3 Ways To Convert Any Service Customer. In Person & On The Phone!

  Рет қаралды 26,708

Andy Elliott

Andy Elliott

Күн бұрын

Пікірлер: 87
@matthewsinger4902
@matthewsinger4902 4 жыл бұрын
A pro tip: buy the service advisors lunch a few times just to be nice. Then, when there is a customer that has a $3500 repair and they are out of warranty, the service guys will bring it to YOU first.
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Matthew Singer Great idea Singer 👊👊💪💪
@Cardsfan6251
@Cardsfan6251 Жыл бұрын
As a service manager I can 100% confirm :-)
@shainsullivan9084
@shainsullivan9084 Жыл бұрын
Guys, this is a game changer for you hustlers and I will never go back to being a regular salesmen since becoming a master of service to sales! I recently moved from the west coast of Florida back to the east coast of Florida. While on the west, I was part of an exchange team at a Kia dealership. I averaged $100k in gross per month out of the service department and having and absolute blast doing it. Since moving back to the east coast, I presented my stats to 4 different dealerships and basically created a position JUST FOR THIS at every location. I walked in and said that I only want to sell service customers. I dont' take ups, phone ups, leads, nothing... I couldn't believe they didn't have it in place already lol. Anyway, I started with a Toyota dealership on 5/5. that's 8 days ago. Take away day 1 of paperwork and gathering your surroundings and that leaves 7 days.. Sitting at 6 deals with $28k in gross. Not a bad first week 💵🏦 Oh, and another perk of doing this. How does 7:30-4 sound? It's currently Saturday and I was home by 4:30 IStart mingling around your service department and meeting your customers. The UP buss comes through daily 😎
@perryagent9093
@perryagent9093 Жыл бұрын
Dude can you please send me your script. I don’t have access to talking to service clients( someone else does that) but I do have the ability to see every service customer who has made it in to the dealer within the last 3 months. So I can call them! What’s your script for cold calling one?
@shainsullivan9084
@shainsullivan9084 Жыл бұрын
When I’m mingling the service department, I’m the vehicle exchange coordinator. When I’m cold calling, I refer to myself as the VIP Manager. You’ve got to have a reason for the call though. Did they just make a major repair and paid the bill? Did they buy from you and you can save them on their rate? Don’t be like the normal salesmen Im so and so and this is my role here at the dealership. This is how I help our clients etc etc etc. are they interested in learning more? Get them back in. If not.. great, we’ll see you for your next service. Ask for me and we’ll have coffee. The video text that Andy mentions is a great tool for those that don’t answer. I used a similar technique in real estate. It puts a face to the name. And don’t worry about fumbling, it just shows your a real person. You can send them to the customers who have visited in the past but could also use it for upcoming service appointments. If you have a busy drive and can’t touch all of them it’d be more along the lines of hey this is so and so at xyz Toyota. This is my role and this is how I help our customers. I see you’ll be bringing your 2020 camry in for service today/tomorrow. If you see me around the dealership and want to know more, stop me when you see me.
@Willywilliamsoutdoors
@Willywilliamsoutdoors 6 ай бұрын
Shane would love to connect. It’s been slow at my dealership so I decided to call on service folks that have an appointment for tomorrow. First time I’ve ever tried this and I have 6 appts! Nervous and excited at the same time. The best part about your comment is the part where you mention 7:30 to 4 I have two babies that’ll be 4-5 in June that schedule to me sounds amazing
@SlyRy5
@SlyRy5 3 ай бұрын
@@Willywilliamsoutdoors hows it going
@Willywilliamsoutdoors
@Willywilliamsoutdoors 3 ай бұрын
@@SlyRy5 sup bro
@jerreddenton4862
@jerreddenton4862 2 жыл бұрын
Let’s go Andy!!! Train with you every day! So grateful you share your expertise for FREE!!!
@AndyElliottOfficial
@AndyElliottOfficial 2 жыл бұрын
Hi Jerred, I greatly appreciate you! Shoot me a text message asap! I will send you this kick ass training planner I just put tgthr! 918-210-0254 💪
@nearandfarexplorers5125
@nearandfarexplorers5125 Жыл бұрын
Vehicle exchange coordinator is brilliant!!
@jhovanniantoine2695
@jhovanniantoine2695 4 жыл бұрын
I was literally searching for this video earlier today and BOOM you drop another Gem
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Jhovanni Antoine I got you bro!!!! I’m on it!
@jasonspicer4254
@jasonspicer4254 3 жыл бұрын
I’m hired at this store to work service drive primarily. This is killer!
@stevena4060
@stevena4060 4 жыл бұрын
I just watched this video before work today and converted a guy who came in for an oil change!
@fitlyfe4138
@fitlyfe4138 2 жыл бұрын
I know you’re lying but “ 👏🏼 “
@sureNuckle
@sureNuckle 4 жыл бұрын
Genius dude lol! Vehicle exchange coordinator. Can't wait to tell the guys tomorrow. Lol I love it!
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Shan Honeycutt It works man! Ive received over 100 texts today of sales people telling me they are selling cars out of service now! It’s a gold mine! Go crush it brother!!
@jaysonriffle9328
@jaysonriffle9328 4 жыл бұрын
Got the script. Ready to rock and roll!
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Jayson Riffle GAME TIME!
@philipcordeiro9808
@philipcordeiro9808 5 ай бұрын
Please tell me the video bro
@timothyblake2369
@timothyblake2369 Жыл бұрын
Ingenuity at its best Andy!…
@AndyElliottOfficial
@AndyElliottOfficial Жыл бұрын
Hi Timothy, Im fired up on you! Let’s crush your competition!!! Shoot me a text 918-210-0254 I’ll send you a kick ass training planner I put tgthr 💪
@orlandogeorge5168
@orlandogeorge5168 2 жыл бұрын
Andy that's great I would love to get the script and video .
@AndyElliottOfficial
@AndyElliottOfficial 2 жыл бұрын
Hi Orlando, Shoot me a text message asap! I’ll will send you this kick ass training planner I just put tgthr as well 918-210-0254 💪
@camrod3293
@camrod3293 3 жыл бұрын
I am a new hire at a dealership and my title is Equity Mining Specialist. I have been training myself since this is a new position and they don't have a training process. I am nervous as I'm new to this. I've been in the auto industry for 8 years as a Internet Manager but this is new as I'll have to approach customers in service lane....this was so very helpful!
@AndyElliottOfficial
@AndyElliottOfficial 3 жыл бұрын
Text me I’ll help you 405-482-1991
@DavidMarquez-v3j
@DavidMarquez-v3j Ай бұрын
I know it’s been years but I’m on the same boat now, any tips
@jacksontopik5984
@jacksontopik5984 4 жыл бұрын
Great video Andy!
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Jackson Topik Thanks brother! Have a great weekend!
@maxmontoya4181
@maxmontoya4181 4 жыл бұрын
Andy You Rock! I would Love the Script and Video! Max
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Max Montoya Done!
@JeanKMadrazo
@JeanKMadrazo 4 жыл бұрын
This is so helpful man specially with this traffic! Thanks!
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Join my FB Group! Get ready to be blown away!👇 m.facebook.com/groups/carsalesnation/?ref=share
@jameslondon858
@jameslondon858 Жыл бұрын
Awesome!!!! 💪🏼
@Playmakerjayy
@Playmakerjayy 11 күн бұрын
Is it too late to get the script and video now ?
@Darren_Talcott
@Darren_Talcott 6 ай бұрын
Sent text but still trying to get script and video outline info
@tapz-9407
@tapz-9407 Жыл бұрын
Hey Andy, only started sales recently and I live in the UK, how would I go about texting you and getting this blueprint!! Great content!!
@RafaelGarcia-pr8pz
@RafaelGarcia-pr8pz 7 күн бұрын
Hi Andy can I get the script
@PistolPeteYT
@PistolPeteYT Жыл бұрын
This video was absolutely fire!! 🔥🔥 Sent you a text, hope to hear from you soon!
@AndyElliottOfficial
@AndyElliottOfficial Жыл бұрын
Hi Pete, Im fired up on you! Let’s crush your competition!!! 💪
@romanryan8359
@romanryan8359 3 жыл бұрын
Thank you Andu, after watching you video l been covering many customer as a buyer, this Roman Ryan from the bronx ny 🙏🏼🙏🏼🙏🏼
@romanryan8359
@romanryan8359 3 жыл бұрын
God bless you richly...
@AndyElliottOfficial
@AndyElliottOfficial 3 жыл бұрын
LOVE YA BRO! GOD BLESS!
@sharkboi2237
@sharkboi2237 2 ай бұрын
I know it’s been 4 years but is it possible to still get the script and video? Haha
@easymoneycopyacademy2384
@easymoneycopyacademy2384 4 жыл бұрын
How do you overcome, “I have to talk to my husband?”
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Absolutely! I would definitely not want to be the cause of a divorce so I would use my skill to neutralize the situation and say “my wife talks to me to about everything that we do too. As much as I trust her judgment to make decisions without me we still always make them together, probably just like you and your husband do correct?” She would say yes… And then I would say if you wouldn’t mind you can use my office to call him real quick and make sure you two are on the same page which I’m sure you are and at that point I would even throw in and if he’s OK With you passing go and taking the vehicle home right now I could also do this special thing for you and at that point I would maybe throw in a little extra offer like add $250 extra trade in voucher for her car, maybe a full tank of gas and two extra details that she could redeem at any time, or something just to show reciprocity. There’s many ways to handle that in every situation would be different But that just gives you a little bit of is an example of maybe how I would handle that
@fourdgreez
@fourdgreez 4 жыл бұрын
@Andy Elliott One can always make an attempt to have the customer take the vehicle to their spouse so they can look at things together. Keep em in the car !
@kenhunsinger8014
@kenhunsinger8014 4 жыл бұрын
Can i get the script?
@robertcastro848
@robertcastro848 Жыл бұрын
Is it still too late to get the Script ?
@AndyElliottOfficial
@AndyElliottOfficial Жыл бұрын
Hi Robert, absolutely not. Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
@aaronearnest5165
@aaronearnest5165 3 жыл бұрын
Is it too late to get the script or videos?
@AndyElliottOfficial
@AndyElliottOfficial 3 жыл бұрын
Text me I got you 918-210-0254
@aaronearnest5165
@aaronearnest5165 3 жыл бұрын
I just did 409
@Alvarez.VHR777
@Alvarez.VHR777 3 жыл бұрын
@@aaronearnest5165 Did you get the video? Would you mind sharing it
@anthonytorrese6471
@anthonytorrese6471 3 жыл бұрын
Hey Andy- I’d like your script please!
@AndyElliottOfficial
@AndyElliottOfficial 3 жыл бұрын
Text me 918-210-0254
@anthonytorrese6471
@anthonytorrese6471 3 жыл бұрын
@@AndyElliottOfficial I did brother- signed up for your training course with Evan- PUMPED to take my biz to the next level with you guys!!
@AndyElliottOfficial
@AndyElliottOfficial 3 жыл бұрын
@@anthonytorrese6471 helllllll yessss! It’s on bro! Damn I’m so proud of you! #ActionTaker
@gordym6134
@gordym6134 4 жыл бұрын
What's the closing ratio on appraisals vs sales?
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
g m 1 sale to every 5 appraisals... 20% roughly on average sometimes higher 💯
@philwynn9574
@philwynn9574 4 жыл бұрын
Hi, From the UK. Would love the script. I can't seem to send you a text. Please help. Have a great day!
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Phil Wynn Hey brother! Hit me on what’s app brother!! Andy Elliott 918-210-0254
@philwynn9574
@philwynn9574 4 жыл бұрын
@@AndyElliottOfficial hi bud. Thanks for getting back to me. Can you message me privately and I will give you my number to send over the script
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Phil Wynn Yes or send me ur email!!!
@philwynn9574
@philwynn9574 4 жыл бұрын
@@AndyElliottOfficial phil.wynn@birchwoodford.co.uk
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Phil Wynn SENT!
@m.garner3127
@m.garner3127 4 жыл бұрын
Hey Andy I called and they never sent me the scripts.
@victoriahernandez8182
@victoriahernandez8182 3 жыл бұрын
I tried texting you I haven’t gotten anything
@AndyElliottOfficial
@AndyElliottOfficial 3 жыл бұрын
Text me at 405-482-1991 I got you!!!
@jamariuspope9427
@jamariuspope9427 4 жыл бұрын
Can you send me the script
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Jamarius Pope Text me 918-210-0254
@Carlos_Amador
@Carlos_Amador 2 жыл бұрын
💵💵💵
@Alvarez.VHR777
@Alvarez.VHR777 3 жыл бұрын
Andy Can I Have The Video Script Please! So I can send it to all the service drive customers!
@AndyElliottOfficial
@AndyElliottOfficial 3 жыл бұрын
Text me I got you 918-210-0254
@jasonhdpatton917
@jasonhdpatton917 4 жыл бұрын
whys he yelling
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Jason Patton Sorry buddy I didn’t mean to scare you... I’m freaking pumped! We’re in the best market to kill it right now! Guys are making huge money right now training... I guess it kinda jacks me up! Next time I’ll whisper lol 😂
@jasonhdpatton917
@jasonhdpatton917 4 жыл бұрын
@@AndyElliottOfficial I like the energy
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Jason Patton Love it! Just get jacked up watching you guys train with me and make 200-300k this year... it’s beautiful Text me if u need anything 918-210-0254
@zakariahlafreniere1332
@zakariahlafreniere1332 4 жыл бұрын
Jason Patton former marine
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Zakariah Lafreniere Marines are awesome 👊
@zakariahlafreniere1332
@zakariahlafreniere1332 4 жыл бұрын
Fifty units a month? Bs! Evidence please.
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
Zakariah Lafreniere Huh? BS? That’s the stupidest thing I’ve ever heard... Ali Reda Averages 130 cars a month... Get your mind right bro! Car Sales Training: HOW I MADE $72,499.00 IN ONE MONTH SELLING CARS! I SHOW YOU MY PAYCHECK! kzbin.info/www/bejne/naukqJtmep2Dmqc Here’s a link on the month I almost made $75,000 selling cars. Elevate your mind. Elevate your game. Kill those low thinking habits..
@fourdgreez
@fourdgreez 4 жыл бұрын
@@AndyElliottOfficial Get your mind right ....thats fact !!!
@d_theletter
@d_theletter 4 жыл бұрын
1st
@AndyElliottOfficial
@AndyElliottOfficial 4 жыл бұрын
D_The Letter Ninja Fast 👊
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