just came in today.. what did you end up doing to fix it???

[@casuallyfilthy]

@@VeronicaHernandez-ft1uf I just got a refund man. Went with a different company that carried the same type.

[@PaulaRyan-m3k]

Having trouble setting up account. Also, now it has to be done manually. When cat has taken care of business do I press a button for the litter box to clean and rake up fecal matter. Which button do I press for this?

[@Dmbaquarius]

Anyone have a solution to fixing the UV blue light just always staying on and it not going into the green mode?

[@jblkcns]

So, the light on the side stays blinking.

[@ZAKARIHIKARI]

The back of mine won’t close. I have no idea what it’s getting stuck on but any ideas??

[@Whatsonsaletoday]

Multi Functions Button- Press the third button for more than 10 seconds to restore the factory settings - (Moon Icon) User Manual- manuals.plus/pet-marvel/pmsctw-smart-self-cleaning-cat-litter-box-manual#documents_resources

[@JT-qe4pm]

I never knew this, and I will try to remember this in the future.

[@LilLoo226]

I can't get the clock on the left side of my new unit to turn on.

[@alexcampos5692]

This man was a life saver

[@tawandahaley8994]

I need help installing the rake 🤦‍♀️🤦‍♀️🤦‍♀️

[@laurastrika6579]

I do too! NOBODY talks about installing the rake! I see it when he cleans the back. His video by far is the most helpful though!

[@robbquick1]

The rake is already installed when you receive the unit. However, the box also contains a spare rake which could lead you to think it requires assembly.

[@Me2020me]

I have never gotten this to scoop

[@Nicky.r1]

How to set the app up it asking for a password and I live in a apartment that don't use a password can't get the app to work on my phone

[@nukalye8176]

I’m having trouble removing my cleaning by rake to clean. Help?

[@Dmbaquarius]

Is this product still working for you 3 years later?

[@davince7487]

It works. But it have flaws. For people who are not technical. And bought it 2 years ago. Think, they dont have this product anymore. As i said. Its a product with flaws.

[@Dmbaquarius]

@davince7487 I just got mine 3 days ago. What are the flaws you're talking about? (Unless they're in your video, I'll watch again.)

[@davince7487]

@@Dmbaquarius There are flaws. Its about the quality of the sensors. And there are many issues with the programming on the Motherboard. The product itself is good made. But the structure behind it is not good enough.

[@mtnviewvetnv]

Hello!! Any trouble shooting ideas for why the rake seems "stuck" in the up position? This machine worked great for the first 4 weeks and now won't rake. We have tried unplugging it for 10 seconds plus and resetting it to factory setting. When we manually try to have it clean / rake the litter, the lid closes, the light turns to green and you can hear the rake try to move but it doesn't and the lid just opens back up!

[@Whatsonsaletoday]

See the pin comments it will take you to their site for troubleshooting issues and also the manual if needed.

[@Toni-qw2td]

Once they get out the door doesn't shut. I have to push it manually why

[@shaunawilson5294]

I’m having the same problem. It blinks blue and rake is stuck up

[@lydiafennell7831]

HOLDING THE LIGHTBULB BUTTON DOWN FOR 10 SECONDS RESETS IT AND ALL IS WELL!

[@Teslacoil33]

My rake was stuck and the machine was constantly beeping. It's really awkward and hard to see, but there is a little latch button inside above and to the left of the door. If you hold the latch down at the same time as the lightbulb button (3rd from the left) it will reset the machine.

[@cookieril]

How do I put on the rake?

[@cowboylorian]

Motor is not string enough to scoop the litter when cat pees or when u put new litter. Motor just not strong enough to rake this is a problem

[@sabinalo3134]

Any solution to the door not able to close despite resetting?

[@debradavis2539]

Did you ever find a solution? I’m having the same problem which prevents the rake from being able to go through!!!

[@km-qc3iv]

Just got one of these. I was going to order another brand but ended up getting this one from Amazon when a seller listed it at $160. To good to pass up and can always return it if it is faulty. Anyway, it arrived and an area of the outer shell had a crack in it (not where it is affected by the litter). Anyway, I contacted Amazon and they gave me a 50% discount. So I ended up paying $85 for it. So far it works and it only took one and half days for my cat to start using it. We will see.

[@kimmirandaart9909]

Is it still working?

[@km-qc3iv]

@@kimmirandaart9909 : Yup it is still working.

[@hailholyghost]

The app could be set up better, it doesn't give error messages at all, you have to figure out what's wrong

[@wd8557]

My cat JoJo figured out how to open the back and then popped off that lid with the rubber flaps. My wife was mad and wanted to send it back. But she forgot he is a asshole cat. So I duct tape that lid down.

[@reillydon]

I got mine today and everything is great BUT is there any way to turn the clock light off ?

[@Whatsonsaletoday]

I haven't figured that out maybe someone here in the message can assist. Ill reach out to the vendor if they have a solutions and get back to you.

[@vjohnsonbarrett]

Maybe just put tape over it?

[@Pixie_Salt31]

But where is the litter to absorb urine and smells?

[@DianeKleemola]

THE DOOR FOR MY ELSPET KITTER LITTER BOX ISN'T OPENING, CAN YOU HELP ME?

[@MihaiPopoviciLamitex]

What can I do if the door doesn t close? I cleaned sensors, reseted litter but nothing. Please help me.

[@dianabaxter4606]

The manual they give you is not good. It leaves out many steps. I cannot get my phone app to sink with box. Add my cat hates it. I'm at the point now I'm going to send it back. The ads on Facebook are false. You don't plug it in and it starts it's a process. And I had to haul it all the way down the house. It's heavy to have it sit a foot from my router and it still will not upload. Not happy.

[@devonbarnes8263]

Any idea why my box isn’t scooping clumps its goes to do a scoop and beeps three times then opens the door just to see that it didnt do anything

[@Whatsonsaletoday]

Do a cold reset on the system

[@samanthamanasiev9183]

@@Whatsonsaletoday I was having the same issue, how do you do a cold reset?

[@BaddestBitch242]

I’m having the same issue - how do you reset? I took the plug out & put it back in but it’s still beeping 3 times and not cleaning the box

[@BaddestBitch242]

@@samanthamanasiev9183 did you get it resolved? I’m having the same issue

[@Whatsonsaletoday]

Just posted some info on the factory reset

[@mizzfly26]

Where does the rake go!!!! Help

[@kristakleffner7685]

I plugged it in and the door would not move at all. Unplugging it and plugging it back in, turning it off and on -- nothing works to get the door to open

[@Whatsonsaletoday]

Have you done a factory reset I pin the link to the comment for the instructions

[@chelebowns8078]

I’m having issues with the scooper. Not sure where it is supposed to attach inside

[@randyvfromtheperch]

It is only used as an additional scoop tool. It DOESN'T attach to anything. .

[@83shaunam]

I'm wearing the exact same pac man shirt 🤣

[@Theresaaiza]

I still struggle with odour. But i am also not collecting the bag everyday because I didn't wanna waste the plastic bags. Instead I do it every 2nd day. How often do you take out the soiled bag? Cause daily might not even suffice.

[@lamiam.3480]

That’s why!

[@michellegedling3492]

Geez. I have 2 cats and I wait every 5 days. I did put a small towel over the door in case any smell comes out that waym

[@jemartin45]

1 cat once a week

[@becky0505]

What brand of cat litter does everyone use with this that actually works well?

[@Whatsonsaletoday]

Fresh Steps

[@andreadunigan3425]

Great tutorial!!!thank you!:)

[@kaybeach-leathers1245]

Sending it back..hadnt worked once since i got jt..nust flashing red lights no matter what i do and their customer srvice sucks

[@Jacob-pr5cd]

Do you still have this? Thinking about getting one due to the price. Hard to spend much more. Right now its about $360

[@JT-qe4pm]

I'm struggling to find the max fill indicators for the kitty litter. This is my second one, I had to replace the first and still can't find it

[@margaretpm8309]

how to make it start work??????? HELP !!!!!

[@MysticalDreamFire]

How's it working now after you had it awhile?

[@carynholden6421]

How is is holding up?? Are you still liking it?? I am looking into purchasing this for my two littles. Thanks

[@Whatsonsaletoday]

My sister has 5 cats and they love it, she is the owner of litter box the only issues she had was scheduling the cleaning cycle but her kid are more tech savvy and they fix this issue.

[@bobjiang4631]

I definitely will buy something else. This is a nightmare to be functional

[@carynholden6421]

I got the leo's loo. Two months in and we are loving it. Still having cat litter mess out side but oh well. . Two months in right now. Two cat family, have to take the bag out every two days and that can be a bit smelly. Have figured out how to use trash bags instead of buying their bags as a hack. The monthly deep cleaning can be a bit cumbersome, but that was my first time. Using light weight clumping litter could be a good idea but i dont like the smell. It was the all the good comments for customer service that sold me over the other brand. I got the three year warranty too.

[@evergreensnowblowlawnandtr1086]

Mine never worked. No customer service or returns

[@oups4391]

The door no longer close after 2 months...the rake is pushing against the door and the whole thing jam...tried the cie solutions...works 5min then it dont. I have no choice am past the return window of 1 month...i need to cut the door down...will see if it Works...

[@haniahasif3132]

Hey! I’m having the same problem right now, I’m trying to email them and ask Them for help. What did u end up doing?

[@JoeBobTheTROLL]

Hi I’m currently having the same problem, any fix?

[@oups4391]

The problèm was going worse...i trew it in the garbage. Bought the one on amz with the manual handle on the side for 200$. So far i love it.

[@sheluv_nico7499]

it’s not even cleaning i did a reset and the scoop doesn’t even work

[@LHFDM]

I got this machine for my cat, but it's got a big problem. If any pee gets on the side, it leaks, making a mess on the floor. Cleaning it is a constant headache. Plus, their customer service is terrible. They take forever to respond to emails. And to top it off, they charge a crazy $140 to return the item. It's just been a frustrating and regrettable purchase overall.

[@bapz123]

I’m having a hard knowing how much litter to put in. An advice on where the indicator is to min-max level ?

[@pattibarnett3391]

I can't find it either!

[@ashleypollard7678]

when I took the bottom outside to clean it I saw the min max lines on the back

[@ianpatrick6034]

Would this be too small for a 15 pound cat? He's a Norwegian forest cat so he's just naturally a big boy

[@Whatsonsaletoday]

No this can be used by multiple cats as long as the fit in the door because this sit firmly in the ground.

[@Nancy23-fn4tr]

That bucket is not too big. I think it’ll be every other day with my two boys.

[@franciscakidangalil2460]

I pushed the door in by mistake now it tells me pedal open on the app.

[@Whatsonsaletoday]

reset the system

[@randyvfromtheperch]

It's LITTER not SAND - right? .

[@Teslacoil33]

Is there a way to distinguish between the wifi modle and the non-wifi model? Ive just picked one of these up second hand and im having trouble connecting it to the app. The blue blinking light wont appear for me. I suspect i may have got the non-wifi model.

[@ZombieGameZ]

According to the manual you should press the two buttons from left side simultaneously then when the light on the panel is blinking fast it is in pairing mode. Will only work with 2.4 ghz wifi, if you have other smart devices in your home it should work fine as most wifi is dual band these days. The box will work without wifi or the app as well.

[@lillybinky9144]

​@@ZombieGameZ I just bought one of these and do not want wifi. How do I do that because I haven't figured it out yet

[@brittdaniels7882]

Does it have to plugged up at all times? Or can you charge it and unplug it for it work ?

[@Whatsonsaletoday]

It needs to be plug

[@RocketkidDesigns]

I can't get this POS to connect. Any tips?

[@Meeew6996]

Hi guys I’ve had this for under a month and has worked well. I have the non Bluetooth one and the door won’t shut its driving me crazy. I have reset many times and turned it off for 10 mins etc please help

[@mos2704]

Mine also. The door won’t shut and the rake gets stuck on the door because it’s open. So the rake returns to its position with all the poop. So frustrating

[@mariamacchione1113]

My litter broke after one use, the door is stuck in open position and the scoop is blocked with cat poop in it, it's kinda annoying. Has this happened to anyone else? Any helpful tips?

[@mariafarhat3702]

what if i opened the cover first by mistake and now I am trying to hit the button it gives a beep noise but without any lights what should I do?

[@Whatsonsaletoday]

You might of damage the system

[@alegonzalez9763]

The same happen to me but when you take out the step the door closes

[@Whatsonsaletoday]

@@alegonzalez9763 DO a manual reset to the system look at the manual for this feature.

[@natsthesweetone]

Same thing happened to me. I did a manual reset and got nothing. I had just taken it out the box. I ended up returning it. Going to just keep the regular litter box.

[@davince7487]

I have a issue with the UV lights. Its not working anymore. Anyone has the same issue ?

[@Whatsonsaletoday]

Do a factory reset but you will also reset the phone app

[@davince7487]

@Whatsonsaletoday You ever had contact with them ?

[@kymdangelo3313]

I purchased one and it's not allowing me to do a full dump. Does it do a full dump? I'm I missing something?