Windscreen wipers won't turn off - FIX (VW Volkswagen Polo/Golf/Jetta)

How I repaired VW windscreen wipers that don't want to turn off. It is a common fault with the Stalk Switch.
The owner of this vehicle first tried to fault find by removing the wiper fuse and could hear a relay clicking... likely the wiper relay which meant the wipers were still being activated, even with the wiper stalk switch in the 'off' position. The plug for the wiper stalk switch was also unplugged to see if the wipers would stop... they did stop. By also unlatching the hood / bonnet, the wipers stopped running (safety feature so wipers turn off when the hood / bonnet is opened). All of these symptoms led them to believe it was the stalk switch that was faulty... and this was indeed the case. Replacing the switch unit fixed the problem.
Part number for the OEM replacement switch is 6C0-953-513-IGI
Tools used:
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S07E18

[@GrantBurton]

The owner of this vehicle first tried to fault find by removing the wiper fuse and could hear a relay clicking... likely the wiper relay which meant the wipers were still being activated, even with the wiper stalk switch in the 'off' position. The plug for the wiper stalk switch was also unplugged to see if the wipers would stop... they did stop. By also unlatching the hood / bonnet, the wipers stopped running (safety feature so wipers turn off when the hood / bonnet is opened). All of these symptoms led them to believe it was the stalk switch that was faulty... and this was indeed the case. Replacing the switch unit fixed the problem.

[@Daxos7]

That's a pretty good and logical way to diagnose that switch for that fault. Very cool video for anyone wanting to change a Wiper or indicator Stork.

[@GrantBurton]

Thanks, yeah... hopefully it's able to guide others well. Also a goo guide on how to change a faulty Clock Spring on Volkswagen.

[@edwinalane199]

Where can i get your contact?

[@GrantBurton]

Hi, you are welcome to drop me an email… address is [e-mail]

[@SunnahSmiles_]

I have the same problem. Is it worth changing the fuse first or just go for the whole column switch replacement? Thanks

[@Itumelengphaka-wr4sm]

you like that teacher who makes everyone understand

[@GrantBurton]

Thanks 😁

[@israelndobe5262]

my good sir you deserve flowers, have been struggling with my wipers for 9 month now i even unplugged them some mechanic told me i should buy a steering colomn.now i will be able to do it myself

[@GrantBurton]

Thanks... I'm happy you found the video useful. Let us know how the job turns out once you have made the repair.

[@WayneJarvis-e5b]

Great video! Just completed that job myself, very good instruction thank you

[@GrantBurton]

Hi Wayne, you're welcome... and thank you 😁

[@aydndemircan32]

Bir öğretmen olsa Bu kadar net ve güzel anlatamazdı. Teşekkürler. 🙏

[@MMMM2MMMM2MMMM]

Great job! That's another gain for the DIYr. One LOSS for the Stealer... dealer.

[@GrantBurton]

@@MMMM2MMMM2MMMM Thanks… pretty easy fix luckily.

[@Itumelengphaka-wr4sm]

Love your work

[@GrantBurton]

Thank you!

[@leebuzzin09]

Great informal video thanks

[@GrantBurton]

You’re welcome 😊

[@MrPhlipflop]

Would be great to see what the possible fault inside the unit is. Great video, thanks.

[@GrantBurton]

You’re welcome. I’ve opened it before and it looks like nothing more than switching / sliding contact pads (that’s on quick inspection… I could be wrong though). Plan is to make a teardown / how to repair video using the faulty switch cluster I removed in this video… just have got around to it yet.

[@jayant743]

Waiting eagerly for your next video on how to repair the switch. I have a 2015 Polo Cross which has this fault intimitantly at 236000km's. I really don't want to buy another original or aftermarket switch for R3500 here in SA.

[@GrantBurton]

Hi Jayant, I still need to get around to opening that switch and having a look inside. I guess is not going to be super complicated... likely just a set of contacts that need cleaning or are worn out. I can't say exactly when but hopefully I'll get around to that video soon... I'm just busy finishing up another video at the moment.

[@jayant743]

Hi. I managed to get the fault resolved by: - removing the battery terminal and Fuse 8 from the fuse box in the engine bay. - opening up the bottom and top plastic covers - unplugged the connector from the wiper side of the stalk. - sprayed the lever/switch and connector generously with electrical contact cleaner and wiped everything down. - waited for the contact cleaner to dry out from all of the components. - replaced the fuse and battery terminals. - tested functionality of the wipers - all good.🎉 Let's see for how much longer the fault is cleared😊......hoping for another 236000kms

[@GrantBurton]

Awesome... thats great news... and thanks for sharing the steps you followed to get yours working again. I'm pretty sure there are just a set of contacts inside that switch, possibly coated with a bit of grease, and over time, as the contacts wear and metal particles make their way into the grease, the grease possibly becomes conductive and eventually bridges the gap between the contacts for the first wiper speed... resulting in the wipers continuously running. For now it's just a guess... but will see once I eventually open the faulty switch I have.

[@zenzelenhlapo5418]

​@jayant743 is your stalk still working fine after you sprayed it with electrical contact cleaner?

[@planetgears4u]

My customer says the wiper works intermittently. Upon checking from the bcm it says wiper relay. Do you know where the relay located ? I know it's close to the bcm .any idea which one exactly on the exact model shown in this video? Car has multiple electric issues. Indicators won't work, hazard won't work, wiper malfunction, coolant warning etc. I think it's the bcm. Many thanks

[@GrantBurton]

Hi, I'm not 100% sure but I think I remember reading a forum a while back, with a few pictures, that showed the relay is built into the BCM... it's one of the relays on the circuit board. I can't remember exactly now and can't seem to find the forum I was previously reading... it was a long time ago. I wonder if those multiple electrical problems aren't caused by a bad ground?

[@snoopypeanuts9160]

Ok. You replaced it. It was the same solution applied by VW garage. Is there any real solution to REPAIR the existing one ? I strongly feel it is just a soldering issue.

[@GrantBurton]

Hi, you could try open up the switch and spray the contacts clean with some lubricating switch cleaner that is meant for cleaning electrical contacts. I still need to open up the faulty one and make a video of attempting to repair it.

[@Eli-ux8bn]

@@GrantBurton

[@Cois99]

Hi where did you buy the switch from ?

[@GrantBurton]

Hi, it was bought from the VW Agents / Service Centre.