How to Leverage Power Ups with Product Manager, Liam

[@cindyseligman6762]

By far my favourite Power Up is the swap. I will regularly have a hand containing all vowels or consonants and I love the swap to offer more possibilities rather than using an existing tile on the board. 👏👍

[@TheDollyce]

I use Word Clue when my game board is nearly filled up, and I've got very few tiles remaining, and I'm sick of looking for a place to create a word. So Word Clue lets me play a word quickly and move on.

[@ierrepa1]

The swap power up is my favorite, although I really love a good hindsight to increase my knowledge and increase my vocabulary. The word clue is often not as helpful though, often times there is a much better word to make worth way more points. Usually I do not rely upon these power ups. I utilize the swap+ the most.

[@JugheadJones500]

Truth!!!!

[@gabrielgiron4273]

Besides the fact that they broke the broke the economy since these were released. Dude has like 30 swaps. Hindsight is pretty useless unless I really care about what I could've played but typically they're just so obscure I couldn't care less.

[@jessicaliu6827]

Me too I love that and that’s why I have more swap + then my other power ups

[@smilez180ify]

Not related, but why did you guys remove hangin’ with friends? That games was awesome. I miss that game played it with my family.

[@rotnpumpkin]

I’m completely addicted to WWF. Though I will say I thought it was a very greedy move when you suddenly changed the cost of the super power up with radar from 20 coins to 30. It made me think a little less of those who run this game.

[@spenjoymusic3620]

Since WWF is more a promotional game to bump up paying a monthly fee they changed the format so you don't win the coins as you once did. I love the swap feature when abl I'm to able to now, I don't have the coins in my bank as I once did. You do realize it's adults playing the game.

[@SandyJ1206]

I love the swap one! Sometimes I'm one letter away from using all 7 tiles, I swap that one tile and sometimes it works in my favor. Especially if you already have a blank tile, it really ups your chances.

[@chrisignash9855]

Love Swaps. Hate 1) when you can't get a commercial to close after viewing it and 2) Rivals who on Word Rivals leave you hanging and you have to "Resign Game" and wait another 6 hrs to play. Can we get a time limit on your opponent in Word Rivals not playing after their 40 seconds!! So aggravating!!

[@mariadecker8687]

The commercials can be very overbearing. They often are the reason why i stop playing.

[@gordongartrelle5332]

I use the swap a lot and the radar at times. I never use hindsight. We should be able to see our total power up inventory in the player profile inventory not just the 99+ on the game board. Put it with the badge inventory. There should also be a way to trade in earned power ups for other power ups.

[@ianosawaye]

My favorite power up would have to be Swap+. I've landed some amazing words because I was able to get than one glorious letter from using it 🥳

[@WordsWithFriends]

Glad to hear that, Ian! Keep it going! 🤩

[@charlesalbritton371]

There has been a few times my swap+ numbers were taken from me without swapping my chosen letters. Words always say, "Oops something went wrong ". Then takes my accumulated swap+ amount. NOT FARE😒😒

[@katbunn957]

It seems ' di ' used to be available-- many times I find a word that has that application, but the game won't recognize the d before the I 😒

[@judithsanborn4913]

My favorite is “look back”. I use it when I know I missed a great word but finally give up. I learn a lot from seeing what I could have done better!

[@Ummm-okay26]

I’ve used all the power ups and they have always been so helpful! My favorites are all of them! Number one being the swap .

[@boabysukslargecoke2819]

Why can I no longer buy powerups whiteout first being out of them? I have been buying them whenever I reached the 1500 coin ceiling, so any subsequent coins wouldn’t go to waste. I have quite a few, so now all my future coins will not be counted, until I have used them up, this irks me!

[@WordsWithFriends]

Apologies for the experience, BoabySuksLargeCoke. This is an ongoing experiment that aims to make the right balance of using and buying in-game items such as Power-ups. While we appreciate your effort in not exceeding to the Coin cap, you can maximize the usage of your Coins through the recommendations listed below. We appreciate your understanding. ➧ Skipping the waiting time on Solo Challenge ➧ Revealing letter hints on Word Wheel ➧ Highlighting the top-scoring moves/lanes using "Supercharge" via Word Radar and Word Clue

[@padmajakumar8379]

My favourite is Swap. I hardly find any use for others. Zings has become too miserly in awarding coins. 1) solo challenge 2) daily word challenge 3) word wheel There is no motivation left for playing the games

[@carolynlockhart9778]

I’m getting extremely frustrated with the Swap power up. I buy coin power packages frequently. And lately all I get are the same letters I swapped. They are changing a lot of the amount of power ups you win. Please fix this!!!

[@WordsWithFriends]

We're sorry to hear about your experience, Carolyn. Please be assured the Tiles from "Swap" are given at random and will depend on the number of remaining Tiles in the game. Also, we appreciate your feedback about the Powerups and will be shared with our developers for further review. Thank you for your understanding.

[@TheDollyce]

I really like the new feature in Word Radar! For 30 coins it will highlight in darker green where the highest scoring words are located. Of course, you still have to figure them out, but at least you know you're in the right neighborhood.

[@lauriepwaldrop5809]

I realized that feature also along with the global standings!

[@mamoe3]

It seems it started out as 20 coins and was raised to 30 coins.

[@patriciakuhn6302]

The swap+ was a huge game changer for me!! I hated losing my turn just because I needed better letters. I use it all of the time. Thank you for adding it to the game!!

[@Elena2761]

Thanks a lot, Liam I personally never use hindsight, makes no sense for me! The rest though - a lot! I love wwf ❤️seems to be almost the only Russian playing it😀has never come across anybody from my country!

[@erickoop1981]

I have played WWF for almost 10 years and honestly never used power ups at all until about two years ago. I didn't know how to use them or how to build up coins to buy them even. I must say they are quite helpful but I have some friends that when we play we opt to play traditionally like Scrabble and don't use any power ups. It wasn't until a month ago I figured out how to do the watch videos and build up like 30 coins a day. This game is my life lol. I play everyday and absolutely love it. Helps me keep my mind sharp I believe and definitely improves my vocabulary lol.

[@dcc1655]

Thanks, Liam! I use swap+ in every game. It's really improved my game. Thanks 🙂

[@josephmaldonado8099]

Am I the only one who dislikes stickers? At least give me a choice between stickers and ANYTHING else.

[@rsands9]

Can’t stand them! What a waste

[@barbarabaldwin2586]

I don't know if its just me or what!! But it seems the more coins I have the board is giving me worse letter. Like less point letters. Can this be True? Wanting us to use more power up ???

[@WordsWithFriends]

Thank you for sharing your thoughts about the game's Tile distribution, Barbara. Please be assured that they are sorted randomly and will depend on the number of remaining Tiles in Words With Friends 2 tile bag. You can locate the tile bag on your gameboard menu to determine the odds of getting a specific letter (it shows as "More" on mobile and "three bold lines" icon on the bottom left part of the screen on the web version). In addition, please refer to this link ➤ zynga.my/WWF2TipsAndTricks for more information about the tips and tricks on how to enhance your strategy and gaming experience. We appreciate your patience and understanding.

[@juliecostas482]

My favorite power-up is the swap tiles. I was annoyed when WWF started charging more coins for them too.

[@ericdaily8835]

My strategy, I take breaks from words with friends for months, while hoarding the daily ( 30+ ) free coins until I've got 2000+ coins. I cash them in on power ups, then I use a word unscrambler to help. I'm over 50% wins now and growing.

[@shelia12047]

my strategy for hindsight is if I know the potential points for my move are much higher than what I can find..ill make a minimalist move only using one tile then check the hindsight to show me what the move was because I potentially can still use it because I have all but one letter...unless my opponent hits the space first but if not..its so rewarding!

[@mariadecker8687]

My fave power up is the swap+. I wish i could win them more often. And i like to use the word clues. They are quick hints and very helpful.

[@kerrazee]

3 complaints- I have been a player over 10 years...and have recently been getting one pointers all the way through. Like 4 Es, 4 Ns, Is, etc. Its frustrating cz I use to have a lot of Swaps...now I'm losing them . #2 The 5 points for daily word game - it can take an hour or 2 to get through to make those points...seems stingy to me. #3....I'm getting inundated with men wanting to chat, hook up, move on to chat rooms, so I'm now muting everyone. I'm not alone. Th er re are lots of complaints from both sexes. Sorry...I'm frustrated with these 3 things and you're the first person I've seen/heard of that is communicating to us, other than the pop up that wants to be ranked. 🥴 I know it's not your problem but could you forward to ed this to the Complaint dept that's apparently "not available"....Have a good day Liam 😊

[@WordsWithFriends]

We apologize for these experiences, Diane. To maintain fair gameplay, we assure you that the tile distribution is randomly done by the system, and we appreciate using Swap+ to change your letters for new ones. Also, your feedback about the difficulty in obtaining points in the game matters and helps us know what to consider in future improvements. Thank you! Lastly, our players' safety (zynga.my/WWF2PlayerSecurity) is our utmost priority so we're doing our best to prevent and remove these fake users from the game. While we take action, please continue to mute your chats, block, and report these users by following these steps (zynga.my/WWF2ReportAbuse). Keep safe! 😊

[@michelevossler2970]

Hi Liam, I have the same frustrations. Also, Word Wheel has many, many repetitive words and is a super boring waste of time for a small amount of coins in the end. Please refresh the word selection, with more medium difficulty words, and a higher level of difficulty to make this mini game worth playing. TIA for your consideration!

[@jackiematthews6303]

Yes, I get sick and tired of men wanting to chat as a chat up! So much so, I try to only play females and I have changed my profile pic! Sad world!

[@kerrazee]

@@jackiematthews6303 as soon as they challenge you to a game, you can go to the chat part, and hit the mute button....😉

[@katbunn957]

Turn off our chat!!

[@multigamerION]

I have found that pairing Word Radar with the new Word Strength feature at the bottom of the play board is SUPER Helpful in determining where you can play and whether you are maximizing the letters you have to play the most powerful word. It has helped me greatly boost my scores and play all of my letters more often.

[@patstanek4301]

Ok. Nice summary. But my question is what are the gold keys and what are they used for?

[@gwengarrett9037]

My favorite power up is word radar. It definitely gives me an advantage over my opponents. I also like hindsight to help build my vocabulary for future moves.

[@audreyorissapaley-omelchuk6919]

My favourite is the swap, but it seems the higher up you get, the more often you need them, and they’re not cheap!

[@Metatronics]

I’m addicted to Word Radar! I rarely make a move without it!

[@karenchavira9450]

I love power ups. My main complaint is people who don't play for days. Why do I need to wait 12 days for someone to drop off. 3 days is long enough. Also, on match if the day I often get error messages to invite the match back because they have not played in awhile. Match of the day should be limited to people who are currently online

[@WordsWithFriends]

Thank you for sharing your feedback about the auto-resigned games and Match of the Day, Karen. We'll be sure to share it with our team for further review. Also, please don't worry as the auto-resigned games with more than 3 moves will count as your wins if your opponents did not make their move. In addition, you can also send them a nudge to remind them it's their turn to play the game. We appreciate your patience and understanding.

[@nunyabizness3642]

Hindsight has also helped a couple of times, bc I didn't use the letters, and then can still play that Hindsight word!

[@mariegarcia8007]

What is the red power-up, with two arrows inside? This icon that pops up occasionally and numbers your tiles. I not sure what the number sequence is, or how to use it????

[@notyourbiz8763]

All of them are useful at different levels. Swap+ my fav. Word clue kinda weak,gives weak scores but,if you are in a rush or just don't have patience, yeah,is helpful. HINDSIGHT is also my favourite. To me, it is really useful as I'm always thriving to reach a better level of knowledge and speech in Engives me an idea about how to play the next move.

[@jerrymckaskle8432]

The swap is the most useful of them all to me. That is by far my favorite. Then comes the word radar. The clue I find useful mostly toward the end of a game, when I'm looking all over for a play and just not finding it. Haven't gotten a lot of use from the hindsight. Perhaps I'll utilize it more now. And by the way, I would really appreciate it if you could give me a way to get rid of the stickers. To me they're nothing more than a nuisance. Love the game!

[@Neonyxia]

Thanks Liam! I use a lot of swap+, great power up. I also like to supercharge the word radar.

[@Lulabelle30]

I use all the power ups except hindsight - the chance of me using, or even having the same tiles etc again is zero. It would be good to be able to swap hindsight’s for one of the other three.

[@mamoe3]

I like the swap. I’m confused about the radar. It doesn’t seem to be all the words I can make with my own tiles. Possibly it includes words opponent can make with their tiles too? Or is it where a word can be made if one had unlimited letters available?

[@debkeyworth8429]

Word radar should only show what words you can make . I use it a lot and have never had it show me a word that wasn’t correct .

[@nanalol4fun]

Swap is definitely my favorite power up!

[@barbarataylor8729]

My favorite power up is swap. I can change letters when I need to.

[@jennyriley7513]

Drop more Hindsight Power Ups, please! I hardly get them so I'm always running out.

[@billblack1191]

My favorite power up by far is word radar. It helps immensely. Helps me plan for future moves too

[@toddnorcross]

Why don’t you do something more valuable than advertising things that are obvious and eliminate the garbage profiles that always want to “meet on get to know each other better.”

[@WordsWithFriends]

Thank you for sharing your feedback about the ads and other players, Todd. While ads help our developers run a free-to-play app, be assured that we are constantly enhancing Words With Friends 2 to give you a more enjoyable gaming experience. In the meantime, you may choose to try our "Remove Ads" feature for uninterrupted gameplay. It's a one-time purchase on our web version and renewable every 30 days on mobile. If you're interested, please see the articles below for more info. ➤ zynga.my/WWF2RemoveAds ➤ zynga.my/WWF2AdsFree In addition, you can rely on our team as we are doing our best to protect your privacy, as well as to prevent these types of players from accessing the game. For now, please utilize our Report Abuse feature to help us take further action. We appreciate your patience and understanding. ➤ zynga.my/WWF2ReportAbuse ➤ zynga.my/WWFManageAccount ➤ zynga.my/WWF2PlayerSecurity

[@asiasi3149]

Hi, how do I use the tile booster. I have a great word and can't activate my tile booster. none less find the option to use it

[@lesleyhawthorne804]

I love the swap tiles without losing a turn but don't get any power ups on my Kindle, only get them on my phone...can someone pls explain this to me? Is there something I can do to rectify this? Thanx. Lesley

[@judywalsh1942]

Word Clue is my favorite, but I also like Swap.

[@summerisnigh]

What about "tile boost". I have 2 but don't understand how to use them. I use other powerups fine but tile boost is not visible during game play. It only shows up in store.

[@WordsWithFriends]

Hi, Simon Says! Solo Tile Boost is a Powerup you can use on your Solo Challenge games against the WordMasters. This will randomly select and increase the points by (3) of the (3) Tiles selected in your rack including blank and boosted Tiles. It's exclusive on Solo Challenges, so you might not be able to see an option to use it on usual gameplay like Classic matches and other game modes. We hope you give it a try on your next Solo Challenge visit! 🙂 For more details, visit zynga.support/WWF2SoloTileBoostPowerUp

[@geegeestarks2116]

I hate when I use my swap and get no vowels or the same letters. I don't use the hindsight or word radar. Been playing for yrs. I love it

[@michelevossler2970]

My favorite is Swap. Least favorite is Hints. The Hints are far from optimal words and I feel like my coins are wasted on them.

[@GinaR21212]

Product manager, I purchased no ads in the beginning when words with friends just started, now I have a lot of friends that don't want to play because the ads keep showing over every single move they make, And they're not given the same offer I was given, now you have to purchase every single time you don't want to see an ad. 🤔

[@donnacorman]

Swap + is great! All the power ups are really great. My caveat, and it's not a complaint, is I virtually never use Hindsight. I just have no time for that, lol

[@rebeccariley9845]

What happened to Word Puzzle event, I hate tile styles and I no longer have hindsight?

[@arondajackson1880]

I love the swap, to use without losing my turn!

[@ChildoftheKing77]

Tile swap is my favorite!!!

[@kevinscanlon2669]

Swap is the most valuable by far, followed by word radar. The other two are useless.

[@dsouth6411]

Why is it, I make a word in 1 on 1 challenge. It shows my points. My opponent is able to take the space and then my points are remove, stealing the game. Are servers not updated between plays. This has happened at least 3 times. Please help. ??? Thanks

[@mrjahgreen]

They should be called cheats rather than power ups. The game should provide an option to play without cheats being available to either player. That's where real word skills are required.

[@WordsWithFriends]

We've received your feedback, mrjahgreen. While having Powerups is one of the unique features of Words With Friends 2 gameplay, rest assured that we'll share your thoughts with the appropriate team for review. Thank you for your understanding and support. 😊

[@vonniegniazdoski558]

Love them all 💖🥰love word clued at 61 💖🥰

[@TheDollyce]

To address the concerns ppl have about the "chat" feature: you don't have to open or "accept" a message.

[@DESTINYCRYSTAL1]

I'm to level up and whete it says achievements I have a number 3 I try to click on the achievements bar and nothing happens please help

[@ChrisFilshie]

Swap + is my favourite, but the video is incorrect as you cant get Powerups from the store any more. WHY HAVE YOU CHANGED THEY...AGAIN. PLEASE STOP MESSING WITH THE GAME. Get rid of the annimation and useless graphics that slow down game play , they just waste time. Why have you stricted coins collected to 1500, esowcually when you stop users from accumukationg powerups. As i said. STOP MESSING WITH THE GAME

[@sixmill977]

Why when I swap out , there are too many I cast when a letter is returned immediately?!?!

[@sharongould7351]

I like the power up swap and word clues the best

[@darkchocolatedude]

Swaps are the best but they change the game up word radar comes up big in the clutch as well

[@helenknee3202]

Loving this game

[@Skygirlwr]

Thanks Liam, I love swap and word radar the most!😊

[@jfsmith5909]

Swap is my absolute favorite!!

[@patmcpoots6329]

I don't understand the appeal of swap + Ive been playing for over a year and never use it and have 99+ of them. I've used it twice to date. If I swap tiles during my move the game moves on to the other player and I score no points at all in that round so I effectively do miss a turn but just acquire other letters or am I missing something.

[@mattyb3662]

There is the standard swap, where you do indeed miss a turn, but the swap plus lets you swap letters and NOT miss a turn. Kind of a cheat in my opinion, but I guess if every player earns and uses the feature, it all balances out.

[@stephaniewatkins8374]

Power up plus is my favorite

[@gloriacohen6211]

I was sent a reply to my comment on how to access power-up. The reply was to watch the same youtube explanation of power-up that I just replied to, asking how to access power-ups, so thanks for the reply, but it didn't answer my question. How do you access swap+ plus for money. Am I doing something wrong? I buy 20 coins for 0.99 cents and get one swap. Then must buy another 20 to get one swap+. I just bought, as some sort of promotion, 40 coins for 0.99 cents and still got one swap+. Could you explain that? Thank you.

[@lauriepwaldrop5809]

Use the coins for purchasing power ups!

[@carolwoolfolk3340]

I like all of them

[@bethvonbuchwald1023]

Favorite is word radar. Find good stuff. At very end… when scores close. Like swap, but often I get just as many vowels … or useless consonants! 🙄

[@TH-lr9jb]

Free swap tiles not letting me use it ? You didn’t explain how to use it.

[@lauraross8199]

Swap is also my favorite

[@barbarabaldwin2586]

How do you pay that game thats like wheel of fortune 🤔? I've tried everything. There are no instructions on how to play when you push "details" no one I know, knows how to play. Please tell us how !!!!

[@WordsWithFriends]

Were here to help, Barbara. If you are referring to "Word Wheel", it is a Flash Event in Words With Friends 2 that is available from Tuesday to Saturday every week; Word Wheel lets you make words by dragging letters on the wheel to fill the board. Please check this link ➤ zynga.support/WWF2WordWheelEvent for more information about this event, as well as for a guide on how to play it. Thank you.

[@janenamadzunda6056]

Swap is my favorite power up. Hindsight on the other hand is just not a must be there. Hardly use it.

[@beckiireland4720]

My favorite is the swap!

[@rahhannan9171]

1 time buying wouldbe great . life time purchase for a hefty amount ? please ?

[@karencolley-smidt864]

Swap+ is my favorite too!

[@WordsWithFriends]

Yay! ❤️

[@tommybrandon9433]

Hello Karen, Seems you're very good at this game, I would love to have a challenge with you hope you don't mind. Here's my user ID TommyB1533

[@yenwong9809]

Rubber stamps Comment from Diane Daly (above) 🤣🤣🤣🤣

[@mikerehl6729]

I like the swap power up

[@WordsWithFriends]

We love Tile Swap+, too! 🤩

[@bevmacmillan8815]

I can’t figure out how to use power ups. Those don’t show up for me.

[@richardtennity4869]

Same

[@WordsWithFriends]

We'd be happy to help, Bev and Richard. Please make sure that you have the latest version of the app as this is how you can access our Power-ups successfully. Here's where you can update your app: ➧ zynga.my/WWF2AppStore ➧ zynga.my/WWF2PlayStore Once done, you may purchase them at the Store using your Coins or earn them by completing Rewards Pass goals. Good luck! Click here to see more: ➧ zynga.support/WWF2SeasonPassEvent Thanks!

[@TheDollyce]

I don't use Hindsight because it makes me frustrated that I'm so dumb.

[@lauriepwaldrop5809]

I’m feeling the same way too 😖

[@katbunn957]

No need to feel that way ~ most of those words r not common words !

[@Michael-wj2hz]

Why is it that I lose a game I could've won? This has happened multiple times. The other person gets the win but I will have a word that I could've played and got the win.

[@WordsWithFriends]

We're sorry to hear that, Michael. A match ends when either one of the players has played the last Tile and is then rewarded with the value of the opponent's remaining Tiles. Whoever has the highest score after that turn will then be considered the winner. As a strategy, we recommend knowing the status of your game by checking the Tile Bag to devise a plan before all the Tiles are used. Good luck! 😊 For more information, please visit zynga.my/WWF2Rulebook.

[@karenvillines7473]

Swap is my fav power up

[@Hochh13]

Swap letters is my favorite

[@susanfranco900]

Where is Word Radar? I have it turned on but it no longer tells me the strength of my word. Please turn it back on or send out an update to the app that includes Word Radar.

[@lauriepwaldrop5809]

It’s shown on the bottom left under extras, like tile bag, dictionary ext.

[@tannytouche7190]

I love the swap. It really helps. I don't find the hindsight helpful. Sorry, I never use that one. Overall, my favorite word game of all time💜

[@ginag064]

The swap plus I find most useful.

[@margiehackett3213]

Cool

[@suemiller6759]

Swap is my favorite

[@zanitanoah1636]

The video wasnt loading this week at all and I am unable to power up for my games. This is so frustrating!!!!

[@WordsWithFriends]

We're sorry you couldn't watch in-game ads, Zanita. While "Watch to Earn" is random and depends on the availability of the ads, please try these troubleshooting steps to be able to view the videos and get Coins for your Power-up purchases: ➧ zynga.my/WWF2iOS ➧ zynga.my/WWF2android Additionally, we suggest contacting our Support team ➧ zynga.my/WWF2ContactUs so your account can be looked into. Thanks for your patience!

[@rjr5150rr]

Please add back the average points per word stat 🙏

[@lauriepwaldrop5809]

It’s still there if you tap on your face!

[@jackiefarrelly1]

Swap plus

[@julianmiguelarroyo182]

Hello did you play words with friends

[@marilynhoward3958]

Thank you for the update

[@jennymclachlan7673]

Tile swap but doesn't always give good tiles!

[@lauriepwaldrop5809]

No, sometimes it doesn’t. For me, it’s worth the chance when I have no other options!

[@josephmaldonado8099]

When you sell those $9.99 power up bundles with special tiles… Can Zynga try HARDER to make the tiles look like what’s being advertised in actual play? Sometimes… not… even… close.

[@bethrubanka4362]

Liam, great hair! But a little too much with the hand movements in the video. I use Swap most, but use all the other Power Ups as needed. I almost never use Hindsight, so I have tons of those. I don't need the "coulda, woulda shoulda" feeling. Make a solid move, be happy with it, move forward.