Why Do Drivers Complain BUT Still Drive Uber & Lyft??

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In this episode of "Behind the Wheel," Sergio from The Rideshare Guy interviews Jeff, a rideshare driver who drives in 2 cities, Phoenix & Minneapolis. Jeff has been driving 9 years and works as a math teacher. Why do Uber and Lyft drivers complain yet still drive, 7.5 million drivers on the platform and attitude like Jeff's make it work!
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About The RideShare Guy:
I'm Harry, the founder of The Rideshare Guy. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time.
These days, I'm a trusted media expert on all things rideshare and have a number of contributors across the country who are all driving for Uber and Lyft and other gig companies like Instacart, Doordash, and Postmates.
The RideShare Guy has appeared in The New York Times, The Wall Street Journal, CNN, CNBC, NPR, 60 Minutes on CBS TV, The Washington Post, Wired, Forbes, SFGate, and hundreds more.
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[@Therideshareguy]

🎯 Drive smarter, not harder with Solo: therideshareguy.com/go/worksolo Thank you Jeff for coming on and sharing your story. Do you have a story you would like to share? Send us an email and you might be on the next episode of Behind The Wheel: Driver Stories 📺 Watch this video NEXT: kzbin.info/www/bejne/eKmskoiXpbCLobc

[@michaeli1212]

Love your videos watch them all I love the Uber always good nice people and they love my car I keep it mint brand new clean always a Red Lexus IS250.I dive in Sonoma and Marin county.Also I'm always happy in good mood.I get 60 to 70% tips on my rides so many tips right now tips are paying for all my fuel costs.I am new only 300 rides but 130 five star ratings and only one four star rating.I will be Diamond driver by October 31st.I do Lyft to but want Diamond on Uber.Uber with Tips and boost zones I make $50-$60 a hour that is before accounting for my costs

[@southeastlosangelesbear]

We don’t need upfront tips. That will just give them extra money to steal. Or bait and switch us. We just need them to stop taking the majority of what the ride cost

[@MZ-gh4in]

💯💯💯💯

[@QueensBoroFigs]

The reason why a passenger only tipped $1 to you is because 1) Inflation and because people are broke! It's the economy stupid! 2) Passengers think that drivers are receiving the full fare for the passenger's ride!

[@sergioSMTMC1]

Good comment

[@chikaznze3414]

Sorry, is the flat out entitlement mentality. The Rider fills the driver is his slave. Same rider gets to a restaurant, spends $10 and tips the server $5. But for crying out loud. The drivers made sure you got to work or home safely while you may be napping. Value n appreciate your drivers.(I have had a guy who withdrew from ATM $200 spent it all at strip club and was asking if we don’t offer military discount anymore?) He left his receipt in the car.

[@jwbrandt70]

Most passengers tip much more than $1. I'm talking about ones that may use rideshare, for instance, to go to and from work and already are giving back some of their much needed wages to get home. Some customers leave a $1 tip and one can tell that for them it was a significant tip. Most leave much larger tips than that, but for some $1 is a significant and very appreciated tip.

[@E4Sierra]

​@@chikaznze3414 Where's this restaurant whose customers tip 50% ? Put me on the server/bartender schedule full-time.

[@QueensBoroFigs]

​@jwbrandt70 Hey Jeff! Just so there's no misunderstanding, I wasn't calling you stupid. I appreciate and thankful for your insight!

[@alancpfdsd]

I have a serious issue. When you are on a trip, Uber sends you future trips, but while you are on a trip, won't give you a final destination. If you are not on a trip, you see the final destination. Why in route you can't see the final, but while you are sitting you can. Complete bs. Truly, legally they shouldn't be sending you a text, that you have to react to. Bs

[@danieltriplett3685]

We have these things called bills to pay. Please let Uber/Lyft know that $10 for a 12 mile pickup and a 20 mile dropoff is insane.

[@soliniv1411]

The only message that uber/lyft are getting is that drivers will happily drive for peanuts

[@fabricekdk6573]

A group of 352 drivers on Whatsapp is now reduced to 225 due to their incapacity of paying rent. I think this is the beginning.

[@NY2Vegas]

There needs to be an investigation as to how many drivers are declaring bankruptcy and/or falling behind on their PPP and EIDL loans.

[@sergioSMTMC1]

Sorry to hear that

[@meganlovell7721]

I'm a driver, but my key fob battery needed to be changed today. I got into a Lyft where she was driving like a bat out of hell, blasting her music and FaceTime with her friend while driving. I could forgive the horrible driving, but not the FaceTime call while I'm trying to talk to you. As a driver myself I wanted to tip her, but I cannot tip someone who clearly has no idea how to be a good ride share driver. Worst driver ever.

[@MrMike9215]

People simply don't care anymore all it takes is a few bad ratings and your deactivated what are you have the cleanest most professional best car and driving are having a bad experience like this one someone will always come along and give you a bad rating for a free ride at the cost of your job

[@meganlovell7721]

@@MrMike9215 that's why I still gave her a 5 star rating because I'm a driver and I know how important they are, but don't FaceTime while your driving wtf?!

[@sergioSMTMC1]

Wow

[@AbbeyTwynn]

@@meganlovell7721Wow! 😮 You have a good heart. Maybe you should have a had a driver to driver talk with her after the ride was over. I mean, giving 5 stars is a nice gesture on your part, if you want to ever be matched with that driver again, of course you know this, but isn't there a good way to ask your driver to slow down or don't FaceTime while driving because it's NOT SAFE!!!??? That should tell driver right away that something is amiss with her attitude. Not everybody is meant to do this job. Don't feel bad by being direct with another driver. Driver is responsible for your SAFETY!!

[@michaelm7299]

Relevance to the topic at hand? Everybody on the banks' Culture & Agenda Payroll (CAP) has a convenient story about why enslaved drivers are crazy and stupid and deserve to be paid even less. How much are you getting under the table?

[@sunshineman4394]

Hey Jeff, this is Jeff, the Sunshine Man. Great to hear another positive Jeff. You have the right attitude and I'd love to get a ride with you. The sign in my car says, "If you can't find the sunshine, be the sunshine." You fit that perfectly, congrats and keep up the great work.

[@sergioSMTMC1]

Thanks Jeff the sunshine man

[@jwbrandt70]

Hi Jeff! Thanks for the complement as it means a lot. I love the saying about sunshine; that is it exactly. I think we see what is going on with this line of work from the same perspective. Thanks so much! 😎

[@alexsf4248]

@@sunshineman4394 Hi Sunshine Man, your book is an inspiration! 🚙🙏 I agree with Jeff and you that positive attitude is everything. Today my roommate mentioned that he was impressed that he sees me cleaning my car every time I go drive for Uber, I responded that in India (I’m from Brazil), there’s a saying: “ Your guest is God”. It’s the Golden Rule worldwide, treat others like you would like to be treated. The main reason I love to drive Rideshare is that I’m the captain of my own ship, I only go out when the spirit moves or my bank account is depleted, most importantly though I’m cognizant that my passengers are my responsibility as far as their safety and comfort. I’m lucky that I drive in San Francisco where my radius of operation is less than 4 miles (with the Bay waters around downtown). My daily mileage is negligible and I drive a Hybrid. So yes, Uber burned 34 billion Dollars to create itself and now they are beholden to their shareholders. It’s still doable in SF if you drive during the peak hours. It will never go back to the days of subsidized rates, and with the advent of autonomous vehicles and the proliferation of fake accounts it is what it is, unless you’re in Seattle, Manhattan, Boston or other relatively profitable markets. Cheers 🌞🚙

[@RKolstad]

I tried doing Uber for 1 week and left. Junk job with junk pay. Then, with a little research, I quickly found out that Uber stealing driver tips and shorting their pay is common. I fought with customer service for hours on the phone and through their site to get my proper pay, which is still abysmally low. Frankly, I don't know why any of the drivers stay. Junk job, junk pay with an unethical piece of junk CEO at the helm. Corporate theft is alive and well. I've never used ride services and I'm not going to start now.

[@jmarino715]

He mentions how the sidecar app operated, and that makes way more sense than the way Uber/Lyft do it. In fact, it sounds like it was actually LEGAL - can you imagine that?? A rideshare company that doesn't try to treat their independent contractors like actual employees??? No, we obviously can't have that!

[@sergioSMTMC1]

Thanks

[@jwbrandt70]

IMHO that is the big push at the moment. There needs to be a hybrid work model created and that must include us having more control in terms rates. In retrospect I feel like the owners of Sidecar were brilliant. Every vehicle out there had a profile so if customers saw different rates they could delve deeper up front to see exactly what they were ordering and compare. Sadly Google bought the right to the Sidecar code and I don't see anyone able to run with it. Uber tried giving drivers in CA the option of creating their own fare multiplier. It was short lived, but it is a step in the right direction.

[@jmarino715]

@@jwbrandt70 You can keep telling yourself that it's a "step in the right direction" if you want. However, I know different. The differences between Uber and Sidecar are by Uber's design - not some kind of oversight that they're working to "correct". They will fight you every step of the way to keep it that way as long as they possibly can.

[@jwbrandt70]

@@jmarino715 I meant more of a forced evolution. I feel that as legislators and such get involved going for a new "hybrid" solution, the rideshare companies will opt to go in a direction that puts them more in line with what people would expect in a independent contractor model.

[@jmarino715]

@@jwbrandt70 Now that I can stand behind! And to me, it's more about restoring the legitimacy of this industry from a legal standpoint than any sort of expectations. Well, I do guess there is one... I expect them to follow the damn law!

[@roxiebenesch348]

Always check before because they do change it up

[@jimburke9161]

I tried and tied here in Chicago. Started out at 85% AR. Dropped Uber Eats after one day. I am 30% AR and 4.98 rating now and almost never average over $20 per hour before expenses. I can't tell you how many times I chased surges only to wait 20 minutes for a ride to the middle of nowhere that I would never take. Now the surge is gone and all you get is $3 rides. So I sold the car I used to Uber yesterday. I'm done.

[@barktownphoto1724]

We don’t all continue to drive. We stick around to warn others. No more rideshare driving. First few months is a trap so they can learn your habits. Then bonuses disappear and they start offering you less per ride. I quit when hourly was $12-$15 hour no matter what time of day. You will drive 300 miles over 10 hours for $165 assuming you got awesome tips.

[@sergioSMTMC1]

Ok

[@jwbrandt70]

This has not been my experience in both Minneapolis and Phoenix. I tend to stay around earning at least $1 per mile for every mile driven from gas up to returning home and that includes tips as part of that calculation. Of course it varies widely but I still see money that makes it worth doing it for me. At busy times it's much more than $1 per mile for every mile driven.

[@shawnabid9327]

This is exactly correct in NJ!

[@KevinScherrer]

The Gig economy has developed an interesting dynamic. They keep hiring and hiring (because there is not limit and no real quality bar) and it's a zero sum game. So the more drivers, the fewer rides per driver. Uber and Lyft are happy because wait times go down and the money keeps rolling in for them, but we keep taking smaller and smaller slices of the pie. Why don't we quit. I keep asking myself the same question. I have only been doing it a month and I am sure the first "real" job that comes along will get me to jump at it, but for now, it's better than nothing.

[@sergioSMTMC1]

Good comment

[@luckybucky4366]

I have become more snarky as time went by. Drove 6.2 years and stopped driving people in February. The mental stress is astronomical with passengers over time. Especially when you drive 9p to 3a on Fridays and Saturdays. The money used to be amazing but just like anything that's really good, it cannot last forever. Drive smart and find an exit plan "before" autonomous cars hit the roads. Peace out.

[@theluminarysoul]

This is just to hold me over because it’s more money than unemployment while I search for a new job after getting laid off. Once I get that taken care of, I’m wrapping it up. I do enjoy Instacart and will keep doing that for slush money and savings/investing but driving ungrateful ride people, no thank you

[@sergioSMTMC1]

Sounds good, best wishes

[@Polisht]

Talking or complaining helps you realize that you are not making the best choice. Then you start looking for something better 😂 Which it is easy to replace a rideshare income. Its so low 😂

[@sergioSMTMC1]

I think we're all addicted

[@Polisht]

@@sergioSMTMC1 It very well could be, Its that casino fever. We all hit it big once and its not happening again 🤣

[@sergioSMTMC1]

@@Polisht 😂😂

[@zjbell700]

I started around the same time, late 2015/early 2016 exclusively on Lyft because of that power driver bonus they were offering. 50 trips got you back 10% of the 20% that Lyft took. 75 trips got you back the whole 20%. I always did the 75 trips and with the Lyft shared trips could knock that out under 40 hours/week consistently. Once Lyft did away with this power driver bonus I had to run both Uber and Lyft. Uber bonuses were pretty good back then but nothing like the power driver bonus where you could in effect drive making 100% of the fares week after week.

[@sergioSMTMC1]

Good comment

[@DMZraider]

I think Lyft needs to follow whatever it is Uber does for tips. I dunno if its the push notification reminding the rider to rate and add tip or what but Uber tips so much better than Lyft riders. I also wish Lyft would add a thanks for the tip feature like Uber, I think the fact that the rider knows the drivers actually get the tip and can show appreciation leads to the individual tipping more regular.

[@sergioSMTMC1]

Ok

[@brucesmith2282]

Good one!

[@sergioSMTMC1]

Thanks

[@jasondoughty865]

Up front tip would be a HUGE game changer. I can't tell you how many rides I don't take over $1 or $2. How many of them were planning to throw me a $5 tip, but never got the chance because I can't take those rides and just hope to get a tip... I can't imagine why they don't do it, because it would be better for the riders too since those that tip would get quicker service, and those that were not tipping would get exactly the service they get now...

[@whataboutvegas]

Be very careful with the Pacifica. I drove rideshare full time in a 2019 Pacifica 2021-2024 and had one maintenance problem after another in that vehicle. Every other month something will fail. Thousands and thousands spent and idle time waiting to get my car back. You get what you pay for. They're cheap, but a huge gamble in terms of reliability. D- in my experience

[@CheekyChops710]

Jefffreyyyy, jeffreyyyy bezosssss

[@sergioSMTMC1]

😂😂

[@roxiebenesch348]

You're going to love HUM in AZ

[@alancpfdsd]

I've been in the Houston market, for a couple of months, I have good days and bad, but overall I'm good.

[@laboa20061]

We need to walk to Washington dc

[@sergioSMTMC1]

That's a long walk from CA

[@masrurniaz412]

hi sergio why the drivers are complaint with uber n lyft but still driving few main reasons is first no doubt you have working hours of your own choice big advantage۔ secondly there is no full capacity any one any time can apply and within few hours you are good to drive۔ retired people have good Opportunities to work۔ part timers have good option of extra earning۔ the main difference in taxi n uber is app system they are first in transportation to introduce it۔ previous ceo travis kalanick without fail you should give him full Credit for putting uber up high and destroying triditional taxi system to below ground with burning the cash freely and he manage to get full support from investors for cash burning The only act which led taxi to crushed upto below ground level۔ now they are enjoy as both riders n drivers are in their hand to penetrate them۔ sergio tell me when you go to walmart do you ask employees about their working terms n condition NO same in uber n lyft riders look prices they dono't care anything else۔ so donot expect rider will have sympathy to drivers۔ thats why i always says more compatitors good for drivers۔ Amazon got one compatitor name TEMU plus all retailers do uber drivers have any such type of uber compatitors۔

[@sergioSMTMC1]

We're not a Walmart channel but good comment

[@TheDecider2024]

Because a lot of them are stuck in situations where they can't get a W-2 or they try. But don't get any callbacks or it's not as easy as the government says it is. There's not a lot of jobs out there, especially for us older ones and a lot of it's immigration. They can't get regular work

[@sergioSMTMC1]

Good point

[@paulkloster1369]

In calif.prop 22. Driver gets .34 per minute and .35 mile. Its over 2 wk average. The guanteed min. But impossible to make over this. So upfront wont matter.

[@sergioSMTMC1]

I agree, everything is pegged at that number

[@richmondfrost5946]

Thank god your out there Sergio! Your our voice...for myself? Im constantly telling Lyft and Uber...pay your drivers fairly,treat them with respect..its that simple. Thx again for all you do!!!

[@sergioSMTMC1]

Thanks, support is much appreciated

[@roxiebenesch348]

Nashville Airport is like that geez PHX is one of the best waiting lots

[@MyUnearthedTreasures]

Nashville airport is a joke and most people have zero consideration for other drivers and their passengers.

[@jwbrandt70]

Yeah, PHX has three different waiting lots. One is huge and never really fills.

[@chudi388]

How do you respond to a passenger that keeps you waiting unnecessarily,then come in without saying hello. Then you say hello to them,and they respond in an inaudible way? Should you cancel the ride,and put them out,or just ignore them and drive ?

[@craig5129]

The wait time I understand your point but the pax greeting you is no big deal

[@user-or3nt3pw5k]

If the trip is under seven dollars, I wait until I see them coming out and then I cancel. I’m not working for them. I’m working for myself, so don’t waste my time.

[@sergioSMTMC1]

You cancel and move on

[@brettallen5982]

Hello fellow drivers. Something I have been UBER allow. Dealing with offering my wife to join me while driving. I've explained in over 6 years of driving, I have only picked up 4 people for a ride in over a thousand people drives. If uber could run a background on my wife and offer another subplatform to be selected. Riders could also pick that selection, see my wife's picture as well, and Ubers revenue would increase. They told me no. I then asked am I allowed to take my service animal. They said yes. So I'm curios. What would scare a rider more. My big dog with 3 inch teeth or my wife. It makes no sense. Would love to here some clear input that makes sense. Thanks.

[@roxiebenesch348]

Thanks Jeff you roll like me ❤

[@sergioSMTMC1]

Thanks Roxie

[@jwbrandt70]

Thanks Roxie! Glad to hear we see this line of the work the same way. 🙂

[@martinez1984eldrick]

Definitely an issue at the Minneapolis app based location especially around second shift time.

[@johnmandell7413]

I make my living by driving 16 to 18 hours a day on Fridays and Saturdays. I know when to stop and take a break and won't risk my life or anybody else's by driving too tired. I have been saying for years that there should be an app that tracks your time on all platforms and alerts them all when you have been driving for 12 hours so all platforms can shut you down for hours. Truck drivers have time limits, we should also.

[@bballah9969]

If you're working 16-18 hours a day your killing yourself slowly and don't even realize it. The reality is you're better off getting a regular job after taxes and expenses you're not making much

[@johnmandell7413]

@bballah9969 I only work that long Friday and Saturday. This allows me to enjoy the rest of my week. I'm fortunate enough to live in an area that Uber and lyft isn't oversaturated with drivers, yet. I can make enough in those two days to make a decent living.

[@bballah9969]

@@johnmandell7413 That's great

[@sergioSMTMC1]

Thanks for the comment

[@sergioSMTMC1]

​@@bballah9969thanks

[@josephfackler]

Sergio, You should be able to do this without reading from a prompter by now lol

[@davidnichols6971]

Driver, and car, quality are going to suffer when they give all the bonuses to new drivers, as Lyft is doing now. I emailed Mr. Risher yesterday, because they sent me the new driver promotional email. I told him that the message is they don't want, or appreciate the experienced, professional, drivers. They're making their own bed. At some point they're going to have to sleep I that crappy bed.

[@sergioSMTMC1]

Good comment

[@nicdominus7782]

luring new drivers who don't know how to work the system and accept every ride is better for the company and having more drivers on the platform lowers prices for their customers. it'll take the new drivers a while to figure out they're getting screwed. if they ever do. It's the best thing the company can do for themselves

[@davidnichols6971]

@nicdominus7782 What did you tell me, that I didn't already know? That's what my whole comment was about. I'm 61. Not 16.

[@nicdominus7782]

@@davidnichols6971 feeling insecure about your intelligence? well that's so defensive over a comment that doesn't even disagree with you?

[@davidnichols6971]

Why would you try to explain it to me then?

[@martinez1984eldrick]

My personal preferences I'm staying at the airport location only for 5-10 mins why wait when there's other riders need a ride outside of the airport?

[@QueensBoroFigs]

My brother has a CT. license and he can't Uber in NY, NJ and MA. How does this guy Uber or Lyft in Minnesota and Arizona with the same driver's license?! WTF?!

[@sergioSMTMC1]

All states have different rules

[@GaleTeschendorf]

State laws.

[@Karama52011]

Sergio please don't assume things in favor of these shady companies. Some drivers continue to drive only because they fo not have abother optionto feed their family.

[@garysmith2574]

Why can’t I see how much Uber will pay me for the ride before accepting the ride?

[@theczar6171]

Good question. So now I have a question. Did you remove the app from your phone and reload it. Reset your network settings. How many rides have you done? I’m in SoCal so not sure what your situation is. Because they do tell you if I’m not wrong they will take that away from you if you’re not doing something. I don’t know if it has to do with your rating as a driver. Or your acceptance rate. Or your cancellation rate. There are a bunch of things that you need to do. Again, I don’t know your situation.

[@garysmith2574]

I am a new Uber driver and started 1.5 weeks ago and I have never been able to see it? Only where they are on the map and how many miles away. I have a 5 star review with 86 all 5 star reviews, acceptance rate is 44% and cxld rate 8%

[@sergioSMTMC1]

You must be in a non upfront fares city

[@soliniv1411]

Try lyft, they do show you all the ride information in some places where uber doesnt

[@theczar6171]

I’ll tell you exactly why I 7 1/2 million drivers exist. We all need money to eat. We all need to keep a roof over our heads. Pure and simple we need to survive. Hopefully one day after we get these elections over with the economy starts moving. We drivers stop driving. Because we can get a normal job. Then not only we can survive on, but actually put money in the bank. That’s when we destroy rideshare. You know it’s all about surviving making a buck feeding your family.

[@sergioSMTMC1]

Good comment

[@damienwade7848]

They don't pay a driver enough to keep a car in decent, great shape for these cheap rides.😮

[@QueensBoroFigs]

How does this guy drive in 2 states with 1 license?

[@sergioSMTMC1]

Different states have different rules, listen to the conversation

[@jwbrandt70]

In the discussion I talked about the process I go through in general without getting into specifics. But part of that process is switching my drivers license each time I move. But for these two states I do not have to switch plates.

[@lancefernandes7415]

I am wanting to know how are you (we) able bto drive in two different states? You mentioned you are in both AZ and MN I was always told you can only notice in the state you are licensed in with a car that is registered in. I am mostly driving in CA however spend a lot of time in NV and it would be great to drive in both states I am only licensed and registered in CA what can be done to drive in multiple states or do you have to change your license and registration each time?

[@jwbrandt70]

Different states have different rules but I think in most cases it's just the drivers license that must change. For me that is all that is required other than the vehicle inspections are also separate by state in my case.

[@lancefernandes7415]

@@jwbrandt70 thank you for your insight...because I was going to try to do it in both CA and NV and it just was too much to change license each time not to mention car registration smog insurance etc

[@Karama52011]

26:37 I disagree with your point that drivers can do well with current companies policies

[@rocketboostjump]

Its because deep down we love working for Uber/Lyft.😅

[@ronrivas1453]

😂😂😂😂😂

[@jforbes1236]

Speak for yourself bub

[@chumlee9562]

Quit​@@jforbes1236

[@sergioSMTMC1]

Bingo?

[@funnyvidz9682]

Because they dont know better?!

[@sergioSMTMC1]

Not so, they do but limited choices for a lot of folks

[@colinmclaughlin9047]

Doesnt almost everyone complain about their jobs? This is Click bait so they dont have to drive, and make money on fools who do.

[@NY2Vegas]

Transitioning between markets he meant what is the process to switch markets with the two companies!

[@paulkloster1369]

No. They dont care.

[@faustman1000]

Because they see no other option or can't find another job making as much. They don't have investment that can rise in value, or have investments that pay dividends. UBER is thier ONLY source of income.

[@bballah9969]

Lol man do you know how much money you need in order to live off a dividend paying stocks?

[@faustman1000]

@bballah9969 no idea. Doesn't mean I don't want to get there. For the moment, I'd take a monthly supplement 😀

[@bballah9969]

@@faustman1000 I'll put it to you this way you need at least at the bare minimum $1 mil to live off dividends

[@sergioSMTMC1]

Good point

[@danielaguilar796]

Dara is a Criminal

[@nrshahwan]

Nope , Dara is like any other corporation CEO , takes advantage of the losers who drive UBER

[@danielaguilar796]

@@nrshahwan Dara is a Monster

[@soliniv1411]

What crime did he comit?

[@danielaguilar796]

@@soliniv1411 Dara is guilty of stock manipulation schemes, pilfering/stealing the earnings of drivers through algos that engage in shaving and other deceptive activities, fraud, violating arbitration agreements with drivers by actively engaging in acting in bad faith against them

[@danielaguilar796]

@@nrshahwan ... we know that's you Dara. Lol 🤣

[@soliniv1411]

Hahahaha the best question ever

[@alexsf4248]

Unfortunately if passengers could tip upfront Uber algorithm would lower the base pay. It does that with surges already and sometimes. Tips were taken out of historical Taxi tradition by Uber. Younger passengers aren’t even cognizant that that tipping was part and parcel of the culture in past.

[@sergioSMTMC1]

Shaving?

[@jwbrandt70]

Many rides out there have a hard time getting filled; for instance out of town rides. Some passengers wait 20 minutes to find a driver that will take the ride but would have been happy to pay far more for a better experience. I think up front tipping is an obvious solution to this.

[@sergioSMTMC1]

@@jwbrandt70 Jeff, you're responding to me as opposed to the OP, you need to click their response box

[@jwbrandt70]

@@sergioSMTMC1 Hi Sergio, I thought I did. For instance, when I do click on yours, I get the @sergioSMTMC1 in front of what I type. In that case I did not. Maybe you got included because you also replied to that same person.

[@QueensBoroFigs]

Sergio! The reason why people are still doing rideshare is because 1) You can cash out 5xday and have access to your earnings daily! 2) It beats flipping burgers @McD's and working with shitty customers, coworkers & managers! 3) WTF wants to apply for a job; wait to get hired; probation period & then wait for the 1st paycheck?

[@sergioSMTMC1]

Ok, the key is if there are profits left over after expenses

[@CheekyChops710]

@@QueensBoroFigs queens bridge baby

[@QueensBoroFigs]

​@@CheekyChops710 LIC bro! 😂

[@chumlee9562]

You all need to quit so the rest can make money

[@sergioSMTMC1]

😂😂 sure

[@LloydNeal-r9q]

Wow. It's really staggering to think that these drivers also vote, have kids, and hire people. And then there's channels like this that exalt them. I'm blown away.

[@sergioSMTMC1]

Exalt them, why do you keep doing it if you're so miserable?

[@LloydNeal-r9q]

@@sergioSMTMC1 I haven't driven since 2019. Also, that's a very reductive and simple minded response. You're coping instead of thinking critically.

[@dedessiqueira]

Keep complaint until find another job. The complaints are helpful because riders are trashier day by day.

[@sergioSMTMC1]

Ok

[@nrshahwan]

Anyone who drives for Lyft and UBER is a looser !!!!

[@dwightwalton9829]

Learn how to spell looser dude.

[@TheLastESPADAx0]

U also forgot its a pos Chrysler. That's gonna cost him

[@JDog90305]

Because they aren’t using it the way it was designed to be used. It’s a gig, not your major source of employment. Even those of us who use it the way it was designed are suffering because someone has to pay for the extras that the fulltime workers want and they weren’t smart enough to realize that the ones paying for these extra employee-like benefits are drivers making lower pay and riders paying even more for their ride. The companies are not the ones suffering as much as they are already barely surviving. Competition is rough.

[@Polisht]

The way it is intended is to actually get on and stay on as long as you want. Doordash is a gig as you have to sign up to work. Rideshare though is not recruiting as a gig. They manipulate people in to thinking its their own business. Its far from your own business.

[@cliff1291]

“The way it was intended” is the most frequently parroted misinformation about the gig economy. This is retro speak propaganda to justify the lowered pay by the companies themselves. So they kill a legitimate job industry (taxis) and we’re supposed to pretend doing the same job isn’t real work? The reality is “the intention” was drive however long you want to, there was always work so you can invest as much time as you want to your earnings.

[@user-or3nt3pw5k]

I am the nicest and most helpful. I have a clean car which they Always comment on, I pull into driveways. If a passenger would say, could you stop here quick I will tip you in the app. 99% would never tip. Now, if they ask, I say do you have cash? Or I want to see the tip on the app right away? I only do this if they say they’re going to tip me in the app.

[@bballah9969]

​@@user-or3nt3pw5k I do doordash and I can't tell you how many times customers say the same "Yeah I'll tip you in the app" and the reality is they never do. It's like enticing someone to get get what you want and then going back on your word. Imo people that do this have no class or morals and your a low class miserable 🤡

[@sergioSMTMC1]

Good comment

[@timothythompson8165]

Useless talk, blah blah blah!! Rideshare was great but not anymore!! Why do I still do rideshare is because I'm still looking for a real job with benefits!! Rideshare will eventually go back to taxis 🚕 and Waymo since Rideshare driver's account's are being hijacked and sold on the dark websites and killing passenger's and molesting them or kidnapping them or the Rideshare driver is using some else's account, very unsafe!! I'm surprised Sergio you haven't figured that out!!!

[@sergioSMTMC1]

Blah, blah back at you sir

[@ibkamarakamara]

I’m sorry Sergio, but this guy has no clue what his talking about. Does he think ride share is a charity or what?

[@sergioSMTMC1]

All opinions are welcome

[@jwbrandt70]

Not at all. I take the strategy of earning a healthy wage very seriously while doing this. It just was not the focus of our discussion here. I believe there is still money to be made out there; at least in certain markets. But I agree with the sentiment that it has gotten tougher with different demands.

[@thanksfortrumpcnnmsnbcandh8771]

I think my wife should leave me for Sergio!

[@sergioSMTMC1]

Let's not get there 😂

[@bash2268]

Driving since 2015 and still complaining how ungrateful greedy these freaks ride share are is shocking