Woman makes scene in car dealership, gains online support

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A woman in northwestern China’s Shaanxi province claimed that her new car started leaking before leaving the dealership. The shop repeatedly went back on its promises to fix the situation, she said, so she made a scene at the dealership, garnering support from many online.

[@mdstudent2620]

The disturbing part is number of times they scammed her and how patient she was prior to the outburst. She is 100% reasonably upset.

[@BestMods168]

I live in the US and learned that you cant be reasonable. You always have to go in all out.

[@kawardt6784]

15 days. If they promise to refund in a week, I would expect a refund by the end of the week, and I wouldnt accept any changes of compensation. She was nice enough to wait for 15 days.

[@deanjordan6053]

@@BestMods168 I live in the US too, everyone always tries to scam you, the US is basically just a business now.

[@ioasisyumich]

@@deanjordan6053 Well, that is exactly what capitalism is. The whole game in America is to keep the middle class low and low class lower, because that keeps the money flowing into the pockets of the wealthy. Just remember, the rich may pay a couple more 0's than you do on your taxes, but you pay a much much higher percentage of your entire wages as taxes than the rich man will. Now how is that fair? He makes more money so he has to pay less, it's only fair right? Him having more money will improve the economy right? Oh wait trickle down failed horribly and is still in place today.

[@deanjordan6053]

@@ioasisyumich Yeah, it’s honestly messed up. We need something like Scandinavia, where they have a socialist-capitalist system.

[@moonluna464]

Yeah, she ain't a Karen, the dealership obviously scammed her. Shame on them.

[@PrincessAshley12]

Of course she isn’t Karen. She was so patient throughout the whole ordeal, followed the procedures, used every peaceful option there was and when that wasn’t enough she finally stood her ground! She even makes it clear it was embarrassing for her but there was no other option. She never used any curse words, and she never really bad mouthed the company. I have full on respect for this woman and support her 100%.

[@theonef570]

A Chinese Karen would not make sense anyway.

[@jodoodles8584]

@@theonef570 ? So, what races are limited to entitlement? Or is it just America? “Only _____ nation can have rude people!”

[@yolooo5081]

@@jodoodles8584 You don't know there is such thing as first world privilege. We are debating about the 15 dollars minimum wage right now. While there are article in Southeast Asia, where people didn't have any social safety net. Where a working daughter that lost her job due to the pandemic with an elderly mother who has cancer. And the daughter doesn't have money for medicine, and hope that the mother die so that she isn't suffering. There are Southeast Asian countries who let in tourists (and guess who usually have money to travel) if they pay the extra fee just incase of a corona related expenses risk. Americans and westerners (like myself) probably gonna complain about that extra fee. We may even complain about how the locals rip us off (what an extra dollar here and there). But guess which group of people NEVER NEVER ever have an opportunity to go abroad to the USA and complain about the American local ripping them off. You know the dirt poor third world countries untouchable caste. Some Americans are not white. Some rich elites are not Americans and may not be even white. But there aren't too many white people within the third world countries.

[@DxModel219]

this channel is annoying. keeps appearing on my suggestions. i hate the annoying music and 2 mins summary.

[@johk123]

I stand by her. That was her right since she paid those brand new car with a hope of fully function engine. Don't play the customer like that.

[@TheRamarsetya]

@@012345678944107 yes that she bought at that time but with a defective engine

[@cactuslietuva]

only idiots buys brand new cars

[@cactuslietuva]

@@yuztio because new car looses value very fast. You will loose more of 50% of that car value in the first 2-3 years of explotation. Car is not an investition. It is a lot more profitable to use used car and write it off after 5-10 years.

[@BuzzingGoober]

She's defiling a brand new car in their building and trespassing on private property. She's a embarrassment and a fool. She couldn't handle the situation in a worse way.

[@TheArtkaw]

@@BuzzingGoober Spare us your self righteousness.

[@mishaa7263]

when she said, "I had to mentally prepare myself before coming in here" I felt that 😐

[@bread7865]

It would take weeks for me to mentally prepare if I wanted to do something like that. She's brave.

[@0xVENx0]

$100k on the line, id do the same

[@st4rdyy]

@Messy That car was so costy, she only got it of the driveway, and they demand her money. Like CAN I PUNCH THEM PLEASE.

[@ViperDivinity]

If things didnt go well, it will cause a huge backfire if her claims was false and she will be shamed in the internet. Thats why Internet is your worst and best friend to find help

[@viralviruz8694]

@@bread7865 you brave too buddy, it would take be years tbh

[@maikoe7198]

The title should be "a car dealership scamming a woman"

[@RXQ1jj]

ikr, it makes it look like the woman is wrong

[@tiffanyz1362]

@@luistalastas4169 I love that

[@ceqell]

totally agreed, why would the car dealership even try to scam people in the first place? to go bankrupt?

[@a_fly_without_wings_is_a_w1981]

@@luistalastas4169 how are they clickbaiting? The title is literally what the video is about, idk what’s “clickbait” but alr

[@valkivalk]

@@luistalastas4169 you're obviously dumb the title said "Woman makes a scene" and they did, "makes a scene" they didn't mean it as "offensive" smh you're an airhead with an iq of an ostrich

[@hermanpesina6328]

I think when it comes to purchasing a car not a candy bar or a sandwich at McDonald's but a car you're kind of allowed to make a scene like this

[@aaronh9402]

Herman Pesina facts but they make it so hard. To them it’s just a job and you’re just an obstacle. How do we get people to get back their remorse when they hate the place they work at.

[@tropingreenhorn]

exactly especially a new and overpriced car that breaks right away

[@Plarkrld]

True

[@sethkang4410]

Its always op on china. Specially cars.

[@CrackberryMe]

Herman Pesina 💯👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾

[@huetitle4070]

I’d probably cry as well if I spent that much cash on something broken.

[@anitacigarette]

How I feel as someone from the USA. Everything I buy seems to break within an hour or a day of use, even the most redundant items!

[@bokubago9422]

thats how i felt when my dad hardworked money use to bought a laptop before and it happens that it does have a problem, he almost make a scene at the store.

[@KitKitChanIsaac]

well if that happens to me I will start finding a 2JZ engine on Craigslist

[@Alex-vz2jz]

I feel hurt, me and my miata will cry in a corner 😢. It's actually an Rx7 FC and yet it still gets called a miata

[@shyboi7639]

@@bokubago9422 imagine you’re just not tryna get into trouble lol

[@Jonslondon]

$98k and its faulty before driven out the dealership? Give me a full refund or that dealership wont be standing the next morning.

[@TheRamarsetya]

@FocusFanatic this kind of things shouldn't be happening in the first place. How come a car with a defective engine passed a QC

[@TheRamarsetya]

@FocusFanatic are you sure QC inspection cannot detect defective engine? Also supercars manufacturer test drive the cars they produce individually by their engineer before sending it to their customers that's why all of the supercars are signed by an engineer (i've read this before, in this case it was lamborghini if i was not mistaken) And 737 max are defective on they believe their sensor and software counterparts so it's clearly boeing fault.

[@TheRamarsetya]

@FocusFanatic i just wan to clear something because you said that even lamborghini and ferrarri doesn't test their car. Thanks for your thorough explanation

[@TheRamarsetya]

@FocusFanatic can you really backed your statement? As far as i know all of the cars that lamborghini produced are personally tested by their engineers. Also i just found out something interesting that all of their cars mostly handled by humans and with a little of robotic help

[@TheRamarsetya]

@FocusFanatic yes, but it doesn't make sending a defective product to customers is justifiable especially for a brand like Mercedes-Benz. Also how the dealership handled their customers is pretty outrageous they lied to her multiple times. This isn't an experience that I would expect when buying a car from a respectable company

[@RayMak]

She's right here. I support her

[@sambuddhabhusal2479]

yay boi i replyed you first xD

[@e_cl06]

Yep

[@jom_and_terry]

Why are you in every asian related video?

[@PizzaBox653]

Yea boi

[@앤젤]

@@jom_and_terry Nah man he’s just in every part of the internet

[@M_D0s]

She's kind of a badass with that leather motorcycle jacket too.

[@notoriousalien]

and sitting on the hood loll love her

[@wilsoniothegreat6162]

@@notoriousalien at first I didn’t see her sitting I just thought she was a tall woman

[@overlimitrpm]

@@wilsoniothegreat6162 bruh😂

[@patzchan1900]

Clothing doesnt have to define this badass

[@govardhanb7476]

🔥🔥🔥

[@Ivan04downtown]

She haz the right man.. she's brave for doing this, if what she claim is true. Swindler need to be expose anyway.

[@grandiora]

You realise that the "swindlers" you mentioned are mercedes benz?

[@ziqo2890]

@Adri Fluff 😂😂

[@8531213]

@Adri Fluff lol you crazy man, that vehicle import from Germany

[@Ivan04downtown]

@@grandiora distributors can be anyone dude

[@rickw.5204]

@Adri Fluff brudda ya bias af

[@arvin6606]

If this wasn't recorded, the dealership would never do anything at all

[@vindinrawr6135]

fax

[@jasonnguyen9994]

Such scammers

[@NPDStudio]

I mean... She's totally right tho. Karen Status Denied.

[@jsiszero]

Karwing (Chinese version of Karen)

[@TechoNeko]

@@jsiszero she is not one

[@az6604]

she isn't a Karen but a mandarin version of Karen is Kar En. Someone that spoke mandarin even confirmed that it makes sense in mandarin.

[@lingyingli1563]

@@jsiszero sorry? Can u tell the different between unlogical Karen and logical one? She have the right to be this way cause ethey scam her,and her reason are all right,at very least she even better then american Karens

[@pandeire7766]

@@lingyingli1563 its a joke. she's not a Karen

[@tokyosite]

this is not like those other videos of people causing scenes in stores. this woman actually seems to have deliberately chosen to do this because she felt like she had no choice. i hope she got her money back.

[@kusanagi-no-tachi5303]

Yup, Karens have choices. This woman *gave* choices. And when the people who she gave choices to does not follow through, well, she has no choice.

[@patrik3482]

"her money" You mean her parents money?

[@strangerx8606]

@@patrik3482 ur that type of person to shush the librarian for doing her job.

[@patrik3482]

@@strangerx8606 Okay, explain why.

[@boenana-3054]

@@patrik3482 it doesn't matter? She still got scammed?

[@dongio3878]

So they took the money, without giving the product? Those are literal thieves. Definitely should be looked into this and responsible people should have great consequences.

[@dannyzero692]

Technically they did gave her a useless hunk of steel

[@invalidcode]

This is china, there probably wont be any kind of “justice” sadly

[@robmen1402]

China? Bro, it's every man for himself out there in the world of business. All businesses do as they please. They don't care about regulation. Then they just pay off the government. Super corrupt. That's why there is so much pollution over there. It's not that it's a big country and more people. It's that the regulations that are in place, no company adheres to them blatantly. The CCP just takes bribes and calls it a day.

[@chuckd5877]

They didn’t take her money without giving her a product, dude. Can you not read?

[@dongio3878]

@@chuckd5877 You go to a dealership and pay for a car. Yet what they give you is a toy car. Did you get the product?

[@ddp7357]

The title made me think she was in the wrong... Like seriously change the title.. coz it's the dealership's fault

[@jr9973]

I mean she did make a scene. Not that I’m faulting her. I would have too. So the title fits.

[@Ikaika379]

I agree @Vitamin D

[@raymondqiu8202]

It's for clickbait. But hey at least viewers understand the truth when watching the vid

[@tsaqifammarsakti7825]

@@raymondqiu8202 no lol, the title is true, so it's not a clickbait

[@VictorBR45]

@@tsaqifammarsakti7825 The title is factually true but it implies the woman is at fault, which is clearly not the case.

[@MollyMcBooter]

She actually handled that really well. Yeah, she raised her voice but she never used profanity and was able to list all the facts and demand an explanation. Nice composure! I would’ve probably stumbled all over my words and dropped some F-bombs, maybe even slapped someone 😂😂😂😂

[@bcmly]

she even addressed the dealership employees respectfully

[@maverickcarriger3418]

Yeah they typically handle their arguments pretty well over there in America fist would already be flying😂😂😂

[@kawardt6784]

She did waited for 15 days tho. She has a lot of patience

[@julymclean7514]

Same 💀 I'd be crying too much to make out my words

[@potatowarrior747]

I'd be a crying, stumbling mess with my inhaler out.

[@tnganthavee100]

She did not act violently, and she listed down all the agreements that her dealership had promised but weren't held (though in a dramatic way) This is the first time that a mainland Chinese person who is acting all dramatic on video has got my vote to side with him/her. That is a big thing for me!

[@JudahMaccabee_]

Someone's a bit swollen - headed.

[@tnganthavee100]

@drmnys Do an internet search for poorly behave Chinese tourists and you can see why. There is even one video of one middle aged female middle Chinese tourist venting about how bad her country men's behaviour are in overseas country that went viral. She even says, "No wonder why they hate (don't like) us"

[@tnganthavee100]

@drmnys They are equally bad in their unique ways.

[@broadwaymelody33]

Congratulations?

[@mikeymon69ytstuart35]

That's a brand new SLS. I would protest too.

[@turtleman2164]

This breaks my heart to hear her say "please dont do this to me because i am easy to bully" this made me so sad and angry for her.

[@heic1971]

Imagine a business model so near sighted that they rather risk losing MILLIONS in bad publicity than to refund 90K on a faulty car.

[@VashtheStampede007]

It’s pretty common in China though. That’s why there is the old Chinese saying “9 out of 10 businessmen are scammers”. Although it’s getting better with more and more regulations.

[@heic1971]

@@VashtheStampede007 9 out of 10 things you buy in China are fake to begin with but for this.... well yeah, but to sell a car you should at least be trying to sell more cars.

[@firstmoviesHD]

In China it's very common to go for a lot of money now, but losing you're reputation on a long term basis. While it might seem weird for western countries, it's just part of business culture there.

[@lenawagenfuehr53]

@@VashtheStampede007 here's the thing - we have all heard the phrase "caveat emptor", let the buyer beware. However, this applied in pre-industrial times. Nowadays, "caveat venditor" applies - let the seller beware. Everything sold in these fast moving industrial is supposed to work - the onus is on the manufacturer/retailer to check, not the customer!

[@mars9399]

I imagine if you want to get a proper car, you'd have to have a connection with someone who actually sells cars....it would be cool if a company started a new business model with audits on their car parts and set an example for the rest of the industry to follow. But i can see this being costly and dangerous for them, bad customers could scam them saying their parts broke even though it was supposedly audited. Which means...perhaps we need a third party auditor, where parts and such are checked by the third party who has the best interest of the customer in mind. But...i can see this failing when companies fee threatened and bribe the auditors. Really, its sad the business culture is this way. There's no trust or desire to build longstanding relationships.

[@kirati]

I'm with her. It's so sad that she has to create a scene like this to even get someone to hear her plight.

[@communistcapitalist8971]

You are not with her, stop playing with me. 😂

[@kingkylie9655]

@@communistcapitalist8971 i am with her. Its really a frustrating scenario to have to cause a scene to be heard. Its even worse if ur a woman u get taken advantage of

[@doriannamjesnik3007]

@@communistcapitalist8971 Imagine your family giving you money for a car, you go to the dealership and give 100k for a car, however it has a faulty engine, therefore they came to an agreement to change the whole car, which is cool with me. However the next day according to "company policy" they can only change the engine, which came as a suprise to the customer. She claimed that changing the stock engine would plummet the value. So if she came to an agreement to replace the engine, she'd buy it at a higher price than the new value of the car, which is a scam to me.

[@guaplei1]

@@communistcapitalist8971 imagine you buy a brand new phone but after testing the phone malfunction instead of replacing the whole phone and asking for a new one they will just "repair" it youre buying an used phone now not a brand new one also a replaced engine can cause the value to plummet so low that no one want to buy your car

[@Gun5hip]

They probably sold her the leaky car on purpose thinking she wouldn't notice

[@senseijen8963]

Yes, in addition, there's this mindset that women don't know anything about cars or electronics so they thought they could fool her so easily.

[@ilikeudonnoodles]

Yeah

[@offplanet740]

This is something that happens a lot to women- they don’t expect us to notice. This happens with tech and cars, and it’s incredibly frustrating and messed up.

[@sushitrash-dj9vq]

@@senseijen8963 yeah

[@alexl6582]

Its not just on the dealerships, manufacturers are getting worse by the day.

[@fiddlesticks6146]

I’m happy they blurred her face out, cuz she was worried about going viral and being known

[@rain01010]

Well if people who know her see this, they'll recognize her voice.

[@whyintheworldamiallowedsuc6417]

Well she was concerned about becoming infamous and ridiculed by the internet but no, we had her back

[@em-tee-4583]

No she was worried about spending 98,000 on a car and getting ripped off by a typical slimeball dealer.

[@XboxIssues]

@@em-tee-4583 Do you not pay attention? She literally said this was an embarrassing thing for her to do, she lost her dignity, the world/social media is connected. She didn't want to go viral, like she said she just wanted an explanation.

[@mrtee3477]

There goes her social credit..LOL

[@madhavanramesan4770]

Don’t treat her like a Karen! She has her rights.

[@doriannamjesnik3007]

She isn't a Karen. She isn't irrational as other Karens and listed the facts. It's also badass of her sitting on her car.

[@penguinpingu3807]

She is definitely not a Karen. She is buying a car and waited for 15 days before that outburst, an actual Karen's on the other not even 1 millisecond will start an outburst anywhere.

[@lenawagenfuehr53]

Can we please retire this female-hating term "Karen"?! There is no male equivalent, and all women who protest or assert their rights are lazily tarred with the Karen brush...

[@cocoaicci_]

@@lenawagenfuehr53 there actually are male equivalents to the word 'Karen'. They're called 'Kevin' or 'Ken'

[@hellok7877]

This Karen and Kevin thing is really childishly boring.

[@SilverAukahzy]

This is not a scene. This is a pacific protest. She is actually an activist!

[@TENNESSEETRACKHAWK]

Im betting no one shops there now..... The internet is a powerful tool.

[@kittydollsxo189]

They have they're own thing going on

[@TENNESSEETRACKHAWK]

lol ha tru

[@garyleonardmamankay]

@@gmkhn66 Chinese has the biggest internet network in it's own country. You could even say that it's not Internet but rather A huge collective Intranet. With how huge it's local network are.

[@yeetandskeet]

Its china, bet most people havent seen it lol

[@MatthewPolitics]

Caiden coffman china has the highest number of people that use internet daily. More than any other country.

[@raymondchew8894]

She is exercise her rights as a consumer ! How can her new car engine oil leak even before drive out of the show room ? It is a SCAM !

[@KitKitChanIsaac]

maybe the oil pan,the sump got damaged either on the production line,or being delivered

[@cocoaicci_]

@@KitKitChanIsaac well then they shouldn't have sold it to her at all.

[@stefano8956]

She is not at fault once you know the car is messed up you should certainly change it for a new one

[@pierrezurbito2010]

Yes. Especially that she didn't even drive it for a kilometre.

[@khalariel]

Isn't there a lemon law in China?

[@tammya5403]

This is why I’m bringing a mechanic with me at the car dealership. None of this was her fault and they obviously tried to manipulate and take advantage of her because she is a woman buying a car by herself. Ladies, bring a mechanic!!

[@iamshadowbanned699]

Exactly.

[@kawardt6784]

She has the worst luck. She has to deal with multiple empty promises.

[@mysteriousbluehat2035]

That bystander: no!. Caught me off guard 😂😂.

[@ferroisss]

Was he actually agreeing to the woman or disagreeing?

[@emilywangwingdingchingchong]

He agreed with her that they shouldn’t count :)

[@whoboo6780]

@@ferroisss Agreeing. I agree with her too.

[@Knux038]

0

[@Knux038]

3

[@jerps2317]

She did the right thing.

[@dureiii9101]

I hope you get a new car, prayers for you

[@vocvoc9895]

She got a new car and several other small compensastions, and the dealership is closed by Mercedes China, and the goverment is looking into the dealers tax history. It's reported that the show room of the dealer is empty now.

[@MadiQueenx3]

科长自媒体部油管科党委书记 thats awesome. I hope its true! Unbelievable how much power social media has. Without it she would be still sit there with nothing..:(

[@sixchiensblancs]

I hope she gets her money plus compensation, then she can get a better brand and better car!

[@sixchiensblancs]

@@vocvoc9895 Is that true? I hope so!!! Hello from Canada😊🍁🍁🍁

[@jofx4051]

@@vocvoc9895 Wew I just know that

[@yom4yem]

This happened to a friend of mine in Nigeria with a Hyundai car dealership. It wasn't till he wanted to destroy the whole office, they agreed to change the car for free.

[@yom4yem]

@བློུ་བོལྒ་ཀྱུ། Bloubolg Kyaw 😆

[@janicedsilva16]

Your friend sounds cool.

[@MonkeyDJC]

Your friend was cool i bet he's like "John Wick"

[@mayball9471]

Tbh yeah she's amazing for actually explaining and complaining when she has to. not a Karen at all

[@HolyManta]

I’m so proud of the commentators, it starts to show that people have become more capable of not immediately judging, in this case the Dealership or the woman, but instead looking at the scene in both possible lights or even it’s total spectrum! Maybe there is a nearby future where a single, seemingly negative online exposure is not immediately a tragedy for parties included, because observers can hold back their judgment until all the facts are brought to light

[@kimsears4323]

From America, much respect for this woman.

[@Johnnyy832]

Our dealerships in America is just as scummy.

[@kelyn7958]

@@Johnnyy832 honestly

[@markboudreau1410]

Absolutely!👍👍🙏❤️🇺🇸

[@johnnyradchenko9474]

So many respects to this lady. This takes guts.

[@sixchiensblancs]

More so than in the West.

[@everythingisawesome2903]

*"Do you know how embarrassing this is for me? Society is connected. If someone posted this online. How could I live it down?"* We support this woman wholeheartedly. I hope she reads the comment in here so that she will know that the Internet have her back. 🙌

[@TheUjjwaluniyal]

Exactly. We support her.

[@ok-sj3nv]

I agree with this 100%

[@pont1695]

Pretty sad it's China and she can't read all this support 😔

[@doritos6548]

@@pont1695 There are translators who can translate it from English to Chinese. Not just English, many people from different places can have their languages translated to Chinese

[@pont1695]

@@doritos6548 Chinese citizens cannot access KZbin, that's why she can't read all this stuff

[@danieljordan2442]

Alternative title: Woman gets scammed and exposes shady car dealership

[@Marco-yl8cm]

“Don’t buy those Mercedes. They are all endless money pits” - Scotty Kilmer

[@raymondchew8894]

It's not Mercede brand, the the person handle the sales. Obviously, this SCAM are desperate and put the blame on others. Most authorised dealers will honour their agreement and wouldn't sell a problem car especially it haven't even driven on the road yet !

[@emmy4537]

$98k for a cheap chinese mistake of a car

[@tyronenelson1349]

@@mmmayocide how?

[@doriannamjesnik3007]

@@mmmayocide the quality of Chinese products has nothing to do with their skin colour or ethnicity.

[@richer783]

@@emmy4537 it's a Mercedes

[@jacoroy]

I fully support that poor lady who is being unnecessarily harassed

[@Jan-mu6vs]

If she never took the car off the lot it's definitely the dealership that has to refund her. Even if she drove it for a test drive and it broke. This is way less dramatic then she had the right to be. 100k is not small change.

[@seetheworld943]

This stealership needs to be fined heavily or shut down

[@strangerx8606]

Lol, I see what I did there

[@dimar7641]

"stealership" ....... I love that ! ! 👍 👍👍

[@jy1045]

mercadez did a great job on the internet ,there is no news by bbc abc or whatever this time...

[@vexetron3262]

aleo YE It's rather the retailer's fault.

[@Bill-zp2mt]

It's the Chinese dealership, not the manufacture. It's how the Chinese businesses operate, they scam everyone they can.

[@welu9113]

@@Bill-zp2mt Tell your story.

[@beblessed1030]

@@welu9113 i like your way to express your curiosity

[@Jry088]

It's China

[@MichaelHarto]

Power to this woman! I support whole heartedly!

[@chyu758]

I love how she explained what had happened and how she felt I’m on her side honestly the dealership is unforgivable

[@meimeichan4033]

Car is expensive than any other things So don't treat the deal like someone is buying something so cheap from you that you don't even care that you don't fix it

[@88500990]

I think they don't have lemon law in China just like in Canada. The dealer can legitimately refuse to refund the moment the car was driven off the lot. She got a pretty decent settlement at the end from Mercedes directly at the end tho.

[@andrewlim7751]

Especially expensive since she bought mercedes benz.

[@MaxSujyGermany]

2-year jail sentence firm for everyone involved in this scam. They sold her a broken car, this should be punishable by a jail sentence for failure to give money back.

[@kevinychou]

The music is so annoying

[@mushroommike406]

Yea its in all videos.

[@dollure]

bruh-

[@stevenoctavian7368]

Wont buy any car from that dealership if they treat customer like that.

[@rahulreddymukka2248]

When you get a defective car. You got to give a new one. She didn't pay for a new fixed car but for a brand New car.

[@toxicvolk7459]

exactly.

[@tanekvi]

The least they could do was replace her car with a brand new car. She is in a place where it is perfectly ok to even request a full refund.

[@Piku_gram]

The thing is, she's in china. A republic country with communist goverments. hillarious. If the dealer has a connection to ccp, that women there can't do anything (in worse case, they will do something to the women)

[@livinghoomanbean4803]

@@Piku_gram found the racist

[@neogeo1670]

@@livinghoomanbean4803 are you dumb?

[@CharDhue]

@@neogeo1670 yes u re Do u think other nation not like that too? It's not just china

[@fbi1307]

@@CharDhue I think you are, he never said it was only China, get your head out of the gutter and stop finding a strawman to defeat.

[@rahulxdagar]

Get the 100% Refund Girl, not the car or any other replacement car. Also sue them for compensation. Then get a car from where they respect the customer.

[@user-garnet]

If something does not work from the very first time you use it, it has to be the manufacturer’s fault, hence they should refund you/exchange the product. This is common sense!

[@sirdouglashowel5thseat776]

hope the dealership goes bankrupt... bunch of cowards

[@Death_Incarnate]

Sir Douglas Howel, 5th Seat this is in China, pretty certain they’re owned by the government so technically they’re all already bankrupt...

[@emakemakonthego2422]

She is not making scenes. She asking for her rights

[@zakjackson2610]

They messed with the wrong woman. Hope she gets everything she's entitled.

[@someshsasidharan4983]

You have to raise your voice. She not only fought for herself but also for others too, now they will learn.

[@hanizemz]

Funny how one have to take it to social media to get justice

[@johndarland3633]

Embarrassed for her but at the same time my heart goes out to her, too many bigger companies are fraudulent and unfortunately this has to happen for it to be addressed.

[@carerahman1750]

This happens everywhere. India too. I have been a victim too. Got an electronic product. Started using at home. Right from start it wasn't working properly. Didn't get any support from vendor. I can't do anything just live with regret

[@picanha694]

Yeah me too i got a graphic card that are broken out of the box. And i waited 6 months to be given a refurbished one. Life is unfair. Just deal with it.

[@campkira]

It not a car....

[@11113Khan]

You buy cheap product that dont work because it's cheap and become easily defected.

[@carerahman1750]

@@11113Khan but if I buy cheap product it should not malfunction from start. Company has to take its responsibility

[@11113Khan]

@@carerahman1750 poor quality product tends to break.

[@zhaquiri]

She was very clear in expressing how she'd been wronged. I, too, support her. It was obvious the dealership was treating her like a schmuck.

[@Plantofautumm]

It's amazing how eloquent she was, considering the state she was in, such a role model for people who often gets bullied by corporates

[@nusrarahman7181]

I like how she's just sitting on the car

[@ryryzam79]

She got a Lemon. They should at least replace the whole car, or offer a refund

[@marshmallow7302]

But this is China, according to the Chinese law,She should got 3 times price, but as we know, the GOV is useless. Only in this way can she be exposed on internet,and the media keep following her up. After nearly a month of hard work, she finally got a new car. That's funny right? At first she couldn't find any help from the government.She only has to cry on the hood to get a less satisfying solution. The horror is that I don’t know how many consumers like her have not been exposed. Because of the government’s inaction, these companies are so arrogant.

[@AreDoWeSheIt]

RagingUtai replacing an engine on a brand new car doesn’t seem all that logical to me.should have gone for imported mercedes benz anyways

[@rabbitbobo4131]

If you got a new car with a different engine then the car is not a original car.. I don’t think it is even legal in China to replace a engine..as all cars are “suppose” to be registered with the engine Serial number.. basically she is right..you can’t sell this car second hand because the whole thing is illegally fitted. Edit: just to add China has no custom car regulation, meaning mods car are basically illegal on road..

[@AreDoWeSheIt]

RagingUtai it’s evidently the dealer’s fault selling lemons to customers to begin with.the fact that the dealer wants the customer to take her time and go through the hassle of replacing the engine of her brand new car is utter nonsense.

[@AreDoWeSheIt]

RagingUtai replacing an engine takes weeks or months especially for these over engineered and computerised high end vehicles.from a consumer standpoint,would you go through the hassle and spend the time to replace the engine,ON A BRAND NEW CAR?furthermore ,would you drive a lemon with defects that require an engine replacement right out of the factory?keep in mind that she was the customer and she paid high dollar for the dealers and mercedes-benz’s services.and no ,engine problems or defects don’t just “happen” in these high end vehicles, quality control is there for a reason.in this case, the dealer should provide the customers with options that best fit to them, not their company

[@regchr.9403]

Dangerous Minds. Don't ever settle for less than what you deserved. This woman has all the rights to react like what she did! Greetings from the philippines 🌷

[@paycheckings8558]

She is 100 percent right here. The dealership scammed her.

[@superguyps3]

That's a car boy not a toy she has every right to be upset in any way she wants

[@georgegreen3470]

Never buy a car without driving and inspecting it, even brand new cars from a name brand dealership.

[@Snok]

I got a car advertisement before watching this video

[@xziaah6j63kx9]

mercedes is the most overrated and overpriced products in human history

[@jdfd4906]

Cartman you can choose not to buy and get a Lexus instead :)

[@whoboo6780]

Everything German and American is. They pretend its true quality to innocent Chinese but actually just cheat you of thousands.

[@naguoning]

@@whoboo6780 probably the most important brand in terms of changing the whole auto world now is American (Tesla). Basically the world looking to EVs is really because of them and for all their faults they are still far ahead of others in many areas (range, charge time, over the air updates, safety etc).

[@Gusttox]

That's because you're poor to own one. If you've never driven one before, shut up please.

[@Samosayummyyay]

@@Gusttox Ever driven a modern Merc? Nobody and absolutely nobody dares to buy a 2010 and newer model second hand. People only buy them on a lease-contract, which covers all repairs and maintenance's for the car, including insurance. A Merc for 100k definitely has at least a V6 in it. Have you any idea what the regular service cost is for a modern Merc? Any idea? Have you any idea how poor Merc scores at insurance companies for their reliability? Meta-data is available online from many insurance companies.

[@ihatenfts501]

This is a car, something thats worth thousands if not sometimes, millions of dollars. Not a burger in McDonald’s. She has the right to tell them off

[@Spike-ck5tj]

That is terrible customer service. If they'd just done the decent thing and gave her a new working car this would have not been an issue. She should not feel ashamed, the car dealership should be ashamed - they took her money and that's where the customer service ended. If that was my daughter I would be, and I am, proud of her for she standing up for herself. I hope this hits the dealership in their pockets and sales decline. Would you trust them and buy a car from them now?

[@soongyonghan7343]

1:09 what t if I get posted online. Person behind the camera(let post this )

[@mr_supreme1862]

"Stand down...She is negative...I repeat...she is not Karen..."

[@asimpleman6464]

We need to learn from her. Never compromise if you are not in the wrong.

[@nikkid4890]

Very clever woman. She is 100% right. The dealership scammed her

[@rohitparida9905]

Woman causing a scene, more like her fighting for her consumer rights

[@hellobyebye1618]

I hate company who do this type of stuff too. said refund but end up saying they wanna switch the car THEN A CHANGE ENGINE TF

[@jay-babbasi9056]

She is legit. Cars aint snacks,they are a investment

[@tinydough8746]

Cars aren’t an investment. You can’t call something that loses 25% of its value once it’s driven off the lot, an investment. Only something that appreciates in value can be called an investment, like a house, or stocks that pay out dividends, and increase in value. However, a car would be considered an asset, since you could sell it for a large amount of money, just not the original price, nor a higher price.

[@tinydough8746]

If the person selling you a car calls it an investment, you should run for the hills and never go back.

[@memeliate5607]

This is NOT a karen.

[@WaheedRafiq]

China need to up the game on consumer rights 😤 well.done to the women brave she is indeed

[@sebastianlim2499]

Thats Mercedes A class for you, just save the money and buy a more reliable car like a Toyota if you want to not worry about your car.

[@kospencer1]

Yep, there are so many more happier car you can get with the price of an A class in China.

[@kingkong97873]

is cls300 A class from where you live ? then ofc u should buy a toyota

[@PTYC933]

I wouldn't say a Toyota is a sure deal, there are Toyota that's unreliable too. Saying that i bought a Toyota because it's my first car and i don't want to deal with extra issues, i bought a Toyota and my wife bought a new Honda civic, hers have given her weird issues from the start with battery to onboard camera to brake creaking to wipers creaking to paint staining, she's not very happy to say the least. Honda is technologically more advanced than my vanilla Toyota without carplay, android auto, brake hold, ebrake, lesser sound insulation, but mine is less troublesome. Boring and old tech but still ok.

[@MK-sk2mi]

She wants a social status bro it's not about reliability lol

[@Gakkychan]

wow benz is really 'nice' car

[@SM-1010]

Idiot it’s the retailers faukt

[@pierrew8334]

@@SM-1010 the retailer holds 45% share of Benz China. And in return, Benz holds 21% share of this retailer. They have one same big boss. Besides, the 2300 service fee came out of nowhere , and with no receipt and no tax information. It is a tax fiasco.

[@hartdr8074]

Shes got valid points. Like extremely valid points.

[@Jellyslushycat2]

I have a few mixed feelings, because, it is not the dealership’s fault that it started leaking, but the woman also had rights….

[@thegeneralideas448]

I'm so glad that she made this big so no one buys a car from that brand(M.benz) or the same dealer shop at least! you've stood up nicely!!!

[@ThatRandomChannelTRC]

I stand with her. Dealership and Car maker is complety in the wrong

[@pyrenees1596]

Dealerships are the biggest scumbags, who agrees?

[@Maniwasaki]

It's normal, it's mercedes. always trouble. never buy MERCEDES!

[@ClumsyShoulders]

Mercedes nothings wrong with it’s more then 100 years old it’s the retailer my dad bought 5 broken Mercedes fixed them and they work fine and he got his money back

[@ClumsyShoulders]

One for my sister one for my mom one for him one for everybody and one for when we go to road trips

[@Maniwasaki]

@@ClumsyShoulders mercedes fans are just like apple fans....

[@ClumsyShoulders]

@@Maniwasaki ok and my dad bought those broken cars all for 1000-2000 dollars and fixed them with 2000 thousand

[@Maniwasaki]

@@ClumsyShoulders as you said, they were broken. I can also buy loads of broken stuff, fix it and sell it. The main issue is....they break too easily nowadays

[@harmoniedunn7793]

Such a brave women sticking up for her rights 💕🙏🏻 we need more people like this

[@rayl7225]

I feel for her. A desperate attempt to right the wrongs of others with greater power. Kudos to her courage.

[@abhilashp4439]

I stand by her as well!! Those ppl are cheats!!!

[@alexangel4758]

It’s sad how businesses profit and thrive off scamming customers

[@deeprecce9852]

Car Manufacturers need to take more responsibilities for Faulty New Cars, period!!! Stop Treating Consumers As Idiot Cash Cows!!!!!

[@peachpanda88]

I wouldn't accept an engine change as well. She paid $98K for a brand new car not a faulty car that needs repair. If that was the case then she should've just buy a way cheaper 2nd hand car then. They should only either gave her a full refund or replace the car w/ another brand new car. Gave her what her money is worth. It's sad that she had to resort to this to be heard but if this was the only way they'd listen to her and actually gave her a refund then so be it.

[@abytequiero]

This is so heartbreaking, I hope she gained support not just overseas but at home

[@HighMojo]

What's the name of this filthy and corrupt dealership. Boycott them and drive them out of business.

[@terna3370]

I don't think you know much about it.Behind these heinous acts is a huge umbrella protecting them

[@lambertlum1087]

So you are in the US, and you are boycotting a dealership in China? That's rather meaningless since you would never go to China to buy a car.

[@mellowhead]

@@lambertlum1087 Well it is Mercedes-Benz

[@lambertlum1087]

@@mellowhead Mercedes-Benz is highly regarded as world-wide premium brand. They don't leak fluid before leaving the parking lot. That's what makes this entire story suspect. Is that dealership in China even an authorized Mercedes-Benz dealership?

[@jimfrans2547]

a chinese dealer tricked their own citizen...just typical...

[@soundhealer6043]

Honesty and integrity have gone the way of the dinosaur, thanks to psychopaths and sociopaths owning everything. Monsters with no conscience run this world.