Why Face ID Can Be So Easily Damaged And Hardly Repaired?

Face ID is a new feature introduced to iPhone X/XS/XR/XS Max. While it is a most powerful component allow biometric authentication for unlocking a device, there are quite a lot of instances when Face ID will not work. In this video, we fully tore down the Face ID module(dot projector, flood illuminator and infrared camera), and took a deep analysis of the reasons and solutions of Face ID issues.
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[@rewatechnology2008]

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[@agiljoy9397]

Best channel,already subscribed But one thing,... Pls dont use such auto generating speech,best audio is most wanted thing..... This video is not intrested because of audio......

[@wilsonlim8601]

No voice please! Was better before when no voice

[@Rasheeklal]

REWA Technology where you from I can send my phone to you

[@muhammadhafizuddin4121]

I have my iphone x failed face id due to water dmg...turn out the technician in malaysia make my phone broken and faces shortage..luckily they pay me back 450 dollar🥺 wondering if the new face id in iphone 11 is more durable?

[@ayushsachdeva9796]

REWA Technology I dropped my phone and after that my face id,calling sensor and front portrait is not working but camera is working. Can it be repaired?

[@Groon25]

Now it feels like I’m using IPhone 5 in a IPhone X body😂😂😂😂

[@saadhameed5757]

Qayin wht was the reason

[@Groon25]

Saad Hameed it started not recognizing my face so I registered again and unfortunately now I can’t register a new one it just says move up and down.

[@belieberfromnyc]

Qayin did you get to fix it?

[@uluomu]

@@Groon25 - is it still damaged?

[@brookswolfe4722]

@@Groon25 same thing is happening to me

[@suryaraghavendran3627]

This theme songs sounds like the intro to wii sports

[@ludwig4029]

Surya Raghavendran omg ikr

[@_stealth_y]

Just _s l o w e r_

[@richardnathaniels]

Also more like wii sports with brazzers

[@mbraddy24245]

😂😂

[@ernec.5326]

Thank you for this knowledge!

[@shahidwaseem7346]

it is very useful information related to face ID problems.

[@boedix83]

Apple should still give us fingerprint sensor beside broken prone Face ID, as secondary security system. I don't think I would buy an iPhone again after this incident.

[@rasdilanggud.p9705]

iPhone 13 kayaknya bakal ada fitur ini, Face id + Finger

[@marco.morel04]

Almost half of the iPhone's my friends have already have broken Face ID systems and mine is going out, it spits an error out about every 5/10 times I use it that the camera failed to launch and to revert to use my passcode

[@salemx8889]

Is it possible to change the front camera in the iPhone xs max Because when the face id crashes the front camera stops And I tried to replace it, but it looks like they're being softwareally linked.

[@toxicgaming5757]

Excellent work

[@abbaslw]

Wow soo deep analysis, nice info, Thanks

[@rewatechnology2008]

Thanks for your feedback :)

[@jitupatel1862]

Very good rewa

[@brando12343]

I have gone through 3 different iPhone x all with face id failures in some way or another, one outright failed with the common " face id unavailable" message, the other 2 though simply stopped being able to focus on my face out of nowhere, didn't drop them or expose them to water they just quit, super fragile component for sure

[@TOMPOV]

Bs

[@amirawad7741]

Yea true, when I opened the phone i accidentally hit the lens. Next time, I wont use the pry tool at the top. I thought it would be okay because I saw videos and people would use the tool from the top of the screen

[@solracseries7187]

does xs have this issue thou?

[@JobLuzon]

Did the front cameea get damaged too?

[@Berrypancakes229]

Just recently of owning my iPhone XS Max for almost 2 yrs my Face ID gave out. Took it to Apple store and said it was the ID sensor and not repairable. They gave me another new phone without charge because o had Apple care.

[@ccovnottz]

If flood illuminator or dot projector get wet won’t a alcohol wash fix it if it’s only corrosion or if it got wet only a few days ago?

[@billrachmad]

i wish apple can just improve this ID system in the future to be durable enough, instead of trying further into something else ridiculous...

[@TopG20073]

They want money

[@TonyToneFixMyPhone]

Where do we find this Dremel bit used in the video?

[@francescodamiano1483]

Hi, but when the message appear when setting up face ID, what is the problem? In your scheme there aren't any information or troubleshooting about this problem

[@tsgamer2k4]

Awesome music background

[@leandronascimento8846]

hi Rewa Tech, iphone XR water damaged, if i replace the true depth camera and normal camera will it works ? when i try to setup face ID it's not working, when i try Portrait photo it's blurry. Face ID seems to be ok, but true depth camera not.

[@hassanfarhaz9103]

Where do i find a Rewa technology expert in India for repairing my iphone x?

[@bitrusishaya6861]

Honestly I lost my phone giving me Face ID face #wietechie#

[@administrator1236]

The alert message appears 5s after ???? And than what will i do ?! i dont understand

[@harshit.jindal]

According to the troubleshooting at 7:20, my iPhone X's Infrared Camera seems to be at fault after water damage. Can it be replaced individually while keeping all other components of Face ID intact. Everything else works perfectly fine, like the front camera, red light on dot projector, proximity sensor, animoji, and there is NO message saying "Face ID is not available".

[@rewatechnology2008]

Hello, the infrared camera of Face ID can not be replaced individually.

[@strangestudio1531]

My face id is not working after opening the Iphone XR for back glass replacement. Also the emojis in FaceTime is not working. What should I do??? Please suggest. I cleaned Dot Projector & connective jacks too. But still the 2 functions not working. FaceId & Emojis in Face time.

[@KillerkoUK]

Is there any place that could troubleshoot face id in UK? I have a not working one that I would like to get fixed.. cables look ok, nothing is visibly damaged.. It's driving me crazy

[@josiahsoko32]

If the display was changed, there is a possibility that you damaged the flex cable to the dot projector or nearby. Check under scope

[@KillerkoUK]

@@josiahsoko32 Is there any good way how to determine if the dot projector is working or not? Cable looks ok visually, but could still be damaged.. I don't have a microscope.. would have to buy one. (btw the screen has been changed, but this was after the face id stopped working.. and I later put back the original screen back anyway because the touch stopped working on it)

[@GeoCherian]

More awareness need to be made among public regarding the apple's new plan of unrepairable devices.Such purposefuly made anti-repair designs need to be treated under the law.

[@sherkhan_5050]

Absolutely

[@tiagomartins8715]

High end technology cannot be always user repairable...

[@DStabs720]

Nothing is meant to be broken. Your car can be just as hard to work on these days and be 10x more expensive than your phone to fix. Your argument is illogical.

[@GeoCherian]

@@tiagomartins8715 It doesn't necessarily require to be unrepairable to user until its designed purposefuly to keep user away.There isn't much of a quantum technology in any of these devices for that. The Apple fan in you may get offended but try this video to enlighten yourself- kzbin.info/www/bejne/lYnRlod4nbeDj80

[@GeoCherian]

@@DStabs720 Your comparison with a car which requires regular maintanence to use for which the manufacturer provides all required information in user manual and parts easily available,against an apple phone is clearly illogical. Apple has been known to make many anti repair moves by Hiding Schematics from outside world,Making parts unavailable,Making third party parts unuseable through software and a whole lot more to shorten life of a device as much as possible. Apple has been facing the protest against anti repair policy at law making government bodies in US and as a result recently started making microscopic steps to provide few parts for third party repair with a heavy load of if's. Hope you explore more starting with this youtube video- kzbin.info/www/bejne/lYnRlod4nbeDj80 If its too long for you,Start from 7:10 with all the attention possible.

[@SKITTLESandTACO]

So even with Apple care+ the affected devices are not covered?

[@hjjkfarhang4119]

hi Does breaking the LCD cause Face ID failure ?

[@alexisbored8650]

I dropped my phone in water and now face id broke :(

[@shaikypetrol2012]

R u fixed it bro...now I’m to facing same problem

[@crazyhell1075]

A.Shaik sindha Madhar nah you can’t fix it. ‘Cause I go to Apple service center they said can’t be repaired and they told me to change the phone 1:1

[@boedix83]

IP67 rating eh? Really bad feeling to Apple. I just regret buying iPhone. This is my second iPhone, after my broken iPhone 5s.

[@uluomu]

Same.. dropped it in water for a few milliseconds..

[@jamesrimes2870]

Yeah, it's not water resistant, and if it breaks, the only way is to get a new one or to chance the mother board.

[@paleologosifantis8305]

Is any part of the Face ID ESD sensitive? I ve read that many Face ID failures occur when screen was replaced without wearing esd wristband

[@gadgetvault972]

The encrypted data is in the Secure Enclave

[@antoniopacheco5274]

I have a problem, when connecting the infrared camera on the board the rear and front cameras turn black, but if I unplug them they work again, if I put another infrared camera the cameras work, only with the original not

[@mrOga]

@@annxu6464 I love you

[@Aadil393]

My iPhone X dots projector not working help me...

[@janarmani5972]

Hi What do you want to do when your iPhone Face ID completely damaged ?

[@mleons]

but i have a question about this. i really hope someone answers. can i clean my phone with like a wipe or wet toul and face id will still be working?

[@hambaberdosa6474]

thanks rewa 👍🏽👍🏽👍🏽👍🏽👍🏽

[@a_hi]

I have iPhone X face id it’s camera is open but not work i need fix that pleas help me

[@quranmp3live]

tnx

[@quadraquadra8838]

Hello, what a nice and helpful video you guys did here... I bought the machine and did the same as you guys did, but there is a problem is that when i add my face, and lock the phone it won't open to my face. So let me be clear... The thing is that at the beginnning it was giving a warning to get the phone lower and upper. right now everything looks great. Just that when i put my face and it says everything is complete . My face id restarts directly. So please if someone can help me with this or anything because i've tried several times. Thank you so much and i appreciate your help.

[@omolomo8959]

Make sure the flex cables are clipped properly 😢

[@aaravsingh3503]

Very nice face id can be Repairing shoe face id not available on setup time face lock

[@shahjeepapneja9803]

Hey my iphone is water damaged its ir camera is working but dot projector doesn’t reapond it keeps on scanning my phone and nothing happens when i try to register my face can it be repaired???

[@ernec.5326]

Buy a new one. First, no components. Second, its gonna be expensive.

[@anton1664]

Because the iPhone XS is not really waterproof. That's scam! You can protect it better than the competitor, but you can't write IP68 on it if it doesn't! MY iPhone XS Face-ID is damaged even after a few minutes in the pool water !!! SCAM! We should send a petition to Apple!

[@ipodTouch4g07]

So you can replace the camera and the infrared camera because they dont have chips that are encrypted ?

[@anton1664]

IR-Camera and Dot-Projector, both parts are tied with the cpu of iPhone. I tried out to replace each of them separately. In both cases I get the Failure "Face ID can not activated."

[@WorldofPhonesIOS]

If the face ID & the portrait selfie is not working, Does this mean that dot projector is damage ?

[@rewatechnology2008]

It is may not be that. For the failure of Face ID causing by dot projector damage, please check this video ( bit.ly/378bHw8 ) as a reference.

[@CosminAndreiConstantin]

I use an iPhoneX for about 1 year, no problems so far !

[@amirawad7741]

Cosmin Constantin they are talking about breaking it while opening the phone 🙄

[@jeffa4822]

you lucky

[@matteodondi7109]

The alert message appears after 5 seconds... so??? What it mean?

[@Vishu-bd9kf]

I tried replacing the entire camera module but it doesn’t work with my phone. Is there any tip please suggest me I’m helpless. I would be very glad to get a reply.

[@rewatechnology2008]

Have you replaced the camera module related to Face ID? Please be noted that Infrared camera, Flood illuminator, and Dot Projector are paired to the phone. Once replaced, Face ID might also fail.

[@AnnaGorse]

Front and back cameras are not working, so neither flashlight and FaceID. I don’t really care about FaceID because I prefer the code system verification. Do you think if I change the entire front module (front camera, sensors...) cameras will work again? I know FaceID is impossible because is an item related to your own phone and is unique. Thanks.

[@hadimethalayil9625]

i have succes fullly replaced just the front camera on my iphone xs

[@ABHILASH3EY]

hi sir i am abhilash from dubai. x front camera portrait not working also face id not detecting. showing camera little move low and highly. how can i find the complaint part . i am also a technician

[@trendingeveryday2376]

I have same issue on my xr front facing camera got blurry Let me know Is it possible to replace only camera and face id starts work again. ?

[@solracseries7187]

i want to ask this issue is common on x or also xs?

[@talktoyoutoo405]

the issue happened to my xs too, however the xs has a little bit better water resistance when dropped into it. BTW i tried to wash my phone with water and it has short fused the dot projector.

[@simonsimon1]

I was just replacing the screen and i messed with the proximity sensor🤦‍♂️

[@AAM2011]

I just got my 13 pro max Face ID repaired today. They had to replace the entire TrueDepth camera sensors. Thank god I’m under warranty or I would have to put out $300.

[@swagatamukherjee6155]

Louis rossman joined the chat

[@infinitepower6780]

That guy just looks for reasons to hate Apple

[@dylan610113]

@@infinitepower6780 Lol when you repair apple products I promise you you don’t have to look at all

[@amairali6306]

Sir please you should be one video for mobile schematic read voltage to a diagram this very helpful for every one how to know voltage

[@makarov9x18mm]

How is it possible for IP68 rated phone to get water damage?

[@anton1664]

Because the iPhone XS is not really waterproof. That's cheating! You can protect it better than the competitor, but you can't write IP68 on it if it doesn't! MY iPhone XS Face-ID is damaged even after a few minutes in the pool water !!! SCAM! We should send a petition to Apple!

[@mchegeni]

I spilled a small cup of coffee on my iPhone and cleaned it right away. The Face ID is gone! IP68 is total BS.

[@MandangoGC]

If regular front camera is replaced because damaged, Face ID will work it?. Have iphone X with big impact, Front camera isn't working and so on the Face ID

[@amandipbudhraja1341]

Juan Issa no it wil not work

[@MandangoGC]

@@amandipbudhraja1341 So REWA info wasn't complete, DOT projector, flood illuminator, infrared camera, even the selfie camera anyone of them is necessarily replaced bye forever to face ID? 4 components... If in something Apple has advance is in go to newer device instead fix it, good polite! Very smart move... 😒

[@rewatechnology2008]

Hi，Juan. No matter the front camera is good or bad,it has nothing to do with the Face ID function,it's just related to dot projector, flood illuminator and infrared camera.😊

[@mrsemifixit]

What about “move iPhone lower/higher” issue when trying to set up Face ID?

[@liminalsunset]

I have an iPhone that exhibits this symptom. The Animoji feature continues to work properly, indicating IR camera and dot projector are probably still working. Animoji doesn't work well in the dark though. Maybe it's the flood illuminator. Seems related to this: kzbin.info/www/bejne/qZfRqWSbo9aWiqs

[@TOMPOV]

Animoji uses only the camera soo maybe your dot projector is gone .

[@mrsemifixit]

Larry Same Animoji works for me too

[@VishnuVlogger865]

Please rewa tech iPhone 8 plus no service issue solved explain and videos uplod🙏🙏🙏🤔🙂

[@rewatechnology2008]

Thanks for your suggestion :) Please stay tuned to our channel.

[@amithgowdam7798]

Hey reawa I heard that apple is looking the batteries to prevent third party repair do have a solution for this

[@rewatechnology2008]

Hi, amith. Thanks for your information. We're working on this. Any information, we will inform on our SNS, you can follow our FB here lol: facebook.com/rewatechnology/ It has verified that changing a third party battery would not affect the usage but the "battery health" function.

[@godfather01.]

I m having 2nd face I'd problem in your faulty finding in 3 mins

[@dedikmahendra8242]

So you dont allow to drop your phone, because it will broke the small component insight

[@5432604]

good

[@siyadsiyad510]

My iPhone X Face ID showed little higher little lower not recognized Face ID what is the problem pls help me

[@rewatechnology2008]

Please check out our latest video on Face ID repair ( kzbin.info/www/bejne/eYbCcohjga5-pKc ). Hope we can enlighten you somehow.

[@samsnotch]

I do take my iPhone swimming and my Face ID never damages not until today I felt like a boss when it was slightly raining today and my Face ID is toast 😅😅

[@palasundram1470]

can i send my iphone x motherboard to you for repair , please provide details ..

[@rewatechnology2008]

Sorry, we currently don't take personal repairs.

[@forrestgump2114]

in the face id troubleshooting, in the part where it says 99% can’t be repaired, I’d like to see the 1% that can be repaired

[@forrestgump2114]

Ann Xu thanks

[@batkaB]

does can not be repaired mean cannot be fixed even changing the parts?

[@rewatechnology2008]

No, it cant be fixed even changing the parts from our experience.

[@belieberfromnyc]

REWA Technology THEN YOU SUCK

[@ankitpal9761]

New face id available on your shop ?

[@rewatechnology2008]

Yes, Ankit. We didn't sell the whole face id unit, but we sell the front camera, which contains the dot projector and the infrared camera on it. lol Here is the link for your reference: shop.rewa.tech/detail/for-apple-iphone-xs-max-front-facing-camera-replacement-oem-new.html

[@ankitpal9761]

@@rewatechnology2008 because my order iphone 7 screen on its way from your shop😊👍

[@hazwan1211]

@@rewatechnology2008 can i but For Apple iPhone X Front Facing Camera Replacement - OEM USED for face id fix issue

[@salmanthakur1633]

Touch id was also like this

[@danieltroger1761]

Great video, but I preferred it without the voice

[@rewatechnology2008]

Thanks for watching and giving feedback.

[@slinkydonkey]

Why does Apple advertise their iPhones as ip68 rating when the FACE ID isn't? someone needs to open a class law suite

[@solomonudo2686]

Honestly I lost my iPhone giving me face ID issue

[@movierates7475]

i dnt care abt there effort..just using so simple..😏😏😎

[@bawaqasim9026]

Hii... I have iphone x But the face id or not working.... i did try open but still same condition... all The flex will be fine but Face id no longer working ..any one who can do it...?

[@jaylensmith6308]

Once broken, it can’t be fixed. I can say try doing an iCloud restore. If no luck, it can never work again

[@stylobhavesh7197]

Same prblm.... Uh got any solution plz ans brow...

[@batkaB]

Can I just replace this part to get it working again? shop.rewa.tech/detail/for-apple-iphone-xs-max-front-facing-camera-replacement-oem-used.html

[@rewatechnology2008]

It depends on the fault of the FACE ID, kindly suggest you to follow the troubleshooting steps we provied in the video

[@sayedabutorab1148]

Can you repair the indian phone

[@Redbulpro]

You guys are fcking smart man!!

[@danish-ur3kq]

I think my phone has water damage after a day of owning it i know ima be dead tonight when my mom gets home

[@sherkhan_5050]

I am watching this on an Android device

[@gillenzfluff8380]

I'm still using an old jellybean tablet and the battery is still lasting all day.

[@sherkhan_5050]

@@gillenzfluff8380 Lucky you (for battery), but major updated apps has stopped working on old android (probably), doesn't it bother you? (not criticism, just want to know your thoughts)

[@gillenzfluff8380]

@@sherkhan_5050 I can't update chrome or much else now bit the tablet is still working enough to use. I saved thousands not buying newer devices that aren't that much better. They stop letting us have updates to make us waste more money and destroy the environment.

[@sherkhan_5050]

@@gillenzfluff8380 Indeed, you are correct

[@nikolasgunadi765]

Have an 11, face id failed prematurely, LCD replacement costs $150-$200. Yuck

[@patricklim641]

Welding points can not be restored!

[@zerefdragneel5767]

they should allow us to replace it with new unit.

[@inso5078]

Because it's Apple!

[@SaifKhan-vi3wj]

i have an issue with face id its showing to move little lower or higher only no failure msg showing

[@blessingchinaza5152]

Never taught I could get my device running in this perfect condition #wietechie

[@arvin2360]

I dropped my iphone and the dot projector's glass shattered. Shit

[@diki9015]

pantes apapun yang dibikin apple dipatenkan ,ternyata serumit itu

[@technopedia8543]

Kontol

[@soloplaka607]

👍

[@KabutoRyu]

SHIT what a complicated device

[@6idoo]

👌👌

[@chrisbreezy4496]

Can you fix my iPhone X camera ?

[@jzambulatsulipov7868]

👍👍👍👍👍👍

[@yuyangwu5608]

這個聲音聽起來怪怪的

[@akramnazeir5505]

👍👍👍

[@user-fq2le4ij2g]

My iPhone xs face ID is damaged 😂😂

[@powerofsound9201]

@Hideika thats your luck

[@rauanauyeskhan5698]

Why are you laughing? You have to cry 😭

[@JobLuzon]

What abt the front cam?

[@PhoneRepairRO]

@REWA Technology "Chip 1 is used to store data" LOTS OF LOLZ :)))))))) - is a mosfet you know?

[@pomidortv797]

First

[@JohnApp7]

POMIDOR. TV на деградацию

[@ibrahimhafeez7062]

Genius

[@gphonemedic]

Apple have beast engineer..... Genius bar fail again... Beast company.... Exploiting consumer....

[@Keo]

Gphone Medic wrong, customers are dumb, if you are careful with your phone you will not have problems, also many people use them without a cover or any sort of protection

[@joshrgaming2606]

*best

[@esadmuric7839]

Rewa good video. What have we learned from this video, is that faceid is shit like all apple products. Thanks God I'm not using one.

[@kenplays017]

Another reason not to buy iPhone, just imagine buying an Iphone for $1000 then 1 drop and face ID stop working

[@iiishsh]

We have to replace Face ID☺

[@hammadyounas1597]

We have to go back jack...!