Thank you for this video. I had a service shifter message, they did change the shifter. Came back on within days, then started to get the Stability Control needed service and check engine light. Just swapped out the CAN Connector and it is working great! Thanks so much for this video. I have a 2019 Pacifica Limited.
@Coolarj1010 ай бұрын
Woohoo you're a hero!!! We have been getting shifter issues for a while...our Chrysler dealer did diagnose the CAN communication issues, but if I recall correctly they wanted to charge around $1900 to replace the wires etc... thanks to this video, we located the connector assembly in the glove compartment like you showed.. well guess what, anytime that "Service Shifter" warning would pop up when we turn the van on, I would just open the glove compartment and smack that assembly once and suddenly everything would work. Seems like there's an initial connection check and if it isn't perfect, it throws the error. This got us by for quite some time. Now, it seems the issue pops up a bit more frequently so we'll probably either clean and re-seat the contacts, and if that doesn't work then buy the green housing and connectors and re-crimp everything. Either way you saved us a lot of headache and money...can't thank you enough!
@Coolarj106 ай бұрын
Update: I tried re seating and cleaning, it didn’t help. Then, I just bought the green enclosure without re crimping any connectors. Problem seems to be solved, thank you for saving us $1900! As a side note, on some forum someone did mention that it appears that green enclosure can have one of the solder joints crack, which might have been the culprit.
@bigrndahouse5 ай бұрын
@@Coolarj10 hey we are having the same issue. When you say recrimp the connectors, are you cutting the wires and then reseating them on the star connector?
@madmanmapper3 жыл бұрын
Thank you! I'm a mechanic and you just saved me a lot of diagnosis time. Also a 2017 Pacifica, however, the junction block was two separate blocks, each a bit different. And where the wires in your connectors seemed to be strained, mine did not. I opened the junction blocks to examine and found no issues. After simply unlpugging and replugging all the connectors, the problem went away. I hosed everything in contact cleaner to be sure. I will be ordering the contacts anyway, just in case. But, for now, the issue seems to have been dirty contacts (we are dealing with tolerances in the micro ohm range) and literally unplugging the device seems to have been the solution.
@chrisstewart1049Ай бұрын
Fantastic video thank you!!! Van left me stranded last night, went back and reseated the ground connection, which had 1 wire that seemed a little loose. Working great so far!
@Prey5212 ай бұрын
I pulled the Connector on my '17 Pacifica, unplugged all of the pins and sprayed everything down with electrical contact cleaner, plugged everything back up, and so far, it's been running without any issues. If it comes back, I'll go ahead and swap the parts out like in this video, thank you!
@MrTessendorf8 күн бұрын
Were you having any missfire issues or rough idling. I have a misfire code along with the u0001 code. Thrown parts at it and done pressure checks, no indication of cracks or gasket failures. Wondering if I fix the u0001 problem if everything else will clear.
@patrioticimmigrant8817Ай бұрын
Hell yeah. As a tech i was lost. Really appreciate your time sir.
@raymondcaceres1458Ай бұрын
Thank you sooooooo very much much had a 2018 Pacifica the shifter would not turn on or shift had a 100 u codes ent straight to the star connection and solved the problem in less than a sec thanks to you sir
@mr.fernandotrujillo Жыл бұрын
Thank you! This video helped us solve an issue where the Pacifica would not allow us to shift from park to drive, would stall from high speeds. Chrysler had no idea how to fix the issue and told us it was an issue with the wiring harness?? We forwarded this video to the Chrysler service rep and they had the connectors replaced. This fixed our issue.
@blautomotive7230 Жыл бұрын
That's awesome! Thanks!
@LuisPeña-i6j3 ай бұрын
This video helped me with same problem i had, and i fix the problem, but no need to replace anything just need to do little soldering on pcb because are cracked
@LessonsWithTroy5 ай бұрын
Incredible Video! Thank you so much!!!!
@Timmmayyy4 ай бұрын
Can the “service airbag system” message be caused by this? I’ve had a lot of weird electrical issues (doors, screen, camera, shifter, power surges, transmission jerking, ignition issues, interior brightness adjustment doesn’t work, trunk will beep 40 times straight). Going to check the connection and clean.
@Billyboi0869Ай бұрын
Can you please show a clear Pic of the invoice. I have the same issue and I am going nuts trying to fix it.
@patrickcollette70312 жыл бұрын
Thanks for the video, this sounds like exactly what's going on with my Pacifica! How do you unplug the connectors from the green star connector unit? Do you need a special tool?
@userzero9259 Жыл бұрын
My 17 has been at the mechanic for over a month now. We may have two issues at play, but according to the mechanic: "we get a timing code and then the bus drops out"
@jenteeples3100 Жыл бұрын
This sounds like exactly what's going on with my 2017 Pacifica! Had it for a year and it's been in the ship for about 4 months of that year. No one can figure it out. And since they can't replicate the issue it just sits.
@joshuamckinley87072 ай бұрын
Same here. Just got it back after more than 2 weeks. They couldn't duplicate either. I guess I'm gonna have to try this
@joshuaholdread993210 ай бұрын
Was it Reading 60ohm on PIN 6 and 14 when it was BAD? or when it was good? I am just wondering if only the Oscilloscope would have found this.
@tmgarcia10 Жыл бұрын
I have been having this issue with my Chrysler Pacifica since October 2022. We’ve taken it to the shop 3 times already and they can’t fix. They are waiting for me to authorize them to take a part my hood because they found feces but I don’t think that’s it and they are trying to charge $1900. I want to speak to the technician to talk about this. I’m hoping this is what it is.
@Otsego19842 жыл бұрын
Do you have a part number for the star connector? Im fighting with the dealer now trying to tell them this is my problem yet they cant seen to replicate the issue and troubleshoot where it is. They dont seem to want to listen to me.
@tjtillman2 жыл бұрын
If he replies to you, please reply to me. I'm having the same issue.
@robinkauffman79362 жыл бұрын
We’re you able to figure out the part numbers? I am in the same situation. Thanks!
@robinkauffman79362 жыл бұрын
@@tjtillman Did you have any luck getting part numbers? Thanks!
@DZ302-Z282 жыл бұрын
Before you even do that, just pull out the wires from the connectors and spray it with contact cleaner, then push them back in to see if that eliminates the problem
@DZ302-Z28 Жыл бұрын
68321746AA
@1mzladyhustlaАй бұрын
I have a 2019 Pacifica and its doing the exact same thing will this work for my vehicle
@myfyibox11 ай бұрын
Thank you so much!
@walterwelches41882 ай бұрын
What parts did the dealer throw at this problem?
@CaioGlauberSantos Жыл бұрын
Where i find this box you connected the osciloscope.
@wesleycooley9020 Жыл бұрын
Can I get the part numbers and web site from you?
@LessonsWithTroy5 ай бұрын
I have a 2017 Chrysler Pacifica. I zoomed in on the video and got these parts numbers. I just ordered these parts. Let’s hope they work. Part # from Mouser: 571-2-2138650-1 571-5-928999-6 From Mopar: CAN Bus Star Connector: 68321746AA
@ThePb753 ай бұрын
@LessonsWithTroy 1 month ago I have a 2017 Chrysler Pacifica. I zoomed in on the video and got these parts numbers. I just ordered these parts. Let’s hope they work. Part # from Mouser: 571-2-2138650-1 571-5-928999-6 From Mopar: CAN Bus Star Connector: 68321746AA
@abadi5276 ай бұрын
I thonk pulling and cleaning the connectors might solve a lot of problems. I am going to do this and then add silver grease to the connectors.
@philliplawson97243 ай бұрын
How much would you charge to fix mine?
@wolf19741002 жыл бұрын
Be nice to Steve.
@rubyredstone28364 ай бұрын
Can you tell me what female connectors should I buy
@ThePb753 ай бұрын
@LessonsWithTroy 1 month ago I have a 2017 Chrysler Pacifica. I zoomed in on the video and got these parts numbers. I just ordered these parts. Let’s hope they work. Part # from Mouser: 571-2-2138650-1 571-5-928999-6 From Mopar: CAN Bus Star Connector: 68321746AA
@anthonygiust3153 Жыл бұрын
Pretty sure im having this going on my 2019. It has now been in the dealler 2 times now because the shiter does not work or illuminate. And it is now doing it again.
@1mzladyhustlaАй бұрын
I have the same a 2019. Did you try this method? Did it work
@jessebutryn5 ай бұрын
Do you have the connector part number?
@LessonsWithTroy5 ай бұрын
Part # from Mouser: 571-2-2138650-1 571-5-928999-6 From Mopar: CAN Bus Star Connector: 68321746AA
@lovefamilyization6 ай бұрын
Can I please get the part numbers for all parts and the websites please and thank you.
@ThePb753 ай бұрын
@LessonsWithTroy 1 month ago I have a 2017 Chrysler Pacifica. I zoomed in on the video and got these parts numbers. I just ordered these parts. Let’s hope they work. Part # from Mouser: 571-2-2138650-1 571-5-928999-6 From Mopar: CAN Bus Star Connector: 68321746AA
@philh92383 жыл бұрын
Does the dealer ever troubleshoot…. Nope. They could of at least watched the topology on the witech at least smh