7 Most Common Sales Objections (And How To Overcome Them)

[@SalesInsightsLab]

Be sure to register for my free training on, "The Formula to Closing More Deals without Price Pushback, 'Think-It-Overs' or Ghosting" salesinsightslab.com/training/

[@AlexAnder-ut2lq]

This guy is really good at sales . He’s smooth and in control without coming off as pushy

[@berealistichk1321]

It won’t work against Indian customer though

[@TrianaAkiraa]

This is literally the BEST freaking video for how to diplomatically and respectfully handling communication within sales.

[@misstatybliss]

So so true

[@sarah-sandres]

Yesss!

[@narekproperties]

I love your training videos man. I am in real estate now and have losing prospects all along not knowing what the heck is wrong with me

[@brittyh428]

This video is great! I've been in insurance sales for awhile and overcoming objections with wishy washy customers requires one to perform hypnosis. Most people already know what they are willing to listen to and willing to purchase. All of the mental gymnastics is just daunting.

[@sethromusic]

Don't think of it as daunting. That's your first problem. You feel inconvenienced by the consumer. That will project onto them and make them even more uncomfortable. Simply say you hear what they're saying and repeating their features advantage and benefits

[@Skylightatdusk]

I know that, as a buyer, I feel distrustful when people not working with fixed documented prices ask me upfront about my budget. In my experience, they assume I understate what I can afford and raise prices beyond what it would have been otherwise. Given my experience, I feel uncertain how to prevent buyers feel the way I have felt. The only thing I could imagine is having prices printed beforehand. Happy for suggestions.

[@Haydenthemaker1000]

As a 29 year old failed artist at his first sales job at an rv dealership struggling to sell our tiny inventory after covid, this video was a sigh of relief. Like like like

[@shana3355]

How're you doing now?

[@LLANTALOBOTOMIK]

We would like to hear back from you dude

[@nicholasgangwer4895]

I just started in sales after a long career as a technician. In my first week I’ve seen ALL of these objections. Such a helpful video

[@hvac1017]

hows it going now man?? about to start as well after being a tech

[@kofori321]

What’s the update? Are you still in sales ?

[@OGtrushalpatel]

@@kofori321 he got rich and now he thinks hes too good to help the peasants lol

[@juliediorio8940]

This is GOLD! Thank you so much - I work at a modeling agency and I enroll prospects into the modeling and acting classes if they do not have experience. All week I call and make the appointments (not cold calls). My problem lately is getting people to show up! Last Saturday I had 22 appointments with only 2 shows and I confirmed the day before that 12 were coming and they either cancelled or did not show. The biggest objections I hear at the appointment is "I can't afford it" or "I need to talk to my husband". We only ask for a deposit to secure their place in class, but sometimes its like pulling hair! Going to try some of these methods - again thanks so much!!!

[@darrenswails]

I had a short time selling rainbow vacuum cleaners, they only showed to couples together..

[@miguelangelsalazartenorio621]

Talking with this man must be gold

[@buffomiko]

Great video!! I love the detail without being specific to an LOB. Real focus on the customer mindset and being confident in what you say. Love it!

[@ShawNshawN]

great info. I'm learning all the objections right now to launch in insurance sales. Thanks!

[@eseoraka]

Awesome video, Boss! What’s really great about this video on responding to sales objections is that it tells you how to avoid them in the first place.

[@mikosan77]

Thanks so much for the inside info into the psychology of sales...I'll definitely be more prepared for the attempts to dismantle my objections 😉

[@ariyogatravels]

amazing value in this video. definitely worth money but thank you for sharing it for free with us that need a little more help or a new to sales. I never looked at certain things as a sale but theres ALWAYS definitely a sale going on. maybe not money wise but you're always trying to sell someone on something. thanks for this definitely subscribed.

[@usermnbvcvbhu]

great video. i liked that you iterated how if these objections came, that we failed as a salesperson in the "discovery stage".

[@Krina16]

Now the famous one is: I am going to get back to you when Covid is over!:)))

[@JasonfromMinnesota]

What works to counterattack this

[@alrickrock1828]

@@JasonfromMinnesota Depends on your business, but I'm into b2b and I'd say now is the time to make this investment(purchase). to better position yourself when it's over.

[@sarah-sandres]

@@alrickrock1828 same!

[@alrickrock1828]

@@sarah-sandres Nice..what field you're in? I'm in digital marketing

[@sarah-sandres]

@@alrickrock1828 I went from door to door solar panel sales to GoDaddy social media marketing to now predominately helping Real Estate Agents with their marketing strategy we do direct mailing and digital

[@WesDeLuxOfficial]

Love it brother, starting my sales journey in the music industry, glad a buddy recommended me this video, cheers!

[@SqlwithAJ]

you really helped me tailor my sales game i really appreciate YOU Marc!!

[@seanjohnson505]

Thanks for getting to the point and not having a bunch of fluff.

[@lawrencehon3828]

Thanx Marc wayshak I've been studying alot about your concepts and how you word a conversation to create a result, brilliant stuff Marc thanx very much really valuable information cheers,

[@topsalescoaching1]

Great summary - love the repeated point, you shouldn't be in this position, you should have focused on value and headed off objections before they came up. Lesson for next time but also suggestions on how to handle the objections that do get through. Afterall objections are not bad, they often indicate that the buyer is seriously considering your offering and they help you narrow the needs of the client.

[@ElectricBillSaverGoSolar]

I'm good with most objections, and some of the tips that are shared here I have used, my challenge often is that they are in a hurry to end the phone call that I can't handle it, but sometimes it might be that they are really not interested, but I always try anyways

[@zwickzack]

The "I need to run this by" part was very enlightening for me. Thanks!

[@sensahofficial]

Dang. Well I need to rehearse a ton to possess this level of confidence when I speak to prospects..

[@luxushauseragency]

Nice video. The most common objections that we hear are the phrases, It's not for us, and, We'll revert back if our situation changes. How would you respond to each of those?

[@DewiiAljoe]

Very Good Content I really enjoy watching all of your videos. They are so inspiring and educational

[@chinkyfist6655]

This is super great for salary negotiation.

[@tommarcusen7448]

Thank you for the great video! You mention that what we need to do is to acknowledge what they've said, their responses, and then dig into it, (their reasoning) deeper. Do you have some roll play examples of these situations? Audio or video of these sorts of client info meetings, pitch meetings, etc. The things that you say in these meetings as you "dig in" to get more information as to their intentions. Thank you !!

[@joshfernandez6662]

This video was awesome and very clear!!

[@atulchikodikar1551]

Nice video. Very Insightful. Motivating for Life Insurance business. Thank you all the way from India.

[@Oskitar_warready]

This tips are💣💣💣🔥, thank you Marc!

[@petersavarino1774]

Great

[@belcakes.nipani]

Thank you for the tips and tricks. You are doing great job.

[@obkb91]

I'd buy anything from this dude. He's smokin'

[@toyinojelabitv8691]

Amazing video, value pack. Thank you

[@What_if_its_all_true]

Can we have more videos about avoiding objections before we get them??

[@papa_kez]

My most common objection when trying to find a need for a product that a client hasn't necessarily came to look for is "my wife/husband deals with that" and I'm still trying to work around it, any thoughts?

[@seanyhangsta]

“Is it alright if we bring them here with us to discuss the value that our product offers?”

[@willbernholz7319]

Great video Marc. Strong beard also 🧔🏻

[@kukufonjock6322]

thanks sir you're the best

[@mikemorgan8646]

What if your selling to a trained salesperson, or your own mother?

[@anniielabelle2376]

Love this video! was really helpful.

[@MohamedSayed-tx1cw]

Iam working as a medical representative 16 years ago in Egypt and I really hope continue working in USA. I am 39 years. Is there any chance

[@connelllandscaping3398]

Thanks ! Been looking for this for awhile

[@khumoyunabdumajidov8073]

I really liked it, thanks Marc

[@JasonfromMinnesota]

Great video a metric ton of value you got a subscriber

[@מיכאלסרברניקוב]

This guy is definitely underrated. Thanks!

[@Ibanezguy2007]

What if, when they say that the price is too high and I ask and "dig deeper" to find out why they might say that, they tell me a competitor is charging £100 less for the same/better products with the same level of service. Disqualify?

[@vizen3r368]

this would be the part where you prove that your product/service is better. You ask them how much they really know about the product and if they don't know much give as much information about the product and the company in order to instill as much confidence in you, the product, and the company. If you get to this point and they are confident in all three, you would get into the "It's not in my budget" objection and take it from there.

[@beckyreece7026]

Very helpful! Thank you

[@muhammedabubakar2171]

Very In-sighting video.

[@fahadanwar2852]

As a customer if I told someone I'm too busy right now, and they come back with "why/help me understand...?" That would piss me off a lot. Silly tactic.

[@MsPenrose1]

Everyone is busy....this is a solution to make more money and have more freedom hence be less busy....simple..

[@lukemontana9860]

I do agree however alot of the time people just cant be lie to get you off the phone as they canne be assed to here the saleperson ramble on as they know there gonna up sell you something.

[@themuslimsuperhero1]

These impeccable insights shall prove instrumental as I embark on my new career as an exceptional Mercedes-Benz sales consultant. 😁 prove instrumental

[@Truthx31]

Good tips !

[@Ryanfury99]

Thankyou for this video sir 👍

[@commonsense99]

This is really good overall you should do a new one and update it anything you would reword differently.

[@outhere8943]

Makes sense, totally understand. Help me understand? WHAT?!

[@Houseofsplendid]

We receive quotes randomly, and customer expect a response quickly without giving you a chance to meet them, I wonder how these questions will work

[@MarshaunO]

Awesome. Thank you very much!

[@vikramathithan1432]

your competitor quote is much lesser then your proposal. How do I react to it. Kindly guide me

[@chandubai]

You can ask counter question something like this Oh.. is it ? what sort of difference we are talking about ? i mean in %ge wise ? This will make customer reply you and you can make out if he/she is bluffing or it is indeed less than what you have quoted. You as sales champ should know your competition as well. Hope this helps 😊

[@vikramathithan1432]

@@chandubai Thanks chief. means a lot. This would really help me.

[@chandubai]

@@vikramathithan1432 you are welcome 😊

[@adventago]

Thank you so much

[@everydayrealizations1510]

great insights Marc!!!!!

[@filipafigueira9802]

great video!

[@funkzilla01]

This dude rocks. Great info.

[@KatieWilliamsfiberopticnow]

Great tips, Marc. Thank you!

[@kamal17792]

Is this a Sales Call? If I say "Yes". The customer immediately disconnects the call. How do I overcome this?

[@alphapinggmbh6916]

Prospect: Hello? You: (low none excited voice) Hi John. I gotta be honest, this is actually a cold call, do you want to hang up? Or give me 30seconds and if you don't like what you hear, you just hang up? Sounds fair? Prospects: Ok. You: Blabla. John, that was 30seconds do you mind if we talk for just 1 more minute? ... About that, but there is much more to it. Just to give you an idea. Cheers.

[@abesapien9930]

When they ask, "Is this a sales call?" Answer back: "Hopefully not the kind you are used to." That will get them to step back mentally for a second and separates you from the crowd.

[@edi85345]

Liked a lot

[@Yaahboi52]

Well damn, if that’s the first question you’re getting then you should prob reevaluate your initial approach when they answer your call. My guess is you’re maybe sounding too much of a salesperson off the bat. Gotta eliminate that commission breathe my guy.

[@pavolpatriot]

Tell them you haven't decided that they are a good fit for your product yet. So it's not a sales call yet.

[@rynetrowbridge8240]

"Help me understand how your decision making process works" is far and along one of the dumbest questions anyone wants to hear when being sold

[@lukemontana9860]

I agree with this, im in UK, you cant be using that kind of lingo here 😂 i left a comment about that before i spotted this!!! Although alot of the other tips were great.

[@arizonanative7409]

Very nice and subbed!

[@itsIVLEAGUE]

Everyone is a gangster until they say I'm not interested after everything you say 🤣

[@malcolmlarri8236]

Shame there isn't a "Save" button on this video so I can go back to it many times - its great !

[@abesapien9930]

I wonder what percentage of sales come from long, drawn out discussions like these with a potential customer.

[@halachwinik9197]

Good video. I like when i understand 100% of the words. You speak clear English. That means not native speakers will understand you.

[@DirMichaelDavid]

great video

[@Rog.Tiks._]

Appreciated!

[@jairoflores85]

Wao this is a gold mine

[@nickbyars7904]

First and foremost Always establish rapport and trust and commonality first Before you talk product or price No one will buy anything from someone who they think just wants a comm. check from them They want to feel like you’re helping them with the purchase process Almost as if y’all are on the same team Also, don’t ever sit across from them Always sit close, not too close, to make them feel as if you have nothing to hide

[@emmanuelagyekum6637]

Great content!!

[@historicalsignificance4183]

Awesome!

[@josedavis7700]

8:05 mins prolly got the most info that you’ll need

[@BelakorVenator]

Disagree that there is nothing more frustrating than objections. That’s when your job as a salesperson actually starts. Before that you were visiting and planning. Overcoming objections by building compelling value is where the rubber meets the road. Look forward to objections, crave them. Spend time asking questions that identify potential objections before they are said so you can discover exactly what will resolve them from the buyer’s perspective and in their own language. I see so many reps struggle to handle objections because they are intimidated by them and hope to avoid them. The best way to overcome an objection is to have your client tell you exactly how before they bring any up.

[@projectmyteam6006]

You sound like Tony Robbins😀

[@archiemegel1013]

That's tony brother

[@misstatybliss]

@@archiemegel1013 Hahahaha 😀

[@maeross2987]

Great!!!

[@gpdirectionsgoalachievement]

You got my sub

[@monica.masala]

waoooggoood job....love from india

[@ishant.bijoria]

how to handle when people say, "my paypal is not working"

[@Yaahboi52]

Well if they really wanna buy your product or service then they should be looking at other options to do so. If they can’t come up with other avenues to get the service but they say they want it, then it’s more of a commitment issue & you most likely didn’t help them solve the real problem behind them wanting it in the first place.

[@MohammedAli-jt7zr]

1:00 your price is too high

[@lukemontana9860]

"Karen help me understand, How do you typically make a decision like this?" I dont think you can say this with the british public in my opinion. Theyll tell you to piss off! 😂 But great help and pointa overall. Great vid!!!

[@Rallosz]

It’s always a Karen 🙄 4:43

[@lukemontana9860]

😂😂😂

[@paigehemelrick9557]

I feel like if I say “why do you say that?” That they will just cuss me out and say “I don’t need to tell you that” I just get scared of people being angry lol

[@OswellMusic]

I freaking hate when they say "I need to think about it". Wtf is there to think about it lol

[@larrylewis2367]

When you get I I need to think about it, agree, acknowledge and point out that when told that it tells me two things need to be addressed, 1. You are not interested ( if this is the case end of conversation ) 2.you are interested but just not sure, so mr. / Mrs prospect which it it for you? ( normally will say .... oh I’m interested but just not sure, ok so that tells me 3 things need to be discussed. Fit, Function, Finance....so ask is this a fit? (Yes ) would it help you Function better? ( yes ) ok so the only thing left to discuss is Finance. Let’s get you some finance options.... then close. If you say “ what is there to think about ? “ you put them on the defensive .....

[@mohsanrasool]

Larry Lewis love this! Heard it on Victor Antonio’s channel as well.

[@sarahyorkmethod]

When I am buying something, unless I know before I go into the call that I want to buy, I often think about it, and often buy.

[@TrainerHutch]

makes totally sense, totally understand. help me understand lol

[@kennedys9714]

Mostly about money. If they can’t afford it they’re telling you they’re broke. How hard is that for you to understand. Pushing back saying ‘can u tell me more’ isn’t gonna change their situation it will just infuriate them.

[@Fiscal_Sage_Gage]

You have no idea how many people use money as an excuse when it really wasn’t an issue

[@sumona-ne3rd]

Makes me feel like Jordan Belfort

[@dablkfella]

This is why i dislike the sales position because this video is basically saying not to respect a customers decision. Most objections are a way of telling a salesman no but being nice about it. Now me i rather be honest and just flat out say I'm not interested and i expect that be the end of it. If a sales person than tries to overcome my rejection than I'm gonna get ugly cause at that point you're bothering me. I attempted to get a sales job but left right after training because i knew sales wasnt for me but i did learn one valuable gem. They told me that the product youre selling should sell itself! They didn't teach us about over coming objections, all they would have us do is demonstrate our product to the customer and they were confident that 9 times out of 10 the customer would buy it. If they said no then we would thank them for their time and leave.. yes it was door to door sales. And they only advertised by word of mouth. I get it though every company is different but i see alot of companies adopt the same kind of template. Sales is not for everyone that's for sure and i know that for a company to be successful they have to be able to sale their product but theres got to be a better way than to "overcome" objections. Just my 2 cents.

[@dern2120]

how can this help in the fortnite travis scott burger concert

[@hotvision]

Karen is kinda hot 4:52

[@peanuthead7359]

Tony Robbins? Is that u?

[@thisorthat4195]

I love this shit !!!!!! Fuckin’ customers

[@thisorthat4195]

O

[@Mac2Real]

@UnintentionalASMR

[@Mike_Fortin]

So everything is my fault … got it

[@ShahidJohnson]

who wanna role play with me i’m trying to get better plz i’m just 18 and i’m doing sales😭

[@davidstojkovic3546]

Do you guys realize that teaching sales is nothing but teaching how to manipulate people?

[@usagoon9453]

Then why are you here 🤡