Whirlpool Fridge NOT making ICE? EASY FIX! Model: WRS571CIHZ01 - Side by Side REFRIGERATOR Stainless

Is your Whirlpool Fridge's ice maker no longer making ice? Then hopefully this EASY and FREE fix will get it going for you!

[@travel0926]

Why are you saying that you have a French Door fridge when you do NOT. Difficult to trust someone who gets an obvious fact so wrong.

[@OctaneSlain]

​​@@travel0926 The model number is referenced in the title. Even if I called it a "neon green, revolving swing door nano-fridge" the fix would still be relevant to the model number. I just figured the majority of people needing assistance were referencing their fridge by their model numbers. Yea, I called it a "french door" instead of "side by side." My mistake. If you can't process the fact I made a minor mistake, I implore you to watch another video, or even create one of your own. Comment chains (positive or negative) help boost the algorithm for suggesting videos across KZbin. Because of that fact, I don't mind your criticism, but I'm not sure what your end game is? A slight ego boost for correcting someone over something so minor? Bravo, champ 👏 You got me 🤷🏼‍♂️

[@terrymorris415]

​@@OctaneSlainDude's wife must have him on edge. Having "trust" issues over a KZbin video 😂😂

[@travel0926]

​@@OctaneSlain who sounds hurt now. Not an ego boost but just pointing out an obvious mistake. The troubleshooting is completely different. A French door style has the ice maker in the warmer fresh food section of the appliance and the side by side that you have has the ice maker installed in the freezer section. That fact that I have to point this out is sad and shows your lack of understanding the rudimentary facts. I searched on French door ice maker as that is what I was searching on as many people do. Would you be so defensive if someone posted a video about 4WD SUV repair but the video was about a FWD Sedan? Would you be afraid to see a mistake you made and instead attack someone else who pointed it out? If this boosts your views, then even better. I am all for what you do trying to help people. Just wanted it to help the correct group of people. Take some constructive criticism, correct your video and move one and continue cashing your engagement checks.

[@OctaneSlain]

@@travel0926 I fixed the title. And that analogy would only work if someone specifically labeled the video title "Ford Excursion 4WD - Starter Replacement" then recorded a video of an actual Ford Excursion 4WD (and actually replacing the starter,) then mistakenly calling it a Ford Fusion in the video. Same concept: A.) Manufacture and model is in title B.) Titled unit is recorded C.) Titled repair is demonstrated Only mistake is calling the recorded object a different model name of the same manufactured product. At the end of the day you still: A.) Watched the model used B.) Watched how the repair is performed C.) Applied that knowledge to your model A simple mistake in verbiage does not affect the outcome of said repair.

[@jloveou]

For the record I have a french door whirlpool and this fixed my problem. Thanks for doing this video!

[@faymoghtader7178]

I would like to make another comment, I followed your instructions and my icemaker is now working perfectly I want to thank you again for your easy to follow instructions. I hear the water coming into the icemaker.

[@loumoriconi9933]

Thank you so much for the instructions. Our icemaker went out over the weekend. I called the warranty folks. No one in. Tried your reprogramming and it worked perfectly. Thank you again for posting this.

[@ruben1019]

Thank you for making this video, it was driving me crazy trying to figure it out! Works!

[@jeffrussell9978]

This worked for me, thanks for the video. When my fridge/freezer was installed the builder lost my manual, there's probably one on the internet somewhere but pushing buttons to get into maintenance mode is not something that immediately springs to mind so even with a manual I would be unlikely to find the fix. Good job.

[@faymoghtader7178]

Thank you so much you were the best video on utube and solved my problem.

[@melissacurtis5896]

The ice slowed waaaay down the very first summer we owned this and we purchased the warranty, so a professional came out and replaced the entire door. But the new door's hose wasn't the same size as the old door, so we didn't have water/ice for over 7 months while we waited for parts to come in. This 2nd summer the ice has slowed and fingers crossed this EASY trick works for us. I'll keep you posted!

[@kenm5212]

Awesome! Thank you!

[@josephdamico7851]

Great video thank you

[@gwl325]

Good information. Thanks

[@BHF40]

Thank you. Where can i find a list of what the different codes represent in the diagnostic menu?

[@petermilligan7210]

With many whirlpool refrigerators, there is a sheet of paper with all the diagnostic codes hidden under the hinge cover of the right-side door (top hinge). With my fridge, there is one Phillips head screw to remove. Hope that helps.

[@BHF40]

@@petermilligan7210 Thank you

[@user-gn3et5si2z]

I have done what you suggested but was wondering how long it takes to defrost and when will I get ice?

[@OctaneSlain]

@@user-gn3et5si2z should take a few hours. Did your ice maker start working again?

[@RamonS661]

@@OctaneSlainit’s been a day for me after following your video and still no ice.

[@MShr-i2g]

Your fix didn’t work but your other advice re other problems did uncover the problem. The wire bundle at the bottom of the door was split open and at least 2 of the wires were severed. Anything we can do about that short of calling a repair person? Thanks so much. You’ve been very helpful so far.

[@OctaneSlain]

@@MShr-i2g That's unfortunate, I wish it could've been the easier fix! Sadly, the repair will be tedious. Each individual wire will need to be spliced together, kinda like installing a car stereo if you've ever done that before. I think another issue with the wire bundle are that the wires are too short and can't handle the door at full swing. So when you splice them back together, I'd use extra wiring to give it slack when it does open full lock. The professional way of doing it would be using a soldering iron and heat shrink tubing. I only have one video of such an install, but it's automotive in nature

[@MShr-i2g]

@@OctaneSlainThanks again. I thought something like that might need done. Oddly, since I last texted you the ice maker has started working again. Nothing else appears to be wrong with it except being slow to make ice. The rest of the frig seems fine. We scheduled a tech to check and fix the wire problem. I can see myself screwing up that job if I do it.

[@beatseastscocktails]

Thank you for this video. How long before it starts making ice?

[@OctaneSlain]

About 2 to 3 hours

[@gracechiang7881]

Thanks for this! Trying it now. Does it make sense that we still get water coming out of the other hole or is it two different lines?

[@JoisaysHealing22]

Thanks hopefully it works

[@greatone33j]

The ice type button and light button when held together just resets the filter.

[@embrage]

Thank you sir! 🙌🏼

[@susanmorgan9800]

I was able to do exactly what you said to do. Thanks! How long should it take for ice line to thaw?

[@OctaneSlain]

Around 2 to 3 hours! You should hear the water line hissing soon!

[@glock23fan50]

This is a quick patch fix. This frig are junk and between broken wires at the hing and water line issues. Go find an old frig with have less issues.

[@danabrown7025]

Thank you! So, it's making ice but not dropping it. Water then drops and freezes in the ice holder and also drips out onto the floor. Is there some other quick fix I can do or check to see if the mechanism that flips the ice tray isn't working? Thank you.

[@Daniel_pc70]

Hi, I followed your instructions but the dial doesn't go to 38 mine stop at 29? any suggestions. Thank you.

[@danberm1755]

Same here!

[@Daniel_pc70]

@@danberm1755 So I guess nobody has a solution?

[@chrisschwan1639]

29 here as well

[@TheStabilio]

Interesting. We had a 10 minute power outage in our neighborhood 3 weeks ago. But it just stopped making ice yesterday. Hoping this is the fix.

[@OctaneSlain]

@@TheStabilio any luck?

[@TheStabilio]

@@OctaneSlain not with that unfortunately. Broke down and ordered the replacement ice maker and we're back up and running

[@kevinhangman1424]

Excellent advice! Totally worked. Still not sure what “water lawn” has to do with my ice machine…

[@OctaneSlain]

Maybe you should clean out those ears, old man. Need a tutorial on how to use a q-tip as well? "Water line" was said, and multiple times at that. However, I guess it's not unusual for geezers like you to start showing signs of dementia though. Hearing and seeing things that aren't there... Bless it.

[@jillbrown3817]

How long does it take for the “long defrost” to (hopefully) fix this problem? Can people use the water while the long defrost is fixing the problem?

[@shannonschmidt906]

We just did this yesterday but no ice has been started back up. Anything else we should do before we call a tech?

[@OctaneSlain]

Has the fridge made a hissing sound at all? If not, it could be the water feed tube solenoid going bad. You can try to disconnect it and see if water comes out during the icemaker cycle. And while the line is out, try blowing into it. If you can't pass air through it easily, it's got an ice blockage. If the air blows easily, more than likely the solenoid has went bad and needs replaced.

[@donovanbak]

How long should ice start been made after this fix? Immediately, hours or days

[@josephgarcia9905]

My ice type won't change even though the pic changes from cubes to crushed. I always get crushed. Is there a fix for this?

[@dajo2824]

Thanks👏🏼

[@leroygreen1877]

It works!

[@yayapj4]

My fridge number codes only go to 28 and don’t say sh or lo. Any advice?

[@TheRelentless817]

Yes mine too. It only goes to 28. It's older fridge version. Any help?

[@blondiejoemanco226]

How long does it take after the long defrost to produce ice?

[@DD-ud8oz]

How long does the “long” defrost take?

[@klee9016]

What if one's buttons will not push in? I have held the buttons, even carefully trying to balance them equally and absolutely nothing happens. It is completely impossible for me to move that gigantic food chillin' machine. I had to pull woodwork down when it arrived for them to even get it into the kitchen and then more woodwork down for them to slide it into the opening. Since I cannot unplug it, because I cannot move it, might I reset it by turning off the circuit breaker? I have the emergency water filter on order from Amazon. It should be here any minute now. Hopefully that will fix the world which is now crumbling in because my tiny little 5 lb dog, who is in the picture, absolutely positively HAS to have crushed ice in her water!

[@Kaykaybbg22]

Thanks

[@MeAndMinesRobinson5]

I have this same fridge and I can’t figure out where the ice maker reset button is and my tray is stuck down

[@OctaneSlain]

These don't have a reset button on them, or none that I was able to find or search online. The tray stuck could be an issue with it being frozen. Can you rotate the tray by hand?

[@amirnaghian4491]

My whirlpool same ice maker makes ice but ice doesn’t fall down next cycle leaking water

[@klee9016]

There is no water going to my ice maker but water is coming out through the water dispenser. It is completely impossible for me to move the refrigerator out. It barely got through the door when it was delivered to start with and it's way too big for me to handle. Pushing the little buttons in the front does not work on mine. Should I just flick off the circuit breaker for an hour or so? This, of course, assumes that you still feel that it would be a frozen line even if I'm getting water out the front door. I know it's a Sunday and I have don't expect you to respond but I'm kind of hoping that I'll get lucky. I ordered an emergency filter from Amazon and reset the thing that flashes that says that I need a new filter. I have an inline filter under the sink so I didn't feel any pressing need to change the one in the refrigerator/freezer. If Whirlpool is spiteful maybe they have something built in that automatically shuts things down. I'm uncertain. It's been a whole hour and a half since I ordered the water filter from Amazon. They need to drive faster! 🏎️🏁 Signed, Not a high strung Whirlpool refrigerator owner. A very patient Whirlpool refrigerator owner. PS: I really do appreciate your video and I'm going to follow you. You make everything look so nice and easy and those are very helpful tricks. Now, if only my buttons would work. They do not. I could stand there holding the buttons in until the cows come home and I do believe that the cows have run away and have no plans of returning.

[@OctaneSlain]

Yes, flipping the circuit breaker would let the line thaw out. It will probably take a good while for it to defrost. What exactly are the buttons doing? Not registering your input at all?

[@klee9016]

​@OctaneSlain The buttons don't do anything at all except give water or lights or ice. It is impossible to push in two buttons and effect a service panel. It's really weird because every video that I watched on KZbin does it and the owner's manual even says to do it. I must have that odd refrigerator. I won't complain because I seem to be the only one that never has problems with mine. I didn't change the filter because I have an under the sink Rainsoft P-12 and it should be quite sufficient. The filter, when I did take it out of the refrigerator, did weigh a good 3 oz more than the brand new one so there was some accumulation in there. I cannot imagine what is taking the ice so long. I put the filter in on Saturday afternoon and the bucket still isn't even halfway full. Water is coming out perfectly fine and the ice will normally fill up within a day. It really doesn't make a lot of sense to me. It's not exactly logical. I put my thermometer in the freezer in the ice bin and it is -1°. I don't think it could possibly be too cold to make ice. I have the setting in at medium and the little lights say "ideal". At some point when I have somebody around that can actually move that gigantic food chillin' machine, maybe I'll just go back there and change the tubing out. I don't think it could be clogged but ya' never know. OH! Also, I tried flicking the circuit breaker off for 10 minutes to see if I would be able to push the buttons in and it still wouldn't work. I tried it with the ice maker off and the ice maker on. The ice maker needed the "eraser tip reset". It's working. It's just taking a ludicrous amount of time. It is now Tuesday for Pete's sake! I could have driven to Alaska and retrieved a few bags of ice from the eskimos and driven back home to Chicago by now. Of course it would have to be time warp travel because it's only like 90° out so the ice might not have lived. 🧊

[@klee9016]

@@OctaneSlain Just wanted to let you know that the ice bin is almost full now. It is Friday morning at about 1:20 a.m. and I just heard another batch of ice fall. I want them to check it and it's just about full. It only took 6 days. I purchased a generic filter but the flow rate on the back says it's identical to the Whirlpool model. I used to work in the water treatment industry and I know that generic filters are just as good as the brand names USUALLY. They must submit much more stringent reporting than the big brands as they are continually scrutinized. I suspect that it might be a good idea for me to grab a guy friend to move the refrigerator out for me so that I can change the PVC line going in. The Rainsoft P-12 solid carbon block filter that I have under the sink does NOT remove mineral content as a coconut carbon fiber would. Its mission in life is to remove things like lead, chlorine, bacterium, etcetera. NOT mineral content. Therefore💡...this COULD actually be my fault after all. I very stupidly didn't stop to think that the configuration on this refrigerator could be so different then my previous refrigerators with ice makers but, now that I've had the opportunity to think about it, the PVC takes a very peculiar turn to feed the freezer compartment unlike traditional feeds that are pretty much a straight shoot from water source to ice maker and therefore purge mineral content right into the ice so it does not back up. This refrigerator's water feed takes turns before it ever reaches the ice maker. Mineral content is essentially pulverized rock. It is heavy. That filter that's in the bottom of the freezer compartment pulls much mineral / rock material out of the water. It, therefore, stands to reason that when that thing got full of rock material rock material backed up through the PVC feed and likely solidified thus impairing the flow of water. The only logical fix is for me to replace the PVC line. I asked your professional opinion. Do I pretty much have an accurate assessment of what is happening in your opinion? Thanks

[@vickimontana5676]

Does this defrost your whole freezer

[@OctaneSlain]

Just the ice maker feed line

[@Dweebula]

How long until it starts working again?

[@OctaneSlain]

Around 2 to 3 hours. It is a slow process

[@jermainesutton8758]

After the 2-3 hours do you change it back to the previous setting or leave on all?

[@OctaneSlain]

Leave it on long defrost, don't change it back. Sometimes if your power goes out for a long period of time, it'll reset back to auto. You will have to repeat this process and set it back to "long" defrost. Auto mode doesn't do a good job of cycling between defrost modes and let's your water line freeze up

[@lindarobinson8827]

The white ice tray came off and fell inside the ice case. How do you put that back on ? Please share a video on this 😊

[@julianherrera3130]

I did all the steps and i think it jjst turned off the ice in freezer is melting

[@OctaneSlain]

@@julianherrera3130 if the ice is melting and still not making new ice, set it back to automatic defrost. You have a bad water line solenoid or broken wire in the corner door hinge.