2024 Harley Infotainment Nav Subscription?

[@dennisberg570]

What a joke . We pay all that money for a bike with supposedly world class navigation and a big beautiful screen but end up having to put our smart phone on the handlebars to navigate !!! Plus we have to pay a subscription ? Horseshit . Thanks for the info .

[@ITFZone]

I cannot argue with your point. I agree it’s a trend but HDMC certainly doesn’t need to follow it!

[@robb4964]

You don't put the phone on the handlebars. There is a drawer it slides in.

[@paineys3341]

@@ElvisOnAShark I have not paid for map updates BUT my Boom GTS still works fine....also I am an android user so CarPlay is NOT an option... HD should have given nav free, its built in like on the BOOM GTS and offered weather, traffic and maps as an addition

[@claudelarocque3655]

Nav not working on the big screen is enough of a turnoff for me not to purchase a new Harley. $35000 plus motorbike and the company wants you to pay for a subscription. I'll have to think long and hard about that. I currently have a garmin mounted to a ram mount and that works great. One of the reasons i was considering buying a new Harley was for the nav but if im going to pay extra for that feature i'll probably decline and just keep what i have. The up side is i won't be spending any money !!

[@ITFZone]

The screen is amazing but the software is not so much. I like the ride planner and sending rides to the bike. HDMC could really develop a motorcycle focus nav here with that great screen but so far its not so great!

[@lancmac]

OH. "F" NO to any subscription.........

[@ITFZone]

Possibly if it worked well and provided real value!

[@lancmac]

BMW, Lexus, Mercedes, Audi all have tried subscription to make the heated seats and other accessories work after the first year. I believe they discontinued that because of the customer negative feedback.@@ITFZone

[@flcusat]

Thank you for sharing all this information. Have you noticed any improvements to the navigation since you did the software upgrade?

[@ITFZone]

That is a 100% no. I am not seeing any updates to the navigation portion after the update.

[@flcusat]

@@ITFZone Thanks for your prompt reply.

[@aussiebaggerbro]

A 30 trial is a good suggestion. Wonder if they will do it!

[@ITFZone]

I wonder how many if any will opt in otherwise.

[@aussiebaggerbro]

@@ITFZone I think most people will just use their phones!

[@JoeGoeMotorcycleAdventures]

Wow, I didn't know this. From my experience with the navigation, it has been flawless. I don't have any issues with the bike connecting to my hotspot. After the first time I connected, all I have to do is turn the hotspot back on and it automatically re-connects. I actually enjoy the navigation (and I'm surprised that I am). I ended up getting one of those boxes for Android Auto, so I don't forsee me doing the subscription. Great info brother.

[@ITFZone]

I think the Magic box really helps with connectivity and you mention turning on your hotspot. If you regularly turn it off and on I think that also helps. Glad you have having a good experience and I do as well at times. I also like the built in navigation and the ability to send rides from the Ride planner app. Its close but could be better to me.

[@julianstewart2479]

What is the Android Auto box and how do you get one?

[@ITFZone]

Check out my updated video on this topic: kzbin.info/www/bejne/laDCqqenh7R2hqM@@julianstewart2479

[@jimtownsend6139]

This is a new trend. Car dealers have been doing this for a while. A buddies ‘24 RAV 4 has a subscription for things like keyless entry with his phone. On the other hand with the Boom box there was a cost for map updates.. if the Harley subscription covers this, then it’s not as bad. I really liked this video. I’m picking up a 24 Road Glide next week and it addressed some of my concerns…

[@ITFZone]

Awesome! Congratulations on the new bike! Send me a photo and any questions you may have. [e-mail]

[@testflight06]

Thanks for the continued great info related to the 23.5 CVOs!

[@ITFZone]

Of course! Appreciate your support of the channel!

[@user-bike-hd58]

Thanks for the info brother. Always surprises.

[@ITFZone]

You bet

[@brucem8129]

I traded mu 23 CVO but your videos are still extremely informative so i keep watching. Keep up the good work.

[@ITFZone]

What are you ridding now then? I am looking to branch out at some point but the new CVO's keep providing content to share.

[@brucem8129]

@@ITFZone I got a Fast Johnny Roadglide, LRST, and a Pan Am. The PA has similar issues as the 23 CVOs as the battery is too small. HD verified that, the 24s have a Softail battery instead of the Sportster size.

[@ITFZone]

Yep I have heard this as well and agree it looks to be a low voltage issue. I would like to try an aftermarket battery used for bike stereo systems. I bet that would fix it!

[@brucem8129]

@@ITFZone it definitely wouldn't hurt.

[@onegoph]

Great info here. I went in to buy the new roadglide on the release date. I walked away empty handed when after spending an hr attempting to get android auto with no success. I use that for all my vehicles and am not willing to switch to I phone. I'll wait to see if android auto will be added.

[@ITFZone]

Apparently it is a Google issue and its not working on the new Indians, BMW's or Harley's. I have never found an official statement from Google but apparently they don't like motorcycles!

[@onegoph]

@@ITFZone I contacted Google directly , but I'm sure I won't get a response. I'm afraid to update my boom audio again on my 21 roadglide due to a fear of losing it. It seems to still work fine.

[@ChoooChooo]

Glad I bought a new 23 roadglide limited last year... gonna have this bike for the rest of my life God willi g

[@ITFZone]

Sounds like a plan but never say never!

[@baggerrider8073]

Does the navigation feature use a satellite or the phone? The information I can get from Harley is limited and my dealer is clueless. Do you know? I’m thinking of getting the imbedded navigation for my 2024 street glide but I can’t get this question answered and of course the places we sometimes ride do not always have cell service. Thanks for all the information you provide. Excellent!

[@ITFZone]

Hello! The embedded nav is GPS based. The bike has a GPS antenna. Map updates, weather and Traffic are provided by using your own phone as a hot spot which thus far is very problematic. But for just navigation it is a built in map and built in GPS antenna so no phone or internet required to navigate. BUT see my video as to how well it works: kzbin.info/www/bejne/o6DIZ6SXqZtgoKs

[@frankm2348]

Reminds me of the 2020 Harley Connect fiasco. 2020 glide owners got screwed on that deal

[@ITFZone]

Yes indeed, similar. HDMC is just not a software company and the vendors they partner with just don't seem to work out. Thus far I don't have a lot of confidence in this SkyLine OS offering.

[@keithdickson8364]

Glad I bought a 23 RG standard.

[@ITFZone]

Great bike for sure!!

[@Jim_Berry]

Are you saying the subscription is needed to get navigation? Why does it need a cloud service to operate? Is it just for it to work with the HD App?

[@ITFZone]

Hello, for the '24 RG and SG you now have to enable navigation for $350, this includes 3 years of cloud services which gives you map updates, traffic and weather. For CVO owners the navigation is included with the 3 years of cloud service. The cost to renew after 3 years has not yet been determined. Now as far as I know you do not need the cloud service subscription to use the Ride Planner app, of which I am a fan.

[@bkennedy854]

I was told when I bought my 24 that it was a one time fee, no subscriptions no additional fees

[@ITFZone]

For the weather, traffic and map updates there is to be a subscription fee. However the system will remain active as is for the life of the bike. The initial activation fee does include 3 years of the subscription services.

[@michaelk3288]

Dumb question. I have the 24 road glide. When you create a route (with subscription) will you see the clouds and weather over the route you are on ? Also are there any apps that show the weather and directions / maps at the same time ? Thanks I enjoy your channel.

[@ITFZone]

Never a dumb question! With the embedded navigation and WIFI connected to your phones hotspot you will see clouds overlaid on your current location or as you zoom around. There are many phone apps that will do this, one that I have personally used is weather on the way. You put your destination in and it will give you a forecast of your ride and update along the way. Congrats on your new bike!

[@albowler9454]

Have you had an opportunity to download routes that you have created and if so did you use Harley ride planner or another application also, how easy was it to upload the ride every day and follow those routes on the new gps?

[@ITFZone]

Hello! Check out my second nav video which covers this topic: kzbin.info/www/bejne/o6DIZ6SXqZtgoKssi=DrwQNUhXM0nkRyKn

[@RobertStack-c2l]

Thanks for your content, it’s helpful. I have sent you a request in the past and it was helpful. I still have this problem I run my music and only connect with blue tooth. However I have found that my music continues to cut out making it not worth listening to. I have found that it only really happens when to have been riding for about 1 hour os so. Harley have told me that is my phone iPhone 15. This is not the case as I have had Apple change the complete inside of the phone. They don’t believe me. Any suggestions. Regards Robert S

[@ITFZone]

Hello! When your sound cuts out does it come right back or do you have to start the music again on the phone? Interesting that it would work for about an hour. Does the bluetooth indicator stay on in the lower right corner of the infotainment screen. I have not noticed this but the majority of my rides are about an hour. Do you have a headset connect or just the phone? If your iPhone can stream music to say a speaker or headset for more than an hour I highly doubt its your phone. Feel free to email we and we can troubleshoot further, [e-mail]

[@retiredarmyvet2018]

Another reason I am glad I picked up my 2023 Street Glide Special while HD was giving $2500 off.

[@ITFZone]

Best way to purchase, anything below MSRP is a win!

[@cjangula77]

And you still paid more for less.

[@kevinwilliams8907]

There are many areas where getting a connection with your phone is a crap shoot so in that case while traveling and you need it the most you're SOL

[@ITFZone]

If you are using the embedded you will at least still have you directions, its just weather and traffic that would need your phones data. Since our phones also have GPS capabilities and you can now download maps while having the embedded is nice is it worth $350. If you have a CVO is it work whatever the subscription fee will be for traffic and weather.. Riders will vote!

[@kevinwilliams8907]

not according to everything what HD told me if you want to use the GPS on the system on board you need to have a subscription and use your phones internet connection@@ITFZone

[@vasu925]

Good information. I don't like that riders have to provide a data plan to use the features. My hotspot data plan has a monthly limit which may be sufficient for this use case and may not. Seems like they want people to use AppleCar Play instead of their navigation.

[@ITFZone]

I don't disagree but if they embedded it in the bike they would be looking for a cellular data subscription and could not keep up with phone technology so I get it BUT HDMC should just leave it free!

[@jagjr6772]

Every auto manufacturer has a paid subscription or paid update required for navigation. Why should Harley Davidson give it away for free. If you don’t want it don’t buy it and use your phone. Amazing how everyone bashes Harley Davidson because something is more expensive or not free. I wish the complainers would buy another motorcycle brand.

[@ITFZone]

Hey I hear you! I have no problem with paying the subscription if it works, currently it does not. HDMC has an opportunity to design a best in class motorcycle navigation system but are falling short here.

[@claudelarocque3655]

These companies are all thieves, There CEOs are extremely well paid. Just because every manufacture does it doesn't make it right, and your wrong in your statement. They don't all do it!!

[@paineys3341]

I get why you would have to pay cloud services ie weather and traffic and map updates, however as the bike has navigation built in and navigation uses GPS satellites and NOT cell network services so there should be no cost...like on the Boom GTS which I love. This could be a deal breaker for me ! Also after 3 years and you DON"T re-subscribe does the nav stop working or do you only lose the cloud services? Another point is, if you ride a lot then this subscription is going to use ALL your cell monthly data allowance! I am an android user so CarPlay is not an option plus I love using the Harley Ride Planner and the HD app

[@ITFZone]

Hello! The subscription is only for access to Weather, Traffic data and map updates through your phones HotSpot WIFI, so a true data connection. The embedded GPS navigation is just the one time activation and will be there for the life of the bike or the screen. My challenge is that getting the bike to connect to your phone's hotspot without you having to set it up each time has yet to happen. At least for me. Not sure how much data the system is using but a good question, possibly something that can be figured out. I also like the Ride Planner app.

[@paineys3341]

@@ITFZone I like that response👍 I don't like to have to pay to activate, but if the navigation is active for the life of the bike with no further costs then I could live with that. I have had my bike 5 years and never updated the maps, so not a biggie for me. I nearly updated my maps last year for $150 but when I was told if another update came out that year I would have to pay again I declined. I use the the ride planner for any decent ride I do as it enables me to pick and force the bike to take the best back roads. I also use the HD app all the time just for normal journeys if Im not sure of the route, as its much quicker and easier to find my destination in google maps, copy the address into the HD app and with one click its in the bike, much easier than trying to spell it out one letter at a time in the nav lol

[@ITFZone]

I do think the Ride Planner is benefiting from feedback. I hope HDMC continues to invest in it. With this new screen they have a real opportunity to be out front with a navigation experience built for riders by riders!@@paineys3341

[@eduardofraginals9161]

Stop buying bikes from them and they will stop doing this robbery imagine paying those prices and making you pay for navigation.no wonder why they sell less bike every year

[@ITFZone]

Sales should influence the response, will see!

[@claudelarocque3655]

the CEO makes $42,500,000 a year and he wants us to pay for nav. Good luck with that idea.

[@lancmac905]

Too bad there is not an option for analog gages... I like them better than the new Skyline system.. My old 2016 RG system was definitely more robust, and definitely worked every time. Skyline shuts off and restarts most of the time while riding. At night when the dash goes black and there is nothing there to see it gets worrisome that the whole bike may quit and it has done that at one time. I had to restart at 70mph... not safe at all.

[@ITFZone]

Now the days are shorter and I am riding to work in the dark every day I can't say I have missed the analog gauges too much but I get it for sure. However I have never had the screen shut off, ever. That is not a "normal" bug so something is wrong if this is occurring for you. We also know the infotainment system is just a screen, it will not prevent the bike from running but for sure without any information on the screen you are riding blind. But again this should not be happening, I would take the outer fairing off and check the harness connections to the screen. I can almost guarantee you have a loose connector, pin in the connector or a damaged wire. The harness has become the #1 suspect of most issues with these new bikes.

[@timothyupleger7007]

Subscriptions? This is just another reason I'm not buying another Harley Davidson.

[@ITFZone]

Well I wouldn't rule them out completely. The ride is truly an improvement but will see.

[@enriqueinfante7922]

Not only you have to buy a subscription you have to pay for it on your cellular data plan? I was thinking it was like a aftermarket radio. Then to think its only for Apple? Wow! Just when its something good. They want to stick it to the consumer. Starting to think i should just spend my money some upgrades to my Twin Cam. I really liked the 24' and had a huge woody till that.

[@ITFZone]

Lol, the new 24's and apparently any other motorcycle brands infotainment systems will not support Android auto per Google. So you would need to handlebar mount your phone or opt in to the embedded navigation to use the screen. We don't yet know what the subscription cost will be but it will be $350 to opt in which includes the 3 years. Nothing wrong with a Twin Cam, I miss my Twin Cam click. The M8's still have a lot sewing machine sound to me.

[@themaddscot]

I have asked this question on multiple YT sites, asked dealers (who know nothing it seems), and even the HD Company (customer service etc.) Never a clear answer... First I am a mapping nut, planning out long custom rides not only for my group, but for friends etc. many of us use a Garmin XT or similar. Love to plan out rides with stops for gas, food, hotels etc. as well as custom routing on roads we wish to take. No re-rerouting not A to B (unless a dinner spot from hotel). As it seems you dive into these things with good information, can you do the following with the Skyline OS navigation? 1) Plan a route on Basecamp and upload to the Nav system? 2) Will stops be included as a single route, or is it like HD Ride Planner where each stop is a separate route. (ex: Route has start, gas, food, gas and final stop hotel - HD Planner imports this as 4 routes and each have to be uploaded, then selected) also, what does it show on screen such as miles/time to next turn or destination etc. Dealers in my area (Dallas) do not seem to know anything about the new Skyline system and most have simply said "well it has Apple CarPlay, use that" but though handy, is not a custom route option.

[@ITFZone]

Hello! I have never used the Garmin app but will give it a go. The SkyLine system will import a GPTX file, possibly you have one from the BaseCamp app that I could just try an upload into my bike? Feel free to email me [e-mail] The SkyLine OS is missing many features from the Boom system, really hoping for a future update. But email me and I can get you some photos of what the screen looks like with a route.

[@themaddscot]

@@ITFZone Will do, my main focus is will it work as the Garmin does (somewhat). I have uploaded routes to my friends Boom GTS and it breaks a long ride with stops up into 3-4 sections.

[@DCope-xg9st]

What is this box for android’s you speak about and how does it work?

[@ITFZone]

Check this video out and then let me know if you have any questions: kzbin.info/www/bejne/i6Knp3urha2gkLc

[@BigSkyImagery]

Never mind, you answered my question! lol

[@ITFZone]

Excellent!

[@Big2Wheeler]

This is a pretty big deal that they've glazed over. I first saw this on the Livewire when it came out and it was a huge turn off then. Several years later it sounds like you've found it quirky and not worth the price in the top tier model. I saw Ryan Urlacher talking about this on his channel recently and he says the cost is $349 for three years. Who knows what the price increase will be each time from there. Sounds to me that this is a great reason to purchase a Limited this year with the old body style and the 6.5 Boom Box GTS. It might be the last year for these free features.

[@ITFZone]

Harley will have to respond to the rider or continue to lose sales. Also true for the automotive manufacturers. Will take time but any of them has a chance to do the right thing and win over the riders!

[@JayShermanFJC]

Buy a Quad lock and mount it to your bars, put your phone in it, and walla you have nav, weather, and music at your fingertips. No need to pay HD for another subscription service in your life, as if we don't have too many as it is.

[@ITFZone]

As long as the map application doesn't have a fee, lol! I would agree many will continue to handlebar mount their phones.

[@onegoph]

That defeats the purpose of having that large screen for me. I'd much rather keep my phone in my pocket.

[@dmcharley64]

But Bluetooth can still be used from a Samsung for music?... Spotify

[@ITFZone]

Absolutely! I am an iPhone user but have opted out of CarPlay and using just Bluetooth and happy!

[@dmcharley64]

@@ITFZone Great, that works.

[@2trdmustanggtfordf1hdsgsfa80]

It’s a swing and a miss…. Also, the MoCo doesn’t permit viewing the data for oil pressure and or temperature. No sell.

[@ITFZone]

I fully agree, all the data should be available on the screen.

[@jamessouthworth1699]

I don't like the fake gauges on a screen anyway but with subscription features I like these new bikes even less.

[@ITFZone]

I was hesitant about the gauges as well and I will admin I do miss my physical versions from time to time but the screen is very easy to read even in full sun conditions. The subscription is really more of a surprise and we are covered for 3 years, will really come down to just how much the renewal is.

[@zxjockey]

As ridiculously bad as the CVO Navs are, I can't believe anyone would have the gall to charge anything for it.

[@ITFZone]

I would agree but a few tweaks and it might be worth it. There is hope but as is I would avoid it!

[@jasonshortphd]

WiFi from the phone is STUPID. Hot spot on your phone uses a LOT of power. They should have looked at how Garmin did it. An APP on the phone that communicates to the GPS unit. If there is not a GPS based navigation system I will not purchase. I ride in the West of the US and am out of cell phone coverage about 70% of my rides.

[@ITFZone]

A lot of confusion on this point. The Nav system is GPS and downloaded on your system. So it will work in areas without cellular service. The WIFI connection is required only for Weather and Traffic information. But I do agree I think we could get this information through the cellular data of the phone vs a true WIFI connection and Harley's software fails to connect on its own so its a struggle. Now if you are using CarPlay with Maps or Google maps you get the traffic and weather through the phones cellular data.

[@jasonshortphd]

@@ITFZone Thanks for clarifying. The traffic on my Garmin is from an APP on the phone that feeds it to the unit. It uses VERY little power. So it sounds like the skyline developers just decided to not worry about it and then at the last minute found out there was no cellular modem on the bike and pivoted to “just get it from WiFi”. Lame. I wonder if one of those Verizon mobile hotspots would work better? You could just mount it in your bags. But that is overkill and shouldn’t be needed.

[@ITFZone]

I have actually tried this, the bike still fails to auto connect to the MIFI. You have to connect it each time you get on the bike, at least most of the time I had to.

[@jasonshortphd]

@@ITFZone That sucks.

[@ITFZone]

Don't disagree, the bike just struggles to connect to a mobile WIFI option. I have not had issue with my home WIFI in the garage.

[@leonardoatx3]

Résumé …: Expensive shit!

[@ITFZone]

Gotta pay to play, I cannot argue with your sentiments however.

[@bradqueen8483]

If you can get Android auto to work, Google maps is the bomb..

[@ITFZone]

Indeed but it won't fill the screen. If you are an IOS user you can opt for Google Maps with CarPlay.

[@carolinarider5237]

Wow... That's sucks! HD Aways figure out ways for to buy a 26,000 and then when it's all said and done you are up to 30,000 what pricks

[@ITFZone]

There seems to always be more than MSRP! Shouldn’t be this way for any motorcycle or car…

[@SnowmassAdam]

This is 100% the only reason from keeping me from buying a new Harley. Or any new vehicle. This is an awful way to treat customers. We have to say no to stuff like this. C'mon

[@ITFZone]

Hey I can understand the frustration. The new bikes are a big improvement in many ways but the software and this requirement not so much.

[@SnowmassAdam]

I think I would appreciate it more if it was an available option. That way the company can see what the customer prefers. I have had nothing but problems with this stuff in cars. Absolutely would not want this on a motorcycle.

[@ITFZone]

Yes I think this is part of why the limiteds did not get the update this year but would be interesting if the screen was an option which way would the majority be going.

[@darrelgraham9206]

Another expense, no thank you, I will use my Phone.

[@ITFZone]

I don't think you will be alone. I think HDMC could really do something with platform and create a motorcycle focused navigation system to set a standard.

[@enriqueinfante7922]

Give it time. The geeks will jail break it like a firestick. Help the geezers like me.

[@Aprojeep]

$350

[@ITFZone]

$349.95 to be exact..

[@Edward-Norton]

Google really needs to rethink Android Auto motorcycle support? I really like the new HD touring bikes but this is one of the things holding me back from getting one.

[@ITFZone]

Completely agree. The new bikes are an amazing ride improvement, handling and power are so much improved but the infotainment is a step backward. No complaints however with the electronic gauges.

[@zach_6297]

You Harley guys paying car prices for a MOTORCYCLE are hilarious! $28k and a 800lb bike no thanks!!

[@ITFZone]

Its a passion for sure, like spending crazy money for a bottle of liquor. Not sure a car really has more value than a motorcycle when it comes to the experience.

[@jamessedge4198]

this is my 4th harley and probably my last. you can not even put nav on this 2024 roadglide wall screw you.

[@ITFZone]

Yes I have to agree it falls short!

[@mrdacaisa]

Qui in Europa (Italy) il sistema di navigazione è incluso nel prezzo della moto. Quindi non capisco quale sia il problema. Voi avete una bike da 35.000$ senza gps. Noi invece da 35.350€ con gps ed è incluso. Dopodiché è falso che il sistema funziona male. La navigazione sulla mia Street Glide 2024 presa 2 giorni fa funziona molto bene. Non è vero che è necessaria la connessione hotspot. Solamente se si vogliono precisone del tempo e traffico in tempo reale. Alla fine come il Garmin zumo XT2. È possibile mandare via App i file GPX e questa cosa è FAVOLOSA!!! Con Apple Car Pay è impossibile. Idem con Android. Il problema sono 350$ dopo che avete speso 35.000 + tutte le idiozie inutili come, porta bicchieri, ammennicoli inutili e costosissimi…😂😂😂

[@ITFZone]

Ciao! Sì, ho sentito che la navigazione è inclusa sulle bici europee. Presumo che si tratti di un problema di licenza o che Harley non fosse pronta con il software per le moto europee. Hai ragione, il WIFI è solo per Traffix e Weather. Penso che alla maggior parte dei ciclisti provenienti dal vecchio sistema manchino alcune di queste funzionalità come la possibilità di ingrandire e rimpicciolire con i comandi del manubrio. Sono d'accordo che sia un sistema dall'aspetto bellissimo ma è difettoso. Sto per pubblicare un video in cui il sistema fallisce più di una volta. Speriamo di poter distribuire la tua versione del software da questa parte dell'oceano! Apprezzo il commento!

[@NVET92]

Great info, I thought I always had unlimited nav. Without WIFI, if I'm subscribed, will I still have basic nav on the 23/24 IFTs? I understand now that WHIMs is not required when using the 23/24 IFTs, because the IFTs use bluetooth for connectivity, correct?

[@ITFZone]

Not sure I am following you say unlimited nav? Without a subscription you will have built in NAV without map updates, traffic or weather. For the base RG and ST you still have to opt into NAV at 350 which comes with 3 years. You are correct you can use any Bluetooth headset now. See my CarPlay video for headset info.