Thank so much for helping us set the system up,even more 3 years later helping us figure out what power cord needed to be replaced!!!! What a piece of mind now!!!!amazing
@ZosiTechnology11 ай бұрын
😁😁
@chasin058 ай бұрын
I just ordered a set of cameras; I can't wait to get them.
@ZosiTechnology23 күн бұрын
Hi Sorry for the inconvenience caused to you. We have dedicated after-sales customer service, if there are any quality problems, we can solve it for you. If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: +1-866-841-6932 Our Facebook: facebook.com/ZosiTechnology/ Tel:+1-866-841-6932
@jakubzitny4184 жыл бұрын
Hello. I bought these cameras. When I connect and install them, the installation process does not end. It stops at 85%. Everything is fine: internet, router, power supply. The cameras are working, the reset is also working. It is not possible to finish loading the camera into the application. Where can the problem be?
@ZosiTechnology2 жыл бұрын
If the Zosi Smart app fails at 84% or 85% then says device connection failed, you can follow this link: supports.zositech.com/hc/en-us/articles/360043594551-What-if-the-Zosi-Smart-app-fails-at-84-or-85-then-says-device-connection-failed-
@mhproperties2082 жыл бұрын
Im having same issues stuck on 53% with options exhausted above
@bryanseitz8137 Жыл бұрын
Nice for the price, I have 2 questions. Why does my menu not have the shutdown option? And I may need longer cables for some of my cameras. Where can I get them?
@ZosiTechnology Жыл бұрын
Hi. You can click this link to check: supports.zositech.com/hc/en-us/articles/4405314338317-Dont-see-the-shut-off-button-in-the-main-menu-for-my-DVR- We recommend that the BNC cable should not exceed 100ft. You can click on this product link to check: www.amazon.com/ZOSI-Video-Security-Cameras-Accessories/dp/B00KWWL8LG?ref_=ast_sto_dp
@katekennedy23202 жыл бұрын
Omg ! I love you 💜💝 thank you for the video, this literally just saved me a whole days worth of hassle. GREAT JOB! And you also have a very pleasant voice.
@ZosiTechnology2 жыл бұрын
I'm so glad!
@veggiepowered2 жыл бұрын
I'am Your Newest Subscriber Great Videos
@ZosiTechnology2 жыл бұрын
Awesome thank you!
@robburness69843 жыл бұрын
I have swann cameras, will they fit a ZOSI 1080 DVR?
@oceanic_lost_8156 Жыл бұрын
Hello there, we just got a Zosi camera installed however On our Swann DVR it says Video Loss, we did eveything correctly and there is no issues with the network strength or the cables and wires. What seems to the problem? Is the Swann Dvr incompatible with Zosi!
@ZosiTechnology Жыл бұрын
Please check whether the infrared lights of the camera were lit? (You can use your hands to cover the camera's lens to check) If the infrared lights of the camera were not lit, please exchange another working camera's power supply and 1 to 4 power splitter cable to test.
@johnblumenreiter78602 жыл бұрын
Hi, I just setup my new Zosi wired system, all is working great.the only thing I'm having trouble with is the time ,it shows GMT only ,how can I get to a menu that shows EST .I'm in New York. Thanks Johnny
@ZosiTechnology2 жыл бұрын
GMT is used by default. You can refer to this link to set the time: supports.zositech.com/hc/en-us/articles/4410105794957--Basic-Date-and-Time
@mattandkatchristie25522 жыл бұрын
Great video. I just bought a zosi dvr as my annran keeps rebooting every like 30min. Hope it works well.
@drazenix2 жыл бұрын
Maybe annran power adaptor drops voltage or ampers needed to feed DVR. Try to connect any other different power supply 12V 2 or 5 Amps
@mattandkatchristie25522 жыл бұрын
@@drazenix I did try with a new one didn't work but thanks anyways!
@ZosiTechnology2 жыл бұрын
Any questions please feel free to contact our Support Email address: service@zositech.com
@MrWepal Жыл бұрын
Just bought this device thanks for the tutorial 👍
@ZosiTechnology Жыл бұрын
😁😁
@reviewchannel68507 ай бұрын
Do you have a video for how to set the PTZ inteface with NVR Thx
@ZosiTechnology6 ай бұрын
Hello. If you want the ptz function, we need to check what device you are using. If the device supports it, you need to upgrade the device. What is your model?😊
@ComiendoFeliz Жыл бұрын
thank you so much or this video
@ZosiTechnology Жыл бұрын
😁😁
@sstatic60934 жыл бұрын
how do you set up audio ?
@alehuerta32113 жыл бұрын
I have the same question. Did you found out how?
@robloxboxeyyt16053 жыл бұрын
has no audio
@Ramonperez5908 ай бұрын
Hello there why after puting the code it’s asking for an account it doesn’t goes to add device automatically like the video say what’s the account?
@ZosiTechnology22 күн бұрын
Hi We are sorry for the inconvenience. We don't quite understand what you mean. Can you provide us with some pictures? If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: +1-866-841-6932 Our Facebook: facebook.com/ZosiTechnology/ Tel:+1-866-841-6932
@totieskie3 жыл бұрын
Planning to buy 1, Do you need to reformat drive everytime it run out of memory space or it does loop record automatically? Planning to run mine 24/7
@toytulog5763 жыл бұрын
does not need to reformat. It Loop automatically. erasing the old record (overwrite new one).
@totieskie3 жыл бұрын
@@toytulog576 Just bought 1, everything is ok except for night. How to adjust or turn off Infrared light, its to expose that i cant even see the face who ever in front of camera. Thanks in advance
@dimonn64284 жыл бұрын
Can I connect de DVR tu the router ,and use just on the phone.not on TV monitor?
@uncletacosupreme7023 Жыл бұрын
I am confused. I have a camp where I need to install on the outside of multiple buildings. How do I hook up cameras without running thousands of yards of cable?
@ZosiTechnology Жыл бұрын
Can you please tell us your device model? You can also contact us via our support email: service@zositech.com
@thegarcianchannelgarcia76192 жыл бұрын
I have these two models by ZOSI ZR08ZM & ZR08MN. Is there an app for ZOSI to connect my cameras to my Smartphone?
@ZosiTechnology2 жыл бұрын
If the device IDs are all 20 characters, you can add them all to the ZOSI smart APP.
@pushairclimatecontrolau2 жыл бұрын
this step just only can use lan port , when you turn off wifi of same location ip you can’t see nothing that right ?
@ZosiTechnology2 жыл бұрын
None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage.
@HenrickCastillo4 жыл бұрын
Hello, my DVR loses internet connection, the internet company restarts the modem frequently and the DVR can no longer connect. Check the box to automatically recognize IP and still, the problem persists. What I can do?
@ZosiTechnology4 жыл бұрын
Hi, you can connect the router to modem, then connect the dvr to router for internet connection.
@mikeszentes3102 жыл бұрын
How does the audio from the camera's microphone make it back to the DVR? I only see a video (BNC connector) cable and power cable.
@ZosiTechnology2 жыл бұрын
If you can't hear the sound, you can follow this link: supports.zositech.com/hc/en-us/articles/4403512326157-No-Sound-Output-via-the-Audio-Out-Jack-of-the-DVR You also contact us via our support email: service@zositech.com
@erikap.15283 жыл бұрын
I followed the step but never got the loading screen in my computer so I could not even start installing the system. so disappointing
@robertmartinez5850 Жыл бұрын
I bought a used ZOSI 8 ch. security camera set but I can’t log in because of previous owners passwords, email, etc. how can I reset it so that I become the new owner? Please help me, and TY.
@ZosiTechnology Жыл бұрын
Please tell us your device model and device ID, we will create a super password for you. Please refer to this link: supports.zositech.com/hc/en-us/articles/360042116551-How-to-reset-TVI-DVR-POE-NVR-Wireless-NVR-ZSWNVK-H-System-when-you-forgot-the-password- You can also contact our support email: service@zositech.com
@Zare007 Жыл бұрын
Hello. Why i can watch cameras only when om the same network, but when i connect to different network and not at home it say device is offline and cant access cameras
@ZosiTechnology Жыл бұрын
Hi. If the mobile & camera are on same WiFi both works, but when your mobile use it mobile network or turn to other WiFi connection, the app display device is offline, you can follow the steps in this link: supports.zositech.com/hc/en-us/articles/360061395271-If-the-mobile-camera-are-on-same-WiFi-both-works-but-when-your-mobile-use-it-mobile-network-or-turn-to-other-WiFi-connection-the-app-display-device-is-offline-what-should-you-do
@Zare007 Жыл бұрын
@@ZosiTechnology ty very much
@ZosiTechnology Жыл бұрын
😊
@speedfreak341 Жыл бұрын
What if the dvr won't stop beeping when plugging it in to a power supply.
@ZosiTechnology Жыл бұрын
It maybe that the system is unable to start due to insufficient power supply. - Please change another working power supply to connect the system to try. If you installed an internal hard disk in the system, the hard disk has bad sectors may also cause this problem. - Please disassemble the rear cover of the DVR / NVR system and unplug the date wire and power wire of the hard drive to try.
@GhomezAnonimous4 жыл бұрын
Hi zosi I brought one of your 4-channel 1TB systems and now police want harddrive will footage be viewable on pc from the harddrive or is it encrypted??
@jackodeep43555 ай бұрын
Lol
@Pitchoo97311 ай бұрын
Is there a video how you setup the audio in ?
@ZosiTechnology11 ай бұрын
Can you please tell us your recorder model? You can find it on a sticker on the bottom of the recorder, usually starting with "ZR". You can also contact us via our support email: service@zositech.com We'd be happy to discuss with you how to resolve the issue.
@erikmaloney771922 күн бұрын
Model number not showing on website to set up. Mouse not working. Need assistance.
@ZosiTechnology17 күн бұрын
Hi Sorry for the inconvenience caused to you. What do you mean the mouse is not working? Please provide the model number of your device for us to check it for you. Do you mean the usb port of the recorder is broken, please plug the mouse into the back of the recorder to see if it could work. If you have any problems, please let us know, it is our duty to help you ! zosi Our Whatsapp: +1-866-841-6932 Our Facebook: facebook.com/ZosiTechnology/ Tel:+1-866-841-6932
@danoner124 жыл бұрын
Ok quick question I connected everything the cameras the NVR but when I turn on the TV or monitor the only thing that come out is the ZOSI logo after 1 min I don’t see anything no images at all and the cameras are on can y’all help me with that? Thanks
@andrewnoonan54183 жыл бұрын
Hi , Firstly , to confirm , can i install a hard drive and secondly is there a video of how to safely open this model box-The manual for installing hard drive shows a picture of another model that's different in configuration-
@ZosiTechnology3 жыл бұрын
Hi, can you please tell us what's your DVR & camera model? You can see them on the label of the DVR & camera. And we also need the pictures. Please contact us via email at Messenger(m.me/ZosiTechnology) to send these details. It would better if you would send the order number also. Thanks.
@greenlionmusicvideos33853 жыл бұрын
Hello Zosi. My wifi extender shut down, I got it back up, but I cant remember how to reconnect the network. I hit the obtain up address like video said and hit test but no luck. Any advice?
@ZosiTechnology2 жыл бұрын
Please re-connect the network cable. Any questions can feel free to contact our Support Email address: service@zositech.com
@uraiduran15212 жыл бұрын
Could I make it wireless with a usb wifi adapter?
@ZosiTechnology2 жыл бұрын
Can you please tell us your device model?
@jose_45144 жыл бұрын
I followed all the steps but whenever I try connecting to the device it simply stops at 85%. Any advice ? Anyone?
@ZosiTechnology4 жыл бұрын
Hi Jose, what's your device model? DVR system or IP camera?
@earthlycomfort50163 жыл бұрын
Same here and I'm using a dvr
@joseargueta83753 жыл бұрын
Hd digital video
@texasredstotaloutdoors98184 жыл бұрын
Well it worked good video the best one out there
@Ysharonsopczynski Жыл бұрын
I bought this to stay off line . Can I set this up without internet connection? I thought I could just monitor and record without passwords etc to VCR/ DVR
@ZosiTechnology Жыл бұрын
Hi. If you need to add the device to the APP, please connect the NVR recorder to the router via Ethernet cable.
@djcaution82234 жыл бұрын
Hi this system can only use 4 cameras?does it zoom and here audio?
@gmopinillosvpinillos28273 жыл бұрын
Hello there, how I can to put only one channel on display? (I have 8 cameras). I can put in menu one channel but it back to show me 8 channel on display after some seconds again. this happening all the time. I want to choice just one channel to show on display all the time. Are there something option for that ? help me please.
@ZosiTechnology3 жыл бұрын
You can click "Multi" to select the channels you want to show. Then click the "Stop Scan" please don't click "Start Scan". Otherwise, the settings will not be saved, it will jump to the default channels automatically. You can follow the steps on this link: supports.zositech.com/hc/en-us/articles/360003482011-How-to-set-the-screen-display-on-DVR-NVR-
@gmopinillosvpinillos28273 жыл бұрын
@@ZosiTechnology Thank you so much, I had a long time trying to solve this issue.
@ZosiTechnology3 жыл бұрын
If you have any other questions, you can contact us at service@zositech.com, or our Whatsapp: +1-866-841-6932
@bianellysgil80334 жыл бұрын
Everything’s connected but I’m not sure if it’s recording!! Does it start recording once you connect everything or what do I have to do?
@savagemaxx2 жыл бұрын
Great simple video. Thank you.
@ZosiTechnology2 жыл бұрын
Glad you liked it
@geminibud21 Жыл бұрын
@@ZosiTechnology 6:17
@saqibmirzamirza7248 Жыл бұрын
Hi I’m trying to open the main menu but I can’t because I don’t know the admin password or how I can login to open main menu thanks
@ZosiTechnology Жыл бұрын
If you can't login the DVR/NVR system on monitor/tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you. You can also contact us via our support email: service@zositech.com We'd be happy to discuss with you how to resolve this issue.
@tonib12384 жыл бұрын
I have this model ZR08CS and the wire from inside the lid came off the main board where does it re attach to?
@EA-ks2kr2 жыл бұрын
Hii, the DVR is online but I can't see the cameras view form mobile phone?!
@ZosiTechnology2 жыл бұрын
Please make sure your DVR is connected to the router with an ethernet cable. Then you can follow this link to add the device to the mobile app: supports.zositech.com/hc/en-us/articles/360016664951-How-to-connect-your-DVR-NVR-through-Zosi-Smart-APP
@TheChace1224 жыл бұрын
Hello I keep having problems with the application I have wired connection to my dvr it reads connected under information but after configuring with app I do not get any view on the app. Lots of people seem to be having same problem with the app any recomendation? I'm using zosi view app
@ZosiTechnology4 жыл бұрын
Hi, could you please tell me what's your model? It's on the label under the DVR. And did your check out the network connection of DVR (Main Menu - Setup - Network - obtain an IP address automatically - Test) ? You can watch this video to check it out: kzbin.info/www/bejne/n4WclHl6o71oipY
@TheChace1224 жыл бұрын
@@ZosiTechnology hello thank you for your prompt response I got the system to work with a different app. The app ( zosi view ) does NOT work i had to download (zosi smart)
@ZosiTechnology4 жыл бұрын
@@TheChace122 Great!
@joyjoy43804 жыл бұрын
is there a hard desh inside the vedio recoder.? coz i dont see it.. ty
@KPHTvOfficial Жыл бұрын
is it automatically recording?
@ZosiTechnology Жыл бұрын
First of all, please make sure that your DVR/NVR system has installed the internal hard drive. Our DVR/NVR can't support the external hard drive to record, and without a hard drive, it cannot record and playback. You can go to DVR's Main Menu - Setup - Record - Recycle Record, then click the recycle record tab to enable it. Select to recycle the oldest video with the most recent video as hard drive space is needed. The default is set to overwrite the oldest material on the DVR. Be advised that turning this setting off will require manual management of any files on the DVR. If un-managed the DVR may fill up, and the DVR may not record.
@KPHTvOfficial Жыл бұрын
@@ZosiTechnology here's the scenario: brand new out the box, hard drive installed, plug the cameras. There is no monitor to change any setting. Default setting as from tue box. Does it automatically record?
@ZosiTechnology Жыл бұрын
No. We recommend that you connect the DVR to a monitor. Because the newly installed system needs to format the hard drive first.
@ZosiTechnology Жыл бұрын
You can follow the steps in this link to set up the record and playback: supports.zositech.com/hc/en-us/articles/234712387-How-to-set-up-record-and-playback-on-DVR-POE-NVR-Wireless-NVR-
@sweetmelody99853 жыл бұрын
Do the V J cable comes with the package?
@ZosiTechnology3 жыл бұрын
Which set of products do you want to buy? Can you show us the product link? We can check it for you.
@MrFixIt.2 жыл бұрын
Camera video doesn't appear with video feed on TV screen. First time set up
@ZosiTechnology2 жыл бұрын
Please check whether the infrared lights of the camera were lit? (You can use your hands to cover the camera's lens to check) If the infrared lights of the camera were not lit, please exchange another working camera's power supply and 1 to 4 power splitter cable to test.
@gordchiasson9170 Жыл бұрын
Why does the registration process require a credit card?
@ZosiTechnology Жыл бұрын
May we know the account you are registering for the APP?
@FastasFox353 жыл бұрын
Is there a customer phone number that I can call to ask questions?
@ZosiTechnology2 жыл бұрын
Any questions can feel free to contact our Support Email: service@zositech.com
@7runamuck2 жыл бұрын
I can log into the system with my Mobil device, but cannot log in directly to the DVR using the same credentials, what am I doing wrong?
@ZosiTechnology2 жыл бұрын
If you can't login the DVR/NVR system on tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) We will create a super password for you.
@royceabshier72113 жыл бұрын
What kind of monitor do I need for this device?
@KnorGamingNL3 жыл бұрын
Hdmi or vga
@yogindralakeram86332 жыл бұрын
Best video ever 🔥🔥🔥🔥🔥🔥
@ZosiTechnology2 жыл бұрын
😁😁
@dianayang4820 Жыл бұрын
Yeah this process to add the system to the app doesn’t work for me. It keep saying the system connection failed. I tried many different ways and contact customer service.
@ZosiTechnology Жыл бұрын
Please restart the DVR/NVR and go to Main Menu--Set up>Basic>Date and time> to open Sync Time with NTP Server. Click "Update Now" option to check if you can get a successful message. After you get it, please add the device to the app again.
@jacksprat22002 жыл бұрын
Can I use Sozi without internet connection??
@ZosiTechnology2 жыл бұрын
None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage.
@jacksprat22002 жыл бұрын
@@ZosiTechnology Thank you very much
@praiadapipamotoshow14513 жыл бұрын
Olá, estou querendo comprar um kit de cameras da marca zosi, meu irmão mora em Boston, o kit de cameras zosi é bivolt ou 110v? Eu moro no brasil no nordeste aqui é 220v, gostaria dessa resposta, obrigada
@ZosiTechnology3 жыл бұрын
Olá, nossa fonte de alimentação suporta 100 ~ 240V(store.zositech.com/collections/accessories/products/zosi-12v-2a-100v-240v-us-ac-to-dc-power-supply-adapter-4-way-power-splitter-cable-for-cctv-home-security-camera-surveillance-system)
@praiadapipamotoshow14513 жыл бұрын
@@ZosiTechnology obrigado
@wwftroy223 жыл бұрын
Do you need to have a router to connect the camera?
@ZosiTechnology3 жыл бұрын
Hello, the router is connected to the DVR, the camera does not need to be connected to the router.
@warrenwright95322 жыл бұрын
How do you connect cameras that are not Zosi? I just bought a $900 system and I can't connect the existing cameras. I have the Zosi system at home and it works fine. I bought one for my job with existing POE cameras and they won't connect. I need to know how to fix this soon or I have to return the whole system and go for an Eclipse version, something I do NOT want to do.
@ZosiTechnology2 жыл бұрын
Please check the resolution of other cameras and zosi's POE NVR.
@cesardelgado75854 жыл бұрын
Hi, do you have to have internet service at home for this system?
@ZosiTechnology4 жыл бұрын
Hi, Cesar. When you remote viewing on your home TV/monitor by using this system, there's no need of internet service. But if you want to remote viewing on your phone with the app, then you need to check out the network connection of the DVR.
@Predator7843 жыл бұрын
So how do you stream and view the cameras remotely using a PC instead of the phone app? In the old days before smart phone's came into existence this could be done through your web browser. Also, my client would like to share his PC monitor with the DVR so he can monitor the cameras from his PC, the DVR and PC are both on the same network. Is their an app for this or is a switchbox needed to share the monitor with both devices?
@ZosiTechnology3 жыл бұрын
You can download AVSS software on your computer to realize computer remote monitoring. supports.zositech.com/hc/en-us/articles/360018624631-How-to-playback-the-remote-record-on-your-AVSS-PC-client-
@Predator7843 жыл бұрын
@@ZosiTechnology Thank you. Do you have the PC software link for the ZR08LM DVR model? I can't find it on your link.
@ZosiTechnology3 жыл бұрын
If your device model is ZR08LM, you can follow this link:supports.zositech.com/hc/en-us/articles/115000840948-PC-Client-ZOSI-VIEW
@djnormil4 жыл бұрын
I have a dongle usb 3G cant get it to connected what do i need to do please help?
@ZosiTechnology4 жыл бұрын
Sorry, can you pls tell more details? What‘s your device model?
@djnormil4 жыл бұрын
@@ZosiTechnology i have H.265+ on network setting i only have ethernet option no Wi-Fi no 3G do i need to upgrade the firmware in order the have access to connect it over Wi-Fi? Thanks for your quick response
@Mole__Gaming Жыл бұрын
At 3:17, when I press test, what do I do if it says "cannot connect the Internet"?
@ZosiTechnology Жыл бұрын
If the DVR is not able to connect to the internet, you will get a message that states “Cannot Connect to Network”. Please reconnect the network between DVR and router. You can refer to this link for steps: supports.zositech.com/hc/en-us/articles/360017719491-Connecting-the-DVR-NVR-to-the-Internet
@itsporterrichie9345 ай бұрын
How do locate the account number mines keeps asking for it
@ZosiTechnology5 ай бұрын
Hi Account nmuber is your email address.😁
@ceaser270 Жыл бұрын
Hi, How can other(guest) user get the online acess with less cameras?
@ZosiTechnology Жыл бұрын
If you want others to view the camera system through the APP, you can refer to this link: supports.zositech.com/hc/en-us/articles/4409790777229-How-to-Share-Your-Device-s-UID-QR-Code-with-Others-
@ceaser270 Жыл бұрын
@ZOSI Technology i don't want them to see all the cameras ,only 4 out 16,dvr model zr16jb but if i share QR code ,,they can see all cameras
@ZosiTechnology Жыл бұрын
You can log in to the system on the monitor and go to main menu-setup-users-add to set the user's authority.
@mariadiaz67752 жыл бұрын
How do I reset the DVR password. If the SPD app is no longer available and I have an IPHONE?
@ZosiTechnology2 жыл бұрын
If you enter the password generated by SPD but cannot log in to the system, you can enter the system again by upgrading the system.
@OldTerrible2 жыл бұрын
Can I use this with no internet
@ZosiTechnology2 жыл бұрын
None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage.
@JoseGuerra-uc9sz4 жыл бұрын
If i dont connect to internet Will it still record on hard drive? Can it still be used?
@ZosiTechnology4 жыл бұрын
Yes, it's ok. If you want to remote viewing on your phone, then you need to connect to the internet.
@selenaalli-xu8qsКүн бұрын
Please help.. mine said failed to add device (error code:403)
@ZosiTechnologyКүн бұрын
Hi Sorry for the inconvenience caused to you. If you get error 403 when connecting, please contact us via the following method. Also provide your order number and email, and our technicians will reset it for you. Our Whatsapp: +1-866-841-6932
@danicamiller6143 Жыл бұрын
Do I need a network cable
@ZosiTechnology Жыл бұрын
Yes. If you need to connect the device to a network, you will need to connect the recorder to the router with a network cable.
@gabrielrodriguez32705 жыл бұрын
Do you need a computer for install it ?
@ZosiTechnology5 жыл бұрын
No, but we need a screen for the display and operation of the DVR.
@TheBigA5 жыл бұрын
My zosi dvr device ID is 12 digits long so it doesn’t work with the app
@ZosiTechnology5 жыл бұрын
Hi, please download Zosi View APP to connect. If this can't help you, please feel free to contact us.
@BiznessBoyProductions-FAM3 жыл бұрын
My cameras wont connect to internet. So i cant set up my system or even log into the admin on my dvr. Please help!
@ZosiTechnology3 жыл бұрын
Hi, sorry for the inconvenience. Could you please tell me your system model? It's on the label under the NVR.
@oemere.28623 жыл бұрын
do I need to have a internet connection for using?
@ricardocst3 жыл бұрын
No, Internet is just for livestream view
@ZosiTechnology2 жыл бұрын
None of our DVR system require an internet connection to be used locally. The internet connection is used to allow remote connection using a smartphone app or PC client. These features won''t be usable, but the system will still work as a local security system with recording and storage.
@marvinfenech71384 жыл бұрын
Hi I'm having trouble with my zosi cams , they use to work well at night but now I not seeing nothing in dark any help please ?
@ZosiTechnology4 жыл бұрын
Hi Marvin, can you please tell us what's your DVR & camera model? You can see them on the label of the DVR & camera. And we also need the pictures. Please contact us via email at service@zositech.com or Messenger(m.me/ZosiTechnology) to send these details. It would better if you would send the order number also. Thanks.
@EssiKang Жыл бұрын
hi how to log in Usrname admin after pass word ????
@ZosiTechnology Жыл бұрын
If you can't login the DVR/NVR system on monitor/tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you. You can also contact us via our support email: service@zositech.com
@gilmireya4 жыл бұрын
Hi i have a question do I have to buy something so the can record
@ZosiTechnology4 жыл бұрын
What's device model do you buy? Do you have hard disk installed in the dvr?
@gilmireya4 жыл бұрын
@@ZosiTechnology I have the HD digital video recorder
@ZosiTechnology4 жыл бұрын
@@gilmireya Actually record don't need external something. But if you want to playback the recording, you need to install the hard disk in the dvr for the local storage.
@peterpawluk68784 жыл бұрын
Looking to get a Zosi recorder to replace my SZSinocam NVR that no longer recognizes the hard drive. Bought a new hard drive and unit still does not find the drive. My question is can I replace what I have with a Zosi? My cameras are also SZSinocam and are hard wired to the router. Will Zosi recognize the cameras?
@ZosiTechnology4 жыл бұрын
Hi Peter, I' m afraid that zosi nvr can't recognize the SZZinocam. It's better to work the zosi nvr with zosi camera.
@shuebkhan787 Жыл бұрын
how do I connect zosi to my internet network 3:29. It says I cant connect to network
@ZosiTechnology Жыл бұрын
If the DVR is not able to connect to the internet, you will get a message that states “Cannot Connect to Network”. Please reconnect the network between DVR and router. You can refer to this link for steps: supports.zositech.com/hc/en-us/articles/360017719491-Connecting-the-DVR-NVR-to-the-Internet
@adamr30284 жыл бұрын
only thing stopping from finishing my set up,hooking it up to the Ethernet for internet.why do I need the net hooked up and isp to run the cameras when mine doesnt need it to run?
@BreaAvant4 жыл бұрын
it's more for using the app ethernet cord not needed to just run the cameras.
@ambertule9174 жыл бұрын
How do I login in the system? I have a username and password on the app,but I cant login on the system itself to set anything up..I right click and select main menu but it wants a login and nothing works
@ZosiTechnology4 жыл бұрын
Hi amber, in the DVR the default username is admin and the password is blank. From here you can know more informations about password: support.zositech.com/hc/en-us/search?utf8=%E2%9C%93&query=password
@davidcaceresdj4 жыл бұрын
I'm trying to set up my cameras but it keeps telling me wrong QR code, it said I need to enter 20digit UID number which I dont have. I tried all the 7 apps you have but can't get one to work! Really frustrated at this point.
@juanpabloacevedo42163 жыл бұрын
I have the same problem
@davidcaceresdj3 жыл бұрын
@@juanpabloacevedo4216 don't bother with those cameras, they are worthless I end up installing a different set of cameras.
@mtoussaint652 жыл бұрын
Get qr code at back of receiver
@valeriavictoriavlogs6352 жыл бұрын
I bought a new system I just installed it but it asks me for a password and I don't know what it is can you help me get it.
@ZosiTechnology2 жыл бұрын
Please try this username and password. Username: admin, password: 123456. If it can't work, please provide us you device model and device id. You can be able to find the label stickers on the top and at the bottom of your device.
@preetkaur157 Жыл бұрын
Where is the login info on for the dvr
@ZosiTechnology Жыл бұрын
The default user name of the system is admin, and the password is left blank. If you can't login the DVR/NVR system on monitor/tv, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you.
@jacob3kve422 жыл бұрын
I just installed my cameras and whenever I try to control anything on the dvr it keeps asking me for my login. I put in my login for my account and password but it says something is wrong. What information do I use?
@ZosiTechnology2 жыл бұрын
Please save the password field as blank and click Login to check. If it still not work, please send the device's ID and model number to us. (You can be able to find the label stickers on the top and at the bottom of your device) And make the characters on the sticker as clear as possible, we will create a super password for you. You also can contact our support email address: service@zositech.com
@ReySantana_5 жыл бұрын
Nice video.. Thankz
@ZosiTechnology5 жыл бұрын
Hi, thanks for your praise.
@rubyshay63524 жыл бұрын
Hello how do I find my Cloud ID if I'm using my PC and Zosi View app to view the videos. I bought the cameras secondhand.
@ZosiTechnology4 жыл бұрын
Hello, do you know the DVR/NVR password? If you know it then you can view the videos on your PC. Here's the resolution about password reset for your reference: support.zositech.com/hc/en-us/articles/360023277452-Zosi-DVR-NVR-password-reset-
@NatureBricolage11 ай бұрын
How to do rotation of camara 296 on DVR? Zosi Smart Android?
@ZosiTechnology11 ай бұрын
You can right-click the mouse on the local monitor to pop up the menu and click "PTZ" to check. It would be greatly appreciated if you could tell us your recorder model number.
@NatureBricolage11 ай бұрын
@@ZosiTechnology where is "local monitor"?
@ZosiTechnology11 ай бұрын
The monitor/TV that connected to the recorder box
@ZosiTechnology11 ай бұрын
Can you please tell us your recorder model? You can find it on a sticker on the bottom of the recorder, usually starting with "ZR". You can also contact us via our support email: service@zositech.com We'd be happy to discuss with you how to resolve the issue.
@NatureBricolage11 ай бұрын
@@ZosiTechnology is it ok now, I use rootfs-3536c file on USB key and reboot device for ubgrade. Thx.
@joyjoy43804 жыл бұрын
i press alredy the network but it says cannot connect the network
@TheRealBlueStrawberry3 жыл бұрын
The playback doesn’t work😔.. it works on the DVR, but on the mobile app it doesn’t show picture..
@VeronicaMartinez-ps4bc Жыл бұрын
What mobile app do you use?
@Albertog._.214 жыл бұрын
Do you know how I'm able to put this exact camrea on a 2 by In screen. I put it but It keeps resetting
@ZosiTechnology4 жыл бұрын
Do you mean this? How to set up "Scan" function on DVR? [Only want to view 4 channels on the screen] support.zositech.com/hc/en-us/articles/360003482011-How-to-set-up-Scan-function-on-DVR-
@jakesnake49983 жыл бұрын
i just bought zosi DVR model #ZR08MN March 3, 2021. i never get the code from e-mail neither received email. any solution?
@ZosiTechnology2 жыл бұрын
Any questions can feel free to contact our Support Email: service@zositech.com
@joyjoy43804 жыл бұрын
i order a zusi cctv camera from amazon for 8camera. we dont have a hard desh inside.. only 8x camera.. 3x adaptor. box of DVR. 8x cables
@ZosiTechnology4 жыл бұрын
Hi, did you buy the 8 camera kit with hard drive? And you didn't receive the rest of 5x adapter and hard drive? Please contact our customer service on Amazon or send the email at service@zositech.com, we'll discuss your issue there. Thank you!
@freedomlibertyspirit97824 жыл бұрын
how to get passed the wizard screen without network?
@mssburr3 жыл бұрын
All the ZOSI videos I found on youtube all show this exact same setup.. None show how to setup a PTZ camera... now the setting for the PTZ camera's.. Bullet camera's are very limited. If anyone has found a video for ZOSI setup of PTZ cameras please share...
@ZosiTechnology2 жыл бұрын
If you have the C289 camera, you can refer to this: supports.zositech.com/hc/en-us/articles/4410882870797-How-to-setup-ZOSI-C289-Camera-on-ZOSI-Smart-APP-
@kman64826 ай бұрын
Ive had 2 of these Zosi units. They don't last too long.
@ZosiTechnology6 ай бұрын
Hello. What do you mean they won't last long? You can be more specific so that we can solve the problem for you faster.😊😊
@michaelkillian98324 жыл бұрын
I have a zosi h264 HD 720p DVR I clicked a button and now it's saying frequency out of range it won't let me back in to do anything does anybody know what I can do to fix
@royceabshier72113 жыл бұрын
How do I get it on my phone
@cb22912 жыл бұрын
2 beeps and it won't turn on, but I have old cameras mixed with new cameras, 8ch
@ZosiTechnology2 жыл бұрын
If the DVR / NVR System just beeping and trying to boot but not starting, please follow this link: supports.zositech.com/hc/en-us/articles/360042799471-What-if-the-DVR-NVR-System-just-beeping-and-trying-to-boot-but-not-starting-
@erlindabobadilla66964 жыл бұрын
Hola, necesito ayuda para conectarla con mi celular e intentado y no se puede. Gracias
@ZosiTechnology4 жыл бұрын
Hi, sorry i can't understand spanish. To better serve you and protect your privacy, ZOSI’s preference is always to discuss on a one-to-one basis. Please contact us privately via Messenger(m.me/ZosiTechnology) or at service@zositech.com, stating the issue or question you have. Please include the order number and the model number of the product you have purchased. You can find the model number on the barcode label on your camera or recorder.